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Customer service representative jobs in Scranton, PA

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  • Customer Support Assistants

    That's Great News 3.6company rating

    Customer service representative job in Scranton, PA

    We are seeking Customer Support Assistant's to join our team! You will be responsible for helping customers by providing product and service information. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty. Responsibilities: Provide information about the products and services Troubleshoot and resolve event issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team
    $33k-38k yearly est. 60d+ ago
  • Customer Service Rep(04871) - 1420 Mulberry St

    Domino's Franchise

    Customer service representative job in Scranton, PA

    We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Additional Information DISCLOSURE OF INTENT TO OBTAIN CONSUMER REPORTS OR INVESTIGATIVE CONSUMER REPORTS For employment purposes, NEPA Pizza, Inc. and PSI Pizza, Inc. (collectively referred to as “the Company”) may obtain consumer reports on you as an applicant or from time to time during employment. “Consumer reports” are reports from consumer reporting agencies and may include driving records, criminal records, etc. For such employment purposes, the Company may also obtain investigative consumer reports. Some reference checks by a consumer reporting agency fall into this category. An “investigative consumer report” is a consumer report in which information as to character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with neighbors, friends, associates, acquaintances, or others. You have a right to request disclosure of the nature and scope of an investigation and to request a written summary of consumer rights.
    $28k-36k yearly est. 6d ago
  • Customer Service Representative

    Redner's Jobs

    Customer service representative job in Scranton, PA

    Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities. ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer service. 2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards. 3) Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum. 4) Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures. 5) Delegate responsibilities to cashiers as prescribed by store management. 6) Conduct training programs for new associates, as well as associates already on board. 7) Assist cashiers with price checks. 8) Keep store management and scan coordinator informed of all pricing problems. 9) Assist customers with returned merchandise, over rings, and overcharges. 10) Approve customer checks and enforce check cashing policies. 11) Maintain a regular cleaning schedule and overall good housekeeping of the front end. 12) Order and control front end supplies (register paper, ribbons, etc.) 13) Greet and customers and be observant of people in the store. 14) Abide by all company policies as stated in the Employee Handbook. SUPPLEMENTAL JOB FUNCTIONS: 1) Provide for proper staffing of Service Center and provide proper training for Acting Customer Service Supervisor. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1) Strong oral and written communication skills for dealing with customers, employees, and Vendors. 2) Strong analytical and mathematics skills for conducting accurate audits. 3) Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.
    $28k-36k yearly est. 60d+ ago
  • Customer Service Representative - Scranton, PA

    Kedia Corporation

    Customer service representative job in Scranton, PA

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $28k-36k yearly est. 60d+ ago
  • Customer Service Representative

    Raymour & Flanigan Furniture 4.6company rating

    Customer service representative job in Scranton, PA

    Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
    $27k-34k yearly est. 38d ago
  • Customer Service Representative

    Child Guidance Resource 4.3company rating

    Customer service representative job in Shavertown, PA

    The Operations Administrator (Customer Service Representative) is an entry level full time position working 40 hours weekly including days and evenings. The position is responsible for the oversight and coordination of Health Information and Administrative functions throughout Child Guidance Resource Centers (CGRC). The Operations Administrator interfaces with employees, management, and clients. This position travels between the Havertown and SouthWest Philadelphia office locations. Some responsibilities include: Some responsibilities include: Process Internal and External Release of Information (ROI) requests. Enter External Referrals into EMR Referral Module. Complete Discharge process for paper client records. Mail/email clinical discharge summary forms / risk of closure letters, closure letters, engagement letters to client/legal guardian. Upload authorization and discharge documentation to managed care organizations (MCO) portals. Reception activities including answering incoming & making appointment reminder calls, checking clients in/out for appointments, scheduling appointments, verifying client insurance coverage, maintaining conference room schedules, mail distribution. Complete and disseminate reports (ROI's/Access Standards/Productivity/Etc.). Maintain tracking spreadsheets specific to job functions. Who is CGRC? CGRC is a premier behavioral health provider that embraces our employees as partners in our organization's strategic plan. What can CGRC do for you? Do YOU want to be a Change Agent? If so, we want you to be a part of the Child Guidance partnership. Working here means being open to new experiences both as an individual and as part of a team. We offer the opportunity to develop your leadership competencies and career interests on a personal level. Join any of our organizational committees, task forces, or work groups. It is important to us that you enjoy a healthy work-life balance, and we will encourage you to have personal goals that focus on self-care. At CGRC, you can enjoy a relaxed working environment with flexible work schedules that allow for a healthy work-life balance. We encourage and support career development and there are always opportunities for you to learn and grow within the organization. We have a competitive compensation package and generous time off and benefits for eligible employees. You and your family can also enjoy discounts and offers through our Tickets at Work Program. CGRC is an eligible employer for the Public Service Loan Forgiveness Program. APPLY NOW TO JOIN OUR TEAM! Child Guidance Resource Centers is an Equal Opportunity Employer #LI-CMC1 Monday-Friday 9am to 5pm 1 evening shift weekly
    $24k-30k yearly est. Auto-Apply 17d ago
  • Customer Service Representative/Teller-Brodheadsville

    First Keystone Community Bank 3.9company rating

    Customer service representative job in Brodheadsville, PA

    First Keystone Community Bank is looking to add a new positive team player to our staff at our Brodheadsville location! Come join a friendly, customer service-oriented team with a proud tradition of over 160 years of serving our local communities. We're searching for a retail or sales-minded individual with an emphasis on quality customer service and attention to detail who is looking to provide a pleasant and efficient banking experience to all our customers. Previous experience with cash handling or customer service is preferred, as well as the ability to identify customer needs beyond normal teller transactions and refer them to our other great First Keystone Community Bank team members who can assist them further! This is a full-time position on our team with approximately 37.5 hours per week, including Saturday mornings. First Keystone Community Bank offers competitive pay rates, paid holidays and vacation, 401k, educational benefits, and career growth opportunities! First Keystone Community Bank is an Equal Opportunity Employer.
    $30k-35k yearly est. 38d ago
  • Customer Services Representatives

    Partnered Staffing

    Customer service representative job in Hazle, PA

    KELLY Services About Kelly Services As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity. Job Description As a Customer Care Agent, you will be responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. To be successful in our client culture and in this role you will need to be a motivated self-starter, capable of operating with minimal day-to-day direction yet maintaining a high degree of pro-activity and communication to clients and team members. They must also be proficient with Microsoft Office and general computer skills. They must be able to work in fast-paced environment and have a willingness to assume responsibility to achieve personal initiatives. If you would like to be considered sooner, please submit a resume today for consideration to or call (570) 574-2116. Qualifications Kelly Services is currently looking for Customer Services Representatives for the following shifts in the Hazleton, PA area: Full-time Hours of Operation 6:00 am to 10:00 pm (Various Schedules) $10.75 to $11.50 (step increases) Casual Work and environment Paid Training One Year of Experience is preferred. Required Education and Experience Basic Computer Skills Good Grammar and Spelling required High School Diploma/GED Clear Communication for telephone work Additional Information Benefits: From Kelly Services Holiday and Service Bonus Pay to qualified employees Medical Benefits available through third party vendor, if qualified Qualified employees can participate in Prescription plan-offering free or discounted prescriptions Weekly Pay Direct Deposit or Payroll Card available Perks Program: As a Kelly Employee get discounts on cell phones, accessories, loans and restaurants to name a few.
    $28k-36k yearly est. 60d+ ago
  • Customer Service Representative

    Euro Foods DBA Citterio USA

    Customer service representative job in Freeland, PA

    NOTE: An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. ave daily contact, call, and email, with established customers, brokers, and sales team as well as potential new customers. Handle customer inquiries and complaints in a prompt, courteous, effective, and professional manner. Investigate errors and resolve discrepancies. Resolve deduction issues. Provide internal tracking documents used by other departments. Collaborate with cross functional teams and other departments to provide or develop solutions to issues or questions and improve overall business processes. Display professionalism during all interactions with USDA contacts. Utilize manual order entry and EDI order platforms. Utilize multiple systems and customer portals to obtain information. Process sample orders. Accurately prepare export paperwork. Coordinate with internal and external stakeholders to ensure customer delivery expectations are met. Review orders to determine special requirements, achievable due dates, valid product numbers, and pricing. Enter orders in a timely manner and maintain proper notes and date changes in SAP customer order system for improvements and expedite for on time performance (OTP). Track progress of orders, as necessary, to ensure OTP. Interact with organizational leadership, employees, vendors, and affected individuals both within and outside of the organization on a regular basis to assist with the completion of general informational requests or direction to appropriate staff to provide the highest-level customer service. Excellent communication and interpersonal skills with ability to listen effectively, respond appropriately and maintain mutual comfort level while relating to a diverse workforce. Must have good attendance. Other job duties as necessary. Performs related work as may be required. * The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Requirements KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of SAP preferred. Knowledge of proper phone etiquette and customer service techniques. Knowledge of computers and computer software, with ability to apply this aptitude in word processing, Excel spreadsheet development, and Word document merges, and keyboarding skills. Thorough knowledge of proper records management, retention of records and cataloguing of files. Ability to positively contribute to a team environment in support of customers, internal and external stakeholders, and demonstrate a team player attitude. Strong ability to perform well and be unfailingly diplomatic in a high pressure and complex environment with a focus on customer service. Excellent problem-solving skills with the ability to envision and deliver innovative solutions. High energy level, ability to multitask, establish priorities, work independently. Positive interpersonal skills included effective verbal and written communication. Ability to establish credibility and be decisive. Ability to maintain confidential and sensitive information which may be proprietary to Citterio USA. Ability to prepare and analyze comprehensive reports, carry out assignments, and administer existing and proposed programs. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to work in a fast-paced environment. Ability to understand customer specifications and problem solve to produce answers that make sense. Ability to communicate information and ideas in speaking so others will understand. Ability to establish and maintain effective working relationships with employees, supervisors and managers, and customers. Ability to handle stressful situations. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Coordination - Adjusting actions in relation to others' actions. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language may also be considered as acceptable forms of communication. EDUCATION AND EXPERIENCE EDUCATION AND EXPERIENCE (a) Completion of a high school, or general equivalency diploma; and, (b) Experience with SAP preferred; and, (c) Experience in Food Manufacturing or CPG experience preferred; and, (d) One (1) year in office administration background with a broad knowledge of Microsoft Office of specialized education in an office administration program; or (e) One (1) to two (2) years' experience in a supply chain environment: or, (f) Equivalent combination of education and experience. TOOLS AND EQUIPMENT Telephone, personal computer (including Microsoft Office products), fax machine, and copy machine. PHYSICAL DEMANDS While performing the duties of this job, the employee is often sitting, but may be required to walk through the plant in search of customer information and orders and regularly talk and hear. The employee is required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to fifteen (15) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may occasionally enter the plant environment and be exposed to moving mechanical parts. The noise level in the work environment is usually quiet but can be moderate or loud when entering the plant. The temperature in the work environment is usually regulated; however, if in the plant, the temperature may be cool or cold. Employees are required to wear proper food safe, steel toe shoes, hair net and beard net, nitrile gloves, frock, bump cap, hat, and proper hearing protection while working in certain areas.
    $28k-36k yearly est. 18d ago
  • Customer Service Representative

    Las Vegas Petroleum

    Customer service representative job in Hazleton, PA

    As a Customer Service Representative at our Truck Stop, you will be the face of the company and ensure that every customer has a positive experience. You will assist truck drivers and other travelers with their needs, from fueling to providing information about available services and amenities. You must be attentive, friendly, and efficient, ensuring all tasks are completed while maintaining a high level of customer satisfaction. Key Responsibilities: Customer Service: Greet customers and offer assistance with fueling, purchasing goods, or any other needs. Handle customer inquiries and provide solutions to their problems promptly and professionally. Offer recommendations on services, food, beverages, and amenities available at the truck stop. Process customer transactions, including cash, credit, and debit payments at the fuel pumps or retail areas. Assist with vehicle and driver needs, including directions, amenities (showers, restrooms), and other relevant services. Store Operations: Ensure the store area is clean, stocked, and well-organized. Monitor fuel inventory and report any discrepancies or issues to management. Assist in stocking shelves, replenishing products, and maintaining proper product placement in the retail area. Maintain cleanliness and safety standards in the store, fueling areas, and restrooms. Problem Resolution: Address customer complaints or concerns, providing solutions or escalating issues to management when needed. Manage stressful situations with professionalism, ensuring the customer's needs are met. Team Collaboration: Work closely with other team members to ensure smooth operations and customer satisfaction. Assist with opening and closing duties when required. Safety and Compliance: Adhere to safety policies, including those related to fueling operations and hazardous materials. Follow company procedures for handling cash, credit cards, and other transactions. Benefits Health Care Plan (Medical, Dental & Vision) Family Leave (Maternity, Paternity)
    $28k-36k yearly est. Auto-Apply 60d+ ago
  • Dispute Specialist I

    Federal Hearings and Appeals

    Customer service representative job in Wilkes-Barre, PA

    Job Description About the Role: The Dispute Specialist I plays a crucial role in managing and resolving disputes that arise within the organization. This position is responsible for investigating claims, gathering relevant information, and facilitating communication between parties to reach a satisfactory resolution. The ultimate goal is to ensure that disputes are handled efficiently and effectively, minimizing potential risks to the organization. By maintaining accurate records and providing timely updates, the Dispute Specialist I contributes to the overall integrity and reputation of the organization. This role requires a keen attention to detail and strong problem-solving skills to navigate complex situations and deliver positive outcomes. Minimum Qualifications: High school diploma or equivalent. Proven experience in customer service or a related field. Strong analytical and problem-solving skills. Preferred Qualifications: Associate's degree in a relevant field. Experience in dispute resolution or conflict management. Familiarity with legal terminology and procedures. Responsibilities: Investigate and analyze disputes by collecting and reviewing relevant documentation and evidence. Communicate with all parties involved to gather information and clarify issues related to the dispute. Develop and implement resolution strategies that align with organizational policies and best practices. Maintain detailed records of all dispute-related activities and ensure compliance with regulatory requirements. Provide regular updates to management on the status of disputes and recommend improvements to dispute resolution processes. Skills: The required skills for this position include strong analytical abilities, which are essential for investigating disputes and identifying key issues. Effective communication skills are vital, as the Dispute Specialist I will interact with various stakeholders to gather information and facilitate resolutions. Attention to detail is crucial for maintaining accurate records and ensuring compliance with regulations. Preferred skills, such as familiarity with legal terminology, enhance the ability to navigate complex disputes and provide informed recommendations. Overall, a combination of these skills enables the Dispute Specialist I to contribute to a fair and efficient dispute resolution process.
    $38k-69k yearly est. 14d ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Customer service representative job in Lehigh, PA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $13 - $14 per hour Salary Range: 13 - 14 We are an equal opportunity employer and participate in E-Verify in states where required.
    $13-14 hourly Auto-Apply 60d+ ago
  • Relationship Banking Representative

    Community Financial System, Inc. 4.3company rating

    Customer service representative job in Lehighton, PA

    Job Description At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Relationship Banking Representative is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player. Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism Determine customer needs, explain and sell products and services Actively participate in lobby management, greeting customers and proactively taking ownership of the customer's in-branch experience Telephone customers to schedule sales appointments and promote products suitable to the customer's needs Participate in branch prospecting efforts and sales initiatives Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc. Serve as a liaison between customer and operational areas Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines Ability to understand directions and adhere to established policy and procedures Able to remain focused and organized to successfully complete responsibilities Actively participate in branch meetings and training to enhance knowledge and development of skills Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner. May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels Qualifications Education, Training and Skills Requirements: High School Diploma or GED required Excellent interpersonal and communication skills Accurate and proficient math skills Documentation skills with attention to detail Clear thinking and ability to remain focused Must be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence Internal product knowledge and teller training (provided after hire) Experience/Other: Two (2) years of customer service and/or banking normally required All applicants must be 18 years of age or older.
    $34k-40k yearly est. 10d ago
  • Inside Sales Representative

    Can-Pack Middle East LLC

    Customer service representative job in Olyphant, PA

    The Inside Sales Representative will be an integral part of our sales team supporting our Northeast customer base. With our customers at the forefront of everything we do, this individual will strive to meet their requirements with professionalism and enthusiasm while working to protect the best interest of the company. The Inside Sales Representative will work closely with the Inside Sales Manager with responsibilities to include but not limited to the following. Essential Functions/Key Deliverables Review incoming orders to authenticate against forecast. Liaise with the Production Planning and Shipping Department to coordinate shipment and delivery of all orders Partner with Accounting Department to ensure pricing is accurate within the system (SAP) Check and input customer orders in SAP. Complete and enter Sales Orders for customer base. Must ensure customer specifications are accurate and entered correctly. Partner with Accounting to Identify any invoice errors and ensure customers are billed accurately. Facilitate communication from customer to appropriate internal departments. Maintain appropriate documentation. Generate inventory reports and distribute to customers. Work closely with Production Planning on monitoring slow moving inventory as well as any updates to existing designs Generate customer shipment reports and review for accuracy. Perform any other duty reasonable corresponding with the role. Assist in coordination of customer return of materials Maintain accurate orders with specification for each assigned account Perform any other duty reasonable corresponding with the role. Knowledge/Skills/Experience 5+ years Inside Sales experience or related field with knowledge of building and maintaining customer relationships. Experience in a large consumer packaging goods company a plus Expert-level problem-solving skills required. Knowledge of and experience with SAP would be a plus. Ability to work independently and as part of a team. Excellent verbal, written, and interpersonal communication skills. Detail oriented Proven ability to work effectively in a fast paced work environment, both as an independent contributor as well as a team player Organizational skills, ability to prioritize, effective time management and sound decision making skills Physical Demands N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day) Lift/Carry 10 lbs or less F 11-25 lbs O 25-50+ lb- O Push/Pull 10 lbs or less F 11-25 lbs O 25-50+ lb- O Stand O Walk O Sit C Manually Manipulate O Reach Outward O Reach Above Shoulder O Climb O Crawl O Squat or Kneel O Bend O Other Physical Requirements Vision (Near, Distance, Color, Peripheral, Depth) Sense of Sound - Ability to understand conversational speaking Sense of Touch Ability to wear Personal Protective Equipment (PPE) - per safety guidelines Mobility to cover expansive manufacturing environment Work Environment Ability to work in an environment that can become loud and very hot (temperature) depending on the weather. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you are a current CANPACK employee, please apply through your Workday account. CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law or not related to job requirements, unless such distinction is required by law.
    $34k-58k yearly est. Auto-Apply 33d ago
  • Inside Sales Representative

    Automation-X Corporation

    Customer service representative job in Wysox, PA

    Full-time Description Automation-X, the industry leader in oil and gas wellhead automation products, has an outstanding opportunity for a Inside Sales Representative with our Sales team. This position will be based in our North East PA Region. Our success is built on delivering integrated automation solutions to the oil and gas industry. We are looking for a motivated professional with experience in purchasing to provide support and customer service across the company to our team and to our customers. For more information on the company: ************************* The Inside Sales Representative is responsible for direct sales and customer service support to Automation-X's customers in their region. In addition, this position is responsible for account development via customer interaction through cold calls, phone, email, social media, and customer-facing visits. Working with customers in all areas of their operations from both field and corporate office to deliver Automation-X's products and solutions, ensuring sales goals are achieved. Requirements Essential Job Duties and Responsibilities Entry of Quotes, Opportunities, and Customer Meetings in the CRM. Follow up required to generate more revenue and growth Entry of Sales Orders, ensuring the customer is always updated with the status of the order Daily reporting to maintain and enhance customer satisfaction of Automation-X Deliver and exceed sales targets by retaining and growing existing customers, discovering key contacts in different departments within a customer's organization, and development of new sales opportunities. Maintain detailed knowledge of Automation-X's products, applications, and solutions to provide customer support; comparisons to competitor's products and analogous nomenclature in conjunction with marketing, Product Champions, and vendors External & Internal Customer correspondence and relationship building Collaboration with other sales, marketing and support teams KPIs to include transactional efficiency, quote close rate, 24h response times, strategic contributions, client touchpoints and proactive engagement initiation Establish and maintain pricing records ensuring ROI and GP delivery is in line with targets, Maintain win/loss records for trend identification and adjustment Regular training and knowledge application Expense Reporting and other duties as assigned Requirements Education and Experience Requirements Minimum of High School Diploma Required Preferred Skills and Abilities Critical Thinking and Analytical Skills Data driven decision making Work with internal departments to ensure customer engagement and customer satisfaction Ability to know when to make decisions and when to raise concerns or ask for help while providing feedback and potential solutions Ability to represent Automation-X with professionalism and build strong relationships Takes pride in exceeding customer needs and Automation-X goals & KPI's Excellent customer relations skills to work proactively with our customers and other team members through leadership, accountability and respect Consistent, clear, purposeful verbal and written communication skills Strong computer skills including MS Word, Excel, Outlook and CRM systems Oil & Gas Automation experience preferred Understands customer requirements, their budget, and how to close business deals? Strong attention to detail to ensure we are providing customers with the correct automation solutions Good understanding of power, communication, and measurement. Control and electrical aspects of wellhead products a plus; accepts and implements product and/or training opportunities when offered Working Conditions and Physical Demands This job operates in a professional office environment. Can be hybrid between warehouse office and remote office/home office. Business Casual Attire may be required at times Travel Required Occasional travel may be required.
    $34k-58k yearly est. 43d ago
  • Financial Services Representative State Farm Agent Team Member

    Mike Peterson-State Farm Agent

    Customer service representative job in Pocono, PA

    Job DescriptionROLE DESCRIPTION: As a Financial Services Representative State Farm Agent Team Member with Mike Peterson - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. QUALIFICATIONS: Must be able to obtain relevant financial service licenses. Proven experience working as a financial services representative. Strong mathematical skills. Excellent analytical, organizational, and problem-solving skills. Effective communication skills. Exceptional customer service skills. Successful track record of meeting sales goals/quotas preferred BENEFITS: 401K Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $
    $29k-54k yearly est. 25d ago
  • Financial Services Representative - State Farm Agent Team Member

    Kevin Kendall-State Farm Agent

    Customer service representative job in East Stroudsburg, PA

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off ROLE DESCRIPTION: As a Financial Services Representative with Kendall Insurance And Financial Services, Inc., you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Provide clients with financial planning and investment advice. Assist clients with portfolio management and asset allocation. Conduct financial reviews and recommend appropriate products. Maintain compliance with financial regulations. QUALIFICATIONS: 3+ years of experience in financial services. Strong analytical and communication skills. Life & Health license mandatory FINRA Series 6, 63, & 65 licenses preferred.
    $29k-54k yearly est. 16d ago
  • Customer Service Representative - Scranton, PA

    Kedia Corporation

    Customer service representative job in Scranton, PA

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $28k-36k yearly est. 7h ago
  • Customer Service Representative

    Raymour & Flanigan Furniture 4.6company rating

    Customer service representative job in Stroudsburg, PA

    Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
    $27k-34k yearly est. 3d ago
  • Relationship Banking Representative Rotating

    Community Financial System, Inc. 4.3company rating

    Customer service representative job in Hazleton, PA

    Job Description At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Rotating Relationship Banking Representative will work in various branch offices in a defined geographical area and is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player. Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism Determine customer needs, explain and sell products and services Actively participate in lobby management, greeting customers and proactively taking ownership of the customer's in-branch experience Telephone customers to schedule sales appointments and promote products suitable to the customer's needs Participate in branch prospecting efforts and sales initiatives Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc. Serve as a liaison between customer and operational areas Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines Ability to understand directions and adhere to established policy and procedures Able to remain focused and organized to successfully complete responsibilities Actively participate in branch meetings and training to enhance knowledge and development of skills Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels Qualifications Education, Training and Skills Requirements: High School Diploma or GED required Excellent interpersonal and communication skills Accurate and proficient math skills Documentation skills with attention to detail Clear thinking and ability to remain focused Must be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence Internal product knowledge and teller training (provided after hire) Experience/Other: Two (2) years of customer service and/or banking normally required All applicants must be 18 years of age or older.
    $34k-40k yearly est. 7d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Scranton, PA?

The average customer service representative in Scranton, PA earns between $25,000 and $40,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Scranton, PA

$32,000

What are the biggest employers of Customer Service Representatives in Scranton, PA?

The biggest employers of Customer Service Representatives in Scranton, PA are:
  1. VCA Animal Hospitals
  2. Kane Logistics
  3. Domino's Franchise
  4. Kedia Corporation
  5. Redner's Warehouse Markets
  6. Domino's Pizza
  7. Raymour & Flanigan Furniture and Mattresses
  8. Elizabeth Cavallin Rushefski-State Farm Agent
  9. Redner's Jobs
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