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The differences between software sales representatives and sales/account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a software sales representative and a sales/account representative. Additionally, a software sales representative has an average salary of $82,188, which is higher than the $56,954 average annual salary of a sales/account representative.
The top three skills for a software sales representative include cloud, software sales and healthcare. The most important skills for a sales/account representative are customer service, CRM, and sales process.
| Software Sales Representative | Sales/Account Representative | |
| Yearly salary | $82,188 | $56,954 |
| Hourly rate | $39.51 | $27.38 |
| Growth rate | 4% | 4% |
| Number of jobs | 146,618 | 257,122 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 69% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
A software sales representative is responsible for selling technology products and software applications, as well as responding to the customers' inquiries and concerns, and resolving complaints. Software sales representatives take customer orders, process their payments, and set the delivery schedule according to the customers' preference. They also discuss the products' terms of service, including its maintenance instructions, and other related conditions. A software sales representative must have excellent communication and organizational skills, especially when updating customers' information in the database accurately and verifying the adequacy of stock inventories.
A sales account representative is responsible for managing and responding promptly to customer complaints and queries of clients. They focus on customer concerns and contact prospects. They work on upselling or cross-selling products and services, collaborating with account executives, and prepare reports to upper management. This job requires you to be a goal-driven person, energetic, and have excellent communication skills. Moreover, this is a challenging job; at times, it requires being extra polite and calm in handling customer complaints and other related situations.
Software sales representatives and sales/account representatives have different pay scales, as shown below.
| Software Sales Representative | Sales/Account Representative | |
| Average salary | $82,188 | $56,954 |
| Salary range | Between $58,000 And $115,000 | Between $39,000 And $81,000 |
| Highest paying City | Sacramento, CA | Olympia, WA |
| Highest paying state | Alaska | Washington |
| Best paying company | Varian Medical Systems | Smartsheet |
| Best paying industry | Technology | Technology |
There are a few differences between a software sales representative and a sales/account representative in terms of educational background:
| Software Sales Representative | Sales/Account Representative | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | SUNY College of Technology at Alfred |
Here are the differences between software sales representatives' and sales/account representatives' demographics:
| Software Sales Representative | Sales/Account Representative | |
| Average age | 47 | 47 |
| Gender ratio | Male, 71.2% Female, 28.8% | Male, 57.8% Female, 42.2% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.4% Asian, 5.2% White, 72.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |