Technical support engineer jobs in Chenango, NY

*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.* Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. ABOUT THIS JOB REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE*** As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss. Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications! REQUIREMENTS 10 weeks of Basic Training 20 weeks of Advanced Individual Training U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns BENEFITS The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. xevrcyc You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more. Paid Training and credentialing to strengthen your skillsets Monthly salary (based off pay grade and time in service) Housing and meal allowance for full-time Soldier 30 days paid annual vacation 401(K) type savings plan Full-coverage medical and dental insurance for Soldiers and immediate family member Paid tuition opportunities to continue your education Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties

Position OverviewThe ITSM Analyst provides specialized support in the development and continuous improvement of all IT service management platforms and surrounding processes. The ITSM Analyst is responsible for working with both internal and external IT customers to design, build and implement IT service management tools within the application. The ITSM Analyst ensures business value by collaborating with business owners, stakeholders, and customers. They will manage the overall platform performance, monitoring releases, patches and overall health ensuring its meeting strategic goals and delivering exceptional value. The ITSM Analyst needs to be able to effectively promote the capabilities and functionality of the platform to solve complex business problems to further integrate the toolset and drive automation. The ITSM Analyst will also spend a significant part of their day troubleshooting and improving existing systems or developing new systems to increase efficiency and productivity. They prepare technical reports by collecting, analyzing, and summarizing information and trends, and then use this data to improve and maintain system capabilities by addressing system and user issues. Primary Department, Division, or Unit: Application and Integration, UHS Information Systems Operations Primary Work Shift: Day Regular Scheduled Weekly Hours: 40 Compensation Range: $33.63 - $50.45 per hour, depending on experience ----- Education and Experience Minimum Required Associate's degree in information technology, Computer Science, or a related field 4+ years of experience Preferred Bachelor's degree in Information Technology, Computer Science, or a related field 2+ years as a ITSM Systems Analyst, Business Analyst or a similar role License/Certification Minimum Required: Not Applicable Preferred: ITIL knowledge or certification ITSM Administrator certification ----- Why You'll Love Working at UHS At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life. A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************

We are looking for a qualified Service Technician to provide fast and useful technical assistance on computer systems. You will answer queries on underlying technical issues and offer advice to solve them. An excellent Service Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed, to deal with demanding customers. Your goals will be to build value for clients that will help protect the company's character and business. IT Service Desk Technician Responsibilities Serve as the first point of contact for customers exploring technical assistance over the phone or email Complete remote troubleshooting through diagnostic techniques and pertinent questions Discover the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unsolved issues to the next level of support personnel Provide detailed information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements to procedures IT Service Desk Technician Requirements Some experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases, and remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and solve basic technical issues Proficiency in English Excellent communication skills Customer-oriented and cool-tempered

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Intertek, a leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is looking for an Technical Specialist - Energy Efficiency Testing to join our Electrical team in Cortland, NY. Intertek's Electrical business line applies more than 100 years of product testing expertise to quickly and efficiently help clients meet safety, performance, environmental and quality requirements for every market. Spanning a wide range of industries such as Medical, Lighting, Renewable Energy, HVACR, Appliances & Electronics, Hazardous Locations, Industrial Equipment, Life Safety & Security, IT & Telecom Equipment, Intertek's global network of laboratories employ world-class experts in their fields who deliver quality, accurate testing and certification that continually exceeds our clients' expectations and helps to clear a path for their product's success. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Intertek is continually innovating and evolving to reduce risk for consumers, brands, and organizations in every sector around the world. Our purpose: Bringing quality, safety, and sustainability to life. What are we looking for? This Technical Specialist position is responsible for independently performing testing and evaluation on a variety of products to the provisions of U.S., Canadian and other international product safety standards; writing reports; and communicating with clients.This position is not eligible for immigration sponsorship Salary & Benefits Information The salary range for this position is $68K - $75K. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off (PTO), paid holidays, paid parental leave, medical plan options, dental, vision, life, and disability insurance, a 401(k) plan with company matching, tuition reimbursement, and more. What you'll do: Listed examples are illustrative, and representative of the tasks required of this position and are not intended to be complete or exclusive. Duties may include the following: Read and determine applicability of national codes and standards clauses for the EUT (equipment under test). Set up and operate EUT; perform and document simple repairs on EUT as needed. Follow sample handling procedures, ensure that sample is logged into and out of the system. Move equipment as needed through the facility. Properly package sample for shipment with S&R department assistance. Set up and operate standard test equipment including, but not limited to spectrum analyzer, oscilloscope, multi-meter, dielectric strength tester, ground continuity tester, digital multi-meter, surge generator, over-voltage tester, environmental condition chambers, articulated probes. Use hand tools to build / calibrate test fixtures. Perform electrical and mechanical testing of products in accordance with standards. Compile test results, analyse data, and product description information into report templates and shells. Submit report to reviewer for final approval. Communicate project status and test results to client, sales personnel, and management throughout testing. Within policy guidelines, identify, properly document, and recommend engineering judgments. Perform other duties as required. This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. Minimum Requirements & Qualifications: Bachelor's degree in science, technology, or similar degree, or the equivalent in terms of education, experience and/or training 0+ directly related experience Must be self-motivated and able to work independently in a fast-paced, multi-tasking environment Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables Valid unrestricted driver's license and reliable driving record (required) Travel up to 25% as business dictates Applicants will be required to complete an I-9 to verify their eligibility to work in the U.S. Applicants must reside in and be able to legally work in the United States. Preferred Requirements & Qualifications: Bachelor's degree in any other engineering field, or the equivalent in terms of education, experience and/or training; experience (6+ years) Demonstrated experience with U.S., Canadian, and other international product safety standards, i.e., ANSI, CSA, UL, EN, IEC Prior project management experience

This is a position for a customer service-focused professional providing level one technical support to end users in an in-office professional environment. The candidate for this position will demonstrate strong critical-thinking skills, a calm and service focused demeanor and the ability to manage multiple priorities under stress. Leverage knowledge and experience to execute troubleshooting solutions when investigating unresolved issues; Diagnostic testing- using remote control tools to assume controls of a user's system. Utilize the Ticketing System queue to ensure all tickets are completed in a timely manner. Maintain knowledge of fundamental operations of relevant software, hardware and other equipment. Timely escalation via email and verbal of unresolved incidents/requests to the proper level or application/systems support teams as needed. Identify and escalate situations requiring urgent attention. Stay current with system information, changes and updates. Knowledge of relevant call tracking applications. Contact vendors to place orders., request support and follow up on same. Administer, configure and provide Level I troubleshooting for telephone system. Help end users with printer setup and basic printing troubleshooting needs. Assist end users with corporate assigned mobile devices issues, setup and configuration. Work on data center hardware/software issues on an assigned or as needed basis. Maintain updates to the supply inventory. Ability to support remote and traveling users in a “hands-off” capacity via remote login and phone. Prepare\Deploy computers/workstations with all of the necessary hardware and software components, and creates user accounts (as needed). Support the operation and setup of the workstations, printers, servers and network. Monitoring of Anti-Virus System and System Alerts. Support the operation of computer peripherals such as scanners, faxes, switches, wireless routers and mobile devices. Document re-occurring problems and identify the root cause to find solutions. Regular and reliable attendance. Work overtime on an as needed basis. Other duties as assigned. Requirements High School degree required 3+ years minimum office and\or technology experience Network+ Certification desired SCCM experience desired A+ Certification desired but not mandatory Strong critical thinking skills Basic knowledge of Microsoft Office (Word, Outlook, PowerPoint and Excel) Excellent oral and written communication skills Ability to prioritize and quickly resolve issues Desire to acquire a deeper technical understanding Customer service oriented at all times Organized and detailed oriented Works well in a fast-paced task driven environment Problem-solver Proactive Team-player Travel to branch office locations required as needed. Ability to work nights and/or weekends as needed. Salary Description $23 - $27 per hour DOE

JOB SUMMARY/OBJECTIVE: The IT Technician 2 will be responsible for providing problem resolution, analysis, coordination, testing, and installation of computer-based software, peripherals, local area networks (LAN) and other related equipment. This position's specific duties and responsibilities include, but are not limited to: KNOWLEDGE/SKILLS: Install and configure hardware and software related to desktop and laptop operating systems. Operating system configuration changes. Troubleshooting associated problems with desktop computers, laptops, printers, and peripherals. Recommend solutions to user problems. Scheduling and executing enterprise desktop and laptop replacements. Provide support and PC/Printer repair services for users locally and remotely. Software Installations. Create and maintain desktop images. Research desktop-related products and services to make recommendations. Interface with users in person, over the telephone or via remote connection. Provides informal training of computer device users. Document and track all work orders in the IT Request DB to assure quality service. Be able to work flexible hours and occasionally extended hours in support of a 24x7 manufacturing operation. May include other duties as assigned and/or special projects. SPECIFIC KNOWLEDGE REQUIRED: MS365, MS Office MSQL, MYSQL Windows 11 Pro, Windows Server 2019-2025 Linux VMWare, Hyper V Remote Desktop, Go to Assist Backup and Restore Software Antivirus software Cisco IOS, Cisco Meraki Experience preferred. Must have the ability to communicate technical information to nontechnical personnel. REQUIRED EDUCATION AND EXPERIENCE: Associate degree in computer-related field preferred. A+ or Network+ certifications preferred. PHYSICAL REQUIREMENTS: Must be able to lift to 45lbs. This position requires frequent walking, standing, and sitting. WORK AUTHORIZATION/SECURITY CLEARANCE: No special clearances required. HOURS: FULL-TIME WHAT WE OFFER: 401(k) Health, Dental, & Vision Insurance Life Insurance PTO & Paid Holiday Long & Short Disability Opportunities for career growth and development. A collaborative and dynamic work environment. Recognition and rewards for exceptional performance. MUST BE ABLE TO COMMUTE: Binghamton, NY (Required) WORK LOCATION: In person i3/SureScan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

JOB SUMMARY/OBJECTIVE: The IT Technician 2 will be responsible for providing problem resolution, analysis, coordination, testing, and installation of computer-based software, peripherals, local area networks (LAN) and other related equipment. This position's specific duties and responsibilities include, but are not limited to: KNOWLEDGE/SKILLS: Install and configure hardware and software related to desktop and laptop operating systems. Operating system configuration changes. Troubleshooting associated problems with desktop computers, laptops, printers, and peripherals. Recommend solutions to user problems. Scheduling and executing enterprise desktop and laptop replacements. Provide support and PC/Printer repair services for users locally and remotely. Software Installations. Create and maintain desktop images. Research desktop-related products and services to make recommendations. Interface with users in person, over the telephone or via remote connection. Provides informal training of computer device users. Document and track all work orders in the IT Request DB to assure quality service. Be able to work flexible hours and occasionally extended hours in support of a 24x7 manufacturing operation. May include other duties as assigned and/or special projects. SPECIFIC KNOWLEDGE REQUIRED: MS365, MS Office MSQL, MYSQL Windows 11 Pro, Windows Server 2019-2025 Linux VMWare, Hyper V Remote Desktop, Go to Assist Backup and Restore Software Antivirus software Cisco IOS, Cisco Meraki Experience preferred. Must have the ability to communicate technical information to nontechnical personnel. REQUIRED EDUCATION AND EXPERIENCE: Associate degree in computer-related field preferred. A+ or Network+ certifications preferred. PHYSICAL REQUIREMENTS: Must be able to lift to 45lbs. This position requires frequent walking, standing, and sitting. WORK AUTHORIZATION/SECURITY CLEARANCE: No special clearances required. HOURS: FULL-TIME WHAT WE OFFER: 401(k) Health, Dental, & Vision Insurance Life Insurance PTO & Paid Holiday Long & Short Disability Opportunities for career growth and development. A collaborative and dynamic work environment. Recognition and rewards for exceptional performance. MUST BE ABLE TO COMMUTE: Binghamton, NY (Required) WORK LOCATION: In person i3/SureScan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

Budget Title Lead Programmer/Analyst Campus Title Technology Support Specialist School/Division Academic Affairs, Division of Department Campus Technology Services Staff Sub-Type Staff & Administration Salary Level SL3 Salary Range $57,500+ depending on experience (DOE) Salary Determination Starting salary rates are based on multiples factors which may include the position's major responsibilities, the applicant's background including education, work experience, and key competencies, the university's strategic priorities, internal peer equity and external market analyses, applicable federal, state, and local laws and negotiated labor contracts. Position Effort Full-Time If Part-Time, enter FTE: Is this a temporary position? No If Temporary, enter End Date: Position Summary As a member of Campus Technology Services Desktop Support team, this individual will be responsible for the installation, support, troubleshooting, and upgrades of Windows/Macintosh technologies in the academic, administrative, and research environments at SUNY Cortland. Salary Range: $57,500+ depending on experience (DOE) Watch to learn more about careers at SUNY Cortland: ******************* NjgXC95M0?si=k2l13TUB9mJ9YjD8 What makes SUNY Cortland a great place to work? * Our positions provide predictable salary progressions, and many offer permanency. * Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement. * SUNY Cortland prioritizes work-life balance and well-being in all forms. The university's state-of-the-art Student Life Center is free for employees to use, with membership options for families. SUNY Cortland's Child Care Center welcomes the children of employees and community members, as space allows. Alternate work schedules are available with a supervisor's approval. * Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding. * Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region's offerings Major Responsibilities Operations: * Install Windows/Macintosh desktop applications, computer hardware and peripheral devices for use in administrative offices and instructional spaces. * Utilize endpoint management systems to install software, provide support, and maintain inventory records. * Respond to user support requests submitted in the IT service management system. Respond to requests for equipment pick-up and equipment moves. Track and record services provided for assessment and reporting purposes. * Troubleshoot and diagnose problems by asking informed questions. Test alternative solutions until issues are resolved. Provide step-by-step instructions to users for problem resolution. Conduct remote troubleshooting when needed. Escalate incidents as appropriate. * Participate in campus-wide Information Security program. Follow established procedures for responding to security threats such as viruses, malware, ransomware, and phishing attempts. Monitor threat detection and remediate threats using the endpoint security console. * Support end-users with multifactor authentication using various methods, such as mobile app, text message passcode, phone call, and USB token. * Provide desktop printing support through on-site troubleshooting and resolution of common issues in the managed print system. * Participate in the inventory control process which includes and is not limited to maintaining equipment inventory, hardware maintenance, user assignment, and equipment disposable records. * On occasion, may work an evening or weekend to provide technological troubleshooting and support. Communication: * Provide information training and guidance to clients on the use of common applications and computer peripherals. * Create and maintain documentation in shared documentation repository. Regularly review and revise documentation for updates. * Communicate effectively with vendor representatives and support personnel. * Participate in department and team meeting discussions about the tactical, operational, and strategic direction of our operations. Professional Development: * Maintain and expand technical knowledge through ongoing learning, attending training, conferences, webinars, and online courses, and by actively exploring and assessing new technologies and tools. Functional and Supervisory Relationships * Reports to Associate Director of Campus Technology Services * Works with faculty and staff * Supervises student and temporary support staff employees, as needed Required Qualifications * Associate's degree in an Information Technology (IT) related field plus 2 years IT experience; or, Bachelor's degree in an IT related field; or, Associate's degree plus 4 years' IT experience; or, Bachelor's degree plus 2 years IT experience * Valid Driver's License Preferred Qualifications * Experience using computing imaging and virtualization software * Experience using software deployment and endpoint management tools * Experience with computer hardware repair * Experience supporting Mac OS and Apple products Knowledge, Skills & Abilities * Evidence of effective interpersonal skills and customer service orientation to coordinate, manage, and consult with individuals from all levels to facilitate the use of audio-visual technology * Effective analytical and problem-solving skills * Ability to process information logically * Ability to work independently and within a team environment * Demonstrated ability to manage multiple priorities and tasks * Demonstrated ability to work both independently and collaboratively in a team environment * Ability to effectively communicate technical information in a clear and understandable manner to non-technical users both verbally and in writing * Detailed understanding of desktop computing technologies About the University A top public university of approximately 6,600 students located in the geographic center of New York State, SUNY Cortland provides accessible, affordable education to students from across the U.S. body. One of 13 comprehensive universities in the State University of New York system, SUNY Cortland prides itself on its rigorous undergraduate and graduate programs in the liberal arts, sciences, education, and professional studies. For more than 150 years, SUNY Cortland has provided unmistakable value for students seeking a well-rounded academic, athletic, and social experience. The University ranks among the top campuses in the nation on Money magazine's "Best Colleges for Your Money List," fields a powerhouse Division III athletics program and boasts an impressive network of alumni making a difference in education, business, government, fitness, medicine and many other fields. EEO Statement The State University of New York at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university. Job Close Date Posting Detail Information Posting Number S25023 Review Start Date 10/27/2025 Open Until Filled Yes Quick Link for Direct Access to Posting **************************************** Special Instructions Special Instructions to Applicant Special Instructions to Applicant

Piper Companies is seeking an Aircraft Systems Engineer with deep expertise in Model-Based Systems Engineering (MBSE) and avionics systems to lead engineering efforts for a cutting edge, defense/aerospace initiative. This is a once-in-a-lifetime opportunity to be part of greenfield project in aerospace. This role requires 4 days weekly onsite in Owego, NY. Responsibilities for the Aircraft Systems Engineer: * Lead and manage a team of systems engineers across geographically distributed teams. * Oversee the development and integration of complex embedded systems in military aircraft. * Apply MBSE practices using CAMEO to support system architecture, requirements, and design. * Ensure compliance with DO-254 and DO-178 standards. * Collaborate with cross-functional teams including software, hardware, and test engineering. * Support system lifecycle activities including concept, design, integration, verification, and validation. * Contribute to technical proposals and customer engagements. Qualifications for the Aircraft Systems Engineer: * 7+ years of systems engineering experience * 5+ years of domain-specific experience in avionics or defense systems. * Avionic Human-Machine Interface * Cockpit and mission computing systems * Military aircraft navigation and sensors * Aircraft survivability * 3+ years of experience with Model Based Systems Engineering (MBSE) using CAMEO. * Experience with DO-254 and DO-178 compliance. * Experience with C/C++, Python * Must be authorized to work in the United States * Bachelor's degree in Computer Science, Engineering, or related field. Compensation & Benefits for the Aircraft Systems Engineer: * Salary: $150,000 - $230,000 (depending on experience) * Benefits: Comprehensive - Blue Cross Blue Shield (Medical, Dental, Vison), 401k, and Paid Time Off * Per Diem $2,848/month or Relocation Assistance are available * 4-day work week (4x10 schedule) with 3 days off every week Keywords: Systems engineering, MBSE, CAMEO, DO-254, DO-178, avionics, embedded systems, Model-Based Systems Engineering, CAMEO Systems Modeler, DO-254, DO-178, embedded mission computing systems, avionic HMI design, glass cockpit design, tactical communications, data links, military aircraft navigation systems, military aircraft sensor systems, aircraft survivability systems, Time Sensitive Networking, digital backbone networks, mission computing, HMI, TSN, defense, aerospace, military aircraft, systems integration, #LI-DC1, #LI-ONSITE

Job Description Please note, this position is expected to be fully on-site at our office location in New Berlin, NY. At Preferred, we understand the importance of holistic health. To meet the diverse needs of our employees, we offer a comprehensive set of benefits: Financial Short-term disability, long-term disability, and life insurance coverage are provided at no cost Optional benefits include enhanced life insurance and critical illness plans 401k plan with an employer contribution that you will receive regardless of your own contribution to the plan A cash-balance pension plan Student Loan Repayment Assistance A short-term incentive plan for all employees Social Generous paid time off, offering of 25 days at hire (prorated based on start date for the first year) 7 days of paid sick leave 10 paid company holidays Personalized paid time off after 3 years! Emotional Access to 26 sessions with a BetterHelp therapist each year for you and up to 5 dependents, as well as access to all of BetterHelp's group and digital resources Access to Family First, a team of care experts who can provide you and your loved ones 1:1 assistance with a variety of caregiving solutions, from elder care to legal and financial challenges, insurance and Medicare navigation, and more! Physical Medical, dental, and vision coverage options begin on the first day of employment Health Savings Accounts (with a generous employer contribution!) YOUR PURPOSE AND FUNCTION IN OUR COMPANY: As a Junior IT Service Desk Technician, you will be the first point of contact for employees seeking technical assistance. You will respond to requests via our ticketing system, email, chat, or phone and help troubleshoot common IT issues related to hardware, software, and user accounts. This is an entry-level role designed for someone starting their career in IT, with opportunities to learn and grow under the guidance of senior technicians. You will work closely with the IT team to log issues, perform basic troubleshooting, and escalate more complex problems to experienced staff. Your role is essential in helping employees stay productive by providing timely and courteous technical support. Respond to IT support requests submitted through the ticketing system, email, chat, or phone. Gather basic information from users to understand and document the problem. Perform initial troubleshooting steps for common hardware and software issues (e.g., password resets, printer problems, application errors). Escalate complex or unresolved issues to senior IT staff. Keep accurate records of issues and actions taken in the ticketing system. Assist with setting up new computers, installing approved software, and configuring user accounts. Help maintain inventory records for IT equipment and software licenses. Follow established procedures for routine tasks such as system updates, backups, and equipment deployment. Learn and follow company IT policies and security best practices. Participate in training to expand your technical skills and knowledge of company systems. KEY CAPABILITIES FOR SUCCESS: Basic understanding of computer hardware, operating systems, and common software applications. Familiarity with Microsoft Windows 10/11 and Microsoft Office 365. Strong communication and customer service skills. Willingness to learn and ask questions when unsure. Ability to follow written instructions and established processes. Positive attitude and interest in building a career in IT support. QUALIFICATIONS: High school diploma or equivalent required; coursework or informal experience in IT preferred. CompTIA A+ certification (or working toward it) preferred. Any hands-on experience with troubleshooting computers, even in a non-professional setting (school projects, volunteer work, personal builds) is a plus. ABOUT US: As a mutual company, we are independent by nature, so we think about insurance solutions a little differently. Through listening, problem solving, examining your challenges and collaborating on the right solutions for you, Preferred Mutual independent agents provide flexible solutions and adapt to your evolving needs. We do the same for our employees. We are process and domain experts, focused on the solutions that deliver results for our clients and our company. We offer a great work environment, professional development, challenging careers, and competitive compensation. With Preferred, there are no surprises. You can count on us to deliver on our promises and be there when you need us, as your insurance provider and your employer. Preferred Mutual is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. DISCLAIMER: This role (job) description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between Preferred Mutual Insurance Company and its employees. The base pay range for this position is $22.50 to $27.00 paid on an hourly basis. The rate offered to any candidate will be reflective of the candidate's experience and any relevant education, certification, or qualifications related to their ability to perform the responsibilities of this position as permitted by law.

The Certified Peer Support Specialist (CPPS) works in collaboration with physicians, behavioral health clinicians and other staff at The Wright Center for Community Health to address barriers to medical and behavioral health care. The CPPS addresses complex social needs of the underserved, uninsured, or underinsured community members. This role serves in an expanded clinical role to collaborate with community members, Primary Care Providers, Behavioral Health Providers, dental, community agencies, insurance companies, and other health/community related entities to provide a model of care that ensures the delivery of quality, efficient, and cost-effective healthcare services. The CPPS‘s expertise is sought to assess, develop and implement member care plans as it relates to addressing the social determinants of health and optimizing the members‘ physical and psychosocial health status as it relates to mental health recovery, support, and stabilization. This is to ensure the members of the program have the resources necessary to achieve their highest level of functioning and recovery in terms of living with a severe and persistent mental illness. REPORTING RELATIONSHIPS This position reports to the Behavioral Health Manager. No positions report to this role. ESSENTIAL JOB DUTIES and FUNCTIONS While living and demonstrating our Core Values, the Certified Peer Support Specialist will: Assist patients with creating their individual service plans and other activities aimed at fostering their own person-centered planning and the delivery of individualized services Share personal recovery stories and experiences to help inspire and support patients throughout their recovery process Assist patients with the development of mental health advance directives Support patients with problem-solving in terms of reintegrating back into the community where appropriate Advise and inform patients on community resources, including housing, employment, education, transportation, recreation, health, religious/spiritual, and other resources to meet their individual recovery goals Provide individuals with support and guidance on recognizing the early signs of crisis, developing crisis plans, and implementing identified coping strategies Assist individuals with developing and maintaining positive personal and social support networks Assist individuals with developing their self-help skills and cultivates their ability to make informed, independent choices Plan and facilitates practical activities for individuals to increase their self-worth and improve their self-concepts Attend treatment/recovery team meetings Document services provided to individuals Act as an advocate for individuals to facilitate positive changes in their recovery Perform related work as required Provide support and advocacy during initial medical visit or when necessary to assure patients' medical needs and referrals required are being conveyed. Follows up with both patients and providers regarding health/social services plans Continuously expand knowledge and understanding of community resources and services. Facilitates patient access to community resources, including locating housing, food, clothing, prenatal classes, parenting, and relevant mental health services. Assists patients in utilizing community services, including scheduling appointments with social services agencies and assisting with completion of applications for programs for which they may be eligible Facilitate communication and coordinate services between providers and the patients. Coordinates and monitors services, including comprehensive tracking of patients' compliance in relation to care plan objectives Work collaboratively and effectively within a team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with the patients, providers, care managers, medical residents, and office staff. Works to reduce cultural and socio-economic barriers between patients and institutions Attend weekly huddles and morning/afternoon mini huddles as needed Other duties as assigned Requirements QUALIFICATIONS Meet The Wright Center for Community Health and its affiliated entity The Wright Center for Graduate Medical Education EOS© People Analyzer Tool Buy in and experience working in the EOS model (strongly preferred) Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride High school diploma or equivalent (GED) Possession of an active certification as a Certified Peer Specialist issued by the Pennsylvania Certification Board (PCB) Must possess valid PA driver's license Current BLS Certification Knowledge of community resources required Knowledge of mental health peer support services Knowledge of the recovery process and how it applies to individuals with serious mental illness Ability to follow written and oral instructions Ability to maintain effective working relationships Ability to communicate effectively orally Ability to communicate effectively in writing General computer knowledge and capability to use computers required Demonstrates the ability to interact in an effective manner with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families with diverse opinions, values and cultural ideas Demonstrates ability to work autonomously and be directly accountable for practice Demonstrates ability to be self-directed, flexible, and committed to the team vision Demonstrates teamwork, initiative and willingness to learn, accepts and respects diversity without judgment, and demonstrates strong customer service values

Preferred Qualifications ● Three to five years or more of professional experience, with an earned Bachelor's Degree in Information Technology or a related degree, or an equivalent additional professional experience in essential duties and responsibilities ● Familiarity with management tools such as SCCM , Jamf, etc. ● Familiarity with VMWARE or Similar virtual desktop solutions both on premise and cloud hosted ● Experience providing support in a higher education environment Work Schedule Weekdays, with occasional weekends.

Operations and Maintenance Technician Data Center Operations and Maintenance Technician (O&M Tech) as a team player performing operations, maintenance, and technical support to achieve safe, cost-effective operations and maintenance of the plant. Key Accountabilities Maintain electrical & mechanical systems of the data center. Training and continuing education for new & existing O&M technicians. Maintain a professional attitude with all stakeholders. Maintain strong familiarity & provide feedback to datacenter leadership with all safety & environmental procedures & programs Assist in coordinating day-to-day maintenance at the Datacenter. Keep data center site clean, neat and organized. Required Skills /Abilities High & Medium Voltage Wiring and Protection: Branch circuit and feeder calculations Overcurrent protection calculations Grounding requirements High & Medium Voltage Wiring Methods and Materials: Familiar with the different types of Conductors, Cables, Raceways Flexible Cords and Cables Switchboards and Panelboards Motors, Motor Circuits, and Controllers: Motor Circuit Conductor requirements Motor and Branch Circuit Overload Protection calculations Motor Short Circuit and Ground Fault Protection calculations Motor Control Center operation and maintenance Grounding Requirements DC Motors and Controls High Voltage Transformer connections and operations. Storage batteries, DC circuits and building controls maintenance and troubleshooting. Fire/Emergency systems and controls. Must be able to read electrical drawings. Above average computer skills-Microsoft Excel/Word experience. Experience with PLC's or similar equipment helpful. Familiarity with preventive maintenance software programs Rigging Use of pneumatic tooling. Able to read mechanical prints Able to disassemble equipment and replace components such as bearings, seals, etc. Able to maintain & replace fans, dampers, motors, etc. Experience in plumbing and drainage systems. Education/Experience Requirements High school diploma or equivalent required. Associate degree or higher in Electrical, Mechanical or Computer Science a plus. A minimum of 2 years of on-the-job experience in an industrial setting is required. Journeyman or Master Electrician or college equivalent desired. Understanding of Lock-out / tagout desired Welding experience a plus. First Aid/CPR training desired. On the job evaluations and testing may be required. Valid driver's license is required Physical Demands & Working Conditions The physical demands characterized here epitomize those that must be met by an employee to properly perform the integral functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee's work will consist of administrative and field support, both in a business office setting and at a plant site. In order to properly perform the integral functions of this job the employee is occasionally required to stand or walk, stoop or kneel crouch and or crawl. The position could require the employee to climb stairs and ladders and maneuver in awkward positions. Frequently, the employee is required to sit. It is crucial to the outcome of job tasks that the employee is able to talk or hear; use hands to finger, handle or feel, and reach with hands and arms extensively. The employee in this classification will be required to frequently lift objects of up to 25 pounds in weight. Vision requirements for this position include close vision, color vision and the ability to adjust focus. Working Conditions: In the course of working at the plant site, the employee is exposed to outside weather conditions, including wet and/or humid conditions, and may work near moving mechanical parts and/or machinery. The noise level in the work environment is usually quiet to moderate in the office but is loud at the plant site which requires hearing protection. Additional Information Incumbents may engage in all or some combination of the activities and accountabilities and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision. Benefits are available to all full time employees working at least 30 hours per week, we offer medical, dental, vision, life insurance- one time salary, short and long-term disability along with HSA plans. Three weeks (3) of paid time off each year. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Employment: Full-Time Reports To: Vice President The Kilmer Group is an independent insurance agency headquartered in Wyalusing, PA. We serve clients across Pennsylvania and New York, helping them reach their goals every day. If you are looking for a position with room for growth in a successful local business, this position may be for you. Our competitive benefits package includes vacation and paid time off, health insurance, employer-paid and voluntary benefits, a 401(k) program including an employer match, and agency profit sharing. Compensation is negotiable based on experience. Job duties include, but are not limited to: Policy Processing & Data Entry Enter and update client and policy information across agency management systems and carrier platforms. Review applications, submissions, and documentation for completeness and accuracy. Process new business, renewals, endorsements, cancellations, reinstatements, and other transaction requests. Documentation & Compliance Collect, organize, and maintain required forms, signatures, and supporting documents. Ensure all processed items meet agency and carrier guidelines, regulatory requirements, and internal quality standards. Assist in preparing documents for audits, carrier reviews, and compliance checks. Workflow Coordination Track the status of submissions, quotes, and policy changes; follow up with carriers or agents as needed. Maintain orderly electronic filing and ensure documentation is stored correctly within the agency management system. Coordinate with internal team members to ensure timely processing of all requests. Operational Support Generate reports, certificates, ID cards, and policy documents as needed (minimal or no customer interaction). Assist with special projects, data cleanup, and process improvement initiatives. Support agency operations with general administrative tasks. A valid Pennsylvania property and casualty insurance license is a plus, but not a requirement. We will train the right candidate for passing this exam if the candidate doesn't currently hold an active license. Qualifications include, but are not limited to: Strong attention to detail and accuracy in data entry and document handling. Proficiency with computers and the ability to learn insurance management systems and carrier portals. Excellent organizational and time-management skills. Ability to work independently, follow established procedures, and manage multiple tasks in a fast-paced environment. The Kilmer Group is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

Do you want to work for a World Class Artist Materials Manufacturer? Leave “corporate” behind and unlock your passion for ingenuity in a mission-based, creative culture where doing well and doing good are one and the same. Golden Artist Colors is a world-class art materials manufacturer bridging creative communities and inspiring global change through the arts. We do this by building our world-class brands of professional artist paints and by supporting the arts with partners who share our values and mission. Who are we? Golden Artist Colors is a manufacturer of art materials revered by professional and aspiring artists across the globe. Employee-owned and based in Central NY, the company's mission is to grow a sustainable company dedicated to creating and sharing the most imaginative and innovative tools of color, line, and texture for inspiring those who turn their vision into reality. We prize the opportunity to support community engagement by employing the best employees dedicated to safety, quality, and long-term service. Our portfolio includes the well-established GOLDEN Artist Acrylics brand, which has set the standard for professional quality acrylic paints since 1980. We maintain the Williamsburg Artist Oils brand, which was acquired in 2010. QoR Artist Watercolors were created by GOLDEN in 2014, and most recently PanPastel Artist Pastels and Sofft Tools were acquired by GOLDEN in 2022. Our portfolio also includes Golden Paintworks, a division focused on specialty architectural products. Golden Artist Colors is seeking a: Position Title: IT Administration and Technical Support Supervisor Department: Information Systems Supervisor: Finance Director Location: Onsite in New Berlin, NY Responsibilities: Incumbent will support all IT functions, including, but not limited to: database support, hardware support, general office software support, network infrastructure support, and periodic reporting requirements. The above support includes installations, upgrades, training, and maintenance. Recommend and maintain company policies related to business continuity and cybersecurity. Requirements: Education Required: Bachelor's Degree in Computer Information Systems Experience Desired: How much: 5-7 years Type experience: Experience dealing with a variety of hardware and software systems; server environments; Firewall and other cybersecurity measures; previous supervisory experience. Our extensive benefits package includes: Employee Stock Ownership Plan (ESOP). Medical, Dental, and Vision Insurance 401(k) with Employer match No-cost Life Insurance and Long-Term Disability Benefits Paid Holidays and Time Off Quarterly bonus for the purpose of distributing to employees a share of profits as additional remuneration over and above regular wages or salaries. Wellness Reimbursement Program Continuing Education Reimbursement Child Care Reimbursement Paid Community Service Hours Employee Discount on Product Employee assistance program Referral Bonus program EEO: Golden Artist Colors is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

We are Hiring! Job Posting: Homeless Intake Support Specialist (HISS) Employment Type: Full time, overnights, weekends Salary: $21.00 General Description The Homeless Intake and Support Services Specialist (HISS) has a dual role in supporting the homeless in Chemung County. The HISS will complete Intakes, in person, at Elmira Police Station and will provide staffing oversight and support services to clients at the shelter/warming station/motels. Contact at both locations will primarily be with clients who are experiencing homelessness and/or housing crisis. The HISS, will likely encounter clients that have experiences with long term homelessness, mental health, and substance abuse concerns along with other barriers that impact their ability to maintaining suitable/safe housing. In both locations, the HISS will enter client information into the Homeless Management Information System through AWARDS. Essential duties for this position are empathy, effective communication skills, problem solving skills, crisis de-escalation, multi-tasking, attention to detail, solution-based results, and ability to be mobile. ELMIRA POLICE STATION: the HISS is responsible for in person completion of; intakes, screening assessments and applications (Temporary Assistance Application, Health Screening, ILP, 4002, CE), after hours motel reservations and scheduled transportation to motel/shelter/warming station. SHELTER/WARMING STATION: The HISS will receive clients being referred from the ELMIRA POLICE STATION Essential Duties and Responsibilities Provides coverage at the Elmira Police Station location and the shelter/warming station as scheduled. Intake Services: Has creative conversations about housing solutions to support clients.. Maintains an understanding of agency housing programs and regulations, to provide clients a solution to their circumstances to secure the optimum housing solution possible. Solves challenges, problems, and barriers wherever possible. Inquires and documents client income and resources. Completes assessments and applications with client(s). Enters client information and progress notes into HIMIS/AWARDS software system. Manages the Master List for the Department of Social Services outside of regular business hours. Reviews and completes Homeless Housing expectations and guidelines. Maintains regular dialogue with the Emergency Services Case Manager, through documentation and conversation, ensuring the needs of the clients are addressed. When not on site at the Elmira Police Department, hotline calls require mandatory responsiveness to report to Elmira Police Department, not to exceed 15 minutes. Supports and completes general office and clerical duties. Attends team meetings as scheduled. Shelter, Warming Station, Motel Support Services: Provides coverage as scheduled or needed. Regularly monitors all areas of facility regarding cleanliness, storage, appearance, and safety of all clients/staff. Completes maintenance work orders for facility noted during shift. Completes incident reports as applicable per the agency procedures. Develops an approach that will work with each client to create an environment that is calm and cohesive. Responsible for all functions required for day-to-day operations of the facility, during shift, i.e. supervision of meal preparation, supply inventory, transportation, medication oversight, chores, upcoming appointments, all in collaboration with the Emergency Services Case Manager. Ensures needs of guests at motels are met as needed during shift. Completes other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements Qualifications: · High School Diploma or equivalent · 3 years of paid practical experience preferred · Experience in the human service field preferred Relevant combination of education and experience will be considered Preferred Skills: · Someone who is passionate about making a positive impact in the community. · Someone who values partnership and works well both individually and as a part of a team. · Someone who is empathetic, ethical, and goal orientated. · Someone who is a great communicator and has exemplary attention to detail. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives How to Apply: Interested candidates are invited to apply on the Catholic Charities of Chemung/Schuyler website at ********************************************************************** Join us and help make a positive impact in our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet Salary Description $21.00

is 100% on-site in Cortland, NY The Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems. Experience: Preferred one to three (1 to 3) years of experience on a desktop support services team; healthcare experience preferred. Proficiency in operating systems (e.g., Windows, mac OS, iOS, Android) Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11. Experience migration operating system versions and updating desktop images. Knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools. Excellent knowledge of computers and peripherals. Working knowledge of configuring and troubleshooting iOS and Android-based mobile devices. Strong customer service orientation, good written and oral communication skills, self-motivated and directed. Working knowledge of managing tickets, follow-up actions and close issues. Ability to work in a fast-paced environment, manage user expectations and potential risks. Experience with patch management software. Basic understanding of LAN/WAN network infrastructure technologies. Basic understanding of security technologies including firewalls and antivirus. Experience with ITSM functionalities such as change control, CMDB and ticketing systems. Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations. Experience with resolving multiple issues simultaneously. Education: Bachelor's degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience. Licenses/Certifications: Preferred certifications include CompTIA A+. Essential Functions: Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware. Perform preventative maintenance on hardware. Test and plan the deployment of new operating system releases, vendor patches and commercial software releases. Develop and document standardized user processes and procedures; “how-to” documentation. Provides proactive and advanced troubleshooting and analysis. Understands and accounts for interactions between technologies and applications. Responsible for maintaining ticket status and resolution information in ticketing system. Accountable for meeting established performance metrics which will be used in performance evaluations. Participates in on-call support rotation as specified by management. Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.) Promotes the use of TGC's PMO methodology and standards to manage IT initiatives. Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations. Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC. Performs related duties as assigned and unrelated duties as requested. Other Duties: Other duties as assigned Pay range min $26.88/hr max $41.94/hr About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.

*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.* Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. ABOUT THIS JOB REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE*** As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss. Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications! REQUIREMENTS 10 weeks of Basic Training 20 weeks of Advanced Individual Training U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns BENEFITS The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. xevrcyc You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more. Paid Training and credentialing to strengthen your skillsets Monthly salary (based off pay grade and time in service) Housing and meal allowance for full-time Soldier 30 days paid annual vacation 401(K) type savings plan Full-coverage medical and dental insurance for Soldiers and immediate family member Paid tuition opportunities to continue your education Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties

is expected to be fully on-site at our office location in New Berlin, NY. At Preferred, we understand the importance of holistic health. To meet the diverse needs of our employees, we offer a comprehensive set of benefits: Financial * Short-term disability, long-term disability, and life insurance coverage are provided at no cost * Optional benefits include enhanced life insurance and critical illness plans * 401k plan with an employer contribution that you will receive regardless of your own contribution to the plan * A cash-balance pension plan * Student Loan Repayment Assistance * A short-term incentive plan for all employees Social * Generous paid time off, offering of 25 days at hire (prorated based on start date for the first year) * 7 days of paid sick leave * 10 paid company holidays * Personalized paid time off after 3 years! Emotional * Access to 26 sessions with a BetterHelp therapist each year for you and up to 5 dependents, as well as access to all of BetterHelps group and digital resources * Access to Family First, a team of care experts who can provide you and your loved ones 1:1 assistance with a variety of caregiving solutions, from elder care to legal and financial challenges, insurance and Medicare navigation, and more! Physical * Medical, dental, and vision coverage options begin on the first day of employment * Health Savings Accounts (with a generous employer contribution!) YOUR PURPOSE AND FUNCTION IN OUR COMPANY: As a Junior IT Service Desk Technician, you will be the first point of contact for employees seeking technical assistance. You will respond to requests via our ticketing system, email, chat, or phone and help troubleshoot common IT issues related to hardware, software, and user accounts. This is an entry-level role designed for someone starting their career in IT, with opportunities to learn and grow under the guidance of senior technicians. You will work closely with the IT team to log issues, perform basic troubleshooting, and escalate more complex problems to experienced staff. Your role is essential in helping employees stay productive by providing timely and courteous technical support. * Respond to IT support requests submitted through the ticketing system, email, chat, or phone. * Gather basic information from users to understand and document the problem. * Perform initial troubleshooting steps for common hardware and software issues (e.g., password resets, printer problems, application errors). * Escalate complex or unresolved issues to senior IT staff. * Keep accurate records of issues and actions taken in the ticketing system. * Assist with setting up new computers, installing approved software, and configuring user accounts. * Help maintain inventory records for IT equipment and software licenses. * Follow established procedures for routine tasks such as system updates, backups, and equipment deployment. * Learn and follow company IT policies and security best practices. * Participate in training to expand your technical skills and knowledge of company systems. KEY CAPABILITIES FOR SUCCESS: * Basic understanding of computer hardware, operating systems, and common software applications. * Familiarity with Microsoft Windows 10/11 and Microsoft Office 365. * Strong communication and customer service skills. * Willingness to learn and ask questions when unsure. * Ability to follow written instructions and established processes. * Positive attitude and interest in building a career in IT support. QUALIFICATIONS: * High school diploma or equivalent required; coursework or informal experience in IT preferred. * CompTIA A+ certification (or working toward it) preferred. * Any hands-on experience with troubleshooting computers, even in a non-professional setting (school projects, volunteer work, personal builds) is a plus. ABOUT US: As a mutual company, we are independent by nature, so we think about insurance solutions a little differently. Through listening, problem solving, examining your challenges and collaborating on the right solutions for you, Preferred Mutual independent agents provide flexible solutions and adapt to your evolving needs. We do the same for our employees. We are process and domain experts, focused on the solutions that deliver results for our clients and our company. We offer a great work environment, professional development, challenging careers, and competitive compensation. With Preferred, there are no surprises. You can count on us to deliver on our promises and be there when you need us, as your insurance provider and your employer. Preferred Mutual is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. DISCLAIMER: This role (job) description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between Preferred Mutual Insurance Company and its employees. The base pay range for this position is $22.50 to $27.00 paid on an hourly basis. The rate offered to any candidate will be reflective of the candidates experience and any relevant education, certification, or qualifications related to their ability to perform the responsibilities of this position as permitted by law.