IT Support Specialist
Information technology/support technician job in Fort Collins, CO
A Colorado-based construction/utilities firm is seeking an IT Support Specialist to join their team. This company is very well established and has seen tremendous growth over recent years. This is a 3-month contract position with the opportunity to be hired permanently.
The role will allow this individual to truly take ownership and directly see the impact of their technical contributions as well as be responsible for the IT support systems that are vital for company growth at a national level. This person will install, assess, and configure laptops, desktops, servers, and workstations, including peripheral equipment and software.
You'll work with the infrastructure team and be responsible for maintaining the inventory of all IT equipment, software, and software licenses, as well as managing computer setup and deployment.
This person will help execute the technical vision and roadmap that align infrastructure activities and projects with company goals and core values.
This would offer a contract hourly rate of $32-39/hour and $80-85k salary if hired perm.
This is 100% on-site position in Ft. Collins. As such, only local candidates from the Ft. Collins area will be considered.
Responsibilities:
Administers laptops, desktops, printers and provides overall technical support for operating systems, drivers, software and basic connectivity
Collect details before escalating critical and/or complex cases;
Manages computer setup and deployment using standardized hardware, images, and software.
Assign users and computers to proper groups in Active Directory (or other management tools) as appropriate.
Performs timely workstation hardware and software upgrades as required.
Monitor network and technology health and respond to hardware issues as they arise; help build, test, and maintain new servers, laptops, PC, and other network technology as needed.
Requirements:
2-3 years experience with:
Windows OS 10/11, Microsoft Office, Active Directory, MS Exchange, Office365,
Networking and mobile devices
Zoom/Slack familiarity
Configuring desktop devices
Good organizational skills and tremendous work ethic
Information Technology Support Technician
Information technology/support technician job in Englewood, CO
*** W2 Contract Only - No C2C - No 3rd Parties ***
The Ash Group is hiring an IT Support Technician for our client (a high-tech aerospace and defense contractor delivering complex technology solutions for national security and space exploration).
This is an onsite 12-month contract role based in Englewood, CO, offering a competitive pay rate of $25.00 per hour. This role provides essential Level 1/2 computer and network support to employees, encompassing the installation, troubleshooting, and repair of desktop/laptop hardware and software.
Role Details
Compensation: Competitive pay rate of $25.00 per hour.
Benefits: Medical, dental, vision, and direct primary care benefits. After six months of employment, enjoy a 4% matched 401(k) plan with immediate 100% vesting.
Duration: 12-month contract.
Location: Onsite in Englewood, CO.
What You'll Be Doing
Provide comprehensive hardware, software, and network support to employees within the corporate environment.
Install, troubleshoot, service, and repair desktop/laptop computers and related network equipment.
Install attendant software and configure personal computer systems for employee use.
Investigate and analyze information, network, and communications needs, offering recommendations for hardware and software purchases.
Focus on team collaboration and knowledge sharing to ensure efficient resolution of technical issues.
What We're Looking For
Associate's Degree in a related field of study or relevant Information Technology certifications (e.g., A+, Microsoft, Dell, Help Desk Institute).
Relevant experience may be considered in lieu of required education.
Strong team-focused approach with the capacity and willingness for knowledge sharing.
Basic to intermediate skills in troubleshooting hardware (desktop/laptop) and software issues.
Ability to physically handle and move equipment (occasionally lifting up to 50 lbs) as required for service and repair tasks.
Apply today to join a dynamic team supporting critical infrastructure projects.
#ITSupport #HelpDesk #Technician #OnsiteJob #EnglewoodCO #AerospaceAndDefense
Service Desk Technician
Information technology/support technician job in Denver, CO
Service Desk Technician
Compensation: $24 - $32 /hour, depending on experience
Inceed has partnered with a great company to help find a skilled Service Desk Technician to join their team!
Join a dynamic environment where your IT expertise will shine. This opportunity offers a chance to work in a fast-paced setting, collaborating with C-level executives and field crew. The role is open to accommodate the growing needs of the team. Dive into a culture that values eagerness, accountability, and genuine customer service.
Key Responsibilities & Duties:
Provide IT support to C-level executives and field crew
Manage Active Directory for IAM
Utilize ITSM Ticketing Tool for high volume tasks
Support Windows environment and Dell hardware
Assist with O365 applications
Stand up Fresh Works systems
Ensure excellent customer service delivery
Required Qualifications & Experience:
6+ months of IT experience
Proficiency in Windows environment
Experience with ITSM Ticketing Tools
Active Directory for IAM knowledge
Strong customer service skills
Nice to Have Skills & Experience:
Certifications in IT fields
Experience with Apple iPhone support
Knowledge of InTune and Entra ID Azure AD
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
Other Information:
Business casual environment, oil and gas culture
Interview Process: 2 Rounds
Schedule: M-F, 8:30 - 5:30 Hybrid - 50% onsite
If you are interested in learning more about the Service Desk Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
#INDDEN
Information Technology Technician
Information technology/support technician job in Aurora, CO
Job Title: IT Support Technician
Job Type: 6 Month CTH
Provides support to users with technology-related issues including hardware, software, network, telephony, printers, and mobile devices. Troubleshoots, documents, and escalates issues; performs root cause analysis; and tests, evaluates, and implements new technology.
Responsibilities:
Provide second-level support for location-specific trouble tickets.
Support users with all technology-related issues and ensure one-call resolution.
Configure, install, and support workstations, laptops, printers, tablets, phones, and other networked devices.
Analyze performance, identify problem areas, and provide actionable insights.
Engage with multiple teams to resolve technical issues.
Perform maintenance tests, identify and isolate issues, and escalate as needed.
Assist with purchasing, inventory, and financial transactions for physical and licensed technology.
Required Qualifications:
Education:
High school diploma or equivalent
Work Experience:
At least 2 years of IT experience.
Customer service experience.
Experience troubleshooting operating systems.
Skills:
Ability to work effectively with both technical and non-technical personnel.
Preferred Qualifications:
Associate's or bachelor's degree in IT or related field.
Technical institute certification in a related field.
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Help Desk Specialist - Cleared
Information technology/support technician job in Colorado Springs, CO
Take2 has proven experience bridging the intersection of technology and people solutions. As a proven, trusted provider for our Federal and commercial clients, we provide the right solutions, at the right time through trusted partnerships, customized to solve our client's unique business challenges. Take2 invests time, discipline, and rigor into our technology and people solutions, as well as utilizes our proprietary People Cloud. Whether we are bridging the gap between IT talent and our customers' business challenges, Take2 will work as a partner to best resolve client needs.
Take2 is hiring a cleared Help Desk Specialist. This role requires a Secret Clearance or Higher to interview. This position is onsite and will require you to work out of Colorado Springs:
Job Description:
Take2 is seeking a Helpdesk Specialist to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As a Helpdesk Specialist, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems.
Shifts:
The position involves 12-hour shifts, either Wednesday to Friday with alternating Tuesdays OR Saturday to Monday with alternating Tuesdays, on a semi-annual rotation. This schedule alternates between daytime and overnight shifts to ensure coverage for the 24/7/365 operations.
12-hour shifts 3 or 4 days per week; however, one week is 36 hours and the next week is 44 hours (4 hours off)
The Schedule is:
1) Weekday Shift (Wed-Fri) alternating Tuesdays
2) Weekend Shift (Sat-Mon) alternating Tuesdays
Shifts are as following: 5:30 AM - 5:30 PM
5:30 PM - 5:30 AM
Specific Responsibilities:
Provide a first point of contact for customers seeking technical assistance with a ticket, phone call, email, or in person
Assist customers, troubleshoot problems, and coordinate technical support.
Account creations, account lockouts, password changes
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Log and route service requests and incidents in an incident management system.
Maintain service level agreements related to Desk Side support Service/Incident requests
Direct unresolved issues to the next level of support team member
Establish phone bridge with next level of support and customer leads per SOP's
Receive and input critical time data in various formats and ingest it into the vetting system. Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system
Requirements
Due to federal requirements, only US Citizens can be considered. Candidates with dual citizenship cannot be considered.
Active Secret clearance is required.
Due to agency and contract requirements, candidates must be U.S. citizens with no dual citizenship.
This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.
Telework: Candidates must reside within a commutable distance and be available to work onsite at the customer's discretion. This includes being on-site during the transition period. Must be based around Colorado Springs, CO.
0-3 or more years of experience in Helpdesk/ServiceDesk/Call Center OR equivalent experience in customer service.
0-3 or more years of experience utilizing any Incident Management Ticketing System such as:
Remedy v20.02
ServiceNow
Desktop Technician
Information technology/support technician job in Colorado Springs, CO
Dexian has an immediate opportunity available for a Level II Desktop Technician for various services as a member of the desktop support / break-fix team with our premier aerospace customer. The Desktop Technician shall be responsible for:
Providing maintenance of computing devices, associated peripherals, and approved software; and shall install and maintain hardware and software on those devices and associated peripherals.
Installation of upgrades (memory, hard drives, etc.) and peripheral devices.
Providing office support to coordinate and schedule new equipment installations.
Monitoring and updating ServiceNow to ensure that all Service Level Agreements (SLAs) are met and make updates to ServiceNow asset records.
Assisting in coordinating, scheduling, and performing relocations and re-installations of equipment.
Performing periodic physical audits of end user computing devices to align with ServiceNow records (deployment location, storage location, and assignee information).
JOB SPECIFIC REQUIREMENTS AND SKILLS:
6+ years' experience in supporting enterprise level PC's as an IT Desktop (Desk-Side) or Help Desk Technician
Ability to support systems on both classified and unclassified networks.
Familiarity with security requirements (ICD 503, DFARS, etc.)
Ability to plan and prioritize their work assignments to meet deadlines/SLA's in a fast-paced environment without supervision
Advanced understanding of:
Active Directory (heavy account management).
UNIX (account management, permissions, etc.).
McAfee suite of security products (i.e., ENS, DLP, MDE).
Hardware support experience (i.e., swapping hard drive, fan, motherboard).
Troubleshooting HP systems.
Maintaining/troubleshooting VoIP devices (i.e., Cisco Call Manager/Unity).
Installing/supporting/troubleshooting Windows and Mac OS devices, MS Office, network connectivity issues, etc., and performing system (re)imaging using LANDesk or other imaging technologies.
Data transfers using USMT.
Inventory management, shipping and receiving, and asset management to include warehouse processes for shipping/receiving packages, asset tags, unboxing, return merchandise authorization (RMA) tracking.
ServiceNow ticketing system.
Preferred working knowledge of audio, video conferencing, or control equipment. Manufacturer certifications is a plus (Polycom, AMX, Crestron, etc.)
This position requires an active Department of Defense security clearance at the TOP SECRET/ Sensitive Compartmented Information (SCI) level upon hire.
Current Polygraph preferred or ability to obtain.
U.S. citizens ONLY are eligible for a security clearance and this position.
EDUCATION AND CERTIFICATIONS:
Associate degree in IT / Computer Sciences, preferred.
Current IAT Level-II Technical Certification or ability to obtain within 90 days of start date (CompTIA Security+ or equivalent).
LOCATION:
This is a full-time/onsite position at a facility in Colorado Springs, CO.
COMPENSATION:
Dexian reasonably expects to offer $37.00 to $47.00/hour for this position based on skills and experience. Benefits include generous time off, health, vision and dental insurance, matching 401k, etc.
EMPLOYMENT QUALIFICATIONS:
Submit/Pass a 10-year background check, criminal history, drug screening, and fingerprints.
Valid driver's license/Real-ID with clean driver's history.
Self-starter with extremely strong work ethic. Excellent time-management and multitasking skills.
Exceptional attention to detail and high level of accuracy required.
Demonstrated problem solving and people skills.
Ability to research, resolve and complete tasks within pre-determined deadlines and schedules.
Ability to process work quickly and accurately - dealing with interruptions, changing timelines and priorities on a regular basis.
Excellent communication skills, both verbal and written, to articulate details in a professional manner.
Must embrace technology to promote efficient operations.
Strong command of Microsoft Office Suite including Outlook, Excel, and Word programs.
Desired Skills and Experience
Desktop support, Desktop technician, IT, PC, laptop, printer, mobile devices
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
PC Support Specialist (1099 Contractor)
Information technology/support technician job in Colorado Springs, CO
Colorado Technical Services Ltd. is a results-driven technology services firm based in Colorado Springs, specializing in reliable IT infrastructure, network solutions, and systems integration for medical facilities and small to medium-sized enterprises. With a focus on real-world performance and long-term stability, CTS IT combines deep technical expertise with a people-first approach to deliver systems that just work.
At the core of CTS IT's capabilities is a strong specialization in Ubiquiti networking solutions. As a trusted Ubiquiti partner, CTS IT designs, implements, and supports high-performance wireless and wired networks tailored to the demanding environments of clinical operations and growing business ecosystems. This includes secure, scalable Wi-Fi, resilient switching, and proactive network management that keeps critical services online.
Structured cabling and low-voltage systems form another pillar of CTS IT's delivery model. The company plans and installs structured wiring infrastructure that supports AV systems, access control, and network connectivity with professional labeling, tested runs, and future-ready capacity. From meeting room AV to badge-based access systems, CTS IT ensures that physical and digital layers of technology are aligned and reliable.
Clients value CTS IT for straightforward communication, technically sound solutions, and dependable follow-through. The firm emphasizes clear documentation, security-minded design, and support models that reduce downtime and simplify ongoing operations. By marrying practical engineering with a nuanced understanding of local business needs, CTS IT positions itself as a dependable IT partner that strengthens core infrastructure and enables organizational productivity.
Role Description
This is a 1099 contractor position for a PC Support Specialist. The role involves providing technical support for desktop computers, troubleshooting hardware and software issues, and assisting users with printer and help desk support. Responsibilities include diagnosing and resolving technical problems, configuring computer systems, and delivering excellent customer support. This roles based in Colorado Springs, CO, driving between multiple locations in town.
Qualifications
Proficiency in Desktop Computers, including configuration, maintenance, and upgrades.
Experience in providing Technical Support and Troubleshooting for hardware and software issues.
Expertise in Printer Support and setup of printers in various environments.
Skilled in Help Desk Support and managing customer inquiries effectively.
Strong problem-solving abilities and attention to detail.
Excellent communication and interpersonal skills for assisting end-users effectively.
Familiarity with remote support tools is a plus.
Certification in IT or related technical fields, such as CompTIA A+ or equivalent, is preferred.
Background check will be required
Rate is $20/h
Technical Support Analyst
Information technology/support technician job in Littleton, CO
Immediate opportunity for a Technical Support Analyst to join a top-notch company experiencing rapid growth!
RESPONSIBILITIES:
Define, document, and maintain standard operating procedures on troubleshooting supported desktop technologies, applications, and warehouse systems for continuous improvements.
Help to service and maintenance audio-visual equipment as needed.
Will be the Enterprise SPOC for PC/IPad procurement, distribution, recovery as well as disposal.
Ability to account for all active or inactive equipment in the CMDB; maintain asset and equipment end-of-life compliance procedures and participate in yearly CAPEX and IT budget requirements.
Will continuously monitor, effort, assign/re-assign, escalate, etc. Incidents/Requests with ServiceNow ITSM tool.
Fully document all service management incidents and requests in ServiceNow ITSM Suite
Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages. Search Service Desk knowledge base articles, SOP's for possible incident resolutions.
Responsible for properly determining and assigning higher-tiered service management incidents/requests to responsible assignment groups if the resolution cannot occur at the TSA level.
Assist in the mentoring and training of all TSA II team members.
Responsible for troubleshooting and configuring software, printer, and connectivity-related issues beyond step-by-step instructions.
Provide 24X7 first-line support for all Warehouse Automation technologies which includes physical repairs of mechanical equipment as needed.
Act as the primary escalation point for vendor and operations team communications during individual market center system outages.
Maintain and ensure market centers' security threats and vulnerabilities are remediated to safeguard the enterprise environment.
This is a 6-month contract-to-hire position in Littleton. Work onsite at our Southpark Terrace location!
REQUIRED SKILLS:
8+ years of help desk support experience
High-level understanding and experience in network troubleshooting, network design topology, TCP/IP knowledge, VLANS, and routing
Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology
Exposure to ITIL foundational structures
PREFERRED SKILLS:
Industry-related certifications (A+, Security+, Network+, ITIL, Microsoft MCP/MCSE)
Bachelor's degree
Warehouse experience
Must be authorized to work in the US. Sponsorships are not available.
Junior System Administrator
Information technology/support technician job in Denver, CO
As the Junior System Administrator in the Information Technology group, you play a key role in supporting NEI's technology environment by delivering high-quality technical assistance to team members while maintaining the stability, security, and performance of the company's IT systems.
In this position, the Junior Systems Administrator will help configure, maintain, and monitor systems such as Microsoft 365, Azure Active Directory, Windows Server, Intune, Defender, and various on-premises and cloud-based services.
The role is involved with identity and access management, system updates and patching, data backup processes, endpoint security, and basic network troubleshooting. Additionally, the individual will help support infrastructure improvement efforts, participate in system upgrades or migrations, and contribute to documentation, standards, and process enhancements across the IT environment.
The Junior Systems Administrator works closely with other IT team members to ensure that NEI's technology resources operate efficiently, securely, and in alignment with company standards.
A strong desire to learn, a customer-focused mindset, and a proactive approach to problem-solving are essential to success in this position.
The ideal candidate is eager to develop deeper technical expertise, comfortable working across multiple technology domains, and committed to delivering a positive and professional IT experience to all NEI team members.
Salary Range: $80,000 - $95,000 / year
The salary range above is based upon the Denver, Colorado labor market.
This opportunity is available to both local / in-office (Lakewood, CO) and full-time remote candidates.
Essential Responsibilities
Assists with the configuration, maintenance, and monitoring of NEI's core IT systems, including Windows Server environments, virtualization platforms, cloud resources, and network infrastructure.
Supports identity and access management by assisting with account provisioning, permission changes, group policy updates, and directory service maintenance.
Participates in the administration and upkeep of Microsoft 365 and Azure Active Directory, including Exchange Online, Teams, SharePoint, and related cloud services.
Helps maintain endpoint management and compliance using Intune, Microsoft Defender, and other security tools, ensuring that devices meet company standards.
Performs routine system maintenance such as patching, software deployments, update management, log reviews, and monitoring of system health metrics.
Assists with maintaining data backup processes, storage systems, and recovery testing.
Supports network operations through basic troubleshooting of connectivity, VPN access, routing/switching concepts, DNS/DHCP issues, and wireless performance.
Participates in system upgrades, infrastructure enhancements, and technology lifecycle replacement projects as assigned.
Assists in implementing and maintaining cybersecurity controls, including endpoint security, vulnerability remediation, access reviews, and secure configuration practices.
Supports documentation and maintenance of Disaster Recovery and Incident Response procedures and participates in testing activities.
Helps monitor systems for potential security risks or anomalies and reports issues to senior IT staff promptly.
Ensures that administrative tasks follow NEI's security standards, data protection rules, and compliance requirements.
Supports the creation, testing, and rollout of standardized software packages for mass deployment, helping ensure consistent configurations and smooth application delivery across all devices.
Provides Tier I/Tier II support by responding to IT service requests, troubleshooting hardware and software issues, and ensuring timely resolution for team members.
Handles issues involving Windows, Office applications, Microsoft 365 services, printing, mobile devices, remote access, and other business technologies.
Performs in-depth troubleshooting for recurring or complex issues and seeks assistance when necessary.
Offers clear and professional communication to users, setting expectations, explaining solutions, and following up to ensure satisfaction.
Assists team members by providing instruction, guidance, and formal/informal training on systems and tools as needed.
Helps maintain accurate inventories of hardware, software, and licensing in coordination with other IT staff.
Contributes to the development and updating of technical documentation, including knowledge base articles, runbooks, diagrams, and standard operating procedures.
Identifies opportunities to streamline workflows, improve reliability, or enhance user experience and communicates recommendations to senior IT staff.
Participates in collaborative efforts to standardize configurations, enforce best practices, and support continuous improvement of the IT environment.
Skill & Knowledge
Strong analytical and problem-solving skills, with the ability to methodically diagnose issues across hardware, software, networking, and cloud services.
Working knowledge of Windows operating systems and Windows Server technologies, including authentication concepts, domain services, and general systems management.
Familiarity with Microsoft 365 and Azure Active Directory, including user administration, permissions, mail flow fundamentals, and security features such as MFA and conditional access.
Understanding of networking concepts, including DNS, DHCP, TCP/IP fundamentals, VPN technologies, and basic routing/switching behavior.
Experience with endpoint management and security tools, preferably using Intune, Microsoft Defender, or equivalent technologies.
Ability to follow technical procedures and execute system maintenance tasks such as patching, updates, system monitoring, and log review.
Strong communication skills, capable of explaining technical information clearly to both technical and non-technical team members.
Excellent attention to detail with the ability to document configurations, troubleshooting steps, and system changes accurately.
Customer-service mindset, demonstrating patience, professionalism, and empathy when assisting end-users.
Ability to manage multiple priorities in a dynamic environment while maintaining accuracy and meeting deadlines.
High degree of integrity and trustworthiness, with the ability to handle confidential information responsibly.
Motivated to learn and grow, with a willingness to expand technical skills, explore new technologies, and contribute to continuous improvement within the IT environment.
Must Have
Education: Degree in a related field is preferred
Experience: 1+ years of experience in an IT support, help desk, or desktop support role with exposure to system administration tasks
Licensure: CompTIA, Microsoft, Linux, Cisco, or other similar technologies are a plus
Passionate about continually improving IT by understanding the balance between new technology and processes juxtaposed to the need for a reliable and secure IT infrastructure.
Possesses effective written and oral communications skills.
Good interpersonal and people skills
Applicants must be currently authorized to work in the United States on a full-time basis.
Working Conditions
Work Environment:
Work is performed in an office setting.
Travel:
Minimal: 0 - 5%
Physical Activities:
Must be able to lift 50lbs.
About NEI Electric Power Engineering
Serving Others. Enriching Environment. Improving Continually. Quality Results. Voted as a top workplace by the Denver Post for six straight years (2020 - 2025), our values have been woven into the fabric of who we are since 1982, guiding our decision making throughout the years. As an engineering services firm, NEI's mission is to create a great organization that serves people and solves problems.
Since NEI's founding, we have developed a culture of collaboration and accountability, both across our teams and departments, and externally with our clients across the United States. We believe in two core ideas: hiring great people and celebrating our team members' diverse backgrounds and unique experiences; bringing in new, unique, and exciting perspectives that can only strengthen NEI as we chart our path into the future.
We are a proud equal opportunity employer, and we do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
Team Member Benefits
We believe that taking care of our team members is of the utmost importance. We strive to foster a community of belonging, professional development, and industry involvement; providing our team with the benefits, tools, and support systems to excel in their roles. Our comprehensive benefits package includes:
100% Employer paid team member premiums for Medical, Dental, Vision, Basic Life Insurance, and Long-Term Disability
Voluntary Life Insurance
401(k) with employer matching; 100% immediate vesting
Annual & discretionary bonus programs
Paid time off
Employer paid licensure (FE/PE), certifications, seminars, & conferences
Paid parental leave
Tuition reimbursement
Eight (8) paid holidays including a floating holiday to use at your discretion
Annual Team Building
Hybrid work environment with remote flexibility
Career development, training, and coaching opportunities
Pet insurance
NEI Electric Power Engineering participates in E-Verify and will provide the federal government with your completed Form I-9 to confirm your work authorization in the United States.
IT Support Specialist
Information technology/support technician job in Denver, CO
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit **************************
Position Summary:
The IT Support Specialist position is expected to provide exceptional customer and managed IT services to our clients and employees. This opportunity will be located at Regis University in Denver, CO. Primary responsibilities include providing computer support to students, faculty, and employees which includes PC, LAN, AV and software support, among other items.
The IT Support Specialist also provides escalated support to the Personal Support Center on a rotating basis. The support department runs 24x7x365 and IT Support Specialist may be required to provide support during off hours or at off-site locations. Assignments of duties and daily tasks can change on a regular basis and focus can be reflected in a change in accounts supported. The IT Support Specialist is managed on their performance, customer service, adherence to processes, and continued commitment to success and learning.
Primary Responsibilities, Essential Functions and Requirements:
Communication & Professionalism:
The IT Support Specialist's role is one that supports multiple clients in various technical scenarios. Maintaining excellent customer service and professional communication is critical to the success of individuals within this position.
Be accountable for seeing assigned cases and tasks to completion by providing detailed documentation of troubleshooting steps taken for each support request. After completion, ensure user expectations are met to ensure the issue is fully resolved
Ensure productivity metrics are achieved and standardized processes are followed
Ensure professional and courteous communication is maintained in all interactions including face to face, over the phone, via email, and chat correspondences.
Adhere to and enforce company and client information security policies
Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer
Technical Support:
Maintain and support a mixed PC and MAC technology environment
Diagnose and repair telecom and networking infrastructure partnering with Network team for guidance
Partner with other ITSS staff and leadership to develop Standard Operating Procedures, FAQs and maintain knowledgebase content
Support user accounts within Active Directory, Microsoft 365 and Microsoft Exchange
Participate and maintain real-time inventory controls of assets, including procurement, deployment of and decommissioning of equipment
Coordinate and set up AV for company meetings and events, including testing and setting up hardware
Actively participate in departmental & client meetings
Be available in the event of outages and urgent needs (may be after hours)
Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security related issues
Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer
Assist with the rollout and support of new technologies, equipment, and network services across IT and AV environments.
Document support processes, troubleshooting steps, and user guides to improve knowledge sharing and efficiency.
Perform all other duties as assigned in support of IT and AV services.
When applicable be available to assist other teams such as the Personal Support Center, Network and Server administration teams for assistance on other duties as assigned.
Requirements
Experience and Qualifications:
Minimum 2 years' experience supporting Windows & MAC operating systems in a corporation environment
Thorough knowledge of Windows desktop operating systems and basic office applications
Experience administering user and group objects in Active Directory
Experience administering Office 365/Exchange mailboxes
Experience with desktop imaging tools (SCCM/WinPE is a preferred)
Ability to provide after-hours support
Strong interpersonal and communication skills
Attention to detail, with a focus on systems processes adherence and organizational skills
Strong analytical and problem-solving skills
Self-starter with the ability to work independently as well as within a team environment
Periodic weekly travel is required to remote sites for on-site support
Preferred Skills:
Experience supporting Office 365 and Windows server platforms
Experience working with
Education, Certifications and Licensures:
Active Directory, PowerShell scripting, and SCCM
Experience troubleshooting integrated or ad-hoc AV systems
Experience supporting Cisco IP phones and Call Manager
Two year degree or higher is preferred or equivalent work experience
Microsoft, CompTIA A+ or other technical certificates desired
Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************.
Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
IT Service Desk - Provisioning (28785)
Information technology/support technician job in Lehi, UT
Title: IT Provisioning Technician
Job Type: Contract (6 months + potential to extend/convert)
Compensation: $20/hr W2
Industry: Renewable Energy
---
About the Role
We are seeking an IT Provisioning Technician to support internal systems, hardware, and applications for a leading company in the renewable energy industry. This role ensures smooth technological operations by coordinating with internal support teams and minimizing disruptions to business processes. The ideal candidate is proactive, detail-oriented, and passionate about delivering exceptional technical and customer support.
Job Description
As an IT Provisioning Technician, you will serve as the first point of contact for technical support, assisting employees through calls, chat, email, and remote sessions. You will manage equipment requests, process returned hardware, and maintain accurate documentation of provisioning activities. This position requires strong communication skills to interact with a diverse audience and the ability to clearly document troubleshooting steps for escalation and audit purposes. You will also ensure compliance with organizational security practices to safeguard systems and data.
Key Responsibilities:
Provide technical support to employees via multiple channels (phone, chat, email, remote).
Manage ticketing requests for new equipment and process returned hardware.
Document and track provisioning activities according to established processes.
Communicate effectively with a large and diverse user base.
Clearly document issues and troubleshooting steps for escalation and review.
Adhere to security protocols to protect company systems and data.
Qualifications
Required:
Windows imaging or re-imaging experience
Intermediate knowledge of troubleshooting fundamentals.
Experience with desktop hardware support.
Familiarity with current Windows Operating Systems.
Ability and willingness to learn new technologies and processes.
Strong customer service and communication skills.
Preferred:
A+ Certification.
Experience with mobile device setup or imaging processes.
Intermediate knowledge of Chrome OS and Mac OS.
Basic understanding of G-Suite in a corporate environment.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: ***********************************************
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
Sr Tier I Desktop Support Technician
Information technology/support technician job in Denver, CO
Job Title: Sr. Tier 1 Desktop Support Technician
Job Type: Full-Time
Salary Range: $55,000 - $65,000 per year (plus extremely lucrative bonus program)
About Us:
We are a dynamic and growing Managed IT Services firm dedicated to providing top-notch IT support to our diverse client base. We specialize in delivering high-quality, responsive, and proactive IT services to small and medium-sized businesses. Our team is committed to fostering a collaborative and supportive work environment, and we are looking for a skilled Tier 1 Desktop Support Technician to join us in the Denver/Metro area.
Job Description:
As a Sr Tier 1 Desktop Support Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance for desktop, laptop, and network issues. Your role is critical in ensuring smooth day-to-day operations for our clients. You will work closely with our senior technical staff to resolve issues and escalate more complex problems when necessary. We want this role to grow into a Tier 2 role.
Key Responsibilities:
- Provide first-level technical support for desktops, laptops, printers, and other peripherals.
- Troubleshoot hardware and software issues remotely and on-site.
- Respond to service tickets, emails, and calls promptly, ensuring a high level of customer satisfaction.
- Assist with the setup, configuration, and deployment of new equipment.
- Perform basic network troubleshooting, including Wi-Fi connectivity, VPNs, and LAN issues.
- Maintain detailed and accurate documentation of all client interactions and resolutions.
- Collaborate with Tier 2 and Tier 3 support teams to escalate and resolve complex issues.
- Participate in regular training and stay up-to-date with the latest industry trends and technologies.
- Participate in on-call support rotation as required.
Requirements:
- Location: Must reside in the Denver/Metro area.
- Experience: MINIMUM of 18 months of experience working for a Managed IT Services (MSP) company.
- Strong knowledge of Windows and mac OS operating systems.
- Experience with Office 365, Active Directory, and basic networking principles.
- Excellent communication skills, both verbal and written.
- Ability to work independently and manage multiple tasks effectively.
- Strong customer service orientation and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Experience with ticketing systems like ConnectWise or HaloPSA.
- Familiarity with remote monitoring and management (RMM) tools.
Preferred Qualifications:
- CompTIA A+, Network+, or similar certifications.
Benefits:
- Competitive salary based on experience and qualifications.
- Lucrative Bonus Program
- Health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and holidays.
- Opportunities for professional development and advancement within the company.
- Collaborative and supportive work environment.
How to Apply:
If you meet the above requirements and are passionate about providing excellent IT support, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are a good fit for this role.
We are an equal opportunity employer and welcome applications from all qualified candidates.
Information Technology Support Specialist
Information technology/support technician job in South Jordan, UT
🚀 IT Support (Help Desk Technician)
⏳ Job Type: 12-Month Contract (Potential for Extension or Permanent)
💰 Pay: $24/hour
Looking to kickstart your IT career? We're hiring an IT Support Technician in South Jordan, UT! If you have a Bachelor's in Computer Science, Information Systems, or a related field, and 0-2 years of experience, this is the perfect opportunity to grow your career!
Responsibilities:
Provide technical support for hardware, software, and network issues
Troubleshoot and resolve IT problems quickly and efficiently
Set up and configure computer systems and software
Respond to user inquiries and document support requests
Collaborate with the IT team on projects and problem-solving
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field
0-2 years of IT support experience
Willingness to learn and develop technical skills
Knowledge of Windows, mac OS, and office apps
Strong communication and problem-solving skills
What We Offer:
$21/hour
12-month contract with potential to extend or go permanent
Training, mentorship, and career growth opportunities
Ready to Apply?
Send your resume and a short cover letter explaining why you're excited to join the team. We can't wait to hear from you!
IT Help Desk
Information technology/support technician job in Lafayette, CO
Lakeshore Talent is seeking a reliable and service-oriented IT Support Specialist for one of our clients in the nonprofit healthcare industry. The ideal candidate will have 1+ year of Tier 1 technical support within a Windows-based environment.
This will be a contract to hire opportunity, paying $21-$25/hr. It will be fully in-office in Lafayette, CO during training, with the potential for a hybrid work schedule after the first several weeks.
Role Overview
This role will deliver front-line technical assistance across the organization. In this role, you will handle first-tier support requests, assist with day-to-day computer operations, and help maintain a smooth and efficient technology environment for all staff. You'll work within established ticketing workflows and troubleshooting procedures, providing exceptional customer service while supporting our internal hardware, software, network access, and general tech equipment.
Serve as the first point of contact for user support, responding to help desk tickets and incoming support calls.
Managing phone calls, emails, and ticket creation.
Assist users with basic hardware issues and routine operating system or software challenges.
Troubleshoot peripheral devices, network connectivity, internet access, and enterprise system functionality.
Support the organization's tech inventory by ensuring equipment is tracked, organized, and readily available for use.
Will be responsible for IT project support including mail merges, network consolidations, new software implementations, phone system overhaul, and duties related to additional IT transitions.
Qualifications
Associate's or Bachelor's degree in computer science or a related field, or equivalent hands-on technical experience.
Previous Tier 1 help desk experience.
At least one year of experience working in a Windows-based environment.
Experience with Active Directory or similar.
Experience with password resets, remote-in support tools, PC imaging.
Onboarding Requirements:
All employees must receive an annual influenza vaccination as a condition of employment. Requests for medical or religious accommodation will be considered. All offers would be contingent upon the passing of a background check.
Desktop Support Specialist
Information technology/support technician job in Midvale, UT
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate's or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
· 2+ years of experience in a desktop support or similar role.
· Strong knowledge of Windows and Mac operating systems.
· Proficiency with Microsoft Office Suite and other common software applications.
· Experience with Active Directory, group policies, and user account management.
· Familiarity with remote desktop tools and support software.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Technician (MCDST) are a plus
Service Desk Specialist
Information technology/support technician job in Colorado Springs, CO
About the Role
We are seeking a Service Desk Intake Support Specialist to join our team in Colorado Springs, CO. This role supports a high-visibility, mission-focused IT environment, providing first-line technical assistance and ensuring reliable access to critical systems.
You will serve as the initial point of contact for users, troubleshooting a wide range of issues related to hardware, software, networking, system access, and telecommunications. This position plays a vital part in maintaining system readiness and ensuring efficient resolution of user requests.
Key Responsibilities
Provide technical support via phone, ticketing system, or self-service portal for hardware, software, network, and system/application access issues.
Diagnose, identify, isolate, and analyze technical problems using the knowledge base and historical records.
Route tickets when needed to specialized support teams.
Maintain accurate documentation in tracking databases and ticketing systems.
Recognize recurring issues and escalate patterns or concerns to management.
Minimum Qualifications
AA degree in a related discipline and 3+ years of relevant experience
- OR -
High School diploma with 5+ years of relevant experience and applicable certification
Compliance with DoD 8140 IAT II requirements (e.g., Security+ CE)
Must be a U.S. Citizen
Must possess an active TS/SCI security clearance
Preferred Qualifications
Strong technical and communication skills with the ability to interact effectively with users at all levels.
Experience working with DoD cryptographic equipment and related material handling.
Troubleshooting experience with computer systems, networks, and operating systems (Solaris, Unix, Linux).
Familiarity with DoD messaging systems.
Background supporting systems in a mission-critical, highly monitored operational environment.
Help Desk Technician
Information technology/support technician job in Denver, CO
Title: Tier 1/2 Helpdesk Technician
Company: Tetra Tech
Duration: 6 months contract to perm
Pay: $18-$20/HR
Hours: 40 hours, 8-5PM
Interviews: 2 rounds
Required Skills & Experience
* 1-3 years of experience in a helpdesk/desktop support role with an emphasis on phone support vs. email.
* Experience supporting Microsoft server operating systems, specifically Office365 products. Strong preference for someone that has served as an Office365 and Sharepoint admin previously
* Experience troubleshooting Microsoft SCCM (System Center Configuration Manager)
* Experience installing and troubleshooting desktop and laptop operating systems and applications.
* Strong collaboration, communication, and customer service skills
Nice to Have Skills & Experience
*Experience with Cherwell as a ticketing software or ServiceNow
*Fluency in French (to speak with French clients and resolve tickets)
*Experience with Linux
*Experience with MAC systems
Job Description
Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting anywhere in Colorado. You will be responsible for in-person and remote internal employee desktop support, troubleshooting, service monitoring. Occasional travel into the local office is expected, 1 time a month max. This is a contract to hire position with a company that offers growth opportunity and longevity.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
System Network Administrator
Information technology/support technician job in Colorado Springs, CO
Veteran-Owned Firm Seeking a Network/System Administrator with TS/SCI for a role at Schriever Space Force Base (SFB) in Colorado Springs, CO.
My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC. We specialize in Technical and Cleared Recruiting for the Department of Defense (DoD), the Intelligence Community (IC), and other advanced defense agencies.
At HRUCKUS, we support fellow Veteran-Owned businesses by helping them recruit for positions across organizations such as the VA, SBA, HHS, DARPA, and other leading-edge R&D-focused defense agencies.
We seek to fill a Network/System Administrator position at Schriever Space Force Base (SFB) in Colorado Springs, CO.
The ideal candidate must hold an active TS/SCI clearance and have 1-3 years of experience in System Administration or Network Administration. They should have working knowledge of Cisco networking and switching, virtualization technologies, LAN/WAN environments, and data backup solutions, including COMSEC integration. They must also meet DoD 8570.01-M requirements for an Information Assurance Technician Level I certification.
If you're interested, I'll gladly provide more details about the role and discuss your qualifications further.
Thanks,
Stephen M Hrutka
Principal Consultant
HRUCKUS LLC
Executive Summary: HRUCKUS seeks a Network/System Administrator for a role supporting the Department of the Air Force at Schriever Space Force Base (SFB) in Colorado Springs, CO.
Position Description: The primary function of the Network/System Administrator will be to organize, install, and support government organization's computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems. This will also include helping architect, design and analyze network models. It will require participation in decisions about buying future hardware or software to upgrade organization's infrastructure. This position might be called upon to provide technical support to computer users to help solve users' problems. This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Position Job Duties:
Ability to operate under supervision
Execute day to day management and operations of systems and networks
Manage COTS & GOTS products to collect, display and remediate a variety of automated system security and system operations/performance functions and metrics
Follow Operations and Maintenance (O&M) checklists to maintain the service (daily, weekly, monthly, yearly O&M checklists); build Tactics, Techniques and Processes (TTPs) and Standard Operating Processes (SOPs) associated with service checklists
Operate monitoring tools/capabilities with the enterprise security information and event management (SIEM) and create/tailor complex event alarms/rules and summary reports
Assist in analyzing technical risk, upon request, of emerging cybersecurity tools and processes
Work as part of a security incident response team as needed
Working technical competency in one or more of the following supported platforms: Microsoft Windows Server, Red Hat Enterprise Linux servers, MS Hyper-V/VMWare/ESx/Xen Hypervisors, Enterprise networking/firewalls/intrusion detection/prevention systems, forensic analysis/vulnerability assessment, Group Policy management and configuration, Scripting, BMC Footprints, WSUS, , Lumension, Bitlocker, SQL Server 2012, TomCat, IIS, Windows Server 2012r2/2016, Win 10, Red Hat 6.5, Microsoft Office
Toolkits, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e. g. SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris) , video teleconferencing/VOIP, Oracle/MS SQL database security, and Apache/IIS Web server security
Position Qualifications:
1-3 years related experience
Thorough knowledge of Microsoft Windows desktop and server operating systems, Microsoft Exchange Server, and as needed RHEL operating systems administration and associated hardware
Working knowledge of CISCO network and switching and virtualization technologies
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration
Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to assessments and authorization
Working knowledge and current relevant experience with PL2 network environments/systems
Must be familiar with DoD policy as it applies to implementing and executing system and network administration.
Education:
Bachelor's degree or equivalent experience (4 years)
Certifications:
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I within 6 months of the date of hire
Security Clearance:
Must possess current Top Secret/Special Compartmented Information (TS/SCI) eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Details:
Job Title: Network/System Administrator I
Location: Schriever SFB, CO
Security Clearance Requirement: TS/SCI
Assignment Type: Full-time
Salary: Dependent on the candidate's experience, with a target range of up to $93,000.
IT Help Desk
Information technology/support technician job in Grand Junction, CO
Job Title: IT Help Desk
Department: Information Technology
Status: Non-Exempt
Salary: $35,379 - $47,865
Who We Are
At Timberline Bank, our people are our most valuable asset. We seek qualified employees who enjoy people, are innovative, and who are eager to learn. We, in return, provide opportunities for personal advancement and professional growth. The driving force behind our dedication to providing a "Better, Faster, Easier. -Always." experience is the Timberline Team. From the moment you enter the building, we greet you as a person, not an account number-our belief in the value of exceeding customers' high expectations is what makes Timberline Bank a bank here for our community. Our commitment has been and always will be to provide high-quality personalized customer service. With the Timberline personal touch, the level of customer support is unparalleled. We want to support you and your financial well-being, whether through your personal or commercial needs. Each customer contributes to the success of our small business. TO US, IT IS PERSONAL.
What We Value
At Timberline Bank, the core of our culture is in the following values. We believe heavily in fulfilling each one of these to the highest degree. Our culture is the foundation of who we are as a team, and as a business.
Exceeding Customers' High Expectations
Empowering a Dedicated Team
Having Fun While Winning
Passionate About our Communities
Value Added Resource for our Customers (Trusted Advisor)
Position Summary
The IT Help Desk position is a full-time, non-exempt position located in Grand Junction. This position, while based out of Grand Junction, will perform duties for the entire Bank. This position will primarily focus on providing technical support to users by researching and answering questions, troubleshooting problems, and guiding users through corrective steps.
Essential Duties and Responsibilities
Serve as the first point of contact in providing help desk assistance to Bank staff.
Utilize ticketing system to track and provide support to users' tickets.
Respond to staff queries and provide resolution for issues related to PCs, phones, printers, etc. - resolution of these queries may be performed in person, over the phone, or via remote access.
Perform PC deployment - setting up new computers and/or systems, installing and configuring computer hardware, software, systems, networks, printers, scanners, etc.
Troubleshoot, install, repair, and resolve issues related to desktop/laptop computers, phones, printers, etc.
Conduct branch visits (audits) on a periodic basis.
Develop training materials and procedures, implement/conduct training for all users in regard to computers, systems, hardware, peripheral equipment, etc.
Create/maintain departmental solution articles.
Process employee onboarding and offboarding.
Assist other IT staff as needed.
Provide quality customer service promptly and courteously at all times.
Follow established audit, security, and compliance guidelines and Bank policies and procedures.
Ensure compliance with federal and state regulations as well as internal policies.
Duties may be expanded on as experience and professional goals are achieved.
Required Knowledge and Expertise
High School Diploma or equivalent.
Degree in Computer Information Systems, Information Technology, Cybersecurity, or equivalent work experience desired.
Ability to work on a computer for extended hours at a time and ability to stand or sit for long periods of time, ability to lift 50 lbs.
Must have excellent verbal and written communication, organizational, and time management skills.
Proven attention to detail.
Ability to work unsupervised.
Ability to travel to Aspen and Montrose locations as needed.
Ability to multitask, manage priorities, and anticipate potential problems before they arise.
Strict adherence to deadlines and strong problem-solving skills.
General understanding of the following applications is preferred: Windows Client/Server, Active Directory, Microsoft 365.
Strong relationship-building skills.
Team player with a strong, team-focused attitude.
Ability to flourish in a fast-paced, team-based work environment.
Key Competencies
Be Thorough: Ensure that work is completed thoroughly and correctly; prepare carefully for meetings and presentations and follow up with others to ensure that agreements and commitments have been fulfilled.
Achieve Results: Complete audits on a timely basis and based on an understanding of the priorities.
Establish and Maintain Personal Credibility: Consistently model behavior for management that is perceived as responsible, reliable, and ethical.
Communicate Effectively: Notice, interpret, and anticipate needs and concerns, ensure that critical information is shared with those who should be kept informed.
Act with Confidence: Understand the importance of rules and requirements and be poised and self-assured.
Leverage Technical Expertise: Use a general understanding of Bank policies and procedures to assist in identifying risk and recommending best practices.
Time Management: Ability to effectively utilize available time for the completion of necessary job tasks.
Critical Thinking: Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Work Under Pressure: Ability to complete assigned tasks under stressful situations.
**Pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules, the salary range above represents the low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Incentives based on Timberline Team goals may also be offered. In addition, Timberline Bank provides a variety of benefits to full time employees, including health insurance coverage, vision insurance, dental insurance, life and disability coverage, 401K plan, paid holidays and paid time off.
Equal Employer Opportunity Statement
Timberline Bank prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
All job requirements in the provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested. OUR COMPANY ADHERES TO A POLICY OF EMPLOYMENT-AT-WILL, WHICH ALLOWS EITHER PARTY TO TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE.
Interior Support Technician
Information technology/support technician job in Grand Junction, CO
West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.
When you join our team we don't think you should have to wait for your benefits to kick in. That's why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don't want you to live to work, we want you to work
and
live.
What you can expect as an Interior Support Technician at West Star:
As an Interior technician you will be working on some of the most sophisticated private aircraft in the world. Duties can include removal and installation of carpeting, insulation, sound proofing and fabric accessories; varying amounts of parts replacement/repair, basic electrical system installation, modifications, refurbishments and general mechanical applications on aircraft interiors. Job duties will vary by type and scope, as designated by the Interior Team Leader.
You will be ESSENTIAL to many FUNCTIONS including:
Performing general mechanical items on aircraft interiors and related systems.
Performing minor modifications with minimal direction.
Performing daily turnover sheets, work order processes and weight and balance data.
Maintenance and repair of shop facility, equipment and tooling
Basic computer skills to be able to navigate electronic training, manuals, and maintenance data bases
Cleanliness of shop and surroundings
Work independently when required
Effectively and clearly communicate (i.e., speak, write, read) in English
Any other job-related duties as assigned by supervisor or management.
What you'll need to bring with you:
Your Education:
A High school diploma or equivalent. A valid driver's license approved for airline travel and/or a valid passport is ideal, but not required
Your Initiative:
We're looking for team players who are self-motivated and able to perform in a fast paced environment where working under specific deadlines and time constraints will be common.
Your Sense of Responsibility:
Attend work every day as scheduled to include overtime and weekend assignments.
Notify supervisor in advance of shift starting if unable to work.
Must have reliable transportation to get to work each and every day.
Perform all work in accordance with Federal Aviation Administration guidelines.
Follow all company and safety rules during performance of duties.
Maintain customer oriented work habits.
Assist in major modification work as needed