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Customer service representative jobs in Columbus, MS
- 69 jobsAll
Customer Service Representative
Customer Services Coordinator
Client Specialist
Service Associate
Service Advisor
Call Center Representative
Customer Service Advisor
Customer Service Assistant
Senior Customer Service Representative
Account Representative
Call Center Rep
MSU Jobs
Customer service representative job in Starkville, MS
A Call Center Representative is responsible for supporting a comprehensive information technology environment by assisting the MSU client community comprising of faculty, staff, students, retirees and affiliates with information technology problems, configuration issues, integrations with other systems, compliance with University policies and procedures and integration of various information technology systems into an educational environment. This is a customer focused position that requires a strong sense of urgency, open communication, customer service skills and the aptitude to learn and teach the integration of various information technology systems within our educational environment. Salary Grade: 10 Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department. Essential Duties and Responsibilities: 1. Provide ITS front-line support to resolve clients' information technology problems and issues: a. Monitor appropriate electronic queues for ticket assignment b. Communicate with clients regarding problems and/or issues c. Troubleshoot and resolve first level problems. d. Provide coordination with secondary support if necessary and close tickets when problems are resolved to clients' satisfaction. e. Report or escalate any problem or issue to the proper ITS personnel. 2. Provide information technology support over the phone to the MSU client community: a. Respond to IT calls routed through the ACD phone system. b. Provide polite, courteous and professional phone support to MSU clients. c. Route or transfer calls when necessary to the appropriate ITS personnel to better assist the client. d. Document phone calls and contacts with clients in a Service Desk ticket. 3. Provide assistance to callers by identifying and directing calls to appropriate faculty or staff: a. Answer directory assistance calls on our ACD phone system and determine caller requirements for telephone numbers. b. Process call transfers when requested. c. Report any problems/issues to proper ITS personnel with call trends indicating system problems/issues. 4. Provide operational assistance on various University information technology systems: a. Answer basic questions regarding the use and configuration of systems. b. Manage various IT related accounts. c. Assist with locating a variety of IT related service forms. d. Be a source of general IT information. 5. Become familiar in the use of incident management systems: a. TeamDynamix ITSM ticketing system. b. CSpire (Broadworks) automated call distribution (ACD) phone system. 6. Remain current on information technology issues as they relate to our MSU academic environment: a. Stay abreast of changing technology and resources within the ITS organization. b. Stay current on University and IT policies and procedures. 7. Perform miscellaneous job-related duties as assigned: a. Supervisory Responsibility b. Oversee Call Center student workers. Train and utilize student workers as appropriate. The above essential duties are representative of major duties of positions in this position. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Minimum Qualifications: High School diploma or equivalent AND 1 year customer support experience. Preferred Qualifications: Information Technology work related experience is preferred. Also, experience with an academic environment is preferred. Knowledge, Skills, and Abilities: Outstanding interpersonal and customer service skills. Good oral and written communication skills. Ability to concentrate/focus for periods of time. Above average keyboarding skills. Self-motivated. Ability to learn new technologies and communicate the technology to clients. General working knowledge of a PC and software applications that run on a PC such a Microsoft Office suite. Work well in a team environment. Excellent people skills. Working Conditions and Physical Effort This position requires extended time of work on a computer with fast keyboarding to respond in a timely fashion to clients' calls and requests through the workday. Instructions for Applying: Link to apply: *********************************** All applicants must apply online at *********************** by attaching a cover letter and resume which includes the names and addresses of 3 professional references. We will accept applications only from persons with indefinite employment authorization in the U.S., and will not sponsor for nonimmigrant or immigrant status for this position. Equal Employment Opportunity Statement: Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, **************. What do I do if I need an accommodation? In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************. If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.$25k-31k yearly est. 60d+ agoSr Customer Service Representative
Genpt
Customer service representative job in Columbus, MS
Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with customers to fully understand needs and wants. This role provides guidance and advice to less experienced Customer Service Representatives. JOB DUTIES Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. Orders items to ensure appropriate inventory levels are maintained for customers. May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. Expedites backorders. May pull inventory and prepare order for shipment to customer. Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. Determines the most cost effective shipping method for customer orders. May handle customer returns. May be assigned to one customer. Provides coaching, guidance, and direction to less experienced Customer Service Representatives. Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems. May be responsible for quality and/or safety in the branch. Performs other duties as assigned. Responds to complex customer inquires regarding products, provides quotes, and handles order entry. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED Five (5) or more years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES Excellent communication skills including written, verbal, and listening. Ability to multi-task and time management skills required. Excellent computer skills. Excellent negotiation skills. Strong product knowledge. Reliability, organization, and attention to detail required. PHYSICAL DEMANDS: LICENSES & CERTIFICATIONS: None required. SUPERVISORY RESPONSIBILITY: BUDGET RESPONSIBILITY: No COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.$27k-33k yearly est. Auto-Apply 52d agoCustomer Service Advisor
Inspired Performance Auto Jiffy Lube
Customer service representative job in Aberdeen, MS
Job DescriptionDescription: The Customer Service Advisor (CSA) is the face of Jiffy Lube. CSAs greet customers, explain service recommendations, and ensure every guest leaves with peace of mind. This role combines customer service, light automotive work, and sales support. No prior automotive experience is required. We provide full training through Jiffy Lube University. Requirements: · Greet customers and clearly explain service recommendations · Perform Jiffy Lube Signature Service Oil Changes (oil/filter replacement, tire pressure, fluid checks, inspections) · Operate the POS system, handle transactions, and answer phones · Maintain shop cleanliness and assist with stocking supplies · Follow safety procedures and service protocols · Go the extra mile to deliver fast, friendly, and professional customer experiences · Present a clean, well-groomed, and professional appearance in accordance with Jiffy Lube uniform standards$23k-30k yearly est. 26d agoService Advisor (Requires Previous Experience In Automotive Service)
Carl Hogan GM
Customer service representative job in Columbus, MS
Job DescriptionDescription of the role: As a Service Advisor at Carl Hogan GM Chrysler Dodge Jeep Ram in Columbus, Mississippi, you will be responsible for providing excellent customer service and overseeing the repair and maintenance of vehicles. You will serve as the main point of contact for customers, ensuring their needs are met and their vehicles are serviced efficiently and effectively. This role requires strong communication and organizational skills, as well as a comprehensive understanding of automotive systems and repairs. Responsibilities: Interact with customers to determine their vehicle service needs Provide recommendations and advice on necessary repairs and maintenance Coordinate vehicle repairs and maintenance with the service team Ensure accurate and timely completion of repair orders Communicate updates and progress to customers throughout the service process Address customer inquiries and concerns in a professional and knowledgeable manner Maintain detailed records of customer interactions and service history Requirements: Prior experience as a Service Advisor or in a customer service role in the automotive industry Strong knowledge of automotive systems and repairs Excellent communication and interpersonal skills Ability to multitask and prioritize effectively in a fast-paced environment Attention to detail and problem-solving abilities Benefits: Competitive compensation ranging from $700 to $1500 per week Healthcare benefits package 401(k) retirement savings plan Paid vacation and holidays Career development and advancement opportunities About the Company: Carl Hogan GM Chrysler Dodge jeep Ram is a reputable automotive dealership located in Columbus, Mississippi. With a dedicated team and a commitment to exceptional customer service, we have been serving the community for over 20 years. We offer a wide range of services, including new and used vehicle sales, vehicle maintenance and repairs, and financing options. Join our team and contribute to our continued success in providing top-quality automotive solutions to our valued customers.$700-1.5k weekly 13d agoCustomer Service Representative
The Taylor Group
Customer service representative job in Louisville, MS
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.$21k-29k yearly est. 60d+ agoCoordinator-Customer Service II
Baptist Anderson and Meridian
Customer service representative job in Columbus, MS
The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills. Job Responsibilities • Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. • Performs daily and monthly close out procedures for internal controls and cash balancing. • Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. • Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. • Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. • Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow. • Perform accurate charge entry. • Complies with all organizational policies regarding ethical business practices. • As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams. • Schedules appointments, gathers demographic and insurance information and enters into the practice management system. • Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality. • Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. • Completes assigned goals Experience Description Minimum Required Preferred/Desired One (1) year of experience in a physician practice or clinic. Education Description Minimum Required Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Description Minimum Required Preferred/Desired Current knowledge of medical terminology. Knowledge in insurance verification and charge entry as provided through experience in a physician practice. Special Skills Description Minimum Required Preferred/Desired Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology. Licensure Description Minimum Required Preferred/Desired Reporting Relationships Reporting Relationships No Work Environment Functional Demands Label Short Description Full Description Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher) Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient) Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer. Functional Demands Rating Light Activity Level Throughout Workday Physical Activity Requirements - Sitting Physical Activity Requirements - Standing Physical Activity Requirements - Walking Physical Activity Requirements - Climbing (e.g., stairs or ladders) Physical Activity Requirements - Carry objects Physical Activity Requirements - Push/Pull Physical Activity Requirements - Twisting Physical Activity Requirements - Bending Physical Activity Requirements - Reaching Forward Physical Activity Requirements - Reaching Overhead Physical Activity Requirements - Squat/Kneel/Crawl Physical Activity Requirements - Wrist position deviation Physical Activity Requirements - Pinching/fine motor activities Physical Activity Requirements - Keyboard use/repetitive motion Physical Activity Requirements - Taste or smell Physical Activity Requirements - Talk or hear Sensory Requirements Color Discrimination Near Vision Far Vision Depth Perception Hearing Environmental Requirements - Blood-Borne Pathogens Environmental Requirements - Chemical Environmental Requirements - Airborne Communicable Diseases Environmental Requirements - Extreme Temperatures Environmental Requirements - Radiation Environmental Requirements - Uneven Surfaces or Elevations Environmental Requirements - Extreme Noise Levels Environmental Requirements - Dust/Particular Matter Environmental Requirements - Other$20k-27k yearly est. Auto-Apply 29d agoCoordinator-Customer Service II
Baptist Memorial Health Care
Customer service representative job in Columbus, MS
The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills. Job Responsibilities • Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. • Performs daily and monthly close out procedures for internal controls and cash balancing. • Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. • Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. • Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. • Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow. • Perform accurate charge entry. • Complies with all organizational policies regarding ethical business practices. • As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams. • Schedules appointments, gathers demographic and insurance information and enters into the practice management system. • Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality. • Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. • Completes assigned goals Experience Description Minimum Required Preferred/Desired One (1) year of experience in a physician practice or clinic. Education Description Minimum Required Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Description Minimum Required Preferred/Desired Current knowledge of medical terminology. Knowledge in insurance verification and charge entry as provided through experience in a physician practice. Special Skills Description Minimum Required Preferred/Desired Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology. Licensure Description Minimum Required Preferred/Desired Reporting Relationships Reporting Relationships No Work Environment Functional Demands Label Short Description Full Description Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher) Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient) Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer. Functional Demands Rating Light Activity Level Throughout Workday Physical Activity Requirements - Sitting Physical Activity Requirements - Standing Physical Activity Requirements - Walking Physical Activity Requirements - Climbing (e.g., stairs or ladders) Physical Activity Requirements - Carry objects Physical Activity Requirements - Push/Pull Physical Activity Requirements - Twisting Physical Activity Requirements - Bending Physical Activity Requirements - Reaching Forward Physical Activity Requirements - Reaching Overhead Physical Activity Requirements - Squat/Kneel/Crawl Physical Activity Requirements - Wrist position deviation Physical Activity Requirements - Pinching/fine motor activities Physical Activity Requirements - Keyboard use/repetitive motion Physical Activity Requirements - Taste or smell Physical Activity Requirements - Talk or hear Sensory Requirements Color Discrimination Near Vision Far Vision Depth Perception Hearing Environmental Requirements - Blood-Borne Pathogens Environmental Requirements - Chemical Environmental Requirements - Airborne Communicable Diseases Environmental Requirements - Extreme Temperatures Environmental Requirements - Radiation Environmental Requirements - Uneven Surfaces or Elevations Environmental Requirements - Extreme Noise Levels Environmental Requirements - Dust/Particular Matter Environmental Requirements - Other$19k-25k yearly est. 28d agoService Advisor/Warranty Clerk
Waterstruck
Customer service representative job in Columbus, MS
WATERS has been a family-owned business for over 80 years (currently in its 4th generation), opening our doors in 1938. We are a dealer for International Trucks and IC School Buses (Prestige Certified), Collins Buses, Maintainer Service Trucks/Bodies, Jerr-Dan Wreckers/Carriers, Idealease Truck Rental/Leasing, several different Trailer Lines, and all the parts and services that go with them. We also have several contracts for plant and facilities maintenance. WATERS has 8 locations around Mississippi and as we continue to go, we're looking to add dedicated team members to become a part of our family! An integral and vital part of the service department is the preparation, submission and recording of warranty claims, as well as the creation of a valuable customer service experience as service adviser. This position is crucial to achieve the highest customer satisfaction by performing his / her duties in accordance with current vendor practices and our company's policies and procedures. Benefits Paid Holidays and Vacation Weekly Pay Performance Based Commission 401K Program + Company Contribution Health Insurance Dental and Vision Insurance (paid by WATERS) Telehealth Access (paid by WATERS) Life Insurance and Voluntary Life Insurance option Short Term Disability (paid by WATERS) Long Term Disability Option Uniform Allowance Jury Duty Pay Growth Opportunities Family Owned and Operated RESPONSIBILITIES Being aligned with our culture is VITAL. Candidate must embody and promote the WATERS Family Values. A summary of our values are below: Customers - Customers First. Dedicated to the highest level of customers satisfaction. Integrity - Do the Right Thing. Maintain integrity in all we do. Employees - Take care of our employees. Team - One Team, One Family. B.O.B. Excellence - Be the Best of the Best. Empowerment - Empower our employees. Accessibility - Be hands on and accessible to our customers and employees. Safety - Prioritize safety. Must be able to understand, communicate, and evaluate all vendors and International and Cummins warranty guidelines, approval processes, and policies during the write up and repair process. Keep up to date on all warranty policies and product changes to maintain effectiveness in this role. This position is responsible for the preparation, coding, and submission of all International and vendor warranty claims in a timely manner. Understands and ensures compliance with all International and vendor policies and warranty procedures and ensures proper documentation on all claims. Assists the service department in answering phone calls when necessary. Reconciles all warranty receivables with payments within the appropriate accounting schedule weekly. Reviews warranty chargebacks with service manager; resubmits rejected or underpaid claims if applicable with correct documentation. Notifies customer immediately for payment if chargeback reflects an unwarrantable failure. Collectively with the Shop Foreman, ensures that all warrantable repairs are documented, technicians comments are descriptive and precise, and that the allotted time is noted prior to submission for closing. Greet customers in a timely, friendly manner and obtain all specific vehicle/ customer information required for proper repairs, contacting customers and invoicing. Write up customers' vehicle issues and concerns or maintenance requirements accurately and clearly. Obtain customer signature on the repair order and provide customer a copy of the repair order Establish customers' method of payment, purchase order requirements and estimate requirements if needed at the time of write up. Explain completed work and charges to the customer. Have the ability to utilize the International Trucks Service Portal at the time of write up as well as tablet write up tools as needed. Any other duties required by management. QUALIFICATIONS Must be a team player with a strong sense of commitment to the customer. Must be self motivated and have good written and verbal communication skills. Working knowledge of Microsoft programs and applications Good organization skills We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.$35k-60k yearly est. Auto-Apply 60d+ agoCustomer Service Representative
Avfuel/Avflight
Customer service representative job in Columbus, MS
Job Details Avflight Columbus - Columbus, MS Part Time High School/GED Equivalent AnyDescription General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business' flight departments and high profile clients. As a Customer Service Representative, you will provide customers with professional service and solutions. Duties: • Provide superior customer service to crew members and passengers • Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc. • Resolve customer requests, questions and complaints regarding Avflight' s services or products • Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets • Perform other duties as assigned Qualifications Qualifications: • High school diploma or GED • Must be 18 years or older • Hotel/hospitality/customer service experience a plus • Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and computer skills including Microsoft products • Must be able to lift 20lbs and carry up to 10lbs. Frequent sitting, standing, bending, reaching • Must pass background check, pre-employment drug test and obtain security clearance • Must have valid Driver's license Competency/Behavioral Requirements: • Must be available for holidays and weekends if needed • Experience in aviation is a plus • Must be a self-starter, be reliable, responsible, and dependable, and fulfill obligations • Must have the ability to multitask; excellent communication and organizational skills. • Be pleasant with others on the job and display a good-natured, cooperative attitude EEO/AA$23k-30k yearly est. 60d+ agoCustomer Service Representative - State Farm Agent Team Member
Teresa Moore-State Farm Agent
Customer service representative job in Columbus, MS
Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development INTRODUCTORY ROLE DESCRIPTION: As a CUSTOMER SERVICE REPRESENTATIVE with State Farm, you are vital to our daily business operations and customer success. You grow our agency through meaningful client relations by acting as a liaison between customer needs and agency departments. This position will allow you to serve others as you better your community. If you are looking for the BEST place to grow professionally, this is the CAREER for you! Upon acceptance, you will embark upon a Career OPPORTUNITY not just a job. This opportunity will afford you the chance to learn from the best and work for a company where you can increasingly grow and advance professionally. If you are coachable, outgoing, have a great personality coupled with great communication & awesome customer service skills, APPLY TODAY!! All candidates that apply will receive a personal call from the Agency Owner as we are eager to have you on our successful, award-winning POWER team. BENEFITS: Here are the impressive benefits of working with our terrific team: Salary Plus Bonuses Standard Work Schedule: MondayFriday, 8:30am - 5:30pm (No Nights or Weekends) Paid time off (holidays and personal/sick days) Growth potential/opportunities for advancement within agency Opportunity to learn from the best & work for a company where you can grow & move upward in both promotions & compensation RESPONSIBILITIES: Greet customers with a warm smile and pleasant attitude Process payments and answer incoming calls Establish customer relationships and follow up with customers as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding billing clarification Promote successful and long-lasting customer relations. QUALIFICATIONS: Someone who loves helping others High School Diploma Must be able to pass a Background Screen provided by Agency Owner Insurance licenses are NOT required for this position at any time Experience in nurturing client relationships preferred Excellent communication skills - written, verbal, and listening Dedication to customer service Ability to work well with a team & autonomously Able to effectively relate to others$23k-30k yearly est. 17d agoPart-Time Customer Service Representative - Eupora, MS
Scott Petroleum
Customer service representative job in Starkville, MS
Duties and Expectations Team: Responsible for promoting a positive work environment founded upon professionalism, consistency, respect, and improvement within the divisions. Operations: Responsible for daily data entry at the division Responsible for daily inventory reporting and reconciliation Responsible for dispatching delivery orders to drivers Responsible for organizing and scanning of files Customers: Responsible for maintaining a “customer first” culture within the division Responsible for fostering positive customer service practices. Qualifications Excellent organization skills Ability to work efficiently with others Proficiency with computers Together, we drive progress and reliability. It is the policy of Scott Petroleum not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.$23k-30k yearly est. Auto-Apply 40d agoCustomer Service Representative - State Farm Agent Team Member
Brian McCaskill-State Farm Agent
Customer service representative job in Starkville, MS
Job DescriptionBenefits: One on One coaching Competitive salary Opportunity for advancement Paid time off Profit sharing Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Brian Mccaskill - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.$23k-30k yearly est. 19d agoCustomer Service Rep(05962) - 101 MS-12
Domino's Franchise
Customer service representative job in Starkville, MS
As the leaves start to blow, let us help you bring in some extra dough! Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. Our company motto is “Less Stress, More Success! Job Description ABOUT THE JOB As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to creating a pleasant experience for Customers. As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours. Qualifications HOW CAN YOU QUALIFY? · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.$23k-30k yearly est. 1d agoCustomer Service Representative - State Farm Agent Team Member
Stewart Lamb-State Farm Agent
Customer service representative job in Macon, MS
Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Stewart Lamb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answering the telephone and routing calls Receiving and sending messages from/to clients and other staff Scanning documentation Calling and retrieving documentation from clients and vendors Sending and confirming cancellations with other insurance companies, including faxing Filing paperwork as needed into electronic files and hard copied into filing cabinets. Service new and existing clients by answering phone calls, emails, voicemails, and faxes. Changing vehicles and coverage, contacting State Farm service and underwriting, and cancelling prior insurance. Any other possible administrative work and tasks directed and instructed by other tenured staff, management, supervisors, etc. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. COMPENSATION: Base salary of $12.50 per hour, with additional monthly compensation based on cross-selling and office retention activity.$12.5 hourly 25d agoAccount Representative - State Farm Agent Team Member
Kevin Bradford-State Farm Agent
Customer service representative job in Winfield, AL
State Farm Insurance Agent located in Winfield, AL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Kevin Bradford - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent interpersonal skills Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Self-motivated Able to learn computer functions Ability to work in a team environment Ability to make presentations to potential customers Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.$23k-34k yearly est. 3d agoCoordinator-Customer Service II
Baptist Anderson and Meridian
Customer service representative job in Columbus, MS
The Coordinator-Customer Service serves as the first point of contact for patients and visitors, This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficientclinic experience for patients and staff, Coordinates and directs the office activities of the physician practice, May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances, Will make appointments and appointment reminder phone calls, May handle pre-certifications and maintains a professional working relationship with insurance companies, Displays good public relation and communication skills. Job Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes, Performs daily and monthly close out procedures for internal controls and cash balancing, Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information, Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication, Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinicoperations, Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow, Perform accurate charge entry, Complies with all organizational policies regarding ethical business practices, As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams, Schedules appointments, gathers demographic and insurance information and enters into the practice management system, Maintains an organized and efficient work environment by keeping files and records neat and rderly to promote a smooth work-flow and to ensure confidentiality, Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate, Completes assigned goals. Experience Description Minimum Required Preferred/Desired One (1) year of experience in a physician practice or clinic, Education Description Minimum Required Preferred/Desired Collegiate or medical trade completion, Associates Degree Training Description Minimum Required Preferred/Desired Current knowledge of medical terminology, Knowledge in insurance verification and charge entry as provided through experience in a physician practice, Special Skills Description Minimum Required Preferred/Desired Excellent customer relations skills, Basic knowledge of Windows applications, Current knowledge of medical terminology, Licensure Description Minimum Required Preferred/Desired$20k-27k yearly est. Auto-Apply 57d agoCoordinator-Customer Service II
Baptist Memorial Health Care
Customer service representative job in Columbus, MS
The Coordinator-Customer Service serves as the first point of contact for patients and visitors, This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficientclinic experience for patients and staff, Coordinates and directs the office activities of the physician practice, May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances, Will make appointments and appointment reminder phone calls, May handle pre-certifications and maintains a professional working relationship with insurance companies, Displays good public relation and communication skills. Job Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes, Performs daily and monthly close out procedures for internal controls and cash balancing, Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information, Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication, Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinicoperations, Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow, Perform accurate charge entry, Complies with all organizational policies regarding ethical business practices, As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams, Schedules appointments, gathers demographic and insurance information and enters into the practice management system, Maintains an organized and efficient work environment by keeping files and records neat and rderly to promote a smooth work-flow and to ensure confidentiality, Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate, Completes assigned goals. Experience Description Minimum Required Preferred/Desired One (1) year of experience in a physician practice or clinic, Education Description Minimum Required Preferred/Desired Collegiate or medical trade completion, Associates Degree Training Description Minimum Required Preferred/Desired Current knowledge of medical terminology, Knowledge in insurance verification and charge entry as provided through experience in a physician practice, Special Skills Description Minimum Required Preferred/Desired Excellent customer relations skills, Basic knowledge of Windows applications, Current knowledge of medical terminology, Licensure Description Minimum Required Preferred/Desired$19k-25k yearly est. 56d agoStudent Client Specialist
Msu Center for Entrepreneurship & Outreach
Customer service representative job in Mississippi State, MS
MSU's Center for Entrepreneurship and Outreach (E-Center) empowers students to plan, launch and grow successful local and global companies based on new ideas or MSU invented technology. Our companies are graded in the real world - by success or failure with actual, paying customers. We use applied learning to strengthen our pipeline of entrepreneurs from K-12 to college students to graduates. We have broad involvement of alumni and friends to help mentor, coach and invest in our startups. Our priority on generating a track record of exits and profitable local businesses makes us a national leader in this field and motivates ever increasing investor interest in these areas. These companies contribute to a thriving young professional community, cementing Starkville as the startup hub of Mississippi and propelling our expansion throughout the Southeast. Job Description The Student Client Specialist (SCS) is our front-line team members, serving as ambassadors and guides to entrepreneurs actively working on a startup company. Your primary role on our team will be managing a subset of our portfolio, helping to recruit and form new teams, as well as walking them through the VentureCatalyst™ program. Your main mission is to spend time working one-on-one with fellow student entrepreneurs helping them to identify the customer and market, convert business models and customer intel into an executable business plan, and finally launch and get through the exit goal of securing 18-months of operating runway. This position directly supports Goal 1 of our 2021-2031 strategic plan and reports to the Director. Expectation This is a broad role with significant responsibility, high expectations, and considerable freedom. Your day-to-day activity will be often somewhat undefined and you must be a self-starter. While assigned to a specific team, you are expected to assist with all aspects of the CEO. Sometimes this includes seemingly mundane, yet necessary, tasks like cleaning workspaces, organizing files, and running errands. Other times it includes meeting and having lunch with actual billionaires. Our Student Client Specialists must handle both situations with enthusiastic professionalism. We are focused on driving team wins. Like team sports, we expect you to help us win the game, by working to the best of your abilities to help startups exit the program successfully. Primary Responsibilities Meet and assist startup company teams participating in VentureCatalyst™ program Manage a portfolio of startup company teams and maintain regular contact and communication Coordinate external advisory board meetings and details from application through award Advocate and promote the CEO via various activities, classroom visits, and other program promotion Seek and identify resources available from the CEO and MSU helpful to startup companies Greet office guests, answer questions, and direct to proper individuals Track teams and students; enter into departmental CRM tool; regularly update Assist with paperwork, answering telephones, filing correspondence, running errands on campus, stuffing envelopes, making copies, cleaning workspaces and researching topics online Make suggestions on how to streamline processes or increase efficacy of program Complete other duties as requested by professional staff Qualifications Minimum Qualifications Currently enrolled at Mississippi State University, majoring in a [technical] [business] discipline. Maintains good academic standing with at least a 3.0 GPA Preferred Qualifications Currently working on a new startup or prior experience with a startup company Work experience relating to market research, prototyping, financial analysis Completion of the MGT 3323 Entrepreneurship course (grade B or higher) Experience with customer relationship management (CRM) software Exemplary soft-skills Additional Information Pay Range: $11-15/hr Benefits: None Restrictions: Currently enrolled MSU student in good academic standing. All your information will be kept confidential according to EEO guidelines.$11-15 hourly 11h agoCustomer Service Rep(05962) - 101 MS-12
Domino's Franchise
Customer service representative job in Starkville, MS
As the leaves start to blow, let us help you bring in some extra dough! Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. Our company motto is “Less Stress, More Success! Job Description ABOUT THE JOB As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to creating a pleasant experience for Customers. As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours. Qualifications HOW CAN YOU QUALIFY? · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.$23k-30k yearly est. 60d+ agoStudent Client Specialist
MSU Center for Entrepreneurship & Outreach
Customer service representative job in Mississippi State, MS
MSU's Center for Entrepreneurship and Outreach (E-Center) empowers students to plan, launch and grow successful local and global companies based on new ideas or MSU invented technology. Our companies are graded in the real world - by success or failure with actual, paying customers. We use applied learning to strengthen our pipeline of entrepreneurs from K-12 to college students to graduates. We have broad involvement of alumni and friends to help mentor, coach and invest in our startups. Our priority on generating a track record of exits and profitable local businesses makes us a national leader in this field and motivates ever increasing investor interest in these areas. These companies contribute to a thriving young professional community, cementing Starkville as the startup hub of Mississippi and propelling our expansion throughout the Southeast. Job Description The Student Client Specialist (SCS) is our front-line team members, serving as ambassadors and guides to entrepreneurs actively working on a startup company. Your primary role on our team will be managing a subset of our portfolio, helping to recruit and form new teams, as well as walking them through the VentureCatalyst™ program. Your main mission is to spend time working one-on-one with fellow student entrepreneurs helping them to identify the customer and market, convert business models and customer intel into an executable business plan, and finally launch and get through the exit goal of securing 18-months of operating runway. This position directly supports Goal 1 of our 2021-2031 strategic plan and reports to the Director. Expectation This is a broad role with significant responsibility, high expectations, and considerable freedom. Your day-to-day activity will be often somewhat undefined and you must be a self-starter. While assigned to a specific team, you are expected to assist with all aspects of the CEO. Sometimes this includes seemingly mundane, yet necessary, tasks like cleaning workspaces, organizing files, and running errands. Other times it includes meeting and having lunch with actual billionaires. Our Student Client Specialists must handle both situations with enthusiastic professionalism. We are focused on driving team wins. Like team sports, we expect you to help us win the game, by working to the best of your abilities to help startups exit the program successfully. Primary Responsibilities Meet and assist startup company teams participating in VentureCatalyst™ program Manage a portfolio of startup company teams and maintain regular contact and communication Coordinate external advisory board meetings and details from application through award Advocate and promote the CEO via various activities, classroom visits, and other program promotion Seek and identify resources available from the CEO and MSU helpful to startup companies Greet office guests, answer questions, and direct to proper individuals Track teams and students; enter into departmental CRM tool; regularly update Assist with paperwork, answering telephones, filing correspondence, running errands on campus, stuffing envelopes, making copies, cleaning workspaces and researching topics online Make suggestions on how to streamline processes or increase efficacy of program Complete other duties as requested by professional staff Qualifications Minimum Qualifications Currently enrolled at Mississippi State University, majoring in a [technical] [business] discipline. Maintains good academic standing with at least a 3.0 GPA Preferred Qualifications Currently working on a new startup or prior experience with a startup company Work experience relating to market research, prototyping, financial analysis Completion of the MGT 3323 Entrepreneurship course (grade B or higher) Experience with customer relationship management (CRM) software Exemplary soft-skills Additional Information Pay Range: $11-15/hr Benefits: None Restrictions: Currently enrolled MSU student in good academic standing. All your information will be kept confidential according to EEO guidelines.$11-15 hourly 60d+ ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Columbus, MS?
The average customer service representative in Columbus, MS earns between $20,000 and $34,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Columbus, MS
$26,000
What are the biggest employers of Customer Service Representatives in Columbus, MS?
The biggest employers of Customer Service Representatives in Columbus, MS are:
- MCI World
- Domino's Pizza
- Avfuel/Avflight
- Domino's Franchise
- Onemci
- Teresa Moore-State Farm Agent
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