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Customer service representative jobs in Macomb, IL - 98 jobs

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  • Customer Relations Representative - State Farm Agent Team Member

    Jacob Weston-State Farm Agent

    Customer service representative job in Macomb, IL

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with jacob weston - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $34k-45k yearly est. 22d ago
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  • Customer Relations Representative - State Farm Agent Team Member

    Jess Sutcliffe-State Farm Agent

    Customer service representative job in Fort Madison, IA

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 2021 and currently have 11 team members. We value a balanced, rewarding work environment where hard work is recognized and celebrated. Team members enjoy travel opportunities when benchmarks are met, plus everyone gets their birthday off with pay. Our agency is deeply involved in the community, and we take pride in supporting and showing up for local events. We believe in creating a workplace where team members can thrive professionally without sacrificing their personal lives. We offer a Simple IRA and health benefits, reinforcing our commitment to supporting both your career and well-being. If youre looking for a team that values growth, community, and balance, this could be the right fit for you. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Jess Sutcliffe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $31k-41k yearly est. 24d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Rob Williams-State Farm Agent

    Customer service representative job in Galesburg, IL

    Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Rob Williams - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $34k-45k yearly est. 27d ago
  • Customer Service Representative - State Farm Agent Team Member

    Dee Clark-State Farm Agent

    Customer service representative job in Canton, IL

    Job DescriptionAbout the Agent Dee has been a State Farm agent since February 2007, bringing 33 years of insurance industry experience to the table. With a degree in Finance from Bradley University and professional designations like Chartered Financial Consultant, Chartered Life Underwriter, and Fellow Life Management Institute, Dee is deeply committed to delivering expert guidance to customers. Her team includes two full-time and two part-time employees, all dedicated to providing exceptional service. Dee is passionate about giving back to the community, whether through financial contributions, hands-on volunteer work, or educational initiatives. She is an active member of the local Kiwanis Club and serves as a Big Sister with Big Brothers/Big Sisters of Fulton County. Her commitment to community enrichment reflects the agencys broader mission to foster unity and resilience. In the office, Dee has created a supportive culture that emphasizes open communication, mutual respect, and continuous learning. Team members are encouraged to grow both personally and professionally, with a focus on collaboration and celebrating successes. Employees enjoy perks like paid time off for birthdays, holidays, and a PTO bank, all within a positive and empowering work environment. Together, the team works with integrity and enthusiasm to achieve their goals while making a meaningful impact on the community. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $29k-37k yearly est. 30d ago
  • Customer Service Representative - State Farm Agent Team Member

    Chuck Taylor-State Farm Agent

    Customer service representative job in Canton, IL

    Job DescriptionBenefits: License reimbursement 401(k) matching Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive been a State Farm Agent since 1982 and remain proud to serve the Canton community where my roots run deep. Over the years, Ive had the privilege of giving back through service as a 20-year YMCA Board Member, Canton Area Chamber of Commerce participant, Canton Athletic Booster Club supporter, and as the 2004 Canton Citizen of the Year. A graduate of Eastern Illinois University, Ive built my agency on relationships, trust, and long-standing community ties. We also offer valuable benefits, including a paid retirement fund with employer match, as part of our commitment to supporting our team. If youre looking for a place where you can grow your career, serve your community, and be part of a trusted and respected team, this could be the right fit for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Chuck Taylor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-37k yearly est. 22d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jerome Ivie-State Farm Agent

    Customer service representative job in Macomb, IL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Life Insurance Disability Insurance Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Annual bonuses Annual travel paid for by agency Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Bilingual Spanish preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $28k-37k yearly est. 18d ago
  • Customer Service Representative - State Farm Agent Team Member

    Pfeifer Ins and Fin Svcs, Inc.

    Customer service representative job in Macomb, IL

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Pfeifer Ins and Fin Svcs, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $28k-37k yearly est. 4d ago
  • Customer Service Representative

    Genpt

    Customer service representative job in Fort Madison, IA

    • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $28k-37k yearly est. Auto-Apply 39d ago
  • Customer Care Representative

    Utrecht Art Supply

    Customer service representative job in Galesburg, IL

    Your Role... The Customer Care Representative will be expected to process inbound customer inquiries via telephone call, mail, fax, or Internet in a fast-paced environment.Responsibilities: * Conduct customer interactions in a friendly, courteous, and professional manner. * Analyze customer needs and provide accurate information regarding pricing, delays, and product details. * Key orders quickly and accurately while maintaining attention to detail. * Perform basic mathematical calculations during order entry. * Route calls to other departments to ensure exceptional customer service. * Troubleshoot customer issues related to online ordering, tracking, order accuracy or account access. * Identify recurring issues and escalate trends to leadership. * Maintain accurate customer records in CRM systems. * Meet or exceed performance metrics such as call quality, handle time, and customer satisfaction. * Protect customer privacy by following all data security and confidentiality guidelines. * Participate in ongoing coaching and training to maintain high service standards. * Adapt quickly to changes in procedures, systems, and product offerings. * Upsell additional merchandise when appropriate. * Follow all company policies and procedures as outlined in the Employee Guidebook. * Work every other weekend (Saturday and Sunday). * Consistent attendance and punctuality to support team scheduling. * Flexibility to work extended hours during peak seasons or promotional periods. * Perform additional duties as assigned. * Able to work in office in our Galesburg, IL location. General Skills & Competencies: * Strong organizational, listening, and decision making skills. * Excellent written and verbal communication abilities. * Ability to multitask while maintaining accuracy and professionalism. * Proficiency with keyboarding and 10 key number pad. * Ability to work effectively with team members, especially during peak order and shipping periods. * High attention to detail when entering orders or updating customer accounts. * Ability to de escalate challenging interactions using empathy and problem solving. * Comfortable working in a metrics driven environment. * Strong time management skills to balance calls, documentation, and follow up tasks. * Ability to learn new software quickly and navigate multiple systems during live call. * Ability to work independently while staying engaged and productive. Technical Requirements: * Reliable high speed internet connection suitable for remote voice communication. * Ability to work with dual monitors and multitask across several applications. * Familiarity with email, chat, and ticketing systems used in customer support. * Comfort using headsets, softphones, and VoIP tools for inbound and outbound calls. * Maintaining a quiet, distraction free workspace suitable for professional customer interactions. Education: * High school diploma or GED or currently pursuing either. Pay Rate: The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations. * $17.25 per hour+ Incentives * Any hours worked 6 pm or later on Monday through Friday will pay $1 extra per hour; any hours worked on Saturdays and/or Sundays will pay $1 extra per hour. Full Time Benefits Include: * Medical/Dental/Vision Insurance * 401K & Profit Sharing Plan * Incentive Bonus Plans * Paid Holidays & Paid Time Off * Paid Parental Leave * Short-Term/Long-Term Disability * Training Opportunities Who we are... Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States. Our Mission... At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.
    $17.3 hourly 2d ago
  • Customer Service Rep(02701) - 123 W. Calhoun St.

    Domino's Franchise

    Customer service representative job in Macomb, IL

    Join the Domino's Team at Mabes Enterprises Inc. Where Hard Work Pays Off and Pizza Dreams Come True We're not just delivering pizzas-we're building something legendary. Mabes Enterprises Inc. is a proud franchise of Domino's Pizza, the world's #1 pizza delivery brand that started in 1960 with a single store and grew through hustle, innovation, and dedication to quality. At Mabes Enterprises, we carry that same energy forward every day. Led with over 35 years of experience, our team is all about growth, opportunity, and fun. With great leadership from our upper management team, you'll be supported by passionate people who know what it takes to succeed. We're looking for go-getters who want more than just a job . Whether you're starting out or looking to level up your career, this is a place where hard work gets rewarded, skills are built, and promotion from within is real. Many of our leaders started as delivery drivers or team members-and so can you. If you're dependable, motivated, and maybe even feel like pizza sauce runs through your veins, you'll fit right in. We offer flexible hours, a fun and fast-paced environment, and the chance to be part of the best team in the business. What We Offer: A clear path for advancement A positive, team-first culture Leadership that supports your growth Great pay and flexible scheduling The chance to be part of a brand that's been delivering greatness since 1960 Ready to roll? Apply now and let's build something amazing-together. This is your next big move. Job Description Now Hiring: In-Store Team Member at Domino's! Starting Pay: $15.00/hr Benefits: Low-cost health insurance available after just 30 days of employment! Do you love pizza? Do you thrive in fast-paced, fun environments where no two days are the same (but the dough always rises)? If your answer is “heck yes,” we want you on our team! What You'll Be Doing: As an In-Store Team Member, you're the heartbeat of the Domino's experience. You'll be stretching dough, topping pizzas like a culinary Picasso, greeting customers with a smile, and making sure our stores run as smooth as fresh mozzarella. Make and bake delicious pizzas that make people's day Greet and help customers with good vibes and great service Keep the store looking fresh and clean Work as part of a team that feels more like family Learn new skills and grow with us! Why You'll Love It Here: $15/hr starting pay - because awesome work deserves awesome pay Low-cost health insurance available after just 30 days - yup, we care that much A fun, fast-paced, team-oriented atmosphere Flexible scheduling - we get that you have a life outside of pizza Opportunities to level up - many of our managers started in-store just like you! No experience? No problem. We'll teach you everything you knead to know. Apply today and let's make some dough (literally and figuratively). Domino's is an equal opportunity employer. We celebrate every topping.
    $15 hourly 6d ago
  • Medical Equipment Setup, CSR

    Carsonvalleyhealth

    Customer service representative job in Galesburg, IL

    Offering $15.00 - $20.00 per hour. This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center. Job Responsibilities: Performs CPAP/RAD setups in a timely and professional manner May also perform setup of oxygen equipment and other DME in patients' homes as well This includes completion of all required documentation, instructs patient on the safe and proper use of equipment Cleans rental equipment when returned to the center, in accordance with policies and procedures Maintain cleanliness and organization of warehouse/storage area Monitors CPAP/RAD Compliance report and follows up with non-compliant patients Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient Monitors md INR Compliance report and follows up with non-compliant patients Manage the center's oximetry process Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning Responsible for participating in on-call responsibilities for the center The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility Represents the company through professional personal appearance, patient care activities May serve as a backup to other employees for vacation, illness, or other periods of absenteeism Requires use of personal vehicle and a valid driver's license #DD
    $15-20 hourly 3d ago
  • Medical Equipment Setup, CSR

    TCH Group, LLC 2.9company rating

    Customer service representative job in Galesburg, IL

    Offering $15.00 - $20.00 per hour. This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center. Job Responsibilities: Performs CPAP/RAD setups in a timely and professional manner May also perform setup of oxygen equipment and other DME in patients' homes as well This includes completion of all required documentation, instructs patient on the safe and proper use of equipment Cleans rental equipment when returned to the center, in accordance with policies and procedures Maintain cleanliness and organization of warehouse/storage area Monitors CPAP/RAD Compliance report and follows up with non-compliant patients Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient Monitors md INR Compliance report and follows up with non-compliant patients Manage the center's oximetry process Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning Responsible for participating in on-call responsibilities for the center The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility Represents the company through professional personal appearance, patient care activities May serve as a backup to other employees for vacation, illness, or other periods of absenteeism Requires use of personal vehicle and a valid driver's license #DD
    $15-20 hourly 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Ben Forney-State Farm Agent

    Customer service representative job in Abingdon, IL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $29k-37k yearly est. 16d ago
  • Customer Service Rep/Teller

    Bank 4.3company rating

    Customer service representative job in Burlington, IA

    Job DescriptionDescription: BANK is seeking a full-time Customer Service Representative/Teller responsible for performing a wide variety of customer service and teller functions in the Burlington BANK office. This position is expected to travel to all Southeast Iowa locations, including Wapello, Morning Sun, Mediapolis and Burlington. Join a Community-Focused Team - Be a visible and valued advocate for BANK while building meaningful relationships with customers. Fast-Track Your Growth - Within a short time, you'll develop in-depth knowledge of banking products, customer service excellence, and critical problem-solving skills. Diverse & Engaging Work - No two days are the same! You'll handle in-person, phone, email, and drive-thru interactions while assisting with various banking needs. Supportive & Team-Oriented Culture - Work alongside a positive, energetic team that values collaboration, customer satisfaction, and professional growth. Job Stability with Work-Life Balance - Enjoy a full-time role with regular hours, plus the opportunity to build a long-term career in banking! Benefits Health insurance Paid time off Dental insurance & Vision insurance 401(k) + 401(k) matching If you're customer-focused, eager to learn, and ready to grow, we encourage you to apply! Join BANK and become part of a team that makes a difference every day! Requirements:
    $32k-37k yearly est. 15d ago
  • Customer Care Specialist

    Connection Bank

    Customer service representative job in Keokuk, IA

    Full-time Description The Customer Care Specialist is responsible for providing exemplary service to our customers by addressing and resolving their issues. While performing these duties, the incumbent must strive to live our core values by embracing a “can do attitude”, demonstrating our brand of customer service “on steroids”, and protecting our customers' security and privacy. Essential Duties and Responsibilities Responsible for responding to inbound calls, emails, and in person communications to assist customers with inquiries regarding routine banking transactions, deposit account questions, and account verifications. Advocates the benefits of Connection Bank products and services to promote customer enthusiasm and engagement. Researches and resolves customer questions, inquiries, requests, and problems in a pleasant and timely manner. Handles all debit card issues (ordering, fraud, transaction research, and disputes). Coordinates escheatment of customer accounts and checks on a regular basis Balance internal reports and accounts. Manages branch capture functions. Sets up and troubleshoots all business and retail online banking. Goes on interoffice and post office courier runs. Completes assigned compliance training. Operates mail service equipment. Performs other duties as required or assigned. Requirements Skills and Abilities Promotes Connection Bank Projects a positive image of the bank to all internal and external customers. Demonstrates the ability to hold confidential information and displays honesty and high ethical standards. Strives for high customer satisfaction, is helpful, pleasant, approachable, and team oriented. Knowledgeable of bank operations, policies, procedures, products, and services. Able to use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, and/or standards. Develops constructive and cooperative working relationships with others and maintains them over time. Exceptional oral, written, and interpersonal communication skills with the ability to apply common sense while performing work. Excellent organizational and time management skills. Proficient in computer operations with working knowledge of Microsoft products and the ability to learn bank specific programs. Typing skills to meet production needs of the position. Current driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities. Good math skills and an excellent knowledge of accounting principles. Ability to work with minimal supervision while performing duties. Physical Demands The person in this position must be able to: remain in a stationary position for approximately 80% of the day. move about inside the office to access file cabinets, office machinery, etc. operate a computer and other office productivity machinery, such as an adding machine, copy machine, printer, postage machine, branch capture scanner, etc. lift and/or move up to 20 pounds. This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned and is subject to change at any time. This job description does not constitute an employment agreement between the Bank and employee and is subject to change by the employer as the need of the Bank and requirements of the position change.
    $29k-36k yearly est. 60d+ ago
  • Guest Service Representative

    Janko Hospitality

    Customer service representative job in Galesburg, IL

    Guest Service Representative Reports to: Operations Manager Department: Rooms WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS Competitive compensation package Full benefits package, including 401K with matching and paid time off from Day 1 Growth company focused on expansion through strategic acquisition and development Hotel discounts at locations worldwide JOB DESCRIPTION The purpose of the Guest Services Representative position at Holiday Inn Express & Suites Galesburg is to provide world class service to all guests. The Operations Manager will train and supervise the operations of the front desk department of the hotel so that they provide superior customer service and operate the hotel to assure the highest possible level of guest satisfaction. The position requires flexibility in working hours, including weekends and holidays, and strong customer service skills. ESSENTIAL DUTIES AND RESPONSIBILITIES Greets and assist guests during check-in and check-out, ensuring satisfaction with rooms and accurate billing. Handle cash transactions, maintain records, and process reservations. Address guest inquiries, concerns, and promote hotel services. Operate telephone systems and manage internal calls, wake-up calls, and messages. Maintain communication with other shifts through the front desk log book. Perform cashier duties and attend to market needs as required. Adhere to safety and security protocols, including writing incident reports when needed. Maintain a professional appearance and assist guests and team members as required. Ability to use office equipment, lift up to 50 lbs, and stand/walk for long periods. Requires bending, twisting, reaching, and pushing. QUALIFICATIONS High School Diploma or equivalent work experience. Previous customer service or hotel experience required, IHG experience is helpful. Strong communication, customer service, and organizational skills. Computer proficiency using Windows-based software is preferred.
    $23k-30k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Jacob Weston-State Farm Agent

    Customer service representative job in Macomb, IL

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with jacob weston - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $28k-37k yearly est. 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jess Sutcliffe-State Farm Agent

    Customer service representative job in Fort Madison, IA

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 2021 and currently have 11 team members. We value a balanced, rewarding work environment where hard work is recognized and celebrated. Team members enjoy travel opportunities when benchmarks are met, plus everyone gets their birthday off with pay. Our agency is deeply involved in the community, and we take pride in supporting and showing up for local events. We believe in creating a workplace where team members can thrive professionally without sacrificing their personal lives. We offer a Simple IRA and health benefits, reinforcing our commitment to supporting both your career and well-being. If youre looking for a team that values growth, community, and balance, this could be the right fit for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jess Sutcliffe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $28k-37k yearly est. 22d ago
  • Customer Service Representative - State Farm Agent Team Member

    Rob Williams-State Farm Agent

    Customer service representative job in Galesburg, IL

    Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Rob Williams - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-37k yearly est. 25d ago
  • Customer Service Rep(01746) - 3220 E Agency St

    Domino's Franchise

    Customer service representative job in Burlington, IA

    Come Work for #1 Pizza Company in the world! Join our team, apply today! As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through. Responsibilities: Provide friendly and attentive service to customers both over the phone and in-person. Assist customers with placing orders, customizing pizzas, and answering menu questions. Upsell additional menu items and promotions to enhance customer satisfaction. Handle inquiries, concerns, and complaints with empathy and professionalism. Accurately enter orders into the system and process payments. Maintain cleanliness and organization within the store Qualifications Job Requirements: A team player who is punctual and has a positive attitude! A fun and friendly person, who is comfortable talking to customers. Ability to work efficiently in a fast-paced environment. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Excellent communication and interpersonal skills. Flexibility to work evenings, weekends, and/or holidays. You are at least 16 years of age. Additional Information Benefits: A fun, rewarding and fast paced working environment Full training with an industry leading brand Health insurance Excellent career with great opportunities for internal promotion. Awesome discounts on Pizza!
    $28k-37k yearly est. 11d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Macomb, IL?

The average customer service representative in Macomb, IL earns between $25,000 and $42,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Macomb, IL

$33,000

What are the biggest employers of Customer Service Representatives in Macomb, IL?

The biggest employers of Customer Service Representatives in Macomb, IL are:
  1. Circle K
  2. Domino's Franchise
  3. Domino's Pizza
  4. Jacob Weston-State Farm Agent
  5. Jerome Ivie-State Farm Agent
  6. Pfeifer Ins and Fin Svcs, Inc.
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