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Information technology/support technician jobs in Bend, OR - 35 jobs

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  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Bend, OR

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-48k yearly est. 8h ago
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  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology/support technician job in Bend, OR

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $49k-72k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Bend, OR

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $35k-48k yearly est. 12d ago
  • Flat Rate Tech Level A

    Team Kia of Bend

    Information technology/support technician job in Bend, OR

    Description: Master Technician Automotive - Guaranteed 80 Clocked Hours!Job Description Company Overview: Team Kia Bend is Central Oregon's AWARD WINNING Trusted Kia Dealership, dedicated to providing exceptional service and top-quality vehicles to our valued customers. We take pride in our commitment to excellence and are currently seeking an ASE Certified Master Technician to join our dynamic team. Position Overview: As an ASE Certified Master Technician at Team Kia Bend, you will play a crucial role in ensuring the reliability and safety of our customers' vehicles. We are particularly interested in candidates who are Kia certified, as we prioritize delivering the best service to Kia owners. Key Responsibilities: Perform and analyze diagnostic data and perform comprehensive inspections to pinpoint problems accurately. Repair and maintain Kia and other vehicles according to manufacturer specifications and dealership standards. Conduct routine maintenance services such as oil changes, brake inspections, tire rotations, and alignments. Utilize computerized diagnostic equipment and tools to identify complex issues. Provide excellent customer service by explaining repairs and maintenance to advisors and or customers in a clear and understandable manner. Collaborate with the service team to ensure timely and efficient completion of repairs. Maintain detailed and documented records of all repairs, including parts used, labor hours, and diagnostic findings. Stay up-to-date with Kia training and certifications to maintain expertise in Kia vehicle repair. Provide technical guidance and assistance to junior technicians and apprentices. Conduct quality control checks to ensure that all work meets or exceeds industry standards. Benefits: Paid time off (PTO) for vacation, personal, and sick days. Matching contribution to your 401K retirement savings plan. Employee discount on vehicle purchases, servicing, and parts. Medical, dental, and vision insurance coverage for you and your eligible dependents. Life insurance for added peace of mind. Certified DailyPay partner. Employee assistance program. Requirements: Qualifications: ASE certifications required. Extensive experience as a technician or mechanic, with a proven track record of advanced skills. Expertise in utilizing diagnostic tools and equipment. Knowledge of safety regulations and adherence to safety protocols. Strong attention to detail and problem-solving skills. Excellent communication and customer service abilities. Ability to work in a fast-paced environment. Ability to work independently and as part of a team. Valid driver's license and a clean driving record. Extensive electrical Diagnsotic experience.
    $58k-104k yearly est. 4d ago
  • Flat Rate Tech Level A

    Team Hyundai of Bend

    Information technology/support technician job in Bend, OR

    Are you a passionate Automotive Technician with a knack for delivering top-notch service? Look no further - Team Hyundai of Bend is on the lookout for a skilled professional like you to join our team. If you are driven by success, with an enthusiastic-positive attitude and you are looking for an unlimited career opportunity with a secure company with compensation based on your technical/mechanical experience and production, then we have a career position for you! About Us: At Team Hyundai of Bend, we're more than just a dealership - we're a team dedicated to providing exceptional service and creating memorable experiences for our customers. As part of our team, you'll have the opportunity to showcase your talents and grow in a supportive environment. Responsibilities Diagnoses issues based on experience, analysis, and testing Performs routine service inspections or tests and completes standard maintenance jobs Repairs automobiles and light trucks as assigned Maintains cleanliness of vehicles while performing service or repairs Ensures that required documentation is complete and is in compliance with regulations and standards Benefits: We offer a competitive compensation package, including: Health, dental, and vision insurance. 401(k) retirement plan. Employee discounts on vehicle purchases and services. Certified DailyPay partner Employee assistance Program. At Team Hyundai of Bend, we celebrate diversity and welcome candidates from all walks of life. Your unique skills and perspectives are what make our team thrive. We value the time and effort you put into your application, and we look forward to connecting with qualified candidates for further consideration. Thank you for considering a career with Team Hyundai of Bend - where you're not just an employee, you're part of the family! Requirements: 3+ years of automotive diagnostic experience Broad scope of automotive mechanical/electrical knowledge. Hyundai diagnostic experience a plus Must be a team player & have a great positive attitude ASE certifications (or is willing to obtain). Proficiency in using diagnostic tools and equipment, coupled with strong problem-solving skills and attention to detail. Open communication and foster positive relationships with team members and customers alike. Hold a valid driver's license and maintain a clean driving record.
    $58k-104k yearly est. 8d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology/support technician job in Bend, OR

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $53k-73k yearly est. 15d ago
  • Desktop Support

    Krg Technology 4.0company rating

    Information technology/support technician job in Bend, OR

    · Provide floor walk support to assist end users during desktop migration. · Strong desktop support experience - Windows platform - XP, Windows 7 & 8.1 and Office 2013 · 10 -15 years of EUC desktop support experience - Demonstrated expertise in configuring, installing and troubleshooting PC systems, Windows 7 & Windows 8.1, MS office 2013 applications, Windows based applications, network configuration, TCP/IP,SQL and memory management · Strong listening skills, analytical and problem solving skills Assist users with configuring Email in smart phones · Software installation, configuration, and troubleshooting for end users · Network printer installation/configuration · Working knowledge of remote access: Remote Desktop and Virtual Private Network Additional Information All your information will be kept confidential according to EEO guidelines.
    $45k-62k yearly est. 8h ago
  • Data Center Technician, Data Center Operations

    Apple Inc. 4.8company rating

    Information technology/support technician job in Prineville, OR

    Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. Inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. The Data Center Technician is responsible for installing servicing and maintaining Apple IT Infrastructure in a 24/7 environment with rapidly shifting priorities while maintaining high availability of the infrastructure. Apple Data Center Technicians provides direct hands-on support of Data Center IT Infrastructure and internal system components. We require technicians with experience working in collaborative partnerships and have strong communication skills. Strong attention to detail and effective documentation skills are critical components of success in this position. Responsibilities Establish and support network connectivity, installation and removal of hardware assets, securely handling storage media, and troubleshooting hardware issues. Support team and operations by working collaboratively, and contributing to operational and service level deadlines. Support and maintain a positive and effective team environment, sharing information and best practices with other technicians, and ensuring alignment and support of tasks, resources, and plans. Communicate effectively with team members, clients, and stakeholders through both verbal and written channels. Drive innovation, continuously seeking ways to improve operational processes and helping the team meet performance and service level objectives. Support the planning of hardware installation and removal of assets, participate in the implementation of data center infrastructure projects, and maintain awareness of conditions for the elimination of risk that may impact Apple customers and business services. Perform diagnostics u0026 apply firmware updates to resolve hardware/software issues. Use of appropriate PPE such as safety shoes, safety glasses, gloves and facial covering in various environments with ranging temperatures. Minimum of 1 year experience directly supporting IT hardware Infrastructure and working inside of production data center environment. Technical certifications such as CompTIA A+, Network+ Experience in following established procedures, performing network connectivity tasks, hardware component swaps, or installing hardware infrastructure. Experience using and/or supporting computer operating systems. Familiar with productivity applications such as workflow systems, collaboration, email, and scheduling tools. Ability to travel to foreign and domestic locations. Experience in roles that include hands on technical support, help desk, logistics or technical training in computer engineering or a related IT field. Ability to safely work at heights using step ladders, podium platforms, and people lifts, adhering to all safety protocols. Ability to safely use hand-held tools such as electric drills, safety cutters, fiber testing kits, etc. Ability to work extended shifts within a data center environment, withstanding heat levels ranging from 79°F to upwards of 105°F while maintaining appropriate hydration. Able to participate in rotational on-call duties, providing after-hours support in a 24/7 operational environment as needed.
    $61k-93k yearly est. 6d ago
  • Technical Support Representative - Bend, Oregon (TSR102725)

    Paladin Data Corporation 3.7company rating

    Information technology/support technician job in Bend, OR

    Tired of obscurely doing the same old thing for the same old people? Wish you were working at one of those amazing tech companies where the boss actually knows your name and genuinely cares about every employee? A place where family, fun and growth are encouraged, where people are happy, and the benefits and perks are unbelievable? WAIT! Don't pinch yourself… this place does exist at Paladin Data Corporation, a leading provider of retail technology for pharmacy and hardware stores. And if your interest is piqued, you are probably just the type of person we are looking for. BECAUSE WE LOVE OUR CREW! Choice of two medical plans (PPO or HSA plan), 100% company-paid Dental, Vision, Hearing, Long- and Short-term Disability, Life and AD&D Insurance. Optional family coverage, premium plan upgrades, opt-out stipend, health/dependent care FSA, Critical Illness, Accident, and Hospital Confinement plans. 401(K) with up to 3% match. Generous Annual Profit-Sharing Bonus. Connectivity Reimbursement (personal cellular and internet) up to $135/month. Home PC Allowance up to $5000 (specific positions only). Company-funded Education Assistance (case-by-case approval). Employee of the Month Program with 8 hours PTO and VIP parking spot. Annual Company Merchandise Allowance. Employee Assistance Program with free virtual/in-person access to licensed professional counselors. Travel Assistance Program. Paid holidays and progressive scale PTO based on years of service. Plus exciting employee ownership program coming soon. Standard benefits eligibility after 1 calendar month; 401(k) eligibility after 90 days. Background investigation and drug test required. DO YOU… Wake up most days enthusiastic and positive Love helping people and making life-long friends Feel energized by learning new skills and growing personally and professionally Appreciate following a clear process while always looking for ways to innovate Demonstrate compassion and a self-motivated attitude, taking pride in a job well done Have interest and/or experience in game-changing technology Want a forever job you are excited to be a part of every day THE DAY-TO-DAY Engage with and guide clients in a prompt, positive and compassionate manner Use provided training and Help Portal to continuously grow in knowledge and experience, becoming a Subject Matter Specialist able to coach fellow team members and clients alike Draw on team and/or supervisor's knowledge as necessary on challenging cases Maintain detailed information in the Customer Relationship Management (CRM) system Be familiar with and able to offer peripherals and services that will benefit the client STILL WORRIED IT'S TOO GOOD TO BE TRUE? Don't be. Family-owned for over 40 years, we are driven by the belief that trust should be at the core of everything we do and that small business is the foundation of community. We pride ourselves in being a humanity-centric company with significant philanthropic contributions (Mayo Clinic, Salvation Army Meals programs, AOPA, Madras Airshow, local food banks and children's toy drives) and ongoing environmentally-conscience initiatives. Plus, we don't automate our hiring - we have real humans reviewing every submitted resume. Come find out why Paladin is one of the best places to work in Central Oregon and you may soon be telling all your friends what an incredible job you have and how awesome your life has become! And when you do, please encourage them to apply too - we have multiple openings. If you are amazing and smart, we will find a place for you!
    $33k-39k yearly est. 60d+ ago
  • Lithium Battery Technical Support

    Expion360 Inc.

    Information technology/support technician job in Redmond, OR

    For description, visit PDF: ************ shopify. com/s/files/1/0469/5742/8899/files/Lithium_Battery_Technical_Support_Job_Description_080224. pdf?v=1722611712
    $30k-45k yearly est. 27d ago
  • Installation Specialist

    Cascadia Vehicle Tents

    Information technology/support technician job in Bend, OR

    Job Title: Installation Specialist Reports To: Location Manager ABOUT THE COMPANY: Gathr Outdoors, a portfolio company of Centre Partners, is a diversified global company who designs and manufactures outdoor products and sporting goods. Each of Gathr's core business platforms are recognized leaders in their respective markets and are trusted partners to some of the world's most recognizable brands and retailers. Gathr's business segments include CAMP (Klymit, Rightline Gear & Cascadia Vehicle Tents), OUTDOOR (GCI Outdoor & ORCA Coolers) and RECREATION (PrideSports, Pride Manufacturing, Golf Scorecards & MacNeill Engineering). Each segment is tasked with providing industry-leading product development, engineering, design and customer service/support to its worldwide customer base. At Gathr Outdoors, we believe experiences are always more powerful when spent together outside. We are Better Together, Passionate by Nature, Blazing New Trails & Rugged for a Reason! Come join us...Everyone is welcome at our camp! ABOUT THE POSITION: This position is responsible for the receiving, handling, storing, picking, and packing activities, with the expectation of excellent customer service and quality standards being met at every turn. Must have exceptional attention to detail, the ability to track multiple facets of the warehouse at any given time to achieve and maintain inventory accuracy, and the ability to coordinate orders, track shipping times, and fulfill all product orders successfully. This position will also frequently be responsible for the installation of products onto customers vehicle, with the explicit expectation that all installations be completed with the utmost care and professionalism. Some of the essential functions and responsibilities of this position are to be able to receive, input, sort, load, and unload products, organize stock, maintain inventory, process, pack, and ship orders with a high attention to detail, inspect products for defects and report damages as needed, maintain a safe and healthy work environment, following all standards and procedures and complying with all legal regulations. When installing products onto customer vehicles it is imperative to maintain a professional attitude with sincerity and enthusiasm, effectively handle tense situations, and promptly resolve customer complaints to ensure maximum client satisfaction. This position must be able to create rapport with customers, explain the use and functionality of products, and thoroughly answer customer questions, always striving to create an excellent customer experience and lasting positive impression. RESPONSIBILITIES: Installations Thoroughly inspect customer vehicle, preferably with the customer Document any existing damage on the Vehicle Inspection Sheet Install, or assist customer with self-installing requested products Employ utmost care and professionalism throughout installation process Keep installation area tidy and free of debris at all times Gather all pertinent information prior to scheduling installation type of rack type of vehicle, etc. Accurately quote install pricing based on install parameters Showroom Help maintain orderly presentation of products, signage, and displays Customer Service Assist with answering phones Answering customer questions Any and all customer and employee interactions are to be courteous and respectful with the highest level of professionalism. Voicemail and e-mail messages are to be responded to as quickly as possible throughout the day, even if just to notify the customer that their communication was received and being addressed. Inventory Control Monitor inventory levels at all times Ensure counts are accurate Verify inventory levels for other locations as necessary, Report product on hand and/or committed Quality Assurance Assist with opening new containers Set up new products Inspect and test all new products Shipping Ensure all orders are fulfilled in a prompt and timely manner Build new pallets to replace old or broken ones as needed Manage materials for packaging skids screws bolts lumber, etc. Assist with claims process, including warranty issues Ensure claims are closed in the most timely fashion possible Gather photos Quarantine items Move items into outlet once claim has been completed Space Management Ensure warehouse is kept clean, organized, and tidy at all times Assist with the review and preparation of workflow Assist with management of space requirements Monitor equipment layout Ensure productivity, quality and customer service standards are consistently being met Equipment Maintenance Assist with inspecting equipment, tools, and machinery regularly Perform general maintenance as needed Properly trained and/or certified as required by law Maintain current certifications Submit current certifications to management for personnel file Out of Scope Projects Must willingly step into other projects as necessary Assistance in the showroom Customer pick ups and/or installations Tent repairs Duties as requested by management. QUALIFICATIONS/REQUIREMENTS: 3+ years of warehouse experience Basic experience with use of hand tools Mechanical inclination and problem solving skills SKILLS/PERSONAL QUALIFICATIONS: Ability to work in a fast-paced environment and adapt quickly to change, demonstrates learning agility with desire to grow and develop Leverages creative thinking, problem solves and generates successful solutions through strategic agility Ability to build credible, effective relationships Team player with a growth, development and challenge accepted mindset Excellent verbal and written communication and interpersonal skills Analytical with reporting fundamentals and quality decision making skills Excellent customer focus with professional presence Self-directed, motivated and the ability to organize and prioritize multiple tasks and projects Basic computer skills, with a knowledge of NetSuite most advantageous Some familiarity with Warehouse Management Systems beneficial EDUCATION AND CERTIFICATIONS: Some familiarity with Warehouse Management Systems Current Forklift Certification Knowledge of current OSHA mandates and regulations PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate effectively with team members, candidates and external partners through multiple forms of technology with telephone and computer. Must be able to receive and convey information. Repetitive motions such as lifting and turning Required to lift, retrieve or reposition products weighing up to 50 pounds. Must be able to safely navigate the production facility, OSHA compliant. Normally this person is standing or walking around the facility interacting with team members. Appropriate shoes for standing on concrete flooring is recommended. WORK ENVIRONMENT: Works in warehouse & office environments. The noise level in the facility is usually moderate. Gathr Outdoors is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
    $31k-49k yearly est. 60d+ ago
  • Field Support Technician I

    Les Schwab 4.3company rating

    Information technology/support technician job in Bend, OR

    The Field Support Technician I plays a crucial role in ensuring the seamless operation of technology infrastructure across our retail locations. This position is responsible for hands-on execution of services and support for cabling infrastructure, maintaining and repairing store endpoints, phone system hardware, and assisting with networking equipment and store servers. This role is vital in pushing for improved customer experience, increasing productivity in our stores, and directly supporting our aggressive business expansion plans, aligning with Gartner's product/service operating models. For larger-scale installations and remodels, the technician will primarily work under the direct supervision of a more senior technician. This position requires frequent to full-time travel and demands a strong sense of urgency in reporting issues/concerns that affect the operational stability of any production system or environment to the chain of command. Position requires air travel on a frequent to full time basis to various out of state store locations. Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship. PRIMARY RESPONSIBILITIES: 50% - On-Site Service & Support Operations Strategy & Execution Define and implement strategies for efficient on-site service and support for store endpoints, including but not limited to: Endpoint devices (e.g., workstations, printers, scanners) Phone system hardware Assisting with networking equipment (e.g., routers, switches, Wi-Fi access points) Assisting in providing support to store servers at various tire center locations Ensure all service and support activities align with the overall omnichannel retail technology strategy to enhance customer experience and store productivity. 50% - Cabling Infrastructure Management & Strategic Maintenance Lead the strategy and execution for on-site cabling infrastructure service, support, maintenance, and repairs, ensuring high reliability and performance. Develop and implement best practices for cabling installation, troubleshooting, and preventative maintenance across all retail locations. Collaborate with the Director and other teams to identify opportunities for infrastructure improvements that support business expansion and new store openings. Ensure all infrastructure work adheres to established standards and contributes to the overall stability and efficiency of retail operations. MINIMUM REQUIREMENTS Educational/Experience Requirements: High School Diploma, GED, or equivalent 1 year related work experience in IT field support 1 year apprenticeship program (preferred) (sponsorship under a licensed journeyman provided) Required Technical Skills/Knowledge: Basic to intermediate knowledge of computer applications, telecommunications, network principles, and computer hardware (server and workstation components). Ability to use and understand technical documentation. Ability to use powered hand-tools. Must have a valid driver's license and excellent driving record, as frequent travel is required. General Knowledge and Abilities: Analytical Skills: Developing analytical and problem-solving skills with a focus on root cause analysis and continuous improvement. Communication: Ability to communicate technical and non-technical information clearly and professionally (both verbally and in writing) while ensuring that the quality and content of the message are relevant to the circumstances; ability to be an active-listener; the ability to draft, proofread, and send written communications effectively; the ability and willingness to carefully listen to others by asking appropriate questions and avoiding interruptions. Confidentiality: Ability to work confidently, effectively, and with discretion with all staff levels, particularly when handling sensitive system information. Initiative: Ability to work effectively with significant supervision, demonstrating proactive problem-solving and a commitment to operational excellence. Multitasking: The ability to perform two or more tasks simultaneously or to shift back and forth between two or more activities or sources of information without difficulty, especially in a fast-paced retail environment. Organization: Ability to manage work assignments through prioritization, paying attention to detail, and optimal time management to minimize downtime in stores. Service Excellence: Exhibit the willingness to be stakeholder-focused by anticipating and understanding stakeholders' needs; collaborate with them to reach a suitable solution; then consistently meet and deliver on those expectations, contributing to an improved customer experience. Teamwork: The ability to establish and maintain rapport, interact comfortably, and work well with coworkers and business partners. This includes cooperating, being supportive of others, willingly helping others, considering others' ideas and opinions, sharing information, giving proper credit, and fulfilling team responsibilities, especially when collaborating with senior technicians or other IT teams. Physical Requirements: Frequent use of computer, mouse and keyboard; ability to use standard office equipment including phone, copiers, etc. Ability to remain in a stationary position approximately 75% of the time while driving. Frequently required to lift, move, or transport items weighing up to 50 lbs; occasionally up to 100 lbs. Must be able to stand for extended periods of time and bend, stoop, crouch, kneel, reach, push, pull, finger, and grasp. May occasionally be required to perform duties while on a ladder, on the roof, or within a confined space. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, night vision, and ability to adjust focus. Work Environment: Varied; subject to inside and outside environmental conditions with exposure to office, store, manufacturing, and warehouse facilities. Worker is frequently exposed to warehouse conditions, which are subject to environmental changes with protection from weather conditions but not necessarily from temperature changes, which can be extreme. Frequently works a varying schedule that may include driving/working during early morning and late evening; occasionally requires work during weekend or holiday; position will seldom require overnight driving/working. Worker is occasionally exposed to construction sites, which may subject them to: noise, vibration, or hazards such as mechanical parts, dust, and machinery BENEFITS: Quarterly profit-sharing bonus Medical, dental, vision, and life insurance Company-funded retirement plan - no cost to employee Paid holidays Paid time off Tuition Assistance Employee discount Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions/primary responsibilities. This job description is not all inclusive and is subject to change. Additional duties and tasks may be assigned, as necessary. Employment remains “AT WILL” at all times.
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • Data Center Technician Manager

    EOS Technologies 4.1company rating

    Information technology/support technician job in Prineville, OR

    OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking an experienced and proactive Data Center Technician Manager to oversee our infrastructure engineering team. The ideal candidate will lead the installation, service, maintenance, repair, and alteration of low voltage category cabling, communications cabling, and other various low voltage cabling systems. This position requires a deep expertise in fiber optics and will involve strategic leadership in racking and stacking equipment in data centers, ensuring proper installation and physical connectivity. The role demands a commitment to delivering sustainable and repeatable solutions and processes with a continuous improvement mindset while adhering to production, safety, and quality standards. KEY RESPONSIBILITIES: Oversee and coordinate the installation, service, and maintenance of low voltage category cabling and communications cabling. Lead and mentor a team in pulling cables, racking and stacking equipment, and managing cable infrastructure within the data center. Ensure quality of fiber and copper connections, oversee troubleshooting efforts, and manage complex technical challenges. Develop and enforce Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines. Manage work ticket systems and infrastructure interfaces, ensuring efficient project execution and infrastructure maintenance. Oversee documentation and validate port maps, while providing advanced troubleshooting support. Direct power distribution and cable management tasks within the infrastructure to optimize performance and safety. Lead coordination efforts with other team members to ensure projects and work orders are completed efficiently and to the highest standards. Enforce company procedures and safety regulations, and provide leadership in managing necessary information for operations management. Maintain a detailed equipment and supplies inventory and respond to emergency situations to resolve immediate client concerns and meet service level agreements (SLAs). Drive the escalation process for complex technical issues, ensuring they are resolved by appropriate team members. Lead the usage of specialized equipment like DSX 5000 tester/OTDR Tester, oversee programming of testers, and manage test results efficiently. TEAMWORK: Chair meetings, workshops, training, and seminars to provide information and updates required to perform job functions. Foster a collaborative team environment, setting performance targets and leading the team to meet established goals. Act as a mentor and coach to team members, promoting continuous learning and professional development. Propose and implement process improvements to enhance operational efficiency and service quality ESSENTIAL CRITERIA: Associate degree or higher in a technology services/technical discipline, or equivalent work experience. 5+ years of experience in leading teams and managing installations, services, and maintenance of low voltage cable infrastructure systems. Demonstrated ability to install, terminate, and test low voltage cables, with a strong focus on leadership in fiber optic technologies. Expert knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code. Industry and manufacturer-specific certifications highly preferred (e.g., BICSI TECH, Corning TSLAN-500). Exceptional leadership skills with a strong customer/client service orientation and effective communication and interpersonal skills. Valid driver's license and proven ability to safely drive company vehicles DESIRABLE CRITERIA: Bachelor's degree in Electrical Engineering, Information Technology, or a related field. Experience managing large-scale data center deployments or migrations. Familiarity with structured cabling design software (e.g., AutoCAD, Visio). Knowledge of environmental monitoring systems and data center cooling technologies. Experience working in high-availability environments with strict uptime requirements. Experience with ITIL framework and service management practices. Strong analytical and reporting skills, including proficiency in Excel or data visualization tools. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Pay Range$80,000-$90,000 USD
    $80k-90k yearly Auto-Apply 29d ago
  • Peer Support Specialist - Jefferson BHRN

    Bestcare Treatment Services 3.5company rating

    Information technology/support technician job in Madras, OR

    Full-time Description We are seeking 2 certified Peer Support Specialist or Certified Recovery Mentor to work in our low-barrier substance use disorders program at the BHRN-Behavioral Health Regional Network. Be part of a dynamic caring and compassionate outreach team that does low barrier SUD treatment, peer mentoring, case management, employment, and housing social work. Position is located at our Madras BHRN Engagement Center which is open daily from 8 am -10 pm and shifts may include late afternoon, evening, or weekends. Come join our BHRN Team!! JOB SUMMARY: The Peer Support Specialist will provide support and encouragement to individuals with Substance Use Disorder (SUD) in both the hospital and outpatient settings to facilitate the development of their recovery skills, provide opportunities for individuals to direct their own recovery process, and support the learning and utilization of skills needed to foster recovery. The Peer Support Specialist will be knowledgeable of available service options, will promote the utilization of natural support systems, will facilitate the development of a sense of wellness and self-worth, and will work with a treatment team to promote the goals of the person in services in accordance with BestCare's policies and best practices, as well as the State and Federal regulations for the prevention and treatment of substance use disorders. ESSENTIAL FUNCTIONS: Works closely with other staff as a member of a treatment team to provide healthy staff-to-staff and staff-to-client relationships; Provides respectful and compassionate treatment is provided to all clients who request services and acts as a role model to clients to inspire hope and share life experiences as appropriate to the recovery process; Telephones contacts, which includes talking with clients who need support and to remind clients who are scheduled for assessments, groups, individual sessions, medication management appointments, and other BestCare services; Identifies recovering person's abilities, strengths and assets and assist them to recognize and use them; Identifies barriers to full participation and focuses on strategies and resources to overcome them; Provides recovery mentor services at the hospital and manages a case load as assigned; Participates in group recovery sessions as needed; Provides services within the framework of the Intentional Peer Support model; Transports clients to some appointments, when appropriate, if approved by supervisor, including to/from outpatient services at BestCare, to other agencies when they need assistance with accessing benefits, and other Provides referral to various services, when appropriate (i.e. Food Bank, LINC, primary care/medical services, community college, parenting, etc.); Ensures that client documentation in client EHR files is completed timely, complete, reflects clinical best practices, and meets State and BestCare standards; Maintains strong relationships with community partners, developing collaborative relationships whenever possible; Other related duties as assigned by the Program Manager. ORGANIZATIONAL RESPONSIBILITIES: Performs work in alignment with BestCare's mission, vision, values; Supports the organization's commitment to fostering a culture of inclusivity, open-mindedness, equity, cultural awareness, compassion, and respect for all individuals; Strives to meet Program/Department goals and supports the organization's strategic goals; Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs; Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes; Attends required program/staff meetings and completes assigned training timely and satisfactorily; Ensures that any required certifications and/or licenses are kept current and renewed timely; Works independently as well as participates as a positive, collaborative team member. Performs other organizational duties as needed. REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period: Must have strong understanding of person-centered services using a recovery-oriented focus; Must have good understanding trauma-informed care and the Intentional Peer Support model; Demonstrated ability to effectively engage clients, provide compassionate, supportive care, and to build and maintain respectful, trusting, empathetic, and collaborative mutual relationships with clients and family members; Proficiency in MS Office 365 (Word, Excel, Outlook), EHR platform, databases, virtual meeting platforms, internet, and ability to learn new or updated software; Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes; Strong interpersonal and customer service skills; Strong communication skills (oral and written); Strong organizational skills and attention to detail, accuracy, and follow-through; Excellent time management skills with a proven ability to meet deadlines; Critical thinking skills; Ability to build and maintain positive relationships; Ability to function well and use good judgment in a high-paced and at times stressful environment; Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively; Ability to work effectively and respectfully in a diverse, multi-cultural environment; Ability to work independently as well as participating as a positive, collaborative team member. Requirements QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE REQUIREMENTS: High School Diploma (or equivalent) required Must meet the Oregon Administrative Rules definition of a peer: “any individual who has similar life experience, either as a current or former recipient of addictions or mental health services, or as a family member of an individual who is a current or former recipient of addictions or mental health services.” For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two years at the time of hire. LICENSES AND CERTIFICATIONS: Must hold a Peer Support Specialist certification from a State-approved training program or ability/commitment to obtain within six (6) months with referral to IPS training by BestCare CPR, First Aid and AED certification required or ability to obtain within 3 months Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) PREFERRED: Priority will be given to applicants currently certified Lived experience and understanding of the unique difficulties of those who are transient or experiencing homelessness is preferred, but not required Bilingual in English/Spanish a plus Salary Description $18.00-$23.62
    $31k-37k yearly est. 60d+ ago
  • Health System Specialist

    Confederated Tribes of Warm Springs 3.4company rating

    Information technology/support technician job in Warm Springs, OR

    Job Description Process IHS patient referral to outside providers, verify & ensure all referrals are through IHS physicians & referred patients are MCP eligible. Provide assistance to outside provider offices regarding MCP referrals, claims & payments. Educate MCP patients of the referral process, applying for alternate resources, answering all patient & provider questions in a considerate & timely manner. Research & process medical claims weekly for prompt payment, resolve incomplete claims, process claims for denial. Receive & research patient billing statements, by calling providers and ensuring patient insurances are billed, and request all required documents to be submitted to MCP. Maintain Patient & Medical Records confidentiality. Knowledge of Medicare, Medicaid; also familiar of the Tribes Benefit Plan, Health Comp. Familiar with The Warm Spring Community is essential. Able to utilize electronic documents filing & scanning system in daily processes, Have knowledge of CPT & ICD 10; familiar w/Medical terminology. Maintain positive professional work relationships w/ Supervisor, coworkers, patients & providers. Positive attitude & high motivation are prime importance, must have a high work ethic w/ability to work under minimal supervision, and able to accomplish other duties as assigned. Requirements High School Diploma or equivalent, w/ (3) years medial office experience. Medical Terminology, claims processing & highly experienced w/computers & telephone use. Proficient written & oral communication skills required. Requires reliable attendance & constructive workplace behavior. Must submit and pass a criminal background check with Federal, Tribal and State Law Enforcement. BenefitsBenefits include: Excellent medical insurance with low annual maximum-out-of-pocket costs, plus vision and dental. Available flex spending plan for daycare and medical costs. Also available are numerous supplemental insurance packages. 401(k) and or ROTH retirement with up to 5% employer matching after one year of employment. Eleven days of paid holidays and Personal time off (PTO) accruing at 130 hours annually with increases after three years of continuous service.
    $50k-60k yearly est. 6d ago
  • Data Center Facilities Technician

    Salute

    Information technology/support technician job in Prineville, OR

    Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Facilities Technician to join our team and drive our relationships with hyperscale clients to new heights. Salute Benefits That Put You First We know life doesn't stop when work begins, that's why we offer perks designed to support your well-being, your family, and your future: Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most. Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment. Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package. Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%. Wellness Support: Access to HSA, mental health resources, and gym discounts-because your health matters. Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life's unexpected moments. The Data Center Facilities Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, plumbing, and fire life safety systems. The Data Center Facilities Technician maintains and follows the processes that maximize customer uptime in the most cost-effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met. Level I and II, will possess basic and working knowledge respectively, whereas Level III will possess expert knowledge. Primary Duties within varied scope of work and client expectations will range from: Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implements new strategies for Mechanical, Electrical, and Fire Life Safety systems Tests performance of electromechanical assemblies and electronic volt meters Reads blueprints, schematics, diagrams or technical orders to determine methods and sequences of processes Inspects equipment for defects, leaks, and potential issues Installs electrical/electronic parts and hardware in housings/assemblies with hand tools Aligns, fits or assembles component parts using hand/power tools Operates, monitors, maintains, and responds to abnormal conditions in Mechanical, Electrical, Plumbing, Fire Life Safety, Security Systems, Building Monitoring Systems, and Control systems Analyze systems to ensure best practice for internal/external customers Provides feedback on effectiveness of existing standards and processes Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades Collaborates on the tracking and completing aggressive preventive and predictive maintenance programs Collaborates on determining maintenance requirements for mechanical, electrical, plumbing, fire life safety systems, and security systems Provide smart/remote hands assistance within specified SLA Moves/Adds/Changes hardware install including labeling, power connectivity, and network cable connectivity Additional Accountabilities: 100% completion of documentation, notification, escalation, tracking and follow up of all incidents and requests 100% accurate and timely submission of timesheet documentation in Field Service 100% fulfillment of contractual expectations as defined by Client SOW specific to scheduled service delivery and revenue expectations 100% completion of required Talent LMS based training courses as assigned 100% adherence to Salute Mission Critical safety standards and best practices 100% adherence to client security/privacy practices and expectations Level III Additional Accountabilities: Tracking and trending MEP system and equipment operational characteristics Collaborates with fit-outs, system expansions, corrections, upgrades, and equipment commissioning Collaborates with tracking annual budgets Relays the status of planned maintenance programs Required to attend certain high-level meetings and take notes and action items accordingly Serve in a technical writing capacity regarding the creation, review, and approval of procedures for operations, preventive/corrective maintenance activities, and EOPs Required Qualifications, Skills, and Experience for Success for varied Client SOW: Education/Experience background Level I- Associates Degree or minimum of 2 years' experience in electrical/mechanical industry Level 2- Associates Degree or minimum of 3 years' experience in electrical/mechanical industry Level 3- Bachelor of Science in Engineering or minimum of 5 years' experience in electrical/mechanical industry Possess understanding of mechanical, electrical, fire life safety systems, LAN/wireless network systems used in a data center Ability to process Hands/Eye requests as required (i.e. Tape rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal Mechanical aptitude for installing, maintaining, and/or troubleshooting large commercial and industrial systems Certification in CPR/First Aid, NFPA 70 E, and OSHA forklift training Ability to lift 50 lbs or greater Preferred Qualifications, Skills, and Experience: Knowledge of NEC, NFPA 70 E, NFPA 72, NFPA 25, and building codes Knowledge of networking concepts Current knowledge of industrial safety practices Ability to utilize integrated critical monitoring systems Possess critical thinking and complex problem solving skills Excellent written and oral communication skills Microsoft 365 proficiency Ticket system literacy Basic customer service principles Job Hazard Assessment Mitigation Awareness Hand Protection Hearing Protection Head Protection Eye Protection Fall Protection/Ladder Safety Electrical Safety OSHA 10 Hour General Industry Physical Requirements: Ability to lift and carry heavy equipment, up to 40lbs. Ability to climb ladders and multiple flights of stairs to access elevated equipment Ability to stand for long periods of time in various work environments Ability to bend, stoop, kneel, and reach for equipment related tasks Basic physical fitness to respond quickly to emergency situations and navigate areas quickly Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies. Good hand-eye coordination and dexterity for working with small components and connectors Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses Ability to differentiate between color-coded warning signs, labels, and cables Ability to work in environments with a wide variety temperature inside a facility Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow Capability to work in environments with elevated noise levels while wearing hearing protection Possession of a valid driver's license for work-related travel, as required If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today! Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at ************* for more information. #SR1 Monday - Friday 7:00am-3:00pm with some holiday/weekends possible
    $43k-65k yearly est. Auto-Apply 42d ago
  • Data Center Facilities Technician

    Salute Mission Critical

    Information technology/support technician job in Prineville, OR

    Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Facilities Technician to join our team and drive our relationships with hyperscale clients to new heights. Salute Benefits That Put You First We know life doesn't stop when work begins, that's why we offer perks designed to support your well-being, your family, and your future: * Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most. * Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment. * Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package. * Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%. * Wellness Support: Access to HSA, mental health resources, and gym discounts-because your health matters. * Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life's unexpected moments. The Data Center Facilities Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, plumbing, and fire life safety systems. The Data Center Facilities Technician maintains and follows the processes that maximize customer uptime in the most cost-effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met. Level I and II, will possess basic and working knowledge respectively, whereas Level III will possess expert knowledge. Primary Duties within varied scope of work and client expectations will range from: * Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implements new strategies for Mechanical, Electrical, and Fire Life Safety systems * Tests performance of electromechanical assemblies and electronic volt meters * Reads blueprints, schematics, diagrams or technical orders to determine methods and sequences of processes * Inspects equipment for defects, leaks, and potential issues * Installs electrical/electronic parts and hardware in housings/assemblies with hand tools * Aligns, fits or assembles component parts using hand/power tools * Operates, monitors, maintains, and responds to abnormal conditions in Mechanical, Electrical, Plumbing, Fire Life Safety, Security Systems, Building Monitoring Systems, and Control systems * Analyze systems to ensure best practice for internal/external customers * Provides feedback on effectiveness of existing standards and processes * Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades * Collaborates on the tracking and completing aggressive preventive and predictive maintenance programs * Collaborates on determining maintenance requirements for mechanical, electrical, plumbing, fire life safety systems, and security systems * Provide smart/remote hands assistance within specified SLA * Moves/Adds/Changes hardware install including labeling, power connectivity, and network cable connectivity Additional Accountabilities: * 100% completion of documentation, notification, escalation, tracking and follow up of all incidents and requests * 100% accurate and timely submission of timesheet documentation in Field Service * 100% fulfillment of contractual expectations as defined by Client SOW specific to scheduled service delivery and revenue expectations * 100% completion of required Talent LMS based training courses as assigned * 100% adherence to Salute Mission Critical safety standards and best practices * 100% adherence to client security/privacy practices and expectations Level III Additional Accountabilities: * Tracking and trending MEP system and equipment operational characteristics * Collaborates with fit-outs, system expansions, corrections, upgrades, and equipment commissioning * Collaborates with tracking annual budgets * Relays the status of planned maintenance programs * Required to attend certain high-level meetings and take notes and action items accordingly * Serve in a technical writing capacity regarding the creation, review, and approval of procedures for operations, preventive/corrective maintenance activities, and EOPs Required Qualifications, Skills, and Experience for Success for varied Client SOW: Education/Experience background * Level I- Associates Degree or minimum of 2 years' experience in electrical/mechanical industry * Level 2- Associates Degree or minimum of 3 years' experience in electrical/mechanical industry * Level 3- Bachelor of Science in Engineering or minimum of 5 years' experience in electrical/mechanical industry * Possess understanding of mechanical, electrical, fire life safety systems, LAN/wireless network systems used in a data center * Ability to process Hands/Eye requests as required (i.e. Tape rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal * Mechanical aptitude for installing, maintaining, and/or troubleshooting large commercial and industrial systems * Certification in CPR/First Aid, NFPA 70 E, and OSHA forklift training * Ability to lift 50 lbs or greater Preferred Qualifications, Skills, and Experience: * Knowledge of NEC, NFPA 70 E, NFPA 72, NFPA 25, and building codes * Knowledge of networking concepts * Current knowledge of industrial safety practices * Ability to utilize integrated critical monitoring systems * Possess critical thinking and complex problem solving skills * Excellent written and oral communication skills * Microsoft 365 proficiency * Ticket system literacy * Basic customer service principles Job Hazard Assessment Mitigation Awareness * Hand Protection * Hearing Protection * Head Protection * Eye Protection * Fall Protection/Ladder Safety * Electrical Safety * OSHA 10 Hour General Industry Physical Requirements: * Ability to lift and carry heavy equipment, up to 40lbs. * Ability to climb ladders and multiple flights of stairs to access elevated equipment * Ability to stand for long periods of time in various work environments * Ability to bend, stoop, kneel, and reach for equipment related tasks * Basic physical fitness to respond quickly to emergency situations and navigate areas quickly * Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies. * Good hand-eye coordination and dexterity for working with small components and connectors * Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses * Ability to differentiate between color-coded warning signs, labels, and cables * Ability to work in environments with a wide variety temperature inside a facility * Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow * Capability to work in environments with elevated noise levels while wearing hearing protection * Possession of a valid driver's license for work-related travel, as required If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today! Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at ************* for more information. #SR1 Monday - Friday 7:00am-3:00pm with some holiday/weekends possible
    $43k-65k yearly est. Easy Apply 41d ago
  • Peer Support Specialist

    Shepherds House Ministries 3.2company rating

    Information technology/support technician job in Bend, OR

    Job Description Peer Support Specialist Status: Full-Time Benefits: Competitive Salary, 401(k), Health Insurance, Generous Paid Time Off At the Lighthouse our mission is to create safe, healing environments where all individuals feel valued, respected, and empowered to pursue personal growth and stability. We strive to feed the hungry, shelter the homeless, and walk alongside those facing life-controlling challenges such as trauma, addiction, and homelessness. Through emergency shelter, case management, and supportive services, we seek not only to address immediate needs but to foster lasting, positive change. Our vision is to help individuals break cycles of hardship and achieve meaningful transformation, ensuring that everyone in Central Oregon has the opportunity to find hope, stability, and healing. We are seeking a passionate and mission-driven Peer Support Specialist to help expand the impact of Shepherd's House Ministries across all sites and advance this life-changing work. The Peer Support Specialist provides a welcoming and safe environment at The Lighthouse Navigation Center, encouraging guests to engage in day-use activities and access navigation services. This role involves building meaningful connections with participants, assisting them in their pursuit of health, stability, and recovery, and collaborating with the team to address chronic homelessness in our region. Essential Duties and Responsibilities: Create a welcoming and safe environment where guests are encouraged to benefit from day-use activities and navigation services. Support the Associate Director and Program Manager in developing and facilitating daily experiential learning activities. Engage with participants to understand their stories, build trust, and establish meaningful connections. Guide participants in achieving health, stability, and recovery by helping them connect with case managers, service providers, treatment teams, and community partners. Advocate for and provide referrals to ensure participants access a variety of services, including mental and physical health services. Escort participants to provider appointments as needed. Introduce participants to supportive services and activities. Guide and assist volunteers in establishing and navigating their relationships with the Navigation Center, participants, and staff. Collaborate with the team, service providers, and volunteers to identify innovative ways to address chronic homelessness. Respond to callouts and participant emergencies as required. Discuss and process case plans, coping methods, life choices, and rehabilitation strategies with participants. Contribute to the safe, secure, and sanitary operation of the Navigation Center, cooperating with the facilities manager and supervising appropriate SHM staff as needed. Fulfill other relevant duties as communicated by the Director of Navigation Center, Associate Director of Navigation Center, and other SHM supervisors. Qualifications: Education & Experience: High school diploma or equivalent; additional education or training in social services, peer support, or a related field is a plus. Previous experience in a peer support or social services role preferred. Strong interpersonal and communication skills. Ability to engage with individuals from diverse backgrounds and with varying needs. Experience with or knowledge of homelessness, addiction recovery, mental health, and trauma-informed care. Ability to work effectively in a dynamic and fast-paced environment. Proficiency in basic computer skills, including Microsoft Office Suite and email communication. Familiarity with community resources and services available to individuals experiencing homelessness is desirable. Ability to maintain confidentiality and adhere to professional ethical standards. Additional Requirements: CPR and First Aid Certification (or willingness to obtain) Peer Support Training (or willingness to obtain) Physical Working Conditions: Office setting within The Lighthouse Navigation Center Occasional travel to other locations and community events Ability to stand and walk for extended periods May require lifting up to 25 pounds for event setup and operational needs Potential exposure to situations requiring physical intervention or de-escalation techniques Requires working with a diverse population, many of whom struggle with or are currently experiencing homelessness, addiction, and/or mental illness Requires a sustained level of high energy, stamina, and the ability to move about the facilities regularly In accordance with the Americans with Disabilities Act (ADA), we will provide reasonable accommodations to qualified individuals with disabilities. To request an accommodation, please contact a member of The People Team. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Shepherd's House Ministries provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $33k-37k yearly est. 6d ago
  • Peer Support Specialist/Treatment Aide

    Rimrock Trails Treatment Services 4.3company rating

    Information technology/support technician job in Prineville, OR

    Full-time Description Peer Support Specialist (Treatment Aide) Job Type Full-time Prineville, OR Join our team of helping professionals as a Peer Support Specialist (PSS)/Treatment Aide (TA), supporting the recovery and growth of teens in our residential treatment program. As a Treatment Aide, you'll work closely with our team to develop and implement individualized treatment plans, using evidence-based practices such as motivational interviewing. You'll also provide cognitive, behavioral, and emotional support to help our clients overcome substance use and mental health challenges. About the Role: As a PSS/TA, you'll play a vital role in creating a supportive and caring environment for our clients. You'll participate in daily activities, supervise daily routines, and work closely with our multidisciplinary team to ensure the best possible outcomes for each client. Your passion for helping others will shine through as you: Provide individualized support and guidance to our clients Utilize evidence-based practices, such as motivational interviewing Assist in developing and implementing treatment plans Supervise daily activities and routines Collaborate with our multidisciplinary team What We Offer: Competitive salaries Certification training to advance your skills and knowledge Emphasis on work-life balance Comprehensive benefits package Requirements: Heart and passion for helping teens who are struggling with substance use and mental health issues Ability to work effectively with diverse populations Strong communication and interpersonal skills Ability to work collaboratively as part of a multidisciplinary team About Us: Our organization is dedicated to providing exceptional care and support to adolescents struggling with substance use and mental health challenges. We're committed to creating a positive work environment that promotes work-life balance, employee growth, and overall well-being. If you're passionate about making a difference in the lives of teens, we encourage you to apply for this rewarding opportunity! The Perks! *32-hour work week* Paid Training and professional certification (Peer Support Specialist/Recovery Mentor) Professional development assistance Meals provided while on shift Health insurance Dental insurance Vision insurance Flexible spending account Life insurance 11 annual paid holidays including your birthday Vacation - PTO accrual Quarterly paid wellness days Job Summary: Peer Support Specialists/Treatment Aides are helping professionals, many with lived experience with recovery who take a caring and personal approach in supporting the treatment plans and skill development for teens in our residential treatment program. Treatment Aides participate in and supervise daily activities and utilize motivational interviewing and other evidenced-based practices in providing cognitive, behavioral and emotional support for adolescent clients. Location: This position is based in beautiful Prineville, Oregon. Learn more about Prineville here **************************** Check out our neighboring cities Bend **************************** and Redmond ********************************************* About Us: Rimrock Trails was founded three decades ago with the mission to improve the lives of individuals, youth, and families struggling with mental health and substance use problems. We create a foundation for healing, strengthen family connections, and offer hope for a brighter future. Our vision is to demonstrate excellence in the delivery of outcome-driven behavioral health treatment. With multiple locations throughout beautiful Central Oregon, Rimrock Trails is one of the longest-serving specialty behavioral health providers in the region. ********************* Job Type: Full-time Work Location: In person Hourly wage: Starts at $26.25/hour with an additional $1.25 for the graveyard shift. Requirements Minimum Qualifications: High school diploma or GED. Possess personal and professional integrity. Responsible, dependable, ethical. Calm demeanor and the ability to address conflict and challenging behavior with compassion and kindness. Strong desire for helping young people change their lives, find hope, and build health through holistic wellness and recovery from addiction. Enjoys the challenge and finds gratification in working with and helping teens with challenging behaviors. Preferred Qualifications: Current Traditional Health Worker Certification (Recovery Mentor, Youth Support Specialist or Peer Support Specialist) or has the required qualifications to obtain certification (i.e. has personal of family personal experience in receiving addictions or mental health services and are in recovery). Preferred Bachelor's degree in Social Services or related fields. Salary Description $26.25
    $26.3 hourly 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Bend, OR

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $48k-71k yearly est. 12d ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Bend, OR?

The average information technology/support technician in Bend, OR earns between $27,000 and $70,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Bend, OR

$43,000
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