Retail Sales Associate
Customer service associate job in Saint George, UT
We Don't Follow Trends, We Create Them.
Make some serious Cash!
Incentive Potential
$28,100 - $127,500
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homesworldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley:
As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you're the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley's products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.
What You'll Do
Thrives in an environment that rewards for delivering world-class service and delighting our guests.
Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions
Address customer concerns independently whenever possible
Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists
Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks
Meet and exceed sales goals, align to KPI's and performance standards
Complete any additional tasks as assigned by management
What You Bring
Legally authorized to work in the US.
At least 18 years old
Ability to lift, tug, and pull 25 IBS with or without accommodation.
High school diploma or equivalent, preferred
1 year customer service and/or sales experience, preferred
Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to
Conveys information in a way that inspires action
Gets excited by developing and sharing fresh ideas
Ability to work flexible hours, including weekends and holidays
Communicates information in a motivating manner that prompts action
Flourishes in an environment that values exceptional service and customer satisfaction
Maintain reliable attendance
What's In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
Health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off & Holidays
Paid Birthday
Weekly Pay
Learn more about who we are and the causes we support here
Apply now and find your home at Ashley!
CUSTOMER SVC/DEPT LEADER
Customer service associate job in Saint George, UT
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Ability to handle stressful situations
Retail or Customer Service experience
Promote trust and respect among associates.
Communicate company, department, and job specific information to associates.
Collaborate with associates and promote teamwork to help achieve company/store goals.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
Monitor and control supply expenses for the department.
Manage cash control, sales and cash items and records for the store.
Manage the scheduling of Front-end associates to provide adequate department coverage.
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
Develop and implement a department business plan to achieve desired results.
Create and execute sales promotions in partnership with store management.
Implement the period promotional plan for the department.
Stay current with present, future, seasonal and special ads.
Monitor and control expenses for the department.
Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
Plan, organize and supervise the inventory process.
Train department associates on inventory/stocking and Computer Assisted Ordering.
Adhere to all food safety regulations and guidelines.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Oversee and manage the efficient operations of all functions and activities of the Front-end.
Adhere to all local, state and federal laws, and company guidelines.
Assists management in the supervision and coaching of front end associates in the performance of their duties.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
PT Customer Lead
Customer service associate job in Saint George, UT
At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.
PT Customer Lead
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
Customer Service - Order Fulfillment
Customer service associate job in Saint George, UT
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
Customer Service Representative
Respond promptly and professionally to customer emails and phone calls regarding orders.
Process customer orders accurately and maintain electronic documentation and files.
Address and resolve customer issues, including product inquiries, shipment questions, and order discrepancies.
Assist customers with tracing or locating missing shipments.
Demonstrate professionalism and maintain a high level of customer service.
Uphold company values and contributes to a positive, team-oriented environment.
Complete required administrative tasks, including preparing reports and written correspondence.
Perform all system-related transactions and ensure all related paperwork is complete and accurate.
Preferred Qualifications
Two or more years of experience as a Customer Service Representative.
Strong attention to detail, problem-solving ability, and basic math skills.
Excellent written and verbal communication skills across all levels of an organization.
Experience working directly with customers in a service-focused environment.
Strong computer proficiency, especially with ERP systems and Microsoft Office products.
Proven ability to work effectively as part of a team.
Experience working with 3PL partners and trucking/shipping providers.
WORK ENVIRONMENT
The work environment is split between an office and warehouse setting, with some outdoor exposure during the workday. While performing the duties of this job, the employee is required to frequently move around the warehouse and may be exposed to various temperatures during the day. The noise level in this work environment may range from moderate to loud. This position works in proximity to operating equipment such as forklifts, trucks and lifts and may require the use of box cutters, scanners, hand carts, computer systems.
ABOUT MOZAIK:
Mozaik provides innovative, high-quality surface solutions to customers across the region. Our values focus on exceptional service, accuracy, teamwork, and continuous improvement. We offer competitive compensation, benefits, and opportunities for growth.
Pool Retail Associate
Customer service associate job in Saint George, UT
Responsive recruiter Benefits:
Free uniforms
Opportunity for advancement
Training & development
Dive into a career with Poolwerx!
Apply now to be a Poolwerx Pool Retail Associate.
! No experience is required.
You'll develop skills and a resume that can turbocharge your career - here with us or wherever your journey takes you.
You'll play a vital role in creating a positive experience for our clients who visit the store. You will learn the science behind water testing and providing chemical recommendations to ensure the proper balance for a safe and sparkling pool and spa. You will also gain hands-on experience repairing a variety of pool cleaners. Being a Pool Retail Associate at Poolwerx is more than just a job. It is a fun and rewarding place to work where no two days are the same. Typical hours will be between 30-35 in the winter with opportunity to jump to 40 when spring hits and our busy season kicks off.
Why you will love being part of the Poolwerx Team:
Pool Retail Associate Benefits/Perks:
Paid training on the Latest Technology and Products
Become part of a global system - be global, act local
Join a winning team where culture matters
Uniforms are provided
Daytime shifts with flexible hours
Opportunity for advancement
Competitive starting wage
More than just a JobAs a Pool Retail Associate:
You'll help create backyard memories for local families by delivering excellence in customer service to our clients.
You'll have the chance to unleash your creative skills while assisting in conveying our clients' experiences on social media.
You'll also think on your feet to resolve any challenges you may encounter and build strong relationships with our community
Retail Associate Responsibilities
Provide a reliable, exceptional, and professional customer experience and follow up with every customer every time.
Conduct water tests and offer appropriate pool solutions.
Ensure the store is organized and well-stocked.
Communicate effectively with customers to address concerns or offer repair recommendations.
Adhere to the directives provided by the Store Manager and implement current campaigns within the store.
What You'll Need
Ability to work various hours, including weekends and some holidays
Previous retail experience is preferred
Excellent verbal and written communication skills.
Excellent active listening skills
Facebook and social media experience
Ability to lift or carry up to 50lbs
Why Poolwerx?
More than ‘just' pools: We are all about the pools and spas, obviously. But it's so much more than that.
It's also the problems you'll get to solve and the improvements you'll make, day in and day out.
It's the science in our work and the excellence in our approach.
Most importantly, it's the local communities you'll serve that will make memories that will last a lifetime.
More than ‘just' a job: We know the value of a good, stable job, and we offer that and more.
You'll also get interesting work and learn from the best in the business.
You'll develop skills and a resume that can turbocharge your career - here with us or wherever your journey takes you.
And you'll love the satisfaction that comes with a job well done - for the kids' birthday party rescued… creating a wellness retreat at home… for every memory made.
More than ‘just' a company: We're proud of our growth and all we've achieved. But we're more than a great company and brand - we're also a great team.
We're leading our industry and achieving so much every day. You'll love how it feels to win here.
We're never smug or complacent. Come help us battle for better and stay ahead of the pack.
What we do isn't easy. We take our work seriously, but not ourselves.Every day, our proud, hard-working people grow their skills and careers while building businesses across the globe.
Apply today and dive into the best of both worlds!
Compensation: $14.00 - $18.00 per hour
Founded in 1992, Poolwerx is one of the world's largest pool supply, service, and repair providers. Our United States operations are headquartered in our 10,000 square foot, state-of-the-art training facility and support center in Dallas, TX. We currently operate over 30 retail stores and over 190 service vans across eight states in the U.S.
Our clients don't just value clear water, they value clean, healthy water. We pride ourselves on our expertise and always strive to give our clients the best and safest swimming conditions.
Working with us boils down to embracing our values. At Poolwerx, our values are in our DNA. They are implanted in every fiber of our brand and our employees. They're the behaviors we see as most important when we interact with our Franchise Partners, suppliers, and clients. This is what we stand for and what we want to be known for.
If you align with these values, we want you on our team. We're always hiring, and we think Poolwerx is an awesome place to work. If you'd like to become part of our extended family, we'd love to hear from you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Poolwerx Corporate.
Auto-ApplyPool Retail Associate
Customer service associate job in Saint George, UT
Benefits: * Free uniforms * Opportunity for advancement * Training & development Dive into a career with Poolwerx! Apply now to be a Poolwerx Pool Retail Associate. ! No experience is required. You'll develop skills and a resume that can turbocharge your career - here with us or wherever your journey takes you.
You'll play a vital role in creating a positive experience for our clients who visit the store. You will learn the science behind water testing and providing chemical recommendations to ensure the proper balance for a safe and sparkling pool and spa. You will also gain hands-on experience repairing a variety of pool cleaners. Being a Pool Retail Associate at Poolwerx is more than just a job. It is a fun and rewarding place to work where no two days are the same. Typical hours will be between 30-35 in the winter with opportunity to jump to 40 when spring hits and our busy season kicks off.
Why you will love being part of the Poolwerx Team:
Pool Retail Associate Benefits/Perks:
* Paid training on the Latest Technology and Products
* Become part of a global system - be global, act local
* Join a winning team where culture matters
* Uniforms are provided
* Daytime shifts with flexible hours
* Opportunity for advancement
* Competitive starting wage
More than just a Job
As a Pool Retail Associate:
* You'll help create backyard memories for local families by delivering excellence in customer service to our clients.
* You'll have the chance to unleash your creative skills while assisting in conveying our clients' experiences on social media.
* You'll also think on your feet to resolve any challenges you may encounter and build strong relationships with our community
Retail Associate Responsibilities
* Provide a reliable, exceptional, and professional customer experience and follow up with every customer every time.
* Conduct water tests and offer appropriate pool solutions.
* Ensure the store is organized and well-stocked.
* Communicate effectively with customers to address concerns or offer repair recommendations.
* Adhere to the directives provided by the Store Manager and implement current campaigns within the store.
What You'll Need
* Ability to work various hours, including weekends and some holidays
* Previous retail experience is preferred
* Excellent verbal and written communication skills.
* Excellent active listening skills
* Facebook and social media experience
* Ability to lift or carry up to 50lbs
Why Poolwerx?
More than 'just' pools: We are all about the pools and spas, obviously. But it's so much more than that.
* It's also the problems you'll get to solve and the improvements you'll make, day in and day out.
* It's the science in our work and the excellence in our approach.
* Most importantly, it's the local communities you'll serve that will make memories that will last a lifetime.
More than 'just' a job: We know the value of a good, stable job, and we offer that and more.
* You'll also get interesting work and learn from the best in the business.
* You'll develop skills and a resume that can turbocharge your career - here with us or wherever your journey takes you.
* And you'll love the satisfaction that comes with a job well done - for the kids' birthday party rescued… creating a wellness retreat at home… for every memory made.
More than 'just' a company: We're proud of our growth and all we've achieved. But we're more than a great company and brand - we're also a great team.
* We're leading our industry and achieving so much every day. You'll love how it feels to win here.
* We're never smug or complacent. Come help us battle for better and stay ahead of the pack.
What we do isn't easy. We take our work seriously, but not ourselves.
Every day, our proud, hard-working people grow their skills and careers while building businesses across the globe.
Apply today and dive into the best of both worlds!
Customer Sales Representative
Customer service associate job in Saint George, UT
Job Description
As a Customer Sales Representative, your primary responsibility is to ensure fabulous customer service at our gas island. You will promote and attempt to sell our various services, promotions, and discounts to customers while assisting them with fueling their vehicles.
Primary Responsibilities:
- Greet customers with a warm and welcoming attitude, ensuring a fabulous experience.
-Proactively promote and attempt to sell car washes, detail services, and other promotional items.
-Encourage customers to download our app and enroll in our loyalty program.
- Assist customers with fueling their vehicles.
- Process customer transactions for purchases in-store, including collecting payments, dispensing change, and issuing receipts.
- Maintain cleanliness of the fuel island
-Miscellaneous duties as assigned
Benefits:
- Fabulous advancement opportunities.
- Enjoy a casual and fun workplace atmosphere.
- Receive free employee car washes every pay period.
- Access employee discounts on in-store products.
- 401K, health, and dental benefits based on eligibility.
- Earn paid time off based on eligibility.
Job Requirements:
- Ability to stand, walk, stoop, kneel, and crouch as needed during shifts.
- Capable of lifting and moving up to 10 pounds regularly, with occasional heavier lifting.
- Willingness to work outdoors in various weather conditions.
Account Services Specialist
Customer service associate job in Saint George, UT
Welcome to Yessio LLC! We are an energetic business solutions company located in Sandy and St. George, UT, with remote flexibility in Price, Logan, Cedar City, St. George, Provo, Salt Lake City, and other areas throughout Utah. We're seeking an enthusiastic individual to join our team as a full- or part-time Account Services Specialist. If you're passionate about helping others and eager to grow in a vibrant company, keep reading about what we offer this customer service role!
EXCELLENT BENEFITS
Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days
Paid time off
Paid holidays
Health and dental benefits
Monthly employee recognition lunches
Company barbeques
Remote flexibility
Monthly team motivation contests
Weekly coaching sessions and paid training
Spacious work area and desks
Our main office is across the street from the Center Street Trax station
INTRIGUED?
Apply now and be part of a family-owned business that values and celebrates its employees!
YOUR NEW ROLE AS OUR ACCOUNT SERVICES SPECIALIST
We offer our full- or part-time Account Services Specialists a flexible Monday through Friday schedule between 7:00 a.m. and 6:00 p.m., with rotating Saturdays from 8:00 a.m. to 2:00 p.m.
Your day starts with a series of inbound and outbound calls that keep you engaged as you tackle diverse customer inquiries via phone and email. Each interaction is an opportunity to shine, whether you're verifying account information, building rapport, or educating customers on their options. Your keen attention to detail ensures accuracy as you verify banking and employment details, process payments, and set up new accounts. With each interaction, you deliver top-notch customer service and achieve quality results, making a tangible impact on our customers and driving our company's success.
REQUIREMENTS
High school diploma or equivalency
Fluent in the English language and ability to effectively communicate
Possesses a cheerful attitude
Good attendance and punctuality
Ability to use basic mathematical skills and is computer savvy
ABOUT OUR FAMILY AT YESSIO LLC
Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams. Our clients rely on the excellent service that we provide. We care deeply for our employees and treat them like family. We value high-performing employees and offer incentives and bonuses for great work. We also offer great benefits, ongoing paid training, and a positive work culture.
If you think this full- or part-time customer service job with remote flexibility is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you!
Service Center Rep I
Customer service associate job in Saint George, UT
Identify and resolve the member needs while providing outstanding member service over the phone. This position requires cross selling credit union products and services that fit the member's needs.
1. Assumes responsibility for the effective and professional performance of member service functions.
a. Actively and enthusiastically cross sells credit union products and services.
b. Performs account maintenance and account changes as needed.
c. Processes a variety of electronic funds transfers such as ACH, Wires, and Card Payments.
d. Presents and explains Credit Union services and products to members and assists in meeting their financial needs.
e. Provides necessary tools for account use such as check orders, debit cards, credit cards, and access to online banking.
f. Answers questions and solves problems for members by listening to concerns, collecting data, securing answers and reporting results to the inquiring party.
g. Completes the account opening process as well as the account closure process.
h. Identifies and resolves the member's needs while providing outstanding member service over the phone.
i. Prevents fraud through proper member verification.
j. Provides account services to members by receiving deposits and loan payments, issuing withdrawals, performing monetary transfers, and selling cashier's checks.
k. Performs card maintenance and research through the Visa system.
l. Processes member disputes.
m. Stays current and complies with all UCCU policies/procedures including security protocol by participating in the employee certification program.
2. Assumes responsibility for establishing and maintaining effective, professional business relations with members.
a. Resolves member requests and questions promptly and courteously.
b. Keeps members informed of Credit Union products and services.
c. Maintains and projects the Credit Union's professional reputation.
3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and management.
a. Completes required paperwork and records accurately and promptly.
d. Attends meetings and trainings as required.
4. Assumes responsibility for related duties as required or assigned.
a. Actively and professionally cross sells Credit Union products and services.
b. Ensures that work area is clean, secure, and well maintained.
c. Exudes caring and professional attitude in all interactions with members, prospective members and coworkers.
PERFORMANCE MEASUREMENTS
1. Member services functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
2. Good business relations exist with members. Member problems or questions are courteously and promptly resolved.
3. Good working relationships and coordination exist with area personnel and Management. Appropriate assistance is provided to area staff as needed.
4. Required reports and documentation are accurate, complete, and timely.
5. The Credit Union's professional reputation is maintained and conveyed.
6. Works a regular and predictable schedule.
QUALIFICATIONS
EDUCATION/CERTIFICATION: High school graduate or equivalent.
REQUIRED KNOWLEDGE: Thorough knowledge of teller functions and credit union products, services, and policies.
Understanding of member bookkeeping procedures.
EXPERIENCE REQUIRED: Previous related experience is helpful.
SKILLS/ABILITIES: Excellent communication and public relations skills.
Professional appearance, dress, and attitude.
Ability to operate related computer applications and business equipment including 10-key and telephone.
Solid math and bookkeeping abilities.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.
FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers.
AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
WORKING CONDITIONS
NONE: No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
MATHEMATICS ABILITY: Ability to perform very simple algebra.
LANGUAGE ABILITY: Ability to read a variety of books, magazines, instruction manuals, atlases, and
encyclopedias.
Ability to prepare memos, reports, and essays using proper punctuation, spelling and
grammar.
Ability to communicate distinctly with appropriate pauses emphasis; correct punctuation (or
sign equivalent), and variation in word order; using present, perfect, and future tenses.
INTENT AND FUNCTION OF S
s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed s are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
Customer Service Representative - St. George, UT
Customer service associate job in Saint George, UT
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Rep (07543) - 410 W State St
Customer service associate job in Hurricane, UT
Customer Service Representative
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Always maintain a professional appearance in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
Qualifications
Must be 16 years or older. No experience necessary.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Retail Associate
Customer service associate job in Cedar City, UT
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Auto-ApplyAccount Services Specialist
Customer service associate job in Santa Clara, UT
Job Description
Welcome to Yessio LLC! We are an energetic business solutions company located in Sandy and St. George, UT, with remote flexibility in Price, Logan, Cedar City, St. George, Provo, Salt Lake City, and other areas throughout Utah. We're seeking an enthusiastic individual to join our team as a full- or part-time Account Services Specialist. If you're passionate about helping others and eager to grow in a vibrant company, keep reading about what we offer this customer service role!
EXCELLENT BENEFITS
Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days
Paid time off
Paid holidays
Health and dental benefits
Monthly employee recognition lunches
Company barbeques
Remote flexibility
Monthly team motivation contests
Weekly coaching sessions and paid training
Spacious work area and desks
Our main office is across the street from the Center Street Trax station
INTRIGUED?
Apply now and be part of a family-owned business that values and celebrates its employees!
YOUR NEW ROLE AS OUR ACCOUNT SERVICES SPECIALIST
We offer our full- or part-time Account Services Specialists a flexible Monday through Friday schedule between 7:00 a.m. and 6:00 p.m., with rotating Saturdays from 8:00 a.m. to 2:00 p.m.
Your day starts with a series of inbound and outbound calls that keep you engaged as you tackle diverse customer inquiries via phone and email. Each interaction is an opportunity to shine, whether you're verifying account information, building rapport, or educating customers on their options. Your keen attention to detail ensures accuracy as you verify banking and employment details, process payments, and set up new accounts. With each interaction, you deliver top-notch customer service and achieve quality results, making a tangible impact on our customers and driving our company's success.
REQUIREMENTS
High school diploma or equivalency
Fluent in the English language and ability to effectively communicate
Possesses a cheerful attitude
Good attendance and punctuality
Ability to use basic mathematical skills and is computer savvy
ABOUT OUR FAMILY AT YESSIO LLC
Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams. Our clients rely on the excellent service that we provide. We care deeply for our employees and treat them like family. We value high-performing employees and offer incentives and bonuses for great work. We also offer great benefits, ongoing paid training, and a positive work culture.
If you think this full- or part-time customer service job with remote flexibility is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you!
Customer Service Representative
Customer service associate job in Hildale, UT
Job Title: Customer Service Representative
Job Type: Full Time
Company: Village Capital & Investment LLC
Introduction:
Village Capital is a well-established mortgage company committed to delivering a quick, efficient, and quality mortgage loan process to our customers and business partners. We are a nationwide mortgage lender specializing in FHA, VA, USDA Loans. We are a lender/servicer, who works with loan originators, brokers, and correspondents to offer our customers great rates and good terms.
Key Responsibilities:
Receiving inbound calls from current and potential clients
Place outbound calls to follow up with clients on a resolution to their issue
Assisting with their basic mortgage needs to achieve one call resolution
Engage in a meaningful conversation in order to build rapport and assist the client with all aspects of their mortgage.
Partner with internal and external departments to resolve client issues
Basic Qualifications:
High school or equivalent (Preferred)
Computer skills: 1 year (Preferred)
Customer Service Experience
Excellent Phone Etiquette
Keeping composure during stressful predicaments
Possess a strong work-ethic
Must be attentive to detail
Must be computer proficient (Excel, Word, Gmail, Google, etc.)
Always seeking to improve
Commitment to confidentiality
Essential organizational skills
Exceptional verbal and written communication
Benefits:
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
In Summary:
If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!
Retail Sales Associate
Customer service associate job in Washington, UT
We Don't Follow Trends, We Create Them.
Make some serious Cash!
Incentive Potential
$28,100 - $127,500
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homesworldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley:
As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you're the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley's products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.
What You'll Do
Thrives in an environment that rewards for delivering world-class service and delighting our guests.
Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions
Address customer concerns independently whenever possible
Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists
Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks
Meet and exceed sales goals, align to KPI's and performance standards
Complete any additional tasks as assigned by management
What You Bring
Legally authorized to work in the US.
At least 18 years old
Ability to lift, tug, and pull 25 IBS with or without accommodation.
High school diploma or equivalent, preferred
1 year customer service and/or sales experience, preferred
Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to
Conveys information in a way that inspires action
Gets excited by developing and sharing fresh ideas
Ability to work flexible hours, including weekends and holidays
Communicates information in a motivating manner that prompts action
Flourishes in an environment that values exceptional service and customer satisfaction
Maintain reliable attendance
What's In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
Health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off & Holidays
Paid Birthday
Weekly Pay
Learn more about who we are and the causes we support here
Apply now and find your home at Ashley!
CUSTOMER SERVICE/SERVICE BOOTH CLERK
Customer service associate job in Saint George, UT
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
Must be 18 or older
Ability to handle stressful situations
Effective written and oral communication skills
Knowledge of basic math (e.g., counting, addition, and subtraction)
Desired
Retail grocery
Cashier
Customer service experience
Second language: speaking, reading and/or writing
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the departments and respond to questions and make suggestions about products.
Report pricing and scanning discrepancies to the appropriate manager.
Process customer transactions quickly, accurately, and efficiently.
Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures.
Communicate new and on-going special programs and promotions to customers.
Handle funds, coupons, tenders, etc. according to company policy.
Maintain an awareness of inventory/stocking conditions to capture ordering system integrity (including Computer Assisted Ordering).
Label, stock and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Stay current with present, future, seasonal and special ads.
Follow established policies and procedures for post office, money orders, licenses, utility payments, gift cards, gift certificates, lottery tickets, money transfers, data tix, Smith tix, bus passes, store mail, ski passes, Western Union, hunting licenses and keys.
Observe scheduled shift operating hours.
Answer all store telephone calls promptly and professionally according to department training.
Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, and associate/customer engagement rules are being followed.
Adhere to all food safety regulations and guidelines on product returns.
Reinforce safety programs by complying with safety procedures; identify unsafe conditions and notify store management.
Notify management of customer or employee accidents.
Report all safety risks/issues and illegal activity, including robbery, theft or fraud.
Comply with all state, county and local weights and measures laws and labeling requirements.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Pool Retail Associate
Customer service associate job in Saint George, UT
Job DescriptionBenefits:
Free uniforms
Opportunity for advancement
Training & development
Dive into a career with Poolwerx!
Apply now to be a Poolwerx Pool Retail Associate.
! No experience is required.
Youll develop skills and a resume that can turbocharge your career here with us or wherever your journey takes you.
You'll play a vital role in creating a positive experience for our clients who visit the store. You will learn the science behind water testing and providing chemical recommendations to ensure the proper balance for a safe and sparkling pool and spa. You will also gain hands-on experience repairing a variety of pool cleaners. Being a Pool Retail Associate at Poolwerx is more than just a job. It is a fun and rewarding place to work where no two days are the same. Typical hours will be between 30-35 in the winter with opportunity to jump to 40 when spring hits and our busy season kicks off.
Why you will love being part of the Poolwerx Team:
Pool Retail Associate Benefits/Perks:
Paid training on the Latest Technology and Products
Become part of a global system - be global, act local
Join a winning team where culture matters
Uniforms are provided
Daytime shifts with flexible hours
Opportunity for advancement
Competitive starting wage
More than just a Job
As a Pool Retail Associate:
Youll help create backyard memories for local families by delivering excellence in customer service to our clients.
You'll have the chance to unleash your creative skills while assisting in conveying our clients' experiences on social media.
Youll also think on your feet to resolve any challenges you may encounter and build strong relationships with our community
Retail Associate Responsibilities
Provide a reliable, exceptional, and professional customer experience and follow up with every customer every time.
Conduct water tests and offer appropriate pool solutions.
Ensure the store is organized and well-stocked.
Communicate effectively with customers to address concerns or offer repair recommendations.
Adhere to the directives provided by the Store Manager and implement current campaigns within the store.
What Youll Need
Ability to work various hours, including weekends and some holidays
Previous retail experience is preferred
Excellent verbal and written communication skills.
Excellent active listening skills
Facebook and social media experience
Ability to lift or carry up to 50lbs
Why Poolwerx?
More than just pools: We are all about the pools and spas, obviously. But its so much more than that.
Its also the problems youll get to solve and the improvements youll make, day in and day out.
Its the science in our work and the excellence in our approach.
Most importantly, its the local communities youll serve that will make memories that will last a lifetime.
More than just a job: We know the value of a good, stable job, and we offer that and more.
Youll also get interesting work and learn from the best in the business.
Youll develop skills and a resume that can turbocharge your career here with us or wherever your journey takes you.
And youll love the satisfaction that comes with a job well done for the kids birthday party rescued creating a wellness retreat at home for every memory made.
More than just a company: Were proud of our growth and all weve achieved. But were more than a great company and brand - were also a great team.
Were leading our industry and achieving so much every day. Youll love how it feels to win here.
Were never smug or complacent. Come help us battle for better and stay ahead of the pack.
What we do isnt easy. We take our work seriously, but not ourselves.
Every day, our proud, hard-working people grow their skills and careers while building businesses across the globe.
Apply today and dive into the best of both worlds!
Customer Service Rep (07535) - 2311 Santa Clara Dr.
Customer service associate job in Santa Clara, UT
Customer Service Representative
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Always maintain a professional appearance in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
Qualifications
Must be 16 years or older. No experience necessary.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Service Center Rep I
Customer service associate job in Cedar City, UT
Identify and resolve the member needs while providing outstanding member service over the phone. This position requires cross selling credit union products and services that fit the member's needs.
1. Assumes responsibility for the effective and professional performance of member service functions.
a. Actively and enthusiastically cross sells credit union products and services.
b. Performs account maintenance and account changes as needed.
c. Processes a variety of electronic funds transfers such as ACH, Wires, and Card Payments.
d. Presents and explains Credit Union services and products to members and assists in meeting their financial needs.
e. Provides necessary tools for account use such as check orders, debit cards, credit cards, and access to online banking.
f. Answers questions and solves problems for members by listening to concerns, collecting data, securing answers and reporting results to the inquiring party.
g. Completes the account opening process as well as the account closure process.
h. Identifies and resolves the member's needs while providing outstanding member service over the phone.
i. Prevents fraud through proper member verification.
j. Provides account services to members by receiving deposits and loan payments, issuing withdrawals, performing monetary transfers, and selling cashier's checks.
k. Performs card maintenance and research through the Visa system.
l. Processes member disputes.
m. Stays current and complies with all UCCU policies/procedures including security protocol by participating in the employee certification program.
2. Assumes responsibility for establishing and maintaining effective, professional business relations with members.
a. Resolves member requests and questions promptly and courteously.
b. Keeps members informed of Credit Union products and services.
c. Maintains and projects the Credit Union's professional reputation.
3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and management.
a. Completes required paperwork and records accurately and promptly.
d. Attends meetings and trainings as required.
4. Assumes responsibility for related duties as required or assigned.
a. Actively and professionally cross sells Credit Union products and services.
b. Ensures that work area is clean, secure, and well maintained.
c. Exudes caring and professional attitude in all interactions with members, prospective members and coworkers.
PERFORMANCE MEASUREMENTS
1. Member services functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
2. Good business relations exist with members. Member problems or questions are courteously and promptly resolved.
3. Good working relationships and coordination exist with area personnel and Management. Appropriate assistance is provided to area staff as needed.
4. Required reports and documentation are accurate, complete, and timely.
5. The Credit Union's professional reputation is maintained and conveyed.
6. Works a regular and predictable schedule.
QUALIFICATIONS
EDUCATION/CERTIFICATION: High school graduate or equivalent.
REQUIRED KNOWLEDGE: Thorough knowledge of teller functions and credit union products, services, and policies.
Understanding of member bookkeeping procedures.
EXPERIENCE REQUIRED: Previous related experience is helpful.
SKILLS/ABILITIES: Excellent communication and public relations skills.
Professional appearance, dress, and attitude.
Ability to operate related computer applications and business equipment including 10-key and telephone.
Solid math and bookkeeping abilities.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.
FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers.
AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
WORKING CONDITIONS
NONE: No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
MATHEMATICS ABILITY: Ability to perform very simple algebra.
LANGUAGE ABILITY: Ability to read a variety of books, magazines, instruction manuals, atlases, and
encyclopedias.
Ability to prepare memos, reports, and essays using proper punctuation, spelling and
grammar.
Ability to communicate distinctly with appropriate pauses emphasis; correct punctuation (or
sign equivalent), and variation in word order; using present, perfect, and future tenses.
INTENT AND FUNCTION OF S
s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed s are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
Retail Sales Associate
Customer service associate job in Littlefield, AZ
We Don't Follow Trends, We Create Them.
Make some serious Cash!
Incentive Potential
$28,100 - $127,500
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homesworldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley:
As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you're the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley's products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.
What You'll Do
Thrives in an environment that rewards for delivering world-class service and delighting our guests.
Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions
Address customer concerns independently whenever possible
Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists
Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks
Meet and exceed sales goals, align to KPI's and performance standards
Complete any additional tasks as assigned by management
What You Bring
Legally authorized to work in the US.
At least 18 years old
Ability to lift, tug, and pull 25 IBS with or without accommodation.
High school diploma or equivalent, preferred
1 year customer service and/or sales experience, preferred
Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to
Conveys information in a way that inspires action
Gets excited by developing and sharing fresh ideas
Ability to work flexible hours, including weekends and holidays
Communicates information in a motivating manner that prompts action
Flourishes in an environment that values exceptional service and customer satisfaction
Maintain reliable attendance
What's In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
Health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off & Holidays
Paid Birthday
Weekly Pay
Learn more about who we are and the causes we support here
Apply now and find your home at Ashley!