Post job

Information technology technician jobs in Jackson, MS

- 129 jobs
All
Information Technology Technician
Information Systems Technician
Technical Support Specialist
Information Technology/Support Technician
Computer Technician
Desktop Support Consultant
Information Technology Specialist
Help Desk Specialist
Help Desk Analyst
Network Technician
Information Technology Internship
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology technician job in Richland, MS

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-39k yearly est. 1d ago
  • Signal/ITS Technician

    Arcadis Global 4.8company rating

    Information technology technician job in Jackson, MS

    Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description: Arcadis is seeking a Signal / ITS Technician to join the team in Jackson, MS who has experience in maintaining and operating traffic signals and their associated Intelligent Transportation Systems (ITS) devices. In this role you will assist our growing ITS and traffic engineering group on projects in Mississippi and in other states throughout the Southeast. This role requires a willingness to travel and work in outdoor environments along transportation routes. We partner with our clients across the globe to design thriving and connected cities and communities that enable opportunity for all and keep the world moving. Climate change, urbanization and digitization trends are requiring today's mobility projects and systems to address an evolving set of demands from the world's growing population. We design connected, sustainable solutions that integrate existing infrastructure with new technologies, and optimize the mobility of people and goods. Role accountabilities: As a Signal / ITS Technician you will be responsible for the maintenance of Signals and associated detection devices, as well as Intelligent Transportation Systems (ITS), including, but not limited to: fiber optic, wireless and cellular communication networks and associated Layer 2/3 switches, and routers, CCTV systems, Vehicle Detection Systems and Dynamic Message Signs. You may be involved in the installation, configuration or construction engineering and inspection of said systems in Southeastern states. The ideal candidate will be a strong team player, working collaboratively with colleagues to ensure a safe and efficient work environment. They will prioritize health and safety in all aspects of their role, adhering to best practices and regulations while maintaining awareness of potential hazards in outdoor traffic areas. This role requires a willingness to travel in the Southeast United States and work in outdoor environments along transportation corridors. Candidates should be comfortable working near traffic and at heights greater than 10 feet. Additionally, they should have an understanding of, or a willingness to learn, CCTV systems, communications network infrastructure, and electrical systems to support various project needs. Experience with Intelligent Transportation System Devices including, Closed Circuit Television (CCTV), Dynamic Messaging Signs (DMS), Vehicle Detection Devices and others will be preferred but can be taught for more junior candidates. Role accountabilities: * Troubleshoot traffic signal components and devices * Quickly respond to notifications from the client * Become familiar with client ITS network and communications architecture * Demonstrate experience with client traffic signal systems * Maintenance and Repair of Traffic Signal and ITS devices (Reactive, Proactive and Preventative Maintenance) * Traffic signal ground and aerial preventative maintenance Candidates must have customer service experience, G=good written and verbal communications skills, and willingness to travel to assignments throughout the Southeast United States Qualifications & Experience Preferred Qualifications: * 8 or more years of experience in specialist/technical area of work * Experience working with aerial equipment including bucket trucks and/or manlifts * NFPA 70 Electrical or the willingness to obtain after hire * IMSA Traffic Signal Technician or the willingness to obtain after hire * Fiber Optic and/or Wireless Communications * Maintenance Engineering and Inspection of ITS and Signal Systems, Construction Engineering and Inspection of ITS and Signal Systems Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $57,786 - 92,457. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location. #LI-HYBRID #Mobility-NA #Mobility-ANA-Jobs #Traffic-ANA #LI-HA1
    $57.8k-92.5k yearly 49d ago
  • On-Call IT Field Technician - Jackson, MS - Hiring NOW

    Geeks On Site 3.1company rating

    Information technology technician job in Jackson, MS

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d ago
  • IT Field Technician

    Mississippi Sports Medicine

    Information technology technician job in Jackson, MS

    The IT Field Technician provides entry-level technical support to employees across all Mississippi Sports Medicine locations. This position assists the IT team with basic troubleshooting, equipment setup, and day-to-day technology needs. The ideal candidate is dependable, eager to learn, and enjoys helping others with technology. Key Responsibilities: Provide first-line support for basic computer, printer, and phone issues. Assist with setting up, delivering, and installing IT equipment across clinic locations. Respond to helpdesk tickets and document resolutions. Support end users by assisting with password resets, software installs, and login issues. Maintain and organize IT inventory, cables, and spare equipment. Help perform routine maintenance such as system updates, reimaging computers, and cleaning devices. Travel between sites to provide hands-on support when needed. Escalate more complex problems to senior IT staff and assist with follow-up. Maintain a professional and helpful attitude with all team members. Qualifications: High school diploma or equivalent required. Basic understanding of computers, networks, and Microsoft applications. Strong communication and problem-solving skills. Ability to follow instructions, learn new systems quickly, and work well as part of a team. Must be reliable, organized, and customer-service oriented. Valid driver's license and reliable transportation required for travel between clinics. Work Environment: This position involves both office and clinical site settings. Some physical activity is required, including lifting and transporting computer equipment (up to 50 lbs). Occasional travel between Jackson, Flowood, and other Mississippi Sports Medicine locations is required.
    $29k-47k yearly est. 56d ago
  • IT Service Technician

    Smartech

    Information technology technician job in Jackson, MS

    SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years IT hardware experience. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Role Purpose The majority of the work activities of the Field Service Representative 1 role are performed in a highly-directed environment. Assignments range from repair activities, which include replaceable unit swapping, image loading, and unit testing using a detailed script. Will also perform other non-troubleshooting duties. Direction is provided by script, help desk or service desk in a Next Business Day (NBD) service delivery environment. Key Responsibilities / Outcome Position operates in a highly directed workforce environment to handle NBD, DTS calls, installing and servicing PCs, and PC peripherals and/or electronic equipment Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script May perform routine installs, moves, adds and changes as part of a directed team. Performs scripted image loading, unit diagnostics and replaceable unit swapping Runs basic diagnostics and performs basic module replacement on PCs, servers and peripherals Performs preventative maintenance activities on certain products as directed Maintains a high degree of professionalism in actions, demeanor and dress.Insures customer satisfaction throughout Key Qualifications General knowledge of desktop hardware (specifically motherboards).and software including basic knowledge of Microsoft applications Basic mechanical skills and understanding of electrostatic discharge (ESD) procedures Ability to resolve basic / non-complex problems as directed Be local and/or live within 25 miles of the city/service area. Unrestricted work authorization. Valid driver's license. Reliable transportation. Smartphone. Working Place: Jackson, Mississippi, United States Department : Unisys
    $29k-47k yearly est. 60d+ ago
  • Tier II Help Desk Technician - Journeyman

    ASM Research, An Accenture Federal Services Company

    Information technology technician job in Jackson, MS

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Analyzes system performance indicators and recommends improvement actions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).. **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + Understanding of ITIL Foundation + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $31k-51k yearly est. 1d ago
  • Help Desk Agent

    Cayuse Holdings

    Information technology technician job in Jackson, MS

    **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $15-17 hourly 9d ago
  • IT Support Tech

    Brown Group Companies

    Information technology technician job in Ridgeland, MS

    Job Details BBG Corporate - Ridgeland, MS Full Time Information TechnologyDescription Job Summary: The IT Support Tech will assist the IT department in all aspects of networking, micro market installation and maintenance, firewall management, running network cable and electronic device support. Essential Functions and Responsibilities: Lives and models BROWN VALUES in everything we do. Install Micro Markets: Physically secure equipment in cabinets Determine the best location for cameras and physically install security cameras to observe products and purchases. Determine best network / internet connection available (customer provided/wireless.) Technical Support for Brown Group Companies Assist with smartphones and technical issues Tech support for desktops, laptops, and iPads OS updates for smartphones. Troubleshoot applications, software, and devices Training on use of electronic devices Report to Director of IT Report all outstanding issues that are not resolved that day Participate in all IT department projects as needed Report all expenses for reimbursement Physical Demands: Able to lift 10 lbs. frequently and 40 lbs. intermittently Able to bend, stoop and climb on an intermittent basis. Must be able to stand and walk for prolonged periods of time. Work Environment: Position will work in various settings including office, industrial spaces, and outside. Exposed to cold, hot, and rainy conditions Significant time spent traveling to locations. Qualifications Qualifications: Valid driver's license and approved driving record. 2-year associates degree required Strong communication skills and ability to interact with customers and co-workers. Knowledge of client/server infrastructure concepts, theories, and applications Experience with Microsoft Office 365 required Windows 7 and 10 experience IOS and android knowledgeable Must use personal vehicle to travel to locations and will receive mileage reimbursement. Understanding of network security and necessity Knowledge of network cabling a plus
    $29k-46k yearly est. 60d+ ago
  • IT Support

    Trustpilot 3.9company rating

    Information technology technician job in Flowood, MS

    We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! Information Technology Support I IT Support I is responsible for providing technical assistance and support to end-users, troubleshooting hardware and software issues, and maintaining the organization's IT infrastructure. This role involves responding to IT help desk inquiries, resolving problems, and ensuring smooth operations of computer systems, networks, and related technologies. ESSENTIAL JOB FUNCTIONS: Respond to and resolve IT support tickets, incidents, and service requests in a timely and professional manner. Install, configure, and maintain computer hardware, software, and peripherals. Troubleshoot and diagnose hardware and software issues on desktops, laptops, printers, and other devices. Collaborate with other IT team members to identify and resolve complex technical problems. Assist in the administration and maintenance of servers, networks, and related systems. Set up and manage user accounts, permissions, and access controls. Ensure data security and confidentiality by implementing appropriate measures. Provide training and support to end-users on various applications and technologies. Stay updated with the latest IT trends and technologies to improve support services. Assist in IT projects, upgrades, and system deployments as needed. Document and maintain IT processes, procedures, and troubleshooting guides. Adhere to IT policies, standards, and best practices. REQUIRED SKILLS: Excellent problem-solving and analytical skills. Effective communication and customer service abilities. Ability to work independently and as part of a team. Strong attention to detail and ability to prioritize tasks. REQUIRED QUALIFICATIONS: Associate's degree in information technology, a related field, or equivalent work experience. Proven experience in providing IT support and troubleshooting technical issues. Strong knowledge of Windows and/or mac OS operating systems. Familiarity with computer hardware, networking, and software applications. PREFERRED QUALIFICATIONS: Industry certifications such as CompTIA A+, Microsoft Certified Professional (MCP) a plus but not required. Knowledge of Active Directory and network protocols. Familiarity with cloud-based services like Office 365 or Google Workspace. Basic understanding of IT security principles and practices. PHYSICAL DEMANDS: Ability to lift and carry computer equipment, up to 65 pounds. Extended periods of sitting and working on a computer. Manual dexterity for handling small components and devices. Ability to move between workstations and IT equipment locations. WORKING CONDITIONS: Office environment with regular exposure to computers and technical equipment. Interaction with end-users, including occasional high-pressure situations. TRAVEL REQUIREMENTS: < 5% WORK SCHEDULE: Monday- Friday; 8:30 am- 5:30 pm Monday- Friday; 10:00 am - 7:00 pm rotating shift Saturday; 8:00 am - 12:00 pm rotating shift The above description outlines the most significant job functions performed but may include other similar functions or assignments not specifically mentioned.
    $30k-49k yearly est. Auto-Apply 42d ago
  • IT Communications Support Technician

    Hinds County, Ms

    Information technology technician job in Jackson, MS

    The County of Hinds is seeking a dedicated and service-oriented IT Communications Support Technician to join our Information Technology Department. This role plays a vital part in supporting county operations by ensuring the reliability and efficiency of technology systems used across departments such as public safety, public works, finance, and administration. To perform repairs, installations, maintenance, diagnoses, and services to a variety of telecommunication and workstation equipment and systems and to perform related work as assigned. Under immediate supervision and works closely with the I.T. Director or designated team members to assist in the implementation of network strategies. Provides computer users with hardware, software, network, and communications technical support. Provides support for desktop applications, LAN connections, computer hardware, and hybrid telephone systems. ESSENTIAL FUNCTIONS AND RESPONSIBI The following examples are intended only as illustrations of various types of work performed in positions allocated to this occupational class. No attempt is made to be exhaustive; related similar, or other logical duties are performed as assigned. Provide technical support to county employees across multiple departments, both remotely and on-site. Troubleshoot, resolve and repair hardware, software, and network issues in a timely manner. Set up and maintain desktops, laptops, mobile devices, printers, and other peripherals. Handles various aspects of the county's phone systems and help transition the current based Legacy analog Centrex system to IP-PBX through VoIP. Performs maintenance of PC based network computer systems, in-house telephone systems, copiers, fax machines, TV cable, and video recording equipment (both mobile and premise-based). The ideal candidate would have experience in installing, programming, and repairing digital, voice over IP, and hybrid telephone systems as well as extensive knowledge in computer hardware and repair. Provides technical on-site and on-call user applications support regarding network and desktop operating systems, voice and data communications equipment, applications software, database applications, web-based applications and internet protocols. Provides on-site and on-call technical support for network and PC hardware and cabling. Responsible for running, pulling, terminating and splicing Cat 5e, Cat 6, coaxial and fiber optic cabling. Provides on-site supports for peripherals, such as printers, scanners, switches, routers and modems; interfaces with vendor when further assistance is necessary. Assists system maintenance in the optimization of multi-server LAN/WAN and desktop computer infrastructure; assists with upgrades, and enhancements as needed. Performs special projects as directed by Director. Performs other duties as assigned. REQUIRED KNOWLEDGE & SKILLS Knowledge of the operational and system administration aspects of business desktop and networking environment including all Microsoft Windows platforms. Strong knowledge of Windows OS, Microsoft 365, computer repair and networking. Exceptional knowledge of the installation, maintenance, and operation of desktop PC software applications and hardware and virus cleanups. Working knowledge of Cisco routers, switches and Cisco Call Manager and other vendor technologies. Experience with voice and data communications systems, including LAN/WAN wiring specifications, Ethernet wiring and pulling cable, TV cable maintenance, Centrex phone systems, analog and digital communications, and fiber optics. Skilled in communicating clearly and concisely, both orally and in writing and understanding and carrying out oral and written instructions in the English language. Good communication skills and a willingness to train and certify in multiple systems and equipment are required. Strong preference will be given to candidates who can demonstrate the ability to handle complex projects and have a strong work ethic, the ability to work with and without supervision, and have good communication skills. Must have excellent communication skills and ability to work with non-technical users. Ability to respond to calls 24 hours a day, 7 days a week and a flexible schedule as needed per project implementation, system administration or staffing requirements. Applicant must be able to work one hour later once per week to perform night audit backups. MINIMUM QUALIFICATIONS The successful applicant will have extensive knowledge and/or certifications in a Windows environment and Microsoft products deployed in the last ten years and working knowledge in networking, telecommunications and computer maintenance. A bachelor's degree from an accredited four-year college in Information Technology, Network Technology, Telecommunications or related field with three years' work experience. Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional are desirable. Terms of Employment This is an Exempt position. This is an At-Will employment position Equal Employment Opportunity Statement It is the policy of Hinds County to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Hinds County prohibits any such discrimination or harassment. The statements contained herein describe the scope of responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Nothing in this job description restricts Hinds County's right to assign or reassign duties and responsibilities to this job at any time unless restricted by law. Starting Salary $50,133 Job Posting Close Date Open Until Filled
    $50.1k yearly 60d+ ago
  • Technology Support Specialist

    Bcbsms

    Information technology technician job in Flowood, MS

    Healthy Careers Start Here At Blue Cross & Blue Shield of Mississippi, we encourage professional growth in a challenging and fast-paced atmosphere. Our 'be healthy' culture promotes health and wellness at all levels of the Company, and we provide our employees with the time, tools and resources to commit to a healthy lifestyle. Job Summary - The Technology Support Specialist is responsible for operating and monitoring all centralized Data Center computer systems and peripheral equipment, production job scheduling on the Mainframe, Service Desk functions that involve promoting production software changes submitted by the application support staff, logging user questions and issues, problem determination, and logging, assigning, and tracking issues using our Service Management Software. This position also involves monitoring for infrastructure and security related alerts to be addressed by the appropriate teams. Job-Specific Requirements: Bachelor's Degree in a Technology or Business related field is required. Experience in operations of the following areas is desirable: Service Management systems in a Help Desk environment Automated job scheduling systems Automated change control Previous experience in an IT related field is a plus. Strong verbal and written interpersonal and communication skills.Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management. Excellent PC experience using spreadsheets, word processors, and databases. A working knowledge of the healthcare business environment and processes is preferred. Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
    $31k-51k yearly est. Auto-Apply 60d+ ago
  • Spring 2026 - Information Technology (IT) Internship - Jackson

    Canopy Careers 4.1company rating

    Information technology technician job in Jackson, MS

    Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi's most comprehensive nonprofit provider of children's behavioral health, educational, and social service solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward: The voice of our children and families always comes first Relationships matter and our differences make us stronger We take great joy in service to others Our families and our communities deserve our very best Canopy has been designated a Great Place to Work for the fifth consecutive year and is one of only eight companies in Mississippi to qualify for this certification in 2024-2025. Canopy's employees are charged with building a healthy work culture within their teams, that focus on trust, and the collective goal of helping kids thrive and families to overcome extraordinary challenges. Position Overview: In this role, students completing the IT internship will become a part of our team and will learn about how we support our employees and supervisors so they can best serve our children and families. The Intern will assist the Information Technology department in providing technical assistance and support for Canopy's staff for hardware and software issues. Will gain hands-on experience with installing, maintaining, and troubleshooting computer systems for desktops, laptops, and mobile devices support. Resolve internet and network access issues, for both wired and wireless devices, providing network printer support, as well as auditing and documenting the accountancy of computer equipment. Student must possess excellent oral and written presentation skills, maturity, self-motivation, and must be able to integrate into our vibrantly inclusive and passionate team. This opportunity is unpaid and for academic credit only. Internship Program Requirements: All interns are required to attend a mandatory orientation and training session at the beginning of their internship. Business Professional or Clinical Attire Established contract with academic institution. Minimum 100-hour commitment unless stated otherwise in contract. Students must satisfactorily complete goals as outlined by university affiliates and their assigned site supervisor. Required Qualifications: Current students enrolled in an undergraduate or graduate program in Information Technology, Management Information Systems, or related field. Must be enrolled, and in good academic standing, with an accredited academic institution at time of internship.
    $27k-35k yearly est. 20d ago
  • Information Technology Specialist (System Administrator - ADP - UNICOR)

    Department of Justice

    Information technology technician job in Yazoo City, MS

    Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Overview Help Accepting applications Open & closing dates 12/03/2025 to 12/24/2025 Salary $88,621 to - $115,213 per year Pay scale & grade GS 12 Locations 4 vacancies in the following locations: Coleman, FL Marion, IL Terre Haute, IN Lexington, KY Show morefewer locations (6) Manchester, KY Milan, MI Yazoo City, MS Butner Federal Correctional Complex, NC Gregg Township, PA Prince George, VA Remote job No Telework eligible No Travel Required 25% or less - Travel may be required for training and/or work related issues. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Other Drug test Yes Bargaining unit status No Announcement number N-2026-0018 Control number 851512000 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency * BOP Employees nationwide • DOJ Surplus and Displaced (CTAP) Employees in the local commuting area. • Division: Management & Information Systems Branch; IE&VT Division (UNICOR); Central Office, Washington, DC • Duty Location: TO BE DETERMINED DURING SELECTION - FCC Allenwood, PA, FCC Butner, NC, FCC Coleman, FL, FMC Lexington, KY, FCI Manchester, KY, FCI Milan, MI, FCI Marion, IL, FCC Petersburg, VA, FCC Terre Haute, IN, or FCC Yazoo City, MS Duties Help Serves as the ADP System administrator for Federal Prison Industries, Inc. Administers data processing systems and services for the factory(ies) he/she supports. Responsible for maintaining the systems as state-of-the-art. Serves as the system administrator for the Data General computer, terminals and the SAP software. Serves as the UNICOR Assistant Information Security Officer. Serves as the on-site expert for all UNICOR computer related systems. Provides training and support in basic and advanced uses of a wide variety of computer equipment to include workstations, printers, digitizing equipment, and all associated accessory equipment. Develop and implement solutions for improving the efficiency of UNICOR operations by automating repetitive routine functions. Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis. Requirements Help Conditions of employment * U.S. Citizenship is Required. * See Special Conditions of Employment Section. Career Transition Programs (CTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: * 1. Meet CTAP eligibility criteria; * 2. Be rated well-qualified for the position with a score of 85 or above based on scoring at least half of the total possible points for the vacancy KSAs or competencies; and * 3. Submit the appropriate documentation to support your CTAP eligibility. NOTE: Applicants claiming CTAP eligibility must complete all assessment questions to be rated under the established ranking criteria. Qualifications To be considered for the position, you must meet the following qualification requirements. Education: There is no substitution of education for specialized experience at the GS-12 grade level. OR Experience: You must have IT related experience demonstrating each of the four competencies listed below. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and Services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: You must have one year of specialized experience at the next lower grade level. Specialized experience is experience that has equipped the applicant with the particular competencies/qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. Some examples of this qualifying experience are: * Experience providing basic and advanced hardware and software technical support to users of personal computers and associated equipment. Support is primarily on PC hardware configurations, Windows 10, Microsoft Office, and Internet browsers. * Experience performing diagnostics, troubleshooting and repairs on field personal computers and all related equipment. Equipment includes, but is not limited to, all levels of software, LAN equipment, modems, printers, monitors, tape backup units, and multi-user systems. * Experience performing diagnostics, troubleshooting and repairs on computers and related equipment. Equipment includes, but is not limited to, all levels of software, LAN equipment, modems, printers, monitors, backup units, and multi-user systems. If applicable, credit will be given for paid and unpaid work experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities. Your eligibility for consideration will be based on your responses to the questions in the application. Education See Qualifications Section for education requirements, if applicable. ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here. Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications. If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty. Additional information In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for original appointment to a position in a Bureau of Prisons institution. The representative rate for this position is $97,485 per annum ($46.71 per hour). Special Conditions of Employment Section: The incumbent is subject to geographic relocation to meet the needs of the agency. Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks. All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm. The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office. On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed within a 70 minute time period and a passing score of 68 must be obtained. Further employment consideration will not be extended if the applicant fails to complete the examination or fails to achieve a passing score. Note: The Core Value Assessment will not be administered to current BOP employees. Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required. The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence. Additional selections may be made if vacancies occur within the life of the certificate. Although competitive and non-competitive applications are being accepted, the selecting official may elect to have only one group reviewed. Duty Location: TO BE DETERMINED DURING SELECTION - FCC Allenwood, PA, FCC Butner, NC, FCC Coleman, FL, FMC Lexington, KY, FCI Manchester, KY, FCI Milan, MI, FCI Marion, IL, FCC Petersburg, VA, FCC Terre Haute, IN, or FCC Yazoo City, MS As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: * your performance and conduct; * the needs and interests of the agency; * whether your continued employment would advance organizational goals of the agency or the Government; and * whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Exceptions may apply. See 5 CFR part 11. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. If your composite score exceeds the average score for this job, your resume and supporting documentation will be compared to your online assessment responses and utilized to determine whether you meet the job qualifications listed in this announcement. If your selections are not supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration. There are several parts of the application process that affect the overall evaluation of your application: * Your resume, which is part of your USAJOBS profile; * Your responses to the eligibility questions; * Your responses to the online assessment; * Your supporting documentation, if required. Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration. You must meet all qualification requirements upon the closing date of this announcement. What Competencies/Knowledge, Skills and Abilities are Required for this Position? The following Competencies/Knowledge, Skills and Abilities (KSA's) are required: * Ability to communicate with end users on a non-technical level. * Ability to analyze, troubleshoot and solve data information or programming problems. * Knowledge of network systems. * Ability to interpret and apply information security policy and guidelines. * Ability to plan, organize and determine priorities. You may preview questions for this vacancy. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD-214, or Transcripts. * Resume: Resume (includes name and contact information) limited to 2 pages showing relevant experience (cover letter optional). Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF-52, etc.). * To receive credit for experience contained in an application, the experience must be documented: * Reflecting start date and end date in month/year format (MM/YYYY) AND * Include the number of hours worked per week. * SF-50: Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you have promotion potential in your current position, please provide proof. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time in grade. * Employees applying with an interchange agreement must provide proof of their permanent appointment. * Current federal employees NOT employed by the BOP and former federal employees MUST submit a copy of their latest yearly performance appraisal/evaluation. * CTAP, Click Here, if applicable. * College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable). * NOTE: If you are selected, official transcript(s) will be required prior to your first day. For more help, visit USAJOBS Help Center - What should I include in my resume? We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $88.6k-115.2k yearly 1d ago
  • IT Support Specialist

    Yazoo Valley Electric Power Association

    Information technology technician job in Yazoo City, MS

    Job DescriptionSalary: Job Listing: IT Support Specialist Status: Full-Time, Non-Exempt (Hourly) Yazoo Valley Electric Power Association is seeking a reliable, detail-oriented IT Support Specialist to provide technical support for the Associations computer systems, networks, and telecommunications infrastructure. This position ensures all employees have secure and dependable access to technology resources while maintaining the highest level of confidentiality and data security. Key Responsibilities Install, configure, and maintain desktop PCs, laptops, printers, and software applications. Troubleshoot hardware, software, and network issues. Support Association-specific systems. Assist with mobile device connectivity for field personnel. Monitor network performance and assist with VoIP communications. Create and manage user accounts and access permissions. Support cybersecurity protocols, system backups, and security monitoring. Provide technical assistance during outage restoration efforts. Attend safety and training meetings; follow all safety rules. Required Qualifications: Associates degree in IT or related field or 35 years of relevant experience. Valid Mississippi drivers license. Preferred: Experience supporting enterprise networks and Windows-based environments. Familiarity with telecommunications systems or utility industry software. Work Environment Indoor and outdoor work in varying conditions. Must be able to lift up to 50 pounds occasionally. Some nights, weekends, and travel are required.
    $31k-50k yearly est. 22d ago
  • Cleared Desktop Support in Forest, MS

    Desktop & Depot Support

    Information technology technician job in Forest, MS

    Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Forest, MS. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: Provide Workstation Software Break Fix support IMAC - PC Install, Moves, Adds and Changes Image Loads Asset Recovery Asset tagging Printer Support Client Center (Tech Bar) Support IT Service Management Updates Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Qualifications: Minimum 5 years of working experience in Desktop Support Knowledge of PC Imaging Experience with change management and incident management Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications: Certified Dell Technician Expertise in Inventory Control Requirements Must be within driving distance of Forest, MS and willing to work onsite Must possess an active U.S. Government Secret Security Clearance or above Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at *************************** Salary Description $20.00/hr - $26.00/hr
    $20-26 hourly 33d ago
  • IT Network Cabling technician.

    Security and Network Technology 4.6company rating

    Information technology technician job in Jackson, MS

    Job DescriptionBenefits: 401(k) matching Flexible schedule Health insurance Paid time off Benefits/Perks Competitive Compensation Flexible Scheduling Career Growth Opportunities Job Summary We are seeking a knowledgeable IT Cable Technician to join our team. As the IT cable Technician, you will be responsible for pulling network data cable, installing network racks, patch panels, network/security related equipment. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. Responsibilities Pull Cable / label install related equipment Install and configure software Train colleagues in best practices in technology and how to use software and equipment Qualifications Previous experience as an IT Technician or an IT Certification is preferred Strong troubleshooting and analytical skills Ability to work well as part of a team Strong written and verbal communication skills Understanding of data privacy and security
    $50k-67k yearly est. 29d ago
  • IT Field Technician

    Mississippi Sports Medicine

    Information technology technician job in Jackson, MS

    Job Description The IT Field Technician provides entry-level technical support to employees across all Mississippi Sports Medicine locations. This position assists the IT team with basic troubleshooting, equipment setup, and day-to-day technology needs. The ideal candidate is dependable, eager to learn, and enjoys helping others with technology. Key Responsibilities: Provide first-line support for basic computer, printer, and phone issues. Assist with setting up, delivering, and installing IT equipment across clinic locations. Respond to helpdesk tickets and document resolutions. Support end users by assisting with password resets, software installs, and login issues. Maintain and organize IT inventory, cables, and spare equipment. Help perform routine maintenance such as system updates, reimaging computers, and cleaning devices. Travel between sites to provide hands-on support when needed. Escalate more complex problems to senior IT staff and assist with follow-up. Maintain a professional and helpful attitude with all team members. Qualifications: High school diploma or equivalent required. Basic understanding of computers, networks, and Microsoft applications. Strong communication and problem-solving skills. Ability to follow instructions, learn new systems quickly, and work well as part of a team. Must be reliable, organized, and customer-service oriented. Valid driver's license and reliable transportation required for travel between clinics. Work Environment: This position involves both office and clinical site settings. Some physical activity is required, including lifting and transporting computer equipment (up to 50 lbs). Occasional travel between Jackson, Flowood, and other Mississippi Sports Medicine locations is required.
    $29k-47k yearly est. 28d ago
  • On-Call IT Field Technician - Jackson, MS - Hiring NOW

    Geeks On Site 3.1company rating

    Information technology technician job in Jackson, MS

    Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
    $26k-40k yearly est. 3d ago
  • IT Support Specialist I

    ASM Research, An Accenture Federal Services Company

    Information technology technician job in Jackson, MS

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $20-23 hourly 9d ago
  • Entry Level Computer Technicians

    Smartech

    Information technology technician job in Jackson, MS

    SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! WHAT WE DO: Hardware Replacement/Repair: Desktops, Laptops, Servers, Printers, and POS systems. Why Join Us? Do you prefer to focus on hardware components instead of software issues or endless password reset tickets? Do you have experience tinkering with devices, computers, or laptops? Here you will have the freedom to decide how busy you can be and how much money you want to make. Our customers come from all backgrounds: You may be fixing a computer in a home or office setting. Successful candidates start their day at home, checking their queue and contacting clients before heading out to pick up components and travel to client locations. The normal coverage area is a 100-mile radius of parts pick-up. Job Expectation: Complete and pass Client Certifications within 3 days. Good Time Management you will be traveling to client locations to repair equipment. Laptop/Desktop Hardware experience. Have your Tools and ESD protection. Use Computer/Mobile to receive and manage repair requests. Access to client training site. Basic Qualifications: Must be legally authorized to work in the United States. Must have a valid driver's license and vehicle. Must be able to pass required certifications. Must have computer hardware experience. Working Place: Jackson, Mississippi, United States Department : Unisys
    $29k-41k yearly est. 60d+ ago

Learn more about information technology technician jobs

How much does an information technology technician earn in Jackson, MS?

The average information technology technician in Jackson, MS earns between $25,000 and $73,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.

Average information technology technician salary in Jackson, MS

$43,000
Job type you want
Full Time
Part Time
Internship
Temporary