Call Center Rep - In Office
Customer service representative job in Mason City, IA
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Customer Service Coordinator - Owatonna, MN
Customer service representative job in Owatonna, MN
Who is Federated Insurance? At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own.
Federated's culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.
What Will You Do?
We are looking to add new teammates to join our growing Customer Service Coordinator team! As a Customer Service Coordinator you will work with a select group of sales representatives supporting and servicing Federated customers and prospects. By phone, you will answer questions, fulfill service requests, and identify, collect and research information to ensure a quality product is provided. We are looking for someone with exceptional customer service skills, polished and energetic phone skills, problem solving and prioritizing skills combined with a genuine desire to create an exceptional customer service experience for our clients. No prior insurance experience is necessary - we provide excellent training.
Additional Qualifications Needed:
* Two-year degree or equivalent experience
* Prefer a minimum of three years' customer service experience; prefer one year in a call center or inside sales environment
* Strong computer skills with proficiency in Office programs and an ability to work in multiple applications
* Ability to successfully complete the training program; including learning about Property & Casualty and Life/Disability insurance concepts and coverages
* Self-motivated with a high degree of personal responsibility. Juggles multiple competing priorities and tasks.
* Demonstrated problem-solving skills with attention to detail
You will go through a 10-week classroom training program that begins on Monday, January 26th, 2026. Training will take place in our Owatonna office. The hours during training are 7:30 am - 4:00 pm. Hours after training are 8:30am - 5:00 pm.
Customer Service Coordinator pay range is $25.20-$34.20. Starting salary will be $25.20.
What We Offer
We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You.
Employment Practices
All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.
If California Resident, please review Federated's enhanced Privacy Policy.
Auto-ApplyLicensed Insurance Customer Service
Customer service representative job in Rochester, MN
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty and Life and Health licenses are required.
We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Hourly pay (depending upon qualifications)
Individual bonus as well as team bonus opportunities
PTO/Vacation
Monthly contribution to a Roth IRA
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Auto/Fire/Life/Health insurance license required
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Customer Service Representative (Part-Time) - Afternoon Shift
Customer service representative job in Owatonna, MN
Business Unit: LTL **What you'll need to succeed as a Customer Service Representative at XPO** Minimum qualifications: + 2 years of customer service experience + Strong computer, typing and 10-key skills + Experience with Microsoft Office
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Transportation experience
+ Excellent verbal and written communication skills
**About the Customer Service Representative job**
Pay, benefits and more:
+ Expected pay range: $22.01to $25.29per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
+ Shift: Monday - Friday (1500 - 2000)
+ Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week
What you'll do on a typical day:
+ Bill shipments according to applicable tariffs and pricing agreements
+ Recognize and resolve documentation errors
+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
+ Process over, short, and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere (********************************************************************* .
HP Customer Sales Representative
Customer service representative job in Rochester, MN
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customer service experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Auto-ApplyCustomer Service Representative
Customer service representative job in Zumbrota, MN
Requirements
Preferred Education and Experience:
High school diploma or equivalent required. Some college coursework is preferred.
1+ year experience in a customer service role for a medium or large size corporation
Proficiency using Microsoft Office products including Excel, Outlook, and Word.
Experience with Great Plains a plus.
Experience with an ERP system
Experience with a CRM
Knowledge and Personal Attributes:
Strong organizational and communication skills, with a team-orientated philosophy, and problem-solving skills.
Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers.
Strong attention to detail as well as accurate data entry skills.
Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.
Ability to understand issues and make systematic and rational judgments based on relevant information.
Comfortable using the following tools continually: computer, 10 key, telephone, copier, and fax.
The ability to multitask is a must.
Resident Services Center Representative - Charter House
Customer service representative job in Rochester, MN
**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
**Benefits Highlights**
+ Medical: Multiple plan options.
+ Dental: Delta Dental or reimbursement account for flexible coverage.
+ Vision: Affordable plan with national network.
+ Pre-Tax Savings: HSA and FSAs for eligible expenses.
+ Retirement: Competitive retirement package to secure your future.
**Responsibilities**
Responsible for screening all visitors to Charter House and assist them in determining where they need to be as well as announce their arrival to the appropriate resident or staff contact. Denies access to unauthorized visitors and handles difficult situations arising from the denial including securing assistance if needed. Answers and directs all incoming telephone calls. Responsible for sorting all incoming mail, packages, and deliveries. Maintains inventory of wheelchairs & carts for residents and visitors. Provides information assistance to residents and visitors regarding Charter House, Mayo Clinic, and Rochester locations and services. Responds to all emergency situations (security, fire, weather, alarms, resident e-calls) by following established protocols. Performs administrative/clerical duties including but not limited to maintaining reference materials (telephone & resource lists), using pager system, printing/copying/mailing, and other support tasks for Charter House department programs and activities.
**Qualifications**
Requires a high school diploma or high school equivalent (GED).
Formal vocational training in a secretarial or computer training course is preferred.
+ Work experience in a clerical or secretarial position is preferred;
+ Must possess proficiency on technical office equipment, including a computer and/or word processor, printer, telephone switchboard system, copier/scanner, fax machine or any other job specific office technology;
+ Requires clerical aptitude and an understanding of office practices including filing techniques, handling mail, preparation of charts, minutes, spreadsheets, reports and/or other job specific documents;
+ Must possess strong customer service skills which include good written and oral communication skills which contribute to a cooperative and productive atmosphere;
+ Must be able to work independently as job requires the ability to multi-task, prioritize, problem-solve, and display good judgment;
+ Must maintain strict confidentiality of information and exhibit good human relations skills, including the ability to work collaboratively and professionally to build rapport with others at all levels of responsibility;
+ Must be adaptable/flexible in a changing work environment which requires working different shifts;
+ Must be willing to learn new things and continually upgrade skills.
**Exemption Status**
Nonexempt
**Compensation Detail**
Compensation range is $20.00 - $23.37 / hour based upon union contract
**Benefits Eligible**
Yes
**Schedule**
Part Time
**Hours/Pay Period**
40
**Schedule Details**
Monday-Sunday
11pm - 7am overnight shifts, but willing to work 3pm - 11pm
**Weekend Schedule**
Available weekends and holidays.
**International Assignment**
No
**Site Description**
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (*****************************************
**Equal Opportunity**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
**Recruiter**
Andrea Hansen
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Customer Service Representative - Rochester, MN
Customer service representative job in Rochester, MN
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Rep(01790) - 1112 N Federal Ave
Customer service representative job in Mason City, IA
ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Additional Job Details
Additional Information
PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Customer Specialist/Delivery
Customer service representative job in Rochester, MN
Full-time Description
Pay
$23-$25
Responsibilities
The Delivery Driver is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include:
Delivering customers' furniture including assembly and installation of the furniture when required.
Inspecting furniture for flaws or damage.
Resolving customer complaints should they arise.
The Delivery Driver will inspect and clean the company vehicle to keep it presentable and functioning.
Other duties as assigned
Benefits
HOM Furniture offers its full-time employees a competitive benefits package.
Paid Time Off- 20 Days in 1st year for full-time employees
Medical and/or Dental Coverage
401(k) Employee Contribution Plan
401(k) Employer Matching
Employee discount
Career advancement opportunities and training
Pay on Demand - options for receiving earned wages
Requirements
Education: Must be working towards or have a high school diploma or GED.
Licenses Required: Must have a driver's license and a clean driving record. Must be able to pass a D.O.T. Medical Physical.
Experience: 1-3 years related experience preferred.
Physical Demands: High physical demands can be required. The employee is regularly required to stand for sustained periods of time. The employee can be expected to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a part of a team. Occasionally, The employee will be required to ascend and descend ladders and stairs in a safe manner. May be required to work safely from heights when necessary. The employee must adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participate in the departmental stretching program, and maintain an overall safe working environment.
Other: Must be able to communicate effectively both verbally and in writing. Must be 21 or older.
*Reasonable accommodation will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
Resident Services Center Representative - Charter House
Customer service representative job in Rochester, MN
Responsible for screening all visitors to Charter House and assist them in determining where they need to be as well as announce their arrival to the appropriate resident or staff contact. Denies access to unauthorized visitors and handles difficult situations arising from the denial including securing assistance if needed. Answers and directs all incoming telephone calls. Responsible for sorting all incoming mail, packages, and deliveries. Maintains inventory of wheelchairs & carts for residents and visitors. Provides information assistance to residents and visitors regarding Charter House, Mayo Clinic, and Rochester locations and services. Responds to all emergency situations (security, fire, weather, alarms, resident e-calls) by following established protocols. Performs administrative/clerical duties including but not limited to maintaining reference materials (telephone & resource lists), using pager system, printing/copying/mailing, and other support tasks for Charter House department programs and activities.
Requires a high school diploma or high school equivalent (GED).
Formal vocational training in a secretarial or computer training course is preferred.
Work experience in a clerical or secretarial position is preferred;
Must possess proficiency on technical office equipment, including a computer and/or word processor, printer, telephone switchboard system, copier/scanner, fax machine or any other job specific office technology;
Requires clerical aptitude and an understanding of office practices including filing techniques, handling mail, preparation of charts, minutes, spreadsheets, reports and/or other job specific documents;
Must possess strong customer service skills which include good written and oral communication skills which contribute to a cooperative and productive atmosphere;
Must be able to work independently as job requires the ability to multi-task, prioritize, problem-solve, and display good judgment;
Must maintain strict confidentiality of information and exhibit good human relations skills, including the ability to work collaboratively and professionally to build rapport with others at all levels of responsibility;
Must be adaptable/flexible in a changing work environment which requires working different shifts;
Must be willing to learn new things and continually upgrade skills.
Auto-ApplyGuest Service Representative
Customer service representative job in Rochester, MN
MAYO CIVIC CENTER
Guest Services Representative
DEPARTMENT: Guest Services
REPORTS TO: Security & Guest Services Manager
FLSA STATUS: Part-Time, Non-Exempt
Salary Range: $13.50 - 16.50
Benefits: Paid Sick Leave
Summary
The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience. Responsibilities include greeting and directing guests to their desired locations, scanning tickets, escorting guests to their seats, and staffing the Guest Relations Desk. This role also involves upholding a positive public image for the Mayo Civic Center through professional interactions with employees, patrons, and vendors.
Essential Duties and Responsibilities (Essential functions may include, but are not limited to the functions listed below)
Greeting guests enthusiastically, provide event information, and assist with directions.
Enforce facility policies (e.g., no smoking, no outside food & beverage, restricted access, no re-entry) and proactively address guest questions, concerns, or complaints, escalating when needed.
Respond to emergencies, involving Security or Supervisors as appropriate.
Lock/unlock facility doors and regulate the flow of employees and guests to maintain safety.
Manage the flow of employees and visitors throughout the facility to maintain safety, while overseeing access to restricted gates and areas, recording entries and purposes as required.
Handle lost and found items, maintain records, and keep the work area clean.
Provide clear directions and information about venue facilities, event specifics, and nearby local businesses and attractions
Communicate verbally clearly and concisely in English.
Additional Requirements:
Must have the ability to work harmoniously in a team-setting exhibiting excellent customer service to fellow workers, guests, clients and the community.
Personal and professional initiative, enthusiasm, and dedication to excellence in wide-ranging services to the center's clients.
Basic computer skills (i.e.: Microsoft Word, Outlook, etc.).
Requires ability to work flexible hours, and potential to cover for other shifts in addition to normal working hours.
Working Conditions:
Ability to stand for long periods of time required
Must be able to climb stairs in restricted lighting
Ability to move quickly from one area to another in a safe manner
Flexible hours including weekends, holidays, and evenings
Work hours are casual labor, seasonal and non-guaranteed
Knowledge, Skills, and Abilities:
Strong communication and professional guest interaction skills.
Understanding of customer service principles and best practices.
Familiarity with fire safety, emergency evacuation procedures, and verbal de-escalation techniques.
Knowledge of two-way radio use and radio communication protocols.
Basic office procedures, computer use, and recordkeeping skills.
Ability to prepare clear, concise reports and maintain accurate records.
Exceptional customer service mindset and problem-solving abilities.
High school diploma or GED preferred.
Prior experience in a customer service role (minimum one year preferred).
Physical ability to stand, walk, and climb stairs for shifts lasting 4-6 hours.
Willingness to work in varying weather conditions.
Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Only candidates that apply through our online system will be considered. Recruiter: Lori Gittus ASM Global -- Mayo Civic Center 30 Civic Center Drive, SE, Rochester, MN 55904. Applicants that need reasonable accommodations to complete the application process may contact ************.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Auto-ApplyGuest Services Representative | Full Time | Hotel Indigo | Rochester, MN
Customer service representative job in Rochester, MN
Job Description
About Us:
Our hotel is proudly operated by OCI Hospitality.
The purpose of OCI Hospitality is to
Enrich the Lives of Others Through Hospitality
. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.
Welcome to Hotel Indigo Rochester! We are so glad you are considering us as your future workplace! At Hotel Indigo we have 178 rooms, a fitness center, business center, and an on-site restaurant. We are located within reach of the Mayo Clinic Medical Center, Zumbro river, the National Volleyball Center, Graham Arena, and Historic 3rd Street all from the comfort of South Rochester, Minnesota.
About the Role:
Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guests--asking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with. In this role, you may be asked to shuttle guests to/from the Duluth Airport or a local restaurant during a shift.
About You:
A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Possession of a valid driver's license and evidence of insurability. Your driving record that is acceptable per our current insurance carrier guidelines.
What You Gain:
You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.
If offered a position the candidate must complete a criminal background check. All employment offers are contingent based on the results of your criminal background check.
Inside Sales Representative
Customer service representative job in Owatonna, MN
Requirements
College degree in business administration, education, or related field from an accredited university/college, preferred; and/or relevant work experience
A lifestyle or educational background that is aligned with the company's mission statement “To help teachers and coaches show kids how to have fun and become healthier through physical activity”
NetSuite and/or CRM experience preferred but not required
Proficient with all Microsoft Office applications and a Windows Operating System
Why join our Team?
You'll get satisfaction knowing you're helping millions of kids around the world have fun and become more active and healthy. Plus, you'll get a competitive compensation and benefit package, including traditional and HSA Health Insurance options, Vision, 3 weeks of Paid Time Off accrued the first year, plus 8 company paid holidays; profit sharing, 401K, a Lifestyle Spending Account, tuition reimbursement, product discounts, an onsite fitness center and so much more!
Salary Range: Earn up to $65,600 based on salary plus incentives for achieving sales goals.
To apply:
1. A short, clear Cover Letter that explains WHY you are interested in this specific position and gives examples of your prior successes performing the responsibilities listed above.
2. Your Resume
Salary Description Up to $65,600 based on salary plus incentives
Inside Sales Representative
Customer service representative job in Rochester, MN
Job Details Rochester - RCH (12) - Rochester, MN Full Time $25.00 - $28.00 HourlyDescription
Inside Sales Representative
$25.00-28.00/hour
Are you looking for a company that will put its employees first and cares about creating long-term relationships with its customers and suppliers? Are you a driven sales professional who enjoys relationship building and client development, and wants to make a positive impact on people's lives? Look no further than J.H. Larson, a family-owned company celebrating their 94
th
anniversary this year!
J.H. Larson Company is an independent distributor of Electrical, Plumbing, HVAC and Datacom products with 8 locations in Minnesota, Wisconsin and South Dakota. We remain dedicated to our employees, customers and vendors, and are positioned to move into the future as a family owned and operated business.
We have a great opportunity to join our Inside Sales Team at our Rochester, MN branch. This is an on-site position that will provide quotes, sales and service, and will work with internal and external customers to ensure company goals are met and long-term positive customer relationships are cultivated.
What's In It For You?
Highly competitive benefits package
Medical
Dental
Vision
401k with employer match
Life insurance
Health Saving Account with employer match
Critical Illness & Accident Insurance
Employee assistance program
PTO and 9 paid holidays, as well as your birthday!
And more!
Responsibilities
Write orders for customers and cross-sell to promote additional products that align with customer needs.
Answer questions, research and problem solve customer orders and respond to digital orders via phone, email, text etc.
Oversee submittal, shipping, expediting, and billing processes on jobs.
Lead generation: Identify and qualify potential customers through cold calls, emails, or inbound inquiries and grow customer relations through site visits and other customer engagement events.
Participate in market planning and implementation of market strategies, sales meetings, vendor training and vendor representative engagement.
Partner with other departments to ensure seamless customer experiences.
Provide feedback to management on pricing, service, products, customer needs etc.
Support/Help with Coverage for Counter Sales.
Qualifications
Qualifications
Education
Highschool diploma or GED
Associate's degree in business or Tech School preferred
Experience and/or Training
2 years related sales experience (knowledge of electrical, plumbing, HVAC components is preferred, knowledge of electrical components is helpful)
Sales Skills. Ability to identify customer needs and recommend solutions
Math skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Aptitude for resolving customer inquiries or complaints quickly and efficiently
Strong oral and written communication skills. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one situations and to other employees of the organization
Organized, detail oriented, strong time management skills. Ability to effectively handle multiple tasks and collaborate within a multi-functional team
Strong analytical and decision-making skills
A team player - works together with others to accomplish common goals of company.
Consistent and tenacious
Self-motivated and self-starter
2 years in a customer service role preferred
Wholesale distribution experience preferred
Computer experience with different order management systems (Eclipse knowledge preferred)
Licenses/Certificates
Valid US Driver's license and/or reliable transportation
Why wait? Check out our website and apply today at: **************** under our “Careers” tab, and while you're there, contact us at *********************** to learn more about this opportunity and how you can be a part of a team who wants you to be successful!
We are an Affirmative Action and Equal Opportunity Employer.
Easy ApplyCustomer Service Representative
Customer service representative job in Rochester, MN
Job Description
Customer Service Representative - State Farm Agent Team Member (Must Obtain Insurance License) Job Type: Full-Time Compensation: Hourly Pay (Based on Experience) + Individual & Team Bonuses
Launch Your Insurance Career with Us! Are you a customer service professional looking for a meaningful career with growth potential? A successful State Farm Agent is seeking a motivated and personable individual to join their winning team as a Customer Service Representative. You don't need insurance experience-just a passion for helping others and a desire to grow in a professional setting.
As part of our team, you'll gain valuable experience, on-the-job training, and support to obtain your insurance licenses. We'll invest in you so you can build a lasting and rewarding career in the insurance industry.
What You'll Do:
Build strong customer relationships through friendly, professional communication.
Assist with insurance policy changes, billing questions, claims processing, and coverage explanations
Educate customers on insurance options through needs-based conversations
Deliver exceptional service in every interaction
Maintain accurate records and follow up with customers as needed
What You'll Get:
Competitive hourly pay (commensurate with experience)
Individual performance bonuses and team-based incentives
Paid time off / vacation
Monthly contributions to a Roth IRA
Career growth opportunities within our agency
Support and reimbursement for obtaining all required insurance licenses
A fun, fast-paced, and positive team environment What We're Looking For:
Strong communication skills (written and verbal)
Customer-focused with a desire to help people
Organized, detail-oriented, and dependable
Proactive problem-solver who thrives in a team setting
Eager to learn and grow in a professional environment
Ability to multitask and manage time effectively
Must be able to obtain Property & Casualty and Life & Health insurance licenses (we'll help you get there!)
No insurance experience? No problem. If you bring the right attitude and drive, we'll provide the training, support, and guidance you need to succeed.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees.
Apply Today to Start Your Journey!
If you're motivated to succeed and ready to build a career in insurance, we'd love to hear from you. Submit your resume now, and we'll follow up with next steps.
Customer Service Representative
Customer service representative job in Zumbrota, MN
Job DescriptionDescription:
The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment.
Essential Duties & Responsibilities:
Takes incoming calls and makes outbound calls to and from customers to address and resolve requests and concerns such as warranty questions, return good authorizations, call tags, etc.
Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others.
Examine records and related documents and correspondence to address questions or concerns effectively. Follow up with Customers to ensure satisfaction and resolution.
Communicate with other departments such as Shipping/Receiving, Accounting, and Purchasing as needed to address customer questions, requests, or complaints.
Exercises discretion and judgment and draws on a detailed understanding of the company's policies and practices in resolving customer issues.
Daily reconciliation through various portals confirming receipt, invoice, estimated shipping times, tracking, and related necessary data
Respond to work requests from department staff in a timely and accurate manner
Requirements:
Preferred Education and Experience:
High school diploma or equivalent required. Some college coursework is preferred.
1+ year experience in a customer service role for a medium or large size corporation
Proficiency using Microsoft Office products including Excel, Outlook, and Word.
Experience with Great Plains a plus.
Experience with an ERP system
Experience with a CRM
Knowledge and Personal Attributes:
Strong organizational and communication skills, with a team-orientated philosophy, and problem-solving skills.
Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers.
Strong attention to detail as well as accurate data entry skills.
Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.
Ability to understand issues and make systematic and rational judgments based on relevant information.
Comfortable using the following tools continually: computer, 10 key, telephone, copier, and fax.
The ability to multitask is a must.
Resident Services Center Representative - Charter House
Customer service representative job in Rochester, MN
Responsible for screening all visitors to Charter House and assist them in determining where they need to be as well as announce their arrival to the appropriate resident or staff contact. Denies access to unauthorized visitors and handles difficult situations arising from the denial including securing assistance if needed. Answers and directs all incoming telephone calls. Responsible for sorting all incoming mail, packages, and deliveries. Maintains inventory of wheelchairs & carts for residents and visitors. Provides information assistance to residents and visitors regarding Charter House, Mayo Clinic, and Rochester locations and services. Responds to all emergency situations (security, fire, weather, alarms, resident e-calls) by following established protocols. Performs administrative/clerical duties including but not limited to maintaining reference materials (telephone & resource lists), using pager system, printing/copying/mailing, and other support tasks for Charter House department programs and activities.
Requires a high school diploma or high school equivalent (GED).
Formal vocational training in a secretarial or computer training course is preferred.
Work experience in a clerical or secretarial position is preferred;
Must possess proficiency on technical office equipment, including a computer and/or word processor, printer, telephone switchboard system, copier/scanner, fax machine or any other job specific office technology;
Requires clerical aptitude and an understanding of office practices including filing techniques, handling mail, preparation of charts, minutes, spreadsheets, reports and/or other job specific documents;
Must possess strong customer service skills which include good written and oral communication skills which contribute to a cooperative and productive atmosphere;
Must be able to work independently as job requires the ability to multi-task, prioritize, problem-solve, and display good judgment;
Must maintain strict confidentiality of information and exhibit good human relations skills, including the ability to work collaboratively and professionally to build rapport with others at all levels of responsibility;
Must be adaptable/flexible in a changing work environment which requires working different shifts;
Must be willing to learn new things and continually upgrade skills.
Auto-ApplyGuest Services Representative | Full Time | Hotel Indigo | Rochester, MN
Customer service representative job in Rochester, MN
About Us:
Our hotel is proudly operated by OCI Hospitality.
The purpose of OCI Hospitality is to
Enrich the Lives of Others Through Hospitality
. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.
Welcome to Hotel Indigo Rochester! We are so glad you are considering us as your future workplace! At Hotel Indigo we have 178 rooms, a fitness center, business center, and an on-site restaurant. We are located within reach of the Mayo Clinic Medical Center, Zumbro river, the National Volleyball Center, Graham Arena, and Historic 3rd Street all from the comfort of South Rochester, Minnesota.
About the Role:
Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guests--asking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with. In this role, you may be asked to shuttle guests to/from the Duluth Airport or a local restaurant during a shift.
About You:
A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Possession of a valid driver's license and evidence of insurability. Your driving record that is acceptable per our current insurance carrier guidelines.
What You Gain:
You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.
If offered a position the candidate must complete a criminal background check. All employment offers are contingent based on the results of your criminal background check.
Inside Sales Representative
Customer service representative job in Owatonna, MN
Job DescriptionDescription:
Who we are:
Gopher Sport is an industry-leading inventor and seller of high-quality, innovative products used by teachers, coaches and kids for physical education, athletics, fitness and recreation.
Our mission is “To help teachers and coaches show kids how to have fun and be healthier through physical activity”. Started in 1947, we are committed to giving our customers innovative, high-quality products; fast, friendly, easy, right service; and an unconditional satisfaction guarantee.
Our Values:
We create delighted fans
We are dependable and trustworthy
We are passionate about quality and excellence
We move fast to innovate and improve
As an Inside Sales Representative, you will make sales happen! Our Inbound Sales Representatives are responsible for generating sales by effectively handling inbound and outbound order, quote, and product inquiries, and closing proposals. You will also make outbound prospecting calls to achieve revenue targets. Customers look to you for help finding the best products for their physical education, early childhood, fitness or school activity programs. You will ensure corporate and individual sales goals are achieved by becoming a product expert and guiding customers to the best product solutions for their unique needs. This position has incorporated a career progression for advancement.
What will you be doing?
Sales profit goals: Through successful execution of all sales plans and activities assigned
Repeatable sales process and project proposals: Through assigned processes defined by the sales operating system
Identify and progress opportunities: Document sales activities in CRM, and close sales to defined standards
Process, product, and in-market presentation training: Completion of assigned training
Quality Customer Interactions: Achieve sales quality and responsiveness standards
Operational Improvement: Complete assigned rocks, projects, and process optimization
Requirements:
College degree in business administration, education, or related field from an accredited university/college, preferred; and/or relevant work experience
A lifestyle or educational background that is aligned with the company's mission statement “To help teachers and coaches show kids how to have fun and become healthier through physical activity”
NetSuite and/or CRM experience preferred but not required
Proficient with all Microsoft Office applications and a Windows Operating System
Why join our Team?
You'll get satisfaction knowing you're helping millions of kids around the world have fun and become more active and healthy. Plus, you'll get a competitive compensation and benefit package, including traditional and HSA Health Insurance options, Vision, 3 weeks of Paid Time Off accrued the first year, plus 8 company paid holidays; profit sharing, 401K, a Lifestyle Spending Account, tuition reimbursement, product discounts, an onsite fitness center and so much more!
Salary Range: Earn up to $65,600 based on salary plus incentives for achieving sales goals.
To apply:
1. A short, clear Cover Letter that explains WHY you are interested in this specific position and gives examples of your prior successes performing the responsibilities listed above.
2. Your Resume