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Customer service representative jobs in Bastrop, LA - 133 jobs

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  • Customer Service Representative - Patient Registration

    R1 Revenue Cycle Management

    Customer service representative job in Bastrop, LA

    Shift Hours: Full time, Sunday -Tuesday 12pm-12am and Wednesday 12p-6p R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here's what you can expect working in Patient Registration (Customer Service): * Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. * Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time. * Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. * A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: * High School Diploma or GED * Excellent customer service experience For this US-based position, the base pay range is $16.00 - $22.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook
    $16-22.3 hourly Auto-Apply 46d ago
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  • Call Center Representative

    Bath Planet

    Customer service representative job in Monroe, LA

    Job DescriptionCall Center Representative Bath Planet is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Slidell, LA market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners' information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applications Hours: Tuesday- Saturday 11am- 8pm. Powered by JazzHR io0ZOvRJ2v
    $24k-31k yearly est. 21d ago
  • Customer Service Representative - State Farm Agent Team Member

    Tausha Sanders-State Farm Agent

    Customer service representative job in West Monroe, LA

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Property and Casualty license (must have currently) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-32k yearly est. 31d ago
  • Customer Service / Sales Representative

    RNR Tire Express and Custom Wheels

    Customer service representative job in West Monroe, LA

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $25k-32k yearly est. 60d+ ago
  • Customer Service Representative

    Sirius Staffing

    Customer service representative job in West Monroe, LA

    Sirius Staffing is currently seeking a Customer Service Representative in West Monroe, LA for a 12 month Contract assignment Schedule: Monday-Friday, 8:00 AM-5:00 PM (5×8-hour days) Pay Rate: Up to $14.00/hr. The Customer Service Representative interacts directly with customers to provide information, resolve inquiries, and ensure high-quality service. This role handles customer questions related to accounts, products, and services, both in person and via phone, mail, or other communication channels.The position involves working with products and services that require up to two years of related study, training, and/or experience to effectively support and troubleshoot customer needs. Key Responsibilities: Respond to customer inquiries regarding products, services, account information, pricing, order status, and service changes. Resolve customer complaints, process returns, handle special orders, and investigate service or billing issues. Coordinate customer service needs with internal departments to ensure timely and effective resolution. Investigate and correct errors using company and customer records. Refer unresolved complaints or product/service failures to appropriate departments for further action. Receive, process, and follow up on orders, including shipping and discontinuation inquiries. Explain available services and obtain necessary customer information during interviews. May participate in the sale of new or additional products/services. May obtain credit records through credit agencies as needed. May visit customer locations to obtain orders or resolve issues. Sirius Staffing is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.
    $14 hourly 38d ago
  • Customer Service Technician

    Brightspeed

    Customer service representative job in Marion, LA

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: High School diploma or equivalent experience Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills #LI-GF1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice
    $24k-35k yearly est. 4d ago
  • Certified Nursing Assistant CSR - Telemetry 2

    FMOL Health System 3.6company rating

    Customer service representative job in Monroe, LA

    The CNA - CSR performs various patient care activities and related nonprofessional services necessary in caring for the personal needs and comfort of patients. The CNA - CSR assists with patient cleaning, feeding, and preparation for treatment, takes and records vital signs, changes bed linen, prepares treatment trays and other supplies, and assists nursing service personnel with a variety of other patient care duties. The CNA - CSR assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplish tasks. Works under close supervision. * Patient Care: Unit and patient room and bed are appropriately prepared in an effort to ensure that patients are adequately and properly accommodated during their hospital stay at all times. Patient temperature, pulse, respiration, weight, height, blood pressure, and intake-output measurement is taken and recorded as directed by appropriate personnel in a caring and efficient manner and documents information in CIS. Patients are assisted with daily living activities (e.g., bed bath, oral hygiene, shaving, dressing, back rubs, linen freshening), and provides general care (e.g., positioning patients, pre- and post-operative care, assisting with bed pan use) in a manner that demonstrates compassion and understanding for all patients as evidenced by lack of complaints. Patients are prepared for meals, served food, and fed when needed in a manner that demonstrates compassion and respect for patient needs at all times. Physician orders are accurately transcribed within specified time frames and all necessary forms completed; Communicates information appropriately---including computer/telephone requests for Housekeeping, Linen Services, Plant Operations, Lab, X-ray, EKG, etc. as evidenced by lack of customer complaints Clinical data is accurately recorded within specified timeframes on the patient chart as instructed by the nurse or physician. The patient chart and/or patient Kardex is maintained in the appropriate order and ensures that all forms are labeled with the correct patient identification label; ensures that the chart is prepared for transfer to Medical Records upon discharge of the patient. Accurately and appropriately receives, places, and transfers phone calls, and records and communicates messages; efficiently and accurately uses phones, intercoms and computer as evidenced by lack of complaints. Patients are assisted and accompanied during admission, transfer, and discharge procedures in a manner that demonstrates compassion and understanding for each patient at all times. Quality: Expediently answers patient call lights, assists patients with personal hygiene and other activities of daily living (e.g., dressing, ambulation) in a caring and understanding manner, and efficiently maintains an attractive, comfortable, and safe environment for patients with special consideration to room cleanliness, ventilation, lighting, and patient safety. A safe, comfortable, and therapeutic health care environment is maintained by cleaning rooms and equipment, preparing for sterilization and disinfection, promptly reporting damaged equipment and other problems to appropriate personnel, and efficiently and properly handling linen and supplies at all times. Input for end of shift reports and CIS documentation is provided, and participates in unit quality assurance programs in an effort to enhance the quality and efficiency of unit services at all times. All equipment, supplies, facilities, and resources are utilized in a prudent and efficient manner in order to ensure efficient departmental operations and the provision of high quality health care services. Collaboration & Partnership: Assistance is provided to physicians with examination, treatments, and special tests and procedures as directed by a Registered Nurse. Collects patient specimens in a caring manner and expediently transports specimens to the lab when necessary. Inter-departmental errands (e.g., transporting lab specimens, picking up patient medications from pharmacy) are run for nursing personnel in an expedient and professional manner. Expediently reports any unusual incidents or observed changes in patient condition or behavior to appropriate personnel. #CB * None * High School * per certification requirements * Communication and Customer Service Skills CNA
    $25k-33k yearly est. 5d ago
  • Customer Service Representative - Monroe, LA

    Kedia Corporation

    Customer service representative job in Monroe, LA

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-32k yearly est. 4d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Customer service representative job in Monroe, LA

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $24k-32k yearly est. 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Greg Manley Jr-State Farm Agent

    Customer service representative job in Monroe, LA

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-32k yearly est. 12d ago
  • Customer Service Representative

    Doggett John Deere

    Customer service representative job in Monroe, LA

    Customer Service Representative Classification Exempt The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and responding to customer needs for parts and/or service. Essential Functions Sell parts and service to new and/or current customers in a territory to achieve or exceed assigned revenue objectives. Strengthen relationships with established customers and build rapport with potential customers by ensuring customer satisfaction with products and/or services; including keeping customers informed of any changes affecting their equipment and/or business. Build and maintain ongoing awareness of new products, services, competitor activities and market data. Maintain detailed account profiles, prepare sales reports as required and complete all necessary paperwork, including call reports, expense and territory summaries and projections in an accurate and timely manner. Ensure credit applications are actively pursued prior to each sale, or a check is picked up in advance Assist manager in forecasting sales in assigned territory, including setting account targets for sale of parts, service and rental Enhance professional delivery by continuously increasing product and industry knowledge and interpersonal skills Collaborate and knowledge share with various Doggett employees and departments Perform other related duties as assigned Qualifications Excellent Customer Service and multi-tasking skills Outstanding Leadership and People Development Skills Strong Financial focus, including cognitive skills, problem analysis, decision making and quantitative analysis Ability to assess customer patterns and adjust labor and branch focus accordingly Thorough knowledge of all systems, procedures, techniques, equipment, operations, standards and reports that apply to the location Bachelor's Degree or equivalent experience preferred 3+ years of Sales experience preferred Experience in transportation/logistics, field service, consumer products, wholesale distribution or supply chain management preferred Travel Requirements As needed Typical Physical Activity Physical Demands consist of sitting, stooping, kneeling, reaching, lifting, standing, walking, typing, talking, hearing and traveling as needed. Ability to lift up to 40 pounds The Customer Service Representative must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified. Doggett is an Equal Employment Opportunity Employer
    $25k-32k yearly est. 54d ago
  • Service Rep/Driver-1

    Central Oil & Supply LLC 3.9company rating

    Customer service representative job in Monroe, LA

    The Service Rep/Driver-1 This position is responsible for safely transporting product to defined vendors while performing excellent customer service. PRINCIPAL DUTIES AND RESPONSIBILITIES Perform and Practice safe driving habits Driving fleet truck on defined delivery routes Offloading deliveries and stocking customer locations Confirming customer receipt of deliveries Adjusting invoice paperwork as needed Receiving and properly handling COD payments Fill-in warehouse duties as time permits QUALIFICATIONS AND CHARACTERISTICS Valid driver's license. While performing the duties of this job, the employee may be required to work in cold & hot temperatures. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. This position may also be required to lift or move items up to 35 pounds. Preferred Skills Route delivery experience, license endorsements for CDL or Class D, inventory management experience, basic math and writing skills, organizational, reliable, punctual, self-initiative, courteous, and well groomed.
    $24k-33k yearly est. Auto-Apply 60d+ ago
  • Certified Nursing Assistant CSR - Telemetry 2

    Franciscan Missionaries of Our Lady University 4.0company rating

    Customer service representative job in Monroe, LA

    The CNA - CSR performs various patient care activities and related nonprofessional services necessary in caring for the personal needs and comfort of patients. The CNA - CSR assists with patient cleaning, feeding, and preparation for treatment, takes and records vital signs, changes bed linen, prepares treatment trays and other supplies, and assists nursing service personnel with a variety of other patient care duties. The CNA - CSR assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplish tasks. Works under close supervision. Responsibilities * Patient Care: Unit and patient room and bed are appropriately prepared in an effort to ensure that patients are adequately and properly accommodated during their hospital stay at all times. Patient temperature, pulse, respiration, weight, height, blood pressure, and intake-output measurement is taken and recorded as directed by appropriate personnel in a caring and efficient manner and documents information in CIS. Patients are assisted with daily living activities (e.g., bed bath, oral hygiene, shaving, dressing, back rubs, linen freshening), and provides general care (e.g., positioning patients, pre- and post-operative care, assisting with bed pan use) in a manner that demonstrates compassion and understanding for all patients as evidenced by lack of complaints. Patients are prepared for meals, served food, and fed when needed in a manner that demonstrates compassion and respect for patient needs at all times. Physician orders are accurately transcribed within specified time frames and all necessary forms completed; Communicates information appropriately---including computer/telephone requests for Housekeeping, Linen Services, Plant Operations, Lab, X-ray, EKG, etc. as evidenced by lack of customer complaints Clinical data is accurately recorded within specified timeframes on the patient chart as instructed by the nurse or physician. The patient chart and/or patient Kardex is maintained in the appropriate order and ensures that all forms are labeled with the correct patient identification label; ensures that the chart is prepared for transfer to Medical Records upon discharge of the patient. Accurately and appropriately receives, places, and transfers phone calls, and records and communicates messages; efficiently and accurately uses phones, intercoms and computer as evidenced by lack of complaints. Patients are assisted and accompanied during admission, transfer, and discharge procedures in a manner that demonstrates compassion and understanding for each patient at all times. Quality: Expediently answers patient call lights, assists patients with personal hygiene and other activities of daily living (e.g., dressing, ambulation) in a caring and understanding manner, and efficiently maintains an attractive, comfortable, and safe environment for patients with special consideration to room cleanliness, ventilation, lighting, and patient safety. A safe, comfortable, and therapeutic health care environment is maintained by cleaning rooms and equipment, preparing for sterilization and disinfection, promptly reporting damaged equipment and other problems to appropriate personnel, and efficiently and properly handling linen and supplies at all times. Input for end of shift reports and CIS documentation is provided, and participates in unit quality assurance programs in an effort to enhance the quality and efficiency of unit services at all times. All equipment, supplies, facilities, and resources are utilized in a prudent and efficient manner in order to ensure efficient departmental operations and the provision of high quality health care services. Collaboration & Partnership: Assistance is provided to physicians with examination, treatments, and special tests and procedures as directed by a Registered Nurse. Collects patient specimens in a caring manner and expediently transports specimens to the lab when necessary. Inter-departmental errands (e.g., transporting lab specimens, picking up patient medications from pharmacy) are run for nursing personnel in an expedient and professional manner. Expediently reports any unusual incidents or observed changes in patient condition or behavior to appropriate personnel. #CB Qualifications * None * High School * per certification requirements * Communication and Customer Service Skills CNA
    $25k-31k yearly est. 5d ago
  • Medical Equipment Setup, CSR

    Carsonvalleyhealth

    Customer service representative job in Ruston, LA

    This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center. Job Responsibilities: Performs CPAP/RAD setups in a timely and professional manner May also perform setup of oxygen equipment and other DME in patients' homes as well This includes completion of all required documentation, instructs patient on the safe and proper use of equipment Cleans rental equipment when returned to the center, in accordance with policies and procedures Maintain cleanliness and organization of warehouse/storage area Monitors CPAP/RAD Compliance report and follows up with non-compliant patients Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient Monitors md INR Compliance report and follows up with non-compliant patients Manage the center's oximetry process Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning Responsible for participating in on-call responsibilities for the center The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility Represents the company through professional personal appearance, patient care activities May serve as a backup to other employees for vacation, illness, or other periods of absenteeism Requires use of personal vehicle and a valid driver's license #DD
    $25k-32k yearly est. 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Kim Dupree-State Farm Agent

    Customer service representative job in Ruston, LA

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-32k yearly est. 19d ago
  • Guest Service Representative

    Monroe 4.6company rating

    Customer service representative job in Monroe, LA

    At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $11.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $11 hourly Auto-Apply 60d+ ago
  • Financial Services Representative

    Worldacceptance

    Customer service representative job in Farmerville, LA

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $15 hourly Auto-Apply 37d ago
  • Inside Sales Representative

    Moebiz

    Customer service representative job in Monroe, LA

    Job Description At MOEbiz, we pride ourselves on a long history of helping businesses operate efficiently and productively. While our technology evolves, our core philosophy remains the same: treat others the way we wish to be treated. We ensure offices have the right equipment and prompt service, delivering professionally and punctually with fast, personalized support. Position Summary We are a diversified office technology company with three primary service lines: Imaging Equipment, Records Management (including document storage, scanning, and shredding), and Managed Network Services (including VOIP phone systems). We are seeking a highly motivated Inside Sales Representative to support our outside sales team by making intelligent outbound calls, setting appointments, lead generation, and conducting research. Responsibilities Make 75-100 outbound calls per day using a CRM and ZoomInfo Set qualified appointments for the outside sales reps across all divisions Research and understand client accounts in the CRM Use scripts and structured discovery questions to qualify leads Document all interactions in the CRM Coordinate handoff of larger opportunities to outside reps Block and manage time effectively Compensation/Benefits Base salary: $35,000 annually Performance Incentives: Bonus for each qualified appointment set Commission for shredding deals (details will be discussed in interview) Health/ Vision/ Dental Insurance Paid Vacation Phone allowance Requirements Inside sales or outbound calling experience CRM proficiency Experience using ZoomInfo or similar tools is preferred but not required Strong verbal and written communication Time management and organizational skills required Technical understanding of business services is a plus
    $35k yearly 20d ago
  • Call Center Representative

    Bath Planet

    Customer service representative job in Monroe, LA

    Bath Planet is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Slidell, LA market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners' information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applications Hours: Tuesday- Saturday 11am- 8pm.
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Service Rep/Driver-1

    Central Oil & Supply LLC 3.9company rating

    Customer service representative job in Monroe, LA

    The Service Rep/Driver-1 This position is responsible for safely transporting product to defined vendors while performing excellent customer service. PRINCIPAL DUTIES AND RESPONSIBILITIES Perform and Practice safe driving habits Driving fleet truck on defined delivery routes Offloading deliveries and stocking customer locations Confirming customer receipt of deliveries Adjusting invoice paperwork as needed Receiving and properly handling COD payments Fill-in warehouse duties as time permits QUALIFICATIONS AND CHARACTERISTICS Valid driver's license. While performing the duties of this job, the employee may be required to work in cold & hot temperatures. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. This position may also be to lift or move items up to 35 pounds. Preferred Skills Route delivery experience, license endorsements for CDL or Class D, inventory management experience, basic math and writing skills, organizational, reliable, punctual, self-initiative, courteous, and well groomed.
    $24k-33k yearly est. Auto-Apply 60d+ ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Bastrop, LA?

The average customer service representative in Bastrop, LA earns between $22,000 and $37,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Bastrop, LA

$28,000

What are the biggest employers of Customer Service Representatives in Bastrop, LA?

The biggest employers of Customer Service Representatives in Bastrop, LA are:
  1. Circle K
  2. Domino's Pizza
  3. Tower Loan
  4. R1 Revenue Cycle Management
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