Hawaii General Manager - Lead Growth & Guest Experience
Jambahawaii
Operations manager job in Wailuku, HI
A leading smoothie company in Wailuku, HI is seeking a passionate General Manager to oversee store operations and create unforgettable guest experiences. The role involves managing a high-performing team, achieving sales targets, and ensuring brand standards are upheld. Candidates should have a minimum of 2 years of management experience, strong leadership skills, and a commitment to exceptional customer service. This position offers a dynamic environment with growth opportunities, flexible scheduling, and competitive benefits.
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$73k-121k yearly est. 13h ago
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Assistant Store Manager
O'Reilly Automotive Stores 4.3
Operations manager job in Lahaina, HI
Compensation Pay Range:
$14.00 - $23.00
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager's absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Lead the store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc )
Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.)
Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training.
Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
Make sure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Utilize electronic outside purchase order ledger to ensure special orders and outside purchases are handled efficiently and according to procedure.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated, and Image Maker and merchandising tasks are delegated and completed as assigned.
Make sure all team members are complying with company policies specifically; adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out accordingly.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area.
Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in-store service/test equipment, and delivery vehicles.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Sales Specialist Training, Assistant Manager Certification and RSS Certification
Desired:
Certified Parts Professional Certification; ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call option 1, and provide your requested accommodation, and position details.
$14-23 hourly 1d ago
Spa Operations Manager - Grand Wailea, A Waldorf Astoria Resort
Hilton 4.5
Operations manager job in Wailea, HI
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Spa Manager to join the Team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
This position will be reporting to the Assistant Director of Spa and Wellness. The ideal candidate will at least 3 years experience in luxury hospitality and/or larger spa environment, knowledge of spa services and treatments and a strong ability to show initiative.
Pay Range: The salary range is $75,000 - $85,000 and is based on applicable and specialized experience and location.
Want to learn more?Hotel Website,Facebook,Instagram,YouTube
What will I be doing?
As a Spa Manager, you would be responsible for managing and administering the activities and services of all Spa-related operations (i.e. Spa, Fitness Center, Salon, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Manage and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management and meeting participation and facilitation
Develop and implement spa menus and marketing strategies
Ensure spa cleanliness and maintain and ensure the functionality of spa equipment
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Monitor team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward
Recruit, interview and train team members
Participate in and lead meetings
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
#LI-JO1
$75k-85k yearly 7d ago
Assistant Area Operations Manager
Back of House Solutions LLC 4.0
Operations manager job in Kihei, HI
About the Role:
The Assistant Area OperationsManager will support the Regional OperationsManager in multiple locations within Maui to ensure efficient and effective service to our partners and staff. The role involves collaborating closely with department heads to implement strategic initiatives, communicating and training our staff, and maintaining high standards of service. The Assistant Area OperationsManager will work with other Back of House Concepts management, contributing to staff development, performance management, and compliance with health and safety regulations. Ultimately, this position drives operational excellence that aligns with the resort's commitment to hospitality and guest satisfaction.
Minimum Qualifications:
Bachelor's degree in Hospitality Management, Business Administration, or a related field.
Minimum of 3 years of experience in operationsmanagement within the hospitality industry.
Proven ability to manage multiple teams and coordinate cross-functional activities.
Strong knowledge of health, safety, and sanitation standards applicable to hospitality operations.
Excellent communication and interpersonal skills.
Preferred Qualifications:
Experience working in a luxury resort or high-end hospitality environment.
Experience working in the Hawaii market or familiarity with regional business practices and cultural considerations.
Background in the "Other Services" industry sector or similar service-oriented environments.
Proficiency with operationalmanagement software and data analytics tools.
Multilingual abilities, particularly in languages relevant to the guest demographic.
Responsibilities:
Assist in overseeing daily operations across housekeeping and food and beverage departments to ensure smooth and efficient service delivery.
Coordinate with department managers to implement operational policies, procedures, and standards that enhance guest experience.
Monitor performance metrics and prepare reports to identify areas for improvement and support decision-making processes.
Support recruitment, training, and development initiatives to build a skilled and motivated team.
Ensure compliance with health, safety, and sanitation regulations across all operational areas.
Manage inventory control and resource allocation to optimize operational costs without compromising quality.
Address guest concerns promptly and effectively to maintain high levels of customer satisfaction.
Participate in budgeting and financial planning activities to support the achievement of business objectives.
Skills:
The Assistant Area OperationsManager utilizes strong leadership and organizational skills daily to coordinate complex operations and ensure all teams work cohesively towards common goals. Effective communication skills are essential for liaising with staff, management, and guests, facilitating clear understanding and swift resolution of issues. Analytical skills are applied to monitor operational metrics, interpret data, and implement improvements that enhance efficiency and service quality. Knowledge of hospitality software systems supports accurate tracking of inventory, and financial performance. Additionally, problem-solving abilities enable the manager to address unexpected challenges proactively, maintaining smooth operations and guest satisfaction.
$43k-61k yearly est. Auto-Apply 60d+ ago
Regional Director Condo Operations
Outrigger Resorts 4.6
Operations manager job in Lahaina, HI
Work in a company where people truly believe in what they're doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.
Directly responsible to ensure overall operations of Hawaii Vacation Condos properties in the region are effectively managed. Ensuring effective leadership of property operations and all on-site departments in addition to effective communication with OUTRIGGER Corporate office. Maximize profitability, customer satisfaction levels, product quality, service standards, facility maintenance, work place harmony and property safety practices in accordance with accepted OUTRIGGER Hotels & Resorts standards. Collaborates with various Boards of Directors and Rental Advisory committees, as required. May sit on various Board seats, as required. Responsible to actively promote each property as a quality condominium resort. Represent and promote the resort as a caring and supportive corporate citizen in all local community activities.
Minimum Requirements
Previous experience in condominium and hotel management, or an equivalent combination of education and experience from which comparable job knowledge and skills have been acquired can be substituted for a degree. Minimum five (5) years experience in all phases of condominium and/or hotel/resort management, including sales, marketing, yielding, reservation, daily management of all areas of operations involving human resources, budget management, rooms, housekeeping, resort maintenance, long-range planning and administration of services.
Come Work Here!
$145,000-$160,000, with potential for adjustment based on factors such as an applicant's skills, experience and/or education.
Health Insurance (Dental, Medical, Prescription, Vision)
Paid Holidays, Sick, Vacation and Medical Leave
Retirement Plan (401K)
Recognition and Award Programs
Employee Assistance Program
Discounted Hotel Rates
And many opportunities for growth through our training and development programs!
*please note that benefits may vary depending on position or property
$145k-160k yearly Auto-Apply 44d ago
Area Manager
Diamond Paymaster LLC
Operations manager job in Wailuku, HI
Overall responsibility/accountability for daily operations of assigned parking station(s) and/or facility(ies). Responsibilities vary according to specific site and contract needs.
Essential Duties and Responsibilities:
Include but are not limited to the following, as additional duties and responsibilities may be assigned.
Provide a courteous and professional relationship with all customers, vendors, subordinates, co-workers and managers “Treat others as you would want to be treated.”
Meet and exceed all terms and conditions of contract(s) for the location(s).
Properly train associates in customer service, operational procedures, time card completion and on-the-job safety.
Conduct field audits of associates to ensure revenue collection procedures are being followed and revenue is accurately accounted for.
Ensure operation meets all OSHA and safety standards and complies with company safety procedures.
Ensure cleanliness, signing, safety and compliance of pertinent parking regulations to company standards at all locations by regular monitoring and promptly taking any needed action.
Create, implement and maintain strategies for maximization of profitability of assigned location(s).
Process accounts payables and receivables within established guidelines.
Manage expenses and cash flow, minimizing “loss” stations.
Nourish client/customer base by establishing and maintaining consistent communication with landlords and/or property managers, and actively market for growth.
Provide own transportation at own cost and expense, including, but not limited to fuel, maintenance, repairs and insurance.
Maintain a clean, neat, professional appearance at all times. While on the job, wear the designated uniform, if required, and display identification badge.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
Associates degree, three or more years related experience or training with increasing responsibility. An equivalent combination of education and experience is acceptable.
Language Ability
Able to read, write and comprehend instructions, correspondence and memos. Able to effectively communicate in one-on-one and small group situations.
Math Ability
Able to add, subtract, multiply and divide, using whole numbers.
Reasoning Ability
Able to apply common sense when performing duties and following written and oral instructions.
Computer Skills
Computer literacy, particularly with the Microsoft Office Suite, including word processing, data entry and spreadsheet competency.
Certificates, Licenses, Registrations
Current valid state driver's license and proof of insurance.
Supervisory Responsibilities
Directly supervise one or more employees. Is responsible for the overall direction, coordination, and evaluation of these employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Handle performance documentation, pay adjustments, transfers, promotions, while fostering a cooperative working environment to maximize morale, productivity, and efficiency/effectiveness.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent exposure to wet and/or humid conditions, fumes, or airborne particles and outside weather conditions. The work environment noise level is usually moderate and occasionally loud.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to walk and/or run. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Other:
Able to transfer/relocate to another facility/location without notice at any time. The position may require travel between Canada and the USA, when required for business reasons.
Note: All employees are subject to internal audits to ensure compliance of all policies and procedures related to recording, handling and depositing of money received and of other duties assigned. In the event an employee fails an internal audit, the consequence may be disciplinary action, up to and including termination of employment.
Salary:
We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting.
Benefits:
For full-time employees, we offer a comprehensive benefits package that is subject to elections and eligibility that includes Medical, Dental, Vision, Disability, Health Savings Accounts and/or Flex Spending Accounts, Employee Assistance Program, Employer-Provided Life Insurance, Employer-Provided AD&D, Voluntary Life Insurance and AD&D, Personal Accident Plan, Tuition Reimbursement and a NQ Deferred Compensation Plan. We offer 8 paid holidays per calendar year, as well as Paid Vacation once eligibility requirements are met. Sick pay is available pursuant to the required state and local laws.
We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
$62k-74k yearly est. Auto-Apply 60d+ ago
General Manager (Jamba Maui) - Various Locations
Fresh Dining Concepts
Operations manager job in Wailuku, HI
Lead the Blend - Become a Jamba Hawaii General Manager!
Our Mission: Making eating better, easier, and way more fun! Your Mission: Help us bring that vision to life every single day.
Since Y2K, Jamba has been the go-to lifestyle influencer in Hawaii-leading the pack with refreshing smoothies, ono acai bowls, and that local flair you can only find at Jamba Hawaii. Now, we want YOU to be part of the movement!
We're looking for talented and enthusiastic GENERAL MANAGERS (GMs) to join our Jamba Ohana in beautiful Hawaii!
As a Jamba GM, you're the captain of the ship-responsible for overall store operations, creating unforgettable guest experiences, and driving sales performance. Your mission? Maximize profitability, inspire your team, and deliver brand excellence every single day. You'll develop strong Team Members, Shift Managers, and Assistant GMs while keeping the aloha spirit alive in everything you do!
What You'll Do:
Champion a culture of exceptional guest service and lead by example
Oversee all aspects of store operations-from food prep to guest interactions
Set and achieve sales targets while optimizing operational efficiency
Manage inventory, order supplies, and control costs
Mentor, train, and develop a motivated, high-performing team
Create strategies to boost guest satisfaction and loyalty
Address guest concerns with professionalism and positivity
Collaborate with regional and corporate teams to uphold brand standards
Position Perks & Benefits:
Bonus Opportunities
Flexible scheduling (must be available for all shifts including mornings, evening, weekends and holidays)
Full-time opportunities
Free on-duty shift meals + discounts on Jamba Hawaii products and merchandise
Whirl'd Class training and development with career growth opportunities
Free uniforms
Additional benefits like health insurance, life insurance, 401K and Vacation!
Qualifications
Position Qualifications:
Minimum age: 18 years old
High school diploma or equivalent required; BA/BS in Business or related field preferred
Minimum 2 years of successful management experience with direct P&L accountability
Experience coaching and developing teams in a retail or restaurant environment
Required Availability nights, weekends, and holidays
Service, hospitality, or retail/restaurant experience preferred
Must have experience supervising line staff and management positions
Strong interpersonal, leadership, and financial skills
Proven problem-solving and organizational abilities
Ability to apply sound judgment and lead with optimism
Tech-savvy with Microsoft Office and POS systems
Reliable transportation
Current ServSafe certification (or ability to obtain within 30 days)
Food Handler Permit as required by local law
Compliance with all local Health Department requirements
Ready to lead with flavor and aloha?
Join the Jamba Hawaii Ohana today and blend your future with ours!
$73k-121k yearly est. 2d ago
Operational Excellence Manager
Sitio de Experiencia de Candidatos
Operations manager job in Kapalua, HI
Supports the implementation and execution of innovative business process improvements resulting in measurable financial and/or customer loyalty gains. Acts as a Project Team leader responsible for mobilizing other members of the organization, to accomplish the goals specified in the Project Charter. Influences others to overcome barriers and motivate teams to achieve goals and sustain results. Serves as the subject expert for various projects to further improve business results.
CANDIDATE PROFILE
Education and Experience
• 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years' experience in hospitality management or related professional area.
Preferred
Master Black Belt certification
Breakthrough Leadership (BLT) certification
Advanced Degree
CORE WORK ACTIVITIES
Managing Discipline Work, Projects, and Policies
• Supports the implementation and execution of innovative business process improvements resulting in measurable financial and/or customer loyalty gains.
• Acts as a Project Team leader responsible for mobilizing other members of the organization, to accomplish the goals specified in the Project Charter.
• Acts as sustainability expert to sustain and further improve business financial results.
• Performs the duties of the Breakthrough Leadership Property Champion.
• Works with the Guidance Team to refine and update the Project Team Charters including problem statements, goals (financial, customer, process), project scope, staffing, and scheduling.
• Plans and schedules Project Team Member assignments and meetings; designs and facilitates productive team meetings; and manages project activities outside of team meetings.
• Maintains projects on schedule, keeps GM and Guidance Team informed of progress and problems.
• Leads Project Teams and allocates resources such as own time and that of team members to highest priorities.
• Listens actively and provides clear direction and performance rewards/ recognition.
• Serves as the voice of the Project Team with Guidance Team and as the point of contact between their Team and rest of the property.
• Assures that the approved project improvements are successfully implemented before Project Team(s) disband.
• Provide training to leaders on continuous improvement methodology and formal problem-solving techniques, enabling departments to drive better business results as measured by the balance score card.
Supporting Property Operations
• Influences others to overcome barriers and motivate teams to achieve goals and sustain results. Serves as the subject expert for various projects to further improve business results.
• Works with operations teams to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
• Reviews Gallup data, guest satisfaction results and other data to identify areas of improvement.
• Evaluates if discipline teams are meeting service needs and provides feedback to teams.
• Reviews findings from Gallup data and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.
• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.
• Reviews reports and financial statements to determine operations performance against budget.
• Communicates a clear and consistent message regarding departmental goals to produce desired results.
Managing and Monitoring Activities that Affect the Customer and Guest Experience
• Analyzes and reports daily/weekly/monthly Gallup scores and flash reports.
• Manages Gallup alert process. Tracks guest alerts and follow up and works with operations to eliminate negative trends.
Supporting Profitability
• Supports annual quality audits.
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Supporting Safety Standards and Work Procedures
• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.
• Follows property-specific recovery plans.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Demonstrates self confidence, energy and enthusiasm.
• Manages group or interpersonal conflict.
• Manages time and possesses organizational skills.
• Presents ideas, expectations and information in a concise, organized manner.
• Uses problem solving methodology for decision making and follow up.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$48k-65k yearly est. Auto-Apply 20d ago
Service Manager
Swickard Auto Group
Operations manager job in Kahului, HI
Kahului, HI | Lead the Premier Luxury Service Team on the Island | Aggressive Compensation and performance bonus plan!!
The Service Manager is responsible for overseeing and managing all aspects of the service department, ensuring customer satisfaction, efficient operations, and profitability.
Responsibilities:
Lead all service operations, including scheduling, workflow, and team performance.
Drive profitability through efficient shop management, expense control, and process consistency.
Champion guest satisfaction - achieving CSI scores in the top 10% nationally.
Maintain high technician productivity and retention through coaching and support.
Partner with Parts, Sales, and Accounting to ensure a seamless fixed ops experience.
Enforce compliance with Mercedes-Benz and Swickard quality, warranty, and safety standards.
Recruit, develop, and inspire a service team known for excellence and integrity.
Other duties as assigned
Qualifications:
Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
5+ years of progressive fixed operations or service leadership experience in a dealership environment.
Experience managing a luxury or high-line service department (Mercedes-Benz preferred).
Track record of hitting and exceeding key KPIs:
CSI: 95%+
Technician Efficiency: 100%+
Effective Labor Rate: $145-165
Absorption: 70%+
Strong leadership, communication, and conflict-resolution abilities.
Deep understanding of DMS systems (CDK, Reynolds, or similar).
A guest-first mindset grounded in hospitality and operational discipline.
Physical Requirements:
Ability to stand, walk, and sit for extended periods of time.
Ability to lift and carry heavy objects up to 50 pounds.
Ability to work in a noisy and sometimes dirty environment.
Ability to use hand tools and equipment.
Benefits of Working at Swickard:
Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
Ongoing training and support
Opportunities for continued personal and professional growth.
We are an Equal Opportunity Employer and value diversity and inclusion at our company.
Competitive benefits package:
Insurance: medical, dental, vision, life and pet insurance
Optional disability coverage
401k plan
Paid Holidays
PTO
About Us:
We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
We're a hospitality company that happens to sell cars, parts, and service.
We are a team. Everyone plays a role in our success.
Culture: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?
#T5
Salary Description $120k - $180k annually
$51k-70k yearly est. 27d ago
Cricket Wireless Retail Store Manager
Wireless Revolution LLC
Operations manager job in Wailuku, HI
Job DescriptionWant to join a dynamic wireless company where your ideas and talents really matter?
At Wireless Revolution, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference. We offer our team members a competitive compensation plan with unlimited earning potential. Were a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.
Every day, our Store Managers run all aspects of our retail business including, but not limited to, on the floor sales, business operations, outside marketing, customer service and retention, employee training and development, inventory management.
Our Retail Store Managers:
Assure attainment of all net sales and revenue goals, including developing sales strategies and tactical implementation
Assume direct responsibility for all day-to-day store operations
Coach and develop retail staff
Participate in the staffing process for the store, including hiring and performance management
Promote positive customer experience through modeling great customer service and handling escalations
Demonstrate solid technical competence for all products and services sold
Engage in community activities and business development opportunities
Own store issues, proactively identify challenges and create improvement plans
Desired Qualifications:
Two years proven retail sales experience (interactive sales process, commissioned sales)
Two years of experience in selecting, managing and developing employees (proven leadership skills)
Pre-Employment background check required
$41k-67k yearly est. 1d ago
Branch Manager
Onemain (Formerly Springleaf & Onemain Financials
Operations manager job in Kahului, HI
As a OneMain Branch Manager, you will create an outstanding environment-a place where people enjoy coming to work and making a positive impact in the community. You will lead by example, empowering their team to offer loan products that meet our customers' needs. Your success will be based on your teams' performance. You will be a coach training the team to achieve financial goals in a responsible manner.
In the role
* Build an environment that is customer focused, ensuring all options are presented to for review in the lending process
* Manage collection activities including consulting with customers on loan payments for past due accounts
* Attract and develop high-quality and diverse talent
* Coaches team members by providing actionable feedback and empower career growth
* Drive branch performance by motivating team members while maintaining compliance with all policies and applicable laws
* Uses strategic thinking to prioritize and resolve issues as they arise with speed and consistency
* Must be able to travel locally for business development purposes
REQUIREMENTS
* HS Diploma/GED
* Leadership experience with coaching and leading a team
* Proven experience with meeting sales goals
* Ability to obtain insurance licensing within 6 months of start date where required
Preferred Requirements
* College degree or experience with underwriting, credit decision, or related financial industry experience
LOCATION: On site
Target base salary range is $51,800 - $72,000, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
* Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
* Up to 4% matching 401(k)
* Employee Stock Purchase Plan (10% share discount)
* Tuition reimbursement
* Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
* Paid sick leave as determined by state or local ordinance, prorated based on start date
* Paid holidays (7 days per year, based on start date)
* Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word tags
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit, Leadership
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
$51.8k-72k yearly 22d ago
Branch Manager - Lahaina Branch
Central Pacific Bank 4.8
Operations manager job in Lahaina, HI
Join us as the Branch Manager for our Lahaina Branch. This position comes with a $5,000 sign-on bonus.
This position will lead, coach, and inspire a team of highly skilled professionals to consistently meet and exceed the specific financial needs of a designated community, including consumer and local businesses. Accountable for achieving sales, service, growth, retention, and profitability goals, while ensuring regulatory and legal compliance.
Key Responsibilities
Financial & Production Accountability
Develops and implements sales and service strategies to achieve branch goals, including:
Profitability
Deposit portfolio growth
Lending portfolio growth
Fee income
High-value client portfolio management
Customer & Community Relationships
Builds and strengthens relationships with customers and the community.
Executes strategies to grow the branch's presence and achieve goals across profitability, deposits, lending, fee income, and high-value client segments.
People Management
Recruits, develops, and retains talent to meet business objectives.
Fosters a positive, performance-driven culture by:
Ensuring performance management practices are applied consistently and fairly.
Building trust and a shared team mission.
Holding staff accountable while addressing performance issues constructively.
Providing coaching, development opportunities, and career growth.
Promotes diversity and models the Bank's core values, while supporting EEO and AAP practices and policies.
Ownership & Process Management
Oversees key branch processes to drive customer satisfaction and net operating income.
Makes sound business decisions, including policy exceptions and credit approvals within authority limits.
Balances risk with customer relationship opportunities; ensures branch operations meet compliance, audit, and legal standards.
Delivers exceptional service and responsiveness to customers.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Minimum Qualifications:
Education:
H.S. Diploma or GED equivalency required.
Experience:
5+ years of bank operations experience, or equivalent experience in a financial branch services environment
3+ years of experience of sales of financial products.
3+ years of supervisor experience or 1+ years of management experience
1+ years of customer service management
1+ years of credit experience in consumer/small business/business banking
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
$51k-63k yearly est. Auto-Apply 7d ago
Assistant Store Manager Hawaii
Maui Hi 3.2
Operations manager job in Kahului, HI
GENERAL PURPOSE:
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met
ESSENTIAL FUNCTIONS:
General Operating Requirements
Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
Communicates any variances to Company standards to the Store Manager.
Ensures proper scheduling of Associates to meet business objectives.
Ensures compliance with all State, Local and Federal regulations.
Accepts special assignments as directed by Leadership.
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development
Assists in recruiting, hiring, training and developing non-exempt Associates.
Ensures compliance of Ross personnel policies and procedures.
Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Expense Control
Assists in the management of and continuous monitoring of actual expenditures to be within budget.
Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Ensures all Associates understand and can execute emergency operating procedures.
Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
Assists in the facilitation of monthly safety meetings.
Customer Service
Treats all Customers, Associates, and other leaders with respect.
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand
Represents and supports the Company brand at all times.
Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
Manages Store to ensure a clean, neat, easy to shop environment.
Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Merchandise Processing and In-Store Marketing
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
Ensures merchandise is presented and organized according to Company merchandising guidelines.
Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention
Assists with training Associates on Loss Prevention awareness and Store shortage goals.
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers.
Safeguards confidential information, cash and credit card information and merchandise.
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
Monitors mark-out-of-stock policy to ensure proper administration.
Ensures Public View Monitor (PVM) system is maintained properly.
COMPETENCIES:
Customer Focus
Motivating Others
Drive for Results
Conflict ManagementManaging and Measuring Work
Communication
Hiring and Staffing
Organizing
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Two or more years of Store or Assistant Store Manager experience in a retail environment.
Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
Ability to set priorities and exercise independent judgment.
Maintain high quality of Customer service.
Fluency in English.
Ability to work evenings and weekends.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills
SUPERVISORY RESPONSIBILITIES:
Direct supervision of all non-exempt Associates.
$35k-38k yearly est. Auto-Apply 60d+ ago
Branch Manager - Lahaina Branch
Cpb Group
Operations manager job in Lahaina, HI
Join us as the Branch Manager for our Lahaina Branch. This position comes with a $5,000 sign-on bonus.
This position will lead, coach, and inspire a team of highly skilled professionals to consistently meet and exceed the specific financial needs of a designated community, including consumer and local businesses. Accountable for achieving sales, service, growth, retention, and profitability goals, while ensuring regulatory and legal compliance.
Key Responsibilities
Financial & Production Accountability
Develops and implements sales and service strategies to achieve branch goals, including:
Profitability
Deposit portfolio growth
Lending portfolio growth
Fee income
High-value client portfolio management
Customer & Community Relationships
Builds and strengthens relationships with customers and the community.
Executes strategies to grow the branch's presence and achieve goals across profitability, deposits, lending, fee income, and high-value client segments.
People Management
Recruits, develops, and retains talent to meet business objectives.
Fosters a positive, performance-driven culture by:
Ensuring performance management practices are applied consistently and fairly.
Building trust and a shared team mission.
Holding staff accountable while addressing performance issues constructively.
Providing coaching, development opportunities, and career growth.
Promotes diversity and models the Bank's core values, while supporting EEO and AAP practices and policies.
Ownership & Process Management
Oversees key branch processes to drive customer satisfaction and net operating income.
Makes sound business decisions, including policy exceptions and credit approvals within authority limits.
Balances risk with customer relationship opportunities; ensures branch operations meet compliance, audit, and legal standards.
Delivers exceptional service and responsiveness to customers.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Minimum Qualifications:
Education:
H.S. Diploma or GED equivalency required.
Experience:
5+ years of bank operations experience, or equivalent experience in a financial branch services environment
3+ years of experience of sales of financial products.
3+ years of supervisor experience or 1+ years of management experience
1+ years of customer service management
1+ years of credit experience in consumer/small business/business banking
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
$50k-63k yearly est. Auto-Apply 7d ago
General Manager
Victra 4.0
Operations manager job in Kihei, HI
You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction.
* Building, developing, and mentoring your sales team.
* Working through teams to teach, coach and follow our sales process with Every Guest Every Time
* Attracting and retaining top caliber employees.
* Brand advocate for Victra
* Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
* Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.
* Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully.
* Developing and implementing sales tools and initiatives.
* Maintaining the performance of your store by running retail inventory compliance.
* Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports.
* Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base.
* Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
* Owning all guest escalations and providing a timely resolution.
* Clearly communicating company objectives and priorities to team members and providing timely follow up.
* Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs.
Here's what we can offer you in exchange for your world-class work:
* Paid Training
* Premium Health, Dental, and Vision Insurance
* Paid Maternity Leave
* 401K Match
* Tuition Reimbursement
* 50% off Verizon Service
* VNation Disaster Relief
* Referral Bonus
* Frequent Contests
* Career Advancement Opportunities
Compensation
Base Pay: $62,250.00
Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average #all-in pay is $101579.00 per year for this role.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
* 1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
* Management experience in a commissions-based sales environment.
* Proven track record of achieving challenging team and individual sales goals.
* Balanced multiple opposing priorities in a multifaceted environment.
* Set goals, evaluated performance, and developed a high performing team.
* Basic interview skills and enhanced staffing knowledge.
* High school diploma or GED.
* One or more years of customer service, preferably in a retail or sales environment.
* Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
* At least 18 years of age
* Legally authorized to work in the United States
Physical Requirements
* Ability to lift ten pounds.
* Ability to stand for long periods of time
Training Requirements
All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
$62.3k-101.6k yearly 26d ago
Assistant Manager - Maui Marketplace
The Gap 4.4
Operations manager job in Kahului, HI
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $21.30 - $29.30 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$21.3-29.3 hourly 60d+ ago
Assistant Manager
Housemart
Operations manager job in Kihei, HI
Would you enjoy working in a positive family environment with high employee engagement and a focus on expanding our services and growing our business to serve our community?
HouseMart is a local family-owned business consisting of 34 Ace Hardware, Ben Franklin Craft and Daiso stores, with over 500 employees in Hawaii, Washington, Oregon, and Nevada. The HouseMart vision is “to become the best operating chain of independent craft and retail stores in the country."
As a family-owned business for more than 70 years, the HouseMart brand strives to serve as a symbol of family values, exceptional service, and commitment to providing the products our customers need. Built upon an entrepreneurial spirit, we continually look for opportunities to further expand and diversify our business, while still operating under the same family values.
Kihei Ace Hardware is seeking a Full-Time Assistant Manage. This position is responsible for assisting in all facets of the store's daily operations to increase sales and profit. Provides continuous coaching to all employees on proper selling techniques, inventory best practices and product knowledge.
ESSENTIAL FUNCTIONS:
Assist Store Manager in monitoring the daily goals and monthly sales achievements as compared to budgeted goals and history to meet/exceed expectations.
Embrace the Company's vision, mission, goals, objectives and core values.
Assist Store manager in planning and controlling financial matters within budgeted limits.
Ensure that all company objectives, policies and procedures are adhered to within the store's operation.
Greets every customer within 10 feet, in a timely, friendly and courteous manner.
Determines customers' needs and offers an appropriate service, product and/or suggestion.
Personally accompany customers to the merchandise location.
Cultivates customers' good will and encourages repeat business through suggestive selling. Handles customer special orders for non-stock items. Writes customer rain checks.
Continually educates themselves about products and retains specific knowledge about current advertised items
Cultivate customer's good will and encourage repeat business.
Ensure that all company objectives, policies and procedures are adhered to within the store's operation.
Recruit, train and develop staff to Company expectations.
Foster, support, and maintain high morale by developing an effective teamwork concept among all employees.
Assist in maintaining the perpetual inventory system and the annual preparation and taking of store physical inventory.
Accurately perform related duties including but not limited to the role of Sales Associate, Cashier and other positions in store.
Assists with store visit reports and audits.
JOB QUALIFICATIONS
Bachelor's degree in business management or related field or at least 3 years of related experience may be substituted.
2-3 years of retail and/or business supervisory experience preferred or a completion of a Manager Trainee Program.
Working experience with MS Office, Google, internet and e-mail.
Excellent verbal and written communication and organizational skills.
MENTAL DEMANDS:
Requires attention to detail, concentration, and alertness.
Mathematical skills to calculate yardage, square footage, fractions, percentages, pricing, discounts, taxes, returns, charges, making change, taking inventory, ordering, verification of quantities, etc.
Ability to work under pressure, demonstrate effective decision-making, and ability to exercise sound judgment.
Ability to perform multiple tasks at the same time.
Organizes work to complete assignments, maintains accuracy, pays attention to detail, and demonstrates customer service standards.
PHYSICAL DEMANDS:
Occasional push, pull, and/or lift up to 60 lbs. of materials, including lifting and maneuvering up to 100 lbs. of merchandise using a hand truck.
Ability to stand for durations up to 8 hours at a time.
Frequent reaching, twisting, turning, stooping, squatting, crouching, grasping and squeezing.
Manual dexterity to operate cash register, computer, calculator and misc. hand tools.
Ability to be certified to operate a forklift as assigned.
WORKING CONDITIONS:
Work Environment: Works under regular store conditions. Occasional exposure to heat, dust, solvents, chemicals, paint, glues, etc.
Equipment/Tools Used: Occasional use of various store equipment such as forklift, various hand tools (i.e. glue guns, scissors, stapler, saws, drills, etc.) cash register, key machine, paint mixers, computer, printers, fax machine, shredder, calculator, telephone, two-way radios and headsets etc.
Work Hours: Available flexible hours as required. (Including days, nights, weekends, and holidays)
FULL TIME BENEFITS:
Health Plan Coverage (Medical, Vision, Dental)
20% Employee Discount
401(k) with Employer Match
Profit Sharing Program
100% Company Paid Life Insurance
Vacation, Sick Leave, Personal Leave and Holidays
Our success is directly attributed to our employees, and we are looking for our next generation of winning team members.
We are a drug-free workplace and an equal opportunity employer.
$27k-45k yearly est. Auto-Apply 35d ago
General Manager
Jambahawaii
Operations manager job in Wailuku, HI
Job Details
Salary Range: $58,000.00 - $70,000.00 Salary
Lead the Blend - Become a Jamba Hawaii General Manager!
Our Mission: Making eating better, easier, and way more fun! Your Mission: Help us bring that vision to life every single day.
Since Y2K, Jamba has been the go‑to lifestyle influencer in Hawaii-leading the pack with refreshing smoothies, ono acai bowls, and that local flair you can only find at Jamba Hawaii. Now, we want YOU to be part of the movement!
We're looking for talented and enthusiastic GENERAL MANAGERS (GMs) to join our Jamba Ohana in beautiful Hawaii!
As a Jamba GM, you're the captain of the ship-responsible for overall store operations, creating unforgettable guest experiences, and driving sales performance. Your mission? Maximize profitability, inspire your team, and deliver brand excellence every single day. You'll develop strong Team Members, Shift Managers, and Assistant GMs while keeping the aloha spirit alive in everything you do!
What You'll Do:
Champion a culture of exceptional guest service and lead by example
Oversee all aspects of store operations-from food prep to guest interactions
Set and achieve sales targets while optimizing operational efficiency
Manage inventory, order supplies, and control costs
Mentor, train, and develop a motivated, high‑performing team
Create strategies to boost guest satisfaction and loyalty
Address guest concerns with professionalism and positivity
Collaborate with regional and corporate teams to uphold brand standards
Position Perks & Benefits:
Bonus Opportunities
Flexible scheduling (must be available for all shifts including mornings, evenings, weekends and holidays)
Full‑time opportunities
Free on‑duty shift meals + discounts on Jamba Hawaii products and merchandise
Whirl'd Class training and development with career growth opportunities
Free uniforms
Additional benefits like health insurance, life insurance, 401K and Vacation!
Qualifications Position Qualifications:
Minimum age: 18 years old
High school diploma or equivalent required; BA/BS in Business or related field preferred
Minimum 2 years of successful management experience with direct P&L accountability
Experience coaching and developing teams in a retail or restaurant environment
Required Availability nights, weekends, and holidays
Service, hospitality, or retail/restaurant experience preferred
Must have experience supervising line staff and management positions
Strong interpersonal, leadership, and financial skills
Proven problem‑solving and organizational abilities
Ability to apply sound judgment and lead with optimism
Tech‑savvy with Microsoft Office and POS systems
Reliable transportation
Current ServSafe certification (or ability to obtain within 30 days)
Food Handler Permit as required by local law
Compliance with all local Health Department requirements
Ready to lead with flavor and aloha?
Join the Jamba Hawaii Ohana today and blend your future with ours!
#J-18808-Ljbffr
$58k-70k yearly 13h ago
Assistant Area Operations Manager
Back of House Solutions LLC 4.0
Operations manager job in Kihei, HI
About the Role:
The Assistant Area OperationsManager will support the Regional OperationsManager in multiple locations within Maui to ensure efficient and effective service to our partners and staff. The role involves collaborating closely with department heads to implement strategic initiatives, communicating and training our staff, and maintaining high standards of service. The Assistant Area OperationsManager will work with other Back of House Concepts management, contributing to staff development, performance management, and compliance with health and safety regulations. Ultimately, this position drives operational excellence that aligns with the resort's commitment to hospitality and guest satisfaction.
Minimum Qualifications:
Bachelor's degree in Hospitality Management, Business Administration, or a related field.
Minimum of 3 years of experience in operationsmanagement within the hospitality industry.
Proven ability to manage multiple teams and coordinate cross-functional activities.
Strong knowledge of health, safety, and sanitation standards applicable to hospitality operations.
Excellent communication and interpersonal skills.
Preferred Qualifications:
Experience working in a luxury resort or high-end hospitality environment.
Experience working in the Hawaii market or familiarity with regional business practices and cultural considerations.
Background in the "Other Services" industry sector or similar service-oriented environments.
Proficiency with operationalmanagement software and data analytics tools.
Multilingual abilities, particularly in languages relevant to the guest demographic.
Responsibilities:
Assist in overseeing daily operations across housekeeping and food and beverage departments to ensure smooth and efficient service delivery.
Coordinate with department managers to implement operational policies, procedures, and standards that enhance guest experience.
Monitor performance metrics and prepare reports to identify areas for improvement and support decision-making processes.
Support recruitment, training, and development initiatives to build a skilled and motivated team.
Ensure compliance with health, safety, and sanitation regulations across all operational areas.
Manage inventory control and resource allocation to optimize operational costs without compromising quality.
Address guest concerns promptly and effectively to maintain high levels of customer satisfaction.
Participate in budgeting and financial planning activities to support the achievement of business objectives.
Skills:
The Assistant Area OperationsManager utilizes strong leadership and organizational skills daily to coordinate complex operations and ensure all teams work cohesively towards common goals. Effective communication skills are essential for liaising with staff, management, and guests, facilitating clear understanding and swift resolution of issues. Analytical skills are applied to monitor operational metrics, interpret data, and implement improvements that enhance efficiency and service quality. Knowledge of hospitality software systems supports accurate tracking of inventory, and financial performance. Additionally, problem-solving abilities enable the manager to address unexpected challenges proactively, maintaining smooth operations and guest satisfaction.
$43k-61k yearly est. Auto-Apply 60d+ ago
Cricket Wireless Retail Store Manager
Wireless Revolution LLC
Operations manager job in Kaunakakai, HI
Job Description Want to join a dynamic wireless company where your ideas and talents really matter?
At Wireless Revolution, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference. We offer our team members a competitive compensation plan with unlimited earning potential. Were a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.
Every day, our Store Managers run all aspects of our retail business including, but not limited to, on the floor sales, business operations, outside marketing, customer service and retention, employee training and development, inventory management.
Our Retail Store Managers:
Assure attainment of all net sales and revenue goals, including developing sales strategies and tactical implementation
Assume direct responsibility for all day-to-day store operations
Coach and develop retail staff
Participate in the staffing process for the store, including hiring and performance management
Promote positive customer experience through modeling great customer service and handling escalations
Demonstrate solid technical competence for all products and services sold
Engage in community activities and business development opportunities
Own store issues, proactively identify challenges and create improvement plans
Desired Qualifications:
Two years proven retail sales experience (interactive sales process, commissioned sales)
Two years of experience in selecting, managing and developing employees (proven leadership skills)
Pre-Employment background check required
How much does an operations manager earn in Wailuku, HI?
The average operations manager in Wailuku, HI earns between $41,000 and $75,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Wailuku, HI
$56,000
What are the biggest employers of Operations Managers in Wailuku, HI?
The biggest employers of Operations Managers in Wailuku, HI are: