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Care Coordinator - Forensics
Lutheran Social Services of Wi & Upper Mi 3.7
Customer service representative job in Maribel, WI
About the Role
Lutheran Social Services (LSS) is seeking a compassionate and detail-oriented Forensic Care Coordinator to provide comprehensive, person-centered case management for individuals involved in Wisconsin's forensic programs. This role requires ongoing professional development in Motivational Interviewing and other evidence-based practices, with monthly coaching and quarterly fidelity reviews.
You will work with clients in one or more of the following programs:
Conditional Release (CR): Supporting individuals found not guilty by reason of mental disease or defect.
Outpatient Competency Restoration Program (OCRP) & Jail-Based Competency Program (JBCR): Assisting adults adjudicated not competent to stand trial but likely to regain competency.
Opening Avenues to Reentry Success (OARS): Voluntary program supporting individuals transitioning from correctional institutions back into the community.
Supervised Release (SR): Coordinating services for individuals committed under WI Statute 980 (sexually violent persons) as they transition from secure treatment centers to community living.
Forensic Care Coordinators collaborate with treatment teams, community providers, and natural supports to promote independence, recovery, and successful reintegration.
Key Responsibilities
Conduct assessments of client needs using required tools (e.g., functional screen).
Develop and implement individualized service plans with clients, families, and providers.
Coordinate and authorize services according to service plans.
Provide trauma-informed, evidence-based direct services.
Maintain accurate documentation and electronic client records.
Testify at legal proceedings and prepare court documents as required.
Facilitate person- and family-centered team meetings.
Collaborate with community resources, treatment teams, and supervisors to determine interventions.
Participate in staff development, supervision, and professional seminars.
Meet productivity expectations and agency standards.
Travel daily to community locations; occasional overnight travel may be required.
Qualifications
Education: Bachelor's degree in a human services field (examples include Social Work, Psychology, Criminal Justice, Counseling, Community Mental Health, Rehabilitation Counseling, Vocational Counseling, etc.).
Experience: Prior experience in human services preferred.
Licenses/Certifications:
Valid driver's license and reliable transportation.
Satisfactory driving record per LSS Driver Safety Procedure.
Ability to meet LSS auto insurance requirements.
Skills & Competencies
Strong communication and documentation skills.
Knowledge of casework principles, human behavior, and social problems.
Ability to work collaboratively with diverse teams and clients.
Proficiency with electronic health records and computer applications.
Crisis response skills and ability to work in varied community environments.
Benefits & Perks
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Dependent & Health Care)
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Plan with company contribution
Employee Assistance Program
Service Awards & Recognition
Why Join LSS?
At LSS, you'll be part of a mission-driven nonprofit organization committed to empowering individuals and strengthening communities. As a Forensic Care Coordinator, you'll make a lasting impact by supporting clients through some of the most critical transitions in their lives.
š Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer
$38k-45k yearly est. 2d ago
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Customer Service Representative
Connect Search, LLC 4.1
Customer service representative job in Milwaukee, WI
Job Title: Job Title: CustomerServiceRepresentative
Type: Direct Hire
Schedule: Monday - Friday, 8am - 5pm
Pay Range: $50k - $55k
Benefits: Yes. Medical, Dental, Vision, PTO, 401(k), Paid holidays
Summary
Connect Search is hiring a CustomerServiceRepresentative in Milwaukee.
Responsibilities
Provide superior customerservice to both internal and external customers via phone and email.
Answer high phone call volume to respond to customer requests and provide resolution to customer concerns.
Prepare, review, process and accurately enter a high volume of sales orders.
Support field sales staff including Regional Managers and Manufacturer's Sales Reps.
Administrative support activities, as needed, including issuing product returns and credits and special projects.
Provide applicable basic technical support regarding product and application questions.
Performs other related duties as assigned.
Qualifications
Bachelor's degree or equivalent related combination of professional experience and education/training desired.
Three years of professional customerservice experience in a manufacturing or distribution setting is required
$50k-55k yearly 2d ago
Technical Service Representative I (Onsite in Germantown, WI)
Chamberlain Group 4.8
Customer service representative job in Germantown, WI
Systems, LLC, an affiliate of Chamberlain Group, is a U.S.-based manufacturer of loading dock equipment-marketed under the Poweramp, DLM, and McGuire brands. With manufacturing facilities in Germantown, Wisconsin and Malvern, Arkansas, all products are designed and produced in the USA using lean manufacturing techniques. We strive to recruit the best talent in the industry and give employees opportunities for continuing education and training to help them advance in their careers.
As a Technical ServiceRepresentative I, you are expected to provide technical support to customers over telephone and email, addressing and resolving questions and problems with equipment setup and install; escalate and track technical issues to the appropriate team member or company departments as required. You will investigate and resolve production, installation, and technical support issues related to Systems' specialized control boxes and equipment, including sensors, controllers, and integrations.
Minimum Qualifications:
High School Diploma or GED Equivalent
2+ years of related experience, or related technical education may serve in lieu of experience
Strong computer software skills and ability to use spreadsheets, databases, word processing applications, email, ERP System, IOT etc., daily with efficiency
Excellent communication skills - verbal, telephone, in-person, and written
Ability to travel to customer sites 10% of the time
Preferred Qualifications:
Technical school or associate's degree, controls aptitude and troubleshooting
Experience in a technical service environment
Ability to read and understand blueprints, schematics, manuals, bulletins, and other specifications
Understanding of electronics, electrical field wiring, and control wiring
Valid driver's license with good record
Essential Duties and Responsibilities:
Troubleshoot, diagnose, track, and resolve issues with Systems' specialized control boxes and products, including sensors, controllers, and interconnective equipment
Work collaboratively with team members, business partners, and customers to define, design, develop, and implement future technology solutions that resolve application issues and improve product functionality; communicate with the Engineering department on any technical issues with controls or other equipment
Offer assistance and support on the installation of Systems' products
Provide corrective actions for products under warranty according to policy procedures; create warranty claims, and work with warranty coordinator as necessary
Assist senior tech servicerepresentatives on field visits as required
Comply with health and safety guidelines and rules
This is a role within Systems' Customer Experience and Technical Support group
The pay range for this position is $18.13 - $27.14/hr. Base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.
Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence **************************.
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
$18.1-27.1 hourly Auto-Apply 60d+ ago
Customer Account Representative
Reynolds Consumer Products 4.5
Customer service representative job in Appleton, WI
Join Reynolds Consumer Productsā¦and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and high-performance organization. Are looking to build a strong career> Then we have an opportunity for you! We are searching for a Customer Accounts Representative to join our team in Appleton, WI.
Responsibilities
Your Role:
As a Customer Accounts Representative, you will be responsible for providing service to International and Domestic customers with a wide range of responsibility for the Presto Specialty business unit (Fresh-Lock , Slider, Specialty Films, Geo). You will also ensure timely and accurate entry of customer sales orders into SAP, working to meet the requirements of customers while verifying items, pricing, delivery dates, applying miscellaneous charges, and ensuring proper invoicing.
You will have the opportunity to Make Great Things Happen!
Receive customer orders via EDI, email, and phone. Ensure timely, accurate booking of customer's sales orders into our SAP system to meet the customer's requirements.
Work with various internal departments to resolve issues related to pricing, inventory, item changes, order shortages, transportation, and on time delivery.
Arrange for set up of new customers and ship to sites with appropriate SAP defaults for bill to, payment terms, shipment terms, pricing, etc.
Resolve delivery issues related to late deliveries, damages, shortages, requirements for product returns and carrier freight claims.
May participate in other areas of Customer Support such as, Vendor Managed Inventory, capacity and customer priority teams/meetings, export shipments and document preparation.
You will love it here ifā¦
You put safety first, always.
You listen, learn, and evolve.
You are passionate about collaboration, teamwork, and achieving shared goals.
You treat all people with respect, operating ethically, and embrace inclusivity.
You are committed to improving our impact on local communities.
Qualifications
We need you to have:
2+ years of related professional customerservice and/or clerical experience in a manufacturing environment.
Ability to process, prioritize, and use critical thinking skills to meet customer requirements efficiently and accurately.
Possess excellent communication skills, critical thinking skills, pays attention to detail, is an exceptional multi-tasker, works extremely well under pressure, and has a sense of urgency.
Able to deal with ambiguity and drive toward solutions
Keen understanding and sense of needs (internal and external customers).
Proficiency in MS Office
Icing on the Cake:
BA/BS Degree
Proficiency in SAP
Knowledge of international shipping processes
Experience in one or more of the following areas is helpful: Packaging, Supply Chain, Export Order Processing
If you answer yes to the followingā¦we want to meet you!
Intellectual Curiosity: Do you have an inquisitive nature?
Problem Solving: Do you have a knack for tackling issues head-on?
Entrepreneurship: Do you enjoy taking ownership of your work?
Customer Centricity: Do you always act in the best interests of the customer, putting their needs first?
Growth Mindset: Do you focus on progress rather than perfection?
Continuous Improvement: Are you never satisfied with the status quo?
Want to know more? Check out our website or connect with us on LinkedIn!
Apply today to join a fast-growing innovative company!
Not a good fit but know someone who is? Please refer them!
Local candidates only, no relocation assistance available
Join Reynolds Consumer Products and Drive Your Career across a world of opportunities!
For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at ******************************.
No recruiter calls or emails please.
RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations.
Posted Salary Range USD $55,000.00 - USD $60,000.00 /A
$55k-60k yearly Auto-Apply 25d ago
Part Time Ramp and Customer Service Agent
Envoy Air Inc. 4.0
Customer service representative job in Appleton, WI
Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customerservice.
We are hiring immediately, with no experience required!
Pay rate: $14.91 / HR
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a CustomerService Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
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$14.9 hourly Auto-Apply 21d ago
Customer Sales & Service Representative
DTS Fluid Power 3.6
Customer service representative job in Appleton, WI
Applied Industrial Technologies is hiring a full-time Customer Sales & ServiceRepresentative at our Appleton, WIservice center. In this role, you'll provide professional and timely support to our sales team and customers.
As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill - and that's where you come in.
Why join AIT?
In addition to competitive hourly pay, bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A lasting career - career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work/life balance
Team oriented company culture
What you'll do:
In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships.
Solve customer inquiries, prepare quotes, process/expedite orders & returns
Source parts from suppliers nationwide
Assist in generating sales by upselling, adding on, & educating customers
Help in the stockroom & deliver orders to customers as needed
Qualifications & Skills:
1+ year customerservice, inside sales, mechanical or maintenance experience required. Industrial distribution or parts counter environment preferred
High school diploma, GED or equivalent required
Must be able to lift up to 50 lbs.
Mechanical aptitude & attention to detail
Valid driver's license & clean driving record (MVR)
Come for the job. Stay for the career. Apply for immediate consideration!
#LI-AV1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$40k-54k yearly est. Auto-Apply 38d ago
Toyota Customer Service Consultant
Russ Darrow Group 4.3
Customer service representative job in West Bend, WI
Russ Darrow Toyota of West Bend is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it! Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees. What We Offer We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members. No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one. If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you!! Summary As a Toyota CustomerService Consultant or service advisor, you'll be responsible for scheduling service work in the service department and for selling additional needed service to customers. The Service Advisor is the dealership's first-line customer-relations and servicerepresentative. Responsibilities Greeting customers promptly Obtaining customer and vehicle information Clearly reporting all vehicle symptoms as described by the customer Determining and recommending needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verifying that the final invoice reconciles with the work performed on the repair order Explaining all completed work and charges to customers
Qualifications
* Must be a top performer willing to go above and beyond for customers
* Outstanding in sales and follow through
* Must have at least 1 year experience in automobile service write ups
* Self-motivated, organized and driven to succeed
* Must possess valid driver's license
Benefits
* Competitive Compensation Plans
* Full Benefits Package
* Medical, Dental & Vision
* 401k with Company Match
* HSA with Company Contribution
* PTO from day one!!
* Growth and Advancement Opportunities
* Continuous Training and Development
$36k-47k yearly est. 9d ago
Customer Service Advisor - Appleton WI
Stonebriar Auto Services
Customer service representative job in Appleton, WI
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$29k-36k yearly est. 2d ago
Service Advisor/Sales/Customer Service
Meineke-2990
Customer service representative job in Milwaukee, WI
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
We are looking for two Service Advisor/CustomerService/Sales persons to join our team. One will be full time 40-45 hours/week, the other part time 25-30 hours/week. The ideal candidate will have excellent communication and customer relation skills, adept in a fast paced environment, skilled multitasker, and previous service writer experience in the automotive field a clear plus. We are open Monday through Saturday, Saturday hours are required.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including addressing customer inquiries, and managing required documentation. You will be the bridge between the shop and the customer, you will work with the customers and the technology to sell the services they need and want.
We offer a base plus incentive pay program. Base pay competitive with the industry and is based on prior work experience. Significant incentive potential possible.
Familiarity with a Mitchell 1/Tekmetric/Autovitals type program a plus
Responsibilities
Work front of shop in a busy automotive environment. Your daily duties will be to make and receive calls from customers take the inspection reports from the mechanics and adapt them into service quotes for the customer, present and sell those quotes to our customers. Follow up with potential customers.
Ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure office is kept clean and professional in appearance.
Manage flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Hours are 7:30am-6pm you will report directly to the General manager
Qualifications
High school diploma or GED required bachelors degree preferred
Valid state-issued drivers license and clean driving record are required
Successful completion of a pre-employment drug and background screening
At least two years of experience as an automotive service writer or service advisor is preferred. A strong background in a related field considered
Understanding of automotive technology, automotive service duties, and automotive repair services is required
Benefits/Perks
Competitive Compensation
Career Advancement
Training and Development
Comprehensive Benefits Package
Employee Discounts
Positive Work Environment
Locally-Owned
Cutting-Edge Tools and Equipment:
Work-Life Balance
Why Meineke?
Meineke values personal and professional growth.
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
$29k-35k yearly est. 18d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Customer service representative job in Kaukauna, WI
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Kaukauna area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$34k-47k yearly est. 60d+ ago
Call Center Representative
Serigraph 4.2
Customer service representative job in West Bend, WI
Job DescriptionJoin Serigraph as a Call Center Representative and play a vital role in delivering fast, accurate, and friendly support to our eCommerce and call center customers. You'll be part of a team that values precision, professionalism, and exceptional service; making a direct impact on our customers' experience and our company's success.Call Center Representative Responsibilities -
Set up new eCommerce customers and manage new customer location openings.
Process eCommerce order entry using the ez POP framework for call center customers.
Prepare and review production paperwork, rerun requests, and customer account documentation.
Expedite products and coordinate shipments to meet customer requirements.
Communicate clearly and professionally with internal and external customers, sales representatives, and operations regarding orders and issues.
Ensure accurate reporting and review of production reports related to customer accounts.
Support environmental practices by handling and disposing of materials per procedures.
Ensure quality and stop production to correct quality concerns. Inform management of products and/or processes that do not conform to requirements.
Ensure all environmental practices and materials are handled and disposed of per appropriate procedures in your area.
Support Serigraph current quality business system and understand use of SPECS, the Serigraph quality manual.
What we are looking for in a Call Center Representative -
High school diploma or equivalent.
Two or more years of call center or customerservice experience.
Strong communication skills for professional interaction with customers, sales, and operations.
Experience with eCommerce platforms and Microsoft Excel (formulas, formatting, analysis).
Excellent attention to detail, problem-solving, and critical thinking skills.
Knowledge of good departmental and company safety/housekeeping/PPE practices.
Understand departmental procedures and policies.
Preferred Qualifications of a Call Center Representative -
Minimum of three years of experience in a printing environment with technical knowledge of materials and constructions, or equivalent experience and education.
Understanding of commercial challenges and PCI (Payment Card Industry) compliance.
Strong continuous improvement mindset.
Ability to thrive in high-pressure environments with multitasking and prioritization.
Energetic, self-motivated, and adaptable in ambiguous situations.
Ready to Make an Impact?At Serigraph, your work matters. If you're passionate about customerservice, thrive in a fast-paced environment, and want to grow with a company that values continuous improvement and accountability, we want to hear from you. Apply today and help us deliver service that stands out.
Who is Serigraph?
Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer's brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference-because that's the kind of community we want.
Life at Serigraph
The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy:
Competitive wages Access to earned wages before the scheduled payday Paid time off, 10 paid holidays, and a vacation buy/sell program Free onsite healthcare and telemedicine including COVID testing Full benefits package including health, dental, vision, disability, and life insurance 401(k) eligibility on day one Free onsite fitness facility and walking trails Cross training, growth, and promotion from within
What are you waiting for? Apply to join the Serigraph team today!
*Serigraph is an Equal Opportunity Employer*
$32k-39k yearly est. 27d ago
Client Specialist, Fox River Mall
Knitwell Group
Customer service representative job in Appleton, WI
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value āWE CAREā:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00242 Appleton, WI-Appleton,WI 54915Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$37k-63k yearly est. Auto-Apply 60d+ ago
Guest Service Representative
Hawkeye Hospitality 3.6
Customer service representative job in Milwaukee, WI
Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!
As the Guest ServiceRepresentative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guests
during the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest's request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues.
QUALIFICATIONS:
Previous customerservice experience.
Excellent computer and typing skills are required.
Ability to communicate effectively with the public and other Team Members.
Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,
sexual orientation, gender identity, disability or protected veteran status.
$26k-33k yearly est. Auto-Apply 60d+ ago
HR Service Center Rep
CWI Landholdings 3.0
Customer service representative job in Milwaukee, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
***********************************
Provides cross-functional HR services to workforce by playing a pivotal role in supporting the HR functions in their resolution of worker inquiries and requests. This role is the first line of contact with employees and leaders to solve their cases and ensure a seamless employee experience in solving, escalating, or transferring the requests.
Minimum Job Requirements:
Education: High school diploma or equivalent (GED) required.
Experience:
1 year relevant experience.
Knowledge / Skills / Abilities:
Understanding of the HR function and elementary employee requests, benefits, and HR lifecycle
Ability to organize and prioritize activities
Requires social sensitivity and confidentiality to employee's personal information and situations
Ability to communicate in an effective and professional manner
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
$30k-36k yearly est. Auto-Apply 4d ago
Hotel Front Desk / Guest Service Rep
Raymond Management Company 4.3
Customer service representative job in Milwaukee, WI
Customer service representative job in Menomonee Falls, WI
Capital Heating, Cooling, Electric & Plumbing is a leading employer in the Milwaukee Metro area and is looking to add a Full Time Inside Sales Representative to our team! Earning BizTimes Future 50 and honored as one of 2020's Fastest Growing Firms by the Milwaukee Business Journal, we are the PREFERRED workplace destination!
$15/Hr.
Hours Vary Between 7am - 7pm AND Rotating Weekends
Paid Training
Holidays Off
Start as early as 10/02/2025
Bi-Weekly Payday
Office Atmosphere
Position Summary: 50+ phone conversations/day required. Responsible for generating appointments and sales for Capital Heating Cooling Electric & Plumbing products & services by converting inbound inquiries to sales, and making multiple outbound calls. This role is responsible for establishing and maintaining excellent customer relationships by becoming a trusted advisor. Learn our industry and apply your talent.
Required Qualifications:
Professional phone etiquette, intelligence and business acumen
Some phone experience talking to consumers about Products & Service
Excellent verbal & written communication skills and active listening
Money motivated with an ethical approach toward business
Ability to work independently and plan your day
Ability to learn and communicate HVAC products and services - HVAC experience NOT required; this is NOT a technical role
Organized with attention to detail
Comfortable learning new software & operating multiple applications simultaneously
Appointment setting experience helpful
High school diploma or equivalent required
Comprehensive Benefits Package:
Medical Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Holidays
401K w/ Company Match
Continual professional development and education
An AMAZING company culture
$15 hourly Auto-Apply 8d ago
Care Coordinator - Forensics
Lutheran Social Services of Wi & Upper Mi 3.7
Customer service representative job in Greenleaf, WI
About the Role
Lutheran Social Services (LSS) is seeking a compassionate and detail-oriented Forensic Care Coordinator to provide comprehensive, person-centered case management for individuals involved in Wisconsin's forensic programs. This role requires ongoing professional development in Motivational Interviewing and other evidence-based practices, with monthly coaching and quarterly fidelity reviews.
You will work with clients in one or more of the following programs:
Conditional Release (CR): Supporting individuals found not guilty by reason of mental disease or defect.
Outpatient Competency Restoration Program (OCRP) & Jail-Based Competency Program (JBCR): Assisting adults adjudicated not competent to stand trial but likely to regain competency.
Opening Avenues to Reentry Success (OARS): Voluntary program supporting individuals transitioning from correctional institutions back into the community.
Supervised Release (SR): Coordinating services for individuals committed under WI Statute 980 (sexually violent persons) as they transition from secure treatment centers to community living.
Forensic Care Coordinators collaborate with treatment teams, community providers, and natural supports to promote independence, recovery, and successful reintegration.
Key Responsibilities
Conduct assessments of client needs using required tools (e.g., functional screen).
Develop and implement individualized service plans with clients, families, and providers.
Coordinate and authorize services according to service plans.
Provide trauma-informed, evidence-based direct services.
Maintain accurate documentation and electronic client records.
Testify at legal proceedings and prepare court documents as required.
Facilitate person- and family-centered team meetings.
Collaborate with community resources, treatment teams, and supervisors to determine interventions.
Participate in staff development, supervision, and professional seminars.
Meet productivity expectations and agency standards.
Travel daily to community locations; occasional overnight travel may be required.
Qualifications
Education: Bachelor's degree in a human services field (examples include Social Work, Psychology, Criminal Justice, Counseling, Community Mental Health, Rehabilitation Counseling, Vocational Counseling, etc.).
Experience: Prior experience in human services preferred.
Licenses/Certifications:
Valid driver's license and reliable transportation.
Satisfactory driving record per LSS Driver Safety Procedure.
Ability to meet LSS auto insurance requirements.
Skills & Competencies
Strong communication and documentation skills.
Knowledge of casework principles, human behavior, and social problems.
Ability to work collaboratively with diverse teams and clients.
Proficiency with electronic health records and computer applications.
Crisis response skills and ability to work in varied community environments.
Benefits & Perks
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Dependent & Health Care)
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Plan with company contribution
Employee Assistance Program
Service Awards & Recognition
Why Join LSS?
At LSS, you'll be part of a mission-driven nonprofit organization committed to empowering individuals and strengthening communities. As a Forensic Care Coordinator, you'll make a lasting impact by supporting clients through some of the most critical transitions in their lives.
š Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer
$38k-45k yearly est. 2d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Customer service representative job in Appleton, WI
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$29k-36k yearly est. 3d ago
Call Center Representative
Serigraph 4.2
Customer service representative job in West Bend, WI
Join Serigraph as a Call Center Representative and play a vital role in delivering fast, accurate, and friendly support to our eCommerce and call center customers. You'll be part of a team that values precision, professionalism, and exceptional service; making a direct impact on our customers' experience and our company's success.Call Center Representative Responsibilities -
Set up new eCommerce customers and manage new customer location openings.
Process eCommerce order entry using the ez POP framework for call center customers.
Prepare and review production paperwork, rerun requests, and customer account documentation.
Expedite products and coordinate shipments to meet customer requirements.
Communicate clearly and professionally with internal and external customers, sales representatives, and operations regarding orders and issues.
Ensure accurate reporting and review of production reports related to customer accounts.
Support environmental practices by handling and disposing of materials per procedures.
Ensure quality and stop production to correct quality concerns. Inform management of products and/or processes that do not conform to requirements.
Ensure all environmental practices and materials are handled and disposed of per appropriate procedures in your area.
Support Serigraph current quality business system and understand use of SPECS, the Serigraph quality manual.
What we are looking for in a Call Center Representative -
High school diploma or equivalent.
Two or more years of call center or customerservice experience.
Strong communication skills for professional interaction with customers, sales, and operations.
Experience with eCommerce platforms and Microsoft Excel (formulas, formatting, analysis).
Excellent attention to detail, problem-solving, and critical thinking skills.
Knowledge of good departmental and company safety/housekeeping/PPE practices.
Understand departmental procedures and policies.
Preferred Qualifications of a Call Center Representative -
Minimum of three years of experience in a printing environment with technical knowledge of materials and constructions, or equivalent experience and education.
Understanding of commercial challenges and PCI (Payment Card Industry) compliance.
Strong continuous improvement mindset.
Ability to thrive in high-pressure environments with multitasking and prioritization.
Energetic, self-motivated, and adaptable in ambiguous situations.
Ready to Make an Impact?At Serigraph, your work matters. If you're passionate about customerservice, thrive in a fast-paced environment, and want to grow with a company that values continuous improvement and accountability, we want to hear from you. Apply today and help us deliver service that stands out.
Who is Serigraph?
Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer's brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference-because that's the kind of community we want.
Life at Serigraph
The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy:
Competitive wages Access to earned wages before the scheduled payday Paid time off, 10 paid holidays, and a vacation buy/sell program Free onsite healthcare and telemedicine including COVID testing Full benefits package including health, dental, vision, disability, and life insurance 401(k) eligibility on day one Free onsite fitness facility and walking trails Cross training, growth, and promotion from within
What are you waiting for? Apply to join the Serigraph team today!
*Serigraph is an Equal Opportunity Employer*
$32k-39k yearly est. Auto-Apply 50d ago
Adult Residential Support Professional - Full-Time 2nd Shift - Eastwood
Lutheran Social Services of Wi & Upper Mi 3.7
Customer service representative job in Sherwood, WI
š§ Adult Residential Support Professional - 2nd Shift
Schedule: Full-Time | 2nd Shift | 2:00 PM - 10:00 PM | 40 Hours/Week
Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Eastwood!
š About Eastwood
Eastwood is an 8-bed residential facility offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills-all in a safe, recovery-focused environment.
š ļø Key Responsibilities
De-escalate crisis situations using non-restrictive techniques
Support clients in group living, home, or community settings
Maintain confidential records and track client progress
Facilitate recovery-focused group activities and curriculum
Transport clients to appointments and community services
Assist with medication administration and basic healthcare needs
Promote independence through skill-building and resource connection
Participate in staff meetings, training, and community advocacy
Support clients during recreational and educational activities
Uphold healthy boundaries and safety-focused decision-making
Perform household duties such as grocery shopping and light cleaning
š Perks & Benefits
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Health & Dependent Care)
Free CCS Training
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Contribution Option
Employee Assistance Program
Service Awards & Recognition
Public Service Loan Forgiveness (PSLF) Eligibility
š Qualifications
High School Diploma or GED required
Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services
Valid driver's license preferred
Reliable transportation required
Must pass background, caregiver, and medical checks
š Travel
No travel is anticipated.
If you're ready to make a meaningful impact and grow your career in mental health services, apply today and become part of the LSS mission to serve and uplift our community!
Lutheran Social Services of WI and Upper MI is an equal opportunity employer.
$30k-37k yearly est. 2d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Sheboygan, WI?
The average customer service representative in Sheboygan, WI earns between $26,000 and $43,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Sheboygan, WI
$33,000
What are the biggest employers of Customer Service Representatives in Sheboygan, WI?
The biggest employers of Customer Service Representatives in Sheboygan, WI are: