Post job

Office support specialist vs administrative support

The differences between office support specialists and administrative supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office support specialist and an administrative support. Additionally, an administrative support has an average salary of $37,692, which is higher than the $36,549 average annual salary of an office support specialist.

The top three skills for an office support specialist include customer service, data entry and phone calls. The most important skills for an administrative support are customer service, administrative tasks, and data entry.

Office support specialist vs administrative support overview

Office Support SpecialistAdministrative Support
Yearly salary$36,549$37,692
Hourly rate$17.57$18.12
Growth rate-5%-8%
Number of jobs130,301114,480
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 49%
Average age4750
Years of experience22

What does an office support specialist do?

An office support specialist is in charge of performing clerical tasks to help offices maintain a smooth workflow. Among their responsibilities include preparing and processing documents, answering calls and correspondence, disseminating and organizing files, monitoring the inventory of office supplies, and processing procurement requests should there be any. They may also assist staff with projects and programs, greet visitors, and coordinate with different company departments. Furthermore, an office support specialist must enforce the company's policies and regulations.

What does an administrative support do?

Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.

Office support specialist vs administrative support salary

Office support specialists and administrative supports have different pay scales, as shown below.

Office Support SpecialistAdministrative Support
Average salary$36,549$37,692
Salary rangeBetween $29,000 And $45,000Between $26,000 And $53,000
Highest paying CityBillerica, MAWashington, DC
Highest paying stateMassachusettsRhode Island
Best paying companyAnne Arundel County Public SchoolsPacific Investment Management Company LLC
Best paying industryFinanceTechnology

Differences between office support specialist and administrative support education

There are a few differences between an office support specialist and an administrative support in terms of educational background:

Office Support SpecialistAdministrative Support
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Office support specialist vs administrative support demographics

Here are the differences between office support specialists' and administrative supports' demographics:

Office Support SpecialistAdministrative Support
Average age4750
Gender ratioMale, 17.8% Female, 82.2%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 10.2% Unknown, 4.6% Hispanic or Latino, 18.3% Asian, 6.8% White, 59.0% American Indian and Alaska Native, 1.0%Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between office support specialist and administrative support duties and responsibilities

Office support specialist example responsibilities.

  • Manage and maintain patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
  • Create PowerPoint presentations to train employees on new software.
  • Add new documents and update calendars to the SharePoint website for team collaboration.
  • Conduct payroll accountability & evaluate for accuracy.
  • Process bi-weekly payroll for part-time civil service personnel.
  • Update SharePoint website regularly with new employee information.
  • Show more

Administrative support example responsibilities.

  • Manage company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
  • Interview veterans to determine issues/concerns and recommend services.
  • Mail VA benefits correspondence to veterans and various organizations.
  • Prepare payroll packages for distribution and delivery, including collating and packing of documents.
  • Research and maintain reference library with ADAPCP in support of prevention and rehabilitation efforts.
  • Develop SharePoint training of project personal and create operating procedures, training documents and briefings.
  • Show more

Office support specialist vs administrative support skills

Common office support specialist skills
  • Customer Service, 18%
  • Data Entry, 10%
  • Phone Calls, 7%
  • Office Equipment, 6%
  • Human Resources, 5%
  • Word Processing, 5%
Common administrative support skills
  • Customer Service, 18%
  • Administrative Tasks, 8%
  • Data Entry, 6%
  • Payroll, 6%
  • Phone Calls, 6%
  • Patients, 5%

Browse office and administrative jobs