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Customer service representative jobs in La Crosse, WI

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  • STUDENT: Call Center Operator/Faith Radio

    University of Northwestern St. Paul 4.0company rating

    Customer service representative job in Minnesota City, MN

    Title: STUDENT: Call Center Operator/Faith Radio VP Area: VP - Media Department: Faith Radio Network $12.48 per hour Who We Are: Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God's Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern - St. Paul and through gospel outreach and faithfulness with Northwestern Media. Position Summary: We are looking for students who can answer incoming telephone calls during our fundraiser event; simply greet the caller and enter their information into our computer system with great attention to detail. Key Responsibilities: * Answer incoming calls, enthusiastically greeting callers * Accurately and efficiently enter caller and donation information into computer system * Keep all caller and donor information confidential Qualifications: * Must be detail-oriented, organized and self-disciplined * Able to interact with a variety of individuals in a professional, tactful and courteous manner * Have strong phone and customer service skills * Able to maintain confidential information * Must have proficient computer skills and ability to enter data accurately * Able to work independently and take initiative * Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern's mission, Doctrinal Statement and Declaration of Christian Community Key Skills: * Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision. * Confidentiality: Maintains discretion and handles sensitive information appropriately. * Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail. * Technical Proficiency: Intermediate to advanced computer skills, including Microsoft Office and related software. * Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills. * Background Check: Must pass initial and ongoing background checks as a condition of employment. Work Environment: The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies. frame-loader#show Progress clinch:authenticated@document->frame-loader#reload" id="turbo_frame_page_block_af0c1e276cdf6efed88e9528a4a87515" src="/pages/5b841ca960ee0a8ddc4ec0f0a6c513ba/blocks/af0c1e276cdf6efed88e9528a4a87515?job_uid=ec80c6eb0b0f499070be51ca57dc663c&postfix=1_1">
    $12.5 hourly 10d ago
  • Customer Care Call Representative

    Citizens State Bank of La Crosse 3.4company rating

    Customer service representative job in La Crosse, WI

    Full-time Description Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skillset? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If you're willing to learn, we're willing to train you! Citizens State Bank is a top-performing and community-focused financial institution with a strong commitment to serving our customers' banking needs. With a history spanning 116 years, we take pride in providing personalized financial solutions and exceptional customer service to our valued customers. We are currently seeking a dynamic and experienced Customer Care Call Representative to assist our team in providing the highest level of customer satisfaction. As a Customer Care Call Representative, you'll be the first point of contact in the department for incoming customer calls-bringing a high-energy, customer-first attitude to every interaction. You'll provide thoughtful support and help connect customers to the right information or team. You'll be trusted with important conversations and empowered to solve a variety of everyday banking needs while delivering the friendly, professional experience our customers expect. Key Responsibilities: · Handle inbound customer calls professionally and courteously. · Assist customers with account inquiries, transaction history, password resets, and other general banking-related questions. · Process various banking transactions, including fund transfers, bill payments, and account updates. · Promote and educate customers about our range of banking products and services. · Resolve customer complaints or issues, escalating when necessary to ensure swift resolution. · Update and maintain customer records accurately in the bank's database. · Follow established procedures and guidelines to ensure compliance with banking regulations. · Collaborate with other bank departments to resolve complex customer inquiries. Qualifications: · Previous customer service experience, preferably in a call center or banking environment. · Strong verbal communication skills and a friendly, professional phone demeanor. · Proficient computer skills and ability to navigate banking software and systems. · Knowledge of basic banking products and services. · Excellent problem-solving skills and attention to detail. · Ability to multi-task and work in a fast-paced environment. · Strong team player with a “Yes I can” attitude and the ability to collaborate effectively with colleagues. Citizens State Bank offers an excellent salary and benefits package-including access to free health care. Combine that with our dynamic culture, and you'll see why we're unlike any other. Candidates interested in working in a fun, high-energy organization that was named as one of the top Community Banks in the nation, and an American Banker's Best Banks to Work For, should visit our employment opportunities page. Do not wait, our positions fill quickly, and you do not want to miss out on joining the best culture in the industry! While you wait for our response, check us out on Facebook and visit our website at ************************* Salary Description $18-$22
    $32k-39k yearly est. 60d+ ago
  • Customer Relations Representative - State Farm Agent Team Member

    Anthony Vote-State Farm Agent

    Customer service representative job in Winona, MN

    Job DescriptionBenefits: Benefits Stipend 401(k) Bonus based on performance Paid time off ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Anthony Vote - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $34k-44k yearly est. 8d ago
  • Customer Service Technician

    Brightspeed LLC

    Customer service representative job in La Crosse, WI

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: * Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment * Performing maintenance and repair on outside plant facilities * Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables * Observing all safety rules and regulations * Assisting other technical personnel in the performance of their duties when requested * Actively supporting sales and marketing related activities * Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: * High School diploma or equivalent experience * Ability to distinguish colors on facilities * Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) * Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) * Basic computer skills including MS Office applications * Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) * Ability to work aloft (e.g. ladder) * Ability to work outside in all weather conditions and at various hours of the day/night * A valid driver's license and satisfactory driving record * Positive and professional appearance and demeanor when communicating the company's products and services to our customers * Accountability/dependability (on time and on load when scheduled and serve on call as needed) * Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) * Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) * Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions * Active Learning (curious seeker of added information and actively works to improve skills and knowledge) Additional Information BONUS POINTS FOR: * Prior experience as a customer facing telecom operations technician * Basic electricity training/certification or documented equivalent work experience * ADSL installation/repair experience (self/full installs) * A+/Net + Certified Required Soft Skills #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: * Brightspeed's Privacy Notice for California Residents * Brightspeed's Privacy Notice
    $34k-45k yearly est. 9d ago
  • Customer Service Representative

    Holmen Cheese, LLC

    Customer service representative job in La Crosse, WI

    The Customer Service Representative will play an essential role in ensuring our external customers have a positive experience with Holmen Cheese. This role will encompass responsibilities that impact multiple departments daily. The person in this role will ensure accuracy of sales order entries, customer satisfaction, timeliness, and thoroughness of all aspects of the customer experience. Good computer skills are a must for the person in this role, particularly experience with Microsoft Excel, ERP programs, and outlook. This is not a 100% sit behind a desk job. It will require trips to the warehouse and helping prepare samples up to 50lbs for shipment. Requirements Requirements We are looking for a team member who can join a dynamic team and contribute right away. To be successful in this role the team member will have good computer skills, exceptional customer service skills, critical thinking, mult-tasking and problem-solving skills. In this role the team member will need to be able to think on their feet when dealing with customers both internal and external. In addition, this team member will be required to interact out in the plant with warehouse staff and forklift drivers. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Experience Receives incoming calls, emails, mail and small parcel packages and direct as needed Welcomes visitors and notifies appropriate staff of their arrival Ensures entry way and conference rooms are cleaned and supplied as needed Customer Service/Sales Receive customer communication via telephone, email, mailings, and to support the sales and accountmanagement efforts of the sales team. Build and maintain customer relationships and effectively interact with all departments to resolve issues in a timely manner Maintain designated inventory rack in the warehouse for customer samples Pick product from warehouse, convert, package and ship sample requests in a timely manner Entering sales orders into the company ERP system Support in client interactions and solving customer issues to ensure customer satisfaction. Ensure reporting and communication is frequent and bi-directional within team and internal departments. Monitor Sales Order status report to ensure customer expectations for delivery are communicated and met. Utilize troubleshooting and time management skills to exceed customer expectations. Supply Chain Help coordinate outbound trucking to ensure timely delivery of goods Support warehouse team by scheduling shipments at bottom of warehouse calendar Assist drivers with directions to the facility as needed NON-ESSENTIAL DUTIES AND RESPONSIBILITIES Ensure export paperwork is done for shipments if applicable. Ensure customer pricing is communicated correctly and up to date in ERP system Involvement in monthly Sales and R&D pipeline meetings Other Perform other duties or responsibilities as assigned. Physical Requirements: Sit frequently 65%; Stand & Walk 35% Lift, bend, stoop, push/pull exerting as follows: Occasionally: 0-49 pounds Rarely: 50+ pounds Use of hands and fingers to operate, handle, or feel objects, tools or controls and reach with hands and arms Noise level in the office is minimal; noise level in the plant varies but can reach moderate level. Salary Description $20-$25+ DOE
    $29k-38k yearly est. 7d ago
  • Customer Service Representative - Collision Center

    Premier Truck Group

    Customer service representative job in La Crosse, WI

    Winners Work Here!Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work. Who is Premier Truck Group?Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it. Why Join Our Winning Team? When you join our team, you're rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:Employee Discounts Medical, Dental, and Vision InsuranceLife InsuranceEmployee Assistant ProgramsPaid Holidays and Paid Time Off 401k Plan with Employer MatchTrainingWork-Life Balance Here are some quick insights into this opportunity. We would love to discuss it with you in more detail! Customer Service Representative Responsibilities: Responsible for greeting customers coming into the collision center for all service needs. Take and determine appropriate course of action for all incoming service department telephone calls concerning pending repairs, scheduling, cost and completion dates. Assist in the preparation of quotes on repair jobs. Write service orders and obtain customer approval of orders. Open Repair Orders and close Repair Orders in times of customer/service overflow. Assist the Shop Supervisor'(s) in the assignment of collision technicians to specific service jobs. Monitor job progress and keep customer updated. Assist collision technicians in identifying opportunities to Up-Sell. Report all customer complaints to the shop foreman or collision center manager. Inspect each departing job for quality and cleanliness. Finalizes paperwork upon completion of work and at end of shift. Check all cash schedules daily. Assist shop foreman daily. Serve as relief for all shop foreman vacations, etc. Promote good housekeeping and safe work practices. Perform all other duties as assigned. Customer Service Representative Requirements: Education A high school diploma or GED is required. Additional training in heavy duty trucks required. Equivalent education and relevant work experience may be considered. ExperienceMinimum of 2 years of experience in Customer Service Relations, vehicle environment and employee supervision Licenses or CertificatesA valid driver's license is required. CDL and DOT medical card is mandatory if vehicle is to be driven off of dealership premises Appearance/UniformsAll employees must maintain a neat, clean and well-groomed appearance IND-SERVICEReady to Join?Apply now to learn more about what Premier Truck Group has to offer! Premier Truck Group is an equal opportunity employer.
    $29k-38k yearly est. Auto-Apply 60d+ ago
  • Personal Lines CSR

    Harrison Gray Search & Consulting

    Customer service representative job in La Crosse, WI

    Job Description Harrison Gray Search has partnered with one of the largest independent agencies in Wisconsin, who is searching for a Customer Service Representative for the front desk in their La Crosse office. The Customer Service Representative will ideally have personal and/or commercial lines experience. The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain the agency management system with current information. Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience. Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Hands-on Training Mon-Fri Schedule Retirement Plan Evenings Off Requirements Required Knowledge and Skills Excellent verbal and written communication skills Strong analytical thinking and organizational skills Ability to interact professionally and effectively with customers and team members Proficient computer skills including the ability to document and access information Ability to follow existing processes, procedures, and verbal instruction Ability to manage multiple priorities, accurately, efficiently, and independently Attention to detail and ability to complete tasks with a high degree of accuracy License and Certification Requirements Valid WI driver's license and acceptable driving history Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin Responsibilities Production Support Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers Prepares proposals and renewal summaries Maintains agency management system with up-to-date and accurate data Administers processing and suspense of new business, renewals, cancellations, and endorsement requests Prepares certificates, binders, surety bonds and general correspondence Completes MVR requests and trucking certificates according to scheduled rotation Administers change requests and endorsements Answers incoming phone calls, greets and assists agency visitors Acts as primary and/or secondary back-up to front desk receptionist, if applicable Administrative Organizes tasks and resources to complete work and meet deadlines according to established procedures Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards Responds to incoming phone calls and emails promptly and effectively Performs basic office functions including emailing, filing, scanning, copying, and faxing Customer Service Delivers exceptional customer service with a goal of exceeding customer expectations with every interaction Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers Answers customer questions and resolves complaints in a timely and efficient manner Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors
    $29k-38k yearly est. 29d ago
  • Customer Service Representative - Personal Lines

    Spectrum Insurance Group LLC

    Customer service representative job in La Crosse, WI

    Job Description Spectrum Insurance Group is searching for a Customer Service Representative for the front desk in our La Crosse office. The Customer Service Representative will have personal and/or commercial lines experience. The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain our agency management system with current information. Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience. Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Hands on Training Mon-Fri Schedule Retirement Plan Evenings Off Responsibilities Production Support Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers Prepares proposals and renewal summaries Maintains agency management system with up-to-date and accurate data Administers processing and suspense of new business, renewals, cancellations, and endorsement requests Prepares certificates, binders, surety bonds and general correspondence Completes MVR requests and trucking certificates according to scheduled rotation Administers change requests and endorsements Answers incoming phone calls, greets and assists agency visitors Acts as primary and/or secondary back-up to front desk receptionist, if applicable Administrative Organizes tasks and resources to complete work and meet deadlines according to established procedures Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards Responds to incoming phone calls and emails promptly and effectively Performs basic office functions including emailing, filing, scanning, copying, and faxing Customer Service Delivers exceptional customer service according to Spectrums Customer Service Standards with a goal of exceeding customer expectations with every interaction Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers Answers customer questions and resolves complaints in a timely and efficient manner Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors Requirements Required Knowledge and Skills Excellent verbal and written communication skills Strong analytical thinking and organizational skills Ability to interact professionally and effectively with customers and team members Proficient computer skills including the ability to document and access information Ability to follow existing processes, procedures, and verbal instruction Ability to manage multiple priorities, accurately, efficiently, and independently Attention to detail and ability to complete tasks with a high degree of accuracy License and Certification Requirements Valid WI drivers license and acceptable driving history Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin
    $29k-38k yearly est. 13d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Customer service representative job in La Crosse, WI

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $29k-37k yearly est. 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Kurt Pfaff-State Farm Agent

    Customer service representative job in Onalaska, WI

    Job DescriptionBenefits: License Reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened its doors in July 2016, and were proud to be approaching our 9-year anniversary. Over the years, we've built a team-first culture rooted in support, growth, and genuine care for our customers and one another. We believe in rewarding hard work, which is why we offer paid life and disability insurance policies, and after your first full year, youll enjoy 20 days of PTO to recharge and enjoy life outside the office. If you're looking for a positive, purpose-driven workplace where your contributions truly matter, wed love to connect. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Kurt Pfaff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 17d ago
  • Customer Service Representative - State Farm Agent Team Member

    Reggie Rabb-State Farm Agent

    Customer service representative job in Onalaska, WI

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Reggie Rabb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 21d ago
  • Customer Service/Service Advisor

    Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska

    Customer service representative job in Black River Falls, WI

    The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
    $16-25 hourly Auto-Apply 40d ago
  • Guest Service Representative | Full Time | Hampton Inn | Onalaska, WI

    OCI Hospitality

    Customer service representative job in Onalaska, WI

    Job Description Guest Service Representative--Hampton Inn Onalaska OCI Hospitality Management Job Details Schedule: 6-2 p.m. and 2-10 p.m., both weekdays and weekends Job Type: Full-time Pay Range: $14.50-$17.50/hour, based on experience Benefits Travel Discount Flexible Schedules Benefits for Full-time Team Members 401K Match Medical, Vision, Dental, Etc. PTO Job Overview/Summary About the Role: Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guests--asking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with. About You: A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. What You Gain: You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company. About Us: Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.
    $14.5-17.5 hourly 25d ago
  • Customer Service Representative - II

    S & S Cycle 4.0company rating

    Customer service representative job in Viola, WI

    Job Description TITLE: Customer Support Representative II DEPARTMENT: Sales REPORTS TO: Sales & Technical Support Manager To efficiently handle all customer accounts as it relates to issues, troubleshooting & diagnostics, order taking, CASE creation and provide timely and knowledgeable responses to customer inquiries while working as part of and supporting the CS Team. ESSENTIAL FUNCTIONS: Thoroughly understand and adhere to the department goals, objectives, and strategy Establish and maintain credibility throughout the organization as an effective developer of solutions Present and maintain positive morale amongst employees Quickly & effectively react to telephone inquiries and provide customer service which includes processing orders, price quotes, returns and information; accounting pickup, releasing credit hold orders, account leveling & discount programs Estimates date of delivery to customer Investigates and resolves customer problems with deliveries Check backorders to determine ship date Update customer information in system and accurately build a Customer Profile for accounts in & out of their region (meaning they double check all customer information based on contact rather than only assigned accounts). QUALIFICATIONS: Experienced working in customer service & account management Flexible, energetic, forward-thinking, and creative with high moral and ethical standards High analytical ability, good judgment, and strong operational focus Well organized and self-directed Able to relate to people at all levels of the organization in a positive fashion Excellent verbal and written communication skills; working knowledge of computer applications Good V-Twin / S&S product knowledge High school graduate 2-3 year prior customer service experience WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Work is performed in an office environment with occasional exposure to production environment While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel or crawl. The employee may occasionally lift and/or move up to 20 pounds Must comply with safety equipment standards: safety glasses, hearing protection, and safety toe shoes when present on production floor
    $30k-38k yearly est. 4d ago
  • Customer Service Rep(01940) - 1201 Gilmore Ave

    Domino's Franchise

    Customer service representative job in Winona, MN

    You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full-time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
    $31k-40k yearly est. 2d ago
  • Customer Service Representative - State Farm Agent Team Member

    Karen Koenigs-State Farm Agent

    Customer service representative job in Black River Falls, WI

    Job DescriptionBenefits: 401(k) matching Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative with Karen Stai Koenigs Insurance Agency, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 29d ago
  • Shift Leader - Customer Service Associate (Restaurant)

    Dunkin'-Black River Falls

    Customer service representative job in Black River Falls, WI

    Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. ! Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: - Lead by example and support your team in delivering top-notch guest service - Keep operations running smoothly - prepping food, managing inventory, or handling cash - Train and coach crew members to be their best - Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards - Step in for the manager when needed, help make key decisions What You Bring to the Table: - Previous experience in food service or retail (leadership experience is a plus!) - A positive attitude and strong communication skills - Ability to multitask and stay cool under pressure - Willingness to work flexible hours, including early mornings, weekends, and holidays - A team-first mindset and a passion for great coffee and customer service - Must be at least 18 years of age - You're fluent in English and eligible to work in the U.S. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
    $25k-31k yearly est. 60d ago
  • DME Sales & Service Specialist

    Winona Health 4.1company rating

    Customer service representative job in Winona, MN

    DME Sales and Service Specialist DME 0.9 FTE, 72 Hours Per Pay Period Hours scheduled between 8 am and 5 pm, Monday through Friday Weekends: No Holidays: No On Call: No The DME Sales and Service Specialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical. Essential Duties & Responsibilities: * Assist patients in the selection of available DME products. * Demonstrate and explain DME equipment for in-home use and obtain appropriate documentation. Complete pick-up and sanitation of equipment as needed. * Perform maintenance and repair of DME products per manufacturer's guidelines. * Assemble equipment and stock the retail sales floor. * Assist with the DME order intake process. * Contact eligible patients for monthly/quarterly resupply orders. * Perform POS transactions, along with opening and closing duties. * Answer customer inquiries and process patient payments via phone and walk-ins. * Other duties as delegated by management. Supervisory Responsibilities: No direct reports. Essential Skills and Experience: Required: * Effective interpersonal, time management, and organizational skills * Excellent customer service skills Preferred: * Associate's degree in a related field of study. * Experience in DME products and services * Basic computer skills Summary of Benefits at Winona Health: At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available: Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers For more details or specific information, visit our website or contact Human Resources Internal Applicant Policy: It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications. Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications. Disclaimer: Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
    $30k-34k yearly est. 30d ago
  • Customer Service Technician

    Brightspeed

    Customer service representative job in La Crosse, WI

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: High School diploma or equivalent experience Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) Additional Information BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice
    $34k-45k yearly est. 9d ago
  • DME Sales & Service Specialist

    Winona Health 4.1company rating

    Customer service representative job in Winona, MN

    DME Sales and Service Specialist DME 0.9 FTE, 72 Hours Per Pay Period Hours scheduled between 8 am and 5 pm, Monday through Friday Weekends: No Holidays: No On Call: No The DME Sales and Service Specialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical. Essential Duties & Responsibilities: ​ Assist patients in the selection of available DME products. Demonstrate and explain DME equipment for in-home use and obtain appropriate documentation. Complete pick-up and sanitation of equipment as needed. Perform maintenance and repair of DME products per manufacturer's guidelines. Assemble equipment and stock the retail sales floor. Assist with the DME order intake process. Contact eligible patients for monthly/quarterly resupply orders. Perform POS transactions, along with opening and closing duties. Answer customer inquiries and process patient payments via phone and walk-ins. Other duties as delegated by management. Supervisory Responsibilities: No direct reports. Essential Skills and Experience: Required: Effective interpersonal, time management, and organizational skills Excellent customer service skills Preferred: Associate's degree in a related field of study. Experience in DME products and services Basic computer skills Summary of Benefits at Winona Health: At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available: Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers For more details or specific information, visit our website or contact Human Resources Internal Applicant Policy: It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications. Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications. Disclaimer: Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
    $30k-34k yearly est. 31d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in La Crosse, WI?

The average customer service representative in La Crosse, WI earns between $26,000 and $42,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in La Crosse, WI

$33,000

What are the biggest employers of Customer Service Representatives in La Crosse, WI?

The biggest employers of Customer Service Representatives in La Crosse, WI are:
  1. Premier Truck Group
  2. TCH Group, LLC
  3. Auto Club Speedway
  4. The Jonus Group
  5. Boyd Group Services
  6. Harrison Gray Search & Consulting
  7. Holmen Cheese, LLC
  8. Kurt Pfaff-State Farm Agent
  9. Reggie Rabb-State Farm Agent
  10. Spectrum Insurance Group LLC
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