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Customer service representative jobs in Denison, TX

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  • Customer Care Service Representative

    Careington 4.2company rating

    Customer service representative job in Frisco, TX

    For more than 45 years, Careington International has been a leader in the health and wellness benefits space. Since its founding in 1979, Careington has been delivering dental discount solutions as its core competency. Today, Careington has expanded to offer a growing portfolio of 150+ health, wellness, lifestyle and virtual health products and services designed to deliver cost savings across a spectrum of life needs. Through its affiliated nationally licensed third-party administrator (TPA), Careington also delivers full-scale administrative services, including customer service, licensed enrollment, claims administration, individual and group billing. Careington International's U.S. based Customer CARE team supports 30 million members and thousands of clients across all Careington companies and brands nationwide. Based in Frisco, TX, the contact center is home to over 150 dedicated Customer CARE representatives who provide live-agent assistance for product education, account maintenance, eligibility verification, provider searches, fulfillment requests, claims inquiries and other concierge services. Careington International Corporation is seeking energetic, career-oriented Customer Service Representatives to work 40 hours per week, onsite, Monday through Friday at 6435 Flyers Way, Frisco, TX 75033. Candidates must live in the DFW metroplex and be able to work onsite. There are no remote options for this role. The Opportunity: Join Careington International Corporation in Frisco, TX as a full-time Customer Care Service Representative! Enjoy a consistent schedule with weekends off and no late nights. Start at $17.00 per hour, with the opportunity to earn $18.00 per hour after six months based on performance and attendance. Bilingual in English and Spanish? You may qualify for an additional hourly bonus following evaluation. Location: 6435 Flyers Way, Frisco, TX 75033 Training: Initial Training: 11 days of mandatory, in-person classroom training Schedule during training: Monday through Friday, 8:00 a.m. - 4:30 p.m. Attendance: 100% attendance is required during this period Ongoing Training: Up to 3 additional weeks of training may be required, based on supervisor evaluation Roles & Responsibilities: Efficiently navigate up to six software applications across multiple monitors while managing inbound calls Utilize Microsoft Office Suite (Word, Excel, Outlook) daily to support customer interactions and internal operations Maintain a professional, patient, and helpful phone demeanor to build strong customer relationships Apply prior call center experience to deliver high-quality service (preferred but not required) Bilingual proficiency in Spanish is a plus and may qualify for additional compensation Requirements: Onsite interviews at 6435 Flyers Way, Frisco, TX 75033 Work Monday through Friday, on-site at the above address Use a wired headset provided by the company Must pass a drug screen and background check Benefits: Benefits eligibility for you and your dependents begins on the first day of the month following 60 days of employment Paid time off accrual and 11 paid holidays per year Access to a 401(k) plan with Fidelity after 90 days of employment Clear pathways for career advancement within the company Semi-monthly paydays on the 15th and last day of each month Learn More: Please click on the video link below for more information about the Customer Care department and this role. ************************************************
    $17-18 hourly 60d+ ago
  • Call Center Rep - In Office

    Sellors Agencies

    Customer service representative job in Calera, OK

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 10d ago
  • Customer Care Specialist

    Serenity Mental Health Centers 3.7company rating

    Customer service representative job in Frisco, TX

    Customer Care Specialist - No Healthcare Experience Needed Make a Meaningful Impact - Bring Compassion, We'll Provide the Training At Serenity Healthcare, we're transforming mental wellness through empathy, innovation, and science-backed care. We're currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others - this could be your perfect next step. 💡 No medical experience required. We provide full paid training and national certification. About the Role As a Customer Care Specialist, you'll work closely with patients undergoing Transcranial Magnetic Stimulation (TMS) treatment - a non-invasive, FDA-approved therapy for depression and other mental health conditions. You'll be a calming, consistent presence throughout their care experience. Key Responsibilities: Deliver one-on-one support during patient treatment sessions Operate and monitor TMS equipment (training provided) Encourage patients using positive tools like journaling, goal-setting, and mindfulness Maintain accurate session records and communicate with medical staff Create a warm, supportive environment for every patient About Serenity Healthcare Serenity Healthcare is a national mental health provider offering personalized, evidence-based treatment for people who haven't found relief through traditional therapies. Our team uses FDA-cleared TMS technology and a whole-person approach to help patients heal from anxiety, depression, PTSD, and more. Ready to Make a Difference? Apply now and be the reason someone finds hope again. Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply. Requirements Who We're Looking For We hire people for character and heart, not just experience. We're especially interested in individuals with backgrounds in: Customer service, hospitality, education, retail, or similar people-facing roles A passion for supporting others through tough times Strong emotional intelligence and a calm, kind demeanor Minimum Requirements: 2+ years of full-time professional experience (any industry) Clear, professional verbal and written communication skills High level of empathy, patience, and emotional resilience Punctual, dependable, and open to feedback Must be authorized to work in the U.S. Background check and drug screening required Benefits Why Join Serenity Healthcare? At Serenity, you'll do more than work - you'll help people take back their lives. Benefits Include: 90% employer-paid medical, dental & vision 10 PTO days (15 after 1 year) + 10 paid holidays 401(k) Rapid promotion opportunities as we grow Positive, mission-driven culture where your contribution matters
    $30k-34k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Claims (Total Loss)

    Amica Mutual Insurance 4.5company rating

    Customer service representative job in Frisco, TX

    Dallas Regional 3001 Dallas Parkway, Suite 400, Frisco, TX 75034-8637 Thank you for considering Amica as part of your career journey, where your future is our business. At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it! As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Frisco, TX is seeking a Total Loss Claims Representative to join the team! Job Overview This position is responsible for assisting customers with our claims process related to total losses. Work from home may be available up to two days a week once trained to work independently. Responsibilities * Provide exceptional customer service * Assist customers with new and existing claims via telephone * Process letters to those involved in the claims process * Issue payments to insureds, claimants and vendors * Adjust losses for a variety of claims with the exception of bodily injury Salary Our starting annual salary for this position is $43,105 and may be negotiable based on level of experience and applicable licenses within the Property and Casualty Industry. Total Rewards * Medical, dental, vision coverage, short- and long-term disability, and life insurance * Paid Vacation - you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly. * Holidays - 14 paid holidays observed * Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment * Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution * Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals * Generous leave programs, including paid parental bonding leave * Student Loan Repayment and Tuition Reimbursement programs * Generous fitness and wellness reimbursement * Employee community involvement * Strong relationships, lifelong friendships * Opportunities for advancement in a successful and growing company Qualifications * High school diploma or equivalent education required * Previous customer service experience * Excellent interpersonal and communication skills * Previous insurance background is a plus, but not required * After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided) Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment. The safety and security of our employees and our customers is a top priority. Employees may have access to employees' and customers' personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees' or customers' physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment. About Amica Amica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act. Amica Mutual Insurance Company is committed to protecting job seekers from recruitment fraud. We never request sensitive personal information or payment during the interview process. All legitimate job opportunities are listed on our official careers site: ************************** Learn more in the "Is Amica hiring?" section of our FAQ. hp
    $43.1k yearly 44d ago
  • Call Center Specialist

    Collin College 3.9company rating

    Customer service representative job in McKinney, TX

    Primary Location: 2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Provide one-on-one customer service to current and prospective students by answering the telephones, live chat, email accounts, assisting with applying to the college and federal and state financial aid, and processing a variety of documents for student records. Required Qualifications: Essential Duties and Responsibilities Respond to inbound /outbound telephone calls via multi line phone system platform (Cisco Agent Desktop application or similar) regarding any student inquiry. Specialized focus can include admissions applications and onboarding processes, financial aid, veteran's benefits and exemptions, registration and payment. Follow up with students on questions that require additional research after triaging issue(s) and their account using relevant division resources and expertise. Respond to students' questions and issues both telephonically and via email with accurate and timely response. Respond to customer inquiries over the telephone and via email, in a friendly and professional manner. Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level. Document all call information according to standard operating procedures. Utilize student information system to review students' account and inform students of potential resolutions, next steps or options. Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act). Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience. Supplemental Functions Perform other duties as assigned. Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values. Knowledge, Skills and Abilities Knowledge of Collin policies and procedures Knowledge of admissions, registration and financial processes Knowledge of College's Student Information System (SIS) Knowledge of the Family Educational Rights and Privacy Act (FERPA) Knowledge of all associated websites where applications and/or required processes (e.g. ApplyTexas, FAFSA, as well as Collin admissions, financial aid, registration, payment and other student websites.) Knowledge of available resources Organization skills Excellent computer skills Customer service skills Verbal and written communication skills Critical thinking skills Ability to pay attention to details Ability to use Cisco Agent phone system and software Ability to work in a fast-paced and often stressful environment Ability to make appropriate and timely referrals Ability to analyze and troubleshoot issues Ability to provide accurate information to customers Physical Demands, Working Conditions and Physical Effort Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. Required Associate degree from an accredited institution and two (2) years of related experience. Preferred Experience with student information system software and Cisco Agent Desktop application. Equivalency Language At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement. **This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.** The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions. Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations. ***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.*** Compensation Type: Salary Employment Type: Full time Hiring Minimum $37,465.00 Hiring Maximum $46,831.50 Compensation is determined based on experience. **Application submission deadline is 12am of the date listed.** 01/10/2026 Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.
    $37.5k-46.8k yearly Auto-Apply 11d ago
  • Part Time Customer Experience Coordinator

    Marmaxx Operating Corp 4.2company rating

    Customer service representative job in Sherman, TX

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 805 North Creek Dr Location: USA TJ Maxx Store 1070 Sherman TXThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 60d+ ago
  • Customer Service Agent

    Pool Scouts

    Customer service representative job in McKinney, TX

    Our growing, customer-focused local business is looking for a reliable, well-organized and sales-oriented Office Manager to direct day-to-day operations. The Office Manager is responsible for developing and maintaining customer relationships, leading phone-based sales efforts, and managing all aspects of field operations. Responsibilities: Sell initial and recurring service to residential pool owners via inbound calls Proactively engage existing customer base via outbound calls Provide excellent customer service to existing and new customers Manage customer work orders, invoicing and billing via business management software Manage technicians, service schedules, and vehicle routing Manage inventory of materials and chemicals Oversee financial aspects of local business Represent business in some local marketing capacities Requirements: A Sales-focused individual with experience Excellent customer service and communication skills Computer savvy with strong software user skills Positive can-do attitude Highly organized with strong attention to detail Ability to manage a team of technicians Familiarity with Profit & Loss statements, and comfortable with numbers Additional details: Full-time position with typical hours of 8am-5pm, Monday-Friday Home based position. Some weekend work and additional hours required during busy times of year (spring and fall) This is a remote position. Compensation: $15.50 per hour Pool Scouts is a professional take on the pool service industry, setting the new standard for excellent customer service. Our pool technicians, or ‘Scouts' as we like to call them, are a group of motivated, dynamic individuals who believe that quality service is built on reliability and customer confidence. We go the extra distance to ensure that we provide professional pool technicians our clients can trust. Our ideal Scout has a fun and positive attitude with a willingness to learn - no previous pool experience required. Not to mention, you basically get paid to work out as you'll be spending so much time outside! Do you want to serve your local community and have a great time doing it? If so, Pool Scouts could be your perfect opportunity. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Pool Scouts Corporate.
    $15.5 hourly Auto-Apply 60d+ ago
  • Call Center Specialist

    Collin County Community College 3.9company rating

    Customer service representative job in McKinney, TX

    2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Provide one-on-one customer service to current and prospective students by answering the telephones, live chat, email accounts, assisting with applying to the college and federal and state financial aid, and processing a variety of documents for student records. Required Qualifications: Essential Duties and Responsibilities * Respond to inbound /outbound telephone calls via multi line phone system platform (Cisco Agent Desktop application or similar) regarding any student inquiry. Specialized focus can include admissions applications and onboarding processes, financial aid, veteran's benefits and exemptions, registration and payment. * Follow up with students on questions that require additional research after triaging issue(s) and their account using relevant division resources and expertise. * Respond to students' questions and issues both telephonically and via email with accurate and timely response. * Respond to customer inquiries over the telephone and via email, in a friendly and professional manner. * Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level. * Document all call information according to standard operating procedures. * Utilize student information system to review students' account and inform students of potential resolutions, next steps or options. * Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act). * Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience. Supplemental Functions * Perform other duties as assigned. * Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values. Knowledge, Skills and Abilities Knowledge of Collin policies and procedures Knowledge of admissions, registration and financial processes Knowledge of College's Student Information System (SIS) Knowledge of the Family Educational Rights and Privacy Act (FERPA) Knowledge of all associated websites where applications and/or required processes (e.g. ApplyTexas, FAFSA, as well as Collin admissions, financial aid, registration, payment and other student websites.) Knowledge of available resources Organization skills Excellent computer skills Customer service skills Verbal and written communication skills Critical thinking skills Ability to pay attention to details Ability to use Cisco Agent phone system and software Ability to work in a fast-paced and often stressful environment Ability to make appropriate and timely referrals Ability to analyze and troubleshoot issues Ability to provide accurate information to customers Physical Demands, Working Conditions and Physical Effort Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. Required Associate degree from an accredited institution and two (2) years of related experience. Preferred Experience with student information system software and Cisco Agent Desktop application. Equivalency Language At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement. This position is Security Sensitive, therefore, candidates will be subject to a criminal background check. The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions. Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations. * This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.* Compensation Type: Salary Employment Type: Full time Hiring Minimum $37,465.00 Hiring Maximum $46,831.50 Compensation is determined based on experience. Application submission deadline is 12am of the date listed. 01/10/2026 Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.
    $37.5k-46.8k yearly Auto-Apply 12d ago
  • Guest Service Representative

    Fairfield 3.9company rating

    Customer service representative job in Gainesville, TX

    Part-time Description Guest Service Representatives are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Essential Job Functions Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Always comply with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations. Always maintain a friendly and warm demeanor. Greet and welcome all guests approaching the front desk in accordance with Mid-Continent Hospitality standards. Maintain proper operation of the telephone switchboard and ensure that all Mid-Continent Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquiries about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurant, transportation, entertainment, etc. Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel. Follow all Mid-Continent Hospitality credit policies. Be aware of all rates, packages and special promotions; be familiar with all in-house groups; be aware of closed-out and restricted dates. Obtain all necessary information when making room reservations and follow the rate quoting scenario. Be familiar with all Mid-Continent Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully understand and be able to operate all relevant aspects of the front desk computer system. Always use proper two-way radio etiquette when communicating with other employees. Employees must always be attentive, friendly, helpful and courteous to all guests, managers and all other employees. Maintain compliance with all company policies and procedures. Perform related duties as assigned by supervisor. Requirements Required Skills/Abilities: Guest Service Representatives must possess a positive and upbeat personality with the desire to deliver outstanding customer service to our agents. Guest Service Representatives must have the ability to multi-task, be detailed-oriented, and be able to solve problems in order to be effectively deal with internal and external customers. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must maintain composure and objectivity while under pressure. Education and Experience: College course work in related field helpful. Experience in a hotel or a related field helpful. High School diploma or equivalent required. Physical Requirements: Light work - exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during the entire shift.
    $22k-27k yearly est. 60d+ ago
  • Marketing Representative

    Puroclean 3.7company rating

    Customer service representative job in Frisco, TX

    Perks: * Online Mobile Courses * Flexible Scheduling * Paid Training for Career Advancement * Opportunity to Help People in Times of Need * Aggressive Competitive Wages Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description: With a 'One Team' mentality, promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why PuroClean is the best cleaning and restoration company. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring customer needs are met. Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed, either meeting or exceeding customer expectations. A PuroClean Marketing Representative takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: * Communicate and build relationships with customers, clients, and Centers of Influence * Generate revenue through effective consultative and objective to objective marketing * Build, maintain and service a 'top 25 client' list and provide lunch and learns and promote continued education courses. * Develop sales skills by understanding production, estimating, and all aspects of the PuroClean business. * Understanding, adhering to and promoting safety and guidelines while in the office and traveling * Building brand awareness, promoting the 'One Team' culture and having a genuine willingness to make a difference in your community through service. Qualifications: * Ability to communicate clearly and effectively with a genuine interest in people. Asking open ended questions and delivering the brand 'message'. * Talent in identifying and maximizing opportunities to build relationships with clients and customers to create win-win situations and support the business. * Comfortable with setting and running appointments, educational classes and community events in a group setting * Respect for safety and brand identity guidelines. Ability to present yourself professionally and with integrity in a sales-based setting.
    $44k-62k yearly est. 60d+ ago
  • Collection / Customer Service Representative

    Healthcare Support Staffing

    Customer service representative job in Frisco, TX

    Why You Should Work For Us: HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Title: Collection / Customer Service Representative City, State: Frisco, TX Job Description: • Responsible for providing quality customer service while performing collection of assigned outstanding, aged account balances. • Documents all collection activity; maintains and organizes unit and responds to all correspondence, communication and/or verbal inquiries from all relevant parties. • Understands and adheres to all policies and procedures, as well as local, state and federal regulations, relevant to their area of operation Daily Responsibilities: • Maintains exceptional service and integrity with customers and client accounts through accurate, timely, relevant, and quality work efforts of all inventory assigned to the self-pay billing revenue cycle and call center. • Drives inquiries from customers and clients towards resolution which includes the identification of the appropriate source of collection or assistance program • Records and maintains complete and accurate documentation of all activity performed on appropriate medium. • Informs management of operational issues impeding performance or customer satisfaction including but not limited to those impacting the customer, client, or the company. Hours for this Position: Flexible shift, M-F 7a-7p, working 8 hours per day Advantages of this Opportunity: • Competitive salary,$15- $16 per hour, negotiable based on relevant experience • Benefits offered, Medical, Dental, and Vision • Fun and positive work environment Qualifications Qualifications/ Requirements: • High School Diploma or equivalent • 1+ year call center customer service & 6mo+ collection experience (does not have to be healthcare- can come from mortgage, credit services, etc) Additional Information Interested in being considered? If you are interested in applying to this position, please contact C.J. Peterson and click the Green I'm Interested Button to email your resume.
    $15-16 hourly 1h ago
  • Animal Services Officer

    City of Frisco (Tx 3.8company rating

    Customer service representative job in Frisco, TX

    Salary $47,786.70 - $66,901.38 Annually Job Type Full Time Job Number 202302299 Department Police Department Division POLICE SERVICES Opening Date 11/11/2025 Closing Date 1/1/2026 11:59 PM Central * Description * Benefits * Questions Under general direction of the Animal Services Supervisor or his/her designee, the Animal Services Officer will uphold the ordinances and laws regarding animal violations. Patrols within the City limits or assigned area; responds to complaints, impounds animals, provides assistance to the general public, verifies animal vaccinations, sets traps to capture wild or domestic animals, administers euthanasia drugs; May be responsible for the caring of animals at the shelter and maintaining the animal shelter. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. Essential Job Functions & Other Important Duties * Primarily enforces animal ordinances by receiving and responding to animal complaints, patrolling within City limits for animals roaming at-large, apprehending diseased or injured animals, determining animal ownership, and offering suggestions to animal owners regarding complying with laws and ordinances. * Enforces State and Federal animal regulations, rabies control and licensing requirements and issues citations or files complaints on violations. * Removes wild animals from residences on request by building and maintaining traps, delivering and demonstrating the proper use of traps, setting traps, picking up trapped animals and relocating the animal or administering euthanasia drugs. * Performs euthanasia on trapped (high risk) wildlife and any critically injured animals in the field; assists the veterinarian in determining the euthanasia process of animals. * Prepares and forwards specimen to State laboratory for examination. * Works collaboratively with the Humane Society and other agencies investigating instances of animal cruelty and animal attacks and maintaining records on violations. * Provides humane treatment to animals while in the Animal Services Officer's custody. * Coordinates with local veterinarian for animal impoundment, quarantine and arranging rabies clinics as needed. * Provides assistance to the general public by assisting customers with adoptions and redemptions, sterilization programs, licensing programs, and trap issuance; helping customers complete paperwork; recording animal information in the computer system; and maintaining and replenishing supplies * Enters data necessary for tracking complaints, animals, etc. into computer database. Bills veterinarian clinics as needed. * Ensures that licensing requirements for pet shop and animal breeders are met. * Operates City animal services truck in the performance of duties, and utilizes specialized equipment in the snare of animals, i.e., catch poles, animal traps, nets and other standard animal services equipment. * Testifies and presents evidence in court proceedings. Other Important Duties: * May be subject to be on-call during non-working hours; with the ability to respond to emergency calls within one (1) hour. * May be subject to working evenings, weekends and holidays. * Performs other related duties as assigned. Job Requirements * Ability to comprehend and apply established animal services ordinances, regulations, policies, procedures. * Knowledge of city animal ordinances and State regulations governing animal and disease control. * Working knowledge of common animal diseases and behaviors. * Skill in establishing and maintaining effective working relationships with work associates and the public. * Ability to communicate effectively with co-workers and the general public; ability to maintain records and prepare reports. * Ability to work effectively when surrounded by loud noise. * Ability to maintain accurate detailed records. * Ability to read labels on medicine containers. * Ability to operate a variety of equipment including but not limited to traps and euthanasia equipment such as needles, drugs and tourniquets. * Ability to receive detailed information through oral communication and make fine discriminations in sound. * Ability to follow instructions, safe practices and standard operating procedures in performing assigned. * Ability to perform a variety of physical skills including but not limited to carrying, seeing, sorting and writing. * Proficiency in the use of computers. Education, Experience, Certifications and Conditions of Employment: * High School Diploma or equivalent and one (1) year experience in the care and handling of animals or other animal related experience. * Must possess Texas Department of Health Certification as an Animal Control Officer within one (1) year of employment. * Must pass a pre-employment drug screen, polygraph, psychological examination, physical agility test. * Must pass a criminal history background check, periodic CJIS background check and Social Security number verification check. * Must possess a valid State of Texas Driver's License. Environmental Factors & Conditions/Physical Requirements * Exposure to hazards (vicious, wild, rabid animals, dust mites, etc.). * Some tasks may require exposure to adverse environmental conditions (e.g. dirt, cold, rain, fumes, strong odors, smoke, toxic chemicals, pollen, dust, etc.). * Some tasks may require exposure to elements that can cause illness (e.g., pathogenic substances, virus, and parasites). * Balancing - maintain equilibrium to prevent falling while walking, standing, or crouching. * Climbing - ascending, descending ladders, stairs, ramps, requires body agility. * Crawling - moving about on hands, knees, or hands, feet. * Crouching - bending body forward by bending leg, spine. * Feeling - perceiving attributes of objects by touch with skin, fingertips. * Fingering - picking, pinching, typing, working with fingers rather than hand. * Grasping - applying pressure to object with fingers, palm. * Handling - picking, holding, or working with whole hand. * Hearing 1 - perceiving sounds at normal speaking levels, receive information. * Hearing 2 - receive detailed information, make discrimination in sound. * Kneeling - bending legs at knee to come to rest at knees. * Lifting - raising objects from lower to higher position, moving objects side to side, using upper extremities, back. * Mental Acuity - ability to make rational decisions through sound logic, deductive reasoning. * Pushing - use upper extremities to press against objects with force, or thrust forward, downward, outward. * Reaching - extending hands or arms in any direction. * Repetitive Motion - substantial movements of wrists, hands, fingers. * Speaking - expressing ideas with spoken word, convey detailed, important instructions accurately, concisely. * Standing - for sustained periods of time. * Stooping - bending body downward, forward at waist, with full motion of lower extremities and back. * Talking 1- expressing ideas by spoken word. * Talking 2 - shouting to be heard above ambient noise. * Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading. * Visual Acuity 2 - color, depth perception, field of vision. * Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures. * Visual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts. * Walking - on foot to accomplish tasks, long distances, or site to site.lling - use upper extremities to exert force, haul or tug. Work Environment: * Work performed is primarily heavy work, exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Equipment and Tools Utilized: * Equipment utilized includes personal computer, copier, calculator, fax machine, and other standard office equipment; 2-way radio, pager; Animal Services vehicle; leashes; catchpole, nets, cages, snake tongs and other trap or containment devices; medical equipment for euthanasia and other standard animal services equipment. City of Frisco benefits are available to all employees working full-time and scheduled to work at least 30 hours per week. More information is available at **************************************** 01 Are you at least 18 years of age? * Yes * No 02 Are you certified as a Basic Animal Control Officer through the Texas Department of State Health Services? * Yes * No 03 Animal Services Officers are required to be "on call" after business hours and holidays. Are you able to take "on call" with the ability to respond to emergency calls within one (1) hour? * Yes * No 04 With the exception a wedding band tattoo do you have any tattoos located on your head, face, neck, or hands? * Yes * No 05 Have you ever been convicted or received Deferred Adjudication for a family violence offense? * Yes * No 06 Are you currently related to or living with anyone employed with the City of Frisco Police Department? * Yes * No 07 The City of Frisco is seeking an Animal Services Officer to preform duties as outlines in the . Applicants must pass a pre-employment drug screen, polygraph, psychological examination, physical agility test, criminal background check and MVR check. The preferred candidate will possess a strong working knowledge of an Animal Services Officer. Have you read the job description in full? * Yes * No 08 You acknowledge that you will be required to obtain a Texas Department of Health Certification as an Animal Services Officer within one (1) year of employment. * Yes * No 09 Do you have a High School Diploma or equivalent and one (1) year experience in the care and handling of animals or other animal related experience? * Yes * No 10 Have you used or possessed marijuana or any product containing THC within the last three (2) years? * Yes * No 11 Have you ever been convicted of or received deferred adjudication for a Class B misdemeanor within the last ten (10) years? * Yes * No 12 Have you ever been convicted of or received deferred adjudication for a Class A misdemeanor or felony? * Yes * No 13 If you were in the military did you receive a dishonorable discharge? * Yes * No 14 Do you have a valid State of Texas Driver's License or have the ability to obtain one? * Yes * No 15 Are you currently employed by the City of Frisco AND still within their probationary period * Yes * No 16 The Animal Services Department currently operates 7a-7p/365 days a year. Are you able to work any variation of shifts that may encompass morning, evening, and night hours? * Yes * No 17 Have you applied or interview for the position of Animal Services Officer within the last 3 months? * Yes * No Required Question
    $47.8k-66.9k yearly 40d ago
  • Public Service Officer

    University of North Texas System 3.7company rating

    Customer service representative job in Denton, TX

    Title: Public Service Officer Employee Classification: Public Service Officer Campus: University of North Texas Division: UNT-VP Finance & Admin SubDivision-Department: UNT-Police Services Department: UNT-Police Services-152500 Salary: 34055.00 FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at ****************** Department Summary Working with the UNT Police Department will be an experience you won't get elsewhere. The UNT campus, including our police department, is a tight-knit and inclusive community that supports our diverse students, faculty, and staff. With nearly 47,000 students, UNT is the third largest university in Texas. Many of our officers are UNT graduates or students because we highly value education and training. That emphasis led our department to a rare dual accreditation, showing both our concern for our community and our dedication to professionalism. Our 47 state-certified police officers enforce municipal and state laws and UNT policies while providing service to campus 24 hours a day, every day of the year. The department has full law enforcement jurisdiction within the UNT campus, city of Denton, and any county where UNT maintains property. We proudly serve these areas, taking time to get to know our community and partnering with them to provide a safe environment for their learning and professional development. Position Overview The Public Safety Officer (PSO) assigned to the Discovery Park assists with the overall security of the facility and surrounding UNT property by patrolling (vehicular and foot) and securing offices, exterior doors and other doors and entrance gates. The PSO also assists faculty, staff, students, and guests at the Discovery Park as needed. Minimum Qualifications High school diploma or GED and 2 years of related experience; or equivalent combination of education and experience. Employees in this job may be responsible for conducting research on, working on, or having the ability to access critical organizational infrastructure and they must be able to maintain the security and integrity of the infrastructure related to this role. Knowledge, Skills and Abilities Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Demonstrates compliance with required standards. Ability to express self in a professional manner. Adapts communication appropriate to others level of understanding. Objectively considers others ideas, even when they conflict with own ideas. Ensures smooth transition of important information from one person or department to another. Maintains job performance and focus under pressure. Adapts to changing needs. Able to respond appropriately to new information and schedule changes. Handles stress in an appropriate manner. Remains calm and is instrumental in keeping others calm. Seeks opportunities to accept ideas. Not afraid to ask for help from coworkers, when needed, to accomplish work goals. Participates actively and positively as part of a team to ensure the best outcome for the team, department, customer and/or organization. Ability to listen to and understand information and ideas. Preferred Qualifications Required License/Registration/Certifications Job Duties * Generates appropriate level of vehicle and foot patrol in and around campus facilities * Demonstrates initiative and encourages service and process improvements. Ensures compliance with policies, statutes, safety guidelines and procedures. * Demonstrates and encourages honesty, fairness, and ethical conduct. Delivers responsive, courteous and accurate delivery of service. * Has an understanding of peak work periods and demonstrates responsibility by regular attendance. Does not allow personal problems to interfere with job responsibilities and accepts responsibility for actions. * Regularly engages with the community to develop and foster positive public/police relationships. * Works as a member of a team placing team goals ahead of individual goals. Demonstrate professional demeanor in the workplace and uses interpersonal skills constructively to resolve conflicts. * Reflects reasoned judgment and common sense when identifying/resolving issues w/focus on optimal outcomes and uses appropriate discretion in resolving problems, performance issues, and complaints. * Quantity and quality of work activities are directed toward optimal resource utilization and outcome. * Consistently performs all duties as required relating to building security Physical Requirements Communicating with others to exchange information. Operating motor vehicles or heavy equipment. Environmental Hazards Outdoor elements such as precipitation and wind. Work Schedule Shiftwork Driving University Vehicle Yes Security Sensitive This is a Security Sensitive Position. Special Instructions Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Benefits For information regarding our Benefits, click here. EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.
    $24k-39k yearly est. 4d ago
  • Inside Sales Representative

    Northwest Hardwoods 4.0company rating

    Customer service representative job in Frisco, TX

    NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber. The company operates over 30 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com. Position Summary NWH is seeking an Inside Sales Representative to provide excellent, dependable service to our customers. This individual's primary goals will be to maintain, and exceed, customer satisfaction and growing NWH sales. They will spend much of their time executing sales-related activities, including supporting the Outside Sales team, networking with customers, quoting customers, entering orders, managing order files, and helping troubleshoot any issues or needs that arise from customers, our production teams, or supply chain teams, while managing and maintaining a healthy inventory. Duties and Responsibilities * Develop a detailed understanding of NWH products, processes, business platforms and the hardwood lumber industry * Cultivate strong relationships with existing customers, establishing rapport, and proactively anticipating their needs * Collaborate with outside sales, supply managers, quality control and transportation to ensure orders are fulfilled accurately in a timely and complete manner * Independently manage standard customer inquiries, providing product availability, substitution options, lead times, and deliver accurate price quotes utilizing insights from current market trends * Contribute to the sales efforts by independently executing program sales, order entry and special-order processing * Effectively resolve issues by collaborating with internal teams to address customer concerns, including processing invoice and inventory adjustments, as well as handling credit requests * Monitor the order file in relation to seller and company sales targets and identify any areas of concern or opportunity * Keep records of customer interactions and transactions, including details on actions taken * Efficient and effective communication with other sales associates, customers, vendors, and various stakeholders throughout the company * Ability to quickly grasp and understand the operations of different order computer systems * Facilitate the onboarding process for new customers * Offer tactical support to other business segments, as necessary Basic Qualifications * Associates degree or bachelors degree preferred. * MS Office suit tools Preferred Qualifications * Wood products or building products experience a bonus but not required Require Skills * Positive and enthusiastic attitude with an eagerness to learn * Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with outside sellers, customers and other NWH departments * Strong organizational skills, multitasking skills, and the ability to work well in a fast-paced environment * Ability to think critically, problem solve and work across functional teams in order to complete tasks. * Ability to quickly grasp and understand the operations of different order computer systems. * Strong knowledge of Microsoft Office products including Word, Excel and Outlook with the ability to develop and generate sales and inventory reports * Hardwood lumber or related experience would be a bonus Competencies * Positive and enthusiastic attitude with an eagerness to learn * Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with outside sellers, customers and other NWH departments * Self-driven individual motivated by collaboration and achieving goals * Strong organizational skills, multitasking skills, and the ability to work well in a fast-paced environment * Ability to think critically, problem solve and work across functional teams to complete tasks. * Ability to quickly grasp and understand the operations of different order computer systems. * Strong knowledge of Microsoft Office products including Word, Excel and Outlook with the ability to develop and generate sales and inventory reports * Wood products or building materials experience a bonus but not required Perks & Benefits: * Medical Plans/Dental Coverage/Vision Coverage * Prescription Plans * Life Insurance * Short-Term Disability Benefit * Voluntary Long-Term Disability Benefit * 401k Retirement Saving with Company Match * Health Saving Account (HSA) * Employee Assistance Program * Employee Engagement Center Support * Paid Time Off and Paid Holidays * Employee Engagement Events and Activities * Employee Referral Bonus (No cap) Additional Information: NWH is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status. #NWH
    $39k-58k yearly est. 60d+ ago
  • Inside Sales Representative

    Fortinet Inc. 4.8company rating

    Customer service representative job in Frisco, TX

    The Inside Sales Representative (ISR) is a key member of the Fortinet sales organization, responsible for driving growth within an assigned territory. In this role, you will partner with Field and Inside Sales Account Managers to build and execute strategies that expand new customer acquisition while strengthening existing relationships. You will collaborate closely with Fortinet's reseller partners, marketing, and channel teams to drive opportunities and increase revenue. Fortinet invests heavily in its people, offering comprehensive onboarding and continuous training to ensure your success as an ISR. This role also serves as a launchpad for multiple career path opportunities across our sales organization. Responsibilities * Understand sales cycles in conjunction with business processes internally and externally * Create and track sales opportunities (leads, renewals, deal registrations, and quotes in Salesforce.com) * Address customer satisfaction issues and requests in a timely manner * Meet and exceed sales activity metrics designed to drive productivity and success * Assist with customer presentations and demos * Align with sales, channel, and partner teams to support overall company revenue targets * Perform other duties and projects, as assigned, to support business growth * Execute the role with professionalism and in alignment with Fortinet's core values Required Qualifications * Prior experience as an Inside Sales Representative (ISR) or in a similar sales role * Bachelor's degree or equivalent experience * Strong communicator with proven relationship-building skills * Self-starter: coachable, adaptable, and growth-driven * Proficient with Salesforce and modern prospecting tools * Highly organized, resilient, and results-focused * Entrepreneurial mindset with forward-thinking problem-solving Preferred Qualifications * Technical degree in Computer Science, Information Technology/Systems, Cybersecurity, or a related field * Background in networking, security, and/or public/private cloud (preferred) * 1-3 years of sales or related individual contributor experience * Experience with multi-tier distribution (Channel Sales)
    $48k-69k yearly est. Auto-Apply 11d ago
  • Inside Sales Representative

    Fastsigns 4.1company rating

    Customer service representative job in Allen, TX

    Benefits: * Bonus based on performance * Competitive salary * Paid time off * Training & development * Opportunity for advancement Fastsigns of Allen is hiring an Inside Sales Representative to join our team! Are you excited for the opportunity to sell a solution to a potential customer, and follow-up on inbound leads and calls? Do you enjoy helping customers determine their project needs and then closing the deal? Are you passionate and energetic when working with people face-to-face and on the phone? Do you have energy, drive, and a desire to exceed customer expectations? If yes to all the above, this job might be for you! This is an hourly position paying $20/hr., plus potential bonuses based on sales. Summary - see quick Video here: Inside Sales Specialist | FASTSIGNS Careers This position is responsible for sales activities from lead generation to closing the deal. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base. Work with the center's management and support teams for the achievement of customer satisfaction and revenue generation. A Successful Inside Sales Representative will: * Be the first contact with prospective customers in our FASTSIGNS Center. * Follow up on inbound calls and emails from customers and potential customers. * Develop and maintain lists of prospects for the sales team at large, making "cold calls" to businesses to earn an opportunity to bid for new sign jobs. * Prepare estimates, implement work orders, and ensure timely delivery of finished orders. * Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. * Build long-lasting relationships by turning prospects into long-term clients. Ideal Qualifications for our Customer Service Representative: * 2-3 years of customer service excellence! * Outgoing, pleasant, energetic, responsive, eager to learn and has the ability to build relationships. * Great listening and organization skills. * Ability to sit for long periods (4 hours or more). * Ability to view a computer screen for long periods (4 hours or more). * Ability to work under pressure to output high volume, high-quality work.
    $20 hourly 19d ago
  • Property and Casualty Customer Service Representative

    Careington 4.2company rating

    Customer service representative job in Frisco, TX

    For more than 45 years, Careington has been a leader in the health and wellness benefits space. Since its founding in 1979, Careington has been delivering dental discount solutions as its core competency. Today, Careington has expanded to offer a growing portfolio of 150+ health, wellness, lifestyle and virtual health products and services designed to deliver cost savings across a spectrum of life needs. Through its affiliated nationally licensed third-party administrator (TPA), Careington also delivers full-scale administrative services, including customer service, licensed enrollment, claims administration, individual and group billing and more. Careington Benefit Solutions Property and Casualty Sales division is a specialized team of driven sales consultants that offer a variety of property and casualty insurance solutions to Careington members and other prospective customers. Servicer Advisors provide support to our customers and sales team by managing customer service requests and interactions. Careington Benefit Solutions currently has a position open in our Property & Casualty division for a Customer Service Representative to work from 8:30 AM - 5:30 PM Mon - Fri. This position will require you to work onsite at our North Frisco office located at 6435 Flyer Way: 3 days a week and 2 days from home. Duties & Responsibilities: Learn, understand, and retain specific policy coverage information for multiple carriers across multiple States. Make outbound and receive inbound calls from existing customers to resolve their insurance service needs. Support the sales team by assisting to complete quotes and customer requests. Efficiently handle a large quantity of calls and tasks. Manage and track customer requests for follow-up as required. Ensure all phone calls are answered timely, and transactions are completed accurately and delivered as efficiently as possible Work with team to exceed goals and metrics. Be an active problem solver to help the organization improve workflows and the efficiency of the team. Knowledge, Skills, and Abilities: Phone Sales Experience Strong work ethic Exert a high level of energy, drive, and enthusiasm Must be a self-motivator with a desire to add value to the day-to-day operations of the department Goal-Oriented Flexibility in scheduling Must have the ability to work independently and with others when appropriate Impeccable communication skills - both written and verbal Must have professional phone demeanor and superb listening skills Must be extremely organized with the ability to effectively manage multiple tasks Ability to easily adapt to departmental changes. Have a strong desire to meet the department's overall goals. Education, Experience & Software: High School Diploma or equivalent; college degree preferred but not required. Computer skills and experience with Microsoft Applications. Specifically, Microsoft Excel and Outlook. Interest and experience in both inbound and outbound sales calls Prior property & casualty service experience is required. Required Licensing A Property & Casualty (P&C) Producer License is required for the position.
    $26k-33k yearly est. 60d+ ago
  • Call Center Rep - In Office

    Sellors Agencies

    Customer service representative job in Sherwood Shores, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 10d ago
  • Inside Sales Representative

    Fortinet 4.8company rating

    Customer service representative job in Frisco, TX

    The Inside Sales Representative (ISR) is a key member of the Fortinet sales organization, responsible for driving growth within an assigned territory. In this role, you will partner with Field and Inside Sales Account Managers to build and execute strategies that expand new customer acquisition while strengthening existing relationships. You will collaborate closely with Fortinet's reseller partners, marketing, and channel teams to drive opportunities and increase revenue. Fortinet invests heavily in its people, offering comprehensive onboarding and continuous training to ensure your success as an ISR. This role also serves as a launchpad for multiple career path opportunities across our sales organization. Responsibilities Understand sales cycles in conjunction with business processes internally and externally Create and track sales opportunities (leads, renewals, deal registrations, and quotes in Salesforce.com) Address customer satisfaction issues and requests in a timely manner Meet and exceed sales activity metrics designed to drive productivity and success Assist with customer presentations and demos Align with sales, channel, and partner teams to support overall company revenue targets Perform other duties and projects, as assigned, to support business growth Execute the role with professionalism and in alignment with Fortinet's core values Required Qualifications Prior experience as an Inside Sales Representative (ISR) or in a similar sales role Bachelor's degree or equivalent experience Strong communicator with proven relationship-building skills Self-starter: coachable, adaptable, and growth-driven Proficient with Salesforce and modern prospecting tools Highly organized, resilient, and results-focused Entrepreneurial mindset with forward-thinking problem-solving Preferred Qualifications Technical degree in Computer Science, Information Technology/Systems, Cybersecurity, or a related field Background in networking, security, and/or public/private cloud (preferred) 1-3 years of sales or related individual contributor experience Experience with multi-tier distribution (Channel Sales)
    $48k-69k yearly est. Auto-Apply 11d ago
  • Inside Sales Representative

    Fastsigns 4.1company rating

    Customer service representative job in Allen, TX

    Benefits: Bonus based on performance Competitive salary Paid time off Training & development Opportunity for advancement Fastsigns of Allen is hiring an Inside Sales Representative to join our team! Are you excited for the opportunity to sell a solution to a potential customer, and follow-up on inbound leads and calls? Do you enjoy helping customers determine their project needs and then closing the deal? Are you passionate and energetic when working with people face-to-face and on the phone? Do you have energy, drive, and a desire to exceed customer expectations? If yes to all the above, this job might be for you! This is an hourly position paying $20/hr., plus potential bonuses based on sales. Summary - see quick Video here: Inside Sales Specialist | FASTSIGNS Careers This position is responsible for sales activities from lead generation to closing the deal. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base. Work with the center's management and support teams for the achievement of customer satisfaction and revenue generation. A Successful Inside Sales Representative will: Be the first contact with prospective customers in our FASTSIGNS Center. Follow up on inbound calls and emails from customers and potential customers. Develop and maintain lists of prospects for the sales team at large, making "cold calls" to businesses to earn an opportunity to bid for new sign jobs. Prepare estimates, implement work orders, and ensure timely delivery of finished orders. Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. Build long-lasting relationships by turning prospects into long-term clients. Ideal Qualifications for our Customer Service Representative: 2-3 years of customer service excellence! Outgoing, pleasant, energetic, responsive, eager to learn and has the ability to build relationships. Great listening and organization skills. Ability to sit for long periods (4 hours or more). Ability to view a computer screen for long periods (4 hours or more). Ability to work under pressure to output high volume, high-quality work. Compensation: $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $20 hourly Auto-Apply 60d+ ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Denison, TX?

The average customer service representative in Denison, TX earns between $23,000 and $38,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Denison, TX

$29,000

What are the biggest employers of Customer Service Representatives in Denison, TX?

The biggest employers of Customer Service Representatives in Denison, TX are:
  1. Domino's Pizza
  2. Emerson
  3. TCH Group, LLC
  4. Rotech Healthcare
  5. Genuine Parts
  6. Two Men and a Truck
  7. Carsonvalleyhealth
  8. Cross Recruiting
  9. Domino's Franchise
  10. Genpt
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