Customer service representative jobs in Hattiesburg, MS

The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to my Blue, pharmacy, enrollment, billing, benefits and claims inquiries to ensure first call resolution is achieved. This position is responsible for ensuring a connection is made with each customer interaction to assist the customer with their initial concern and provide information tailored to their individual healthcare needs. Job-Specific Requirements: Must have a Bachelor's degree with at least a 3.0 GPA. Must have proficient computer skills and be able to successfully complete all levels of the call center training program. Excellent active listening skills in order to clearly understand members' issues. Must possess excellent communication skills to ensure a professional company image is projected at all times. Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.

Job Details Refresh Hattiesburg - Hattiesburg, MS Full TimeDescription Are you a people-person with a knack for solving problems and building long-lasting relationships? Do you thrive in a fast-paced environment where your efforts directly impact customer satisfaction and company success? Join our team at Refresh Sips and Eats as an Account Retention Specialist and help us keep our valued clients happy, engaged, and loyal! What You'll Do: Serve as the primary contact for existing clients to ensure satisfaction and retention Proactively engage with accounts to identify concerns, solve issues, and reinforce value Monitor customer activity and usage trends to detect potential churn risks Collaborate with sales, support, and product teams to address client needs Recommend tailored solutions and promotions to maintain long-term relationships Document client feedback and share insights to improve services and processes What You Bring: Proven experience in customer success, retention, account management, or related role Strong communication, negotiation, and interpersonal skills Problem-solving mindset with a customer-first attitude Ability to manage multiple accounts and meet retention goals Familiarity with CRM tools (e.g., Salesforce, HubSpot) is a plus Bachelor's degree or equivalent experience preferred Why You'll Love Working Here: Health, dental, and vision benefits Growth and development opportunities Supportive team culture focused on collaboration and success Ready to make a difference? Apply now and help us build lasting partnerships with every customer. . Qualifications Valid driver's license and approved driving record. Strong verbal and written communication skills. Proven experience in customer retention, account management, customer service or related role. Strong organizational and time-management skills Proficiency with CR software and customer support tools Bachelor's degree in business, Marketing, communications, or related field a plus.

Club Role - Customer Service Representative-Overnight Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team! Job Summary The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. This is an overnight position Monday-Friday. Duties & Responsibilities ● Greet and check in all members, guests, and prospective members ● Answer phone calls in a polite and professional manner ● Inform prospective members about our membership options and current promotions ● Facilitate necessary updates to members' accounts ● Ensure all retail items are fully stocked ● Operate the POS system and accept payments ● Assist in maintaining the neatness and cleanliness of the club ● Other duties as assigned Compensation ● Part time employee ● Hourly ● Complimentary gym membership Qualifications ● High school diploma or equivalent ● Customer service - 1 year (preferred) ● CPR/AED certification (preferred) ● Basic computer proficiency ● Professional attitude ● Upbeat and positive personality ● Efficient and effective communication skills ● Ability to multi-task and excel in a busy environment Job Requirements ● Pass drug screening ● Background check ● Use of finger scan technology for recording time worked ● Not eligible to work remotely

Team members must be able to answer phones, take orders, take customer's payments, and greet customers.

Responsive recruiter Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Paid time off Profit sharing Tuition assistance Vision insurance Teller/Account Services Representative SUMMARY/OBJECTIVE:Under the direction and supervision of the Account/Card Services Supervisor, this role is responsible for providing support to account holders, branches, Sunbelt Account Experts and My Teller Plus. The key areas of responsibility of this role include providing operational guidance and support, handling incoming account holder requests and escalations. The Account Services Representative will ensure that all interactions with members and staff are handled with high-quality performance standards; ensuring optimal customer service, integrity and profitability. The Representative maintains a strong and positive working environment and takes initiative. Should be able to explain products' and services and their values, benefits, features, rates and fees to account holders, while ensuring the highest quality of service. All Account Service Representatives should also be able to learn as needed and operate an ITM (Interactive Teller Machine). Must stay current with credit union membership requirements, deposit products, services, loan products, and marketing campaigns. Must maintain consistent, in-depth knowledge of Credit Union products and services, policies and procedures, operations, systems and general banking regulations. Member Service Representatives hours will be expanding in the near future so candidates must be able and willing to work different 8-hour shifts. As early as 8:00 o'clock a.m. and as late as 7:00 o'clock p.m. and some Saturdays. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answers an average of 80% of the share of calls inbound calls daily with emphasis on exceptional customer service and accuracy of data input. Maintain the company set guideline to average call length of 2.5 minutes. Listen effectively to account holder requests and offer solutions to meet the account holder's needs. Process various types of account holder requests and serve membership by providing excellent service and information in a pleasant, professional, and efficient manner via telephone, email or other correspondence. Explain monthly statements, research account history, resolve account holder problems and process account corrections. Aid regarding plastic cards including placing orders for new cards, researching card transactions, blocking cards and troubleshooting malfunctioning cards. Accepts account holder requests for wire transfers within policy. Assists account holders with Home/Cloud Banking issues. Provide account holders with forms by mail or e-Documents necessary to transact business at the Credit Union. Opens new memberships via the online membership portal. Cross-sell all services offered by the Credit Union. Research and respond to account holder inquiries and requests via phone, email and live Internet Chat. Serve as a subject matter expert to branch employees. Assist branch employees with research and problem resolution. Open accounts via mail or internet requests. Process ATM and mobile deposit checks Takes loan and credit card payments over the phone via SWBC. Effectively access reports and resolve issues Understand and is accountable for executing all job functions in a way that is consistent with all requirements of BSA, OFAC and the USA Patriot Act/Customer Identification Act (CIP). Note: Failure to comply with requirements may be subject to strong disciplinary action, up to and including termination by the credit union, as well as, civil and criminal penalties. Keep work areas clean and organized. Other duties/projects as assigned. ITM (Interactive Teller Machine) When operating the ITM, the Account Service Representative is responsible for the day to day operations of the ITM up to and including the basic role of teller with some exceptions and differences. Not all teller duties are functional at the ITM. This job duty is based on video interaction, which requires being comfortable, professional and friendly on camera with account holders. Responsibilities while at the ITM include, but are not limited to: Providing teller assistance to account holders and enhances interactive banking experience via video technology. Projects good customer relations while conveying a positive banking/customer service experience utilizing video technology. Effective communication skills with the ability to multi-task while maintaining attention to detail and operating several computer programs to ensure transaction integrity. This position requires individuals with effective verbal communication skills and strong listening skills. Facilitate the ITM process for account holders by providing step-by-step guidance through the ITM process. Must validate all checks presented for cashing or deposit to protect the credit union and the account holder from loss. Assists account holders with all routine teller machine transactions such as cash and check deposits, cash and check withdrawals, transfers, loan payments and account balance inquiries. May recommend other bank products and/or services to meet the account holder's needs. Protects account holder confidentiality and privacy. Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Strong customer service, problem-solving and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles. Professional, well-developed interpersonal skills essential for projecting a positive image as representative of the Credit Union. Account Holder Focus Dependability - Job requires being reliable, responsible and dependable and fulfilling obligations. Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. Work requires basic knowledge of credit union software, Word and Excel. Computer Proficiency Intermediate mathematical skills required (calculation and concepts involving decimals, percentages, fractions, etc.). Must demonstrate an ability to understand and implement changing policies and procedures. Must be familiar with and can communicate how to use our services such as home banking, bill paying and cloud pay services Strong written and verbal communication skills with the ability to communicate effectively with all levels of staff Education & Experience: High School Graduate or Equivalent (GED). BA or BS a plus Previous call center experience is preferred 2+ years financial services experience. Certificates, Licenses and Registrations: Must successfully complete BSA/OFAC training as required Employee must be bondable (insurable) Must complete and pass annual training courses required by management Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are varying 8 hour shifts Monday through Friday between the hours of 7:30 a.m. to 6:00 p.m., and occasional Saturdays from 9:00 a.m. until 1:00 p.m. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to stand, walk and sit, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and/or carry up to 30 pounds. Employment Requirements: All applicants must meet the certain conditions of employment to be eligible for employment at Sunbelt Federal Credit Union: U.S. Citizenship Successfully passing a drug test for illegal drugs Successfully passing a background investigation and Credit Check Benefits Offered: 401K, With employee match and profit shares. Medical, Dental & Vision Company provided Life, STD, LTD Aflac Insurance products Paid Holidays Employee Education Assistance Program 16 Days of PTO (Paid time off) that begins accruing day one. (usable after 90 days) Employee Assistance Program (EAP) DECLARATION: This job description is designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Sunbelt FCU is an Equal Opportunity Employer. Compensation: $15.00 - $17.00 per hour

Job Details SEMRHI Broadway - Hattiesburg, MS Full Time High SchoolDescription Under the direction of the Lead Call Manager, the Call Center Representative (CSR) performs a variety of tasks related to answering incoming telephone calls for all clinics, schedule appointments, make follow-up calls to patients, create new medical records, enter and verify demographic, account and coverage information and enroll patients in MySEMRHI. The CSR ensures that patients efficiently flow through the scheduling and registration processes, while also delivering great experiences through compassionate interaction to ensure patient satisfaction. The CSR must demonstrate the ability to be a team member and skills to appropriately communicate and interact with the patients of all age groups, while being sensitive to their culture and religious beliefs. Job Responsibilities: • Communicates effectively with the bilingual (Spanish) patients • Answers incoming calls using a multi-line phone system while accessing multiple systems simultaneously • Registers patients by entering or updating patient information in the Allscripts system • Completes the scheduling process by booking appointments, reminding patients what to bring to their visit ,and providing an arrival time frame that allows the patient to complete all of the necessary paperwork relating to their visit. • Accurately enters coverage information into the Allscripts system in order to ensure that eligibility is verified before the patient arrives at the clinic • Prequalifies patients for SEMRHI's sliding scale program and instructs them what documentation the clinic needs to complete the approval process • Assists patients with registering for their MySEMRHI patient portal account • Maintain AHT, Quality Assurance, AUX, hold times, and schedule adherence at or above the expected performance level for each metric • Evaluates every interaction by using active listening and critical thinking skills to determine the level of urgency for that specific contact. • Accurately captures call details using SEMRHI's customer relationship management software • Remain calm under pressure and effectively resolve patient complaints • Utilizes triaging and a warm transfer process to direct calls to other areas of the organization • Resolves every patient compliant by displaying ownership in the resolution of the patient's concern. • Respects patient's privacy, dignity, and cultural beliefs in all interactions • Ensures confidentiality by abiding by applicable laws, regulations, and SEMRHI policies when working with Protected Health Information • Assists with the orientation and training of other employees • Cross train to other positions, as directed • Performs all other duties, as assigned • Completes the required IT/Security trainings prior to the deadline Qualifications Knowledge, Skills, and Abilities: Working Knowledge of Microsoft Office General knowledge of medical terminology General knowledge of HIPPA and related patient privacy regulations Skill at deescalating irate patients Ability to work in a high stress environment Ability to adapt to quickly changing priorities Ability to multi-task while maintaining a professionalism and a positive attitude Education / Experience Requirements: • High school diploma or GED • Must demonstrate basic computer and advanced typing skills • 1 year of call center experience • Experience in a health/clerical related field is preferred • Bilingual English/Spanish is preferred Physical and Other Requirements: • Ability to continuously listen, visualize, have dexterity and eye-hand coordination, ability for simple grasping and speed work • Must be able to remain in a stationary position • Must frequently be able to sustain concentration while accessing multiple systems in order to resolve patient issues

Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

NOW HIRING: Customer Service Representative - Bay Springs, MS Looking for a reliable, long-term career with a company that's built on trust, stability, and family values? Southern Propane in Bay Springs, MS is seeking a dependable and customer-focused individual to join our team as a Customer Service Representative. This position is located in a satellite office where the CSR will work independently without on-site supervision, requiring strong self-motivation and the ability to manage tasks with minimal guidance. Who We Are: Southern Propane is a family-owned propane company with over 70 years of experience serving homes and businesses across the Southeast. As part of the Ergon family of companies, we operate more than 30 locations across 5 states, and we take pride in offering exceptional service-both to our customers and our employees. We're not just a workplace-we're a place to build your future. Key Responsibilities: Answer incoming phone calls in a courteous and professional manner Respond to customer questions, concerns, and requests accurately and efficiently Maintain a calm and helpful attitude, even in challenging situations Perform general office duties such as filing, scanning, and data entry Create propane deliveries after obtaining information from customers Accept cash, check, and credit card payments from customers Qualifications: High school diploma or equivalent required Strong verbal and written communication skills Friendly, patient, and professional demeanor Ability to handle multiple tasks at once Basic computer and typing skills Prior customer service experience is a plus Benefits available: Competitive pay + bonus opportunities Medical, dental, vision & life insurance 401(k) with company match Paid time off Propane discount Supportive team, long-term stability, and room to grow 📍 Location: Southern Propane, 3216 Hwy 15 N, Bay Springs, MS 39422 Employment offer contingent upon pre-employment drug test, background check, and MVR.

Automotive Customer Service Representative (Focus: Customer Satisfaction & Follow-Up) Full-Time | Career Growth Opportunities | Industry-Leading Pay Structure Are you passionate about delivering world-class customer service? Do you have a knack for follow-up and building lasting relationships? Walt Massey Automotive is seeking motivated, high-energy professionals who are ready to build a career focused on ensuring every customer experience ends with satisfaction. What You'll Do: Engage with recent service customers to ensure expectations were met and concerns addressed Follow up with customers to reinforce brand confidence and build lasting loyalty Document all customer interactions and feedback in our CRM system Partner with service and management teams to support our mission of delivering best-in-class experiences Help drive our Customer Satisfaction Index (CSI) by closing the loop and resolving any issues proactively Who We're Looking For: Driven, career-minded individuals who take pride in follow-through Friendly, confident communicators with a professional phone presence Detail-oriented, organized, and capable of managing multiple tasks Comfortable using phones, CRM tools, and other communication technology Automotive or customer service experience is a plus, but not required Why Walt Massey? Clear career path with internal promotion opportunities Competitive pay structure with performance incentives A collaborative and supportive team culture Comprehensive benefits: Health, dental, vision, and 401(k) Apply today and join a company that believes great service doesn't end with the sale - it begins with relationships built on trust, care, and attention to detail. Apply today and join a company that believes great service doesn't end with the sale - it begins with relationships built on trust, care, and attention to detail.

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard• Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary• Check expected departures for today & clears checkouts or extends stays after check out time• Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionFASTSIGNS #350301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 - $19 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

FASTSIGNS #350301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $12.00 - $15.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job Description Club Role - Customer Service Representative-Overnight Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team! Job Summary The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. This is an overnight position Monday-Friday. Duties & Responsibilities ● Greet and check in all members, guests, and prospective members ● Answer phone calls in a polite and professional manner ● Inform prospective members about our membership options and current promotions ● Facilitate necessary updates to members' accounts ● Ensure all retail items are fully stocked ● Operate the POS system and accept payments ● Assist in maintaining the neatness and cleanliness of the club ● Other duties as assigned Compensation ● Part time employee ● Hourly ● Complimentary gym membership Qualifications ● High school diploma or equivalent ● Customer service - 1 year (preferred) ● CPR/AED certification (preferred) ● Basic computer proficiency ● Professional attitude ● Upbeat and positive personality ● Efficient and effective communication skills ● Ability to multi-task and excel in a busy environment Job Requirements ● Pass drug screening ● Background check ● Use of finger scan technology for recording time worked ● Not eligible to work remotely

Responsive recruiter Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Profit sharing Tuition assistance Vision insurance E-Branch Account Services Representative SUMMARY/OBJECTIVE:As an E-Branch Account Services Representative, you will deliver financial education and assistance to our members through digital technology. This position will perform a broad variety of account service functions with accuracy and in a timely manner, to include account opening / maintenance and refer lending transactions to our centralized lending team. These functions may include, but are not limited to account maintenance, opening new accounts and offering ancillary products. This position will be based in a central location and may occasionally assist in the account services call center as needed. FLSA Classification: Non-Exempt Essential Functions:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides daily support by assisting members via direct contact channels to include: inbound/outbound text, Video Banking, secure messaging and email with professionalism and urgency. Creates, maintains and enhances account holder relationships, ensuring an exceptional experience via Video Banking technology. Assist with daily verification of new online enrollments for fraud prevention purposes. Maintains in-depth knowledge of Credit Union products, services, policies and applicable regulations. Effectively interview account holders and potential account holders independently. Asks questions and listens carefully to determine the appropriate SFCU products and services to offer. Presents products and services in a positive, professional and knowledgeable manner, so inquiring individuals can make an informed decision. Opens new share and share draft accounts. Verifies personal identification to prevent fraudulent activity. Provides regulatory disclosure information on new and other specific types of accounts. Orders or prints plastics such as Debit and Credit Cards. Identifies needs, develops financial relationships, and consistently provides account holders with opportunities for appropriate loan and deposit products and services. Refers all loan inquiries to the centralized lending department while the member is present virtually. This will be via transferring the member to the centralized department via Video Banking technology. Effectively cross-sells account, consumer loan and mortgage loan products. Supports the credit union's mission, vision, strategic goals, quality initiatives and service standards. Supports SFCU's mission to become the primary financial institution of our account holders by providing services in an expeditious and courteous manner. Understands that educating our account holders and informing them of the products and services we have to offer is the highest level of service we can provide and the key to accomplishing out mission and goals. Strives to meet individual goals by effectively cross selling products and services. Resolves account holder problems independently and escalates more complex problems or situations to management. Also ensures that the escalation is entered in to the Contact Management with detailed information of the account holder's issue and the best way to contact the account hold when a resolution is found. Competencies:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Fluency in English required. Excellent verbal and written communication skills with emphasis on proper grammar, etiquette and voice qualities such as tone, inflection and enunciation. Effective communication skills with the ability to multi-task while maintaining attention to detail and operating several computer programs to ensure transaction integrity. Must be familiar with the internet, mobile apps, and navigating software platforms. Knowledge of, or the ability to quickly learn banking software applications. Working knowledge of SFCU's products, services, policies and procedures. Understanding of federal laws and regulations that govern financial institutions. Basic understanding of computer applications and software Must possess strong basic math skills, accuracy and attention to detail Qualifications: High School Graduate or Equivalent (GED). At least 12 months of credit union/banking or call center experience (preferably in a customer service capacity) Strong computer skills and the ability to utilize multiple computer applications simultaneously Position Type/Expected Hours of WorkThis is a full-time position. Shifts may range from 8:00am - 5:30pm plus occasional Saturdays 9 - 1. Shifts may change or rotate, with sufficient notice, according to business needs. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The employee is frequently required to kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 25-50 pounds. Employment RequirementsAll applicants must meet the certain conditions of employment to be eligible for employment at Sunbelt Federal Credit Union: U.S. Citizenship Successfully passing a background investigation Benefits Offered: 401K, With employee match. Medical, Dental, Vision, Life, STD, LTD insurances Paid Holidays Employee Education Assistance Program (Tuition Reimbursement). 16 Days of PTO (Paid time off) that begins accruing day one. (usable after 90 days) Employee Assistance Program (EAP) DECLARATIONThis job description is designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Sunbelt FCU is an Equal Opportunity Employer.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

As the leaves start to blow, let us help you bring in some extra dough! Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. Our company motto is “Less Stress, More Success!” Company Description Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. Our company motto is “Less Stress, More Success!” Job Description ABOUT THE JOB As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to creating a pleasant experience for Customers. As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours! Qualifications Smiling face and great attitude! Additional information All your information will be kept confidential according to EEO guidelines. WHAT DO CSRs DO? · Provide a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a rock-solid brand image. · Ensure our stores are kept clean and sanitized for our Team and Customers. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Provide amazing Customer service. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store. WHAT'S IN IT FOR YOU? · Join a winning Team who is the best pizza company in the world & in every neighborhood! · Complete all RPM world class training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Opportunity to continue your development through RPM Pizza College. · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. · Variable hourly (meaning hours vary by week) position with competitive pay. · Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9-month measurement period. · 401K program available. Qualifications HOW CAN YOU QUALIFY? · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.