Computer technician jobs in Waterloo, IA

Additional Information Weekend on-call rotation required. Overtime (OT) may be possible. Metatarsal safety shoes required on Day 1. May involve travel between Waterloo area locations. Job Summary Provide onsite deskside Tier 2 IT support to the Waterloo, IA location, ensuring smooth operation of end-user devices and resolving technical incidents in a timely manner. Key Responsibilities Perform and monitor standard IT processes and operations such as: Imaging computers. Replacing printer toner and parts. Disposing of outdated IT assets. Resolving trouble tickets from ServiceNow queues. Document and distribute information, including: Updating assets in Asset Center. Following knowledge base (KB) articles and unit-specific procedures. Maintain accurate logs, reports, and records: Contact lists, process logs, incident reports, customer updates, inventory, and maintenance records. Recognize and resolve problems within established procedures. Report issues that fall outside documented solutions. Support routine maintenance and inventory management of IT equipment and supplies. Apply technical knowledge to troubleshoot basic end-user issues (hardware, software, and network). Required Skills & Knowledge Basic understanding of computing and networking fundamentals. Proficiency in Microsoft Office, intranet, and internet applications. Awareness of computer security policies and general cybersecurity principles. Strong communication and documentation skills. Preferred Qualifications 1+ year of IT support experience, but recent graduates with strong fundamentals are encouraged to apply. Education Degree in Information Technology or related field - or equivalent relevant experience. High School Diploma or equivalent required.

We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: IT Support Analyst BUSINESS UNIT: Shared Services FUNCTION: Internal Technology Group REPORT TO: Director of Technology CLASSIFICATION: Exempt EDUCATION: Bachelors Degree in Information Technology or Relevant Experience EXPERIENCE: 1-3 years of relevant experience Who We Are Looking For CCR Technologies builds and delivers innovative technology solutions and products for partners local and across the globe. We are seeking a proactive and detail-oriented IT Support Analyst to provide first-level technical support to end-users. The ideal candidate will troubleshoot and resolve hardware, software, and network issues, document IT processes, and assist with automation and system improvements. This role requires strong problem-solving skills, excellent communication, and a customer-focused approach. What You'll Accomplish and Experience Provide technical support to end-users via phone, email, and in-person. Troubleshoot and resolve hardware, software, and network issues efficiently. Document troubleshooting steps, IT procedures, and knowledge base articles. Identify repetitive tasks and recommend automation solutions for improved efficiency. Assist in developing and maintaining automation scripts using tools such as Power Automate or PowerShell. Collaborate with IT teams and business units to enhance IT services and workflows. Maintain and monitor IT systems to ensure optimal performance and availability. Support IT projects, software deployments, and system upgrades as needed. Ensure compliance with IT security policies and best practices. Train end-users on IT tools, systems, and security best practices. Stay up to date with emerging technologies and industry trends. Respond to telephone calls, emails and tickets with professionalism and courtesy within established response guidelines. Responsible for entering time and expenses in CCR systems as it occurs and submitting them for approval by the designated deadline. Manage performance to achieve expected results. Exemplify and promote CCR values. Actively demonstrate reliability by maintaining a consistent work schedule. Perform other duties as assigned Desirable Previous Experience Proven experience in a helpdesk or technical support role. Ability to communicate technical information, both verbal and written, to a wide range of end-users and helpdesk technicians Strong knowledge of Windows and Mac operating systems, networking, and common software applications. Experience with scripting languages (e.g., PowerShell, Python) and automation tools (e.g., PowerAutomate). Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Knowledge of administration in Microsoft 365, Active Directory, and Exchange Ability to work independently and as part of a team. Certification in ITIL, CompTIA A+, or similar is a plus. Why CCR CCR is a privately held corporation that was founded in 1986 that provides technology services to large and small businesses nation-wide from our location in Cedar Rapids, IA. Our achievements include: Top quartile revenue growth for each of the last 5 years as per the worldwide Service Leadership Index precision benchmark. Nationally recognized as “Great Place to Work” - 10 years in a row 10-years consecutively listed on Inc. 5000 - Fastest Growing Privately Owned Companies in America 13x top 100 listing on MSPMentor 501 internationally Nationally awarded Platinum HIRE Vets Medallion 4x TAI IT Service Provider of the Year Learn more about CCR and our values: ************************* CCR offers a unique work-life balance and environment. Our competitive benefits package includes free daily lunch for employees, gym membership reimbursement, health, dental, and vision insurance, paid time off and paid holidays, a 401k program, quarterly profit sharing, short & long term disability and life insurance and lots of development opportunities to help you grow your professional career. Learn about our culture: ********************************************************** Requirements:

Job Family Regulatory Compliance About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Summary Ensure compliance with statutory and regulatory guidelines for ERISA, Internal Revenue Code and other guidance requirements for qualified plans (Sections 401(k)/ 401(a)), Section 403(b) plans, 457 plans, multiple employer plans (MEPs), pooled employer plans (PEPs), and corporate non-qualified plans. Identify and help resolve plan compliance and fiduciary issues (e.g. qualification defects addressed under the IRS' EPCRS and DOL VFCP programs). Propose and help implement best practices for ERISA-compliance plan administration. Notify internal administration teams about impact of new developments and support the development of new products, services, and processes, and provide risk management support. Responsibilities * Research and analyze regulatory guidance from the IRS, DOL, SEC and other applicable agencies, along with new pension legislation. * Review and prepare plan analysis for new and existing clients, including issue identification and resolution, best practices, and preparation of client communications, plan forms, and participant communications. * Provide regulatory consulting services to help desks and operational areas. Draft technical in-house communications and assist with projects and internal meetings, such as support for Plan Services, Plan Consultants, Compliance Testing, Reporting/Disclosure Unit, Retirement Consulting group and Client Integration team. * Support Transamerica's pre-approved plan documents * Assist in new product development. * Maintain a high-level awareness of ongoing developments in the pension industry. * Provide regulatory risk management internally and externally. Qualifications * Bachelor's degree in a business-related field or equivalent education/experience. * Three years of retirement industry experience in legal, compliance or a similar setting. * Understanding of legal requirements for qualified plans (Sections 401(k)/ 401(a)), Section 403(b) plans, Section 457 plans, multiple employer plans (MEPs), pooled employer plans (PEPs), corporate non-qualified plans and ERISA. * Research and analytical skills to interpret IRS and DOL regulations and pension legislation. * Communication skills (verbal, written, listening) to convey complex, regulatory legal rules and requirements in layman terms. * Problem resolution skills, with an emphasis on analysis, formulation and documentation of recommendations. * Organization/time management skills to handle multiple projects simultaneously. Preferred Qualifications * Working towards a retirement plan certification (e.g. ASPPA, CPC, ERPA, CEBS). Working Conditions * Hybrid 3 days a week out of one of our core locations (Baltimore, Cedar Rapids, Denver and Philadelphia) * Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations. The salary for this position generally ranges between $66,500 -$101,000 annually. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus of 7.5% based on the Company Bonus Plan/Individual Performance and is at the Company's discretion. This is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits * Competitive Pay * Bonus for Eligible Employees Benefits Package * Pension Plan * 401k Match * Employee Stock Purchase Plan * Tuition Reimbursement * Disability Insurance * Medical Insurance * Dental Insurance * Vision Insurance * Employee Discounts * Career Training & Development Opportunities Health and Work/Life Balance Benefits * Paid Time Off starting at 160 hours annually for employees in their first year of service. * Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). * Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars * Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. * Adoption Assistance * Employee Assistance Program * College Coach Program * Back-Up Care Program * PTO for Volunteer Hours * Employee Matching Gifts Program * Employee Resource Groups * Inclusion and Diversity Programs * Employee Recognition Program * Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description • Provide hardware/software support services to onsite client including break/fix • Implement virus detection and eradication procedures • Diagnose end-user system failures and implement repair solutions • Diagnose printer and other peripheral devise failures and implement repair solutions • Troubleshoot network devices in order to ensure connectivity from the PC to the Network Qualifications • High school diploma or equivalent required • 2+ years' experience • HP Certification • Proficient in Microsoft Active Directory • Ability to resolve Windows XP and Windows7 Operating System Issues and Errors • Solid foundation of Personal Computer experience • Excellent troubleshooting capability • Ability to work in a team environment as well as independently • Strong sense of customer service • Proven ability to remain flexible in a changing environment • Attendance and schedule adherence are requirements of this position • Ability to walk and bend and perform labor-related duties of connecting computer equipment • Ability lift up to 50 lbs. when moving electronic equipment. All lifts over 50 lbs. require two or more employees to perform the task. • May require additional project-specific training Additional Information

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Day to Day: Provides basic day-to-day operational support for a computing environment computer center unit computing a community of users et c. following established procedures in order to contribute to the smooth running of that environment. Support activities require some technical background while being strongly administrative in nature. Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: --management of onsite desktop hardware software troubleshooting printer hardware management and smart hands support for the server / network teams. Proves support for conference rooms asset lifecycle management and computer deployments for unit customers.Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers replacing printer toner disposing of outdated assets and resolving trouble tickets from ServiceNow queues.? Documents recording and/or distributing information. Has some breadth depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center following KB articles for problem resolution and following unit specific processes.? Responsible for effective e-mail communications and ability to create and maintain basic documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates ? exterior ship orders --inventory maintenance or other service records--handling standard facilities administration requests? Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.? Maintains equipment supplies data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance ordering supplies monitoring inventory updating data records and interacting with suppliers.? Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers performing trouble shooting by following KB article to resolve end user tickets. Skills Infrastructure, windows, customer service oriented, pc tech, troubleshooting hardware, problem solving, great communication Top Skills Details Infrastructure,windows,customer service oriented,pc tech,troubleshooting hardware Additional Skills & Qualifications Strong customer service skills. Team player mentality. Patience and problem solving skills. Experience Level Entry Level Job Type & Location This is a Contract position based out of Waterloo, IA. Pay and Benefits The pay range for this position is $25.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Waterloo,IA. Application Deadline This position is anticipated to close on Dec 22, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Come join our team and become a BankIowan! We are currently looking for a Full-Time Client Serving Teller for our Cedar Valley Market. Perform all assigned client service and operational functions as shown on the teller training checklist. Provide competent and courteous service to current and prospective clients. Adhere to BEST. Primary Accountabilities and Responsibilities: (95%) Accountability 1: (60%) Clients Service Greet clients by name in a friendly, courteous and professional manner. Maintain confidentiality of customer and bank information Understand Personal and Business Deposit bank products and services to readily answer basic account questions to assist bank customers. Communicate effectively with clients to identify needs and then utilize skills and tools to refer clients to the appropriate personnel for deposit accounts, loans, investments, insurance and cash management services. Assist clients with digital and e Banking products including telebanking, online banking and mobile banking products Process wires Communicate effectively with colleagues in all departments to collaboratively provide an outstanding client service Solve client complaints to the client's satisfaction within BankIowa's guidelines Process client's transaction requests accurately in compliance with established Best Practices Utilize telephone etiquette techniques to professionally handle clients calls Complete all specific client care duties as detailed on the CST training checklist Respond to customer fraud issues following card procedures and ID Theft procedures May be scheduled at another branch within the market as staffing needs warrant. Accountability 2: (35%) Complete all Operational Duties as listed on the CST training checklist Contribute to maintaining the professional appearance of bank premises and work areas Follow bank policies and procedures for compliance relative to the functions of the position. Employee will also be responsible for completing applicable annual compliance training as required by compliance laws, regulations and bank policy Comprehend and comply with all pertinent Bank Secrecy/OFAC/CIP policies and procedures. Complete annual training. Maintain awareness of customer expected and unexpected transaction habits. Report all anomalies to Bank Secrecy Act Officer Secondary Duties and Responsibilities: (5%) Perform miscellaneous duties as requested by supervisor relating to the bank and its functions. Other duties may be assigned Participate in client functions and community service events as a bank representative Education, Experience, and Other Requirements: High School diploma Must be bondable Physical Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performance of the job will include physical duties commensurate with a general office environment. The employee must occasionally lift and/or move up to ten pounds. This position description describes the general nature and level of work performed by the individual assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.

The IT Support Specialist is primarily responsible for responding to client inquiries for technical assistance and ensuring courteous, timely and effective resolution of client issues. Problem resolution will involve the use of diagnostic and support request tracking tools, as well as require that the individual give remote support at the desktop and server level, escalating and coordinating support actions with other staff as needed. In addition, the IT Support Specialist is responsible for establishing and building relationships with clients by demonstrating willingness to pursue improved courses of action, delivering products and services that best serve client needs and using client feedback as a basis for improving service. The IT Support Specialist serves as an extension of the local facilities team after normal business hours, ensuring the facility is staffed for emergency response and physical security. Essential Functions: Provide initial analysis and triage for issues reported through phone calls, monitoring alerts from client and internal infrastructure, or service portal to gather all pertinent information, assess urgency, and facilitate resolution Monitor critical infrastructure and security systems supporting the local facility. Escort for Data Center and provide Smart / Remote hands support Respond to requests for technical assistance in person, via phone, and electronically, based on urgency Diagnose, research, and resolve technical hardware, software, application, and performance issues. Escalate as necessary and work with 3rd-party providers when needed. Requirements Qualifications: Associate degree in Computer Science, Information Systems or related field, or equivalent work experience One + year experience in customer service role providing technical support ITIL v3 or v4 Foundation certification or 1 year's work experience in an ITIL environment preferred IT-related certifications preferred (CompTIA A+, Network+, Server+, CCNA or Microsoft) Above average desktop/laptop/network/hardware/software/application troubleshooting skills Microsoft Server Technologies, VMWare Windows Operating Systems, Active Directory, O365 Experience using service management system for issue tracking VOIP, WAN and LAN connectivity/routers experience preferred Compensation: The compensation for this position is $37,595 - 50,470 annually. Final offer amounts are determined by multiple factors including experience and skillsets.

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position: Deskside Support Technician Location: Cedar Rapids, IA Duration: Contract (6 to 12 + months) Job Description: ROLE AND RESPONSIBILITIES Perform varying degrees of problem analysis and resolution of software and hardware issues relating to desktops and laptops. Perform the below activities while adhering to Service Level Agreements (SLA) and be able to independently prioritize based on urgency. • Perform Installs, Moves, Adds and Changes (IMACs) of hardware and software • Become familiar with local and regional infrastructure, key contacts, and escalations in regards to other teams in the business • Demonstrate outstanding understanding and communication when working with clients • Perform break-fix support for a wide range of hardware and software (site specific software competency will be trained while on the job) PREFERRED SKILLS AND COMMON TASKS ON THE JOB Experience-based Windows 7 support • BitLocker encryption • Configuration/imaging • Crash/BSOD resolution • Installation environment • General Windows OS troubleshooting Hardware support and troubleshooting • Troubleshooting hardware issues • Replacing desktop/laptop hardware • Installation of peripheral devices Microsoft Office proficiency • Proficiency in Word, Excel, Lync, Outlook, Access, PowerPoint (usage and support) • Visio, Project (support) • Able to create documentation and contribute to KB articles • O365 support Basic network troubleshooting • Experience working with basic network hardware (switches) • Troubleshooting connectivity issues • Thorough understanding of wireless/wired networks Customer service skills • Comfortable working with people in a professional setting Able to provide a calming demeanor when frustrated with the customer to reach a positive conclusion Additional Information

The 20 is looking for a hard-working After-Hours Information Technology Support Desk Technician to provide remote support to our clients nationwide. The right candidate will be responsible for providing technical support related to computer systems, hardware, software, applications, and more. This person will respond to tickets via a ticketing system, analyze the issues, isolate the problems, and implement the solutions. This person will be comfortable talking on the phone, supporting customers, and have a good general understanding of business technology. Schedule & Location This is a full-time, after-hours position with a set schedule of 5:00 PM 2:00 AM CST. The first portion of the shift (5:00 PM 9:00 PM) will be worked onsite at our Cedar Rapids, IA office, and the second portion (10:00 PM 2:00 AM) will be worked remotely from home. Responsibilities * Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals * Manage ticket queue to ensure timely resolution * Provide customer support using remote connection software * Provide thorough documentation on each customer interaction * Prioritize ticketing system flow by following SOPs and KB articles for resolution * Meet or exceed KPI goals * Troubleshooting of the following, though not limited to: * Advanced desktop issues * VPN connectivity * Entry-level server support * Hardware issues * Line of business support Requirements * IT Fundamentals and A+ certifications, or equivalent professional experience * 1+ year of professional help desk experience * Strong customer service skills * High attention to detail * Ability to follow instructions and policies * Ability to adapt to changing and fast-moving environments * Strong phone skills Benefits: * Medical/Dental/Vision health plans * PTO/Sick/Holiday pay * Dependent Care FSA * Paid Parental Leave * Life Insurance 100% Company Paid * Incredible company culture * Explosive company growth * Company sponsored Team Building Events * State of the art, modern office with amenities: onsite gym, snacks, drinks, and a food hall Physical Demands: The physical demands below describe the essential job functions needed to complete this job. * Consistent hand and finger dexterity necessary to operate computer equipment * Consistently required to sit, stand, walk, talk, hear, and see * Routine use of hands to type * Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch * Occasional need to walk around the office * Consistent vision abilities required; close vision, depth perception, and ability to focus * Occasional need to lift and/or move up to 30 pounds Environmental Conditions: * The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work) * Work is in an open office environment with steady conversation and interruption The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position. Work involves sitting most of the time. Walking and standing are required only occasionally, and all other sedentary criteria are met.

Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions. We exist for creators, solo founders, and entrepreneurs. The opportunity is huge, and with your help, our user-driven growth can become unstoppable. Job Description Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will: * Operate with minimal supervision and substantial discretion on matters of significance. * Assist users with product-related issues, offering timely and effective solutions. * Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge. * Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision. * Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed. * Work cross-functionally within a cohesive team environment to ensure product success, working closely with Development and Product teams to document issues, test features, and provide regular, actionable feedback. * This role includes occasional evening and weekend work to support incidents, releases, and maintenance windows. Coverage is shared via a rotation, and we provide advance notice whenever possible. This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids at least 3 days per week. Qualifications * 2+ years of experience working in Technical Support/Solution topics in a Web environment , owning complex investigations and escalations. * Able to read browser console and network tab for troubleshooting purposes (JavaScript and React etc ). * Strong technical skills, learns fast, embraces unfamiliar tools/docs, and is driven by curiosity about the unknown. * Takes full ownership of initiatives, drives completion in fast-paced settings, and proactively suggests improvements. * Effective and adaptable when things move fast and plans are still evolving. * Excels at synthesizing and explaining complex topics, working well in teams with a strong growth mindset. Bonus points * Bachelor's degree in computer science, information systems, or related field, or equivalent practical experience * Hands-on tinkering with "vibe coding" - side projects or small experiments you can show. * Strong technical writing for specifications, runbooks, and incident reports * Comfortable inspecting network requests and spotting errors in the console. * Experience troubleshooting API connections and integrations or with system reliability engineering. Additional Information We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions. We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it. We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable. We are currently offering a shift of 10am - 7pm, Sunday - Thursday for this role.

TITLE: IT Specialist - Health Applications DEPARTMENT: Information Technology CLASSIFICATION: Non-exempt POSITION DESCRIPTION: Researches, analyzes, and supports Health system applications. Monitors the needs of the Health system. Works with IT and Health staff to meet the software needs of the clinic. Manages assigned projects. DUTIES & RESPONSIBILITIES: Health Application Systems Skills: * Maintains and supports electronic health system applications. * Provides technical analysis, issue resolution, enhancements, and modifications to meet the needs of the clinic. * Troubleshoots application issues and works with vendor to resolve the issue. * Recommends modifications for the application to improve clinic workflow, efficiency, and productivity of clinic staff. * Maintains interfaces from health system applications and troubleshoots issues in a timely manner. * Assists with upgrade in the of health system applications. * Organize and perform group training and cross-training activities related to Health Systems and general PC skills. * Assists and maintains credentials of users and additional high security level tasks. * Complies with HIPAA rules and maintains all patient information confidentially and securely. Information Technology Skills: * Work with Health Applications Coordinator to carry out IT initiatives related to Health Systems. * Supports the Information Technology Department's strategic plans and attends IT meetings. * Manage assigned projects and ensure projects are completed. * Implement IT decisions and recommendations as appropriate. * Other duties as assigned. REQUIREMENTS: * Combination of education (High School\/GED, Associates Degree, Technical School\/Certifications, or Continuing Ed credits.) and\/or experience in support of Health system applications. * Knowledgeable and proficient computer skills including use of word processing, using spreadsheets, internet and email. * Familiar with clinical workflows and understanding the roles of a clinical practice. * Prefer demonstrated knowledge in teambuilding and teamwork. * Ability to communicate effectively verbally and in writing. * Ability to identify bottlenecks and is proactive in resolving the situation. * Must be dependable, have a great work ethic, possess initiative, be self-motivated and be able to work with minimal supervision. * Must submit to and successfully pass an extensive criminal background investigation. * Valid driver's license and insurable. SUPERVISION: IT Director SALARY LEVEL: $59,384-$91,500","

WE'RE LOOKING FOR A LEVEL TECHNICIANS WITH EXPERIENCE IN ANY BRAND! VOTED 'BEST DEALERSHIP TO WORK FOR' 12 TIMES! GROWING AT A RAPID RATE! Are you turning 61.5+ hours per week on average? If not, come talk to us about how we can help you get there! Are you stuck doing warranty work all the time? Our work mix is 70% customer pay! Need help moving your tools locally? No problem, we'd love to help! A Level Technician Qualifications: Professional experience working on any brand Self motivated Willing to work through challenges Good work ethic Dynamic problem solving abilities Passion to help people Valid driver's license A Level Technician Benefits: Excellent compensation structure Health, dental, vision, and life insurance Paid holidays, paid vacation, paid sick days 3% company contribution to the 401K A Level Technician Additional Perks: Meaningful opportunity for community involvement Company Christmas Party Summer Golf Outing Monthly Impact Award Winner Celebrate 3 National Holidays per month Waffle Iron Day: ******************************************* Frank and Beans Day: ****************************************** Donut Day: ****************************************** Apply for our A Level Technician position today! **Please check your email after submitting an application**

Hi We are looking for an IT Support Engineer with 1-4 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools. Job Title: Desktop IT Support Engineer (5) Openings Location: Marshalltown, IA Onsite Work Full Time Start date: 18th December 2025 Job Responsibilities: IT Support Engineer - (1-4 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description Provide hardware/software support services to onsite client including break/fix Implement virus detection and eradication procedures Diagnose end-user system failures and implement repair solutions Diagnose printer and other peripheral devise failures and implement repair solutions Troubleshoot network devices in order to ensure connectivity from the PC to the Network Qualifications High school diploma or equivalent required 2+ years' experience HP Certification Proficient in Microsoft Active Directory Ability to resolve Windows XP and Windows7 Operating System Issues and Errors Solid foundation of Personal Computer experience Excellent troubleshooting capability Ability to work in a team environment as well as independently Strong sense of customer service Proven ability to remain flexible in a changing environment Attendance and schedule adherence are requirements of this position Ability to walk and bend and perform labor-related duties of connecting computer equipment Ability lift up to 50 lbs. when moving electronic equipment. May require additional project-specific training Additional Information