Computer technician jobs in Twin Falls, ID - 29 jobs
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Computer Field Tech Position-twin falls ID
BC Tech Pro 4.2
Computer technician job in Twin Falls, ID
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
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Tech Support Analyst
Kickback Points L L C 3.1
Computer technician job in Twin Falls, ID
Opportunity for a Tech Support Analyst in a fast growing local company. Started right here in Twin FallsIdaho but has grown nation wide. This a a career oriented position with a great company. Come and join our team.
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Overall Responsibility
This is a staff position accountable for ensuring customer satisfaction is at the highest level. Providing the technical expertise, assistance, and project coordination necessary to modify/repair hardware and resolve technical problems to support KRS customer base.
Key Tasks and Responsibilities
Provide technical support to clients via phone, email and remote tools.
Diagnose and resolve technical hardware and software issues.
Advise user on appropriate course of action for problem resolution.
Administers Help Desk software applications.
Track and route problems and/or requests, and document their resolutions
Troubleshooting day-to-day Loyalty operation issues such as hardware/point-of-sale configuration, network connectivity, software upgrades, and stand-alone terminals.
The ability to work in a team environment and commit to a flexible work schedule to accommodate daytime, evening or overnight shifts.
Assist in implementing practices that will more effectively utilize MIS resources.
Other tasks as assigned by management.
Skills and Attributes
Skills and experience in troubleshooting - minor to complicated - issues for IT systems and networks.
Requires strong problem solving, time management, flexibility, and communication skills.
Position requires the proficient use of standard office systems including Microsoft 365.
One year of customer service experience.
Excellent communication skills.
Ability to work without supervision.
Meets physical demands of the position including the ability to lift and handle up to 45 pounds of materials, bend, stoop and stretch as required for placement and retrieval of materials or equipment on shelving.
Meet expectations for attendance and punctuality.
Education
Prefer Associates Degree in computer science or equivalent experience.
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PERKS:
Great PTO Plan
Medical Insurance
Health Savings Account (HSA) - on applicable health plans
Life Insurance
401 K Savings Plan and Contribution Matching
Bonusly Employee Rewards and Recognition Platform
Employee Discounts
Access to Learning Platforms
Wellness Program
Supplemental Programs
ABOUT KRS
KRS is locally owned and operated. Over the past 21 years, our business has grown to be a national leader in developing and managing customer rewards programs all across the country. We build business solutions that make retail operators smarter and more profitable while helping them anticipate and meet their customers' growing needs. With more than 21 years of experience, we're recognized as the market leader in building customer rewards programs that generate brand loyalty, build repeat store visits, and increase bottom-line sales.
KRS recognizes that businesses must be prepared to pivot to meet their customer base's changing needs to succeed in today's competitive retail environment. We are here to provide our retail clients with cutting-edge products and services they need to serve their customers.
As a company, we have high expectations of each other and work as a cohesive team to provide excellent customer service and support to our clients. We are a family that cares for and supports each other.
$24k-31k yearly est. Auto-Apply 60d+ ago
Dynamic PC Support
Worldwide Techservices 4.4
Computer technician job in Twin Falls, ID
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$43k-63k yearly est. 60d+ ago
IT Field Support Technician_Twin Falls
Gr8Ttek, LLC
Computer technician job in Twin Falls, ID
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
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$30k-50k yearly est. 4d ago
IT Field Support Technician_Twin Falls
Gr8Ttek
Computer technician job in Twin Falls, ID
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
$30k-50k yearly est. Auto-Apply 2d ago
Power Systems Field Technician
Western States Careers
Computer technician job in Kimberly, ID
This position is responsible for performing contracted routine services for customers under supervision. Fields of service are limited to “Power Systems” products that include, but are not limited to, electric power generation (diesel and gas), diesel industrial engines, automatic transfer switches and other system related components.
SUCCESS AT WESTERN STATES: Western State's culture is based on passion for our Vision and VALUES. We are fiercely committed to SAFETY and sending
every employee, safely home, every day
. We strive for EXCELLENCE in all we do and are proud to be a “play to win” organization. We act with INTEGRITY in each and every decision we make. Our People and TEAMWORK drive a fun and engaging culture. We are ACCOUNTABLE as individuals and as an organization. We drive INNOVATION by challenging the status quo and embracing change.
ESSENTIAL FUNCTIONS:
Under supervision, performs routine maintenance on generator packages, industrial engine packages, and electric power generation system components, including both Caterpillar and non Caterpillar branded products.
Assists senior technicians with load bank testing including cabling and cable termination.
Performs basic troubleshooting and repairs.
Assists EPG Field technicians and EPG Specialty Field Technicians as required.
Performs detailed inspections on electric power generation and industrial engine products.
Prepares service reports that accurately documents activities, issues and up-sell opportunities.
Prepares required documentation including work orders, parts lists and time cards in an accurate and timely manner.
Conducts business professionally. Maintains self-control and integrity in stressful situations. Maintains a professional image.
Adheres to all customer requirements while on job site.
Adheres to all customer care standards.
Actively cares and advocates safety at Western States. Adhere to all applicable safety policies, procedures and standards.
May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives.
Work within and promote corporate vision, mission, and values of the organization.
Performs other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES:
Excellent customer service skills.
Ability to work overtime with minimal notice required.
Ability to travel frequently with the potential of overnight stays.
Knowledge and use of Microsoft computer products or other comparable systems required.
Ability to establish and maintain effective working relationships with others to include customers, vendors, employees and the public.
Knowledgeable in electric power generation systems.
Consistent attendance.
EDUCATION AND EXPERIENCE:
Proof of high school diploma or General Education Degree (GED).
Associate Degree from an accredited vocational school preferred or comparable work experience required.
3 years experience with troubleshooting and maintenance methods for “Power Systems” products required.
Must own required tools.
Must meet DOT requirements.
Must be able to communicate (speak, read, comprehend, write in English).
PHYSICAL CHARACTERISTICS:
Must be able to stand for long periods of time along with walking, sitting, climbing stairs, reaching pushing, pulling, leaning and twisting.
Able to lift up to 50 lbs in accordance with Western States' Lifting Safe Work Practice to include amount and approach.
Must be able to meet all safety requirements for applicable safety policies.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
This role is designated as safety-sensitive.
$30k-41k yearly est. 60d+ ago
Applications Training & Support Specialist
St. Luke's Health System 4.7
Computer technician job in Twin Falls, ID
At St. Luke's, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke's is truly a great place to work.
We are seeking an Applications Training & Support Specialist to join our Education team in Twin Falls.
What You Can Expect
Learn clinical and non-clinical Epic EHR workflow to teach and support end users
Opportunity for career growth and promotion from within to higher ATSS levels
Collaborate cross-functionally to create engaging digital education content
Access to mentorship, training, and resources to develop your skills
Responsibilities
Serves as an initial escalation point for review of system enhancement requests impacting a single application to validate
appropriateness for escalation to build/governance review.
Serves as project/enhancement request facilitator for enhancement and build requests as they progress through to implementation (e.g., flowsheet changes, minor order changes, etc.).
Provides support by troubleshooting identified mSL and other single-application end user facing system issues.
Assists with root cause analysis and resolving problems through appropriate methodologies and communication with end-users and service line leaders.
In collaboration with end users and system leadership, through accurate training, comprehensive real-time support, and effective solution architecture, ATSSs create an optimal environment for enabling safe, effective, and efficient utilization of mSL and other health information technologies.
Supplements initial/on-going training and personalization for clinical and business applications for new and existing employees for any gaps in coverage. Provides supplemental support in performing competency assessments related to provider/clinician EMR use.
Monitors clinician efficiency datasets to recommend targeted and purposeful interventions. Deploys surveys and other training
quality mechanisms to measure the effectiveness of training interventions.
Partners with colleagues on adjacent teams (e.g., informatics, CLaSS/Simulation, IHT, etc.) to provide support, develop content, and deliver high quality/fidelity training.
Ensures competency training of clinical and business end users continues beyond initial training, taking ownership over competency checklists for any applicable clinical and/or business application.
Leads the development and assists in analyzing existing and gathering requirements for training materials, serving as subject
matter expert in validating training documents/curriculum requiring updating.
Ensures Epic training environment is maintained and up-to-date to support training needs through accurate configuration of the MST environment.
Optimizes single application, complex, clinical and business workflows through in-depth analyses of current state and a comprehensive understanding of system functionality.
Gathers requirements for potential changes. Manages portfolios of enhancements/requests to ensure appropriate levels of resources, prioritization and completion of requests.
Supports system project work through functioning as a subject matter expert, developing training references, and delivering the training for enhancements.
Tests/validates new build for single application enhancements/upgrades. Supplements system go-live
support for new implementations and enhancements.
Responsible for developing and communicating system changes (e.g., upgrade announcements, individual enhancements, etc.) and downtimes to appropriate areas of the organization.
Participates in local and informatics governance as needed for decision making, content reviews, prioritization, and subject matter expertise.
Maintains local level subject matter expert program, empowering local leaders with knowledge and skills needed to work
through basic issues and answer basic end user questions.
Responsible for mentoring and developing the technical and facilitation skills of lower level ATSS team members.
May function as an first-level supervisor or "lead".
Perform other duties and responsibilities as assigned
Qualifications
Bachelors or experience in lieu of degree
One (1) year of experience
Preferred Qualifications
Three (3) years' relevant experience
Teaching
Training
Clinical Applications Specialist
Strong technical acumen:
EHR or Epic Support
Curriculum Development
Instructional Design
Project Management
ServiceNow Experience
Training Module Development
E-Learning Tools
Facilitation Experience
What's in it for you
At St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.
St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.
Interested but not ready to apply? Join our Talent Community and stay connected for future opportunities!
$41k-67k yearly est. Auto-Apply 17d ago
Field Service Technician
Pacific Office Automation 4.7
Computer technician job in Twin Falls, ID
Job Description
Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At Pacific Office Automation, you'll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
We are seeking a Field Service Technician to join our service team in the Burley, ID area. This is a field position with a POSSIBLE TERRITORY NEAR YOU, as we service all of Burley and surrounding areas.
We are looking for experienced technicians but are willing to train the right person for entry-level roles too.
Essential Job Duties
Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
Providing high-quality technical support to our customer base
Communicating with customers to ensure satisfaction
Developing options to solve unusual problems
Managing time, resources, and territorial considerations
Qualifications
Experience and training with Canon, Ricoh, HP, Xerox, and other manufacturers
Strong computer knowledge
Mechanical and Electrical Mindset
Benefits
PAID TRAINING
Advancement and growth into leadership roles
Team-player environment
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA Programs
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.
#LI-Onsite
#INDSP
$54k-80k yearly est. 26d ago
Retail Support Specialist
DSI Systems 4.0
Computer technician job in Twin Falls, ID
Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.
Key Responsibilities:
Customer Support
Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.
Retail Partner Support
Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Work Environment & Schedule Expectations
This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.
Operational Excellence
Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
Collaboration & Communication
Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.
Requirements
Required Skills & Qualifications
Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.
Preferred Qualifications
Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.
What We Offer
Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement
Benefits
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
$26 hourly Auto-Apply 2d ago
Field Service Tech - Twin Falls, ID
HOJ Innovations, Inc.
Computer technician job in Twin Falls, ID
Job Description
Schedule: Full-Time | Monday-Friday | 8:00 AM - 5:00 PM
Compensation: $25-$40/hr DOE + $1,000 Sign-On Bonus
Benefits: Comprehensive Benefits Package
Position Summary
Idaho Material Handling is looking for skilled and motivated Field Service Technicians to join our growing team in the Twin Falls, Jerome, Burley, and Idaho Falls areas. This role is perfect for someone with strong mechanical aptitude who enjoys troubleshooting, working independently, and delivering exceptional service.
As a Field Service Technician, you'll be responsible for maintaining, diagnosing, and repairing forklifts, industrial equipment, dock systems, and overhead doors. You'll join a team that values craftsmanship, professionalism, and continuous learning. Paid OEM and on-the-job training is available for candidates who are ready to level up their career in a fast-paced and rapidly growing industry.
Key Responsibilities
Maintain a fleet of lift trucks, scissor lifts, pallet riders, and other lift equipment.
Maintain and repair service dock equipment and overhead doors.
Perform repairs and maintenance on forklifts, diesel and gas engines, LP systems, motors, and hydraulic equipment.
Perform service calls and preventive maintenance inspections on customer equipment.
Diagnose and repair equipment as needed.
Dismantle machinery to access defective parts.
Collaborate with the parts department to obtain correct parts and technical information.
Accurately complete electronic work orders, timecards, and supporting documentation.
Operate forklifts and related equipment as needed.
Maintain a service vehicle and manage truck inventory.
Assist with installation and service of other material handling equipment as needed.
Follow all safety standards and OSHA regulations.
Perform additional duties as assigned.
Qualifications & Experience Required:
High school diploma or GED.
Lift truck mechanic experience or background in industrial, heavy equipment, or automotive mechanics preferred.
Strong mechanical aptitude-willing to train the right person.
Proficiency with internal combustion engines, mechanical, electronic, and hydraulic repairs.
Ability to read codes, instructions, and electrical/hydraulic schematics.
Welding and fabrication skills.
Ability to work efficiently with others and independently after training.
Strong communication and interpersonal skills.
Positive attitude and attention to detail.
Valid driver's license with a good driving record (CDL preferred).
Must meet DOT requirements when operating company vehicles.
Ability to pass background and drug screening.
U.S. work authorization.
Additional Requirements:
Ability to maintain work areas and service vehicles in clean and orderly condition.
Willingness to travel when necessary and work occasional overtime.
Quick comprehension, flexibility, punctuality, and ability to follow directions.
Strong customer service mindset to build and maintain professional relationships.
Physical Requirements
Ability to stand and work for long periods with required tools and PPE.
Capable of lifting/moving up to 50 lbs.
Prolonged standing, sitting, bending, pulling, pushing, kneeling, and reaching.
Comfortable working indoors and outdoors in year-round weather conditions.
Company Overview
Idaho Material Handling, a division of HOJ Innovations, is a full-line material handling distributorship serving the Intermountain West with locations in Boise and Idaho Falls. We provide complete warehouse solutions including lift trucks, pallet racking, dock equipment, overhead cranes, conveyors, and more.
As part of HOJ Innovations-an engineering-driven leader in material handling for more than 60 years-you'll join a company committed to innovation, craftsmanship, and exceptional service. Our culture is team-oriented, customer-focused, and built on the belief that every employee makes a real impact.
We work hard, grow fast, and support each other like family. If you want a long-term career in a rapidly expanding industry, this is the place to build it.
Learn more about us: Website YouTube Facebook
Benefits
Generous Holiday bonus.
Paid holidays and PTO.
Medical, dental, vision, life, and short-term disability insurance.
Employer match for HSA and 401(k).
Veteran-friendly employer.
Strong work/life balance and supportive team culture.
Equal Opportunity Employer
We are committed to a diverse workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, veteran status, or any legally protected category.
$25-40 hourly 7d ago
Field Service Tech - Twin Falls, ID
Hoj Innovations
Computer technician job in Twin Falls, ID
Schedule: Full-Time | Monday-Friday | 8:00 AM - 5:00 PM
Compensation: $25-$40/hr DOE + $1,000 Sign-On Bonus
Benefits: Comprehensive Benefits Package
Idaho Material Handling is looking for skilled and motivated Field Service Technicians to join our growing team in the Twin Falls, Jerome, Burley, and Idaho Falls areas. This role is perfect for someone with strong mechanical aptitude who enjoys troubleshooting, working independently, and delivering exceptional service.
As a Field Service Technician, you'll be responsible for maintaining, diagnosing, and repairing forklifts, industrial equipment, dock systems, and overhead doors. You'll join a team that values craftsmanship, professionalism, and continuous learning. Paid OEM and on-the-job training is available for candidates who are ready to level up their career in a fast-paced and rapidly growing industry.
Key Responsibilities
Maintain a fleet of lift trucks, scissor lifts, pallet riders, and other lift equipment.
Maintain and repair service dock equipment and overhead doors.
Perform repairs and maintenance on forklifts, diesel and gas engines, LP systems, motors, and hydraulic equipment.
Perform service calls and preventive maintenance inspections on customer equipment.
Diagnose and repair equipment as needed.
Dismantle machinery to access defective parts.
Collaborate with the parts department to obtain correct parts and technical information.
Accurately complete electronic work orders, timecards, and supporting documentation.
Operate forklifts and related equipment as needed.
Maintain a service vehicle and manage truck inventory.
Assist with installation and service of other material handling equipment as needed.
Follow all safety standards and OSHA regulations.
Perform additional duties as assigned.
Qualifications & Experience Required:
High school diploma or GED.
Lift truck mechanic experience or background in industrial, heavy equipment, or automotive mechanics preferred.
Strong mechanical aptitude-willing to train the right person.
Proficiency with internal combustion engines, mechanical, electronic, and hydraulic repairs.
Ability to read codes, instructions, and electrical/hydraulic schematics.
Welding and fabrication skills.
Ability to work efficiently with others and independently after training.
Strong communication and interpersonal skills.
Positive attitude and attention to detail.
Valid driver's license with a good driving record (CDL preferred).
Must meet DOT requirements when operating company vehicles.
Ability to pass background and drug screening.
U.S. work authorization.
Additional Requirements:
Ability to maintain work areas and service vehicles in clean and orderly condition.
Willingness to travel when necessary and work occasional overtime.
Quick comprehension, flexibility, punctuality, and ability to follow directions.
Strong customer service mindset to build and maintain professional relationships.
Physical Requirements
Ability to stand and work for long periods with required tools and PPE.
Capable of lifting/moving up to 50 lbs.
Prolonged standing, sitting, bending, pulling, pushing, kneeling, and reaching.
Comfortable working indoors and outdoors in year-round weather conditions.
Company Overview
Idaho Material Handling, a division of HOJ Innovations, is a full-line material handling distributorship serving the Intermountain West with locations in Boise and Idaho Falls. We provide complete warehouse solutions including lift trucks, pallet racking, dock equipment, overhead cranes, conveyors, and more.
As part of HOJ Innovations-an engineering-driven leader in material handling for more than 60 years-you'll join a company committed to innovation, craftsmanship, and exceptional service. Our culture is team-oriented, customer-focused, and built on the belief that every employee makes a real impact.
We work hard, grow fast, and support each other like family. If you want a long-term career in a rapidly expanding industry, this is the place to build it.
Learn more about us: Website YouTube Facebook
Benefits
Generous Holiday bonus.
Paid holidays and PTO.
Medical, dental, vision, life, and short-term disability insurance.
Employer match for HSA and 401(k).
Veteran-friendly employer.
Strong work/life balance and supportive team culture.
Equal Opportunity Employer
We are committed to a diverse workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, veteran status, or any legally protected category.
$25-40 hourly 36d ago
Field Service Tech - Twin Falls, ID
HOJ Engineering & Sales
Computer technician job in Twin Falls, ID
* Schedule: Full-Time | Monday-Friday | 8:00 AM - 5:00 PM * Compensation: $25-$40/hr DOE + $1,000 Sign-On Bonus * Benefits: Comprehensive Benefits Package Idaho Material Handling is looking for skilled and motivated Field Service Technicians to join our growing team in the Twin Falls, Jerome, Burley, and Idaho Falls areas. This role is perfect for someone with strong mechanical aptitude who enjoys troubleshooting, working independently, and delivering exceptional service.
As a Field Service Technician, you'll be responsible for maintaining, diagnosing, and repairing forklifts, industrial equipment, dock systems, and overhead doors. You'll join a team that values craftsmanship, professionalism, and continuous learning. Paid OEM and on-the-job training is available for candidates who are ready to level up their career in a fast-paced and rapidly growing industry.
Key Responsibilities
* Maintain a fleet of lift trucks, scissor lifts, pallet riders, and other lift equipment.
* Maintain and repair service dock equipment and overhead doors.
* Perform repairs and maintenance on forklifts, diesel and gas engines, LP systems, motors, and hydraulic equipment.
* Perform service calls and preventive maintenance inspections on customer equipment.
* Diagnose and repair equipment as needed.
* Dismantle machinery to access defective parts.
* Collaborate with the parts department to obtain correct parts and technical information.
* Accurately complete electronic work orders, timecards, and supporting documentation.
* Operate forklifts and related equipment as needed.
* Maintain a service vehicle and manage truck inventory.
* Assist with installation and service of other material handling equipment as needed.
* Follow all safety standards and OSHA regulations.
* Perform additional duties as assigned.
Qualifications & Experience Required:
* High school diploma or GED.
* Lift truck mechanic experience or background in industrial, heavy equipment, or automotive mechanics preferred.
* Strong mechanical aptitude-willing to train the right person.
* Proficiency with internal combustion engines, mechanical, electronic, and hydraulic repairs.
* Ability to read codes, instructions, and electrical/hydraulic schematics.
* Welding and fabrication skills.
* Ability to work efficiently with others and independently after training.
* Strong communication and interpersonal skills.
* Positive attitude and attention to detail.
* Valid driver's license with a good driving record (CDL preferred).
* Must meet DOT requirements when operating company vehicles.
* Ability to pass background and drug screening.
* U.S. work authorization.
Additional Requirements:
* Ability to maintain work areas and service vehicles in clean and orderly condition.
* Willingness to travel when necessary and work occasional overtime.
* Quick comprehension, flexibility, punctuality, and ability to follow directions.
* Strong customer service mindset to build and maintain professional relationships.
Physical Requirements
* Ability to stand and work for long periods with required tools and PPE.
* Capable of lifting/moving up to 50 lbs.
* Prolonged standing, sitting, bending, pulling, pushing, kneeling, and reaching.
* Comfortable working indoors and outdoors in year-round weather conditions.
Company Overview
Idaho Material Handling, a division of HOJ Innovations, is a full-line material handling distributorship serving the Intermountain West with locations in Boise and Idaho Falls. We provide complete warehouse solutions including lift trucks, pallet racking, dock equipment, overhead cranes, conveyors, and more.
As part of HOJ Innovations-an engineering-driven leader in material handling for more than 60 years-you'll join a company committed to innovation, craftsmanship, and exceptional service. Our culture is team-oriented, customer-focused, and built on the belief that every employee makes a real impact.
We work hard, grow fast, and support each other like family. If you want a long-term career in a rapidly expanding industry, this is the place to build it.
Learn more about us: Website YouTube Facebook
Benefits
* Generous Holiday bonus.
* Paid holidays and PTO.
* Medical, dental, vision, life, and short-term disability insurance.
* Employer match for HSA and 401(k).
* Veteran-friendly employer.
* Strong work/life balance and supportive team culture.
Equal Opportunity Employer
We are committed to a diverse workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, veteran status, or any legally protected category.
Location: Twin Falls, Idaho Schedule: Full-Time | Monday-Friday | 8:00 AM - 5:00 PM Compensation: $25-$40/hr DOE + $1,000 Sign-On Bonus Benefits: Comprehensive Benefits Package Position Summary Idaho Material Handling is looking for skilled and motivated Field Service Technicians to join our growing team in the Twin Falls, Jerome, Burley, and Idaho Falls areas. This role is…","html_description":"
* Location: Twin Falls, Idaho
* Schedule: Full-Time | Monday-Friday | 8:00 AM - 5:00 PM
* Compensation: $25-$40/hr DOE + $1,000 Sign-On Bonus
* Benefits: Comprehensive Benefits Package
Position Summary
Idaho Material Handling is looking for skilled and motivated Field Service Technicians to join our growing team in the Twin Falls, Jerome, Burley, and Idaho Falls areas. This role is perfect for someone with strong mechanical aptitude who enjoys troubleshooting, working independently, and delivering exceptional service.
As a Field Service Technician, you'll be responsible for maintaining, diagnosing, and repairing forklifts, industrial equipment, dock systems, and overhead doors. You'll join a team that values craftsmanship, professionalism, and continuous learning. Paid OEM and on-the-job training is available for candidates who are ready to level up their career in a fast-paced and rapidly growing industry.
Key Responsibilities
* Maintain a fleet of lift trucks, scissor lifts, pallet riders, and other lift equipment.
* Maintain and repair service dock equipment and overhead doors.
* Perform repairs and maintenance on forklifts, diesel and gas engines, LP systems, motors, and hydraulic equipment.
* Perform service calls and preventive maintenance inspections on customer equipment.
* Diagnose and repair equipment as needed.
* Dismantle machinery to access defective parts.
* Collaborate with the parts department to obtain correct parts and technical information.
* Accurately complete electronic work orders, timecards, and supporting documentation.
* Operate forklifts and related equipment as needed.
* Maintain a service vehicle and manage truck inventory.
* Assist with installation and service of other material handling equipment as needed.
* Follow all safety standards and OSHA regulations.
* Perform additional duties as assigned.
Qualifications & Experience Required:
* High school diploma or GED.
* Lift truck mechanic experience or background in industrial, heavy equipment, or automotive mechanics preferred.
* Strong mechanical aptitude-willing to train the right person.
* Proficiency with internal combustion engines, mechanical, electronic, and hydraulic repairs.
* Ability to read codes, instructions, and electrical/hydraulic schematics.
* Welding and fabrication skills.
* Ability to work efficiently with others and independently after training.
* Strong communication and interpersonal skills.
* Positive attitude and attention to detail.
* Valid driver's license with a good driving record (CDL preferred).
* Must meet DOT requirements when operating company vehicles.
* Ability to pass background and drug screening.
* U.S. work authorization.
Additional Requirements:
* Ability to maintain work areas and service vehicles in clean and orderly condition.
* Willingness to travel when necessary and work occasional overtime.
* Quick comprehension, flexibility, punctuality, and ability to follow directions.
* Strong customer service mindset to build and maintain professional relationships.
Physical Requirements
* Ability to stand and work for long periods with required tools and PPE.
* Capable of lifting/moving up to 50 lbs.
* Prolonged standing, sitting, bending, pulling, pushing, kneeling, and reaching.
* Comfortable working indoors and outdoors in year-round weather conditions.
Company Overview
Idaho Material Handling, a division of HOJ Innovations, is a full-line material handling distributorship serving the Intermountain West with locations in Boise and Idaho Falls. We provide complete warehouse solutions including lift trucks, pallet racking, dock equipment, overhead cranes, conveyors, and more.
As part of HOJ Innovations-an engineering-driven leader in material handling for more than 60 years-you'll join a company committed to innovation, craftsmanship, and exceptional service. Our culture is team-oriented, customer-focused, and built on the belief that every employee makes a real impact.
We work hard, grow fast, and support each other like family. If you want a long-term career in a rapidly expanding industry, this is the place to build it.
Learn more about us: Website YouTube Facebook
Benefits
* Generous Holiday bonus.
* Paid holidays and PTO.
* Medical, dental, vision, life, and short-term disability insurance.
* Employer match for HSA and 401(k).
* Veteran-friendly employer.
* Strong work/life balance and supportive team culture.
Equal Opportunity Employer
We are committed to a diverse workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, veteran status, or any legally protected category.
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I agree that all information provided by me is true and correct to the best of my knowledge. I understand omissions or misrepresentations may result in rejection or my application or, if employed, may result in subsequent dismissal. I hereby authorize any former employer, person, school, firm or corporation listed hereon, including this company, to answer any and all questions related to employment and agree to release from liability and hold all persons harmless for giving any and all truthful information within their knowledge or records. I understand this is a preliminary application and not a contract to employ me.
Furthermore, in the event I am employed, my employment shall be completely voluntary and may be terminated at will at any time by either myself or the company. I
understand that no one other than the company president has authority to enter into any employment agreement to the contrary. I agree to take a job related physical examination or a drug/alcohol test when requested as a condition of employment. I agree to comply with all rules of the company as a condition of employment. In the event the company advances me money or other things of value, I agree to repay the company and also that any amount still owing may be deducted from my final paycheck.
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$25-40 hourly 36d ago
Network Operations Technician (Night Shift) -10:00 pm - 7:00 am
Safelink Internet 3.8
Computer technician job in Rupert, ID
Network Operations Center (NOC) Technician - Night Shift
Sunday - Thursday 10:00 pm through 7:00am
Monitor and Troubleshoot Wireless and Fiber Optic Networks
NOC technician's responsibility are to monitor network systems to ensure the proper operations of routers, switches, wireless backhauls and wireless access points. NOC technicians provide next level support for priority customer support calls, clients, and internal field technicians. NOC technicians diagnose, troubleshoot network troubles. NOC technicians provide resolutions to said troubles.
Maintaining the Network
NOC technicians oversee preventative maintenance of all networking equipment from various manufacturers. NOC Technicians troubleshoot, repair and provision replacement routers, switches, wireless backhauls and wireless access points. Technicians configure new equipment for new services, run tests, and perform upgrades to hardware and software to ensure network stability and prevent interruptions due to failures or outages.
Support Field Activities
NOC technicians direct field technicians by relaying detail of network issues and deploying field technicians as needed. NOC technicians will assist with trouble repairs with the field technicians by documenting and remote troubleshooting issues.
NOC Technician Skills and Qualifications
Candidates for NOC technician should display the following:
Familiarity with networking technology -Should be well-versed with the functioning of networking equipment, such as switches, routers, and firewalls, among others. Routing, Switching, Wireless. Ethernet, TCP/IP.
Computer skills - NOC technicians must have knowledge of computer networking, and wireless technologies. Understanding of packet tracing to assist in troubleshooting
Customer service - resolving customer network (wireless and/or fiber) or networking issues (routers, switches, and routing protocols) in a timely and successful manner
Troubleshooting - NOC technicians troubleshoot customer and network troubles to completion or escalation to next level of support.
Analytical thinking - Ability to analyze given information about network problems to arrive at real solutions for the customer, be it external or internal.
Problem-solving skills - Ability to diagnosing network troubles and resolve trouble in a timely and professional manner.
Communication skills - NOC technician must have strong verbal and written communication skills, as it is essential to clearly document customer troubles for quick resolution.
NOC Technician Education and Training
NOC technician job candidates should have an associate degree in electronics or a related area, or a similar amount of work experience in a related field (3-5 years).
Preferred Professional Certifications:
CBRS Certified Professional Installer (CPI)
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Professional (CCNP) - Routing and Switching
Juniper JNCIA-Junos
Juniper JNCIS-SP
CompTIA Network +
Mikrotik Certified Routing Engineer (MTCRE)
Mikrotik Certified Inter-Networking Engineer (MTCINE)
Ubiquiti Broadband Wireless Specialist (UBWS)
$46k-65k yearly est. Auto-Apply 60d+ ago
Account Support Specialist
Fisher's Technology 3.5
Computer technician job in Twin Falls, ID
Full-time Description
Fisher's Technology
Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the “Best Places to Work in Idaho” for the last sixteen years.
Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at ******************* .
Position Summary
Fisher's Technology is seeking a full time Account Support Specialist to provide support to our geographically distributed sales team and customers. The Account Support Specialist is responsible for managing Fisher's relationships with current customers and providing sales support to generate new business in the region. The Account Support Specialist allows opportunity for growth and professional development, along with bonus incentives based on sales performance.
Roles & Responsibilities
Develop healthy relationships with Fisher's customers and designated Account Manager to support business growth in both new and existing accounts. Proactively engage existing customers and conduct prospecting research to help identify new business opportunities for the Account Manager.
Engage with Account Manager's efforts to increase production and generate new business through tasks including proposal development, account creation review, contract change requests, scheduling customer meetings, managing sales paperwork and documentation, supplying printer assessment reports and order tracking, and acting as a liaison for interdepartmental issue resolution.
Work with other Fisher's Departments to ensure Fisher's customers receive our 5-star service by collaborating with other departments to optimize the customer experience and improve overall efficiency.
Utilize the CRM Software for general administration and maintenance of accounts within designated territory, ERP connections, report creation including sales activities, call lists, competitive lease data, etc.
Requirements
Qualifications
A 4-year degree is preferred but not required.
Must be proficient in Microsoft Outlook, Teams, Windows, Word, and Excel.
Must have excellent communication, analytical and interpersonal skills.
Customer service experience is preferred but not required.
Fisher's Technology offers an extensive benefits package that includes the following:
Medical, Dental, & Vision Insurance
Life Insurance
Additional Voluntary Life Insurance
Paid Time Off
Paid Holidays & Extra Floating Holiday
401(k) & 401(k) Matching
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Hospital Indemnity
Short & Long Term Disability Insurance
Accident & Critical Illness Insurance
$30k-36k yearly est. 21d ago
Field Service Technician - Application
Job Listingstitan MacHinery
Computer technician job in Burley, ID
Join the Titan Machinery team as a Case IH Diesel Mechanic and leverage your expertise to deliver exceptional service for diesel machinery diagnostics, repairs, and maintenance.
Responsibilities
Diagnostic and Mechanical Repair Expertise: Performing accurate diagnostics and repairs on diesel machinery systems, per manufacturer's specifications, ensuring high quality and efficiency
Documentation and Communication: Documenting all work comprehensively and communicating clearly with supervisors and customers about machinery issues and solutions
Technical Support and Training: Staying up-to-date with product knowledge, participating in mechanical training, and identifying service opportunities to enhance customer satisfaction and drive profitability
If you're passionate about heavy equipment and thrive in a fast-paced environment where professionalism and precision in mechanical work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond.
Apply today and take the next step towards a rewarding career with Titan Machinery!
Qualifications
Required:
Have 2+ years of related experience OR an Associate's Degree in Diesel Equipment Technology or related program
Keen attention to detail, high level of initiative, and the ability to work independently
Exceptional Documentation and Communication Abilities
Must have own tools or ability to acquire them
Ability to obtain and maintain a DOT Medical Certification
Clean driving record
Titan Machinery provides a generous total compensation package including the following benefits:
Comprehensive Health and Dental Coverage
HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
401(k) with company matching on your FIRST DAY of employment
100% Paid Pregnancy-Related Leave and Parental Bonding
Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!
Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
Safety Equipment Reimbursement
Tool/Equipment Reimbursement of up to $1500 per calendar year
Tool Insurance Provided
Uniforms - 100% Paid by Titan - including laundering!
Performance-based incentives
#TMMechanic
Learn more about our benefits here: ************************************************************
Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions.
Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.
$51k-80k yearly est. Auto-Apply 11d ago
Recovery Support Specialist
Walker Center for Alcoholism and Drug Addiction
Computer technician job in Gooding, ID
Full-time Description
with flexibility to cover extra shifts if needed!
Starting wage: $16.00
Benefits include:
Heath Insurance
Dental Insurance
Vision Insurance
Life Insurance
Simple IRA with 3% Match
PTO accrual at date of hire
ESSENTIAL FUNCTIONS:
Provides new residents with written instructions on emergency procedures and staff contact information
Maintain mutually supportive and recovery-oriented relationships between residents and staff
Follows drug screening and/or toxicology protocols
Conducts room and personal property searches
Responsible for prescription and non-prescription medications usage and storage
Encourages residents to develop and participate in their own personalized recovery plan
Informs residents of local treatment and recovery support services available to them
Encourages residents to attend mutually supportive, self-help groups and/or outside professional services, providing access to third-party clinical services
Offers life-skill development services in the area for which they have been approved
Charts, documents and reports accurate information through Electronic Medical Record system or any other process assigned
Provides transportation for residents as directed by the Lead Recovery Support Specialist and Facility Manager
Monitor residents' weekly schedules
Works with people in a friendly and caring manner
Maintains a safe environment for residents and fellow staff, encouraging and ensuring a clean and welcoming facility
Conducts themselves as a positive role model of the Walker Center and promptly alerts a supervisor to potentially unethical behavior
Flexibility and availability for all shifts
Is aware of residents' activities and whereabouts at all times
Compiles a shift report and daily documentation to meet deadlines
Use “Unconditional Positive Regard” to anyone connected with the Walker Center
Informs and coaches residents on rules and policies of the Walking Sober House
Follows policies and procedures
Above all, the Recovery Support Specialist shall do no harm to the resident and never abandon their post
Requirements
Must have a valid driver's license and ability to pass Motor Vehicle Report.
Self-identified person in recovery from a Substance Use Disorder must have a minimum of one-year of sobriety from substances of abuse.
Must pass pre-hire requirements including a criminal background check, UA, and TB test.
Must be CPR certified within ninety (90) days of hire and willing to become Provisional Certified Recovery Coach as directed by supervisor.
Salary Description $16.00
$16 hourly 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Computer technician job in Twin Falls, ID
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-34k yearly est. 3d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Computer technician job in Twin Falls, ID
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$43k-63k yearly est. 60d+ ago
Power Systems Field Technician
Western States Cat
Computer technician job in Kimberly, ID
This position is responsible for performing contracted routine services for customers under supervision. Fields of service are limited to "Power Systems" products that include, but are not limited to, electric power generation (diesel and gas), diesel industrial engines, automatic transfer switches and other system related components.
SUCCESS AT WESTERN STATES: Western State's culture is based on passion for our Vision and VALUES. We are fiercely committed to SAFETY and sending every employee, safely home, every day. We strive for EXCELLENCE in all we do and are proud to be a "play to win" organization. We act with INTEGRITY in each and every decision we make. Our People and TEAMWORK drive a fun and engaging culture. We are ACCOUNTABLE as individuals and as an organization. We drive INNOVATION by challenging the status quo and embracing change.
ESSENTIAL FUNCTIONS:
* Under supervision, performs routine maintenance on generator packages, industrial engine packages, and electric power generation system components, including both Caterpillar and non Caterpillar branded products.
* Assists senior technicians with load bank testing including cabling and cable termination.
* Performs basic troubleshooting and repairs.
* Assists EPG Field technicians and EPG Specialty Field Technicians as required.
* Performs detailed inspections on electric power generation and industrial engine products.
* Prepares service reports that accurately documents activities, issues and up-sell opportunities.
* Prepares required documentation including work orders, parts lists and time cards in an accurate and timely manner.
* Conducts business professionally. Maintains self-control and integrity in stressful situations. Maintains a professional image.
* Adheres to all customer requirements while on job site.
* Adheres to all customer care standards.
* Actively cares and advocates safety at Western States. Adhere to all applicable safety policies, procedures and standards.
* May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives.
* Work within and promote corporate vision, mission, and values of the organization.
* Performs other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES:
* Excellent customer service skills.
* Ability to work overtime with minimal notice required.
* Ability to travel frequently with the potential of overnight stays.
* Knowledge and use of Microsoft computer products or other comparable systems required.
* Ability to establish and maintain effective working relationships with others to include customers, vendors, employees and the public.
* Knowledgeable in electric power generation systems.
* Consistent attendance.
EDUCATION AND EXPERIENCE:
* Proof of high school diploma or General Education Degree (GED).
* Associate Degree from an accredited vocational school preferred or comparable work experience required.
* 3 years experience with troubleshooting and maintenance methods for "Power Systems" products required.
* Must own required tools.
* Must meet DOT requirements.
* Must be able to communicate (speak, read, comprehend, write in English).
PHYSICAL CHARACTERISTICS:
* Must be able to stand for long periods of time along with walking, sitting, climbing stairs, reaching pushing, pulling, leaning and twisting.
* Able to lift up to 50 lbs in accordance with Western States' Lifting Safe Work Practice to include amount and approach.
* Must be able to meet all safety requirements for applicable safety policies.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
This role is designated as safety-sensitive.
$30k-41k yearly est. 60d+ ago
Account Support Specialist
Fishers Technology 3.5
Computer technician job in Twin Falls, ID
Fisher's Technology Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last sixteen years.
Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at ******************* .
Position Summary
Fisher's Technology is seeking a full time Account Support Specialist to provide support to our geographically distributed sales team and customers. The Account Support Specialist is responsible for managing Fisher's relationships with current customers and providing sales support to generate new business in the region. The Account Support Specialist allows opportunity for growth and professional development, along with bonus incentives based on sales performance.
Roles & Responsibilities
* Develop healthy relationships with Fisher's customers and designated Account Manager to support business growth in both new and existing accounts. Proactively engage existing customers and conduct prospecting research to help identify new business opportunities for the Account Manager.
* Engage with Account Manager's efforts to increase production and generate new business through tasks including proposal development, account creation review, contract change requests, scheduling customer meetings, managing sales paperwork and documentation, supplying printer assessment reports and order tracking, and acting as a liaison for interdepartmental issue resolution.
* Work with other Fisher's Departments to ensure Fisher's customers receive our 5-star service by collaborating with other departments to optimize the customer experience and improve overall efficiency.
* Utilize the CRM Software for general administration and maintenance of accounts within designated territory, ERP connections, report creation including sales activities, call lists, competitive lease data, etc.
Requirements
Qualifications
* A 4-year degree is preferred but not required.
* Must be proficient in Microsoft Outlook, Teams, Windows, Word, and Excel.
* Must have excellent communication, analytical and interpersonal skills.
* Customer service experience is preferred but not required.
Fisher's Technology offers an extensive benefits package that includes the following:
* Medical, Dental, & Vision Insurance
* Life Insurance
* Additional Voluntary Life Insurance
* Paid Time Off
* Paid Holidays & Extra Floating Holiday
* 401(k) & 401(k) Matching
* Employee Assistance Program
* Flexible Spending Account
* Health Savings Account
* Hospital Indemnity
* Short & Long Term Disability Insurance
* Accident & Critical Illness Insurance
How much does a computer technician earn in Twin Falls, ID?
The average computer technician in Twin Falls, ID earns between $24,000 and $47,000 annually. This compares to the national average computer technician range of $28,000 to $55,000.
Average computer technician salary in Twin Falls, ID
$33,000
What are the biggest employers of Computer Technicians in Twin Falls, ID?
The biggest employers of Computer Technicians in Twin Falls, ID are: