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Department specialist vs sales associate

The differences between department specialists and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a department specialist has an average salary of $49,764, which is higher than the $32,167 average annual salary of a sales associate.

The top three skills for a department specialist include product knowledge, drive sales and cleanliness. The most important skills for a sales associate are customer service, sales floor, and cash handling.

Department specialist vs sales associate overview

Department SpecialistSales Associate
Yearly salary$49,764$32,167
Hourly rate$23.93$15.46
Growth rate--
Number of jobs55,038579,849
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 38%
Average age4141
Years of experience--

What does a department specialist do?

A department specialist drives the profitable sales growth of a company through proper planning and execution of corporate merchandise direction. Department specialists develop plans and strategies to achieve corporate sales results through action planning, consistent accountability, and effective communication. They initiate and carry out business-wide software and hardware standardization. Also, they coordinate space utilization or facility scheduling optimization for programs focused on members.

What does a sales associate do?

Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.

Department specialist vs sales associate salary

Department specialists and sales associates have different pay scales, as shown below.

Department SpecialistSales Associate
Average salary$49,764$32,167
Salary rangeBetween $35,000 And $70,000Between $21,000 And $47,000
Highest paying CityUrban Honolulu, HINew York, NY
Highest paying stateHawaiiNew York
Best paying companySprings Charter SchoolsBarclays
Best paying industryGovernmentManufacturing

Differences between department specialist and sales associate education

There are a few differences between a department specialist and a sales associate in terms of educational background:

Department SpecialistSales Associate
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college--

Department specialist vs sales associate demographics

Here are the differences between department specialists' and sales associates' demographics:

Department SpecialistSales Associate
Average age4141
Gender ratioMale, 37.6% Female, 62.4%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 9.0% Unknown, 5.2% Hispanic or Latino, 20.6% Asian, 7.7% White, 56.9% American Indian and Alaska Native, 0.6%Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between department specialist and sales associate duties and responsibilities

Department specialist example responsibilities.

  • Manage a high volume of patient information from authorizing diagnostic procedures and scheduling patients.
  • Conduct continuous inventory evaluation via analysis of POS computer data.
  • Provide account coverage on government, corporate, and mortgage-backed securities.
  • Strengthen organizational visibility by leading community outreach initiatives, fulfilling roles as youth mentor and orchestrating event planning and logistics.
  • Assist with scanning old patient records into EMR, other duties assign.
  • Communicate all policy and procedure violations to management, prepare detailed memos outlining the issues.

Sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Gain experience with credit cards, mathematics, as well as customer service.
  • Utilize forklift, order picker reach truck, electric ladder, or roll ladders to transfer merchandise to the sales floor.
  • Create Facebook page for Ohco Import/Export division.
  • Increase sales by upselling products and follow up sales calls.
  • Assist customers with the purchase of the perfect piece of jewelry
  • Show more

Department specialist vs sales associate skills

Common department specialist skills
  • Product Knowledge, 14%
  • Drive Sales, 11%
  • Cleanliness, 11%
  • Customer Satisfaction, 9%
  • Customer Service, 9%
  • Office Equipment, 8%
Common sales associate skills
  • Customer Service, 15%
  • Sales Floor, 13%
  • Cash Handling, 9%
  • Retail Sales, 9%
  • Loss Prevention, 7%
  • Basic Math, 5%