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The differences between receptionist/human resources assistants and receptionist secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receptionist/human resources assistant and a receptionist secretary. Additionally, a receptionist/human resources assistant has an average salary of $35,765, which is higher than the $29,343 average annual salary of a receptionist secretary.
The top three skills for a receptionist/human resources assistant include greeting visitors, data entry and customer service. The most important skills for a receptionist secretary are patients, data entry, and phone calls.
| Receptionist/Human Resources Assistant | Receptionist Secretary | |
| Yearly salary | $35,765 | $29,343 |
| Hourly rate | $17.19 | $14.11 |
| Growth rate | - | - |
| Number of jobs | 63,704 | 61,892 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | High School Diploma, 37% |
| Average age | 43 | 42 |
| Years of experience | 2 | 2 |
Receptionists/human resources assistants perform a wide range of administrative duties. Chiefly, they are required to answer employee questions, process mail, create and distribute documents, giving customer service to employees, and serving as a liaison with vendors and administrators. This is a position that demands proficiency in written and verbal communication, as well as word processing, calendaring, and spreadsheet skills. Also, a positive attitude and flexibility is a definite must.
A receptionist secretary is responsible for providing the best customer service, as well as attending to the needs of existing and potential clients. Duties of a receptionist secretary include managing customer's inquiries and forwarding important calls to the appropriate department, performing administrative and clerical tasks, escalating high-level of client's concerns to the management, keeping the reception area clean, monitoring office supplies and request stocks as needed, and maintaining an organized record of meetings and events. A receptionist secretary must have strong communication and multi-tasking skills to handle workloads of daily operations.
Receptionist/human resources assistants and receptionist secretaries have different pay scales, as shown below.
| Receptionist/Human Resources Assistant | Receptionist Secretary | |
| Average salary | $35,765 | $29,343 |
| Salary range | Between $29,000 And $43,000 | Between $24,000 And $35,000 |
| Highest paying City | - | Lake Oswego, OR |
| Highest paying state | - | Washington |
| Best paying company | - | Illinois Institute of Technology |
| Best paying industry | - | Government |
There are a few differences between a receptionist/human resources assistant and a receptionist secretary in terms of educational background:
| Receptionist/Human Resources Assistant | Receptionist Secretary | |
| Most common degree | Bachelor's Degree, 41% | High School Diploma, 37% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between receptionist/human resources assistants' and receptionist secretaries' demographics:
| Receptionist/Human Resources Assistant | Receptionist Secretary | |
| Average age | 43 | 42 |
| Gender ratio | Male, 5.8% Female, 94.2% | Male, 5.6% Female, 94.4% |
| Race ratio | Black or African American, 10.7% Unknown, 4.9% Hispanic or Latino, 21.4% Asian, 8.1% White, 53.9% American Indian and Alaska Native, 0.9% | Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 6.3% White, 56.2% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 15% | 6% |