Human resources clerk vs support clerk

The differences between human resources clerks and support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a human resources clerk and a support clerk. Additionally, a support clerk has an average salary of $35,159, which is higher than the $35,149 average annual salary of a human resources clerk.

The top three skills for a human resources clerk include data entry, customer service and background checks. The most important skills for a support clerk are customer service, data entry, and patients.

Human resources clerk vs support clerk overview

	Human Resources Clerk	Support Clerk
Yearly salary	$35,149	$35,159
Hourly rate	$16.90	$16.90
Growth rate	-	-5%
Number of jobs	107,374	163,168
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 38%
Average age	43	47
Years of experience	2	2

What does a human resources clerk do?

A human resources clerk's role focuses on assisting in the hiring process within a company or organization. Most of the responsibilities will revolve around posting hiring notices on various platforms, handling job applications, arranging schedules and appointments for interviews, verifying requirements, and responding to calls and inquiries. Besides participating in the hiring process, a human resources clerk also has administrative duties such as maintaining employee information and records, producing progress reports, processing paperwork, and assisting newly hired employees. This is all done in adherence to a company's policies and regulations.

What does a support clerk do?

A support clerk is primarily in charge of performing administrative support tasks in an office, making the daily workflow easier. Their responsibilities typically include preparing and processing documentation, answering and forwarding calls, handling correspondence, disseminating and organizing files, and running errands as needed. They may also update databases, maintaining records of all transactions. Furthermore, as a support clerk, it is essential to maintain an active communication line with staff, coordinating to ensure efficient and smooth workplace operations.

Human resources clerk vs support clerk salary

Human resources clerks and support clerks have different pay scales, as shown below.

	Human Resources Clerk	Support Clerk
Average salary	$35,149	$35,159
Salary range	Between $27,000 And $45,000	Between $22,000 And $54,000
Highest paying City	Auburn, NY	San Diego, CA
Highest paying state	Oregon	Hawaii
Best paying company	University of Massachusetts Boston	Los Alamos National Laboratory
Best paying industry	Government	Government

Differences between human resources clerk and support clerk education

There are a few differences between a human resources clerk and a support clerk in terms of educational background:

	Human Resources Clerk	Support Clerk
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	University of Pennsylvania	Stanford University

Human resources clerk vs support clerk demographics

Here are the differences between human resources clerks' and support clerks' demographics:

	Human Resources Clerk	Support Clerk
Average age	43	47
Gender ratio	Male, 15.0% Female, 85.0%	Male, 26.1% Female, 73.9%
Race ratio	Black or African American, 11.6% Unknown, 5.0% Hispanic or Latino, 21.5% Asian, 8.8% White, 52.3% American Indian and Alaska Native, 0.9%	Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0%
LGBT Percentage	15%	6%

Differences between human resources clerk and support clerk duties and responsibilities

Human resources clerk example responsibilities.

Manage mail, postage, bank deposits and FedEx runs, etc.
Manage timesheets for payroll, account for all employees, and enter information into QuickBooks.
Operate TALEO software system for managing prospective and current employee application status and procedures
Enter all payroll/timekeeping information into payroll system, including leave slips for vacations, flex time, bereavement and/or FMLA.
Utilize the Kronos system to retrieve time bank information, alter hours for correction, verify accurate processing.
Track all 2nd and 3rd shift attendance by running reports in Kronos and transferring attendance data into PeopleSoft.

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Support clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Inform eligible or potentially eligible individuals with Medicaid cover service and how to use them.
Assist in development and creation of provider workshop materials to include manuals, PowerPoint presentations, and registration materials.
Organize and locate inventory and update companies QuickBooks.
Prepare subpoenas for document production, deposition and trial appearance/testimony.
Record results in database from medical questionnaires complete by individuals presenting Medicaid claims.

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Human resources clerk vs support clerk skills

Common human resources clerk skills

Data Entry, 16%
Customer Service, 14%
Background Checks, 7%
I-9, 5%
HRIS, 4%
Front Desk, 4%

Common support clerk skills

Customer Service, 19%
Data Entry, 15%
Patients, 10%
Clerical Support, 6%
Medical Terminology, 6%
Office Equipment, 5%

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Updated January 8, 2025

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