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Information technology/support technician jobs in Rochester, MN - 41 jobs

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  • Individualized Home Support Specialist

    Brightpath LLC

    Information technology/support technician job in Cannon Falls, MN

    Individualized Home Support Specialist (IHSS) BrightPath LLC Pay Rate: $19 - $23 per hour (based on experience and qualifications) Weekly Hours: Part time - hours vary (morning, afternoon, evening) Looking for Flexible, Rewarding Part-Time Work That Fits Your Life? Whether you're a college student, a retiree, a parent, or someone with another job, BrightPath LLC offers a flexible role that fits around your schedule. Enjoy meaningful work with benefits and opportunities to grow your hours over time by adding more clients to your caseload. About the Role As an Individualized Home Support Specialist (IHSS), you'll provide personalized, one-on-one support to clients with diverse interests and needs. Your schedule is adaptable, typically in the afternoons or evenings, allowing you to balance this role with your other obligations. What You'll Do Your work will be shaped by each client's unique personality and interests, keeping your role engaging and rewarding. Activities may include: Outdoor Adventures: Walks, bike rides, park visits, or nature trails. Creative Activities: Cooking new recipes, arts and crafts, music, or photography. Community Engagement: Attending events, shopping trips, or volunteering. Daily Living Support: Assisting with routines, household tasks, and organization. Fitness & Wellness: Supporting exercise, swimming, or mindfulness practices. Technology Help: Assisting clients with apps, social media, or other tools. Your role is to provide guidance, encouragement, and safety while supporting your clients' individual goals and preferences. Work Hours Variable and Flexible: Hours depend on client needs and caseload size. Afternoons/Evenings: Ideal for balancing with school, family, or another job. Grow Your Hours: Potential to expand to full-time by taking on more clients. Why BrightPath? We offer a benefits package, even for part-time employees: Available to All Employees: Flexible Schedule Mileage Reimbursement Paid Orientation Paid Training Paid Time Off (PTO) (with an average of 12 hours/week on a quarterly basis) Earned Sick and Safe Time (ESST) (1 hour for every 30 hours worked) Parental Leave Paid Sick Time Professional Development Assistance Available to Those Averaging 30+ Hours/Week Quarterly: Dental Insurance Vision Insurance Health Insurance 401(k) and 401(k) Matching Retirement Plan Who We're Looking For Compassionate & Patient: You care about helping others thrive. Flexible & Adaptable: Open to different activities and schedules. Proactive Communicator: Clear and consistent communication. Independent & Reliable: Can work with minimal supervision. Qualifications High School Diploma or GED 18 Years or Older Valid Driver's License, Reliable Vehicle, and Auto Insurance Ability to Pass Background Checks Maintain primary personal auto liability insurance meeting required CSL limits and provide proof upon request Experience with Disabilities (a plus, but not required) Perfect For College Students: Flexible hours that fit around your class schedule. Retirees: Stay active and engaged with meaningful work. Parents: Balance part-time work with family commitments. Anyone Seeking Supplemental Income: Flexible scheduling to fit your life. Ready to Make a Difference? If you want flexible, meaningful work with great benefits, apply today to join the BrightPath team! BrightPath LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. BrightPath is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We provide a positive and supportive work environment that encourages professional growth and development. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Join us and be part of a team that makes a meaningful difference in the lives of individuals with disabilities. Powered by JazzHR
    $19-23 hourly 23h ago
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  • Computer Field Tech Position-Rochester MN

    BC Tech Pro 4.2company rating

    Information technology/support technician job in Rochester, MN

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Rochester, MN

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-42k yearly est. 20d ago
  • Dairy Technical Specialist

    Amvc Employee Services

    Information technology/support technician job in Zumbrota, MN

    This position will provide technical support for milk harvest, cooling, and storage equipment as well as dairy herd and facilities system management technology. This dynamic role uses both computer and mechanical skills to plan, install, and maintain dairy equipment and technology used on farm. Essential Duties and Responsibilities Provide solutions for milking and cooling equipment and herd management software system issues for our customers Troubleshoot problems remotely and on-site with customers and MLS service and installation technicians. Assist with system setup and configuration. Conduct maintenance when needed Manage multiple tasks Work on-call, as needed Document software, hardware, and warranty issues Support the sales process and provide technical consultation Assist with testing, quality control and documentation Maintain close cooperation and communication with the route, sales, and installation teams Assist with office IT issues, as needed Performs other duties as assigned Qualifications (Skills/Abilities Required) Dairy farm background or on-farm management experience Strong work ethic with mechanical aptitude and the ability to read and follow directions Familiarity with computer networking Excellent customer service skills through phone, email and in person interactions Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers Dairy herd management software experience a plus Overnight travel up to 30% of the time Education Education: Bachelor's or associate degree with dairy or technical emphasis Excellent written, verbal and Microsoft Office skills
    $62k-102k yearly est. Auto-Apply 60d+ ago
  • Service Specialist - Executive Health Desk

    Mayo Clinic 4.8company rating

    Information technology/support technician job in Rochester, MN

    The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry. Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc. Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred.
    $37k-46k yearly est. Auto-Apply 6d ago
  • IT Service Support Technician

    Valley Craft 3.5company rating

    Information technology/support technician job in Lake City, MN

    Responsive recruiter Benefits: 401(k) matching Bonus based on performance Dental insurance Donation matching Free food & snacks Health insurance Paid time off Signing bonus Vision insurance Valley Craft Industries a company of Ballymore has been in business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. Use your skills as an innovative technology solutions IT Service Support Technician. If you're up to the challenge, then take a chance at this rewarding opportunity! SIGNING BONUS: $1,000 Pay: Competitive compensation based on skills and experience Schedule: 8:00 am - 4:30 pm BENEFITS: PTO Nine (9) Paid Holidays Medical, Dental, Vision 401K plan Profit sharing Referral program Friendly, Collaborative Team Environment Personal and Professional Growth Potential Great work-life balance - NO WEEKENDS Position Overview: Under the supervision of the Director of Finance, the IT Service Support Technician delivers prompt and effective technical assistance and training to end users across multiple technology platforms. This role supports computers, software applications, printing systems, Office 365 products, IP phones, mobile devices, and video conferencing equipment. The Technician identifies, researches, and resolves diverse technical issues, responding to service requests made via phone, in-person, or through IT ticketing systems. Responsibilities: Set up, maintain, and troubleshoot PCs, laptops, printers, mobile devices, and related IT infrastructure. Install, maintain, monitor, and troubleshoot LAN and WAN components to ensure reliable network operations. Assist with the maintenance and support of Windows servers. Provide maintenance and support for the IP phone system and video conferencing equipment. Deliver end-user instruction on computer hardware, network usage, standard operating procedures, software applications, telecommunications, and video conferencing tools. Respond efficiently to help desk requests via phone, in-person, and IT ticketing system, facilitating timely resolution of user issues. Create, manage, and maintain user accounts for network, email, and phone systems, ensuring appropriate access and security. Set up, configure, and troubleshoot mobile devices (e.g., iPhones, iPads) for end users. Act as the lead in triaging support tickets to prioritize and resolve issues effectively. Coordinate hardware and software repairs with external vendors as necessary. Execute special projects as assigned by management. Qualifications: Equipment Used: Uses PC's, desktop tools, network software, Microsoft Office, and general office equipment. Minimum Vocational, Technical or Associate's Degree; A+ / Microsoft Certification is desired. Valley Craft Ind. Is an Equal Opportunity Employer. Valley Craft Ind. does not discriminate on the basis of race, religion, color, sex, gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status . Compensation: $55,000.00 - $65,000.00 per year Valley Craft is a family-owned company doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. Professional Grade Quality…. Built to Last…. Made in the U.S.A.
    $55k-65k yearly Auto-Apply 38d ago
  • Technical Support

    Computech Corporation 4.3company rating

    Information technology/support technician job in Rochester, MN

    Site Survey's (LAN/WAN) Data Cabling Loading of a supplied configuration Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging Capable of Tone & Tag and punchdown and demarc extensions Installation of LAN/WAN Network Equipment (routers, switches, etc.) Data Cable test results (if required) Deliverables such as digital pictures (if requested) Smarthands Testing and Turn Up of Equipment installed Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only Excellent communication skills
    $31k-40k yearly est. 1d ago
  • Youth Support Professional - 1st shift, PT

    Nexus Treatment

    Information technology/support technician job in Rochester, MN

    Nexus Family Healing is actively hiring mental health Youth Support Professionals for the Southeast Regional Crisis Center (SERCC) in Rochester, MN! In this role, you will support and reinforce the therapeutic treatment plan of clients by providing guidance, assistance, and direction to clients in their daily living activities and scheduled therapeutic activities. This is an exciting opportunity for an individual who is passionate about mission-driven work while aligning communities and regional partners to provide the right kind of care for individuals experiencing mental health crises across southeast Minnesota. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity. Schedule & Pay: * 1st shift, 7am-3:30pm, rotating weekends * $19.00 per hour * Part time, 10 hours a week * Onsite in Rochester, MN Nexus' Comprehensive Benefits Include: * Generous Paid Time Off (PTO) * 401k match * Training opportunities * Advancement pathways and internal promotion * And much more! Responsibilities: * Provide mentorship and supervision of client daily activities and behavior according to established guidelines and procedures. * Participate with coworkers as a team on implementation of treatment plans and therapeutic services. * Demonstrate an acceptance and respectfulness toward diversity concerning commonalities and differences such as gender, race, age, culture, ethnicity, class, religion, disability and gender identity. * Ensure client safety and collaborate with coworkers to maintain an environment that is positive, respectful, clean and therapeutic. * Plan and participate in client activities. * Remain cognizant of individual client phases, privileges, restrictions and adapt interactions accordingly. * Ensure compliance with all safety policies and procedures involving living areas, buildings, campus grounds and while attending off-campus activities. * Work effectively with clients' families/support networks to reinforce positive family partnerships; Follows established protocols in the use of family engagement and involvement techniques. * Maintain appropriate boundaries in all interaction and contact with clients. * Recognize and value cultural differences in all aspects of work and service delivery. Requirements Required Qualifications: * High School diploma or GED required. * Minimum 21 years of age. * Valid Driver's License Must meet state regulating agency and Corporate driving requirements. * Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges. * Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values. * Must successfully pass a DHS criminal background check. At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith. Our ICARE Values: * Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches * Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern * Agility: Exhibiting flexibility and adapting quickly * Responsiveness: Being quick, positive, and accurate * Excellence: Demonstrating quality results that surpass ordinary standards APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives - including your own! Keywords: "Trauma-Informed Care", "Residential Treatment", "Direct Care Professional", "Direct support", "Youth Support Professional", "Mental Health", "Children's Mental Health", "Social Work", "Social Services" "Psychology", "Overnight Shift" "Youth Care" "Counseling" "Community" "QMHA", "QMHP", "social justice", "LGBTQ safe", "mission-driven", "caring career", "behavioral health" #LI-Onsite Salary Description $19 per hour
    $19 hourly 12d ago
  • IT Lab Tech - Power Card Apprentice

    IBM 4.7company rating

    Information technology/support technician job in Rochester, MN

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk **Your role and responsibilities** As an Electronics Engineering Technician Apprentice at IBM, you will work in any one of the following: * Power Card Lab Tech You will have the opportunity to apply your knowledge and experience using the latest tools and technologies to support IBM processors, storage or other semiconductor hardware. Throughout your apprenticeship, you will work closely with experienced engineers, technicians and other mentors in a laboratory or test floor environment to create and execute test or physical characterization plans that assess the electrical performance and characteristics against design and functional requirements. Where applicable, you will be taught principles of system analysis, defect identification and repair and/or the basics of a variety of lab safety procedures relevant to the physical preparation of samples for chemical, optical, or electrical characterization. To that end, you will be trained in the use of state-of-the-art tools to test, manipulate and inspect product chips, and work with our engineers to interpret and consolidate the obtained data. What is an Apprenticeship? IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL. During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM. Who you are An apprenticeship is about learning. We're seeking candidates who have the following requirements, but we know you're just getting your career started, and we're committed to helping you learn and grow. If you've had some experience with data analysis or simply working in a team oriented environment in the past, you're exactly the type of candidate we're looking for. To be successful, you need: * Drive and eagerness to learn * Ability to work independently, and in an efficient and organized manner * Ability to work collaboratively as part of a team * Strong troubleshooting * Some basic knowledge or experience in electrical engineering sciences i.e. Electrical Safety, Electron Theory, AC/DC Basics, Wires and Cables, Computer Electronics, Electrical Testing Equipment What's the experience? As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams. This position is not eligible for visa sponsorship. Relocation assistance is not available. **Required technical and professional expertise** * Willingness to complete the requirements of the apprenticeship program * High School Diploma or GED * Some knowledge or experience with any of the following: * Soldering and de-soldering * Electrical Safety * Electron Theory * AC Basics * Computer Electronics * Electrical Testing Equipment (i.e multimeters, oscilloscopes, etc) **Preferred technical and professional experience** * None IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $89k-116k yearly est. 54d ago
  • Youth Support Professional - 1st shift, PT

    Nexus Family Healing 4.4company rating

    Information technology/support technician job in Rochester, MN

    Part-time Description Nexus Family Healing is actively hiring mental health Youth Support Professionals for the Southeast Regional Crisis Center (SERCC) in Rochester, MN! In this role, you will support and reinforce the therapeutic treatment plan of clients by providing guidance, assistance, and direction to clients in their daily living activities and scheduled therapeutic activities. This is an exciting opportunity for an individual who is passionate about mission-driven work while aligning communities and regional partners to provide the right kind of care for individuals experiencing mental health crises across southeast Minnesota. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity. Schedule & Pay: 1st shift, 7am-3:30pm, rotating weekends $19.00 per hour Part time, 10 hours a week Onsite in Rochester, MN Nexus' Comprehensive Benefits Include: Generous Paid Time Off (PTO) 401k match Training opportunities Advancement pathways and internal promotion And much more! Responsibilities: Provide mentorship and supervision of client daily activities and behavior according to established guidelines and procedures. Participate with coworkers as a team on implementation of treatment plans and therapeutic services. Demonstrate an acceptance and respectfulness toward diversity concerning commonalities and differences such as gender, race, age, culture, ethnicity, class, religion, disability and gender identity. Ensure client safety and collaborate with coworkers to maintain an environment that is positive, respectful, clean and therapeutic. Plan and participate in client activities. Remain cognizant of individual client phases, privileges, restrictions and adapt interactions accordingly. Ensure compliance with all safety policies and procedures involving living areas, buildings, campus grounds and while attending off-campus activities. Work effectively with clients' families/support networks to reinforce positive family partnerships; Follows established protocols in the use of family engagement and involvement techniques. Maintain appropriate boundaries in all interaction and contact with clients. Recognize and value cultural differences in all aspects of work and service delivery. Requirements Required Qualifications: High School diploma or GED required. Minimum 21 years of age. Valid Driver's License Must meet state regulating agency and Corporate driving requirements. Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges. Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values. Must successfully pass a DHS criminal background check. At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith. Our ICARE Values: Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern Agility: Exhibiting flexibility and adapting quickly Responsiveness: Being quick, positive, and accurate Excellence: Demonstrating quality results that surpass ordinary standards APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives - including your own! Keywords: “Trauma-Informed Care”, “Residential Treatment”, “Direct Care Professional”, “Direct support”, “Youth Support Professional”, “Mental Health”, “Children's Mental Health”, “Social Work”, “Social Services" “Psychology”, "Overnight Shift" "Youth Care" "Counseling" "Community" "QMHA", "QMHP", "social justice", "LGBTQ safe", "mission-driven", “caring career", "behavioral health” #LI-Onsite Salary Description $19 per hour
    $19 hourly 14d ago
  • Service Specialist - Executive Health Desk

    Mayo Healthcare 4.0company rating

    Information technology/support technician job in Rochester, MN

    The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry. Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc. Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred.
    $32k-39k yearly est. Auto-Apply 6d ago
  • Information Technology Assistant / Internship - Winona

    Minnesota City Jobs

    Information technology/support technician job in Winona, MN

    Under direct supervision, this position will assist the IT manager in a variety of areas including help desk support, basic network support, and public meeting technology support. This position can continue through graduation, and one semester may be applied as an internship. Hours of Work: This position will be budgeted for approximately 1,040 hours per year. The work schedule can accommodate class schedules and school breaks by varying work hours between 10 and 30 hours per week. Work hours will be between 8:00 AM to 4:00 PM Monday through Friday; and approximately 5:30 to 8:00 PM on the 1st and 3rd Mondays of each month for Council meetings. When a holiday falls on a meeting date, the meeting will occur on Tuesday. Tuesday meeting dates in 2026 are January 20, February 17, and September 8. Additional job information and online application can be found on the City of Winona website. *******************************************************************************************************************************
    $30k-41k yearly est. 4d ago
  • IT Supervisor - Document Management

    Olmstead County 3.5company rating

    Information technology/support technician job in Rochester, MN

    Recognized as one of the best places to work in Southeast Minnesota for three consecutive years, at Olmsted County every role helps to foster a vibrant community where everyone thrives. Our employees are at the heart of everything we do, driving public service excellence and community well-being. We don't just offer a job, we offer a career filled with purpose, growth, and fulfillment. Our benefits package ensures your wellbeing, while career advancement opportunities and professional development empower you to reach your full potential. Join us, and you'll be part of a purpose-driven team where your work truly makes a difference. Together, we build a sustainable, healthy, and welcoming community.
    $58k-80k yearly est. 10d ago
  • Positive Support Analyst

    Sevita 4.3company rating

    Information technology/support technician job in Red Wing, MN

    Clinical Specialist $57,500 annually Looking for rewarding work in an organization dedicated to making a positive impact in the lives of others? Bring your clinical and interpersonal skills to a team-based workplace that puts people first. As the Clinical Specialist, you will provide services in residential, vocational, or in-home settings, providing invaluable support to the individuals you serve. Ensure that support plans and services adhere to Individual Plans, quality standards, and regulatory requirements. Complete structured assessment interviews with parents/care providers. Conduct observation of the individual in appropriate settings such as home, school, or community. Review social history information, complete functional assessments, and target appropriate behavior baseline information for each referred individual. Write and submit a summary of assessment and recommended behavior support plan components to interdisciplinary team (IDT) or operations leader, as applicable. Advocate for the human and civil rights of individuals receiving services from the agency by attending and presenting behavior support plan information to review committees. Document progress and activity; review records and logs to stay abreast of changes in service plans; maintain confidentiality; complete billing documentation as applicable; organize and record all documentation in an accurate and timely manner. Maintain healthy and professional relationships with individuals, friends, families, guardians, and case managers; implement the company's Customer Service Standards. Report any instance of alleged abuse or neglect according to internal and external standards; report medical, behavioral, and other incidents following company policy and external requirements. Maintain confidentiality and respect the rights of individuals according to applicable bill of rights; practice universal precautions; assist individuals in exercising their rights. Support and train staff in implementing Individual Support Plans (i.e.: behavior intervention plans) and conduct classes and orientations as assigned. Attend staff meetings and interdisciplinary team meetings as needed. Assist with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living as needed. May accompany individuals to medical appointments; relay instructions and information to and from medical providers as required. If assigned, accurately administer and document delivery of medications and treatments; promptly report administration errors; maintain appropriate security of controlled medications and other medications and supplies. If assigned, monitor individual's health, documenting concerns and communicating with nurse or supervisor as appropriate; follow individual health care directives. May transport individuals into the community; drive safely and according to local laws; assure proper use of safety equipment including seat belts, lifts, and wheelchair ties; report accidents and safety concerns to appropriate authorities, supervisor, or maintenance personnel immediately. Check water temperature as required when assisting with bathing; participate in safety drills and protect persons being served in the event of emergency. Comply with all established safety policies, procedures, and rules; report unsafe hazards to supervisor and participate in safety-related training or activities. Qualifications: Bachelor's Degree in a human services field. Two years of related experience. Training in behavior modification techniques and/or experience providing behavior management treatment as required by state or program funder. Knowledge of specialized populations such as individuals with a developmental disability, brain injury, or mental health; expertise in special disciplines such as behavioral support, early intervention, or crisis intervention. Reliable, responsible, and caring nature with ability to work well with others. Commitment to the company's mission and values. Current driver's license, car registration and auto insurance if providing transportation for individuals receiving services. All state-required training and certification completed in mandated timeframes. Why Join Us? Full compensation/benefits package for full-time employees. 401(k) with company match. Paid time off and holiday pay. Rewarding, hands-on work with plenty of variety - no two days are ever the same! Make a lasting impact in the lives of individuals! Enjoy job security with nationwide career development and advancement opportunities. We have meaningful work for you - come join our team - Apply Today!
    $57.5k yearly 2d ago
  • Escrow Support Specialist - Rochester, MN

    Anywhere Integrated Services

    Information technology/support technician job in Rochester, MN

    Job Responsibilities: Task Management: Maintain an accurate daily task list (workflow dashboard) without overdue items. Provide centralized operational support to the escrow branch, including: Reviewing commitment/prelim and seller/buyer information forms. Ordering tax certificates, HOA certificates/statements, surveys, payoff statements, and lien releases. Balancing files and preparing closing documents. Handling any other assigned workflow dashboard tasks. Document Evaluation: Evaluate and review real estate contracts and all supporting documents meticulously. Manage files to ensure accuracy and completeness of documentation. Compile and process escrow instruction packages. Branch Collaboration: Collaborate with branch operations to prepare for closings. Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues. Risk Assessment: Exercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions. Education / Experience Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the “life of a file.” Competencies To perform the job successfully, an individual should demonstrate the following competencies: Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. People first approach- providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process. Technical- ability to learn and navigate multiple software systems with a high level of competency. Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality. Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things. Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues. Quality Assurance -the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient. Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support. Anywhere is proud to offer a comprehensive benefits package to our employees including: Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D 401(k) savings plan with company match Paid Time Off to Include Holidays, Vacation Time, and Sick Time Paid Family & Paternity Leave Life Insurance Business Travel Accident Insurance All employees receive access to LinkedIn Learning Tuition reimbursement for approved programs Employee Referral Program Adoption Assistance Program Employee Assistance Program Health and Wellness Program and Incentives Employee Discounts Employee Resource Groups
    $30k-44k yearly est. Auto-Apply 60d+ ago
  • Manufacturing Support Specialist

    Trystar Inc. 4.4company rating

    Information technology/support technician job in Faribault, MN

    Trystar is a leader in power distribution equipment and related services at the heart of supporting our electrical infrastructure. Our team members focus on producing the highest quality products in the industry and providing industry-leading service. Whether based in our state-of-the-art headquarters in Faribault, MN, our corporate office in Burnsville, MN, or a member of our team out in the field, safety and integrity are our guiding principles, and we work together to achieve excellence for our customers every day. Trystar's team members are our most important asset, we are in search of a Manufacturing Support Specialist for the Engineering Department. This position plays a critical role in achieving our strategic objectives and is an important part of Trystar's plan to become the world's foremost custom solution provider. As a Manufacturing Support Specialist, you will play a vital role in driving the efficiency, quality, and productivity of our manufacturing processes. You will be responsible for documenting and maintaining the proper documentation to support new and current production processes and systems. You will collaborate with cross-functional teams to assist in process improvements to ensure safe, efficient, and high-quality manufacturing. We are looking for people who believe in our guiding principles and values of: Safety - We believe everyone should leave Trystar facilities in the same or better condition than when they arrived. Integrity - We're honest, transparent, and committed to doing what's right. Customer focus - We have relentless focus on our customers and their success. Right with speed - We use good judgement, make thoughtful decisions quickly, and execute them with purpose and intensity. Play for each other - We're a team. We show up for each other, and we know that through teamwork we achieve greatness. Champion change - We know adaptation and improvement are requirements to survive and to thrive. Enjoy the journey - We create an environment where our team feels appreciated and has fun along the way. In this role you will get to: Create and update operating documentation with final approval from Manufacturing Engineers. Documentation includes, but is not limited to work instructions, standard work, process flow, bill of materials, cycle time evaluations, and all manufacturing engineering file storage. Perform cycle time evaluations and aid manufacturing engineering with line balancing. Initiate and facilitate visual aids through instructions and physical examples for improvements in manufacturing operations with final approval from Manufacturing Engineers. Participate in Continuous Improvement projects. Support the production team by creating and maintaining standard documentation across the Value Streams Work with operators and leads through instructions and physical examples for training of new and existing processes with final approval from Manufacturing Engineer. Ensure appropriate quality standards are being met. Maintain Trystar manufacturing systems and processing documentation standard. Job Requirements: BASIC QUALIFICATIONS Demonstrated leadership ability Strong communication and organizational skills Excellent attention to detail Proficiency in Microsoft Office applications 1+ years of manufacturing environmental experience required Able to speak and write in English (bilingual in Spanish is preferred) ADDITIONAL QUALIFICATIONS Associates degrees preferred in technical/manufacturing field or equivalent manufacturing experience. Have basic computer skills and accurate data entry experience for receiving and issuing products. Frequent lifting, standing, bending & reaching required. Able to pass a pre-employment physical and drug test. Good communication skills and the ability to work well within a team environment. Benefits: 401 (k) with company match Medical Insurance Dental Insurance Vision Insurance Disability Insurance PTO Sick Time Employee Appreciation Time Paid Holidays Trystar is an Equal Opportunity Employer and is committed to creating a diverse and inclusive environment. We consider all applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status, or any other characteristic protected by law. We are committed to providing equal opportunities for all individuals and to fostering a workplace that values diversity, equity, and inclusion.
    $30k-39k yearly est. 28d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Rochester, MN

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-42k yearly est. 1d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Rochester, MN

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $54k-74k yearly est. 20d ago
  • Technical Support

    Computech Corporation 4.3company rating

    Information technology/support technician job in Rochester, MN

    Site Survey's (LAN/WAN) Data Cabling Loading of a supplied configuration Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging Capable of Tone & Tag and punchdown and demarc extensions Installation of LAN/WAN Network Equipment (routers, switches, etc.) Data Cable test results (if required) Deliverables such as digital pictures (if requested) Smarthands Testing and Turn Up of Equipment installed Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only Excellent communication skills
    $31k-40k yearly est. 60d+ ago
  • IT Service Support Technician

    Valley Craft 3.5company rating

    Information technology/support technician job in Lake City, MN

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Dental insurance Donation matching Free food & snacks Health insurance Paid time off Signing bonus Vision insurance Valley Craft Industries a company of Ballymore has been in business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. Use your skills as an innovative technology solutions IT Service Support Technician. If youre up to the challenge, then take a chance at this rewarding opportunity! SIGNING BONUS: $1,000 Pay: Competitive compensation based on skills and experience Schedule: 8:00 am - 4:30 pm BENEFITS: PTO Nine (9) Paid Holidays Medical, Dental, Vision 401K plan Profit sharing Referral program Friendly, Collaborative Team Environment Personal and Professional Growth Potential Great work-life balance - NO WEEKENDS Position Overview: Under the supervision of the Director of Finance, the IT Service Support Technician delivers prompt and effective technical assistance and training to end users across multiple technology platforms. This role supports computers, software applications, printing systems, Office 365 products, IP phones, mobile devices, and video conferencing equipment. The Technician identifies, researches, and resolves diverse technical issues, responding to service requests made via phone, in-person, or through IT ticketing systems. Responsibilities: Set up, maintain, and troubleshoot PCs, laptops, printers, mobile devices, and related IT infrastructure. Install, maintain, monitor, and troubleshoot LAN and WAN components to ensure reliable network operations. Assist with the maintenance and support of Windows servers. Provide maintenance and support for the IP phone system and video conferencing equipment. Deliver end-user instruction on computer hardware, network usage, standard operating procedures, software applications, telecommunications, and video conferencing tools. Respond efficiently to help desk requests via phone, in-person, and IT ticketing system, facilitating timely resolution of user issues. Create, manage, and maintain user accounts for network, email, and phone systems, ensuring appropriate access and security. Set up, configure, and troubleshoot mobile devices (e.g., iPhones, iPads) for end users. Act as the lead in triaging support tickets to prioritize and resolve issues effectively. Coordinate hardware and software repairs with external vendors as necessary. Execute special projects as assigned by management. Qualifications: Equipment Used: Uses PC's, desktop tools, network software, Microsoft Office, and general office equipment. Minimum Vocational, Technical or Associate's Degree; A+ / Microsoft Certification is desired. Valley Craft Ind. Is an Equal Opportunity Employer. Valley Craft Ind. does not discriminate on the basis of race, religion, color, sex, gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status .
    $31k-48k yearly est. 9d ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Rochester, MN?

The average information technology/support technician in Rochester, MN earns between $27,000 and $68,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Rochester, MN

$43,000
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