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  • Customs Entry Agent

    CEVA Logistics 4.4company rating

    Customer service agent job in Atlanta, GA

    CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us? Part of a shared service center that operates for multi branches, the Customs Entry Specialist processes the Customs Entry in a timely manner and with accuracy. Salary: Between 48K T0 60K WHAT ARE YOU GOING TO DO? Receives import files to clear through Customs Ensure import clearance files are compliant with US Customs regulations Resolve and Communicate clearance issues with internal team members and with customers Prioritize shipments based on ETA or other factors Process customs bonds as needed Process steel licenses as needed Communicate entry release Ensure each file is invoiced correctly Help identify areas that need improvement Assist with new customer implementation Stays up to date with current regulations with US Customs WHAT ARE WE LOOKING FOR? Education and Experience: 2-5 years of processing customs entries CHB License is a plus Skills: Basic proficiency in Microsoft Office, internet, web-based and job specific software applications. Extensive excel experience with Adobe PDF knowledge is a plus Fluent in English, both written and oral Characteristics: Ability to learn all aspects of the team's work, and to provide cover and assistance on a regular basis. Organizational and time management skills. Self-starter, sense of urgency, communication. Customer focused. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
    $27k-33k yearly est. 1d ago
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  • Customer Relations Representative - State Farm Agent Team Member

    Andy Jabaley-State Farm Agent

    Customer service agent job in Woodstock, GA

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment College degree required No prior experience required If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $35k-46k yearly est. 1d ago
  • Customer Service Representative

    Arrow Exterminators, Inc. 4.1company rating

    Customer service agent job in Lawrenceville, GA

    Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience. Our administrative representatives enjoy benefits including: generous time off, 11 paid holidays, 401(k) with company match, Roth IRA, medical, dental and vision insurance, high deductible HSA, telemedicine, disability, cancer, and accident insurance. health & wellness suite company-paid + additional, optional, life insurance. ABOUT OUR FAMILY OF BRANDS We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture. A DAY IN THE LIFE AS A Customer Service Representative As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success. Minimum Qualifications: Working knowledge of Microsoft Office Suite High school diploma or equivalent Present a professional appearance Able to work a 40-hour (minimum) workweek Willing to work minimal overtime as needed ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! We are an Equal Opportunity Employer (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications). Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military. Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.
    $28k-34k yearly est. 1d ago
  • Customer Experience Specialist

    Visionaire Partners 4.1company rating

    Customer service agent job in Atlanta, GA

    Analyst, Online CX (Qualtrics) Great opportunity to join a fast-paced, collaborative team environment with a large, well-established company! In this role, you'll support a Customer Experience (CX) team focused on the Voice of Customer (VoC). You will field incoming requests from cross-functional partner teams and will spend most of your time working in the Qualtrics platform to design, launch, and manage online surveys. You will contribute to building a best-in-class customer experience to improve conversion, drive traffic, and grow sales. This is a 10-month contract (potential to extend or convert to perm). Work a hybrid schedule (4 days onsite & 1 day remote) in the Vinings. Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouse or domestic partner, & dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short/long term disability, critical illness, hospital indemnity, accident coverage, and both Medical/Dependent Care FSAs. RESPONSIBILITIES: Design, build, launch, & manage online surveys using the Qualtrics platform Develop dashboards & deliver actionable reporting and insights to leadership Collaborate with cross-functional partners to gather requirements & support business objectives REQUIRED SKILLS: 2+ years of experience using Qualtrics, including survey creation & dashboarding Retail or E-commerce industry experience (will also consider other customer-facing industries) Proficiency in basic Excel functions Strong written & verbal communication skills Bachelor's Degree W2 ONLY; NO 3rd Parties or Visa Sponsorship
    $30k-40k yearly est. 3d ago
  • Customer Service Representative

    Arrow Exterminators-Arrow Exterminators Family of Companies

    Customer service agent job in Lawrenceville, GA

    Customer Service Representative . Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is pai Customer Service Representative, Customer Service, Representative, Retail, Service
    $25k-33k yearly est. 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Anthony Quillian-State Farm Agent

    Customer service agent job in Woodstock, GA

    Benefits: Competitive pay Bonus based on performance Flexible schedule Opportunity for advancement Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Anthony Quillian - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a great fit. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist with new customer onboarding, forms, underwriting, and policy issuance. Schedule appointments for the sales team and agent. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Must be able to work the following schedule: Monday-Friday 9am-1pm (flexible daily scheduling)
    $25k-33k yearly est. 1d ago
  • Customer Service Representative

    American Leak Detection, Inc. 3.8company rating

    Customer service agent job in Woodstock, GA

    Answering the phones. Explaining our services to potential clients. Manage the customer experience. Scheduling of appointments. Dispatch, routing, and scheduling of jobs for our technicians. Shift: 8 hour daytime shift, full-time. Availability: Gener Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Construction
    $25k-33k yearly est. 1d ago
  • Imaging Support Service Associate

    Piedmont Healthcare 4.1company rating

    Customer service agent job in Atlanta, GA

    Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams youll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. Youll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. Radiology Support Services Full Time Swing Shift - 10 AM- 7:30 PM Monday-Friday This position will sit onsite at 271 17th Street, Atlanta, GA, 30363. Responsibilities: This role is critical in ensuring timely and accurate communication of imaging results, coordinating patient care, and facilitating smooth operations between radiologists, providers, and patients. Qualifications: MINIMUM EDUCATION REQUIRED: High school graduate or equivalent. MINIMUM EXPERIENCE REQUIRED: One (1) year of previous call center, operator, dispatching, or related office experience required. MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: None. Business Unit : Company Name: Piedmont Healthcare Corporate
    $27k-32k yearly est. 1d ago
  • P&C Licensed Customer Service Rep - (Sandy Plains) Marietta, GA

    The Auto Club Group 4.2company rating

    Customer service agent job in Marietta, GA

    Join America's most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more A DAY IN THE LIFE of a Field Insurance Service Representative The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance Agency and members by servicing existing insurance accounts. Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards) Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale Take insurance payments (initial, installment, lapse, or reinstatement) Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products Refer to agent when appropriate Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines Participate in a team environment to promote customer satisfaction and consistent service following the customer service model Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities Fulfill, maintain and service insurance policies Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations Verify new business applications Refer relevant members/insureds to other lines of business (i.e. Travel and Life) Process insurance and membership payments Update electronic member information Maintain filing systems and provide other general Agency support HOW WE REWARD OUR EMPLOYEES Starting hourly wage of $23.00 - $25.50 per hour, based on experience WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused service Service insurance policies and processing applications, renewals, and amendments Respond to billing and coverage questions Process monetary transactions; Taking payments Promote the sales of insurance products and services using established guidelines Present complex information in a clear and concise manner Knowledge and Skills: Analyze member/potential customer insurance needs and determine appropriate levels of coverage Prepare appropriate rate quotations Organize, plan and promote the sale of ACG insurance and membership products and services Perform outbound service calls Maintain accurate records Insurance terminology General insurance regulations Underwriting procedures Sales regulatory and compliance guidelines Insurance Systems and/or membership systems (e.g., PPS, POS, IMS, IPM) Work effectively in a team environment Work independently, with minimal supervision Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Proficient in using Microsoft Office products Read, comprehend, and communicate clearly and concisely in the work environment and with the public (e.g ., explain instructions, rules and procedures) Perform mathematical calculations to accurately perform monetary transactions Work under pressure in a high volume, fast paced customer service environment Successfully complete appropriate training relative to all Auto Club Group (ACG) products and services Work Environment Work in a temperature-controlled office environment. Willingness and ability to work irregular hours to include weekends, holidays, and community events.#LI-AM1 Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $23-25.5 hourly 5d ago
  • Indirect Sourcing Representative

    Arclin 4.2company rating

    Customer service agent job in Alpharetta, GA

    Indirect Sourcing Representative, Alpharetta, GA Arclin USA is currently looking for an Indirect Sourcing Representative to join our Procurement team at our corporate office. Reporting into the Procurement Manager, this position is responsible for execution of established procurement strategies to support our organization with procuring high-quality, cost effective raw materials and services. Are you a detail-oriented sourcing professional who thrives on executing value-driven sourcing events and managing supplier relationships? Do you enjoy working with cross-functional teams to deliver quality, service, and savings? WHO WE ARE At Arclin, satisfying the changing needs of our customers is at the center of everything we do. We provide innovative, value-added bonding and surfacing solutions for the engineered materials markets and agricultural/natural resources applications. Our mission rests on three key principles: Trust, Value, and Innovation. Learn more about us at our website. With nearly 1,000 employees across 15 production sites in North America, we're a team dedicated to continuous improvement, operational excellence, and employee growth. WHAT YOU'LL DO As an Indirect Sourcing Representative, you'll be a key enabler of Arclin's indirect procurement strategies. You'll support sourcing execution across capital and indirect categories-including MRO, services, and general supplies-working alongside Category Managers, Buyers, and site teams. You'll lead and support sourcing activities, manage RFx processes, and collaborate with internal stakeholders and suppliers to ensure effective and compliant purchasing. Your work will directly impact cost management, supply reliability, and overall operational success. Key Responsibilities: Execute sourcing events (RFQs, RFPs, e-auctions) and evaluate supplier responses in coordination with category leads. Identify qualified suppliers and manage competitive bidding processes. Analyze total cost of ownership (TCO), supplier performance, and cost trends to inform purchasing decisions. Support capital project and operational teams in meeting procurement milestones and deliverables. Collaborate with site stakeholders and Buyers to ensure purchasing needs are understood and addressed. Support efforts across the breadth of Procurement as needed including Energy and Direct Procurement. Facilitate supplier onboarding, risk assessments, and contract routing processes. Support development and reporting of category performance metrics. Help implement new supply agreements and ensure supplier compliance with terms and expectations. Maintain sourcing records and documentation in ERP/procurement systems. WHAT YOU'LL NEED TO SUCCEED 3+ years of sourcing, supply chain, or procurement experience, preferably in manufacturing or capital project environments. Working knowledge of RFx processes, vendor evaluation, and negotiation basics. ERP experience (JD Edwards preferred) and proficiency with Excel or BI tools for data analysis. Strong communication and organization skills; able to manage multiple tasks with attention to detail. Familiarity with indirect categories such as MRO, facilities, or services is a plus. Collaborative team player with initiative and a customer-focused mindset. Associate's or Bachelor's degree in Business, Supply Chain, or related field (or equivalent experience). WHY JOIN US? You'll join a dynamic and growing procurement team that plays a vital role in enabling Arclin's performance. We offer opportunities to expand your sourcing expertise, contribute to strategic initiatives, and grow within a collaborative and mission-driven company.
    $27k-32k yearly est. 3d ago
  • Customer Service Agent

    TBI Airport Management Inc. 4.3company rating

    Customer service agent job in Atlanta, GA

    Job DescriptionDescription: Full time position Starting rate: $19.00 Benefits package available General Responsibilities: The role of the Customer Service Agent is to provide the highest level of customer service to passengers, the public and employees within Concourse E and F. Customer Service Agents will provide assistance or information as passengers proceed through the International/Domestic Terminals at HJAIA. This includes Customs and Immigration areas, as well as, Transportation Security Administration (TSA) Checkpoints. Major Responsibilities and Functions: Provide airport and passenger information to facilitate the efficient movement of passengers through Security Checkpoints. Assist passengers at various locations throughout Concourses E and F. Provide assistance to incoming international passengers with Automated Passport Control Kiosk. Reflect a positive public relations image and maintain a high standard of service by providing accurate, current and complete information and/or escorting passengers in need of aid or additional information. Create a dependable and efficient communication system catering to the public, airline tenants and Customs and Border Protection officers. Provide information and assistance to employees and passengers, as required. Other duties as assigned. Requirements: Qualifications: Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Skill in effective oral and written communication. Ability to establish and maintain good working relationships with other TBI employees, airline employees and Customs and Border Protection officers. Physical Effort: Walking and standing for extended periods of time is required throughout the course of daily activities. Ensure that pedestrian traffic is moving and unobstructed. Mental Effort: Position involves sensitive encounters with passengers, airline employees and Customs and Border Protection officers and requires a sense of responsibility to provide the most accurate information. Stress associated with responding to/solving problems with the travelling public. Operations are dynamic and situations may require immediate attention. This position has high exposure to the public and requires a professional approach and demeanor under all conditions. It also requires a genuine willingness to assist persons with a wide range of requests and needs.
    $19 hourly 20d ago
  • Customer Acquisition Expert

    Lumina Agency Inc. 3.0company rating

    Customer service agent job in Atlanta, GA

    Lumina Agency Inc is a forward-thinking company committed to professionalism, organization, and exceptional client experience. We believe that a well-structured front office is essential to the success of any organization. Our team values clear communication, reliability, and a polished work environment where every individual contributes to a positive and productive workplace. Job Description We are seeking a Customer Acquisition Expert to join our Atlanta team. This role is ideal for a motivated professional who thrives in a results-oriented environment and enjoys building meaningful connections with potential customers. As a Customer Acquisition Expert, you will play a key role in expanding our client base by executing acquisition strategies, engaging new prospects, and supporting long-term growth initiatives. This position offers clear advancement opportunities and exposure to strategic business development practices. Key Responsibilities Execute customer acquisition strategies aligned with company growth objectives Identify and engage prospective customers through direct outreach and relationship-building efforts Maintain accurate records of interactions and progress within internal systems Collaborate with internal teams to refine messaging and improve acquisition performance Monitor results and contribute insights to optimize outreach and conversion processes Represent the company professionally in all customer-facing interactions Qualifications Strong communication and interpersonal skills Ability to work independently while contributing effectively to a team environment Results-driven mindset with attention to detail and organization Problem-solving abilities and adaptability in a fast-paced setting Professional demeanor and strong work ethic Willingness to learn and grow within a structured career path Additional Information Competitive salary ($52,000 - $56,000 annually) Clear growth and advancement opportunities Ongoing training and professional development Supportive and performance-driven work environment Stable full-time position with long-term career potential
    $52k-56k yearly 8d ago
  • Customer Service Agent

    Remote Career 4.1company rating

    Customer service agent job in Atlanta, GA

    Customer Service Agent - Remote Data Entry Clerk This is your opportunity to start a long-lasting profession with unlimited opportunity. Find the freedom you've been looking for by taking a moment to complete our online application. Benefits: Excellent weekly pay Safe work environment Multiple shifts are readily available from early morning to night and no experience is needed. You will have sufficient opportunity for growth Part-time readily available - select the days you want to work A dedication to promote from within Responsibilities: Must be able to perform duties with or without sensible accommodation Perform all other responsibilities as appointed Assist in developing a positive, professional and safe workplace Qualifications: No experience, Willing to train Ability to work within recognized turnaround times Must have outstanding interpersonal skills and the ability to arrange simultaneous tasks Ability to translate and apply company policies and procedures Excellent verbal and written communication skills Ability to work both independently and within a team environment Ability to remain organized, regard to detail, follow directions and multi-task in a professional and efficient way
    $21k-27k yearly est. 60d+ ago
  • Customer Relationship Executive

    Steampunk

    Customer service agent job in Atlanta, GA

    The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is responsible for identifying leads, qualifying opportunities, and closing deals with new and existing steampunk clients. Successful candidates will have a track record of sales achievement, as well as experience with: Analyzing the industry trends and competitive landscape; researching new opportunities and potential partners that align to corporate strategy; Building relationships with new clients, partners, and vendors to accelerate growth in new accounts; and, participating other government-relevant industry associations is preferred to build brand awareness and to cultivate broad relationships for future business pursuits. Contributions Contributions First and foremost, the CRE is client facing, focusing on lead generation and opportunity qualification through the development of mature customer relationships. This focus requires a candidate with drive to meet new people, a thirst for understanding their environment, and the interpersonal skills to be an active listener who asks probing and relevant questions to shape opportunities Conducts analysis of competitive and industry trends to identify new vehicles, opportunity pipeline and partnerships; Works with capture resources to develop the overall win strategy and performs associated opportunity marketing; Develops, organizes and executes client call plans, assessing win probability, and working with clients to shape acquisition strategies in order to respond to and win business with new and existing customers; Represents Steampunk within industry associations/groups to increase brand awareness and develop strategic relationships with new partners/vendors; Interacts routinely with all levels of Steampunk's Sector, Division, and Operations management, staff and customers and owns, prioritizes and follows through on action items. Qualifications Specific qualifications of the ideal candidate include the following: Bachelor's Degree in Business, Marketing, Computer Science, Systems Engineering or related degree Minimum of 6 years experience in IT, preferably in business development or sales Demonstrated experience in navigating Federal acquisitions processes successfully Successful track record of identifying and closing opportunities Strong organization, presentation and planning skills and experience Excellent written/verbal communication skills Ability to manage multiple priorities in a fast-paced, high growth environment Candidate will reside within the Atlanta, GA area PERSONAL STYLE Self-motivated, confident and entrepreneurial. Thrive in, and enjoy a high energy, fast-paced environment. He/she will have a proven ability to present an exceptional, energetic, effervescent, engaging, and effective leadership style, which is manifested in every way through words and action. Intellectual strength, with a disruptive thought process and a unique perspective. High moral values, confidence, humility, integrity Creative and strategic outlook with the flexibility to respond to changing demands. Thinks above and beyond the day-to-day responsibilities to understand broader corporate strategy. Hands-on operating style, and desire to roll up their sleeves and simultaneously provide the vision that inspires confidence and motivates team members at all levels to support growth goals. About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $175,000 to $200,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk's total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Department of State and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee-owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit ************************* We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program. We can recommend jobs specifically for you! Click here to get started.
    $25k-54k yearly est. Auto-Apply 60d+ ago
  • Part Time Customer Care

    Zifty

    Customer service agent job in Decatur, GA

    Be a part of our award-winning customer care team! Zifty has a part-time opening that averages 25 hours a week that is based in downtown Decatur, GA. This is an in person position. Enjoy working Monday-Friday 10am-3pm. PTO is also offered. The Job Answer incoming calls and emails Assist customers and delivery clients with their accounts Assist drivers on routes as questions or concerns arise Assist in getting orders claimed in a timely basis Work in office at our HQ in Downtown Decatur. The Requirements Customer service experience Excellent verbal and written communication skills Sense of urgency Work independently and as part of a team Ability to navigate your way around a computer Two professional references must be provided on resume
    $25k-54k yearly est. Auto-Apply 60d+ ago
  • Customer Relations Specialist / Retail Administrator (Customer Care opportunity in Cartersville / Ca

    Blossman Gas Inc. of Georgia 4.3company rating

    Customer service agent job in Canton, GA

    Job Description Are you looking for a growing, but stable company in which to build a career in the Cartersville / Canton, GA area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in the Cartersville / Cassville, GA area. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover. Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor; enjoy helping people; comfort with recommending products and solutions Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software Reliable; solid work ethic Desire to work M-F from 8-5 with limited overtime Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w match and bonus opportunities are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
    $30k-38k yearly est. 2d ago
  • Art Show Customer Service

    Artome 4.0company rating

    Customer service agent job in Marietta, GA

    Are you a creative and passionate individual with a love for art and a heart for making a difference in young lives? Artome School Art Shows is excited to offer an opportunity for you to join our team as a Full or Part\-Time Art Show Manager. If you have an affinity for artistic expression and enjoy working with children, you can play a vital role in creating unforgettable art show experiences for schools and their communities, all while enjoying the flexibility of a part\-time schedule that fits your lifestyle. If you're an enthusiastic individual who wants to make an impact, and explore your passion for art and working with children, apply today! Join us in creating art show experiences that leave a lasting impression on schools and their communities! We look forward to receiving your application and discussing the possibility of you joining our team. Requirements Responsibilities: Join a dynamic team to load and unload art show materials, ensuring everything is set for transportation. Safely travel to various preschools, elementary, and middle schools using company\-provided trucks. Lead a team that sets up and breaks down art shows at schools, creating appealing and organized displays. Utilize your passion for art and children as you assist attendees in finding their children's artwork, making the event truly special. Showcase your excellent customer service skills by guiding parents, family, and friends through the check\-out process. Contribute your attention to detail to maintain accurate inventory records before and after each art show. Take charge in addressing any on\-site challenges alongside colleagues, ensuring the success of the event. Uphold our company's standards of professionalism while fostering positive interactions with school staff, attendees, and peers. Paid in\-state and out\-of\-state travel available for selected events. Qualifications: Passion for art and\/or working with children High school diploma or equivalent Prior experience in event management, customer service, or related roles is a plus Physical ability to handle art show materials, including frames and artwork (up to 35 lbs) Excellent communication and interpersonal skills Strong organizational abilities, attention to detail, and time management Independent and team\-oriented work approach Valid driver's license with a clean driving record Flexibility to work weekends and occasional travel Enthusiasm for contributing to educational fundraising initiatives Benefits Competitive pay Comprehensive training and ongoing support Opportunity to engage with your passion for art and children Flexible part\-time schedule tailored to your availability Positive and collaborative work environment Potential for personal and professional growth within our company ​ Paid in\-state and out\-of\-state travel available for selected events "}}],"is Mobile":false,"iframe":"true","job Type":"Any","apply Name":"JOIN OUR TEAM","zsoid":"39847562","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Job Opening ID","uitype":111,"value":"307"},{"field Label":"Department Name","uitype":4,"value":"GA Art Show Management"},{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"Number of Positions","uitype":32,"value":"30"},{"field Label":"Salary","uitype":1,"value":"Up to $15 per hour"},{"field Label":"Job Opening Status","uitype":2,"value":"In\-progress"},{"field Label":"Location","uitype":1,"value":"2197 Canton Rd Suite 105 Marietta, GA 30066"},{"field Label":"Work Experience","uitype":2,"value":"0\-1year"},{"field Label":"City","uitype":1,"value":"Marietta"},{"field Label":"State\/Province","uitype":1,"value":"Georgia"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"30066"}],"header Name":"Art Show Customer Service","widget Id":"2**********0102217","is JobBoard":"false","user Id":"2**********0051003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"2**********5824184","FontSize":"12","location":"Marietta","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"4kdzbd718bc761b3443b0a5fb805b581dfdbb"}
    $15 hourly 60d+ ago
  • Call Center Operator

    Intralot Inc.

    Customer service agent job in Duluth, GA

    Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for all Shifts including nights and weekends. Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities: Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities: Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages (inbound/outbound) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.
    $24k-32k yearly est. Auto-Apply 14d ago
  • Customer Service Representative - State Farm Agent Team Member

    Andy Jabaley-State Farm Agent

    Customer service agent job in Woodstock, GA

    Benefits: Hourly Plus Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Andy Jabaley - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Anthony Quillian-State Farm Agent

    Customer service agent job in Woodstock, GA

    Benefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: As we wrap up our fourth year as an agency, I'm proud to lead a team of six dedicated individuals, each bringing unique skills and a willingness to learn and help others. I started as a team member and my goal is to support those on my team who aspire to one day open their own agency, just as I was supported. Our non-toxic, supportive culture prioritizes collaboration, accountability, and creating a positive workplace where people actually enjoy coming to work. Together, we help customers find peace of mind in life's uncertainties and give back through projects like Habitat for Humanity and mission trips. If you're coachable, driven, and have a heart for service, we'd love to hear from you! ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Anthony Quillian - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 1d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Gainesville, GA?

The average customer service agent in Gainesville, GA earns between $18,000 and $30,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Gainesville, GA

$23,000
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