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Customer service representative jobs in Owatonna, MN - 301 jobs

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  • Customer Service Representative I

    Treasure Island Resort & Casino 4.1company rating

    Customer service representative job in Northfield, MN

    * Pay Rate: $18.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Answer incoming calls providing detailed information for the property (including amenities, promotions, events, and Passport club information), provide directions to the property and address complaints Manage reservations for the property including hotel, restaurants, dinner cruises and promotional events being sure to accurately quote rates Input detailed information into the Property Management System and accurately and efficiently processes advance deposit credit card information Alert Security to potential problems and emergencies Determine guest room numbers, extensions, request service follow-up calls and provide reservation confirmation numbers Assist in promotional events as needed KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1-year call center or reservation agent experience preferably in a hotel or casino environment Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Must be able to read and write English Proven to accurately type 35 wpm Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to maintain a fast paced work environment Ability to enthusiastically and professionally sell and / or up-sell property amenities Ability to speak in a clear, concise and pleasant voice Ability to answer a multi-line phone system in a professional and courteous manner Ability to operate phone and computer systems simultaneously Working knowledge of phone systems and computer applications PHYSICAL DEMANDS Must be able to sit for long periods of time with occasional amounts of walking and standing Must have a good sense of balance, and be able to bend and kneel infrequently Must be able to reach and twist occasionally Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 5 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed primarily in administration building but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals
    $18 hourly 22h ago
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  • Licensed Insurance Customer Service

    State Farm Agency-Rochester, Mn 4.4company rating

    Customer service representative job in Rochester, MN

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty and Life and Health licenses are required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Hourly pay (depending upon qualifications) Individual bonus as well as team bonus opportunities PTO/Vacation Monthly contribution to a Roth IRA Valuable experience Growth potential/Opportunity for advancement within my office Requirements Auto/Fire/Life/Health insurance license required Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $31k-39k yearly est. 27d ago
  • Customer Support Representative - MN

    Globe Life Ail 4.6company rating

    Customer service representative job in Lakeville, MN

    We're hiring a Customer Support Representative in Lakeville, MN-help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company. Full-Time Entry-Level Position - Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families. Qualifications: You'll love this job if you're: 🗣️ An advocate - You care deeply about the customer experience and stop at nothing to deliver value. 🧠 A creative problem solver - You can think outside the box and find the best solution using available tools. ✍️ A wordsmith - You're clear, concise, and approachable in both written and verbal communication. 🤝 A helper - You're patient and understanding, committed to creating positive interactions. 📋 An organized multitasker - You juggle tasks with ease and maintain high productivity. 👥 A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed. Responsibilities: Serve as the first point of contact for customer support (primarily via email, phone, and live chat). Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey. Update and maintain accurate support documentation and FAQs. Collect and route customer feedback for internal improvement. Demonstrate perseverance and empathy in resolving client concerns. Learn continuously and share your knowledge with teammates. What We're Looking For: Excellent written and verbal communication skills. Commitment to working hard to grow. A customer-first mindset with a strong desire to assist others. Previous customer service or soft sales experience is a plus. Comfort with live chat, email communication, and CRM platforms. Ability to learn quickly, stay organized, and handle multiple priorities. A positive attitude and a growth mindset - we value coach ability over perfection! 🎯 Don't meet every qualification? Tell us in your application how your unique skills make you a great fit. What We Offer: 💵 Weekly pay plus performance-based bonuses 🩺 Health, life, and retirement benefits 🚀 Merit-based promotions and opportunities for advancement into leadership roles 🤝 A supportive, team-oriented culture that values your growth Ready to make a real impact while building a long-term career? Apply today to join a team that values passion, purpose, and people. Customer Support Representative jobs in Lakeville, MN - Apply today for remote-friendly insurance roles with career growth, training, and competitive pay!
    $34k-38k yearly est. Auto-Apply 8d ago
  • Customer Service

    Zumbrota Drivetrain

    Customer service representative job in Zumbrota, MN

    The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment. Essential Duties & Responsibilities: Takes incoming calls and make outbound calls to and from customers to address and resolve requests and concerns such as warranty questions, return good authorizations, call tags, etc. Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others. Examine records and related documents and correspondence to effectively address questions or concerns. Follow up with Customers to assure satisfaction and resolution. Communicate with other departments such as Shipping/Receiving, Accounting, and Purchasing as needed to address customer questions, requests, or complaints. Exercises discretion and judgment and draws on detailed understanding of the company's policies and practices in resolving customer issues. Requirements Preferred Education and Experience: High school diploma or equivalent required. Some college coursework preferred. 1+ year experience in a customer service role for a medium or large size corporation Proficiency using Microsoft Office products including Excel, Outlook and Word. Experience with Great Plains a plus. Knowledge and Personal Attributes: Strong organizational and communication skills, with a team orientated philosophy, and problem-solving skills. Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers. Strong attention to detail as well as accurate data entry skills. Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines. Ability to understand issues and make systematic and rational judgments based on relevant information. Comfortable using the following tools on a continual basis: computer, 10 key, telephone, copier, and fax. Ability to multitask is a must. Salary Description 20-25
    $30k-37k yearly est. 30d ago
  • County Veterans Service Officer

    Le Sueur County 3.6company rating

    Customer service representative job in Le Center, MN

    Job DescriptionCounty Veterans Service OfficerVeteran Services Dept/Div: Veterans Service Office/N/A FLSA Status: Non Exempt General Definition of Work Performs complex administrative work directing, supervising and providing services aimed at helping Veterans to obtain benefits through local, state, federal or other agencies, maintaining records and reports, and related work as apparent or assigned. Evaluate and assess the success of the services provided and recommend additional services as needed. Work involves setting policies and goals under the direction of the County Commissioners and County Administrator. Departmental supervision is exercised over all personnel within the department. Full-Time & Part-Time employment will be considered for this position. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential functions satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Essential Functions Assist Veterans and dependents in applying for state or federal benefits from the Department of Veterans Affairs or other agencies including assisting them with completing initial and ongoing paperwork, applications and written materials, researching and obtaining client information, assisting with securing benefits, and acting as a liaison with other local, state and federal agencies. Assist Veterans with appealing claims that were denied; assists with collecting and compiling necessary information to defend the claim ensuring that timelines are met in order to meet claim requirements. Facilitates, integrates and mobilizes community resources on behalf of Veterans and dependents; develops or recommends services where they do not exist. As a point of first contact, may need to evaluate, assess and determine if a Veteran shows signs of being a danger to themselves or others and may recommend further evaluation to appropriate resources. Assist Veterans in: obtaining necessary inpatient and outpatient care from the medical centers and outreach clinics; completing necessary paperwork; obtaining transportation; acting as a liaison for the Veteran with regards to other public health, home health or placement services and Human Services. Assist Veterans in filing, refilling or defending claims and proceedings involving the military services including subsistence programs for the Veteran or dependents, dental programs, optical programs or educational based resources. Attend meetings, conferences or workshops as a representative of the department or county; attends emergency or off duty calls regarding Veteran assistance or Veteran needs. Implement changes in local, state or federal law into daily business routine; assist with interpreting any legal changes to Veterans. Oversee, supervise and direct support staff; review and evaluate work. Serve as a liaison for Veterans services organizations in the county and to state or federal agencies. Perform duties of subordinate staff when necessary. Knowledge, Skills and Abilities Comprehensive knowledge of the laws, rules, regulations, policies, processes and procedures governing Veterans programs and benefits; ability to deal with people who have various mental, socio-economic and risk levels; ability to deal with hostile, potentially unstable and sometimes unkempt persons in a calm and effective manner; comprehensive skill and coordination of services for Veterans and evaluation of gaps in services; comprehensive knowledge of community organizations, agencies and facilities related to Veterans affairs; thorough skill using standard computer equipment and related hardware and software; thorough skill filling out benefit forms and relating necessary data to agencies; thorough skill using standard database programs; comprehensive knowledge composing general correspondence and standard correspondence related to claims; ability to make arithmetic computations using whole numbers, fractions and decimals; shall be able to compute rates, ratios and percentages; multi task; direct and supervise staff; understand, interpret and apply technical rules, directives and regulations; deal with officials, Veterans, dependents and others fairly and effectively; establish and maintain effective working relationships with associates; prepare reports and maintain records; establish and maintain effective working relationships with clients, service providers, federal agency representatives, medical facilities and the general public. Education and Experience Bachelor's degree and considerable knowledge of the operations/culture of the military, Veteran advocacy, or equivalent combination of education and experience. Physical Requirements This work requires the occasional exertion of up to 50 pounds of force; work regularly requires speaking or hearing, using hands to finger, handle or feel and repetitive motions, frequently requires sitting and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic). Special Requirements Prior to hire, must be a Veteran as defined by Minnesota State Statutes, Section 197.447. Valid driver's license in the State of Minnesota. Within one year of hire, accredited through the National Veterans Service Officer Association and other national service organizations. Ability to maintain certifications and accreditations through ongoing education. Other Requirements The incumbent may encounter not public data in the course of these duties. Any access to not public data should be strictly limited to accessing the data that are necessary to fulfill the employment responsibility. While data are being accessed, incumbent should take reasonable measures to ensure the not public data are not accessed by individuals without a work reason. Once the work reason to access the data is reasonably finished, incumbent must properly store the not public data according to Chapter 13 Minnesota Statute. If a new work assignment requires access to not public data, the incumbent is permitted to access not public data for the work assignment purposes only. Any access to not public data must be strictly limited to the data necessary to complete the work assignment and after the assignment is completed, the employee's work assignment no longer requires access. Full-Time & Part-Time employment will be considered for this position. Minimum Qualifications Prior to hire, must be a Veteran as defined by Minnesota Statue Statues, Section 197.447 (Must include DD214). Valid driver's license in the State of Minnesota. Prior experience in a supervisory role (3+ years). Salary: Salary Range: $36.60 - $51.74 per hour. Contact information: Sarah Pint Le Sueur County Human Resources 88 South Park Avenue Le Center, MN 56057 Email: ******************** Tele: ************ / Fax: ************ Job open until filled. Applications will be reviewed on January 23, 2026. Equal Opportunity Employer
    $36.6-51.7 hourly 1d ago
  • Engagement Specialist

    Product Connections

    Customer service representative job in Burnsville, MN

    Job Posting Supplemental Income - Paid Weekly Part Time - Flexible Schedule Fun Work Environment Career Growth Available Equipment Reimbursement Per Event Paid Training and Development This position is responsible for serving food or alcohol samples for retailers inside of the physical store. You must be able to work independently to build relationships with store personnel and customers. Previous experience in food handling, bartending, serving, cashiering, or product demonstration is helpful but not required. Responsibilities Engaging customers by sharing key features about the products Following food safety guidelines in food preparation and serving process Collaborating with the broader team to reach sales goals for events Some locations may require bringing equipment to conduct the event May need to obtain a Local Food Handlers and/or Alcohol Permit Qualifications Must be at least 21 years of age or older Weekend availability preferred, with flexibility for holidays and weekdays Schedule ranges from 5-15 hours weekly Reliable transportation that allows transporting tables and other needed equipment Ability to download our app onto a smart device that is used in-store for work purposes Ability to safely operate appliances Must be able to stand for entire event (3 to 5 hours) We encourage applicants with diverse backgrounds, including retirees, older adults, and military veterans, who may not have traditional education or experience. We provide both initial and ongoing training for individuals who join our events team. Work Environment Moderate to high noise levels associated with a retail grocery environment. Some exposure to cold, refrigerated conditions, food products and cleaning chemicals. A complete job description will be provided during the interview process. We are an equal employment opportunity employer. Salary Starting at $19.00 / hr
    $19 hourly 60d+ ago
  • HP Customer Sales Representative

    2020Companies

    Customer service representative job in Rochester, MN

    Job Type: Regular Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
    $19 hourly Auto-Apply 7d ago
  • Outbound Sales Representative

    Genz-Ryan 3.6company rating

    Customer service representative job in Burnsville, MN

    Outbound Sales Representative (Lead Recovery) - Turn Lost Opportunities into Revenue! Are you a motivated go-getter who thrives on building relationships, closing deals, and turning "no's" into wins? Genz-Ryan Heating, Plumbing, and Electrical is looking for a Lead Recovery Sales Representative to reconnect with potential customers and generate recovered revenue-all while delivering an exceptional customer experience. At Genz-Ryan, we live by our core values: Pride, Drive, Team Player, Respect, and Get Sh!t Done. If you bring the hustle, we'll provide the support, training, and career growth opportunities! What You'll Do: Re-engage past customers through high-volume outbound calls, emails, and texts Build strong client relationships, negotiate, and close deals Convert lost opportunities into sales from technician invoices and sales proposals Schedule appointments for sales reps and technicians Master overcoming objections and gain a solid understanding of HVAC, plumbing, and electrical services Maintain accurate customer records and follow up like a pro! Requirements 1+ year of sales experience with a proven track record required (outbound phone sales preferred) Strong communication, negotiation, and problem-solving skills Highly organized with outstanding follow-through A self-starter who thrives in a fast-paced, team-oriented environment Willing to work in-office (this isn't a remote position) Service industry in HVAC, plumbing, electrical experience is a plus, but not required Benefits A FUN, casual work environment with the latest technology, and helpful, supportive people! Get paid weekly - who wants to wait for payday? 100% employer-paid health and dental insurance for both you and your family. No, really - it's on us. Fully paid short-term disability. Flexible Spending Accounts (Medical and Dependent Care) because life happens. A solid 401(k) with a company match - invest in your future! Paid vacation and holidays - work hard, play hard. Continuous learning in our onsite training center to level up your skills. Serious room for growth - we promote from within. Compensation: Earn well over $100K annually! No caps! (Base pay netted against your weekly sales)! At Genz-Ryan, we live by our core values: Pride, Drive, Team Player, Respect, and Get Sh!t Done. If you bring the hustle, we'll provide the support, training, and career growth opportunities. Ready to turn missed opportunities into success? Apply today! ****************
    $100k yearly Auto-Apply 60d+ ago
  • Customer Service Representative

    Randys Worldwide 4.1company rating

    Customer service representative job in Zumbrota, MN

    Requirements Preferred Education and Experience: High school diploma or equivalent required. Some college coursework is preferred. 1+ year experience in a customer service role for a medium or large size corporation Proficiency using Microsoft Office products including Excel, Outlook, and Word. Experience with Great Plains a plus. Experience with an ERP system Experience with a CRM Knowledge and Personal Attributes: Strong organizational and communication skills, with a team-orientated philosophy, and problem-solving skills. Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers. Strong attention to detail as well as accurate data entry skills. Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines. Ability to understand issues and make systematic and rational judgments based on relevant information. Comfortable using the following tools continually: computer, 10 key, telephone, copier, and fax. The ability to multitask is a must.
    $31k-39k yearly est. 49d ago
  • Mankato MN _Call Center(Inbound/Outbound calls exp)

    360 It Professionals 3.6company rating

    Customer service representative job in Mankato, MN

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill multiple positions for Call Center Representatives in Mankato MN. Qualifications May utilize Call Center and Customer Service resources in order to investigate complaints. Promotes good will, uses skills to assess customer needs and educate customer on available product/services. Resolves customer complaints/issues; expedites correction or adjustment if warranted. Additional Information In person interview is acceptable.
    $34k-41k yearly est. 1d ago
  • Customer Service Representative - Rochester, MN

    Kedia Corporation

    Customer service representative job in Rochester, MN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $31k-40k yearly est. 1d ago
  • Customer Service Rep(09731) - 2025 S. Broadway Ave.

    Domino's Franchise

    Customer service representative job in Rochester, MN

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Job Details Additional Information PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $31k-40k yearly est. 11d ago
  • Customer Service Representative

    Hom Furniture, Inc. 4.4company rating

    Customer service representative job in Lakeville, MN

    Job DescriptionDescription: Pay $16-$19 Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include: Answering phones to either direct callers to the proper department or to answer any questions they may have. Finalizing orders, taking payments, and scheduling deliveries and pickups. Processing returns and processing initial paperwork for warranty claims. Making changes and cancellations to orders when appropriate. Updating customers on changes to their order status. Processing finance applications. The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed. Processes sales for accessories and other small purchases. Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods. Other duties as assigned. Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements: Education: Must be working towards or have a high school diploma or GED. Experience: Six months of customer service experience preferred. Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds. Other: Must be able to communicate effectively both verbally and in writing. *Reasonable accommodation will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
    $30k-36k yearly est. 13d ago
  • Call Center Rep

    Global Channel Management

    Customer service representative job in Mankato, MN

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Previous call center experience Knowledge of how to increase sales via suggestive selling techniques Minimum Qualifications: Ability to multi-task through multiple computer screens to using resources efficiently to create an amazing customer experience â Strong communication skills Proficiency with Microsoft Office High School diploma or equivalent Additional Information $12hr CTH
    $12 hourly 1d ago
  • Service Writer

    Astleford International-Burnsville

    Customer service representative job in Burnsville, MN

    Service Writer Department: Service Reports To: Service Manager The Service Writer is responsible for supporting the daily operations of the service department by accurately documenting customer concerns, creating repair orders, and coordinating communication between customers, technicians, and service leadership. This role plays a key part in ensuring an efficient workflow, clear documentation, and a positive service experience. By maintaining accuracy, organization, and consistent communication, the Service Writer helps keep vehicles moving through the shop efficiently while supporting customer satisfaction and service department productivity. Benefits Health Insurance 401(k) Retirement Plan Paid Time Off (PTO) Competitive Wages Flexible Scheduling Key Responsibilities Greet customers and assist with vehicle check-in by collecting accurate information regarding service needs and concerns. Create, update, and manage repair orders with clear documentation of customer requests, labor operations, and vehicle details. Schedule service appointments and coordinate workflow with technicians and service leadership. Communicate repair status updates to customers in a timely and professional manner. Ensure repair orders are completed accurately, including labor entries, parts usage, and technician notes. Support technicians by relaying customer concerns clearly and assisting with parts or information requests as needed. Maintain organized records and ensure compliance with dealership and manufacturer processes. Assist with service department administrative tasks to support efficiency and on-time vehicle delivery. Promote a positive and professional customer experience through clear communication and attention to detail. General Knowledge and Skills You Will Need Strong organizational and documentation skills with attention to accuracy and detail. Ability to communicate clearly and professionally with customers, technicians, and leadership. Basic understanding of automotive or diesel service operations preferred. Ability to multitask, prioritize work, and manage time effectively in a fast-paced environment. Customer-focused mindset with a commitment to providing helpful and timely service. Team-oriented approach with the ability to collaborate across departments. Desired Education and Experience High school diploma or equivalent Previous experience in a service department, customer service, or administrative role preferred This job description is not intended to be an exhaustive list of all duties, responsibilities, or requirements. The dealership reserves the right to modify or assign additional responsibilities as business needs change. We are an Equal Opportunity Employer.
    $31k-46k yearly est. 24d ago
  • Guest Service Representative

    Asmglobal

    Customer service representative job in Rochester, MN

    MAYO CIVIC CENTER Guest Services Representative DEPARTMENT: Guest Services REPORTS TO: Security & Guest Services Manager FLSA STATUS: Part-Time, Non-Exempt Salary Range: $13.50 - 16.50 Benefits: Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience. Responsibilities include greeting and directing guests to their desired locations, scanning tickets, escorting guests to their seats, and staffing the Guest Relations Desk. This role also involves upholding a positive public image for the Mayo Civic Center through professional interactions with employees, patrons, and vendors. Essential Duties and Responsibilities (Essential functions may include, but are not limited to the functions listed below) Greeting guests enthusiastically, provide event information, and assist with directions. Enforce facility policies (e.g., no smoking, no outside food & beverage, restricted access, no re-entry) and proactively address guest questions, concerns, or complaints, escalating when needed. Respond to emergencies, involving Security or Supervisors as appropriate. Lock/unlock facility doors and regulate the flow of employees and guests to maintain safety. Manage the flow of employees and visitors throughout the facility to maintain safety, while overseeing access to restricted gates and areas, recording entries and purposes as required. Handle lost and found items, maintain records, and keep the work area clean. Provide clear directions and information about venue facilities, event specifics, and nearby local businesses and attractions Communicate verbally clearly and concisely in English. Additional Requirements: Must have the ability to work harmoniously in a team-setting exhibiting excellent customer service to fellow workers, guests, clients and the community. Personal and professional initiative, enthusiasm, and dedication to excellence in wide-ranging services to the center's clients. Basic computer skills (i.e.: Microsoft Word, Outlook, etc.). Requires ability to work flexible hours, and potential to cover for other shifts in addition to normal working hours. Working Conditions: Ability to stand for long periods of time required Must be able to climb stairs in restricted lighting Ability to move quickly from one area to another in a safe manner Flexible hours including weekends, holidays, and evenings Work hours are casual labor, seasonal and non-guaranteed Knowledge, Skills, and Abilities: Strong communication and professional guest interaction skills. Understanding of customer service principles and best practices. Familiarity with fire safety, emergency evacuation procedures, and verbal de-escalation techniques. Knowledge of two-way radio use and radio communication protocols. Basic office procedures, computer use, and recordkeeping skills. Ability to prepare clear, concise reports and maintain accurate records. Exceptional customer service mindset and problem-solving abilities. High school diploma or GED preferred. Prior experience in a customer service role (minimum one year preferred). Physical ability to stand, walk, and climb stairs for shifts lasting 4-6 hours. Willingness to work in varying weather conditions. Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Only candidates that apply through our online system will be considered. Recruiter: Lori Gittus ASM Global -- Mayo Civic Center 30 Civic Center Drive, SE, Rochester, MN 55904. Applicants that need reasonable accommodations to complete the application process may contact ************. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $13.5-16.5 hourly Auto-Apply 60d+ ago
  • Guest Service Representative

    Legends Global

    Customer service representative job in Rochester, MN

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. MAYO CIVIC CENTER Guest Services Representative DEPARTMENT: Guest Services REPORTS TO: Security & Guest Services Manager FLSA STATUS: Part-Time, Non-Exempt Salary Range: $13.50 - 16.50 Benefits: Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience. Responsibilities include greeting and directing guests to their desired locations, scanning tickets, escorting guests to their seats, and staffing the Guest Relations Desk. This role also involves upholding a positive public image for the Mayo Civic Center through professional interactions with employees, patrons, and vendors. Essential Duties and Responsibilities (Essential functions may include, but are not limited to the functions listed below) Greeting guests enthusiastically, provide event information, and assist with directions. Enforce facility policies (e.g., no smoking, no outside food & beverage, restricted access, no re-entry) and proactively address guest questions, concerns, or complaints, escalating when needed. Respond to emergencies, involving Security or Supervisors as appropriate. Lock/unlock facility doors and regulate the flow of employees and guests to maintain safety. Manage the flow of employees and visitors throughout the facility to maintain safety, while overseeing access to restricted gates and areas, recording entries and purposes as required. Handle lost and found items, maintain records, and keep the work area clean. Provide clear directions and information about venue facilities, event specifics, and nearby local businesses and attractions Communicate verbally clearly and concisely in English. Additional Requirements: Must have the ability to work harmoniously in a team-setting exhibiting excellent customer service to fellow workers, guests, clients and the community. Personal and professional initiative, enthusiasm, and dedication to excellence in wide-ranging services to the center's clients. Basic computer skills (i.e.: Microsoft Word, Outlook, etc.). Requires ability to work flexible hours, and potential to cover for other shifts in addition to normal working hours. Working Conditions: Ability to stand for long periods of time required Must be able to climb stairs in restricted lighting Ability to move quickly from one area to another in a safe manner Flexible hours including weekends, holidays, and evenings Work hours are casual labor, seasonal and non-guaranteed Knowledge, Skills, and Abilities: Strong communication and professional guest interaction skills. Understanding of customer service principles and best practices. Familiarity with fire safety, emergency evacuation procedures, and verbal de-escalation techniques. Knowledge of two-way radio use and radio communication protocols. Basic office procedures, computer use, and recordkeeping skills. Ability to prepare clear, concise reports and maintain accurate records. Exceptional customer service mindset and problem-solving abilities. High school diploma or GED preferred. Prior experience in a customer service role (minimum one year preferred). Physical ability to stand, walk, and climb stairs for shifts lasting 4-6 hours. Willingness to work in varying weather conditions. Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Only candidates that apply through our online system will be considered. Recruiter: Lori Gittus ASM Global -- Mayo Civic Center 30 Civic Center Drive, SE, Rochester, MN 55904. Applicants that need reasonable accommodations to complete the application process may contact ************. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $13.5-16.5 hourly 48d ago
  • Guest Services Representative | Full Time | Hotel Indigo | Rochester, MN

    OCI Hospitality

    Customer service representative job in Rochester, MN

    Job Description About Us: Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality . We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in. Welcome to Hotel Indigo Rochester! We are so glad you are considering us as your future workplace! At Hotel Indigo we have 178 rooms, a fitness center, business center, and an on-site restaurant. We are located within reach of the Mayo Clinic Medical Center, Zumbro river, the National Volleyball Center, Graham Arena, and Historic 3rd Street all from the comfort of South Rochester, Minnesota. About the Role: Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guests--asking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with. In this role, you may be asked to shuttle guests to/from the Duluth Airport or a local restaurant during a shift. About You: A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Possession of a valid driver's license and evidence of insurability. Your driving record that is acceptable per our current insurance carrier guidelines. What You Gain: You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company. If offered a position the candidate must complete a criminal background check. All employment offers are contingent based on the results of your criminal background check.
    $25k-33k yearly est. 12d ago
  • Customer Service Representative I

    Treasure Island Resort & Casino 4.1company rating

    Customer service representative job in Farmington, MN

    * Pay Rate: $18.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Answer incoming calls providing detailed information for the property (including amenities, promotions, events, and Passport club information), provide directions to the property and address complaints Manage reservations for the property including hotel, restaurants, dinner cruises and promotional events being sure to accurately quote rates Input detailed information into the Property Management System and accurately and efficiently processes advance deposit credit card information Alert Security to potential problems and emergencies Determine guest room numbers, extensions, request service follow-up calls and provide reservation confirmation numbers Assist in promotional events as needed KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1-year call center or reservation agent experience preferably in a hotel or casino environment Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Must be able to read and write English Proven to accurately type 35 wpm Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to maintain a fast paced work environment Ability to enthusiastically and professionally sell and / or up-sell property amenities Ability to speak in a clear, concise and pleasant voice Ability to answer a multi-line phone system in a professional and courteous manner Ability to operate phone and computer systems simultaneously Working knowledge of phone systems and computer applications PHYSICAL DEMANDS Must be able to sit for long periods of time with occasional amounts of walking and standing Must have a good sense of balance, and be able to bend and kneel infrequently Must be able to reach and twist occasionally Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 5 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed primarily in administration building but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals
    $18 hourly 22h ago
  • Customer Service Representative

    State Farm Agency-Rochester, Mn 4.4company rating

    Customer service representative job in Rochester, MN

    Job Description Customer Service Representative State Farm Agent Team Member (Must Obtain Insurance License) Job Type: Full-Time Compensation: Hourly Pay (Based on Experience) + Individual & Team Bonuses Launch Your Insurance Career with Us! Are you a customer service professional looking for a meaningful career with growth potential? A successful State Farm Agent is seeking a motivated and personable individual to join their winning team as a Customer Service Representative. You dont need insurance experiencejust a passion for helping others and a desire to grow in a professional setting. As part of our team, youll gain valuable experience, on-the-job training, and support to obtain your insurance licenses. Well invest in you so you can build a lasting and rewarding career in the insurance industry. What Youll Do: Build strong customer relationships through friendly, professional communication. Assist with insurance policy changes, billing questions, claims processing, and coverage explanations Educate customers on insurance options through needs-based conversations Deliver exceptional service in every interaction Maintain accurate records and follow up with customers as needed What Youll Get: Competitive hourly pay (commensurate with experience) Individual performance bonuses and team-based incentives Paid time off / vacation Monthly contributions to a Roth IRA Career growth opportunities within our agency Support and reimbursement for obtaining all required insurance licenses A fun, fast-paced, and positive team environment What Were Looking For: Strong communication skills (written and verbal) Customer-focused with a desire to help people Organized, detail-oriented, and dependable Proactive problem-solver who thrives in a team setting Eager to learn and grow in a professional environment Ability to multitask and manage time effectively Must be able to obtain Property & Casualty and Life & Health insurance licenses (well help you get there!) No insurance experience? No problem. If you bring the right attitude and drive, well provide the training, support, and guidance you need to succeed. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. Apply Today to Start Your Journey! If youre motivated to succeed and ready to build a career in insurance, wed love to hear from you. Submit your resume now, and well follow up with next steps.
    $33k-40k yearly est. 27d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Owatonna, MN?

The average customer service representative in Owatonna, MN earns between $27,000 and $45,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Owatonna, MN

$35,000

What are the biggest employers of Customer Service Representatives in Owatonna, MN?

The biggest employers of Customer Service Representatives in Owatonna, MN are:
  1. Domino's Franchise
  2. Domino's Pizza
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