Customer service representative jobs in Pinehurst, NC - 441 jobs

Job DescriptionCustomer Service Representative ll (French) - Southern Pines, North Carolina or Richmond, VA At Hamilton Beach Brands, Inc., a leading designer, marketer, and distributor of small household and commercial appliances. our culture is one of hard work, ethical behavior and teamwork. We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years. We offer a comprehensive compensation and benefits package which includes health, dental and vision insurances, along with 401(k), paid vacation, a paid charitable day off to share your talents with the non-profit of your choice, a quarterly subsidy to help cover the costs associated with staying fit, the ability to purchase our products at a discounted cost, employee recognition, team building activities, and a casual dress code just to name a few of the advantages of working for this dynamic company. We are seeking qualified candidates for position of Consumer Affairs Representative ll at either our Southern Pines, NC facility or our Corporate Headquarters in Richmond, VA. This is a salaried, overtime eligible, office environment, Monday - Friday 8:00 - 5:00 pm role. This role is the first line of communication for our customers. For this role, fluency in both English and French (spoken and written) is required. Responsibilities of the position include: Answer, process, and document incoming phone calls, emails, and letters from retail consumers in a fast-paced call center environment Provide exceptional customer support in both English and French Troubleshoot consumer concerns and offer effective solutions Maintain accurate and professional customer interaction records Requirements of the position include: High school diploma or equivalent Fluency in both English and French (spoken and written) Six months of customer service experience Excellent verbal and written communication skills Computer skills, with experience in data entry, email, and the internet The ability to work well in a fast-paced, team environment Our employees enjoy working in a tobacco-free and drug-free environment. Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *****************

Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire & Automotive is seeking a Customer Service Professional who will demonstrate integrity in all interactions and build lasting relationships with our customers by providing unparalleled service. Benefits Up to 4 weeks of vacation/paid time off Paid holidays (7 days) Performance based bonuses 75% Employer paid medical, dental, & vision insurance $25,000 of life insurance per employee Supplemental benefits (long-term, short-term, accident, etc.) 401(k) retirement plan with company match Monday-Friday, 8am-5pm Career path & advancement opportunities In-house training program Discounts on tires & automotive services Company supplied tools Paid weekly Basic Responsibilities Greet customers in a friendly and timely manner Answer incoming calls Schedule appointments for service and maintenance Listen and document customer requests on work order Consult with technician about customer's vehicle needs Determine cost of replacement parts and/or labor Generate and enter itemized estimate on work order Provide and explain estimate to customers Advise customers on necessary or recommended service(s) Review and send Digital Vehicle Inspection to customers Review services performed and warranties with customers Check out customer and thank them for their business Requirements Excellent communication and customer service skills Must be able to manage a fast-paced work environment Professional, well-groomed appearance Must have valid driver's license

Job DescriptionDescription: Provide support to Customers, Branch Managers, Service Manager, Service Technicians, and Sales Representatives through answering phone calls and/or responding to emails. Essential Duties and Responsibilities: Answer calls coming into the Customer Service Queue and the Sales, MGR, Tech Queue; assisting whomever with their need and/or reason for calling in a polite, timely, and courteous manner. Enter service calls into the operating system. Enter supply orders and send to appropriate person and/or department. Enter meter readings received into the department. Enter Service Reports sent into the department from Technicians/ Service Manager. Fill out various forms used within the department as it pertains to address changes and information updates. Quote labor rates based off customer locations; quote supply prices. Other duties as assigned and/or needed by Supervisor/Manager Requirements: Qualifications: High school diploma or GED; Customer Service experience (minimum one year); proper telephone etiquette; multi-task oriented. Clerical skills to include: typing speed of 35 wpm, working knowledge of Microsoft Word, Excel, and Outlook. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire & Automotive is seeking a Customer Service Professional who will demonstrate integrity in all interactions and build lasting relationships with our customers by providing unparalleled service. Benefits Up to 4 weeks of vacation/paid time off Paid holidays (7 days) Performance based bonuses 75% Employer paid medical, dental, & vision insurance $25,000 of life insurance per employee Supplemental benefits (long-term, short-term, accident, etc.) 401(k) retirement plan with company match Monday-Friday, 8am-5pm Career path & advancement opportunities In-house training program Discounts on tires & automotive services Company supplied tools Paid weekly Basic Responsibilities Greet customers in a friendly and timely manner Answer incoming calls Schedule appointments for service and maintenance Listen and document customer requests on work order Consult with technician about customer's vehicle needs Determine cost of replacement parts and/or labor Generate and enter itemized estimate on work order Provide and explain estimate to customers Advise customers on necessary or recommended service(s) Review and send Digital Vehicle Inspection to customers Review services performed and warranties with customers Check out customer and thank them for their business Requirements Excellent communication and customer service skills Must be able to manage a fast-paced work environment Professional, well-groomed appearance Must have valid driver's license

Servicing Specialist - Harnett County, NC Are you passionate about supporting agriculture and rural communities? Do you thrive in a relationship-driven environment where your analytical skills and customer service make a real impact? If so, we want to hear from you! As a Servicing Specialist at AgCarolina Farm Credit, you'll play a key role in providing outstanding support for all loan packages. You will maintain excellent customer service with both external and internal customers while assisting with loan closings and post-closing actions, loan validations, maintaining digital and hard copy security files, and servicing branch accounts. You should enjoy the challenge of efficiently supporting and prioritizing high quality loan servicing and accounting from closing through loan satisfaction/release. You will work in a culture that welcomes and respects strong customer service skills, multi-tasking, confidentiality, attention to detail, time management, and organization. What You'll Do: Accurately and efficiently assist with closings of all sized loans with moderate complexity while meeting work quantity and quality expectations Timely and accurately key payments and ledger entries, prepare deposits, report monitoring, and daily balancing Adhere to Association's internal controls policy Ensure files are complete and scan loan documents per Association policy Show initiative by proactively owning loans from the queue Demonstrate mastery of Servicing Specialist duties and require a low level of oversight Deliver exceptional customer experience Foster relationships with members and peers Invest in ongoing learning and development opportunities to both grow the individual and the Association. Maximizes quality business growth to meet Association's profitability and other business plan objectives What We Value: At AgCarolina, we believe in: Customer Focus - Building strong relationships through responsiveness and professionalism Collaboration - Working closely with your team and other departments to deliver exceptional service Excellence - Bringing precision, organization, and integrity to everything you do Growth - Enjoying opportunities for development, innovation, and meaningful contribution What We're Looking For: Education and/or experience equivalent to Associate's degree in business, legal, or accounting Strong interpersonal, customer service and problem-solving skills Detail oriented and excellent communication (oral and written) skills Must be a quick learner who takes ownership over their knowledge and continuous development Must be adaptable, highly organized, and capable of prioritizing multiple tasks to meet deadlines and expectations Proficiency in Windows and Microsoft 365 products Ability to learn and efficiently perform in a multitude of loan and accounting systems Experience with technological tools for task management and collaboration Capability to effectively manage high stress situations in a professional manner Foster and promote a collaborative team atmosphere Work independently under general supervision Why Join Us? If you're looking for: Competitive pay, including eligibility for incentive pay Comprehensive benefits (medical, dental, life, LTD, and others) Maternity/Paternity/Caregiving Leave Company-matched 401(k) (100% match of the first 6% you defer) Commitment to training and professional development Meaningful work that allows you to make a difference in agricultural and rural communities Opportunities for work-life balance A great work environment with colleagues who share a commitment to our core values AgCarolina Individual Competencies: Communicates Effectively Action-Oriented Makes Good Decisions Collaborates Focuses on Our Members Welcomes Everyone and Treats Them Fairly Leadership Interview Process: Applications received within the first 2 weeks of posting date will receive priority consideration. The position will remain open, however, until the vacancy is filled. Phone Screen with AgCarolina HR Representative In-person interview Equal Opportunity Employer/including Disabled/Veterans. AgCarolina is unable to sponsor employment visas at this time.

Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. May be responsible for obtaining, analyze, and verify the accuracy of information received from referrals, and schedule the patient. Must have knowledge of working with medical insurance. Customer Service Specialists should educate Patients of their financial responsibility when applicable. Essential Functions and Job Responsibilities: Develop and maintain working knowledge of current services offered by the company. Answer all calls and emails in a timely manner, in adherence to their goals. Document all call information according to standard operating procedures. Answer questions about services, retail stores, procedure information and other information as necessary based on customer call needs. Follow up on customer calls where necessary. Review all required documentation to ensure accuracy. Accurately process, verify, and/or submit documentation. Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles. Obtain pre-authorization if required by an insurance carrier for approval and authorization when required. Must be able to navigate through multiple online EMR systems to obtain applicable documentation. Enter and review all pertinent information in EMR system including authorizations and expiration dates. Communicate with Billing Service and Management on an on-going basis regarding any noticed trends with insurance companies. Verify insurance carriers are listed in the company's database system, if not request the new carrier is entered. Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process. Meet quality assurance requirements and other key performance metrics. Facilitate resolution on customer complaints and problem solving. Pays attention to detail and has great organizational skills. Actively listens to patients and handle stressful situations with compassion and empathy. Flexible with the actual work and the hours of operation Utilize company provided tools to maintain quality. Some tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), Develop and maintain working knowledge of current HME products and services offered by the company. Maintain patient confidentiality and function within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliant with IPS's Compliance Program. Assist operations with on-call responsibilities as needed during non-business hours in accordance with company policy. Depending on the geographic territory and size of the branch location, may require assisting operations in other positions. Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling. Perform other related duties as assigned. Competency, Skills and Abilities: Excellent customer service skills MUST HAVE knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements Analytical and problem-solving skills with attention to detail Decision Making Excellent ability to communicate both verbally and in writing. Ability to prioritize and manage multiple tasks. Proficient computer skills and knowledge of Microsoft Office Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction. General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. Work well independently and as part of a TEAM. Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.

As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you'll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners. Key Responsibilities: Client Communication & Scheduling: Client Relations & Service: Managing Patient Information & Technology: Support the Medical Team & Practice Operations Qualifications: Required: One year of Veterinary customer service experience Required: Knowledge of veterinary medical terminology and procedures Working Conditions: · Must be able to work in a fast-paced, dynamic environment. · Occasional lifting up to 40 pounds independently and physical tasks may be required At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Job DescriptionSalary: Liberty Medical Specialties, Inc. - a leading provider of home medical equipment, supplies and services - is looking for a full time Customer Service Representative in Fayetteville, NC! The position of Customer Service Representative (CSR) performs the initial intake of patient referrals and customers, processes insurance benefits verification and provides basic equipment demonstration. The CSR is also responsible for preparing and managing paperwork and other documentation required for effective billing and collections. Duties of the CSR position include, but are not limited to, the following: Order taking and basic customer service functions, including collections of patient demographic, medical and therapy information, as well as insurance financial information and documentation. Process retail sales transactions and maintain retail inventory when applicable. Coordinate with warehouse/distribution to ensure proper delivery, set-up/pick-up of equipment and/or supplies Coordinate (via telephone or in person) with customers and referral sources concerning updates and/or changes, as well as received orders for changes or discontinuance of services. Participate in weekly on-call rotation ( not effective immediately: only after successful completion of training requirements). MUST HAVES: Basic knowledge/familiarity with medical terminology and diagnostic codes. Recent experience with insurance verification, healthcare benefits assessment and paperwork/documentation for billing Medicare, Medicaid and private insurances Good organizational skills Effective communication skills Dependable attendance High School Diploma Must pass drug test DESIRED QUALIFICATIONS (will be given preference): At least some college education At least 6 months of recent, related experience. FULL TIME POSITION - benefits (medical, dental, vision, life insurance, PTO, Holiday pay, 401(k) & more) COMPENSATION - Hourly wage APPLY ONLINE TODAY! Simply Click "Apply" at the top of this page. No phone calls please. Liberty Medical Specialties is a family-owned company that opened in October of 1993 with one location. Today, the company services patients throughout the Carolinas and beyond with branches across the state. We are dedicated to providing quality care to our patients; from our family to yours. We comply with the Equal Employment Opportunity Commission and are dedicated to a fair hiring process. We do not make hiring decisions based on race, color, religion, sex ( including pregnancy), national origin, age, disability or genetic information.

Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications • Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10

Job Description At Peak Sodding, clients expect clarity, warmth, and a genuinely exceptional experience from the very first interaction. As the Client Experience Specialist, you become the welcoming and professional presence that sets that tone. You represent the calm, confident, and supportive energy that helps clients feel immediately comfortable. Your strength is connecting with people in a natural and steady way. You communicate with warmth, you listen with intention, and you guide conversations with a clear sense of purpose. Your style is polished and hospitable, the kind of presence that helps clients feel understood and cared for without ever feeling rushed or delayed. This role is ideal for someone who enjoys meaningful and people-centered work. You stay steady under pressure, you bring a positive and uplifting energy to each interaction, and you move clients forward with clarity while keeping the human connection at the center. You do not overspeak, and you do not hurry. You move at the pace of professionalism, thoughtful communication, and genuine service. If you thrive in an environment where excellence means being supportive, clear, and confident in your communication, and where every client touchpoint matters, you will feel right at home here. Compensation: $37,440 - $50,000 yearly Responsibilities: The Client Experience Specialist ensures every potential client receives a welcoming, personal, and confident first interaction, one that feels warm, easy, and clearly guided. Serve as the warm, professional first point of contact for all inbound inquiries (phone, text, email, web). Build immediate rapport and confidently guide clients through their next steps. Ask thoughtful, discovery-driven questions to understand each client's needs and project readiness. Set clear expectations and prepare clients for a smooth, well-organized consultation. Schedule appointments efficiently in a way that respects client needs and sales team efficiency. Keep CRM notes accurate, simple, and consistent. Send confirmations, reminders, and follow-ups that create a seamless client experience. Support nurturing and reactivation outreach with a friendly, service-minded tone. Maintain excellent response times while keeping conversations personable and grounded in our core values. Bring positive, hospitality-driven energy to every interaction, internally and externally. Qualifications: We're looking for someone who is: Warm, articulate, and confident in conversation. Excellent at balancing friendliness with professionalism. Naturally quick to connect with people. Calm and steady, even when things get busy. Comfortable moving at a healthy, excellence-focused pace. Organized enough to keep information flowing smoothly. Reliable with follow-through and proactive communication. Motivated by teamwork, client satisfaction, and doing things the right way. Experience in hospitality, client service, or administrative support is a strong plus. We are not looking for industry expertise first. We care that you look at this and see how your warmth, people skills, and hospitality can directly contribute to your success in this role. About Company Peak Sodding is the leading residential sod and artificial turf installation company committed to delivering exceptional results for clients. Our team-oriented environment supports professional growth while maintaining the highest standards in the industry. We are a rapidly growing company that has elevated the standard for what it means to be a truly exceptional landscaping company. This is reflected in our hard-earned reputation of over 200 Google reviews from raving clients, who acknowledge the high standards we operate with. This is an opportunity to make a real impact in a growing company. Our Core Values: Radical Honesty: We communicate with transparency and integrity Excellence: We take pride in our work and pursue the highest standards Adaptability: We embrace change and think creatively Communicate Proactively: We anticipate needs and maintain clear channels with all stakeholders Happy to Serve: We demonstrate genuine care for client success and satisfaction

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. Experience in service, sales, telesales or guest relations type of industry preferred High school diploma or equivalent of same SUMMARY OF ESSENTIAL JOB FUNCTIONS Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating. Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted. Must be able to stand for eight hours, bend, stretch, reach. Must be able to see and hear. Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts. Frequent Stay Program Reservations procedures including cancellations and “walking” guest Phone etiquette and answering procedures Area shopping, dining, entertainment and travel directions to assist guest inquiries. Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events. Manager on Duty functions when necessary or as scheduled Skills: Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change. Proficient in written and verbal English Problem solving and conflict resolution skills Abilities: Multi task, remain associate and guest service centric. Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books. Assist with guest issues with professionalism, maintaining hospitable attitude SPECIFIC RESPONSIBILITIES Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible. Promote and sell services/amenities of the hotel. Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products. Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual. Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas. Check all credit cards for validity before the end of the shift. Learn and utilize PMS. Ensure all cash, check and miscellaneous departments are in balance at shifts end. Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction. Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc. Have a thorough working knowledge of emergency procedures. Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately. Report any unusual occurrences or request to the manager. Maintain certification from a responsible Utilize Service Recovery Log and other necessary communication logs from shift to shift. Maintain stock/cleanliness in the market area. Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards. Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work. Standing, walking for long periods of time while maintaining a friendly professional image. May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT Assistant General Manager Guest Service Manager Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. Experience in service, sales, telesales or guest relations type of industry preferred High school diploma or equivalent of same SUMMARY OF ESSENTIAL JOB FUNCTIONS Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating. Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted. Must be able to stand for eight hours, bend, stretch, reach. Must be able to see and hear. Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts. Frequent Stay Program Reservations procedures including cancellations and “walking” guest Phone etiquette and answering procedures Area shopping, dining, entertainment and travel directions to assist guest inquiries. Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events. Manager on Duty functions when necessary or as scheduled Skills: Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change. Proficient in written and verbal English Problem solving and conflict resolution skills Abilities: Multi task, remain associate and guest service centric. Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books. Assist with guest issues with professionalism, maintaining hospitable attitude SPECIFIC RESPONSIBILITIES Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible. Promote and sell services/amenities of the hotel. Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products. Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual. Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas. Check all credit cards for validity before the end of the shift. Learn and utilize PMS. Ensure all cash, check and miscellaneous departments are in balance at shifts end. Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction. Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc. Have a thorough working knowledge of emergency procedures. Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately. Report any unusual occurrences or request to the manager. Maintain certification from a responsible Utilize Service Recovery Log and other necessary communication logs from shift to shift. Maintain stock/cleanliness in the market area. Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards. Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work. Standing, walking for long periods of time while maintaining a friendly professional image. May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT Assistant General Manager Guest Service Manager Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job DescriptionBenefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Possess a strong sense of teamwork. Ability to follow instructions. Has integrity. Takes initiative. Fits the brand culture. Works well under pressure. Outgoing and friendly personality. Attention to detail. Multi-tasking ability. Strong sales ability. Strong sense of urgency. Genuine care for others needs. Responsibilities (Including, but not limited to) Abide by all NBC policies and procedures. Uphold the NBC image and brand. Assist other departments when necessary. Introduce walk-in guests to the bakery and products using a Guest Tour. Suggest creative solutions to guests with walk-in orders. Suggest the purchase of add-ons and retail to make the product a complete experience. Assist phone-in guests with their orders. Give cake presentations while performing quality control tests. Operate and balance the POS with accuracy and efficiency. Collect email addresses from guests. Keep samples available during operating hours. Have current and complete knowledge of current prices, products and promotions. Keep retail area clean, swept and neatly merchandised throughout the day. Dust all retail surfaces at least twice per week, including counter tops and POS stations. Carry out the duties the crafter assigns from time to time. Track inventory and commissionable sales.

About Us: Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality . We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in. Welcome to Hampton Inn Holly Springs! We are so glad you are considering us as your future workplace! At Hampton we have 124 rooms, a fitness center, meeting space, an outdoor pool, and free hot breakfast. Hampton Inn Holly Springs 1050 S. Main St. Holly Springs, NC 27540 About the Role: Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guests--asking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with. About You: A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be apt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Possession of a valid driver's license and evidence of insurability. Your driving record that is acceptable per our current insurance carrier guidelines. What You Gain: You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company. If offered a position the candidate must complete a criminal background check. All employment offers are contingent based on the results of your criminal background check.

Customer Service Representative ll (French) - Southern Pines, North Carolina or Richmond, VA At Hamilton Beach Brands, Inc., a leading designer, marketer, and distributor of small household and commercial appliances. our culture is one of hard work, ethical behavior and teamwork. We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years. We offer a comprehensive compensation and benefits package which includes health, dental and vision insurances, along with 401(k), paid vacation, a paid charitable day off to share your talents with the non-profit of your choice, a quarterly subsidy to help cover the costs associated with staying fit, the ability to purchase our products at a discounted cost, employee recognition, team building activities, and a casual dress code just to name a few of the advantages of working for this dynamic company. We are seeking qualified candidates for position of Consumer Affairs Representative ll at either our Southern Pines, NC facility or our Corporate Headquarters in Richmond, VA. This is a salaried, overtime eligible, office environment, Monday - Friday 8:00 - 5:00 pm role. This role is the first line of communication for our customers. For this role, fluency in both English and French (spoken and written) is required. Responsibilities of the position include: * Answer, process, and document incoming phone calls, emails, and letters from retail consumers in a fast-paced call center environment * Provide exceptional customer support in both English and French * Troubleshoot consumer concerns and offer effective solutions * Maintain accurate and professional customer interaction records Requirements of the position include: * High school diploma or equivalent * Fluency in both English and French (spoken and written) * Six months of customer service experience * Excellent verbal and written communication skills * Computer skills, with experience in data entry, email, and the internet * The ability to work well in a fast-paced, team environment Our employees enjoy working in a tobacco-free and drug-free environment. Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *****************

Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire & Automotive is seeking a Customer Service Professional who will demonstrate integrity in all interactions and build lasting relationships with our customers by providing unparalleled service. Benefits Up to 4 weeks of vacation/paid time off Paid holidays (7 days) Performance based bonuses 75% Employer paid medical, dental, & vision insurance $25,000 of life insurance per employee Supplemental benefits (long-term, short-term, accident, etc.) 401(k) retirement plan with company match Monday-Friday, 8am-5pm Career path & advancement opportunities In-house training program Discounts on tires & automotive services Company supplied tools Paid weekly Basic Responsibilities Greet customers in a friendly and timely manner Answer incoming calls Schedule appointments for service and maintenance Listen and document customer requests on work order Consult with technician about customer's vehicle needs Determine cost of replacement parts and/or labor Generate and enter itemized estimate on work order Provide and explain estimate to customers Advise customers on necessary or recommended service(s) Review and send Digital Vehicle Inspection to customers Review services performed and warranties with customers Check out customer and thank them for their business Requirements Excellent communication and customer service skills Must be able to manage a fast-paced work environment Professional, well-groomed appearance Must have valid driver's license

Provide support to Customers, Branch Managers, Service Manager, Service Technicians, and Sales Representatives through answering phone calls and/or responding to emails. Essential Duties and Responsibilities: Answer calls coming into the Customer Service Queue and the Sales, MGR, Tech Queue; assisting whomever with their need and/or reason for calling in a polite, timely, and courteous manner. Enter service calls into the operating system. Enter supply orders and send to appropriate person and/or department. Enter meter readings received into the department. Enter Service Reports sent into the department from Technicians/ Service Manager. Fill out various forms used within the department as it pertains to address changes and information updates. Quote labor rates based off customer locations; quote supply prices. Other duties as assigned and/or needed by Supervisor/Manager Requirements Qualifications: High school diploma or GED; Customer Service experience (minimum one year); proper telephone etiquette; multi-task oriented. Clerical skills to include: typing speed of 35 wpm, working knowledge of Microsoft Word, Excel, and Outlook. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description $15.00 per hour

Job Description Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire & Automotive is seeking a Customer Service Professional who will demonstrate integrity in all interactions and build lasting relationships with our customers by providing unparalleled service. Benefits Up to 4 weeks of vacation/paid time off Paid holidays (7 days) Performance based bonuses 75% Employer paid medical, dental, & vision insurance $25,000 of life insurance per employee Supplemental benefits (long-term, short-term, accident, etc.) 401(k) retirement plan with company match Monday-Friday, 8am-5pm Career path & advancement opportunities In-house training program Discounts on tires & automotive services Paid weekly Basic Responsibilities Greet customers in a friendly and timely manner Answer incoming calls Schedule appointments for service and maintenance Listen and document customer requests on work order Consult with technician about customer's vehicle needs Determine cost of replacement parts and/or labor Generate and enter itemized estimate on work order Provide and explain estimate to customers Advise customers on necessary or recommended service(s) Review and send Digital Vehicle Inspection to customers Review services performed and warranties with customers Check out customer and thank them for their business Requirements Excellent communication and customer service skills Must be able to manage a fast-paced work environment Professional, well-groomed appearance Must have valid driver's license

Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. Skill Set Overview: • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications • Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10