Customer Service Representative
Customer service representative job in Kimberly, ID
Select Source in Kimberly, ID is a customer service oriented hardware store working with both retail and contractors. We are looking for a Customer Service Representative to join our 10 person strong team. We are a local owned company that offers a great working environment located at 22334 Kimberly Rd. Store hours are 7:30-7:00 Mon-Fri & 8:00-6:00 Saturday, closed Sundays. Our Ideal candidate is self-driven, motivated, and reliable.
Job Summary
Customer Service Representative is expected to maintain a positive representation of Select Source by providing an outstanding customer service experience consistent with company values. The main task of a Customer Service Representative is to assist all customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the industry.
Benefits
· Free early access to your pay through our scheduling software
· 401(k) with Company matching benefits
· Paid Holidays
· Sales incentive pay
· Paid Vacation days
· Paid Personal days
· Consistent Work schedules
· Work for a local Company
Responsibilities
· Respond to all complaints in a friendly and professional manner
· Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
· Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
· Assist with loading products into customer's vehicles as needed.
· Restock shelves as necessary.
· Assist in taking regular inventory of stock.
· Attend all staff meetings.
· Adhere to all store policies and safety standards.
Qualifications
· Outstanding Customer Service Skills and a professional attitude
· A working knowledge of the products contained in the store with a willingness to continue to learn
· Ability to problem solve quickly concerns customers may have
· The ability to push, pull, and occasionally lift 80 lbs. regularly at work
· The ability to stand the majority of your shift
· The ability to fluently use or learn a computer for checking out customers and looking up information
· Able to work a flexible schedule, including evenings, weekends and holidays as needed.
· Strong math, reading, writing and communication skills.
· Responsible and proven ability to maintain scheduling commitments
· Spanish Speaking (Preferred but not required)
If you have a strong work ethic, a willingness to learn, follow instructions, willing to work with our store sales team members, and can work a set assigned schedule, we are looking forward to hearing from you.
Please apply in person at Select Source, 22334 Kimberly Rd, Kimberly, ID between 9am and 5pm.
Bishs RV - Customer Solutions Specialist, application via RippleMatch
Customer service representative job in Twin Falls, ID
This role is with ABB. ABB uses RippleMatch to find top talent.
We are seeking a customer-focused, sales-minded Service Outfitter to join our team at Bish's RV. As the first point of contact for service guests, this position involves accurately identifying service needs, educating customers about their RV systems, recommending additional services when appropriate, and maintaining clear communication between customers and technicians. Acting as both a customer advocate and trusted advisor, you'll help deliver exceptional service while fostering long-term loyalty. Target compensation ranges from $60,000 to $80,000+, based on performance.
Key Objectives:
Deliver a consistently exceptional, customer-first experience from check-in to final delivery
Provide customer education through upselling and service recommendations that enhance safety, value, and enjoyment
Maintain high-quality scores through accurate documentation, professional communication, and attention to detail
Responsibilities:
Welcome and assist service customers in person and over the phone with professionalism and courtesy
Educate customers on needed repairs, maintenance intervals, and RV safety enhancements
Proactively recommend and upsell value-added services, accessories, or upgrades based on customer needs and coach feedback
Listen to customer concerns and clearly document service requests and recommended solutions
Communicate regularly with customers regarding service progress, costs, and any delays
Finalize service visits by walking customers through completed work, ensuring understanding and satisfaction
Close repair orders accurately, process invoices, and collect payments
Track and maintain service documentation and customer records in the system
Follow up after service to ensure satisfaction, address concerns, and generate repeat business
Competencies and Skills:
Neat, clean, and professional appearance
Ability to pass a background check and drug test
Excellent communication skills
Passion for delivering a superior customer experience
Strong organizational and time management skills
High attention to detail and quality control
Basic understanding of RV systems and repair terminology (training provided)
Computer proficiency with service management software and scheduling tools
A trainable mindset - eager to grow, coachable, and committed to continuous improvement
Expected Results:
High customer satisfaction and repeat business through personal connection and education
Increased average repair order (ARO) through effective service sales and upselling
Accurate and efficient work order creation and repair documentation
Clear, consistent communication with customers and internal teams
High-quality and accuracy scores in service performance metrics
Resources:
On-the-job training and mentorship from experienced team members
Access to service management software and customer database tools
Uniforms
Access to RV product training, service guides and technical manuals
A supportive and collaborative work environment focused on growth
Who We Are:
Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers, and to creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results.
Perks:
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
401K with 5% match
Employee discounts
Company-paid life insurance
Gym membership reimbursement
Opportunities for advancement
Annual Incentive Trip for Top Performers
RV Borrowing Program
Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
Auto-ApplyCustomer Service Associate
Customer service representative job in Twin Falls, ID
Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Rocket Express located at 1122 Blue Lakes Blvd N., Twin Falls, ID, is the perfect position for you!
You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance!
Pay: $16 / hour + Commission Pay!
Rewards for YOU:
Competitive Hourly Pay
Incentive/Commission Pay
DailyPay.
Get paid daily!
Flexible Scheduling; Morning & Evening Shifts Available
Tuition Reimbursement
Free
Car Washes
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position! Responsibilities
Welcome and engage with customers in a warm, friendly manner
Engage customers while selling and promoting our Unlimited Wash Club
Safely and efficiently load every vehicle with clear hand signals and a smile
Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
Maintain all aspects of the site to ensure it runs beautifully
Required Skills
18 years of age or older
Positive attitude
Ability to work flexible hours including weekends and holidays
Professional Services Representative
Customer service representative job in Twin Falls, ID
Sales - Twin Falls, Idaho
.
A KRS Professional Services Representative must be a team player who can support our clients and Sales team in a fast-paced environment. They are required to provide professional support services, including managing day-to-day administrative duties and assisting with projects that stimulate sales productivity. This team member is an experienced office professional with knowledge of customer service best practices. They must perform well in a team environment and have exceptional people skills. This position requires an extremely organized individual that can work well with a team, follow directions, and handle multiple projects.
ABOUT KRS
KRS is locally owned and operated. Over the past 23 years, our business has grown to be a national leader in developing and managing customer rewards programs across the country. We build business solutions that enable retail operators to market efficiently and be more profitable while helping them anticipate and meet their customers' growing needs. We are committed to building and bringing the newest technologies to our clients; therefore, we constantly innovate and expand our product offerings. If you are comfortable with change and are looking for opportunities to advance your career with a growing company, KRS is the place for you.
KRS commits to hiring and developing the best people who share our Core Values and our culture of entrepreneurism. We think, act and make decisions like an entrepreneur because we are entrepreneurs. KRS team members take ownership and deliver results that meet client and internal goals. You will thrive at KRS if you think and act like an entrepreneur and align with our Core Values:
Deliver results
Customer obsession
High bar for quality
Bias for action
Listen, Learn, and Innovate
If you align with our Core Values and are passionate about providing exceptional customer service to help retailers market and grow their businesses, then you need to be on the KRS team!
PRIMARY RESPONSIBILITIES
Provide overall executive-level administrative support and assistance to clients and the KRS sales team.
Assist in managing project correspondence between the sales team, clients, and internal departments.
Work closely with the Graphics and Shipping Departments to ensure accurate delivery and inventory POP needed for client site training.
Work with the Accounting Department to ensure timely billing of Sales PO's.
Gather requirements to enter order requests to meet the client's expectations.
Learn to use the Jira ticketing system, follow processes to request data reports, and enter graphics and equipment requests.
Coordinate and schedule meetings between our clients and the sales team.
Monitor projects using project management tools and provide updates on the status of active projects.
Must have excellent note taking skills.
EDUCATION OR EXPERIENCE REQUIRED
Must have an Associate Degree or a minimum of 3 years of work experience in providing executive administrative assistance.
Well-developed analytical and problem-solving skills with the ability to work quickly and accurately under pressure, exercise good judgment in decision-making and manage multiple projects.
The position requires excellent oral and written communication skills, good recordkeeping, and organizational skills.
Demonstrate attention to detail and have excellent grammatical, spelling, and editing skills with the ability to compose clear and compelling business correspondence.
Must have a professional demeanor and excellent interpersonal skills to collaborate with other departments in the company.
Must be proficient with Microsoft Office software (MS Word, Excel) and quickly learn to utilize KRS proprietary software.
A high degree of integrity, including the ability to successfully deal with sensitive or confidential information.
Have the ability to problem solve and help resolve client issues by coordinating the efforts of internal team members while giving the client clear and timely updates.
Perks
Great PTO Plan
Medical Insurance
Health Savings Account (HAS) - on applicable health plans
Life Insurance
401 K Savings Plan and Contribution Matching
Bonusly Employee Rewards and Recognition Platform
Employee Discounts
Access to Learning Platforms
Wellness Program
Supplemental Programs
Auto-ApplyCustomer Care and Sales Advisor - I
Customer service representative job in Twin Falls, ID
At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care and Sales Advisor I, you'll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you'll build trust by listening empathetically and responding clearly. As you grow in the role, you'll handle more complex situations-resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts-for both the customer and the company.
Key Responsibilities
* Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.
* Perform entry-level sales and support tasks within a designated region or business area.
* Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.
* Actively listen and ask questions to understand customer needs, showing empathy and respect.
* Handle a variety of customer-facing duties, including:
* Addressing requests to disconnect or remove services
* Providing billing and pricing information
* Resolving standard issues remotely or educating customers on resolution steps
* Scheduling service appointments when remote resolution isn't possible
* Arranging product returns or exchanges
* Managing add/change/delete requests in hosted platforms
* Use effective telephone-based selling skills to:
* Build rapport and identify customer issues
* Offer creative solutions and explain product/service benefits
* Negotiate household spend and upsell additional services
* Accurately and efficiently input orders
* Meet or exceed weekly and monthly sales activity goals.
* Follow company-approved scripts to ensure consistent communication.
* Assist with special projects as assigned.
Qualifications
* High School Diploma or GED
* Ability to ask fact-finding questions to identify solutions aligned with customer needs
* Demonstrated patience and professionalism in all customer interactions
* Working knowledge of Cable One products and services
* Strong communication and active listening skills
* Ability to remain composed and empathetic in high-pressure situations
* Ability to sit for extended periods, use hands, talk, and hear
* May be required to lift up to 10 pounds
Benefits
Cable One values the contributions of our associates and offers an excellent benefits package, including:
* Health from Day One: Medical, dental, and vision plans start immediately
* Protect What Matters: Life insurance for you and your loved ones
* Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
* Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
* Extra Peace of Mind: Group legal plan and identity theft protection
Additional Perks
* Learn & Earn: Tuition reimbursement up to $5,250 in your first year
* Give Back: Participate in community support programs across the U.S.
* Celebrate Wins: Recognition and awards programs highlight your achievements
* Grow Your Career: Clear advancement opportunities
* Team Vibes: Collaborative work environment where ideas and teamwork thrive
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Ready to make a difference and grow your career?
Apply today and become a part of something bigger.
Auto-ApplyInside Sales and Customer Service
Customer service representative job in Twin Falls, ID
We're looking for someone who's passionate about putting the customer first. If you enjoy helping others succeed, love solving problems, and want to play a part in building up our local community of Twin Falls, you'll fit right in here. In this role, you'll support our customers - from contractors to manufacturers - helping them get the tools, support, and solutions they need to do their best work.
Experience in the electrical field or with Allen Bradley/Rockwell Automation equipment is a big plus, but attitude and a desire to grow with us matter most.
We're a down-to-earth team that values initiative, collaboration, and people who care. If you bring the curiosity, we'll bring the coaching.
Reports to: Profit Center Manager
Minimum Qualifications:
+ Communication Proficiency
Additional Competencies:
+ Customer/Vendor Focus
+ Personal Effectiveness/Credibility
+ Technical Capacity
+ Teamwork
+ Detail-Oriented
+ Flexibility
+ A "Customer First" Mindset - genuinely driven to help people succeed
Preferred Qualifications:
+ Bachelor's degree in a technical or business discipline, or equivalent experience
+ Familiarity with Computers and Microsoft Products
+ Two years of experience in the electrical industry or similar field
+ Experience with Rockwell Automation/Allen Bradley products is a strong advantage
Working Conditions:
This job operates in a professional office and warehouse environment. You'll use standard office equipment, and occasionally lift/move up to 50 pounds.
Supervisory Responsibilities: No
Essential Job Functions:
+ Provide outstanding service to new and existing customers (phone, email, and in person)
+ Accurately write and manage customer orders, following sales policies
+ Maintain and strengthen existing customer relationships
+ Proactively meet or exceed monthly sales goals
+ Collaborate with outside sales and other departments to serve customer needs
+ Offer ideas to improve processes and service
+ Follow up on quotes, orders, and materials in a timely manner
+ Stay up to date on new products and services we offer
CED is an Equal Opportunity Employer - Disability | Veteran
Compensation Range:
The compensation range for this position is $20 to $25 hourly.
Other Compensation:
The following additional compensation may be applicable for this position:
+ Profit Sharing
Benefits:
Benefits available for this position are:
+ Insurance - Medical, Dental, Vision Care for full-time positions
+ 401(k)
+ Paid Sick Leave
+ Paid Holidays
+ Paid Vacation
+ Health Savings Account (HSA) and matching
+ Dependent Care Flexible Spending Account (FSA)
+ Teledoc
Customer Service Center Specialist - Bilingual English/Spanish Preferred
Customer service representative job in Twin Falls, ID
Why work for First Federal Bank? Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years. Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho's only mutual bank - no stockholders or majority owners, just our account members!
Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement; educational assistance; life insurance; and long-term disability insurance.
Employees also receive paid community service hours and can participate in our Pay-It-Forward program to give back to the communities we serve. In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003. For a meaningful job and to be part of a community-focused team, as well as much more, apply today at *****************************
Essential Duties and Responsibilities
* Provides excellent customer service and participates in creating a positive work environment.
* Processes a variety of requests including but not limited to payments, transfers, inquiries, travel notes, disputes, research, check orders, limit increases, and debit card orders.
* Assists with a variety of requests for research and troubleshooting within Online Banking and Bill Pay.
* Investigates and resolves customer issues and effectively communicates to the appropriate parties.
* Transfers phone calls and information received to appropriate personnel.
* Completes additional tasks such as but not limited to retrieve and respond to secure messages, verifications of deposit, and SSI/Accuity verification requests.
* Provides information on an array of services for customers based on their requests and professionally manage situations that require special handling.
* Works closely and develops productive working relationships with all departments.
* Continually develops and maintains a working knowledge of bank products, services, internal policies, and procedures to effectively help all customers via telephone or email.
* Builds relationships with customers via recommendations and referrals through the Connections software.
* Maintains an organized and efficient work area.
* Updates and maintains the banks internal employee phone list.
* Follows all bank policies and procedures.
* Performs all job duties and maintains proper phone etiquette, compliance with all banking acts, laws and regulations.
Non-Essential Duties and Responsibilities
* Assists other employees with difficult or more complex situations.
* Orders department office supplies.
* Maintains key log and issues keys.
* Tests phone system and recordings.
* Provides input and assists with department meetings.
* Contributes to writing department policies and procedures.
* Assists the Customer Service Center Manager and Supervisor in training and the development of the staff.
* Assists the Customer Service Center Manager and Supervisor and may act as a back-up in their absence.
Qualifications Required
A High School diploma or equivalent is required. Two years of customer service experience.
Physical Requirements and Working Conditions
Sitting for extended periods of time, requires close visual acuity and the ability to work and operate computer applications and equipment including copy machine, telephone, scanner or other basic business equipment. The job is within the normal office cubical environment range.
Qualifications Preferred
One year of banking experience to include knowledge of banking products and services and/or one year of call center experience.
Customer Service Associate-Oasis Stop 'N Go
Customer service representative job in Twin Falls, ID
Each shift at Oasis Stop ‘N Go is busy and involves many tasks. A Customer Service Associate is the face of Oasis Stop ‘N Go, so providing a superior customer experience is always our priority. You will be considered an important contributing member of the team. Your efforts will be supported, guided, and encouraged. Your own drive and skills are the only limits to your career opportunities. We offer a career, not just a job. The following positions in our company have been filled by people who started in the store: Assistant Manager, Store Manager, District Manager, Pricebook Coordinator, Merchandising Director, Training Director, IT Director, and CEO.
Duties:
Provide fast, efficient, friendly customer service. Always greeting and thanking all customers and resolving any customer concerns that may arise.
Report to work on time.
Enter all sales in the Passport at the time of sale.
Brew coffee, prepare and stock other dispensed beverages and supplies.
Maintain cleanliness of the interior building including restrooms.
Check-in vendor deliveries, ensuring all products invoiced are received.
Complete and submit daily paperwork.
Restock, face, and clean shelves and coolers. Verify no out-of-date merchandise exists.
Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
Prepare and stock fast food items. Learn hot and cold requirements.
Attend store team meetings and contribute your concerns and ideas.
Be flexible with changes, including the possibility of rotating shifts, exchanged shifts, and extra hours in emergencies.
Be knowledgeable about and follow company policies.
Be safety and security conscious, following guidelines set out in the safety manual, and report any incidents to your store manager immediately.
Treat customers, co-workers, and vendors as you would want to be treated.
Maintain a positive attitude.
Performs other similar or related duties as assigned.
Skills & Qualifications:
Must be 19 years of age to sell alcohol.
Preferred convenience store or grocery store experience as a cashier.
Service orientation-Actively looking for ways to help people.
Strong oral and written communication.
Able to follow directions and remain calm under pressure.
Occasionally requires lifting or moving up to 50 pounds. Frequently requires lifting or moving up to 25 pounds.
Must be in physically good shape and able to stand during the entire work shift.
Able to operate Passport cash register and count change to customers.
Auto-ApplyCustomer Service Associate-Oasis Stop 'N Go
Customer service representative job in Twin Falls, ID
Each shift at Oasis Stop ‘N Go is busy and involves many tasks. A Customer Service Associate is the face of Oasis Stop ‘N Go, so providing a superior customer experience is always our priority. You will be considered an important contributing member of the team. Your efforts will be supported, guided, and encouraged. Your own drive and skills are the only limits to your career opportunities. We offer a career, not just a job. The following positions in our company have been filled by people who started in the store: Assistant Manager, Store Manager, District Manager, Pricebook Coordinator, Merchandising Director, Training Director, IT Director, and CEO.
Duties:
Provide fast, efficient, friendly customer service. Always greeting and thanking all customers and resolving any customer concerns that may arise.
Report to work on time.
Enter all sales in the Passport at the time of sale.
Brew coffee, prepare and stock other dispensed beverages and supplies.
Maintain cleanliness of the interior building including restrooms.
Check-in vendor deliveries, ensuring all products invoiced are received.
Complete and submit daily paperwork.
Restock, face, and clean shelves and coolers. Verify no out-of-date merchandise exists.
Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
Prepare and stock fast food items. Learn hot and cold requirements.
Attend store team meetings and contribute your concerns and ideas.
Be flexible with changes, including the possibility of rotating shifts, exchanged shifts, and extra hours in emergencies.
Be knowledgeable about and follow company policies.
Be safety and security conscious, following guidelines set out in the safety manual, and report any incidents to your store manager immediately.
Treat customers, co-workers, and vendors as you would want to be treated.
Maintain a positive attitude.
Performs other similar or related duties as assigned.
Skills & Qualifications:
Must be 19 years of age to sell alcohol.
Preferred convenience store or grocery store experience as a cashier.
Service orientation-Actively looking for ways to help people.
Strong oral and written communication.
Able to follow directions and remain calm under pressure.
Occasionally requires lifting or moving up to 50 pounds. Frequently requires lifting or moving up to 25 pounds.
Must be in physically good shape and able to stand during the entire work shift.
Able to operate Passport cash register and count change to customers.
Auto-ApplyCustomer Service Representative
Customer service representative job in Twin Falls, ID
Min USD $16.00/Hr. Max USD $19.47/Hr. Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR).
WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!
Consider joining our team if you want:
* An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another
* To start a professional career with Monday through Friday work hours and weekends off
* A career that provides opportunity for growth; promoting from within is our top priority
* A comprehensive benefits package.
As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
What you will need to succeed:
* A smile and great attitude
* Highly developed sense of integrity and strong work ethic
* Personable and outgoing; able to talk with clients and build rapport and relationships
* Great attention to detail and providing accurate service
* Technically savvy; able to use multiple computer systems and ability to adapt to change
* Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
* Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Qualifications
Education/Skills/Training:
* High school diploma or approved equivalent.
* Basic math skills, 10-key and keyboarding.
* Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
* Well-developed smart phone and digital channel skills.
* Must be organized and display excellent communication skills and a personable attitude.
Experience:
* Previous work in retail, consumer service delivery, or client relations.
Benefits
At WaFd Bank you get all of these great benefits!
* Paid time off for vacation, sick days and holidays
* Health insurance
* Stock options
* Generous 7% 401(k) employer matching*
* Paid Parental Leave
* Life and AD&D insurance
* Long-term disability
* Tuition Reimbursement
* Employee assistance programs
* Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date
12/11/2025
Relief CSR Driver
Customer service representative job in Twin Falls, ID
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful “Relief CSR” must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
--Responsibilities/Essential Functions:
Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
--Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
--Working Environment/Safety Requirements:
Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
--Education:
High school degree or equivalent
--License Requirements/ Certifications:
Valid Driver's License
Customer Service Rep(07370) - 1869 Addison Ave. E - Starting at $10 an hour
Customer service representative job in Twin Falls, ID
Our Customer Service Representatives are expertly trained to provide the Domino's customer with an AMAZING experience.
You will be taking orders, making and boxing our delicious products and having fun in a fast paced environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Service Writer
Customer service representative job in Twin Falls, ID
Job DescriptionDescription:
The Service Writer serves as the primary liaison between customers, technicians, and the service team. This role is responsible for guiding customers through the service process, preparing accurate repair orders, recommending services, supporting technician workflow, and ensuring a high-quality customer experience. The Service Advisor helps maintain efficient shop operations while upholding Limited Auto's standards for transparency, communication, and professionalism.
Requirements:
Safety
Ensure all repair orders reflect necessary safety documentation and technician notes.
Follow all dealership, OSHA, and environmental compliance procedures.
Maintain a clean, organized, and safe work environment for staff and customers.
Wear appropriate PPE (safety glasses, footwear, gloves when needed) when entering shop areas.
Ensure vehicles are parked, moved, and staged safely in accordance with shop protocols.
Properly document any safety concerns, hazards, or near-miss incidents.
Responsibilities
Greet customers promptly and professionally in person, by phone, or via email.
Listen to customer concerns, document symptoms, and translate them into clear repair orders.
Communicate recommended services, pricing, and timelines with transparency and accuracy.
Provide status updates throughout the repair process and notify customers of changes or approvals needed.
Explain completed work and ensure customer understanding and satisfaction.
Handle escalated customer concerns calmly and professionally.
Create, update, and close repair orders accurately in the shop management system.
Document all customer concerns, technician notes, parts needs, and labor lines.
Review technician inspections and present findings and recommendations to customers.
Obtain required approvals for additional work, estimates, or diagnostics.
Ensure repair orders comply with legal, warranty, and internal documentation standards.
Schedule appointments and manage daily shop workflow to maximize efficiency and technician productivity.
Assign jobs to technicians based on skill level, workload, and shop capacity.
Communicate clearly with technicians to ensure accuracy of work requested.
Track vehicles through the repair process and ensure timely completion.
Coordinate parts ordering, delivery, and returns with vendors or internal parts staff.
Support inventory control for commonly used parts and supplies.
Review European vehicle recommendations and manufacturer maintenance schedules.
Upsell legitimate services based on inspection findings, mileage, and vehicle condition.
Prepare accurate estimates using labor guides and parts pricing.
Help maintain strong ARO (Average Repair Order), service sales, and shop profitability metrics.
Promote additional dealership services, including consignment, inspections, and detailing when relevant.
Assist with cashiering, payment processing, and final invoice review.
Coordinate loaner vehicles, ride-shares, or shuttle options as needed.
Maintain customer records and data accuracy in the shop software (such as Tekmetric).
Support warranty claims, aftermarket protection plans, or dealership-specific programs.
Contribute to online reviews, customer feedback follow-up, and CSI reporting.
Qualifications
1-3 years of experience as a Service Advisor, Service Writer, or similar automotive role (preferred).
Experience with European makes (Audi, BMW, Mercedes, VW, Porsche, Volvo, etc.) highly preferred.
Strong customer service, communication, and sales skills.
Ability to interpret basic technician notes, DTCs, and inspection results.
Computer proficiency: experience with shop management systems such as Tekmetric is a plus.
Valid driver's license with a clean driving record.
Ability to work in a fast-paced environment with shifting priorities.
Physical Requirements & Environment
Dealership showroom, service drive, and shop environment with regular exposure to noise, vehicles, and equipment.
Requires standing, walking, and occasional vehicle movement.
Must be comfortable communicating with customers and collaborating closely with technicians.
Benefits : Medical, Health's Savings Account (HSA) , Dental , Vision , 401k , Paid Time Off , Holiday Pay
Note:
This role is Fast-paced automotive environment with exposure to noise, chemicals, weather elements, and moving vehicles. Must be able to work
in
varying temperatures depending on?shop and?lot conditions.
Applicants must be able to pass a pre-employment drug test, background
check,
and physical. Higley Group is an Equal Opportunity Employer and provides opportunity to all employees and applicants and prohibits discrimination and
harassment of any type without regard to race, color, religion, age, sex, national?origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,
compensation,
and training.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended
be
an exhaustive list of all responsibilities, duties, and skills
required of
employees in this classification.
Customer Service Specialist
Customer service representative job in Twin Falls, ID
Are you passionate about providing exceptional customer service?
Are you looking for a rewarding career with a dynamic and fast-paced company?
If so, Twin Falls Subaru wants you!
We are currently seeking a Customer Service Specialist to join our award-winning team. As the Magic Valley's #1 Volume Automotive Retailer, we pride ourselves on delivering top-notch customer experiences, and we need your help to continue this legacy.
Responsibilities:
Deliver exceptional customer service that ensures we meet and exceed customer expectations.
Maintain a high level of product knowledge and participate in all product training available.
Work in a fast-paced, diverse environment, handling diverse assignments with minimal supervision.
Assist colleagues as a full team member.
Maintain good working relationships with our entire team and uphold the dealership's standard for ethical business practices, professional image, and customer service.
Qualifications:
Excellent oral and written communication skills.
Ability to handle diverse assignments with a minimum amount of supervision.
At least 1 year of customer service experience.
Ability to work in a constantly busy atmosphere.
At Twin Falls Subaru, we believe in the power of teamwork and the importance of putting our customers first. We offer a competitive pay plan, comprehensive benefits, and a work environment that fosters growth and advancement.
Join us and be a part of the Magic Valley's #1 Volume Automotive Retailer. Apply today and let's drive towards success together!
Twin Falls Subaru is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyMember Services Rep Part Time Weekend Evening
Customer service representative job in Twin Falls, ID
Job DescriptionPosition: Member Services Rep - Part Time - Weekend/Evening We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience! BILINGUAL English/Spanish are encouraged to apply!
Some of your responsibilities will include:
Customer Service/Front Desk Activities:
Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome.
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
Respond to member questions and concerns in a timely and professional manner.
Conduct beverage or merchandise purchases on the point to sale system.
Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Club Cleanliness and Maintenance:
Go above and beyond to keep the front desk area and lobby clean and orderly.
Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
Regular cleaning of all exercise equipment and tanning beds.
Regular restroom and wet area cleaning and stocking.
Qualifications & Requirements:
Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.
Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
Prior Customer Service experience preferred
Must be 18 years of age or older.
High School diploma/GED equivalent required.
Upbeat, positive and professional attitude
Punctuality and reliability are a must.
Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency.
Physical Demands/Requirements:
Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion.
Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs).
Ability to talk continually in person or on the phone during shift.
Maintain physical ability to administer CPR in the event of medical emergency.
Ability to see in normal visual range with or without correction.
Ability to hear in the normal audio range with or without correction.
Why you should join Planet Fitness?
Contribute to changing peoples lives every day by helping us create a healthier Planet!
Work alongside an amazing group of talented, dynamic professionals!
Want more reasons?
Medical, Dental, Vision Insurance
PTO Paid Time Off
Free Black Card Membership
401(K) and Roth Retirement Savings Plans
Healthcare and Dependent Care Flexible Spending Accounts
STD, LTD, Term Life Insurance and other benefits
Note: We participate in E-Verify for all Utah locations.
Member Services Rep Part Time Weekend Afternoon
Customer service representative job in Twin Falls, ID
Position: Member Services Rep - Part Time - Weekend/AfternoonWe are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! BILINGUAL English/Spanish are encouraged to apply!Some of your responsibilities will include:Customer Service/Front Desk Activities:
Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome.
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
Respond to member questions and concerns in a timely and professional manner.
Conduct beverage or merchandise purchases on the point to sale system.
Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Club Cleanliness and Maintenance:
Go above and beyond to keep the front desk area and lobby clean and orderly.
Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
Regular cleaning of all exercise equipment and tanning beds.
Regular restroom and wet area cleaning and stocking.
Qualifications & Requirements:
Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.
Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
Prior Customer Service experience preferred
Must be 18 years of age or older.
High School diploma/GED equivalent required.
Upbeat, positive and professional attitude
Punctuality and reliability are a must.
Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency.
Physical Demands/Requirements:
Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion.
Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs).
Ability to talk continually in person or on the phone during shift.
Maintain physical ability to administer CPR in the event of medical emergency.
Ability to see in normal visual range with or without correction.
Ability to hear in the normal audio range with or without correction.
Why you should join Planet Fitness?
Contribute to changing people's lives every day by helping us create a healthier Planet!
Work alongside an amazing group of talented, dynamic professionals!
Want more reasons?
Medical, Dental, Vision Insurance
PTO - Paid Time Off
Free Black Card Membership
401(K) and Roth Retirement Savings Plans
Healthcare and Dependent Care Flexible Spending Accounts
STD, LTD, Term Life Insurance and other benefits
Note: We participate in E-Verify for all Utah locations.
Compensation: $12.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-ApplyCustomer Service Associate-Oasis Stop 'N Go
Customer service representative job in Twin Falls, ID
Each shift at Oasis Stop ‘N Go is busy and involves many tasks. A Customer Service Associate is the face of Oasis Stop ‘N Go, so providing a superior customer experience is always our priority. You will be considered an important contributing member of the team. Your efforts will be supported, guided, and encouraged. Your own drive and skills are the only limits to your career opportunities. We offer a career, not just a job. The following positions in our company have been filled by people who started in the store: Assistant Manager, Store Manager, District Manager, Pricebook Coordinator, Merchandising Director, Training Director, IT Director, and CEO.
Duties:
Provide fast, efficient, friendly customer service. Always greeting and thanking all customers and resolving any customer concerns that may arise.
Report to work on time.
Enter all sales in the Passport at the time of sale.
Brew coffee, prepare and stock other dispensed beverages and supplies.
Maintain cleanliness of the interior building including restrooms.
Check-in vendor deliveries, ensuring all products invoiced are received.
Complete and submit daily paperwork.
Restock, face, and clean shelves and coolers. Verify no out-of-date merchandise exists.
Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
Prepare and stock fast food items. Learn hot and cold requirements.
Attend store team meetings and contribute your concerns and ideas.
Be flexible with changes, including the possibility of rotating shifts, exchanged shifts, and extra hours in emergencies.
Be knowledgeable about and follow company policies.
Be safety and security conscious, following guidelines set out in the safety manual, and report any incidents to your store manager immediately.
Treat customers, co-workers, and vendors as you would want to be treated.
Maintain a positive attitude.
Performs other similar or related duties as assigned.
Skills & Qualifications:
Must be 19 years of age to sell alcohol.
Preferred convenience store or grocery store experience as a cashier.
Service orientation-Actively looking for ways to help people.
Strong oral and written communication.
Able to follow directions and remain calm under pressure.
Occasionally requires lifting or moving up to 50 pounds. Frequently requires lifting or moving up to 25 pounds.
Must be in physically good shape and able to stand during the entire work shift.
Able to operate Passport cash register and count change to customers.
Auto-ApplyCustomer Service Rep(07392) - 532 Washington St. N.
Customer service representative job in Twin Falls, ID
Our Customer Service Representative's are expertly trained to provide the Domino's customer with an AMAZING experience.
You will be takings orders, making and boxing our delicious products and having fun in a fast pace environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Member Services Rep Part Time Weekend Afternoon
Customer service representative job in Twin Falls, ID
Job DescriptionPosition: Member Services Rep - Part Time - Weekend/Afternoon We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience! BILINGUAL English/Spanish are encouraged to apply!
Some of your responsibilities will include:
Customer Service/Front Desk Activities:
Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome.
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
Respond to member questions and concerns in a timely and professional manner.
Conduct beverage or merchandise purchases on the point to sale system.
Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Club Cleanliness and Maintenance:
Go above and beyond to keep the front desk area and lobby clean and orderly.
Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
Regular cleaning of all exercise equipment and tanning beds.
Regular restroom and wet area cleaning and stocking.
Qualifications & Requirements:
Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.
Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
Prior Customer Service experience preferred
Must be 18 years of age or older.
High School diploma/GED equivalent required.
Upbeat, positive and professional attitude
Punctuality and reliability are a must.
Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency.
Physical Demands/Requirements:
Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion.
Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs).
Ability to talk continually in person or on the phone during shift.
Maintain physical ability to administer CPR in the event of medical emergency.
Ability to see in normal visual range with or without correction.
Ability to hear in the normal audio range with or without correction.
Why you should join Planet Fitness?
Contribute to changing peoples lives every day by helping us create a healthier Planet!
Work alongside an amazing group of talented, dynamic professionals!
Want more reasons?
Medical, Dental, Vision Insurance
PTO Paid Time Off
Free Black Card Membership
401(K) and Roth Retirement Savings Plans
Healthcare and Dependent Care Flexible Spending Accounts
STD, LTD, Term Life Insurance and other benefits
Note: We participate in E-Verify for all Utah locations.
Inside Sales Representative
Customer service representative job in Twin Falls, ID
The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business thru sales initiatives and goals. Provide professional services with product knowledge, problem solving, and order enhancement.
Reports to: Branch Manager
Minimum Qualifications:
COMPETENCIES
+ Communication Proficiency
+ Customer / Vendor Focus
+ Personal Effectiveness/Credibility
+ Technical Capacity
+ Teamwork
+ Detail-oriented
+ Flexibility
Preferred Qualifications:
+ Bachelor's degree in a technical or business discipline, preferred
+ OR equivalent years' experience with Eclipse business software
+ Two years' industry specific experience, preferred
Working Conditions:
This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 50 pounds.
Supervisory Responsibilities: No
Essential Job Functions:
+ Provides outstanding customer service to all current and potential customers, mainly via telephone and internet
+ Writes orders with accuracy and in accordance to all sales policies and procedures
+ Maintain current customer base
+ Meet established monthly sales goals
+ Communicates and cooperates with outside sales force and/or other departments for all Frost pertinent activities
+ Communicate process improvement ideas
+ Timely follow-up on all customer orders, quotes, and materials
+ Maintains up-to-date awareness with new and existing products and services
CED is an Equal Opportunity Employer - Disability | Veteran
Compensation Range:
The compensation range for this position is $18 to $35 hourly.
Other Compensation:
The following additional compensation may be applicable for this position:
+ Bonus
+ Profit Sharing
Benefits:
Benefits available for this position are:
+ Insurance - Medical, Dental, Vision Care for full-time positions
+ 401(k)
+ Paid Sick Leave
+ Paid Holidays
+ Paid Vacation
+ Health Savings Account (HSA) and matching
+ Teledoc