Customer service agent jobs in Weigelstown, PA

Job DescriptionBenefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Wellness resources Our Customer Relations Specialists are responsible for creating a positive first impression for Zimmerman Plumbing & Heating, Inc. to all callers and visitors. The position is further accountable for the efficient operation of Zimmerman Plumbing & Heating, Inc.'s dispatching and oversight of the customer journey. We're looking for candidates who are great listeners, enjoy working as part of a team, and strive to do their best each and every day. Duties Include: Assisting clients, technicians, vendors, and others with general information when they call or stop into the office Scheduling and organizing appointments for customers Dispatching technicians to job sites Utilizing computer system for a multitude of tasks - ServiceTitan is primary software Answering and transferring callers to the appropriate department and staff member Taking and distributing messages as needed Updating and keeping customer and company information current Performing general clerical and administrative functions Job Qualifications: High school diploma or equivalent Experience and physical ability to perform all modern business office roles Excellent telephone and customer service skills General computing proficiency, i.e. Microsoft Word, Excel, Outlook, Adobe and similar. Ability to handle multiple tasks efficiently and timely Ability to operate all current administrative office equipment including computers and other computer equipment, copiers, printers, etc Strong organizational skills required

At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers. JOB TITLE: LNS Airport Cross Utilized Agent DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Airport Cross-Utilized Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations. KEY RESPONSIBILITIES Ensuring FAA, Airline, and airport regulations are followed Enforcing safety/security measures and protecting sensitive zones Creating and modifying reservations Checking in passengers; safely loading and unloading passengers Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity, and weight Reviewing baggage tags for accuracy Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Making announcements over a public address system Processing credit card payments Directing aircraft parking and dispatch on the ramp After training, towing aircraft to proper parking positions on the ramp Maintaining work area and mechanical equipment in proper order JOBS THIS POSITION DIRECTLY SUPERVISES: This position does not directly supervise others Requirements Knowledge, Skills & Abilities: Excellent written and verbal communication skills Able to read, write and speak English effectively Able to maintain eye contact when speaking with customers Professional in appearance and manner Ability to learn, understand and communicate the terms of the company's Contract of Carriage Courteous in all interactions Able to interact effectively with passengers, co-workers, and management Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Ability to diffuse stressful situations Detail-oriented and self-motivated Qualifications Education: High school diploma or equivalent Miscellaneous Requirements: Valid driver's license and reliable transportation Computer skills - ability to learn reservation and phone systems, proficient with a PC Basic math abilities Ability to work within a 24/7 operation including holidays Ability to pass a 10-year background check and pre-employment drug screen At least 21 years of age Authorized to work in the U.S. per the Immigration Act of 1986 Work Experience: Prefer at least 1 year of prior customer service experience Mental Requirements: Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. Physical requirements: Must be able to lift a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time Must be able to stand for extended periods of time Must be able to work in all weather conditions and in confined spaces Must have sufficient vision and the ability to safely perform the essential functions of the position. Must be able to meet all physical requirements related to aircraft weight limitations before and during employment. Activity Approximate % of Time Sitting: 5 Standing: 70 Walking: 25 100% Machines and Equipment Used: Machines, Equipment, Tools Approximate % of Time Varied: 100% Degree of Hand-Eye Coordination Required: Computer: Varies Phone: Varies Photocopier, fax machine: Varies Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5% Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance. To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page. Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services! Job Summary Provide day to day administrative support for UGI Utilities Inc. Universal Service Programs: CAP, LIURP, Operation Share, and CARES (includes LIHEAP). The Customer Outreach Representative is responsible to complete the appropriate tasks on the Customer Outreach System (COS). The representatives complete account analysis to assure program eligibility and compliance with PUC regulation and UGI policy. Additionally, the representative will collaborate with UGI's Partner Community Based Organizations, including for-profit contractors for LIURP, for program administration. This includes providing training and daily support to the assigned caseworkers/contractors. The Customer Outreach Representative will have daily contact with customers, other UGI departments, industry professionals, and community-based organizations. Duties and Responsibilities * Update and process various tasks relating to the administration of the Universal Service Programs (CAP, LIURP, Operation Share, and CARES including LIHEAP). Track program expenses. * Interact with Community Based Organization Caseworkers and DPW/LIHEAP Caseworkers providing training and support to enable UGI customers to receive the appropriate program benefits. Review the COS information and program applications to confirm accuracy and completeness. Confirm compliance with PUC regulation and UGI policy. * Evaluate customer income, usage, billing and payment information for eligibility into programs * Represent UGI at agency training and community events throughout UGI's service territory. * Develop and deliver presentations for internal and external groups on UGI's Universal Service Programs. Knowledge, Skills and Abilities * Understanding of Pennsylvania Public Utility Commission (PUC) regulations governing Universal Service Programs. * Basic understanding of Chapter 56 and Chapter 14 regulations. * Decent oral and written communication skills; knowledge of Spanish (reading / writing) preferred but not required. * Organizational skills and ability to prioritize workload. * Working knowledge of purchasing, billing, credit and collection procedures and policies. * Knowledge of MS office tools like Power Point, Excel, Word. Education and Experience * High School Diploma or GED * Minimum 1 year of customer service experience and/or experience administering low income programs (external or internal) UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.

Inside Sales Representative Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #LI-NM1 #corpisshp

Job DescriptionCall Center Representative Appleby Systems is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our York, PA office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners' information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applications Powered by JazzHR 3EzXCvMXCM

Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported. Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour

Call Center Representative (Part-time) Signature Bath Solutions is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free. We are looking for a Call Center Representative for our Mechanicsburg, PA office to join our winning team. Join our team of professionals and earn a substantial income while working for one of the fastest growing companies in the industry. Earn money while making a positive impact by helping homeowners improve their homes. Why You'll Love Working Here Fast-growing company with advancement opportunities Fun, supportive team culture (no micromanaging) Paid training Consistent schedule Work that truly impacts our company's success Schedule Part-time Flexible shifts available General Purpose Customer service skills are a must. Contact homeowners by telephone to set up qualified appointments for free consultations. Input lead information, update reports, and answer phone calls generated from advertisements. Responsibilities Deliver scripted pitch to homeowners Adjust scripted pitch to meet the needs of specific homeowners Handle homeowners' questions and objections Obtain homeowner information including names, addresses, and phone numbers Receive appointments over the telephone Input appointment details into the computer system Input homeowners' information and important details of conversations Confirm appointments placed with canvassers or sales representatives Issue appointments for reps to meet prospective homeowners Perform quality control phone calls Answer inbound calls from potential homeowners responding to advertisements Contact homeowners to follow up on initial interactions Update lead information and maintain reports Qualifications Knowledge of sales and marketing principles and strategies Relevant work experience in telemarketing, sales, marketing, or promotions Product knowledge (training provided) Proficiency in relevant computer applications Pay & Bonuses We keep hourly pay simple and straightforward-but where you really shine is in the bonuses: Hourly pay plus performance bonuses on every sale Weekly bonus incentives for hitting team goals Monthly bonus opportunities for top performers If you're motivated, consistent, and willing to follow the process, it's very realistic to out-earn the hourly rate every single week. Apply today to join our growing team!

Make a Difference in Healthcare: Join FreedomCare in Pennsylvania! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Pennsylvania. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with individuals over the phone to build relationships with those interested in having home care support for themselves or a loved one Intake Specialist I: collaborate closely with patients and caregivers to educate and assist them through the application and enrollment process for our supported programs, with the goal of completing eligibility and onboarding them over the phone. Onboarding Specialist I: guide patients and caregivers through the onboarding and orientation process of joining FreedomCare. Care Support Specialist I: support patients and caregivers throughout their home care journey over phone calls, ensuring that patients receive the care they need and feel heard and valued. Field Care Coordinator: supports patients and caregivers throughout their home care journey in person, ensuring that patients receive the care they need while feeling heard and valued. This role requires frequent travel to patients' homes. Ideal Candidate Will Possess: Customer Service Excellence: a passion for delivering high-quality customer service, including the ability to manage a high-volume inbound and outbound call queue. Must demonstrate empathy, active listening, patience, and the ability to handle difficult situations with professionalism and care. Communication Skills: exceptional verbal and written communication skills, with the ability to convey empathy and compassion to patients and caregivers. Emotional Intelligence & Teamwork: strong emotional intelligence, active listening skills, and the ability to collaborate effectively within a team environment. Problem-Solving Abilities: proven ability to resolve issues over the phone, including de-escalating frustrated callers and addressing concerns with confidence and composure. Time Management & Multitasking: excellent time management skills with the ability to prioritize tasks, meet and exceed expectations, and manage multiple responsibilities simultaneously while supporting patients and caregivers. Technical Proficiency: strong computer skills, including fast and accurate typing, and the ability to leverage technology to resolve customer issues efficiently while taking notes and multitasking. These are hybrid positions requiring employees to commute to their designated FreedomCare Pennsylvania office 2-3 days per week. Each candidate will be assigned to the office location closest to their residence, which may be in Philadelphia, Harrisburg, or Pittsburgh. **Please be aware that this is a Pipeline Talent Pool requisition. We will reach out to you once new job opportunities become available** Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth Opportunities: We offer a supportive environment for professional development and advancement. Competitive Benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD

PHEAA is a nonprofit student aid organization that holds a mission of providing affordable access to higher education. Give back tomorrow by joining us today! Salary: $16.00/hour (+ A $1 shift differential will be provided for the 12:00 PM - 9:00 PM shifts) Pay Increase: Pay will increase to $17.50 after 6 months of continuous employment (includes shift differentials) Training Shift: Monday through Friday 8:00 AM - 4:30 PM for 6 consecutive weeks Long Term Shift: Monday through Friday 12:00 PM - 9:00 PM Hybrid - 2 days a month on site Location: PHEAA Headquarters 1200 North 7th Street, Harrisburg, PA 17102 Department: AES Contact Center PHEAA's AES team is seeking qualified Call Center Representatives to help us make a difference in the lives of millions of students! It is our daily goal to meet our public service mission-creating affordable access to higher education. We take pride in educating borrowers on the long-term impact of student loan borrowing and their repayment options! This entry-level clerical wage position provides outstanding customer service to our student loan borrowers. Our knowledgeable staff creates a comprehensive training program to ensure our team members are destined for success. Our dedicated Call Center Representatives provide a positive experience for all customers. As you become more confident and proficient in phone work, you may have the opportunity to develop your professional knowledge further and train on processing tasks. Additional Benefits: Call Center Representatives can enroll in the Bronze Medical Insurance plan from day one of employment and will be required to join the State Employees Retirement System. Learn more about these benefits here: *********************************************** PRIMARY DUTIES AND RESPONSIBILITIES Call Center Representatives answer inbound calls handling a variety of complex account issues. Answer questions identify the root cause of the call and research to resolve the customer inquiry upon first contact. Interactions with customers are based on federal regulations, PHEAA objectives, and department policies. Assist customers with troubleshooting online account issues and utilizing online tools that are available. Update customer and account information as needed. Process incoming correspondence, forms, or other documents received from customers. Counsel customers in achieving successful repayment of their student loans. This includes but is not limited to answering payment and billing inquiries, discussing repayment plan options and eligibility, payment alternatives, interest accrual, forgiveness programs, and consolidation. Handle difficult or escalated call types and assist with resolution. Will work with one or multiple customer support lines. Required Skills High school diploma or equivalent required Computer literacy and knowledge of MS Office ADDITIONAL JOB REQUIREMENTS Must complete a 6-week training program that combines lecture and practice on live customer accounts and performs account adjustments. Due to the amount and complexity of information, time off will not be permitted during the training period. Periodic training assessments with passing scores are required to continue through the full training program. Ability to multi-task, problem-solve, and perform in-depth research while assisting the customer PHEAA's environment welcomes and supports our employees, customers, and stakeholders; we seek out and value differing perspectives and contributions. Required Experience High school diploma or equivalent required

Are you looking to start a new career? Bath Fitter is looking for Customer Service Specialists to start immediately! We are a premier remodeling company that specializes in solutions that make a major improvement in people's lives and homes faster and for less cost than traditional methods. Bath Fitter can transform a Tub/Shower in as little as 1 day. Every project is backed by a lifetime warranty that covers both parts and labor. Being in business for 40 years, we have successfully completed thousands of installations and our list of satisfied customers continues to grow. Bath Fitter will exceed your expectations with superior quality and value you will have to see to believe. And we enjoy a competitive price advantage compared to traditional solutions. This is your opportunity to work with the nation's largest home improvement company. Click here to learn more about us. Job Responsibilities & Description for Customer Service Specialists: Assist customers with any product/service questions they may have Set up potential customer appointments Discuss our wide variety of remodeling options Verify and update customer information in the database Job Requirements for Customer Service Specialists: Must have reliable transportation, this is an in office position in Etters PA Experience in Microsoft Office preferred High school diploma/GED Previous customer service experience preferred What we offer YOU: PAID training-you will have a two week training in the classroom and on the floor Room to grow-we want to assist you in getting where you want to be. With that being said, there is plenty of room to grow within the company. You will be evaluated every 30 days to assess your performance and get you closer to reaching your goals. You decide on your pay-you will be making a set hourly rate plus shift differential and an uncapped bonus structure. If you put in the work, the results will show. Apply today - We don't want you to miss out on this opportunity. Keywords: Call center, customer service, appointment setter, inbound, outbound phone, support representative, call center agent, sales appointment setter, lead setter, sales, marketing eoe #PR1

At Tim Kyle Electric, Heating & Cooling, we believe in more than just providing top-quality service-we believe in building rewarding careers. As a family-owned company, we are built on integrity, teamwork, and a commitment to excellence, creating a workplace where every team member is valued and supported. We offer competitive benefits, ongoing training, and opportunities for growth in a customer-focused environment. If you are passionate, dedicated, and ready to make a difference, we invite you to join our team. At Tim Kyle, a fulfilling career and a strong sense of community come together to shape the next chapter of your professional journey. We're hiring a Service Dispatcher! Pay: $30/hr Are you an organized, self-motivated, customer-oriented professional who thrives in a fast-paced environment? If you're looking for a rewarding career with opportunity to grow, this is the opportunity for you! You also enjoy excellent benefits, including: Insurance Options PTO + (9) Paid Holidays Family-Owned & Operated Work-Life Balance Weekly Breakfast Meetings Fun Team Events Ongoing Support & Development ABOUT THIS JOB As a service dispatcher, you are responsible for coordinating daily schedules for electrical and HVAC technicians, optimizing routes, ensuring timely service, and providing excellent customer service through phone support. Dispatching & Scheduling Assign service calls to electricians and HVAC technicians based on skills, location, and workload. Monitor job progress in real time, adjusting schedules for emergencies or delays. Optimize routes to reduce travel time and maximize billable hours. Communicate schedule changes to technicians promptly. Customer Service & Phone Support Answer incoming calls as needed, providing courteous and professional service. Schedule appointments, gather job details, and confirm customer information. Handle customer inquiries, concerns, and follow-up calls. Enter customer data and job notes accurately into the CRM system. Administrative Duties Track technician availability Ensure work orders are complete and properly documented. Assist in preparing daily and weekly technician performance reports. Coordinate with warehouse or purchasing for parts and materials as needed Skills & Qualifications Strong multitasking and organizational skills. Excellent verbal communication and active listening. Proficiency with CSM system Knowledge of basic electrical and HVAC terminology. Ability to handle high call volume while maintaining accuracy Performance Metrics Average dispatch-to-arrival time. Technician productivity and utilization rate. Customer satisfaction scores (post-service surveys). First-call resolution rate for phone inquiries. Qualifications High School Diploma/GED is required, some college preferred. Experience working with a skilled trades and/or home services related company preferred but not required. Excellent organizational skills, self-starter and reliable. High level of accuracy and attention to detail. Exceptional verbal and written communication skills. Courteous, professional manner, and strong customer service skills. Strong computer literacy and typing skills. Excellent multitasking and follow-up skills. Able to work both independently and as part of a team.

Job DescriptionTHIS IS IMPORTANT If you want to feel valued and appreciated, live with purpose, and refuse to settle for mediocrity, then your search is over-you've found what you're looking for! WHO WE NEED Our focus isn't on just hiring people-it's on assembling the right team. That means we're looking for people who are hungry for success, enthusiastic, and always open to learning. Around here, we support each other, hold ourselves to a high standard, and bring out the best in one another. WHO WE ARE We are Aspen Home Improvements. We're a customer service company first-home improvement experts second. We are about people and strive to make exterior home projects hassle-free all while combining exceptional service with top quality products and craftsmanship. We want people who embody our core values and want to be the B.E.S.T. Be A Solutionist - They focus on outcomes not obstacles and seek improvement. Expand Your Boundaries - They desire personal and professional growth and new perspectives. Show Selflessness - They focus on collective success over personal recognition. They also see the world through the eyes of someone else. Trustworthiness - They are dependable and maintain integrity. WHAT'S NEXT Some things you just don't hear-you feel them. That sense of purpose, of drive, of belonging to something bigger than yourself. If you're ready to work with a team that feels more like a family, apply today. If we connect on the phone, we'll invite you in for a face-to-face interview! If the team feels that spark in you-the one that drives us every day-then quite possibly you'll become the next driving force that helps our family grow even stronger! Responsibilities Setting/Re-setting quality appointments Set follow up appointments for calls that did not close at the initial visit Handle inbound and outbound client calls in a timely manner Follow company's call center scripts Work with the client to verify or clarify information Build relationships with customers based on trust and reliability Record all conversations in CRM software, leaving accurate notes in case the client calls back and needs further assistance Requirements Lead generating experience is a MUST Exceptional customer service skills Excellent organizational and multitasking skills Superb verbal communication skills Proficiency with computers, particularly CRM software and Microsoft Office Suite Strong critical thinking and decision making skills Bilingual speakers preferred Benefits 401K Match Paid Training Paid Time Off Paid Holidays Company Events and Trips Powered by JazzHR 4yyjDDqcvW

At Tim Kyle Electric, Heating & Cooling, we believe in more than just providing top-quality service-we believe in building rewarding careers. As a family-owned company, we are built on integrity, teamwork, and a commitment to excellence, creating a workplace where every team member is valued and supported. We offer competitive benefits, ongoing training, and opportunities for growth in a customer-focused environment. If you are passionate, dedicated, and ready to make a difference, we invite you to join our team. At Tim Kyle, a fulfilling career and a strong sense of community come together to shape the next chapter of your professional journey. We're hiring a Service Dispatcher! Pay: $20/hr+ range Are you an organized, self-motivated, customer-oriented professional who thrives in a fast-paced environment? If you're looking for a rewarding career with opportunity to grow, this is the opportunity for you! You also enjoy excellent benefits, including: Insurance Options PTO + (9) Paid Holidays Family-Owned & Operated Work-Life Balance Weekly Breakfast Meetings Fun Team Events Ongoing Support & Development ABOUT THIS JOB As a service dispatcher, you are responsible for coordinating daily schedules for electrical and HVAC technicians, optimizing routes, ensuring timely service, and providing excellent customer service through phone support. Dispatching & Scheduling Assign service calls to electricians and HVAC technicians based on skills, location, and workload. Monitor job progress in real time, adjusting schedules for emergencies or delays. Optimize routes to reduce travel time and maximize billable hours. Communicate schedule changes to technicians promptly. Customer Service & Phone Support Answer incoming calls as needed, providing courteous and professional service. Schedule appointments, gather job details, and confirm customer information. Handle customer inquiries, concerns, and follow-up calls. Enter customer data and job notes accurately into the CRM system. Administrative Duties Track technician availability Ensure work orders are complete and properly documented. Assist in preparing daily and weekly technician performance reports. Coordinate with warehouse or purchasing for parts and materials as needed Skills & Qualifications Strong multitasking and organizational skills. Excellent verbal communication and active listening. Proficiency with CSM system Knowledge of basic electrical and HVAC terminology. Ability to handle high call volume while maintaining accuracy Performance Metrics Average dispatch-to-arrival time. Technician productivity and utilization rate. Customer satisfaction scores (post-service surveys). First-call resolution rate for phone inquiries. Requirements High School Diploma/GED is required, some college preferred. Experience working with a skilled trades and/or home services related company preferred but not required. Excellent organizational skills, self-starter and reliable. High level of accuracy and attention to detail. Exceptional verbal and written communication skills. Courteous, professional manner, and strong customer service skills. Strong computer literacy and typing skills. Excellent multitasking and follow-up skills. Able to work both independently and as part of a team.

Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, and Richmond! Sheehy Auto Stores is one of the country's Top 30 Private Dealer groups, representing some of the industry's best brands with over 25 locations. Sheehy Auto Stores prides itself on finding the best team members, both experienced and new to the industry, who have that desire to achieve. If this sounds like you, we want YOU to be part of our team! Sheehy Auto Stores is seeking a Service Dispatcher. As a Service Dispatcher, you will be responsible for maintaining an efficient workflow in the shop. You will dispatch work to the appropriate technicians based on skill level while ensuring promise times are met. You must master time management, multitasking, and adjusting jobs on the fly. We don't take a "one-size-fits-all" approach regarding our employees Benefits. Our programs are designed to improve your life at work and home. Health, Vision, and Dental Insurance Paid Maternity & Paternity after one year of employment Paid Training Career Advancement 401(K) and profit sharing Responsibilities: Assign repair orders to technician team leaders based on availability Making sure repair orders are dispatched and completed as efficiently as possible. Log all work assigned to technician team leads Keeping up to date with all Lexus recalls, service bulletins, and related training requirements. Contact necessary channels when any shop equipment needs repairs Making sure all service advisors and service technicians adhere to Lexus policy to ensure a smooth and efficient workflow Perform other duties as assigned by the shop managers and service manager. Keep a consistent, clear line of communication between Advisors, Techs, and management. Requirements Prior Automotive Dealership experience/knowledge is a must. Attention to detail with excellent customer service, communication, and interpersonal skills. Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods. Must be authorized to work in the USA Able to pass pre-employment background checks, MVR, and drug screen Must have a valid driver's license with a clean driving record Our company maintains a strong policy of equal employment opportunities for all associates. We hire, train, promote, and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws. Sheehy Auto Stores is an Equal Employment Opportunity Employer

Purpose The primary responsibility of this position is to deliver the best customer experience with their needs, to prioritize calls, dispatch information accordingly and support team members with additional tasks. Responsibilities Take incoming customer requests for service and supplies and inputs data into E-Auto Prioritizes calls and dispatch information to the appropriate technician in designated area Schedules service calls and preventative maintenance for technicians based on priority, location, and type of equipment Process auto replenishment orders for supplies for specific customers Audit and process delivery schedules daily for next day delivery/removal of equipment Perform technical assistance and call avoidance routines to expedite service response and prevent unnecessary service calls when possible Additional duties as assigned Job Related Dimensions Strong communication skills - both verbal and written Working knowledge of MS Office to include Word, Excel and Outlook Data entry skills with an attention to detail Must reflect the highest priority emphasis on customer service and satisfaction Requires the ability to multi-task in a fast-paced environment Qualifications HS Diploma or GED Physical Demands & Work Environment Ability to sit at desk for prolonged periods of time. Ability to talk on the phone and work with various computer tools and applications. Ability to type and compose written communication in various forms. Ability to lift 20+lbs on occasion.

PITT OHIO, a $900 million, high service, highly profitably, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in Harrisburg, PA. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply. Territory- Lancaster, York and Gettysburg PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people. PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment. We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more! Purpose To contribute to the profitable growth of the company's LTL and supply chain solution services. Responsibilities * Manage a portfolio of accounts with a special focus on building shipper relationships.• Leverage PITT OHIO service offerings to create a deeper relationship with existing customers.• Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers.• Secure accurate supply chain maps to support our consultative sales approach.• Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and perspective customers. • Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory. • Effectively communicate the value of logistic and supply chain solutions to your account base.• Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools.• Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base.• Support PITT OHIO Operations and Administration in reducing cost with your customer base• Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments• Support all Company goals and policies• Able to react to change productively and handle other essential tasks as assigned Other Duties * Interface with Operations, Pricing, Claims, Collections and other internal departments• Able to react to change in response to changes in the Company's go-to-market strategy.• Proficiently use PITT OHIO Sales applications.• Participate in "Huddles" (collaborative sales meetings) to grow business. Qualifications * Minimum 3-5 years sales experience• Previous experience or ability to learn the transportation industry preferred. • Previous experience or ability to learn business-to-business selling. • Fluent English language skills required to effectively communicate with internal and external customers• Must possess excellent interpersonal, verbal and written communication skills• Experienced in Microsoft Office programs and the Internet• Skillful typing• Valid Drivers License and clean driving record required• Problem solving, negotiation, and time management skills are essential Working Conditions * Travel is required; must be able to energetically travel by car, plane or public transportation• Weekend and evening entertainment required PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. #POE2

Benefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Wellness resources Our Customer Relations Specialists are responsible for creating a positive first impression for Zimmerman Plumbing & Heating, Inc. to all callers and visitors. The position is further accountable for the efficient operation of Zimmerman Plumbing & Heating, Inc.'s dispatching and oversight of the customer journey. We're looking for candidates who are great listeners, enjoy working as part of a team, and strive to do their best each and every day. Duties Include: Assisting clients, technicians, vendors, and others with general information when they call or stop into the office Scheduling and organizing appointments for customers Dispatching technicians to job sites Utilizing computer system for a multitude of tasks - ServiceTitan is primary software Answering and transferring callers to the appropriate department and staff member Taking and distributing messages as needed Updating and keeping customer and company information current Performing general clerical and administrative functions Job Qualifications: High school diploma or equivalent Experience and physical ability to perform all modern business office roles Excellent telephone and customer service skills General computing proficiency, i.e. Microsoft Word, Excel, Outlook, Adobe and similar. Ability to handle multiple tasks efficiently and timely Ability to operate all current administrative office equipment including computers and other computer equipment, copiers, printers, etc Strong organizational skills required We have opportunities for a career waiting for you. If you're looking for a career that offers job stability, strong pay, excellent benefits and more, then you've come to the right place!

Job Description At Tim Kyle Electric, Heating & Cooling, we believe in more than just providing top-quality service-we believe in building rewarding careers. As a family-owned company, we are built on integrity, teamwork, and a commitment to excellence, creating a workplace where every team member is valued and supported. We offer competitive benefits, ongoing training, and opportunities for growth in a customer-focused environment. If you are passionate, dedicated, and ready to make a difference, we invite you to join our team. At Tim Kyle, a fulfilling career and a strong sense of community come together to shape the next chapter of your professional journey. We're hiring a Service Dispatcher! Pay: $30/hr Are you an organized, self-motivated, customer-oriented professional who thrives in a fast-paced environment? If you're looking for a rewarding career with opportunity to grow, this is the opportunity for you! You also enjoy excellent benefits, including: Insurance Options PTO + (9) Paid Holidays Family-Owned & Operated Work-Life Balance Weekly Breakfast Meetings Fun Team Events Ongoing Support & Development ABOUT THIS JOB As a service dispatcher, you are responsible for coordinating daily schedules for electrical and HVAC technicians, optimizing routes, ensuring timely service, and providing excellent customer service through phone support. Dispatching & Scheduling Assign service calls to electricians and HVAC technicians based on skills, location, and workload. Monitor job progress in real time, adjusting schedules for emergencies or delays. Optimize routes to reduce travel time and maximize billable hours. Communicate schedule changes to technicians promptly. Customer Service & Phone Support Answer incoming calls as needed, providing courteous and professional service. Schedule appointments, gather job details, and confirm customer information. Handle customer inquiries, concerns, and follow-up calls. Enter customer data and job notes accurately into the CRM system. Administrative Duties Track technician availability Ensure work orders are complete and properly documented. Assist in preparing daily and weekly technician performance reports. Coordinate with warehouse or purchasing for parts and materials as needed Skills & Qualifications Strong multitasking and organizational skills. Excellent verbal communication and active listening. Proficiency with CSM system Knowledge of basic electrical and HVAC terminology. Ability to handle high call volume while maintaining accuracy Performance Metrics Average dispatch-to-arrival time. Technician productivity and utilization rate. Customer satisfaction scores (post-service surveys). First-call resolution rate for phone inquiries. Qualifications High School Diploma/GED is required, some college preferred. Experience working with a skilled trades and/or home services related company preferred but not required. Excellent organizational skills, self-starter and reliable. High level of accuracy and attention to detail. Exceptional verbal and written communication skills. Courteous, professional manner, and strong customer service skills. Strong computer literacy and typing skills. Excellent multitasking and follow-up skills. Able to work both independently and as part of a team. Powered by JazzHR 8Lo1vR95FY