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Sr. Operations Manager
Amazon 4.7
Operations manager job in Joliet, IL
Our Sr. OperationsManagers responsible for all budgetary, people development and operations objectives. The Sr. OperationsManagers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
- Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
- Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
- Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. OperationsManagers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking an average of 5 miles daily
- Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic Qualifications
- Bachelor's degree or equivalent, or 2+ years of equivalent experience
- Bachelor's Degree or 2+ years Amazon experience. - 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment. - Prior experience with performance metrics, process improvement and Lean techniques. - Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
Preferred Qualifications
- Degree in Engineering, Operations or related field and MBA preferred - Experience with a contingent workforce during peak seasons - Ability to handle changing priorities and use good judgment in stressful situations - Interest in long-term career development through assignments in multiple FCs across the nation
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$121.5k-200.9k yearly 6d ago
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Warehouse Operator
Caldic North America
Operations manager job in University Park, IL
Position Function: Reporting to the Warehouse and Transportation Supervisor of Caldic USA Inc., the individual will be responsible to complete all of the assigned tasks related to the shipping and receiving of products and ingredients according to Caldic's processes and procedures.
Scope: Shipping Team Member will ensure that orders are prepared according to Caldic's shipping and receiving processes and procedures. The individual will adhere to all shipping and receiving processes and procedures so that all tasks are be completed safely and efficiently through the use of appropriate systems, tools and equipment specifically provided by Caldic. This position will work closely with the Supervisor and Shipping administrators to prepare, load and receive daily orders.
General Responsibilities:
To ensure safe and appropriate use of all manual and powered lift equipment.
Ensure compliance with all health and safety regulations, GMP's and HACCP requirements.
Responsible for following Food Safety and Quality requirements as per Prerequisite programs, HACCP plans, CCP monitoring and SQF code.
Comply with Caldic's policies on hygiene, safety and quality.
To attend any required training necessary for the job.
To be familiar with shipping and receiving procedures for Caldic.
Responsible to load orders and receive orders as scheduled by the Shipping Supervisor and Shipping Administration
Scan received product(s) license to initiate the put away process
Utilize the “move” function to identify an appropriate location for product
Knowledge / Skills & Experiences
Minimum grade 12 education or equivalent
Must be able to lift up to 25kg/50lbs on a regular basis
Must be able to stand for long periods of time
Must have intermediate computer skills
Distribution experience considered an asset
Forklift and Reach Truck license are required
Commercial Driver's License (CDL) required
Must have strong attention to detail/accuracy of work
Use of an RF scanner is considered an asset
About Caldic
At Caldic, we're a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.
We offer:
Global opportunities with rapid career growth and development
An inclusive, diverse, and dynamic work environment
The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more
We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: **************
Ready to Join Us?
If you're ready to take your career to the next level and join a global leader, apply now at Caldic!
Equal Opportunity Employer
Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.
$31k-40k yearly est. 4d ago
Hub Plant Manager
Matheson 4.6
Operations manager job in Joliet, IL
Founded in 1927, MATHESON is one of the largest compressed gas providers in the world. MATHESON provides everything from onsite air separation plants to small portable gas cylinders and all the services required to support these products and customer applications. We offer semiconductor, medical, welding, bulk, and cylinder gases for customers across the country. MATHESON has over 300 locations and more than 4500 employees in the U.S.
Position Summary: The Hub Plant Manager will directly manage production and maintenance teams on a daily basis to ensure safe & efficient plant operations. Additionally the Hub Plant Manager will be directly responsible for safety, quality, and regulatory requirements as they relate to personnel and the plant. The Hub Plant Manager will also be responsible for measuring operational efficiency and monitoring staffing needs to ensure the plant operates safely and efficiently.
Position Accountabilities:
Provide leadership in safety and quality under Matheson's corporate guidelines and directives
Serve as front line supervisor for plant production team
Provide response and reporting to the Regional General Manager regarding customer issues related to production.
Demonstrate and maintain a high level of customer focus, and customer commitment and ensure plant personnel demonstrate and maintain the same.
Track and control all plant expenses to ensure monthly and annual corporate goals are achieved
Develop and lead plant projects, control their schedule, and manage expenses to ensure projects are completed on time and within budget.
Work directly with other Matheson locations to ensure the efficient use of corporate assets
Work directly with corporate management for the procurement of assets
Develop and update contingency and emergency plans
Provide training in the areas of safety, quality, processes, and procedures
Manage plant vendors and contractors
Maintain clear thinking and professional composure in high pressure situations
Required Experience:
Experience with principles and operation of mechanical equipment such as pumps and compressors.
Experience with reading and understanding flow diagrams and P&ID's
5+ Years plant, production, manufacturing, or equivalent experience
5+ Years of management experience with team of 10 or more
Experience in industrial gas filling or production preferred Education & Skills
Bachelor's degree, in engineering or other technical degree preferred
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability
$116k-152k yearly est. 3d ago
General Manager
Green Garden Country Club 3.9
Operations manager job in Frankfort, IL
Lead with Excellence at Green Garden Country Club in Frankfort, Illinois - General Manager Opportunity!
Do you possess a passion for cultivating exceptional member experiences and a proven track record of leadership within the hospitality or club industry? Green Garden Country Club, a well-respected and thriving institution in Frankfort, Illinois, is seeking a dynamic and results-oriented General Manager to lead our dedicated team and elevate our club to even greater success.
As General Manager, you will be the central figure in overseeing all facets of our operations, ensuring the seamless and efficient delivery of outstanding services and programs to our valued members in the Frankfort community and beyond. You will foster a welcoming and inclusive atmosphere, nurture a high-performing team, and strategically manage the club's resources to secure financial stability and long-term prosperity.
What you'll do:
Provide strategic direction: Develop and execute strategic plans, annual budgets, and operational objectives that are in harmony with the club's mission and vision for our Frankfort location.
Elevate member experience: Champion a member-first philosophy, proactively understand and address member needs specific to our Frankfort demographic, and guarantee exceptional service delivery across all departments (golf, dining, social events, etc.).
Inspire and manage the team: Recruit, train, mentor, and evaluate a talented and diverse team, fostering a collaborative and positive work environment within our Frankfort club.
Oversee comprehensive operations: Manage the daily operations of the club, encompassing golf course upkeep, food and beverage services, event coordination, membership administration, and facility maintenance at our Frankfort site.
Ensure fiscal responsibility: Develop and manage budgets, monitor financial performance, implement cost-effective strategies, and identify opportunities for revenue enhancement within the Frankfort market.
Maintain impeccable standards: Ensure adherence to all relevant laws, regulations, and club policies, upholding high standards of quality and safety at our Frankfort facility.
Cultivate strong relationships: Foster positive connections with members, staff, vendors, and the local Frankfort community.
Drive continuous improvement: Regularly assess operations, pinpoint areas for enhancement, and implement innovative solutions to enrich the member experience and operational efficiency at our Frankfort club.
What you'll bring:
Significant experience (5+ years) in a senior management role within a country club, or similar member-based organization.
Robust financial acumen and a proven ability to develop and manage budgets effectively.
Exceptional leadership, communication, and interpersonal abilities with the capacity to motivate and inspire teams.
A deep understanding of the expectations and needs of country club members.
Excellent organizational and problem-solving skills with meticulous attention to detail.
A Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
A genuine passion for the country club environment and a dedication to providing outstanding experiences.
Familiarity with Frankfort and the surrounding Will County community is highly desirable.
What we offer:
Green Garden Country Club in Frankfort offers a competitive salary and benefits package, along with a unique opportunity to lead a well-established and respected organization within a thriving community. You will have a significant role in shaping the member experience and contributing to the continued success of our club.
Are you ready to lead Green Garden Country Club in Frankfort to even greater heights?
If you are a dynamic leader with a commitment to excellence and a passion for member satisfaction, we encourage you to apply. Please submit your resume and a cover letter detailing your qualifications and your vision for Green Garden Country Club in Frankfort.
We are excited to connect with you!
$39k-59k yearly est. 1d ago
Assistant Operating Director
Cornerstone Caregiving
Operations manager job in Plainfield, IL
| Full-Time | Leadership Role | $55,000 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 375 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture.
Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
Share on-call rotation with office leadership.
Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
Oversee scheduling operations to ensure timely coverage and an excellent client experience.
Respond to client escalations with urgency, professionalism, and empathy.
Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
Ensure state-required supervisory visits are completed (as applicable).
Serve as a backup for client assessments when the Operating Director is unavailable.
Qualifications
Bachelor's Degree preferred but not required, high school diploma or equivalent required.
2+ years of experience in management, leadership operations, or human resources.
Experience hiring, recruiting, training, scheduling, and supervising staff.
Leadership experience within the healthcare or home care industry.
Ability to work autonomously in a fast-paced environment.
Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
Valid driver's license and auto insurance.
High proficiency with technology, especially Google Workspace.
High attention to detail and exceptional follow-through skills.
Strong communication and interpersonal skills.
Compensation & Benefits
$55,000 starting salary (dependent on market and experience).
Growth Bonuses
Medical, Dental, Vision benefits package.
12 days of PTO annually.
Phone stipend.
Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You'll Love This Role
You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
You will directly shape staff performance, team culture, and client experience.
You'll grow in leadership through hands-on coaching, development, and operational oversight.
Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters.
If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
$55k yearly 4d ago
General Manager
AFC Transport 4.6
Operations manager job in Gary, IN
AFC Transport is expanding its Midwest operations and launching a dedicated truck and trailer rental and leasing division. We are seeking a proven, disciplined leader to build and scale this business from the ground up. This is a rare opportunity to architect a high-impact, asset-driven business inside a fast-growing transportation company.
What You'll Do
Own and grow AFC's truck and trailer rental and leasing operations.
Maximize equipment utilization and return on capital.
Build scalable pricing models, processes, and product offerings.
Partner cross-functionally with maintenance, safety, finance, and operations teams.
Develop and execute multi-year strategic growth plans.
Oversee full P&L, ensuring strong financial discipline and predictable recurring revenue.
Create a focused go-to-market strategy targeting owner-operators, small fleets, and external carriers.
Manage the lifecycle of all leased and rented assets: deployment, rotation, refurbishment, and exit.
Ensure compliance with DOT, insurance, contracts, and AFC operating standards.
Implement scalable systems for asset tracking, billing, reporting, and maintenance coordination.
Hire and develop a high-performing team as the business grows.
$55k-105k yearly est. 5d ago
Store Manager
Rural King Supply 4.0
Operations manager job in Gary, IN
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates.
Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings
Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store
Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience
Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers
Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives
Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience
Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store
Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback
Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals
Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback
Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance
Uphold the commitments to the company's processes and policies, values, and mission
Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you
Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L
Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development
Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met
Ensure attractive, safe, and accurately priced merchandise displays
Responsible for the maintenance and upkeep of the building and grounds
Responsible for effectiveness of technology to ensure a seamless customer experience across all channels
Demonstrate effective and consistent communications and interpersonal skills
Demonstrate effective problem-solving and analytical skills
Maximize inventory, cash control, and loss prevention techniques
May be required to cross train and perform other duties
SUPERVISORY RESPONSIBILITIES
Supervise and direct the assistant managers, department managers, and store associates
Has authority into the job status of associates: hiring, firing, promotions, and assignments
Essential Qualities for Success
2+ years retail management experience
Be an outgoing self-starter who enjoys working with people
Computer knowledge in Excel and Word
Proficient user of computer software systems
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Ability to work independently without supervision
Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
Ability to access and use the in-store computer, scanning system, and wireless handheld unit
Ability to participate in our online applicant and new hire onboarding process remotely
Ability to complete computer-based training
Use general office equipment such as computer, telephone, copy machine, fax machine, calculator
Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment
PHYSICAL REQUIREMENTS
Good visual acuity
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Ability to stand and/or walk for long periods of time
Ability to use a ladder and/or pallet jack
Close vision for computer work
Repetitive wrist movements on keyboard
Ability to walk up and down stairs multiple times per day
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$28k-39k yearly est. 1d ago
Director- Site Operations
Campbell Soup 4.3
Operations manager job in Downers Grove, IL
Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover. Swanson, and V8.
Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.
Why Campbell's…
Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
Campbell's offers unlimited sick time along with paid time off and holiday pay.
If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
Giving back to the communities where our employees work and live is very important to Campbell's. Our “Campbell's Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.
Summary:
The Director Site Operations is responsible for managing plant operations of a person site. The incumbent will ensure all key objectives are met, and will oversee and monitor performance for safety, quality, maintenance, cost, customer service, and employee engagement. This role oversees day-to-day activities across all departments and leads the transformation to a high-performing, team-based environment. The incumbent must be a strategic business partner with internal and external customers, suppliers, and peers throughout the organization. Excellent interpersonal skills are essential, along with the ability to drive continuous improvement using innovative tools and approaches. Key leadership requirements include inspiring trust, creating direction, driving decision-making, building talent and culture, executing with excellence, and owning the results.
Principal Accountabilities:
Leadership:
Manage daily plant operations through direct reports.
Workplace Objectives:
Ensure that the operation is meeting key workplace objectives such as safety, employee engagement, and talent development and retention.
Alignment and Accountability:
Establish clear goals that align the plant's efforts with the organization's vision; ensure synergies between people, processes, and strategies to drive flawless execution of business objectives.
Talent Development:
Enhance organizational talent; build a competitively superior organization by attracting, developing, and retaining talent to ensure that people with the right skills and motivation are in the right place at the right time to meet business needs.
Strategic Planning:
Develop and implement long-term strategic plans which support the corporate strategic road map and ensure the vitality of the plant operation.
Continuous Improvement:
Create a culture of continuous improvement in production, quality, and cost. Foster a culture of innovation and efficiency. Monitor performance metrics and lead cross-functional teams to achieve sustainable improvements that align with organizational goals.
Corporate Collaboration:
Work with various functions/business partners to drive plant and company initiatives, facilitate exemplary employee performance, and support company-wide measurables.
Cost Reduction:
Proactively seek opportunities for cost reduction and improved productivity, including process and performance improvements, waste reduction, and increased safety.
Performance Monitoring:
Monitor key performance indicators to assess labor and variance to budget, yield dollars to budget, total delivered cost, and controllable expenses. Create and lead execution of action plans for any gaps. Also, direct plant performance to support enablers and capital expenditures.
Compliance:
Champion quality, safety, and environmental policies, ensuring compliance with all legislative and regulatory responsibilities.
Governance:
Establish a strong governance to review and control operational performance and continuous improvement plans, embedding a zero-loss mindset across the site.
Standards and Compliance:
Lead and be accountable for all manufacturing standards, governance, and compliance requirements, ensuring they are understood by all employees and regularly reviewed.
Stakeholder Engagement:
Interface with key stakeholders throughout the organization
Scope & Complexity:
• Production Management: Ensuring production requirements are met in a safe, cost-effective, and quality-conscious manner, in full compliance with state, federal, and industry-specific laws and regulations.
• Continuous Improvement: Inspiring and encouraging plant employees to execute continuous improvement strategies. Providing strategic direction for plant improvement priorities.
• Capital Planning: Developing and maintaining the plant's capital expense plans. Executing capital plans by writing or delegating the writing of capital projects and requisitions.
• HR Compliance: Ensuring HR policies and practices are adhered to fairly and consistently.
• Technical Issue Resolution: Identifying, investigating, and resolving technical issues related to the manufacturing process, including equipment failures, non-conformance to formulas or procedures, and faulty processes. Leading root cause/failure analyses within a short time frame, with limited information, while avoiding excessive cost exposure. Overseeing this process and having final authority over decisions or solutions.
• Cost Reduction: Reducing ""Total Delivered Cost"" by coordinating efforts to increase efficiencies across all departments and functions, while focusing on specific barriers and inefficiencies within various disciplines. Coordinating activities and scrutinizing details effectively.
• Communication: Communicating and relating to the general workforce effectively, including managing unforeseen employee relations issues.
• Employee Relations: Managing nuances of effective employee relations and strategizing plans to keep morale high and employees engaged.
• Strategic Vision: Creating and sharing the vision and business acumen to understand and incorporate the company's strategic roadmap into plant initiatives. Using reliability to reduce Total Delivered Cost.
• Leadership: Directly leading the plant leadership team and collaborating with all functions in the plant, as well as corporate supply chain stakeholders.
What you will bring (required):
• Bachelor's Degree in Engineering, Operations or Business Management, Supply Chains or Logisitics
• 10+ years of experience in manufacturing and supply chain, with proven leadership in a high-volume, complex facility or multi sites.
• 5+ years of people management experience, demonstrating ability to lead diverse teams effectively in a high-performance organization.
• 3+ years in a Plant Operations leadership role leading 300+ employees.
• Strong working knowledge of Lean Manufacturing, Total Productive Maintenance (TPM), Equipment Reliability, and Six Sigma.
• Prior experience in managing and leading in a (select non-union/union environment).
It would be great if you have (preferred)
• 2+ years of full Profit & Loss (P&L) responsibility.
• Six Sigma Black Belt Certification
• Demonstrated ability to lead and inspire teams, driving performance and fostering a culture of continuous improvement.
• Proven experience in managing and developing talent, ensuring effective team dynamics and team engagement.
• Solid business acumen and strategic decision-making abilities.
• Excellent communication and project management skills.
• Strong understanding of Quality Assurance, Food Safety, Safety Management, Logistics, and Warehouse Management.
• Highly proficient in MS Office and other digital productivity tools
• Demonstrated ability to advance Corporate Social Responsibility initiatives through community engagement and servant leadership.
Compensation and Benefits:
The target base salary range for this full-time, salaried position is between
$156,600-$225,200
Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.
The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.
$156.6k-225.2k yearly Auto-Apply 8d ago
Chicago Site support operator
General Motors 4.6
Operations manager job in Bolingbrook, IL
**The Role:** Looking for Site Support at the Chicago PDC for 2nd Shift. Monitors service delivery and health of the environment. Frequent contact with others outside the work group. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Training, education and/or experience in Computer Operations. Other experience in computer hosting, Data center operations, etc. Holds themselves and others accountable for demonstrating GMs values and cultural behaviors. Models GM behaviors and creates a winning culture. Performs other related duties as assigned.
Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Training, education and/or experience in Computer Operations. Other experience in computer hosting, Data center operations, etc.
The Site Support Analyst provides hands-on technical support for IT hardware, software, and end-user services within the warehouse environment. This role ensures reliable operation of IT systems, resolves technical issues promptly, and supports business-critical processes by maintaining compliance with corporate IT standards.
**What You'll Do:**
**Hardware & Infrastructure Support**
+ Install, configure, and maintain IT hardware including PCs, laptops, printers, scanners, and mobile devices.
+ Perform routine hardware diagnostics and preventive maintenance.
+ Coordinate with vendors for hardware repairs and warranty claims.
+ Track and manage IT assets to ensure accurate inventory records.
**End-User Support**
+ Provide first-level and second-level technical support for warehouse staff and remote users.
+ Troubleshoot issues related to operating systems, applications, and network connectivity.
+ Escalate complex issues to appropriate teams while maintaining ownership until resolution.
+ Document solutions and contribute to the knowledge base for common issues.
**Operational Compliance & Security**
+ Ensure adherence to IT security policies and access control procedures.
+ Assist with software updates, patches, and antivirus deployments.
+ Support audits and compliance checks for IT systems and processes.
**Collaboration & Communication**
+ Work closely with global IT teams to align site operations with corporate standards.
+ Communicate effectively with end-users to provide clear instructions and updates.
+ Participate in IT projects such as hardware refreshes and technology rollouts.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (**************************************************
**Our Culture**
**How we hire (************************************************
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (********************************************
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$119k-148k yearly est. 6d ago
Site Maintenance Operations Manager
Dev 4.2
Operations manager job in Pontiac, IL
Company DescriptionJobs for Humanity is partnering with Advanced Technology Services to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Advanced Technology Services
Job Description
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
To Live and Lead Safety
· Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.
· Implements and actively supports all Beyond Zero initiatives
· Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices
To Inspire and Provide Clarity on Vision and Strategy
· Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives
· Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities
· Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes
To Own Our ATS Culture
· Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect
· Sets a positive, influential standard for others and creates a constructive climate for their team
· Influences with transparency and use participative methods to ensure that decisions are understood and accepted
· Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis
· Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes
To Support Our Employees' Learning and Growth
· Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.
· Develops, communicates, and executes a Skills Matrix and Technician Training Plan
· Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)
To Ensure and Drive our Business Results
· Leads and ensures the Operating System is understood, reinforced, and embedded
· Develops and executes a site-specific maintenance plan per ATS standards
· Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives
· Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment
· Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact
· Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts
· Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer
· Drives a continuous improvement methodology and promotes cost savings
· Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues
· Collaborates with sales and operations leadership to increase the scope of services
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· Bachelor's degree in technical, business, or a related field preferred or seven years of operations / maintenance experience
· Three years of supervisory experience with a strong focus on development of employees
· Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change
· Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals
· Solid understanding of manufacturing / assembly work environment
· Business acumen
· Positive influencer with appropriate levels of organization.
· Strong customer focus with the ability to build positive business relationships and show a sense of urgency
Desirable KSAs
· Manufacturing maintenance experience preferred with related certifications and training
· Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies
· Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software
· Time management skills
· Ability to relocate to specified locations
· Excellent communications skills (verbal, written, and presentation)
· Agile, curious learner and authentic, credible teacher
· Financial acumen and knowledge of forecasting and managing budgets
Leadership Core Competencies:
Business and Company Acumen
Lead with honesty and integrity
Build bold and relevant strategies
Welcome and motivate change
Recognize the right outcomes and how they were achieved
Role model safety and wellness
Emotional Intelligence
Provide psychological safety
Be self-aware
Build relationships
Ask for and act on feedback
Respect diverse background and viewpoints
Lead in the Present; Eye to the Future
Commit to accountability
Coach people to their potential
Own talent development and placement
Turn problems into opportunities
Be resilient and flexible
Communicate, Communicate, Communicate
Practice transparency
Build relationships through respect
Be a curious learner and credible teacher
Influence in a proactive, positive way
Ensure cross functional awareness/decisions
ATS is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
Privacy policy review here.
$68k-102k yearly est. 60d+ ago
Warehouse Operations Supervisor (f/m/d)
Freudenberg 4.3
Operations manager job in Aurora, IL
Working at Freudenberg: We will wow your world!
Responsibilities:
We are hiring two Warehouse Supervisors, one with a focus on Inventory. The Inventory Supervisor will lead a team of 6 and have a focus on inventory counts, reconciliations, and investigations, and have responsibility for executing a plan to meet/exceed inventory control processes and procedures. The Warehouse Supervisor will supervise a team of 36, plus a lead, and have responsibilities of receiving, production operations, shipping, material movements, and inventory.
Safety Compliance: Enforce safety regulations, conduct inspections, and ensure proper use of equipment. This person must drive our safety culture.
Inventory Control (focus for the Inventory Supervisor): Maintain the integrity of inventory materials and product by managing stock levels, conducting inventory checks, ensuring accurate record-keeping, and analyzing disruptions in inventory flow via root cause analysis. This includes utilizing an ERP system (SAP).
Team Management: Lead and direct a team, ensuring daily goals and objectives within inventory control, shipping and receiving operations are met, while supporting plant operations. This includes supervising performance and behavior, training, motivating, and developing staff.
Process Improvement: Identify and implement strategies to optimize warehouse procedures and reduce costs, utilizing LEAN systems and tools.
Operational Efficiency: Coordinate receiving, storing, and shipping processes to meet deadlines and maintain workflow. Communicate plans/goals/expectations and execute in accordance with standard operating procedures. Monitor productivity and compliance to SOP. Evaluate/analyze, communicate progress, and take necessary action to improve/sustain productivity.
KPIs: Measure and interpret KPIs on a daily basis - tracking, reporting, and communicating with management.
WMS: Maintain and manage Warehouse Management System to ensure accuracies of inventory including: cycle counts, product profiling and placement, root cause analysis, and inventory reconciliation.
Qualifications:
Bachelor's degree or equivalent combination of education and experience.
Available to work occasional Saturdays. The typical hours of the position are M-F 5:30 am-2:30 pm for the Warehouse Supervisor and between 8:00 am-6:00 pm for the Inventory Supervisor.
Minimum 3 years of experience in a manufacturing warehouse leadership role that includes inventory control.
Strong leadership skills, having supervised larger teams including leads/salaried staff.
Must have experience with warehouse management computer systems (SAP preferred), and intermediate knowledge of Microsoft Excel.
Strong communication skills. Must be able to read, write, and speak English; bilingual (Spanish) a plus.
Background in Lean Management Systems.
Demonstrated problem solver; ability to set priorities and work and think independently with a high level of accuracy and attention to detail.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Freudenberg Household Products LP (USA)
$36k-52k yearly est. Auto-Apply 34d ago
Director ZEBS Commercial & Operations
Zurn Elkay Water Solutions
Operations manager job in Downers Grove, IL
The Company
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
If you are a current employee, please navigate here to apply internally.
The Business Director - ZEBS leads operational excellence initiatives to deliver relevant business objectives. This position acts as a strategic thought partner to the dotted line business leader, drives accelerated commercial and financial performance to meet business objectives in revenue, EBITDA, and other relevant financial metrics, and provides strategic leadership with hands-on implementation of both Lean manufacturing and continuous improvement methodologies to drive performance in safety, quality, delivery, cost, and associate engagement.
Serve as a key member of the Business leadership team identifying opportunities to improve or accelerate business objectives; sharing best practices; and developing, implementing, and standardizing processes in both commercial and manufacturing operations
Work with VP/GM of Business Units and other functional leaders as a “thought leader” to define current state situation, assess gaps in process/capabilities/talent, and assist in development of the future state in line with strategic plan
Ensure successful definition and execution of large, cross-functional improvement initiatives tied to annual strategic priorities
Directly support teams to achieve strategic objectives by conducting on-site workshops, Kaizen events, training, and providing guidance through the transformation process
Assist teams in developing a roadmap to use in the deployment of strategic objectives as they relate to Sales growth, Share gains, value propositions, New Product Launch/Commercialization and Problem solving
Coach and mentor business managers and associates in the use of various tools, concepts and practices around ZEBS commercial processes (Daily/Visual Management, Sales and Opportunity Funnel Management, Plan for Every Rep [PFER], and other relevant tools as needed)
Partner with ZEBS Director - Commercial Operations to identify and share best practices across Zurn Elkay businesses, drive process implementation and adherence, and drive a culture of process rigor throughout the assigned business commercial function
Work with direct reports to develop and execute site-wide continuous improvement roadmaps, integrating Lean principles and methodologies (e.g., Kaizen, VDM, 5S, TPM, SMED) into all levels of the organization
Partner closely with Plant Managers and functional leaders to align daily execution with strategic business goals
Champion a culture of operational excellence through coaching, training, and mentoring of direct reports, leaders and associates on Lean tools, problem-solving, and waste elimination
Partner with Engineering, Quality, and Supply Chain teams to improve production flow, increase equipment uptime, and optimize resource utilization
Qualifications
Bachelor's degree in Engineering, OperationsManagement, Industrial Engineering, or a related field; advanced degree preferred
10+ years of experience with at least 5 years in operational excellence with demonstrated success in both commercial and operations; line experience in commercial (5+ years sales, product management, marketing) or manufacturing (5+ years manufacturing leadership) preferred
Proven track record implementing Lean methodologies and driving measurable operational improvement
Excellent communication, presentation, and facilitation skills
Ability to lead through influence, engage teams, and drive cultural change
Strong problem-solving and analytical skills
Lean Six Sigma certification (Green Belt or higher) preferred
Travel up to 50%
The compensation range(s) identified below are a good faith estimate of the salary expected to be paid as performed from these locations. Actual salaries may vary based on a variety of factors including but not limited to skillset, experience, education and training, and other relevant business and organizational factors.
Salary: $171,391 - $235,662
Total Rewards and Benefits
Competitive Salary
Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
Matching 401(k) Contribution
Health Savings Account
Up to 3 weeks starting Vacation (may increase with tenure)
12 Paid Holidays
Annual Bonus Eligibility
Educational Reimbursement
Matching Gift Program
Employee Stock Purchase Plan - purchase company stock at a discount!
**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**
Equal Opportunity Employer - Minority/Female/Disability/Veteran
$171.4k-235.7k yearly Auto-Apply 60d ago
Patient Scheduling- AMT Director of (Contact Center) Operations
ATI Holdings
Operations manager job in Downers Grove, IL
The Director of Access ManagementOperations is a strategic, growth-minded leader responsible for driving operational excellence, innovation, and business impact across ATI's patient support and contact center functions. This role oversees day-to-day operations and long-term strategic initiatives, ensuring a seamless and compassionate patient experience while maximizing referral conversion, scheduling efficiency, and overall business growth. The ideal candidate is a self-starter who thrives in a fast-paced environment, demonstrates curiosity and analytical rigor, and leads with purpose and accountability. They will champion continuous improvement, implement modern technologies and best practices, and inspire teams to deliver industry-leading performance.
Responsibilities
• Communicate ATI's company goals, growth targets, and innovation priorities with teams to create alignment and deliver an exceptional patient experience.
• Lead and motivate ATI's Contact Center team to consistently exceed service and conversion metrics, driving measurable business impact.
• Identify and execute opportunities to enhance operational and technological performance, streamline patient access, and improve referral-to-schedule conversion rates.
• Design and implement scalable strategies that balance service excellence with operational efficiency and revenue growth.
• Perform tasks to assure service-level agreements (SLAs) and quality requirements are met or exceeded.
• Partner closely with Field Operations, Marketing, and Business Development teams to align on performance goals and patient acquisition strategies.
• Provide ongoing training and development to ATI and vendor teams, fostering a culture of learning, accountability, and curiosity.
• Oversee the development and optimization of employee schedules, ensuring appropriate resource allocation to meet demand.
• Handle escalated patient interactions with empathy and professionalism, serving as a role model for service excellence.
• Promote ATI's vision, values, and services to all patients, partners, and stakeholders.
• Maintain organizational quality standards and drive initiatives that improve first-call resolution, reduce patient effort, and enhance satisfaction.
• Report and analyze operational metrics tied to referral conversion, scheduling adherence, and patient engagement outcomes.
• Leverage data-driven insights and automation tools to identify trends, forecast needs, and inform strategic decisions.
• Champion innovation by piloting new technologies, workflows, and partnerships that advance ATI's access management capabilities.
• Provide strong leadership to direct reports, ensuring clarity of vision, accountability, and professional development.
• Act as a strategic thought partner to executive leadership, contributing to enterprise-level planning and growth initiatives.
• Perform other duties as assigned.
Qualifications
Minimum Education
Required:
• Bachelor's degree or 8+ years of equivalent experience in contact center operations, healthcare access, or customer experience leadership
Preferred:
• Master's degree in Business, Healthcare Administration, or related field
Minimum Experience
Required:
• 7+ years of call center or patient support operations experience
• 4+ years of leadership experience managing large teams and multi-site operations
Preferred:
• Experience in healthcare access management, patient scheduling, or referral operations
• Proven success driving measurable business growth (conversion, retention, or satisfaction)
• Experience leading through change, implementing new systems, or transforming service models
Knowledge Skills and Abilities
• Excellent interpersonal and communication skills across all levels of the organization
• Strategic thinker with a bias for action, innovation, and continuous improvement
• Ability to lead with minimal supervision and operate with autonomy
• Strong analytical skills with the ability to translate complex data into clear, actionable strategies
• Demonstrated ability to inspire, develop, and retain high-performing teams
• Strong project management and organizational skills
• Ability to balance multiple priorities in a dynamic environment
• Proficiency in MS Office, CRM tools, contact center analytics, and automation platforms
• Passion for improving the patient experience and redefining access excellence
Licenses and Certifications
Required:
•
Preferred:
• Certification in Contact Center Management, Six Sigma, or Lean Operations
Virtual Employee? Yes Salary Range $115,000-$150,000 Location/Org Data : Dept Number CORPIL
$115k-150k yearly Auto-Apply 60d ago
MultiSite Director of Operations (Multiple Locations)
Little Learner Childrens Academy
Operations manager job in Plainfield, IL
Little Learner Children's Academy is a group of privately owned day care centers. We are searching for a Multi-Site Director of Operations in the Illinois area who will play a crucial role in fulfilling the mission of Little Learner Children's Academy. The Director of Operations is responsible for working closely with the owners to shape long-term vision and growth strategies. Responsible for overseeing all strategic, financial and project management goals as well as daily operations at all company locations. The Director of Operations will ensure the schools maintain strong relationships with staff, students, and families, fostering community and promoting healthy growth. They will also be responsible for guiding the day-to-day operations of the schools in compliance with all federal, state, accreditation, and internal regulations while adhering to high ethical standards.
To qualify for this position, the ideal candidate should be willing to travel within the assigned region up to 75% of the time. Additionally, they should have excellent leadership skills, the ability to work collaboratively with others, and a passion for creating an environment where children can thrive.
The Director of Operations is expected to bring passion and professionalism, and in return employees may enjoy:
Medical, Dental and Vision Insurance
401(k)
Paid Time off and Holidays
Discounted Childcare Tuition
Tuition Reimbursement Program
Monday-Friday schedule
Job Qualifications:
A minimum of two years experience as a center director
Level 2 Gateways Director credential.
Knowledge and experience working with early childhood National and State accrediting agencies
Knowledge of the early childhood field and developmentally appropriate practices; thorough understanding of child development in an early childhood education setting
Previous experience in and/or knowledge of training, coaching, or mentoring mechanisms
The ability to work independently and as a team member
Exemplary commitment to customer service
Must be an effective outward communicator and listener
Experience and Education:
Bachelor's degree in a related business discipline & early childhood education. Master's degree preferred.
5+ years of management experience desired.
At least 60 college credits with 18 in ECE, 3 in business administration or related field.
Skills:
Excellent leadership and organizational abilities
Superior knowledge of industry regulations and operational guidelines
Working knowledge of customer relationship management (CRM) packages
Excellent written and oral communication
Organizational and time management skills.
Ability to work well independently and as part of a team.
Continuously demonstrate professionalism.
Strong interpersonal skills.
Proficient in parent relationships.
Proficient in using technology, including Microsoft Office and Google Workspace.
Little Learner Children's Academy embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
$72k-131k yearly est. 1d ago
Regional Director of Operations
P1 Dental Partners
Operations manager job in Merrillville, IN
P1 Dental Partners is growing, and we are looking for a smart and influential leader to join our team! We're looking to add a Regional Director of Operations (RDO) to our team to oversee our NWI/ Illinois practices and provide each with the support and guidance they need to succeed. This is an opportunity for you to leverage your experience in managing a large dental practice or group of practices and provide you with an opportunity to do something truly unique.
About the Role:
The RDO position gives the selected candidate an opportunity to play a key role in our regional team, dedicated to creating and promoting a patient-focused culture by streamlining operational processes. By leading with dedication and adopting best practices, the role is essential in fulfilling our organization's mission to assist patients in maintaining excellent oral health throughout their lives.
The ideal candidate for this role is an individual with outstanding leadership abilities, capable of developing their team's skills and responsibilities. This person should possess excellent organizational skills and be highly motivated by achieving results.
Salary Range: $100,000 - $120,000 (Based on Experience) + Bonus of up to 10% of Salary
Benefits & Perks:
Health, Vision, and Life Insurance
401(k) with a 3% Employer Contribution
Competitive Dental Services Employee Discount
Flexible Spending Account
Health Savings Account
6 Paid Holidays & PTO
Life Insurance
Cell Phone Stipend
Qualifications:
3+ years of dental office (multi-site) management experience with an understanding of how to grow a practice organically
Strong relationship-building skills with experience collaborating closely with partner doctors and organizational leaders
Proven leadership capabilities, with a track record of managing teams and leveraging cross-functional partnerships to achieve operational and financial goals
Solid understanding of financial principles, including income statement and cash flow analysis, as well as familiarity with dental-specific KPIs and performance metrics
Job Responsibilities:
Overseeing daily operations within the assigned territory, focusing on enhancing employee and patient relations, ensuring operational efficiency, and meeting revenue goals in line with practice leaders' expectations.
Analyzing financial performance and worker productivity using data and trend analysis, adjusting practices to boost efficiency and productivity.
Implementing strategies to meet regional revenue targets, including managing office teams, optimizing patient scheduling and staff productivity, and overseeing billing and collections.
Building strong relationships with doctors, staff, upper management, and external partners, ensuring effective communication and support for marketing initiatives, compliance with company policies, and boosting team morale.
Training staff on data management and analyzing performance using Key Performance Indicators (KPIs), collaborating with management and advisors to foster growth and operational improvements.
Frequent travel to the Home Office in Indianapolis and dental practices located within and outside of assigned territory, travel approximately 80%.
Schedule flexibility to accommodate dental office schedules and the needs of the business.
About Us:
P1 Dental Partners is a leading Dental Partnership Organization (DPO) committed to reshaping the dental industry. Our dedication to providing outstanding support to dental practices nationwide ensures they can deliver the highest level of patient care. Innovation, collaboration, and excellence are at the heart of our mission.
If this feels like the right role for you, please reach out and apply today. We look forward to hearing from you!
$100k-120k yearly Auto-Apply 11d ago
Director, Operations-IV
Simon Property Group 4.8
Operations manager job in Orland Park, IL
PRIMARY PURPOSE:
The Operations Director is responsible for maximizing the customers shopping experience and tenant sales by ensuring a clean, well maintained, safe, and friendly and aesthetically pleasing environment, and asset preservation and enhancement while ensuring implementation of all Simon standards. The Operations Director will oversee all operational functions, projects, construction, and contracted services at the center among other things. Therefore, the Operations Director oversees the onsite maintenance, grounds keeping and custodial teams.
PRINCIPAL RESPONSIBILITIES:
The successful candidate's responsibilities will include, but not be limited to:
Develop 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans
Oversees Preventative Maintenance of equipment and record keeping/related logs
Ensures property safety systems are up to code, maintained and inspected
Conduct daily walk-through's of the property to ensure physical assets are in best possible operating condition. Respond rapidly to any operational issues uncovered in property inspections
Assist in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget
Manage Property Operating expenses within or below budget levels. Effectively manage negative financial variances to overcome or minimize loss within Property Operating budget
Conduct regular property inspections and assess the physical assets of the property. Prioritize capital projects to reflect critical needs and affordability
Manage the work process for both capital projects and ongoing services - including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and/or payment
Manage preventative maintenance program and oversee any necessary repair or construction work to sustain a safe and reliable environment
Manage relationships with third party contracted services providers and ensure adherence to Simon's Purchasing Policy and Code of Business Conduct
Co-manage Construction activities with the corporate Development team
Maintain a safe environment through identification and elimination of any safely hazards to staff, tenants and customers. This includes the administration of all training and regulatory programs (OSHA, ADA, EPA etc)
Lead maintenance staff in work assignments and training. Assist in maintenance staff performance reviews
Ensure public safety, Center security and effective risk management
Read and interpret engineering drawings and schematic diagrams
Assist General Manager with maximizing margin of profit centers
Performs Condition Assessments (either personally or with the assistance of consultants) to develop basis for long range capital plans and budgets
Ensure information contained within the capital database is accurate, current and updated on a real time basis as changes occur
Complete timely review and processing of vendor invoices, to ensure accurate services were provided prior to payment
Knowledge of leases in order to determine financial responsibility of operational issues.
Implement the energy plan communicated by General Manager for to minimize costs while maintaining a comfortable and safe shopping experience
Prepare and oversee operational budgets and ensure all costs associated with property operations are managed with direct guidance and oversight
Provide leadership and guidance to the Center staff in the area of operations and customer service as necessary
Fulfill Manager-on-Duty rotation and manage day-to-day activities as necessary.
Provide operations support as necessary for special events and holidays
Contribute to the preparation and annual update of the Center's five year strategic plan
Complete required weekly, monthly and quarterly reports
Assist the General Manager in the management of the Comprehensive Emergency Management Plan. Ensure all personnel are trained to function as an Emergency Task Force in Crisis Management response
Oversee operations in a crisis situation ensuring the safety and security of all customers, tenants, guest and assets
Resolve escalated customer complaints
Work with security and local officials to plan and oversee a fire safety program.
Establish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.)
MINIMUM QUALIFICATIONS:
Bachelor's degree or equivalent experience
Minimum 5 years of prior Operations, Facilities or Property Management experience
Working knowledge of maintenance and operational functions strongly preferred
Ability to read and understand blue prints, CAD drawings and other schematics
Meets commitments - produces accurate work
Solution oriented and results driven
Basic to moderate computer skills (email, excel, word, online order systems etc.)
Valid Driver's License
Ability to lift and carry up to 50 pounds
The salary range for this position is $77,336.37 - $139,454.93. Actual compensation within that range will be dependent upon various factors, including an individual's skills, experience and qualifications and the geographic location of the job. It is uncommon for an individual to be hired at the top end of the pay range
Simon offers a comprehensive benefits package, including, but not limited to, medical, dental, and vision coverage, 401(k), life and AD&D insurance, disability insurance, flexible spending accounts, and paid time off.
$77.3k-139.5k yearly Auto-Apply 45d ago
Director of S&OP
Ed Miniat, LLC
Operations manager job in South Holland, IL
The Director of S&OP is a transformational planning leader responsible for elevating the company's Demand Planning maturity, capacity management, finite scheduling, inventory strategy, and customer fulfillment. This role owns the end-to-end IBP/S&OP process, including the consensus Demand Plan and the Supply & Capacity elements, partnering closely with Operations and Sales to drive alignment on production priorities and service expectations.
The Director leads a team responsible for customer order management and plant-level finite scheduling, and is accountable for key enterprise outcomes including OTIF performance, inventory availability, capacity utilization, and production schedule stability. They will also play a central leadership role in the company's upcoming ERP transformation and the development of AI-enabled scheduling and capacity optimization tools.
Primary Responsibilities:
Own and Transform the Integrated IBP/S&OP Process (Demand & Supply)
* Own the entire Demand Planning cycle, including statistical forecasting, forecast review, and finalization of the consensus forecast.
* Lead the monthly Demand Review process, partnering directly with Sales, Marketing, and Finance to validate commercial plans and incorporate market intelligence and customer insights.
* Elevate the quality, repeatability, and strategic value of supply planning and capacity review processes.
* Strengthen cross-functional alignment and visibility into supply risks, inventory drivers, and production constraints.
Own Capacity Planning Across Two Shared-Capability Facilities
* Act as the final owner of the capacity model, recommending staffing adjustments, overtime needs, and mix/changeover strategies.
* Ensure feasible, reliable, and efficient production plans that support customer and inventory commitments.
Lead Finite Scheduling & Drive AI-Enabled Optimization
* Oversee plant scheduling execution while redesigning the scheduling process using advanced analytics and AI.
* Reduce changeovers, increase throughput, stabilize production, and integrate new scheduling capabilities into future systems.
Oversee Customer Service & Fulfillment Performance
* Lead Customer Service representatives, strengthen customer order management processes, and serve as the top escalation point.
* Drive continuous improvement with OTIF as the primary KPI.
Redesign Inventory & Safety Stock Strategy
* Own both the logic and execution of safety stock policies.
* Improve OTIF and reduce carrying costs while using inventory strategically to smooth production volatility.
Lead Through Change
* Serve as a key leader in the ERP transition, ensuring planning excellence is embedded in future-state technology and workflows.
* Bring a mindset of curiosity, analytics, and continuous improvement to transform planning systems and culture.
* Perform other duties as assigned
Supervisory Responsibilities:
* Oversee, direct, and support Customer Service and Scheduling teams.
Requirements:
* 10 years' experience in supply planning, operations planning, or IBP/S&OP leadership.
* Strong experience in capacity modeling, production planning, and finite scheduling.
* Proven ability to lead transformative change, including system implementations and process redesign.
* High analytical capability with advanced Excel/Power BI skills; openness to AI/ML tools.
* Experience in food manufacturing or a similar high-complexity environment preferred.
* Strong leadership presence with the ability to influence cross-functionally and develop high-performing teams.
Competencies:
* Communication: The ability to give and gather information and actively manage the communication process by asking questions, conveying complex information in plain language, listening and considering others' views, state own views clearly and concisely, and address conflict in a professional and productive manner.
* Detail Oriented: Thoroughness in accomplishing a task through concern for all the areas involved no matter how small; monitors and checks work or information; and plans and organizes time and resources efficiently.
* Time Management: Able to make the most effective use of one's own time and that of others; gets the job done without procrastinating or delaying; is constantly aware of what is the best use of time.
* Results Orientation: The ability to focus on the desired result of one's own or one's unit's work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.
* Project Management: Able to initiate, plan, execute, control, and close the work of a team to achieve specific goals and meet specific success criteria.
Benefits for this role include: Medical, vision, dental, potential bonus up to 25% (50% personal performance based & 50% company performance), profit sharing (which feeds retirement) at a minimum of 3% annually and 200 hours PTO in the 1st 12 months
$73k-132k yearly est. 5d ago
Director of Operations
Spanish Community Center
Operations manager job in Joliet, IL
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Director of Operations STATUS: Full-time CLASSIFICATION: Exempt REPORTS TO: Executive Director PAY RATE: $78,750
The Director of Operations provides strategic leadership, operational oversight, and programmatic direction to ensure the successful execution of the organization's initiatives, community engagement, and service delivery. This role works closely with the Executive Director to align programs with organizational objectives, maintain compliance with funding requirements, and enhance the agency's impact through innovative service models. The Director of Operations will support program supervisors, foster partnerships, oversee budgeting, and drive a culture of continuous improvement, ensuring all programs meet high-quality standards and deliver meaningful outcomes.
ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES:
Program Strategy, Development & Leadership
Develop, implement, and evaluate program strategies to align with the organization's mission, vision, and strategic goals.
Lead the design and expansion of programs to meet evolving community needs, ensuring sustainable growth and long-term impact.
Monitor and analyze program effectiveness, using data-driven insights to refine services and enhance delivery outcomes.
Ensure all programs incorporate best practices, innovation, and research-based methodologies.
Establish benchmarks and performance metrics to measure success and ensure continuous improvement.
Identify potential risks within programs and develop strategies to mitigate challenges.
Staff Supervision, Training & Development
Provide leadership, direction, and mentorship to program supervisors and staff, fostering a culture of collaboration and excellence.
Conduct regular staff meetings to provide guidance, ensure alignment, and address challenges in program execution.
Develop professional development initiatives, training programs, and coaching opportunities to build staff capacity and expertise.
Promote a culture of accountability, creativity, and high performance through ongoing feedback and performance evaluations.
Address staff concerns and conflicts, ensuring a positive and productive work environment.
Program Operations & Quality Assurance
Oversee daily program operations, ensuring services are delivered efficiently and effectively.
Establish and enforce program policies, procedures, and quality assurance measures.
Conduct internal audits and assessments to identify areas for improvement and implement corrective actions.
Ensure all programs meet regulatory, ethical, and accreditation standards.
Facilitate cross-program collaboration to optimize service delivery and maximize impact.
Grant Management, Compliance & Financial Oversight
Oversee execution of grants, ensuring compliance with funding requirements and timely reporting.
Work with finance and development teams to track program budgets, ensuring efficient resource allocation and financial sustainability.
Assist in writing grant proposals, applications, and reports to secure funding and demonstrate program impact.
Monitor fiscal performance of programs and adjust spending as needed to align with budgetary goals.
Collaborate with funders, government agencies, and community partners to maintain transparency and accountability.
Community Engagement, Advocacy & Partnerships
Develop and implement strategies to strengthen partnerships with local agencies, coalitions, and stakeholders.
Represent the organization in public forums, community events, task forces, and advocacy initiatives.
Collaborate with external organizations to develop joint programs, resource-sharing opportunities, and community impact initiatives.
Foster relationships with policymakers, funders, and local leaders to advocate for policies and funding that support the organization's mission.
Develop outreach initiatives to enhance community awareness, engagement, and participation in programs.
Public Relations, Communications & Fundraising Support
Work with the Development Associate to create compelling presentations that highlight the impact of programs to donors, funders, and the community.
Support marketing and communication efforts by contributing to newsletters, reports, and promotional materials.
Engage in storytelling efforts to showcase success stories and demonstrate program effectiveness.
Represent the organization at conferences, panels, and media interviews to elevate visibility and reputation.
Data Management & Reporting
Maintain accurate records and ensure timely submission of program reports in compliance with agency, state, and federal requirements.
Utilize data systems to track performance, measure impact, and inform decision-making.
Present data and findings to the Executive Director, board members, and stakeholders to demonstrate program outcomes.
MINIMUM REQUIRED QUALIFICATIONS:
Master's degree in social work, psychology, human services, applied behavioral science, or a related field.
Minimum of 5 years of supervisory experience, preferably in a nonprofit or community-based setting.
Fluency in Spanish (reading, writing, and speaking).
Proven experience in implementing and overseeing outcome measurement systems.
Strong ability to lead, motivate, and manage diverse teams.
High level of cultural competency and ability to work with families from diverse racial, socioeconomic, and educational backgrounds.
Experience in crisis intervention, trauma-informed care, and working with vulnerable populations.
Exceptional strategic thinking, problem-solving, and decision-making skills.
Ability to effectively manage multiple projects, deadlines, and competing priorities.
Strong written and verbal communication skills, including public speaking and grant writing.
Proficiency in Microsoft Office, database management, and other relevant software tools.
Valid driver's license and reliable transportation.
PHYSICAL AND WORK ENVIRONMENT REQUIREMENTS
Regular travel to client homes, partner agencies, and a second site in Kankakee
Ability to sit, stand, or walk for extended periods
May involve occasional evening or weekend work depending on client needs and events
WORK SCHEDULE:
Monday-Friday, 9 AM-5 PM
Evening and weekend availability as needed for special events, community engagement, and crisis response situations.
DISCLAIMER This job description is not intended to be a contract. Duties and responsibilities may change based on organizational needs.
Benefits
Medical
Dental
401K
Paid time off Compensation: $78,750.00 per year
History The Spanish Community Center (SCC) has a special place in Will County's history as an example of what a small group of committed individuals can do to make a difference. Over 50 years ago, the Adler, Maher, and Hernandez personally responded to the needs of the migrant community in Joliet by founding the SCC out of a house located at 205 Herkimer St, before relocating to its current location in the early 1980's. Today, the SCC stays true to its mission of serving as Will County's only bilingual one-stop shop of social and educational services. Although originally focused on Spanish-speaking peoples, we proudly serve individuals of all backgrounds.
Our Mission
The Spanish Community Center helps improve the life for Latinos, immigrants, and low income people through educational and social services.
Our Vision
The Spanish Community Center is a bridge to the well-being of all members in an inclusive and engaged community.
Our Values
Excellence
Trust through integrity
Welcoming environment through empathy and respect for all
Belief in the potential of each individual
Advocacy for and with the community
The power of a diverse local community
$78.8k yearly Auto-Apply 60d+ ago
Chicago Site support operator
General Motors 4.6
Operations manager job in Bolingbrook, IL
The Role:
Looking for Site Support at the Chicago PDC for 2nd Shift.
Monitors service delivery and health of the environment. Frequent contact with others outside the work group. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Training, education and/or experience in Computer Operations. Other experience in computer hosting, Data center operations, etc. Holds themselves and others accountable for demonstrating GMs values and cultural behaviors. Models GM behaviors and creates a winning culture. Performs other related duties as assigned.
Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Training, education and/or experience in Computer Operations. Other experience in computer hosting, Data center operations, etc.
The Site Support Analyst provides hands-on technical support for IT hardware, software, and end-user services within the warehouse environment. This role ensures reliable operation of IT systems, resolves technical issues promptly, and supports business-critical processes by maintaining compliance with corporate IT standards.
What You'll Do:
Hardware & Infrastructure Support
Install, configure, and maintain IT hardware including PCs, laptops, printers, scanners, and mobile devices.
Perform routine hardware diagnostics and preventive maintenance.
Coordinate with vendors for hardware repairs and warranty claims.
Track and manage IT assets to ensure accurate inventory records.
End-User Support
Provide first-level and second-level technical support for warehouse staff and remote users.
Troubleshoot issues related to operating systems, applications, and network connectivity.
Escalate complex issues to appropriate teams while maintaining ownership until resolution.
Document solutions and contribute to the knowledge base for common issues.
Operational Compliance & Security
Ensure adherence to IT security policies and access control procedures.
Assist with software updates, patches, and antivirus deployments.
Support audits and compliance checks for IT systems and processes.
Collaboration & Communication
Work closely with global IT teams to align site operations with corporate standards.
Communicate effectively with end-users to provide clear instructions and updates.
Participate in IT projects such as hardware refreshes and technology rollouts.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$119k-148k yearly est. Auto-Apply 7d ago
Director, Operations-V
Simon Property Group 4.8
Operations manager job in Aurora, IL
PRIMARY PURPOSE:
The Operations Director is responsible for maximizing the customers shopping experience and tenant sales by ensuring a clean, well maintained, safe, and friendly and aesthetically pleasing environment, and asset preservation and enhancement while ensuring implementation of all Simon standards. The Operations Director will oversee all operational functions, projects, construction, and contracted services at the center among other things. Therefore, the Operations Director oversees the onsite maintenance, grounds keeping and custodial teams.
PRINCIPAL RESPONSIBILITIES:
The successful candidate's responsibilities will include, but not be limited to:
Develop 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans
Oversees Preventative Maintenance of equipment and record keeping/related logs
Ensures property safety systems are up to code, maintained and inspected
Conduct daily walk-through's of the property to ensure physical assets are in best possible operating condition. Respond rapidly to any operational issues uncovered in property inspections
Assist in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget
Manage Property Operating expenses within or below budget levels. Effectively manage negative financial variances to overcome or minimize loss within Property Operating budget
Conduct regular property inspections and assess the physical assets of the property. Prioritize capital projects to reflect critical needs and affordability
Manage the work process for both capital projects and ongoing services - including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and/or payment
Manage preventative maintenance program and oversee any necessary repair or construction work to sustain a safe and reliable environment
Manage relationships with third party contracted services providers and ensure adherence to Simon's Purchasing Policy and Code of Business Conduct
Co-manage Construction activities with the corporate Development team
Maintain a safe environment through identification and elimination of any safely hazards to staff, tenants and customers. This includes the administration of all training and regulatory programs (OSHA, ADA, EPA etc)
Lead maintenance staff in work assignments and training. Assist in maintenance staff performance reviews
Ensure public safety, Center security and effective risk management
Read and interpret engineering drawings and schematic diagrams
Assist General Manager with maximizing margin of profit centers
Performs Condition Assessments (either personally or with the assistance of consultants) to develop basis for long range capital plans and budgets
Ensure information contained within the capital database is accurate, current and updated on a real time basis as changes occur
Complete timely review and processing of vendor invoices, to ensure accurate services were provided prior to payment
Knowledge of leases in order to determine financial responsibility of operational issues.
Implement the energy plan communicated by General Manager for to minimize costs while maintaining a comfortable and safe shopping experience
Prepare and oversee operational budgets and ensure all costs associated with property operations are managed with direct guidance and oversight
Provide leadership and guidance to the Center staff in the area of operations and customer service as necessary
Fulfill Manager-on-Duty rotation and manage day-to-day activities as necessary.
Provide operations support as necessary for special events and holidays
Contribute to the preparation and annual update of the Center's five year strategic plan
Complete required weekly, monthly and quarterly reports
Assist the General Manager in the management of the Comprehensive Emergency Management Plan. Ensure all personnel are trained to function as an Emergency Task Force in Crisis Management response
Oversee operations in a crisis situation ensuring the safety and security of all customers, tenants, guest and assets
Resolve escalated customer complaints
Work with security and local officials to plan and oversee a fire safety program.
Establish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.)
MINIMUM QUALIFICATIONS:
Bachelor's degree or equivalent experience
Minimum 5 years of prior Operations, Facilities or Property Management experience
Working knowledge of maintenance and operational functions strongly preferred
Ability to read and understand blue prints, CAD drawings and other schematics
Meets commitments - produces accurate work
Solution oriented and results driven
Basic to moderate computer skills (email, excel, word, online order systems etc.)
Valid Driver's License
Ability to lift and carry up to 50 pounds
The salary range for this position is $86,527.24 - $162,281.98. Actual compensation within that range will be dependent upon various factors, including an individual's skills, experience and qualifications and the geographic location of the job. It is uncommon for an individual to be hired at the top end of the pay range.
Simon offers a comprehensive benefits package, including, but not limited to, medical, dental, and vision coverage, 401(k), life and AD&D insurance, disability insurance, flexible spending accounts, and paid time off.
How much does an operations manager earn in Kankakee, IL?
The average operations manager in Kankakee, IL earns between $49,000 and $126,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Kankakee, IL
$78,000
What are the biggest employers of Operations Managers in Kankakee, IL?
The biggest employers of Operations Managers in Kankakee, IL are: