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Customer Service Associate
Raising Cane's 4.5
Customer service agent job in Fairfield, NJ
Starting hiring pay at: $17
As an important part of our team, CustomerService Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customerservice. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire CustomerService Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customerservice associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new CustomerService Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes CustomerService Associate:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off*
Closed for all major holidays**
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 18 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
$17 hourly 5d ago
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Customer Service Representative
RJ-Staffing
Customer service agent job in Ramsey, NJ
Title: CustomerService Rep/Office Admin
Salary: $26-$28/Hour
Benefits: Full Benefits Package Offering when converted to Perm
Work Schedule: M-F 8:30am - 5:00pm out early Friday's
Temp to Perm
Company Overview: Family owned plastics manufacturing company looking for a CustomerService Rep/Office Admin.
Responsibilities:
Serve as the first point of contact for clients via phone, email, and in-person inquiries
Assist customers with Order Processing, Shipping updates.
CRM Updates and Inventory.
Handle customer complaints and escalate complex issues to the appropriate department.
Ensure accuracy in data entry and documentation within internal systems.
Handle general office tasks, including scheduling, correspondence, and file management.
Requirements:
CSR experience tied to warehousing, inventory, manufacturing, etc.
Computer savvy
Good math skills
Full-time on-site ability
$26-28 hourly 1d ago
Customer Service Coordinator
F. Schumacher & Co 4.0
Customer service agent job in Passaic, NJ
About Schumacher
Schumacher & Co. is an innovative interior design company that is disrupting the $150 billion-dollar global interior design industry. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With over 500+ employees and growing, we are driven by a shared belief that design transforms life. We are dedicated to the mission of helping our customers
“celebrate the feeling of home”.
Schumacher designs and produces some of the most beautiful fabrics, wallcoverings, trims, furniture, and accessories in the world. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next, an appreciation for what's come before, a drive to make our products with enormous care and attention for detail. Schumacher is a globally recognized company with a myriad of showrooms both domestically and internationally.
Our competitive advantage in the industry is the people. We believe that our employees are our most important assets. F. Schumacher & Co is deeply anchored in our company core values which are as follows:
Preserve Our Entrepreneurial Spirit
Take Ownership & Accountability
Be Solutions-Oriented
Demonstrate Courage
Practice Adaptability
Embrace Collaboration
We empower our employees to live these values daily because we understand how it will positively impact the customer's journey. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio.
About the Role:
Paramount Prints is seeking an enthusiastic CustomerService Coordinator who will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The goal of this team is to ensure excellent service standards, provide efficient and accurate responses to customer inquiries and maintain high customer satisfaction.
We are hiring customerservice representatives who are genuinely excited to help customers. Problem-solving is an important piece of this team and requires us to be confident in troubleshooting and investigating if there is not enough information to answer customer questions or resolve complaints.
Job Responsibilities:
Client Support
Respond to incoming calls, chats and emails in a timely manner
Coordinate with logistics, warehouse, and inventory teams to ensure escalations are solved in a timely manner.
Handle customer issues with empathy and professionalism, turning negative experiences into positive outcomes.
Communicate with clients to resolve issues.
Collaborate with Customer, operations and Logistics to implement order pattern optimizations & efficiencies.
Work cross-departmentally to ensure you are providing accurate, up-to-date information.
Assist sales when order errors have occurred, liaising with warehouse team when required.
Manage escalated orders coming from sales team which result from an issue with warehouse error or delivery.
Support sales in the successful conclusion of warehouse holds or errors.
Process customer return and claim requests in a timely and efficient manner, adhering to company policies and procedures.
Communicate with customers via phone, email, and chat to guide them through questions and inquiries.
Handle customer complaints with empathy and professionalism, turning negative experiences into positive outcomes.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
General and Task Management
Evaluate customer feedback and identify ways to maximize customer satisfaction.
Keep records of customer interactions, process customer accounts and file documents.
Have baseline knowledge of all products, offerings, and services.
Job Requirements:
Excellent "can-do" attitude, strong work ethic, and great team spirit.
Capable of thriving in a fast-paced and highly dynamic environment.
Strong verbal and written communication skills
A people person with a passion for providing a best-in-class customer experience
Ability to multitask and change direction based on business needs
Ability to work in a team environment
Composed, professional, and an adept problem solver
Proficiency in MS Office (including Excel, Outlook, and Word)
Ability to give and receive honest and direct feedback
Ability to work required overtime when business needs warrant it
Prior experience in a customerservice capacity
Must be on-site at our screen printing facility in Passaic NJ
Benefits Package
Your well-being is our top priority. Our benefits and total compensation are designed for the whole person, caring for both you and your family.
Wealth Benefits:
Competitive Salary
Corporate Annual Profit Sharing
401K Plan
Health Benefits:
Dental Coverage
Medical Coverage
Prescription Drug Plan
Vision Coverage
Health Savings Account (HSA)
TELADOC
Other Benefits:
15 Days Paid Time Off (PTO)
10 Company Holidays
Bereavement Leave
Life Insurance
Flexible Spending Accounts (FSA)
AFLAC Plans (Accident and Critical Illness Plans)
Pet Insurance
Short-Term Disability (STD)
Long Term Disability (LTD)
Parental Medical Leave
Child Bonding Leave
Employee Discount
Schumacher & Co. is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.
$40k-47k yearly est. Auto-Apply 60d+ ago
Customer Service Clerk
R+L Carriers 4.3
Customer service agent job in Maybrook, NY
CustomerService
Representative
, Starting at $19.81 hr
Full-Time, Monday - Friday, Various Shifts
PTO available after the first 90 calendar days of employment
and enjoy an excellent benefits package that includes our very own employee resorts
Click here to learn more about our employee resorts
R+L Carriers - Women in Trucking
Company Culture
R+L Carriers is seeking a CustomerService Representative to work at our Maybrook, NYService Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.
Requirements:
Strong communication/telephone skills
Able to work in a fast-paced environment
Strong critical thinking skills
Ability to deal with potentially stressful situations
General office and customerservice experience
Basic knowledge or Windows, Outlook and other Microsoft products
Ability to type 30+ WPM
Preferred:
2+ years of experience as a clerk or similar role in a fast pace environment
Freight logistics experience
Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
$19.8 hourly Auto-Apply 18h ago
Customer Service Agents - Managment Trainee
R&R Business Consultants
Customer service agent job in Hackensack, NJ
To meet the increasing demand for personalized marketing, R&R Business Consultants Inc. was formed. We know that businesses want an outsourcing solution they can trust and rely on. That's why we pride ourselves on our ability to exceed expectations, deliver competitive results and guarantee a high return on investment.
We propel our clients' brands and their products to the forefront using the latest personalized marketing methods that are guaranteed to boost sales and raise awareness in a strategically targeted market.
Brand New Startup beginning new branch in New Jersey!
Job Description
R&R Business Consultants, Inc. (2015) is looking to bring on board 5 customerserviceagents to handle face to face sales presentations, time and budget management on behalf of Fortune 500 clients.
**we are not a call center and this is not a telemarketing firm**
Equipped with an Ipad Air, you will be in charge of capturing consumer data, handling customerservice, sales, marketing and promotional campaigns. You will be a apart of a dynamic team atmosphere.
Qualifications
We look for strong people skills, work ethic and time management.
Additional Information
We are looking for rapid growth, there will be tremendous opportunity to move up within the company.
All your information will be kept confidential according to EEO guidelines.
$29k-37k yearly est. 60d+ ago
Licensed Insurance Customer Service
Eric Jaslow-State Farm Agency
Customer service agent job in Nyack, NY
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed CustomerService Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
Bilingual (Spanish/English) preferred.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$31k-46k yearly est. 16d ago
Customer Service Advisor
Summit Wash Holdings
Customer service agent job in Bedford Hills, NY
Benefits, and Perks- Commissions are paid every pay period- Medical, Dental, and Vision Insurance- Flexible scheduling- Paid Time Off (PTO)- Career Growth based on Performance and not Seniority - 75% of employees were promoted within Summit Wash Holdings- Referral Bonus up to $800.00 per qualified hire, dependent on position- Free Car Wash Membership
Who are we?
Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our Mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity.
What do we want?
We seek high-energy personalities that thrive in a fast-paced environment to provide a welcoming atmosphere for our Unlimited Wash Pass Members and a memorable first impression on our new car wash guests. A successful candidate would love working outdoors in all conditions and will be excited to roll up their sleeves to get the job done! You must be highly motivated and have an outgoing, friendly personality. All we ask is for you to share our passion for washing cars, creating memorable moments, and our obsession with exceptional guest service!
Location: Russell Speeders Car Wash527 N Bedford Rd, Bedford Hills, NY 10507General Requirements
Authorized to work in the U.S.
40 Hour Work Week (Including Evenings and Weekends)
Basic Computer Skills
Highly developed communication skills - bilingual a plus!
Carwash experience to understand industry-specific challenges and opportunities preferred
8th Grade Proficiency or Above
Physical Requirements
Able to lift at least 50lbs.
Ability to be on your feet for at least 8 hours at a time.
Mobility to work in areas that require kneeling, crouching, or crawling.
Capable of working in both extreme weather elements - hot and cold
Responsibilities
Consistently meets sales and quality metrics
A keen eye for detail
Answer questions regarding car wash services and plans
Process payment transactions
Maintain a safe and clean work area; keep alert for potential hazards
Other duties as assigned
Company Core Values
S.E.L.F.Safety in Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations.Execution: With a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect.Leadership: We believe in mentoring and empowering our teams to lead with integrity and achieve their best.Fun: A positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling.
At Summit Wash Holdings, success starts with the S.E.L.F., ensuring our teams feel supported, valued, and empowered to grow. We foster a culture of mutual respect, collaboration, and work-life balance while delivering on our promise to customers. Join us as we redefine the car wash industry through passion, integrity, and innovation!
Summit Wash Holdings brands consist of Waters Car Wash, Russell Speeders Car Wash, Speeders Car Wash, and Fred's Car Wash.
$29k-37k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Amerivet 3.6
Customer service agent job in Greenwich, CT
About us:
At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose - and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us.
As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the tools and resources to support your career growth. Plus, you'll have a full network of support-from local team leaders, veterinary experts, and a dedicated Support Center that's here to help.
Your voice matters here. Your work has a purpose, and we're here to help you grow in a way that feels meaningful for you, your team, and the pets and clients in the community around you.
Job Summary:
As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you'll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners.
Key Responsibilities:
Client Communication & Scheduling:
· Answer calls and emails promptly with professional, friendly service
· Schedule appointments based on client needs and veterinarian availability, including forward booking
· Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track
· Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments
Client Relations & Service:
· Greet clients warmly and ensure a positive experience throughout their visit
· Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team
· Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor
· Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives
Managing Patient Information & Technology:
· Update client and patient records in our practice management system with accuracy and efficiency
· Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims
· Maintain organized records of client communications and appointments to streamline operations
Support the Medical Team & Practice Operations
· Provide clients with accurate post-visit instructions, including medication schedules and follow-up care
· Help maintain a clean, organized reception area and assist with daily practice operations as needed
· Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store
Qualifications:
· High school diploma or equivalent work experience required
· Excellent communication skills and a strong desire to provide compassionate, client-focused service
· Prior customerservice experience, preferably in a veterinary or healthcare setting
· Basic proficiency with technology, including scheduling software and online communication platforms
· Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods.
Working Conditions:
· Must be able to work in a fast-paced, dynamic environment.
· Occasional lifting up to 40 pounds independently and physical tasks may be required
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
$29k-37k yearly est. Auto-Apply 41d ago
Director, Services Specialist Sales, Test & Learn
Mastercard 4.7
Customer service agent job in Harrison, NY
**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Services Specialist Sales, Test & Learn
Mastercard Services is the professional services arm of Mastercard Worldwide, providing consulting, marketing, information and risk management services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the customer lifecycle,
Mastercard Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought-leadership pre-eminence.
Summary:
As a Director in Services Specialist Sales for Test & Learn you will focus on our Test & Learn platform, leveraged by 300+ clients globally and growing revenue with new clients in our financial services segment.
The Test & Learn Platform enables firms to better design and analyze business experiments and predictive analytics to generate actionable insights that improve performance. Providing businesses the ability to run experiments and test initiatives in areas like physical distribution, pricing, marketing, and customer experience. We do this by using machine learning and proprietary approaches to analyze data, understand the true impact of initiatives, and identify key drivers of performance.
Job Responsibilities:
- Responsible for developing and executing the sales strategy for Financial Institutions within the U.S. market to secure multimillion-dollar, multi-year deals
- Collaborate with other account management and sales teams to identify opportunities for Mastercard clients to benefit from Test & Learn capabilities
- Build and develop a cold pipeline into an active one through hunting new opportunities and/or bringing over your existing relevant network of potential clients, ultimately progressing to signed platform deals
- Ability to message the benefits of bundling Test & Learn with other Services offerings (Loyalty, Marketing, Insights etc.)
- Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals
- Ability to seamlessly partner across our Services sales and consulting teams
- Excellent problem solving and analytics skills and should be able to engage directly with internal stakeholders and customers alike with fact-based thinking
- Will serve as the face of Mastercard Services to senior-level client stakeholders, including c-suite
All About You
- Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise
- Progressively complex engagement and sales within Financial Institutions; rolodex of C-Level / EVP / SVP contacts preferred
- Analytic mindset applied in software or data driven solution selling, with success with 12-18+ month sales cycles; never give up attitude, excellent at 'pounding the pavement' through email/phone cold outreach and collaborating with internal stakeholders who maintain relationships with potential clients
- Ability to thrive and build robust pipeline with limited lead generation support
- Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence on effectively advance business opportunities and generate revenues
- Revenue management experience
- Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals
\#AI3
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
**Pay Ranges**
Purchase, New York: $141,000 - $197,000 USD
$141k-197k yearly 58d ago
CSR - Part- Time - White Plains
Pay-O-Matic CK Cashi 3.8
Customer service agent job in White Plains, NY
Are you passionate about customerservice? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR!
Pay-O-Matic powers your pursuit.
As a Front-Line CustomerService Representative, you will be responsible for maintaining optimal services and providing valuable customerservice. Schedules may include weekends, holidays and floating (work) to nearby stores when needed.
Role Responsibilities:
Deliver exceptional guest service, ensuring a positive customer experience in line with company standards.
Use Point-Of-Sale (POS) system for all transactions
Work in confined areas alone with an understanding of the Company's security/safety policies and procedures.
Open and close the store when required.
Process money transfer transactions and efficiently manage point of sale operations.
Adapt well in the face of workplace stressors such as heavy verbal demands of customerservice
Perform transactions successfully while upholding Banking-related Compliance rules and regulations.
Maintain a harmonious work environment with colleagues through practice of mutual respect.
Sustain loss prevention protocols, strictly adhering to company policies and store standards.
Manage company funds, ensuring precise reconciliation with daily receipts and records.
Implement strong security measures to safeguard company funds and maintain financial integrity.
Perform daily reconciliation of transactions to ensure accuracy and transparency.
Role Requirements:
Prior experience in customerservice.
Previous experience handling financial transactions.
Fluency in both English and Spanish, with strong communication skills in both languages required.
Experience working with Microsoft Office Suite and general computer literacy.
Must be available to work (float) at nearby locations when needed.
We make financial services accessible to humans everywhere. Join us for what's next.
Pay-O-Matic is New York City's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services.
Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Pay-O-Matic. Learn more about our purpose and people ***********************************************
Salary:
The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law.
Benefits:
You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits.
Location (in-person): Store 240 - 188 Martine Ave. White Plains, New York, 10601
POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate.
POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time.
Schedule:
The 188 Martine Ave. White Plains, New York, 10601 location has the following operation hours, Eastern Standard Time (EST):
Sunday, Closed
Monday, 8:00 a.m. to 7:00 p.m.
Tuesday, 8:00 a.m. to 7:00 p.m.
Wednesday, 8:00 a.m. to 7:00 p.m.
Thursday, 8:00 a.m. to 7:00 p.m.
Friday, 8:00 a.m. to 9:00 p.m.
Saturday, 8:00 a.m. to 7:00 p.m.
The CSR will work between 20 and 29 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is Wednesday, Thursday, Friday, Saturday 8:00 a.m. - 9:00 p.m.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date: 12-31-2025
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
$17 hourly Auto-Apply 60d+ ago
Call Center Representative
Human Hire
Customer service agent job in White Plains, NY
HumanHire is looking for a Call Center Representative to join a well-known insurance company that has been around for over 75 years! You will be the first point of contact for customers, assisting them with inquiries, policy information, claims processing, and resolving issues.
What's in it for you?
Location: White Plains, NY
Pay: $20-21/hour (plus weekly pay, full benefits, 401K, bonus opportunities & more!)
Schedule: Monday-Friday, 11:45am-8pm
Environment: Lively, welcoming work environment with team building events!
As a Call Center Representative you will:
Handle inbound calls from policyholders, providing information on coverage details.
Address and resolve customer concerns, complaints, and inquiries in a professional and timely manner, ensuring customer satisfaction.
Update customer information, process policy changes, and assist with policy renewals to ensure accurate and up-to-date records.
Accurately document customer interactions and transactions in the company's database.
Qualifications:
Prior experience in a medical office setting/call center preferred
Prior customerservice experience
Bilingual Spanish is highly preferred
Computer savvy & comfortability speaking on the phone
If interested, please apply to this posting for with your resume and a recruiter will reach out within 48 hours!
$20-21 hourly 16d ago
Call Center Operator (Bilingual)
Cornerstone Family Healthcare 4.1
Customer service agent job in Newburgh, NY
Full-time Description
Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY.
RATE OF PAY/SALARY: $17.00 per hour
PLUS
Monthly incentives available
WORK LOCATION(S): Newburgh, NY
STATUS: Per Diem, Full Time
CORNERSTONE BENEFITS:
Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays I Monthly incentives available
CORNERSTONE'S MISSION:
Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.
JOB SUMMARY:
This is NOT a remote job!
Provides excellent customerservice at all times; politely greets patients, responds accurately and appropriately and thanks them for calling.
Makes appointments for new and existing patients using the practice management system template.
Coordinates with departmental Patient Services Representatives and nursing staff to accommodate patient's requests for earlier appointments.
Verifies all demographic and insurance information gathered from each patient and posts it accurately in the practice management system.
Verifies all insurance information, including eligibility, PCP and referrals, if required for the visit type and insurance.
Provides back-up support for patient registration as requested by management.
Attends monthly departmental meetings.
Handles other duties as assigned.
Requirements
Bilingual: Fluent in Spanish
High School Diploma or High School Equivalency Diploma
For PER DIEM shift - Flexible schedule coordinated monthly with management. Must work at least two weekend days per month (9am-5pm),
(Cannot work more than 30 hours per week).
Please Note:
Training schedule for the per diem shifts is Monday-Friday 9am-5pm for 5 weeks.
Salary Description $17.00
$17 hourly 1d ago
Call Center Agent
Spire Orthopedic Partners
Customer service agent job in Greenwich, CT
Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Be the helpful guide who serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner. This position plays a key role in the efficient and effective clinical and administrative operations of the practice.
Responsibilities/Duties:
* Manage calls from patients requiring medical care and provide / gather information needed.
* Creates, updates, and accesses confidential patients' data in EMR with a high level of confidentiality and accuracy.
* Facilitates the appointment process by gathering necessary demographic, referral source and clinical information, ensuring complete and accurate documentation.
* Observes telephone flow; offering or requesting assistance as needed.
* Communicates with all departments effectively and efficiently to minimize wait times while providing high quality customerservice.
* All other duties as assigned by the manager.
$31k-44k yearly est. 29d ago
Service Dispatcher
Meenan Oil Co LP 4.0
Customer service agent job in Hopewell Junction, NY
Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers.
As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you!
Responsibilities:
As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions.
Specific duties include:
Scheduling service calls and providing work orders for Service Technicians according to urgency
Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required
Communicating with other Dispatchers, Service Technicians and other departments
Requirements:
As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
High School Diploma or Equivalent
1 -2 years prior dispatch experience preferred
Prior experience in a customerservice setting a plus
Proven problem solving skills
Ability to work well in a fast paced environment
Proficiency with the MS Office Suite, MS Outlook and Web navigation
Benefits:
As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. In addition, you may find opportunities for advancement to roles of greater responsibility with us.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
· Medical coverage (F/T staff)
· Dental coverage (F/T staff)
·Retirement Savings
·Plus more!
Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.
$29k-37k yearly est. 2h ago
Call Center Agent (Must have Healthcare Experience)
Elios
Customer service agent job in Woodland Park, NJ
Call Center Representative
Position: Full Time
Previous high volume call center experience
Previous experience in a Healthcare environment
Experience with EMR/EHR systems in Medical Environment
Reliable transportation
Must be reliable, seeking a full time permanent position
Position Details:
Monday - Friday
9a - 5p hours
Will need to be confident on the phone, able to work on their own after training period
$30k-42k yearly est. 60d+ ago
Customer Service Clerk
R+L Carriers 4.3
Customer service agent job in Montgomery, NY
CustomerService
Representative
, Starting at $19.81 hr
Full-Time, Monday - Friday, Various Shifts
PTO available after the first 90 calendar days of employment
and enjoy an excellent benefits package that includes our very own employee resorts
Click here to learn more about our employee resorts
R+L Carriers - Women in Trucking
Company Culture
R+L Carriers is seeking a CustomerService Representative to work at our Maybrook, NYService Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.
Requirements:
Strong communication/telephone skills
Able to work in a fast-paced environment
Strong critical thinking skills
Ability to deal with potentially stressful situations
General office and customerservice experience
Basic knowledge or Windows, Outlook and other Microsoft products
Ability to type 30+ WPM
Preferred:
2+ years of experience as a clerk or similar role in a fast pace environment
Freight logistics experience
Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
$19.8 hourly Auto-Apply 8d ago
Customer Service Agents - Managment Trainee
R&R Business Consultants
Customer service agent job in Paterson, NJ
To meet the increasing demand for personalized marketing, R&R Business Consultants Inc. was formed. We know that businesses want an outsourcing solution they can trust and rely on. That's why we pride ourselves on our ability to exceed expectations, deliver competitive results and guarantee a high return on investment.
We propel our clients' brands and their products to the forefront using the latest personalized marketing methods that are guaranteed to boost sales and raise awareness in a strategically targeted market.
Brand New Startup beginning new branch in New Jersey!
Job Description
R&R Business Consultants, Inc. (2015) is looking to bring on board 5 customerserviceagents to handle face to face sales presentations, time and budget management on behalf of Fortune 500 clients.
**we are not a call center and this is not a telemarketing firm**
Equipped with an Ipad Air, you will be in charge of capturing consumer data, handling customerservice, sales, marketing and promotional campaigns. You will be a apart of a dynamic team atmosphere.
Qualifications
We look for strong people skills, work ethic and time management.
Additional Information
We are looking for rapid growth, there will be tremendous opportunity to move up within the company.
All your information will be kept confidential according to EEO guidelines.
$29k-37k yearly est. 2d ago
Customer Service Advisor
Summit Wash Holdings
Customer service agent job in Bedford Hills, NY
Job DescriptionBenefits, and Perks- Commissions are paid every pay period- Medical, Dental, and Vision Insurance- Flexible scheduling- Paid Time Off (PTO)- Career Growth based on Performance and not Seniority - 75% of employees were promoted within Summit Wash Holdings- Referral Bonus up to $800.00 per qualified hire, dependent on position- Free Car Wash Membership
Who are we?
Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our Mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity.
What do we want?
We seek high-energy personalities that thrive in a fast-paced environment to provide a welcoming atmosphere for our Unlimited Wash Pass Members and a memorable first impression on our new car wash guests. A successful candidate would love working outdoors in all conditions and will be excited to roll up their sleeves to get the job done! You must be highly motivated and have an outgoing, friendly personality. All we ask is for you to share our passion for washing cars, creating memorable moments, and our obsession with exceptional guest service!
Location: Russell Speeders Car Wash527 N Bedford Rd, Bedford Hills, NY 10507General Requirements
Authorized to work in the U.S.
40 Hour Work Week (Including Evenings and Weekends)
Basic Computer Skills
Highly developed communication skills - bilingual a plus!
Carwash experience to understand industry-specific challenges and opportunities preferred
8th Grade Proficiency or Above
Physical Requirements
Able to lift at least 50lbs.
Ability to be on your feet for at least 8 hours at a time.
Mobility to work in areas that require kneeling, crouching, or crawling.
Capable of working in both extreme weather elements - hot and cold
Responsibilities
Consistently meets sales and quality metrics
A keen eye for detail
Answer questions regarding car wash services and plans
Process payment transactions
Maintain a safe and clean work area; keep alert for potential hazards
Other duties as assigned
Hourly Rate + Unlimited CommissionCompany Core Values
S.E.L.F.Safety in Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations.Execution: With a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect.Leadership: We believe in mentoring and empowering our teams to lead with integrity and achieve their best.Fun: A positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling.
At Summit Wash Holdings, success starts with the S.E.L.F., ensuring our teams feel supported, valued, and empowered to grow. We foster a culture of mutual respect, collaboration, and work-life balance while delivering on our promise to customers. Join us as we redefine the car wash industry through passion, integrity, and innovation!
Summit Wash Holdings brands consist of Waters Car Wash, Russell Speeders Car Wash, Speeders Car Wash, and Fred's Car Wash.
$29k-37k yearly est. 30d ago
Call Center Operator (Bilingual)
Cornerstone Family Healthcare 4.1
Customer service agent job in Newburgh, NY
Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY. RATE OF PAY/SALARY: $17.00 per hour PLUS Monthly incentives available STATUS: Per Diem, Full Time
CORNERSTONE BENEFITS:
Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays I Monthly incentives available
CORNERSTONE'S MISSION:
Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.
JOB SUMMARY: This is NOT a remote job!
* Provides excellent customerservice at all times; politely greets patients, responds accurately and appropriately and thanks them for calling.
* Makes appointments for new and existing patients using the practice management system template.
* Coordinates with departmental Patient Services Representatives and nursing staff to accommodate patient's requests for earlier appointments.
* Verifies all demographic and insurance information gathered from each patient and posts it accurately in the practice management system.
* Verifies all insurance information, including eligibility, PCP and referrals, if required for the visit type and insurance.
* Provides back-up support for patient registration as requested by management.
* Attends monthly departmental meetings.
* Handles other duties as assigned.
Requirements
* Bilingual: Fluent in Spanish
* High School Diploma or High School Equivalency Diploma
* For PER DIEM shift - Flexible schedule coordinated monthly with management. Must work at least two weekend days per month (9am-5pm), (Cannot work more than 30 hours per week).
Please Note: Training schedule for the per diem shifts is Monday-Friday 9am-5pm for 5 weeks.
$17 hourly 2d ago
Call Center Agent
Spire Orthopedic Partners
Customer service agent job in Poughkeepsie, NY
Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Be the helpful guide who serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner. This position plays a key role in the efficient and effective clinical and administrative operations of the practice.
Responsibilities/Duties:
* Manage calls from patients requiring medical care and provide / gather information needed.
* Creates, updates, and accesses confidential patients' data in EMR with a high level of confidentiality and accuracy.
* Facilitates the appointment process by gathering necessary demographic, referral source and clinical information, ensuring complete and accurate documentation.
* Observes telephone flow; offering or requesting assistance as needed.
* Communicates with all departments effectively and efficiently to minimize wait times while providing high quality customerservice.
* All other duties as assigned by the manager.
How much does a customer service agent earn in Kiryas Joel, NY?
The average customer service agent in Kiryas Joel, NY earns between $25,000 and $40,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.
Average customer service agent salary in Kiryas Joel, NY