Receptionist/human resources assistant vs office receptionist

The differences between receptionist/human resources assistants and office receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receptionist/human resources assistant and an office receptionist. Additionally, a receptionist/human resources assistant has an average salary of $35,765, which is higher than the $33,554 average annual salary of an office receptionist.

The top three skills for a receptionist/human resources assistant include greeting visitors, data entry and customer service. The most important skills for an office receptionist are patients, customer service, and phone calls.

Receptionist/human resources assistant vs office receptionist overview

	Receptionist/Human Resources Assistant	Office Receptionist
Yearly salary	$35,765	$33,554
Hourly rate	$17.19	$16.13
Growth rate	-	-
Number of jobs	63,704	80,143
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 36%
Average age	43	42
Years of experience	2	2

What does a receptionist/human resources assistant do?

Receptionists/human resources assistants perform a wide range of administrative duties. Chiefly, they are required to answer employee questions, process mail, create and distribute documents, giving customer service to employees, and serving as a liaison with vendors and administrators. This is a position that demands proficiency in written and verbal communication, as well as word processing, calendaring, and spreadsheet skills. Also, a positive attitude and flexibility is a definite must.

What does an office receptionist do?

An office receptionist, or administrative assistant, performs various administrative tasks for an organization. These tasks may include answering phone calls, providing the public and customers with information, and warmly welcoming, greeting, and directing visitors or guests accordingly. Additionally, an office receptionist is responsible for maintaining security by issuing visitor badges, monitoring logbooks, and following procedures. Administrative assistants are also responsible for preparing and processing travel vouchers and other documents. Some employers prefer someone with a college or bachelor's degree, telephone skills, and excellent communication skills.

Receptionist/human resources assistant vs office receptionist salary

Receptionist/human resources assistants and office receptionists have different pay scales, as shown below.

	Receptionist/Human Resources Assistant	Office Receptionist
Average salary	$35,765	$33,554
Salary range	Between $29,000 And $43,000	Between $27,000 And $41,000
Highest paying City	-	Minneapolis, MN
Highest paying state	-	Alaska
Best paying company	-	Dairy Farmers of America
Best paying industry	-	Manufacturing

Differences between receptionist/human resources assistant and office receptionist education

There are a few differences between a receptionist/human resources assistant and an office receptionist in terms of educational background:

	Receptionist/Human Resources Assistant	Office Receptionist
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Receptionist/human resources assistant vs office receptionist demographics

Here are the differences between receptionist/human resources assistants' and office receptionists' demographics:

	Receptionist/Human Resources Assistant	Office Receptionist
Average age	43	42
Gender ratio	Male, 5.8% Female, 94.2%	Male, 9.5% Female, 90.5%
Race ratio	Black or African American, 10.7% Unknown, 4.9% Hispanic or Latino, 21.4% Asian, 8.1% White, 53.9% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 22.6% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	15%	6%

Differences between receptionist/human resources assistant and office receptionist duties and responsibilities

Receptionist/human resources assistant example responsibilities.

Operate TALEO software system for managing prospective and current employee application status and procedures
Prepare PowerPoint presentations for all new hires.
Set up systems, for FMLA tracking, benefits and EEO tracking.
Investigate and resolve EEO complaints internally and with EEOC and local agencies.
Select to attend week-long training relate to all aspects of using ADP payroll system.
Update reports on a daily basis resulting in the strict compliance of EEO requirements.

Office receptionist example responsibilities.

Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
Answer phones, make copies, Microsoft, PowerPoint, scheduling, greet and interact with clients, filing and mailing.
Complete and audit payroll for accuracy.
Process payroll and monthly/quarterly sales tax liabilities.
Stock exam rooms, sterilize instruments and occasionally assist physician with patients.
Provide high-quality customer-service to patients by treating them respectfully and t with discretion.

Receptionist/human resources assistant vs office receptionist skills

Common receptionist/human resources assistant skills

Greeting Visitors, 11%
Data Entry, 10%
Customer Service, 8%
Phone Calls, 7%
Background Checks, 7%
Front Desk, 6%

Common office receptionist skills

Patients, 20%
Customer Service, 15%
Phone Calls, 12%
Data Entry, 9%
Front Desk, 6%
Appointment Scheduling, 5%

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Office and Administrative Industry
Receptionist/Human Resources Assistant
Receptionist/Human Resources Assistant vs Office Receptionist

Updated January 8, 2025

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