Technical support engineer jobs in El Paso, TX - 121 jobs
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Technical Support Specialist
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Technical Support Technician
Information Technology Specialist
Information Technology/Support Technician
Desktop Support Technician
Loyal Source 4.7
Technical support engineer job in El Paso, TX
Desktop Support provides exceptional troubleshooting and customer service to all business partners. This includes receiving, prioritizing, documenting, and actively resolving end user service requests and Incidents. Desktop Support must have a passion for helping people and solving problems. This role is an on-site role, meaning that the Service Desk Engineer will be required to work from office at 11301 Montana Ave, El Paso, TX 79936.
Duties and Functions
* Evaluate documented resolutions and analyze trends for ways to prevent future problems.
* Maintain par levels for IT equipment and supplies and notify Director when ordering is needed.
* The Service Desk Engineer must also demonstrate flexibility with scheduling, as the role may require working nights and weekends to meet business needs.
* Field incoming help requests from end users via both telephone and e-mail in a courteous manner.
* Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
* Build rapport and elicit problem details from help desk customers.
* Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
* Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
* Apply diagnostic utilities to aid in troubleshooting.
* Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
* Identify and learn appropriate software and hardware used and supported by the organization.
* Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
* Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
* Perform post-resolution follow-ups to help requests.
* Develop help sheets and frequently asked questions lists for end users.
* Assists end users with familiarity with corporate Intune/autopilot process.
Education and Experience
High School Diploma
2+ year computer related experience,
Preferred Requirements
* 2+ year computer related experience
* CompTIA A+ or CompTIA's Security+ are a plus
* Experience with ticketing systems (e.g., ServiceNow, ZoHo).
* Knowledge of IT security best practices related to access management.
* Familiarity with HR systems for integration with onboarding/offboarding processes.
* Must be local to El Passo
Knowledge/Skills/Abilities (KSA)
* Bachelor's degree in information technology, Computer Science, or a related field, or equivalent experience.
* 1+ years of experience in IT onboarding, user access management, or a similar role.
* Proficiency in Active Directory, identity management tools, and user access management systems.
* Experience with onboarding/offboarding processes in cloud environments (e.g., Azure, AWS) is a plus.
* Strong communication skills and the ability to work collaboratively with various departments.
* Detail-oriented with excellent organizational skills and the ability to manage multiple tasks simultaneously.
Supervisory Responsibilities
Will this position have supervisory responsibilities? No
What positions will they supervise? No
Key Collaborators
What roles will this position need to interact with on a regular basis to successfully perform this role? TA, HR, Onboarding Team
Work Environment/Condition
The role is based in a typical office environment, involving desk work, computer use, and meetings. Collaboration with teams such as Talent Acquisition, Human Resources, and the Onboarding Team is frequent.
Physical Demand
Seated at a computer, troubleshooting issues, and may occasionally lift or move equipment. Some light walking, bending, or reaching may be required.
CITIZENSHIP REQUIREMENTS AND VERIFICATION:
The Prime Contract requires that employees and representatives performing work on the Project be United States citizens or foreign citizens who are legally authorized to work in the United States. Subcontractor shall utilize the E[1]verify system in accordance with FAR 52.222-54 to verify employment eligibility.
Acknowledgement
Loyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
This contractor abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
This is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform. All employees are required to perform the essential functions, physical demands and intended purpose of their role in a satisfactory manner.
I attest that I can perform the essential job functions as outlined in this with or without any reasonable accommodation(s).
I acknowledge that I have read and understand the essential job functions, work environment/conditions, exemption classification and physical demands set forth in the job description provided for my position.
This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).
These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.
$39k-52k yearly est. 49d ago
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Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support engineer job in El Paso, TX
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$63k-88k yearly est. 29d ago
IT Support Specialist/ Workstation Administra
Exeter Government Servi 4.1
Technical support engineer job in Fort Bliss, TX
IT Support Specialist / Workstation Administrator
Required Clearance: SECRET
Required Certification(s): CompTIA A+, Network +, and SEC+ CE
Required Education: HS Diploma
Required Experience: 2-5+ years of related experience
Position Description:
Exeter is seeking an Intermediate-level Information Technology (IT) Support Specialist to act as the Workstation Administrator supporting the United States Army Fort Bliss Soldier for Life Transition Assistance Program (SFLTAP) functions at Fort Bliss, TX. The SFLTAP Mission Statement is to deliver a world-class transition program that ensures all eligible transitioning Soldiers have the education, training and counseling, necessary to be career -ready in the global workforce. SFLTAP helps Soldiers make informed career decisions through benefits counseling and employment assistance.
The Workstation Administrator provides support such as Planning, analysis, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems used for the transmission of information in voice, data, and/or video formats. This is a hands-on position that requires the incumbent to work very closely with government personnel and users.
Primary Responsibilities:
Serve as primary interface between the organization and the local Network Enterprise Center (NEC).
Perform configuration management assignments to formally document and control the functional and physical characteristics of a system, network, or product during its life cycle.
Participate in the initiation, coordination, and documentation of plans for items such as software, hardware, documentation, and version releases.
Identify and track modifications required to enhance and maintain the installed hardware and software configuration of assigned systems.
Function as a technical specialist for computer systems security at SFLTAP.
Recommend and participates in the implementation of standard operating procedures, software, and controls for various computer systems to ensure appropriate levels of security.
Is responsible for protection measures such as file access controls, software and physical safeguards, and personnel and visitor control.
Participate in the development or acquisition of systems software tools and support services for the assignment and management of passwords, user IDs and other software security mechanisms.
Assist in the review and evaluation of existing software and procedures and provides methods of reporting and correcting ADP security violations or breakdowns.
Accomplish accreditation and certification packages in accordance with agency requirements and timeframes.
Ensure that planned and actual software and equipment installation is accomplished in accordance with applicable security policies and regulations. Trains user support personnel and functional users on security policies and procedures.
Respond to requests answering user questions, receiving, documenting, and maintaining a record of reported trouble in a problem-tracking database; follow-up as necessary.
Provide technical assistance, diagnose and resolve customer reported problems of computer hardware and software at the SFLTAP site.
Field incoming help requests from end users via both telephone and work orders.
Hardware/Software Support
Configure applications, system software, hardware, and local peripherals; diagnose and resolve various equipment problems.
Identify and refer unresolved hardware and software problems for resolution.
Install, configure, troubleshoot and maintain customer hardware and software.
Monitor NEC pushed software and updates.
Track IP numbers and data-jack numbers for all networked hardware.
Establish and resolve connectivity between local systems and NEC systems.
Required Skills:
Ability to gather, analyze, and present facts.
Ability to interpret and apply rules, regulations, and procedures.
Ability to apply knowledge of current automation technology and practices.
Knowledge of computer security.
Knowledge of the objectives, overall design, and operating characteristics of related hardware and software.
Knowledge of communications connectivity requirements.
Knowledge of computer network administration.
Knowledge of data and process modeling methodology.
Knowledge of information processing standards and procedures.
Knowledge of configuration management regulations, principles, and techniques.
Ability to meet and deal with customers using a high degree of tact and diplomacy.
Knowledge of LAN and networking technology (capabilities, equipment, operating systems, and topologies), data communications (protocols, architectures, equipment, etc.)
Knowledge of the capabilities and application of common micro- and minicomputer hardware, computer peripherals and software, as well as knowledge of Army Information Management and automated data processing guidance.
Knowledge of technical analysis procedures to perform hardware and operating system evaluations.
Skill in communications, verbal and written, to explain proposals, document network requirements in information planning documents, and to brief program managers.
Required Qualifications:
DoD SECRET Clearance
US Citizenship
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
#clearancejobs
$54k-90k yearly est. Auto-Apply 60d+ ago
Help Desk Technician
SOSi
Technical support engineer job in El Paso, TX
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
Overview
SOS International LLC is seeking a Help Desk Technician to join our team in El Paso, TX. We are seeking a diligent, organized, and customer-focused Help Desk Technician to join our IT team. The Help Desk Technician will be the first point of contact for users experiencing technical issues. The ideal candidate will possess excellent problem-solving skills, strong technical knowledge, and a passion for helping others.
Essential Job Duties
Assist users with issues related to hardware, software, and network connectivity.
Diagnose and resolve technical issues promptly and efficiently.
Set up new computers, install necessary software, and ensure systems are up-to-date.
Record and update user requests, issues, and resolutions in the help desk ticketing system.
Provide guidance and training to users on best practices, security protocols, and efficient use of technology.
Work closely with other IT team members to address complex technical issues and implement new technologies.
Regularly check and maintain IT systems to ensure optimal performance and security.
Qualifications
Minimum Requirements
High school diploma or equivalent required.
Proficient in Windows and Mac operating systems, Microsoft Office Suite, and common software applications. Knowledge of networking principles and troubleshooting.
Excellent verbal and written communication skills to interact effectively with users and team members.
Strong analytical and problem-solving skills to identify and resolve technical issues.
Ability to provide exceptional customer service and maintain a positive attitude under pressure.
Preferred Qualifications
Associate's degree in Information Technology, Computer Science, or a related field preferred.
CompTIA A+, Network+, or other relevant certifications are a plus.
Additional Information
Work Environment
The Help Desk Technician will work in an office environment with standard working hours. Occasional evening or weekend work may be required to address urgent technical issues or to perform system maintenance.
Working at SOSi
All interested individuals will receive consideration and will not be discriminated against for any reason.
$38k-63k yearly est. 13m ago
IT SPECIALIST (INFORMATION SECURITY)
Department of Homeland Security 4.5
Technical support engineer job in El Paso, TX
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Laboratories and Scientific Services, positions available in Chicago, IL, El Paso, TX, Buffalo, NY and Newark, NJ
Summary
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Laboratories and Scientific Services, positions available in Chicago, IL, El Paso, TX, Buffalo, NY and Newark, NJ
Overview
Help
Accepting applications
Open & closing dates
01/13/2026 to 01/20/2026
Salary $89,508 to - $116,362 per year
Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay of the duty location upon selection.
Pay scale & grade GS 12
Locations
5 vacancies in the following locations:
Chicago, IL
Newark, NJ
Buffalo, NY
El Paso, TX
Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number LSS-DE-(DHA)-12859063-ERO Control number 853746600
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
U.S. Citizens, Career Transition Assistance Plan DHS employees, Reemployment Priority List, Interagency Career Transition Assistance Plan Federal Employees. This announcement will be utilized to fill positions through the Direct Hire Authority.
Duties
Help
This position is located in the Office of Laboratories and Scientific Services (LSS) within the Operations Support Office (OS), United States Customs and Border Protection (CBP), United States Department of Homeland Security (DHS). You will serve as a subject matter expert in digital forensics in a laboratory, using various software and hardware solutions to conduct advanced laboratory analysis on digital evidence, including portable and electronic media devices.
This position starts at a salary of $89,508.00 (GS-12, Step 1) to $116,362.00 (GS-12, Step 10) with promotion potential to $116,362 (GS-12 Step 10). Typical duties include:
* Planning, preparing and conducting forensic examinations on digital evidence, such as portable and electronic media devices.
* Developing and implementing mobile device test plans for mobile forensic tool validation and verification; and serving as the mobile device test analyst.
* Providing on-site training on digital media exploitation to CBP personnel at various CBP locations.
* Testifying as a subject matter expert on analytical findings of seized digital evidence and matters of digital media expertise in Federal and state court of laws
Requirements
Help
Conditions of employment
* You must be a U.S. Citizen to apply for this position
* Males born after 12/31/1959 must be registered with Selective Service
* Primary U.S. residency for at least three of the last five years (additional details below)
* All pre-employment processes will be conducted in English
* You may be required to pass a background investigation
* CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
* As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
* DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
* Bargaining Unit: This position is not covered under the bargaining unit.
Qualifications
BASIC REQUIREMENT: Applicants must have Information Technology -related experience demonstrating each of the four competencies listed below.
* Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
* Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
* Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
* Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
You qualify for this position if you meet the basic requirement listed above and possess one year of specialized experience as described below.
Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
* Conducting technical and peer review of digital forensic laboratory reports.
* Assessing the effectiveness, performance, and accuracy of digital forensic tools and recommending implementation and/or modification.
* Providing digital analysis training and technical direction to journeyman analysts and other personnel in the security area.
* Collaborating with internal and external organizations on digital forensics.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 01/20/2026.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
* Working for the U.S. Government as a federal civilian or as a member of the military
* A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
* Participation in a study abroad program sponsored by a U.S. affiliated college or university
* Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Education
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Additional information
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
This position is being filled under a Direct Hire Authority. We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. All applicants who meet minimum qualifications and any basic requirements applicable to this position, will be forwarded to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager.
The competencies or knowledge, skills, and abilities needed to perform this job are:
* Knowledge of digital forensic techniques used to analyze computer hardware, software, digital storage media, and various computer and mobile forensic software applications.
* Knowledge of digital evidence handling, chain of custody and examination theory forensic best practices, methods and software tools.
* Knowledge of applicable Federal and state laws, and legal precedence as it relates to the handling, examination, and reporting of digital evidence.
* Skill in resolving technical issues that arise during the course of a digital evidence examination that may be inherently very complex or unfamiliar.
* Ability to articulate orally and in writing complex technical issues to non-technical audiences.
Veterans: Veterans preference does not apply to selections made using the Direct Hire Authority. Veteran applicants will be considered along with all other applicants who apply.
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered under CTAP/ICTAP, you must have knowledge, skills, abilities and/or competencies as defined above which clearly exceed the minimum qualification and any applicable basic requirements for the vacancy. In addition, you must submit the supporting documents listed under the Required Documents section of this job announcement.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
* Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, phone number, relevant work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.
* Your responses to the job questionnaire: ********************************************************
* Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP), Interagency Career Transition Assistance Program (ICTAP), or the Reemployment Priority List (RPL)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456; or RPL registration documentation.
* Are you a current or former federal employee? If yes, it is recommended that you submit a copy of your SF-50(s) (Notification of Personnel Action) to support your experience. Examples of appropriate SF-50s include promotions, within-grade increases and accessions. Retired former federal employees are required to submit your retirement SF-50 and encouraged to submit your most recent annuity statement.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s.
$89.5k-116.4k yearly 6d ago
Information Technology
Vp 3.9
Technical support engineer job in El Paso, TX
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$47k-83k yearly est. Auto-Apply 60d+ ago
IT Support Specialist I - 100% In Office
El Paso Central Appraisal District
Technical support engineer job in El Paso, TX
is performed entirely in office. This is NOT a remote position.
The IT Support Specialist I plays a crucial role in maintaining and supporting the organization's IT infrastructure, including software, hardware, networking equipment, and multimedia services. This position reports to the IT Manager and is responsible for installing, maintaining, and troubleshooting computer systems, diagnosing technical issues, and providing both remote and in-person support. Additionally, the role oversees IT contracts, leases, requisitions, and subscription renewals, while managing printer services and vendor communications. As part of user account administration, the IT Support Specialist handles account creation, permissions management, onboarding, email setup, system configurations, and offboarding. The position also maintains software and hardware inventories in collaboration with the IT Manager. This position works 100% in-office and requires regular and predictable attendance.
Essential Functions
· Perform work under direct supervision;
· Serve as the primary contact for IT support requests via the help desk ticketing system;
· Track progress, update statuses, and document solutions within the ticketing system;
· Configure and install hardware and software to meet business needs;
· Perform troubleshooting and diagnostic analysis on computer systems;
· Assist in deploying software updates and hardware upgrades in coordination with the IT team;
· Maintain office hardware (printers, scanners, monitors, computers) and coordinate leasing/vendor services;
· Provide basic audiovisual equipment support and recommendations for office technology;
· Collaborate with third-party vendors for warranty repairs and service;
· Manage inventory of software and hardware assets;
· Diagnose and resolve basic networking issues;
· Deploy, terminate, and troubleshoot CAT6 structured cabling following industry standards;
· Administer Active Directory (local and cloud) for user access and account management;
· Handle user onboarding/offboarding, including setup of hardware and software (phones, computers, etc.);
· Educate users on technology resources and best practices;
· Oversee requisitions and maintain documentation related to IT contracts, leases, and maintenance renewals;
· Prepare reports, charts, budget data, and technical presentations using office productivity tools;
· Review and update IT department policies and procedures as needed;
· Stay current with evolving technologies and industry standards;
· Ensure timely completion of IT projects and initiatives;
· Work reviewed periodically for quality and compliance with organizational policies;
· Handles basic issues and problems and refers more complex issues to higher-level staff;
· Performs other duties as assigned commensurate with the position or as assigned by the Executive Director/Chief Appraiser.
Knowledge, Skills and Abilities
· Proficiency in Microsoft Office 365 (O365) and Outlook.
· Understanding of cybersecurity principles.
· Knowledge of networking fundamentals (TCP/IP, VLANs, VPN).
· Foundational knowledge of Active Directory user management.
· Foundational knowledge of virtual environments (VM monitoring and resource management).
· Ability to explain technical solutions clearly to non-technical users.
· Ability to multitask and collaborate within a team.
· Ability to establish and maintain professional and respectful relationships with employees, vendors, and the public.
· Strong organizational and time management skills.
· Demonstrated ability to adapt to a fast-paced work environment.
· Positive attitude and commitment to problem-solving.
Work Environment / Physical Demands
· Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 50 lbs. unassisted), bending, standing, climbing, or walking.
· Position requires working extensively at a computer station with extended periods of sitting or standing.
Education, Training and Experience
· Associates degree or Trade School equivalent in Computer Science or equivalent combination of degrees, certifications in related field, and/or applicable training and experience in related field at the discretion of the Executive Director/Chief Appraiser.
· 1 year of practical experience in IT help desk support and troubleshooting preferred.
· Hands-on experience with office hardware (printers, monitors, scanners, computers).
Licenses, Registrations and/or Certificates
· CompTIA A+, ITF+ certifications are required or applicable experience in a related field and/or at the discretion of the Executive Director/Chief Appraiser.
· Network+ preferred
· Security+ preferred
· Microsoft 365 Certified (one or more) preferred; Endpoint Administrator Associate (MD-102) preferred; Microsoft 365 Fundamentals (MS-900) preferred; Azure Fundamentals (AZ-900) preferred.
· Cisco CCNA preferred.
· Possession of a valid Texas driver's license preferred.
Disclaimer(s)
EEO Statement
EPCAD provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
MUST BE AUTHORIZED TO WORK IN THE UNITED STATES. SPONSORSHIPS ARE NOT AVAILABLE.
THIS POSITION REQUIRES ON-SITE WORK. REMOTE WORK IS NOT AVAILABLE.
1/07/2026
FLSA Status: Exempt
Pay Rate: $21/hour
Relocation assistance is not available.
THE JOB POSTING WILL CLOSE ON WEDNESDAY, JANUARY 21 AT 5:00 P.M. OR UNTIL THE POSITION IS FILLED. Please be sure to complete the required online application in its entirety and include all requested information.
$21 hourly 5d ago
Network Engineer, Deployment & Support
Meta 4.8
Technical support engineer job in El Paso, TX
Meta's Edge & Network Services (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry.
**Required Skills:**
Network Engineer, Deployment & Support Responsibilities:
1. Deployment, configuration, and management of all network infrastructure on our data center campus
2. Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network
3. Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks
4. Create deployment install packages and maintain as-built documentation and asset database for network and computing equipment
5. Establish and implement global best practices and contribute to the design of new scalable network solutions
6. Support the development, testing and integration of new hardware and software platforms into the network
7. Participate in an on-call rotation to support the network infrastructure 24x7
8. 10-30% travel based on project
**Minimum Qualifications:**
Minimum Qualifications:
9. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
10. 6+ years of work experience responsible for designing, deploying and operating large-scale networks
11. Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP)
12. Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6
13. Experience working in a multi-vendor environment with hands-on experience with networking hardware
14. Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling
15. Proven experience managing multiple projects simultaneously and deliver against mission critical deadlines
16. Proven experience working in a global team environment and solving problems with limited supervision
**Preferred Qualifications:**
Preferred Qualifications:
17. Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies
18. Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices
19. Working knowledge of data center power and cooling infrastructure and critical facility operational best practices
20. Familiarity with the Linux based systems. - Experience with scripting and automation (Bash, Python, Perl)
21. Technical leadership and people management experience
**Public Compensation:**
$135,000/year to $191,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$135k-191k yearly 31d ago
Seasonal IT Technician
Education at Work 3.8
Technical support engineer job in El Paso, TX
Job SummaryThe IT SupportTechnician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation.
This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities
Incident & Request Handling:
Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based).
Support via Teams, phone, email, and in person; document root cause and steps taken.
Aim for first-contact resolution where possible; clearly communicate ETAs/next steps.
Devices & Endpoint Management:
Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps.
Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys).
Perform health checks (disk, patch, antivirus status) and remediate.
Accounts & Access:
Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege.
Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses.
Collaboration & SaaS Support:
Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS.
Troubleshoot MFA/SSO issues, profile problems, meeting/device performance.
Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests.
Knowledge & Documentation:
Create/update KB articles for repeat issues; keep “How-To”s and SOPs current.
Education/Experience
High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred.
1-2 years of hands-on IT support/help desk experience.
Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools.
Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC.
Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment.
Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues.
Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN).
Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation.
$17 - $18 an hour
Non-Exempt
AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
$17-18 hourly Auto-Apply 60d+ ago
Information Technology
Veterans Prime, Inc.
Technical support engineer job in El Paso, TX
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$37k-66k yearly est. Auto-Apply 60d+ ago
IT Systems Administrator
Anson Mills Jv LLC
Technical support engineer job in El Paso, TX
IT Systems Administrator - Franklin Mountain Management | Full-Time | El Paso, TX
Franklin Mountain Management (FMM) provides best-practice Business Services to FMI and FM family of companies in the areas such as Financial Accounting, Investor Relations, HR, IT, Purchasing and Procurement, Legal, and Risk Management. FMM is seeking an Information Technology professional to join our team in the role of IT Systems Administrator. The position is located in Franklin Mountain Management, LLC located in Downtown El Paso, TX, we offer competitive pay, benefits, and opportunity for advancement.
Job Summary:
The IT Systems Administrator provides essential technicalsupport for Franklin Mountain Management. This role assists with troubleshooting, resolving basic IT issues, and supporting production staff and equipment on the shop floor. The position is critical to maintaining uptime and efficiency in a fast-paced manufacturing environment.
Principal Duties & Responsibilities:
Respond promptly to help desk requests from production and office staff, including machine operators and print technicians.
Troubleshoot and resolve basic hardware and software issues for computers, printers, barcode scanners, and production equipment.
Assist with setup, configuration, and maintenance of workstations and printers in manufacturing and office areas.
Support users with login issues, password resets, and access to software (ERP, MES, print management, Office 365).
Escalate complex issues to higher-level IT staff or vendors as needed.
Document support requests, solutions, and recurring problems.
Perform routine checks on production line computers, print servers, and network connectivity.
Assist with inventory tracking of IT equipment and supplies.
Follow organizational IT processes, procedures, and security guidelines.
Provide hands-on support for basic troubleshooting of production line automation systems and print management solutions.
Maintain a clean and organized work area, including IT storage and repair spaces.
Education, Skills and Experience Requirements:
Bachelor's degree in computer science, information technology with 2 plus years of experience or associate's degree with 4 plus years of experience
Strong knowledge of Windows Operating Systems Microsoft Office 365
Familiarity with printers, barcode/RFID systems, and basic networking concepts.
Strong problem-solving and communication skills.
Ability to work effectively with production staff and management.
Willingness to learn and adapt to new technologies and manufacturing processes.
Availability for after-hours or weekend support as needed.
$57k-83k yearly est. Auto-Apply 60d+ ago
IT Systems Administrator
Franklin Mountain Investments 4.1
Technical support engineer job in El Paso, TX
IT Systems Administrator - Franklin Mountain Management | Full-Time | El Paso, TX
Franklin Mountain Management (FMM) provides best-practice Business Services to FMI and FM family of companies in the areas such as Financial Accounting, Investor Relations, HR, IT, Purchasing and Procurement, Legal, and Risk Management. FMM is seeking an Information Technology professional to join our team in the role of IT Systems Administrator. The position is located in Franklin Mountain Management, LLC located in Downtown El Paso, TX, we offer competitive pay, benefits, and opportunity for advancement.
Job Summary:
The IT Systems Administrator provides essential technicalsupport for Franklin Mountain Management. This role assists with troubleshooting, resolving basic IT issues, and supporting production staff and equipment on the shop floor. The position is critical to maintaining uptime and efficiency in a fast-paced manufacturing environment.
Principal Duties & Responsibilities:
Respond promptly to help desk requests from production and office staff, including machine operators and print technicians.
Troubleshoot and resolve basic hardware and software issues for computers, printers, barcode scanners, and production equipment.
Assist with setup, configuration, and maintenance of workstations and printers in manufacturing and office areas.
Support users with login issues, password resets, and access to software (ERP, MES, print management, Office 365).
Escalate complex issues to higher-level IT staff or vendors as needed.
Document support requests, solutions, and recurring problems.
Perform routine checks on production line computers, print servers, and network connectivity.
Assist with inventory tracking of IT equipment and supplies.
Follow organizational IT processes, procedures, and security guidelines.
Provide hands-on support for basic troubleshooting of production line automation systems and print management solutions.
Maintain a clean and organized work area, including IT storage and repair spaces.
Education, Skills and Experience Requirements:
Bachelor's degree in computer science, information technology with 2 plus years of experience or associate's degree with 4 plus years of experience
Strong knowledge of Windows Operating Systems Microsoft Office 365
Familiarity with printers, barcode/RFID systems, and basic networking concepts.
Strong problem-solving and communication skills.
Ability to work effectively with production staff and management.
Willingness to learn and adapt to new technologies and manufacturing processes.
Availability for after-hours or weekend support as needed.
$58k-78k yearly est. Auto-Apply 60d+ ago
Information Technology Help Desk Support Technician [IT Desktop Support Technician (Help Desk Technician)]
Prosidian Consulting
Technical support engineer job in Fort Bliss, TX
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of Global Professionals to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise and target drivers of economic profit (growth, margin, and efficiency). They are also aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Sector Groups including but not limited to Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security & Intelligence | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. Learn More About ProSidian: *****************
Job Description
ProSidian seeks an Information Technology Help Desk Support [IT Desktop Support (Help Desk) Technician] in Ft. Bliss, TX to support Help Desk requirements. The candidate will perform IT Help Desk Services (level 1 & 2 category support) on both the computer network as well as telephone system supporting a user base of around 300 people.
Based on past history there is a record of 50 tickets processed monthly. The technician will be maintaining and potentially troubleshooting all devices on the networks such as desktop computers, laptops, printers, fax machines, and all ancillary items related to these systems as well as telephones and telephone service. This individual will troubleshoot problems with desktop computers, network connectivity, phones, and other peripherals via phone, email, or in person.
It is imperative that The IT Desktop SupportTechnician have the requisite skills and knowledge to provide a stable and usable environment in a timely manner. The IT Desktop SupportTechnician shall troubleshoot problems with desktop computers, network connectivity, phones, and other peripherals via phone, email, or in-person until the work order is complete.
The IT Desktop SupportTechnician shall also support the existing and newly acquired hardware and software. This includes, but is not limited to, maintaining Windows 10 operating systems, Microsoft Office 2013 Suite, Adobe Acrobat Pro, as well as Microsoft Outlook setup.
Objective. The objective is to provide IT Help Desk Services to support Stakeholder User Group And Mission Support Representative Personnel. This includes desktop computers, laptops, printers, and all ancillary items related to these systems as well as telephones and telephone service. The IT Desktop SupportTechnician will troubleshoot problems with desktop computers, network connectivity, phones, and other peripherals via phone, email, or in person, permitting the mission to move forward without undue delays.
Perform all required IT Help Desk functions, tasks, and responsibilities and maintain responsibility for expertise and experience to meet the conditions to perform IT Help Desk services on the Fort Bliss Campus Area Network (CAN) located on East or West Fort Bliss, Texas, within the operational footprint. The operational footprint consists of 250+ personnel (military, civilians, and Contractors). It is imperative that The IT Desktop SupportTechnician have the requisite skills and knowledge to provide a stable and usable environment in a timely manner. The contract for this project is 3 years in duration will annual evaluations.
Perform IT Help Desk Services (Level 1 & 2 Category Support) on both the computer network as well as telephone system supporting a user base of around 300 people.
Based on past history there is a record of 40 tickets processed monthly.
Maintain and potentially troubleshoot all devices on the networks such as desktop computers, laptops, printers, fax machines, and all ancillary items related to these systems as well as telephones and telephone service.
Troubleshoot problems with desktop computers, network connectivity, phones, and other peripherals via phone, email, or in person.
Support the existing and newly acquired hardware and software. This includes, but is not limited to, maintaining Windows 7 or Windows 10 operating systems, Microsoft Office 2013 Suite, Adobe Professional X, and Adobe Professional Suite, as well as Microsoft Outlook setup.
Maintain a 90% operational capability on a variety of technical systems owned and operated by the government customer. This includes maintenance, updating, backup, and restoring as required.
All tasks to be conducted are in accordance with the government IT standard operating procedure and protocols.
Personal Computer (PC) and Software Troubleshooting:
serve as an initial point of contact for users of Information Systems (IS) and provide advice and assistance to customers encountering software problems. The IT Desktop SupportTechnician shall troubleshoot PCs and software problems within eight business hours of the reported problem by the Stakeholder User Groups and Mission Support Representatives. Provide a monthly summary of actions performed under this task in the monthly progress report.
Printer/Copier/Fax Support:
Configure, test, and add to the FBCAN network printers, copiers, and fax machines. The IT Desktop SupportTechnician shall perform minor troubleshooting within four business hours of a reported problem to determine if warranty or maintenance services are needed. When it is determined that warranty/maintenance services are required, the contractor shall notify the Information Management Officer (IMO) or the designated IMO representative, who will contact the vendor for service. The contractor shall maintain logs of usage on printers/copiers/faxes when needed for maintenance agreements. Provide a monthly summary of actions performed under this task in the monthly progress report.
Help Desk Support:
Respond to and support all requests for services through the Help Desk. Requests for service will be made via email, telephone, or walk-ins. The ProSidian IT Desktop SupportTechnician shall run the Help Desk on a daily basis. IT Desktop SupportTechnician shall include:
Taking requests from Stakeholder User Group and Mission Support Representative personnel; coordinating prioritization of work with the Stakeholder User Group and Mission Support Representative IMO, and taking
Appropriate action to resolve software/hardware/connectivity issues to restore the user to full service.
The IT Desktop SupportTechnician Shall also perform Telephone Control Officer (TCO) duties. TCO duties services include: fulfilling line service requests (LSRs), NIPRnet, and SIPRnet service requests. The IT Desktop SupportTechnician shall provide a summary of actions performed under this task in the monthly progress report.
Communications Support:
The IT Desktop SupportTechnician shall answer calls and respond to electronic mail from Stakeholder User Groups and Mission Support Representatives to resolve problems with telephones and telephone service within four business hours of the reported problem. The IT Desktop SupportTechnician shall resolve the problem independently or initiate routing of the reported problem to the appropriate source for resolution. Provide a monthly summary of actions performed under this task in the monthly progress report.
Live Field Experiment Support:
The IT Desktop SupportTechnician shall coordinate with other organizations, Army and non-Army, on an as-needed basis prior to and during Live Field Experiment exercises, to achieve Live Field Experiment exercise support objectives. Coordination tasks include:
On-site configuration and software support of Stakeholder User Group And Mission Support Representative computers used at the Exercise Control Center (ECC).
On-site trouble-response for Stakeholder User Group And Mission Support Representative reported problems with telephones and telephone service while operating at the ECC for Live Field Experiment support. The IT Desktop SupportTechnician shall report and coordinate resolution with the local NEC or technicalsupport personnel within two business hours of receipt of the problem report.
On-site trouble-response for Stakeholder User Group And Mission Support Representative reported problems with wireless devices while operating at exercise locations for Live Field Experiment support. The IT Desktop SupportTechnician shall respond within two business hours of the problem reported, resolve if possible, or initiate routing of the reported problem to the appropriate source for resolution.
The IT Desktop SupportTechnician will provide support in setting up user computers/workstations prior to Live Field Experiment start dates. Includes imaging computers for Live Field Experiment. Connecting computers to LAN.
Troubleshooting LAN cable connections, replace/make LAN cables as required for Live Field Experiment.
The IT Desktop SupportTechnician will provide support in disconnecting/packing all Live Field Experiment automation equipment at the completion of the Live Field Experiment.
Provide a monthly summary of actions performed under this task in the monthly progress report.
Qualifications
Employment Requirements: Your employment with the Company is contingent on you maintain the following certifications and qualifications.
Possess active Computing Technology Industry Association (COMPTIA) A+, and Security+ Certifications.
Microsoft Technology Specialist Certification (MS Windows 7 and 10)
Acquire, possess, and maintain appropriate Computing Environment Certification (WIN10) or current computing certificate as directed by the Department of Defense (DoD)
Acquire, possess, and maintain appropriate certification as a Microsoft Certified Technology Specialist in Windows 10.
Acquire, possess, and maintain current knowledge of Microsoft operating systems, Office products, and Adobe products.
DoD Secret Clearance eligibility
The ProSidian IT Desktop SupportTechnician shall possess or at minimum be able to obtain and maintain SECRET access eligibility through the completion of a NACLC or equivalent security clearance investigation adjudicated by DoD
The IT Desktop SupportTechnician shall provide Microsoft Certified Technology Specialist in Microsoft Windows 7 or Windows 10.
The ProSidian IT Desktop SupportTechnician shall either be a United States Citizen or authorized to work in the United States
The IT Desktop SupportTechnician shall comply with all applicable laws and regulations, including but not limited to Federal Law, New Mexico and Texas State Law(s), Occupational Safety and Health Administration (OSHA) regulations, Army and installation regulations.
Required Training. As new Information Technology courses or updates required to fulfill the scope of the work become available, IT Desktop SupportTechnician shall train and certify its employees. As any mandated DoD training or updates are released by the Army, the Government will train and certify contractor employees. IT Desktop SupportTechnician will be apprised by the Government of training times and location for which Contractor shall schedule its employees to attend. All training will be conducted during normal operational hours.
IT Desktop SupportTechnician Travel: The primary place of performance will be Fort Bliss, Texas; however The IT Desktop SupportTechnician shall travel to both other continental United States (CONUS) and outside continental US (OCONUS) locations.
Travel to Germany, travel to the Republic of Korea (ROK), travel to Japan, travel to Poland, and travel throughout the Continental United States
The support outside Fort Bliss, Texas area will be designated as TDY. The IT Desktop SupportTechnician shall obtain all necessary travel documents to execute travel as required, including but not limited to U.S. Government-issued passports to support OCONUS travel requirements.
All employees must comply with all guidance, instructions, and general orders applicable to U.S. Armed Forces and DoD civilians and issued by the Theater Commander or his/her representative. This shall include any and all guidance and instructions issued based on the need to ensure mission accomplishment, force protection, and safety.
The IT Desktop SupportTechnician shall be required to travel to CONUS/OCONUS locations to perform under field conditions and must be responsible to fulfill all current regulatory and policy requirements to ensure mission accomplishment, force protection, and safety when required for travel to Germany, travel to Republic of Korea (ROK), travel to Japan, travel to Poland, and travel throughout the continental United State.
Additional Information
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
CORE COMPETENCIES
Teamwork - the ability to foster teamwork collaboratively as a participant and effectively as a team leader
Leadership - the ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams
Judgment - exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications
Organization - the ability to manage projects and actions and prioritize tasks
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
BENEFITS AND HIGHLIGHTS
ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees:
Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis.
Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in their life. These benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that offer eligible employees a complete Flexible Spending Account (FSA) Plan and a tax benefit.
Purchasing Discounts & Savings Plans: We want you to succeed financially. Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy daily.
Security Clearance: Due to the nature of our consulting engagements, Security Clearance is required for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting engagements, performance incentives are associated with each new client that each employee works to pursue and support.
Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis. You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam era, or another eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has pledged to the Hiring Our Heroes Program of the US Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL"-success while doing things the right way. Pride comes from the challenge; the reward is excellence in the work.
For Easy Application, Use Our Career Site Located On Http://*****************/ Or Send Your Resume, Bios, And Salary Expectations / Rates To *********************** & *************************
ONLY CANDIDATES WITH THE REQUIRED CRITERIA ARE CONSIDERED.
Be sure to place the job reference code in the subject line of your e-mail. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
$5k monthly Easy Apply 60d+ ago
Support Technician
Daveandbusters
Technical support engineer job in El Paso, TX
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.25 per hour
Salary Range:
7.25
-
12.25
We are an equal opportunity employer and participate in E-Verify in states where required.
$7.3-12.3 hourly Auto-Apply 60d+ ago
Systems Engineer III
Synectic Solutions 3.8
Technical support engineer job in White Sands, NM
Looking for an opportunity to work with a talented team and expand your experience in supporting Weapons Test and Evaluation (T&E) projects?
SSI needs to add a Systems Engineer III to support our current list of services provided to the U.S. Navy. These positions, located at the White Sands Missile Range (WSMR) in White Sands, New Mexico, will provide engineering, technical, logistics, and administrative support in the planning, maintenance, preparation, execution, launch operations and post-test phases to the W Department of the Navy Surface Warfare Center, Port Hueneme Division (NSWC PHD).
Primary Functions:
Applies an interdisciplinary, collaborative approach to plan, design, develop, test and verify complex lifecycle balanced system of systems and system solutions.
Evaluates customer/operational needs to define and coordinate system performance requirements, integrate technical parameters and assure compatibility of all physical, functional and program interfaces.
Performs various analyses to optimize total system of systems and/or system architecture.
Performs analyses for affordability, safety, reliability, maintainability, testability, human systems integration, survivability, vulnerability, susceptibility, system security, regulatory, certification, product assurance and other specialties quality factors into a preferred configuration to ensure mission success.
Develops, maintains and identifies improvements for the planning, organization, implementation and monitoring of requirements management processes, tools, risk, issues, opportunity management and technology readiness assessment processes.
If this aligns with your experience and sounds like it is the career path you wish to progress, these are the requirements to be considered for this position:
Education/Experience/Skills:
Bachelor's Degree in STEM
Minimum 7-10 years' experience in related field is required.
Must be able to deploy to both CONUS and OCONUS.
CONTINGENT OFFER
This position is contingent upon contract award and is anticipated to start in May of 2023.
Must possess a valid driver's license. U.S. Citizenship and must be able to obtain and maintain U.S. DoD SECRET Security Clearance required for hire, and to be maintained throughout employment. All candidates will be required to pass background screening to include SSN, Driver Record, and Criminal Background Investigation.
What You Can Expect from Us
Positive Office environment
Professional and knowledgeable team and leadership
Business Office hours
What's In It for Me?
Competitive salary
Great benefits, including:
Company-subsidized PPO Medical, Dental, and Vision coverage
401(k) Retirement Plan with company match
Paid Time Off
10 Paid Holidays per year
Education Assistance
Company-subsidized Corporate Fitness Program
Medical and Dependent Care Flexible Spending Accounts
Company-paid Life and Accidental Death and Dismemberment Insurance with an option to increase coverage.
Company-paid Short- and Long-term Disability Insurance
Company-paid Employee Assistance Program
Flexible hours
Opportunities for on-the-job training
What Your Experience Working for Us Will Be Like
Ask any of our employees and they will tell you SSI is a great place to work with an upbeat and positive culture. We take pride in our work to continuously improve on our performance in a manner that enhances the mission of the agencies we serve while expanding opportunities for our employees and our company.
About Synectic Solutions, Inc. (SSI)
Synectic Solutions, Inc. (SSI), is an award-winning, 20-year government contracting agency focused on the areas of logistics, engineering, management, and information technology. SSI is a growing organization committed to exceeding customer expectations, to continually improving all products, services, and processes, and to perform all work with the commitment to upholding the highest standards and ethics.
Ready to apply?
If this job sounds like a fit for you, then click on the ‘apply' button below. Good luck!
$74k-102k yearly est. 60d+ ago
Groundwater Remediation System Engineer (3695)
Navarro Inc. 4.0
Technical support engineer job in Las Cruces, NM
Job Description
Navarro Research and Engineering is seeking a Groundwater Remediation System Engineer (3695) to support remediation operations at the NASA White Sands Test Facility (WSTF) in Las Cruces, NM.
Navarro operates and maintains two groundwater remediation systems to address ongoing environmental remediation activities at WSTF. You will join a dedicated team of engineers and technicians to support monitoring, operation, and maintenance of both systems. This role requires an on-site presence, strong interpersonal skills, and the ability to communicate effectively to all project team members including client representatives and on-site contractors.
Key Responsibilities
Assist in the operation of the treatment systems in full compliance with the provisions of all EPA, NMED, NMSLO, and NASA requirements.
Perform treatment system start-ups, shutdowns, and routine operations.
Maintain and update treatment system maintenance records and logs.
Support maintenance and troubleshooting activities with team members in accordance with applicable site safety and operational requirements.
Develop and maintain task-specific instructions and provide guidance and/or oversight to treatment system technicians.
Develop statements of work or procurement documentation for system upgrades and repairs.
Coordinate activities with other WSTF contractor personnel.
Work with off-site subcontractors and equipment/software technicalsupport representatives to facilitate the above activities.
Preparing and presenting engineering design project reports to Navarro team members, on-site contractor management, and client representatives.
Working with WSTF facilities and drafting personnel to develop, review, and/or update treatment system mechanical, instrumentation & controls, and electrical drawings.
Requirements
Basic Qualifications
Bachelor's degree in Engineering, Environmental Science, or a closely related field
A minimum of four (4) years of directly relevant professional experience
Must have a current valid driver's license and clean driving record
Possess or able to obtain and maintain a security clearance
Possess or able to obtain OSHA HAZWOPER certification
Safe work ethic
Experience with standard office software
Understanding of applicable federal, state, and local laws, regulations, and guidance
US citizenship
The ideal candidate will have
Experience with the operation and maintenance of groundwater treatment process equipment, including air strippers and ultraviolet photolysis reactors.
Working knowledge of piping, pumps, flow meters, pressure and temperature sensors, electric motors, and motor protection devices.
Familiarity with Rockwell Automation, Inc. FactoryTalk software and general working knowledge of SCADA systems.
Experience with groundwater extraction and injection wells.
Experience to monitor and maintain hydraulic capture of groundwater plumes.
Prior experience working on US federal facility projects
Professional registration.
Work Environment and Physical Demands
The duties for this position are performed primarily in an office setting and secondarily in the field. Field work regularly requires the use of PPE, the ability to work safely, and navigate uneven ground or other obstacles found in desert terrains. Work weeks are on a 9/80 schedule.
About Navarro
Navarro Research & Engineering is an award-winning federal contractor dedicated to partnering with clients to advance clean energy and deliver effective solutions for complex challenges in the nuclear and environmental fields. Joining Navarro means being a part of an exceptional team committed to quality and safety while also looking for innovative strategies to create value for the client's success. Headquartered in Oak Ridge, Tennessee, Navarro has active programs in place across the nation for DOE/NNSA, NASA, and the Department of Defense.
Due to the nature of the government contract requirements and/or clearances requirements, US citizenship is required.
Navarro is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, religion, color, national origin, age, disability, veteran's status, or any classification protected by applicable state or local law.
EEO Employer/Vet/Disabled
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Public Holidays)
Short Term & Long Term Disability
$77k-106k yearly est. 22d ago
IT Support Specialist I - 100% In Office
El Paso Central Appraisal District
Technical support engineer job in El Paso, TX
Job DescriptionSalary: $21/Hour
is performed entirely in office. This is NOT a remote position.
TheIT Support Specialist Iplays a crucial role in maintaining and supporting the organization's IT infrastructure, including software, hardware, networking equipment, and multimedia services. This position reports to the IT Manager and is responsible for installing, maintaining, and troubleshooting computer systems, diagnosing technical issues, and providing both remote and in-person support. Additionally, the role oversees IT contracts, leases, requisitions, and subscription renewals, while managing printer services and vendor communications. As part of user account administration, the IT Support Specialist handles account creation, permissions management, onboarding, email setup, system configurations, and offboarding. The position also maintains software and hardware inventories in collaboration with the IT Manager. This position works 100% in-office and requires regular and predictable attendance.
Essential Functions
Perform work under direct supervision;
Serve as the primary contact for IT support requests via the help desk ticketing system;
Track progress, update statuses, and document solutions within the ticketing system;
Configure and install hardware and software to meet business needs;
Perform troubleshooting and diagnostic analysis on computer systems;
Assist in deploying software updates and hardware upgrades in coordination with the IT team;
Maintain office hardware (printers, scanners, monitors, computers) and coordinate leasing/vendor services;
Provide basic audiovisual equipment support and recommendations for office technology;
Collaborate with third-party vendors for warranty repairs and service;
Manage inventory of software and hardware assets;
Diagnose and resolve basic networking issues;
Deploy, terminate, and troubleshoot CAT6 structured cabling following industry standards;
Administer Active Directory (local and cloud) for user access and account management;
Handle user onboarding/offboarding, including setup of hardware and software (phones, computers, etc.);
Educate users on technology resources and best practices;
Oversee requisitions and maintain documentation related to IT contracts, leases, and maintenance renewals;
Prepare reports, charts, budget data, and technical presentations using office productivity tools;
Review and update IT department policies and procedures as needed;
Stay current with evolving technologies and industry standards;
Ensure timely completion of IT projects and initiatives;
Work reviewed periodically for quality and compliance with organizational policies;
Handles basic issues and problems and refers more complex issues to higher-level staff;
Performs other duties as assigned commensurate with the position or as assigned by the Executive Director/Chief Appraiser.
Knowledge, Skills and Abilities
Proficiency in Microsoft Office 365 (O365) and Outlook.
Understanding of cybersecurity principles.
Knowledge of networking fundamentals (TCP/IP, VLANs, VPN).
Foundational knowledge of Active Directory user management.
Foundational knowledge of virtual environments (VM monitoring and resource management).
Ability to explain technical solutions clearly to non-technical users.
Ability to multitask and collaborate within a team.
Ability to establish and maintain professional and respectful relationships with employees, vendors, and the public.
Strong organizational and time management skills.
Demonstrated ability to adapt to a fast-paced work environment.
Positive attitude and commitment to problem-solving.
Work Environment / Physical Demands
Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 50 lbs. unassisted), bending, standing, climbing, or walking.
Position requires working extensively at a computer station with extended periods of sitting or standing.
Education, Training and Experience
Associates degree or Trade School equivalent in Computer Science or equivalent combination of degrees, certifications in related field, and/or applicable training and experience in related field at the discretion of the Executive Director/Chief Appraiser.
1 year of practical experience in IT help desk support and troubleshooting preferred.
Hands-on experience with office hardware (printers, monitors, scanners, computers).
Licenses, Registrations and/or Certificates
CompTIA A+, ITF+ certifications are required or applicable experience in a related field and/or at the discretion of the Executive Director/Chief Appraiser.
Network+ preferred
Security+ preferred
Microsoft 365 Certified (one or more) preferred; Endpoint Administrator Associate (MD-102) preferred; Microsoft 365 Fundamentals (MS-900) preferred; Azure Fundamentals (AZ-900) preferred.
Cisco CCNA preferred.
Possession of a valid Texas drivers license preferred.
Disclaimer(s)
EEO Statement
EPCAD provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
MUST BE AUTHORIZED TO WORK IN THE UNITED STATES. SPONSORSHIPS ARE NOT AVAILABLE.
THIS POSITION REQUIRES ON-SITE WORK. REMOTE WORK IS NOT AVAILABLE.
1/07/2026
FLSA Status: Exempt
Pay Rate: $21/hour
Relocation assistance is not available.
THE JOB POSTING WILL CLOSE ON WEDNESDAY, JANUARY 21 AT 5:00 P.M. OR UNTIL THE POSITION IS FILLED.Please be sure to complete the required online application in its entirety and include all requested information.
$21 hourly 12d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support engineer job in Las Cruces, NM
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$63k-88k yearly est. 12d ago
Network Engineer, Deployment & Support
Meta Platforms, Inc. 4.8
Technical support engineer job in El Paso, TX
Meta's Edge & Network Services (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry.
Minimum Qualifications
* Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
* 6+ years of work experience responsible for designing, deploying and operating large-scale networks
* Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP)
* Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6
* Experience working in a multi-vendor environment with hands-on experience with networking hardware
* Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling
* Proven experience managing multiple projects simultaneously and deliver against mission critical deadlines
* Proven experience working in a global team environment and solving problems with limited supervision
Preferred Qualifications
* Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies
* Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices
* Working knowledge of data center power and cooling infrastructure and critical facility operational best practices
* Familiarity with the Linux based systems. • Experience with scripting and automation (Bash, Python, Perl)
* Technical leadership and people management experience
Responsibilities
* Deployment, configuration, and management of all network infrastructure on our data center campus
* Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network
* Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks
* Create deployment install packages and maintain as-built documentation and asset database for network and computing equipment
* Establish and implement global best practices and contribute to the design of new scalable network solutions
* Support the development, testing and integration of new hardware and software platforms into the network
* Participate in an on-call rotation to support the network infrastructure 24x7
* 10-30% travel based on project
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
$99k-133k yearly est. 31d ago
Systems Engineer IV
Synectic Solutions 3.8
Technical support engineer job in White Sands, NM
Looking for an opportunity to work with a talented team and expand your experience in supporting Weapons Test and Evaluation (T&E) projects?
SSI needs to add a System Engineer IV to support our current list of services provided to the U.S. Navy. These positions, located at the White Sands Missile Range (WSMR) in White Sands, New Mexico, will provide engineering, technical, logistics, and administrative support in the planning, maintenance, preparation, execution, launch operations and post-test phases to the W Department of the Navy Surface Warfare Center, Port Hueneme Division (NSWC PHD).
Primary Functions:
Applies an interdisciplinary, collaborative approach to plan, design, develop, test and verify complex lifecycle balanced system of systems and system solutions.
Evaluates customer/operational needs to define and coordinate system performance requirements, integrate technical parameters and assure compatibility of all physical, functional and program interfaces.
Performs various analyses to optimize total system of systems and/or system architecture.
Performs analyses for affordability, safety, reliability, maintainability, testability, human systems integration, survivability, vulnerability, susceptibility, system security, regulatory, certification, product assurance and other specialties quality factors into a preferred configuration to ensure mission success.
Develops, maintains, and identifies improvements for the planning, organization, implementation and monitoring of requirements management processes, tools, risk, issues, opportunity management and technology readiness assessment processes.
Resolves cross-functional technical issues.
If this aligns with your experience and sounds like it is the career path you wish to progress, these are the requirements to be considered for this position:
Education/Experience/Skills:
A Bachelor's degree or greater is required from an accredited college university in an engineering, physics, mathematics or technical STEM discipline.
Ten (10) years professional experience related to operational procedures and an in-depth knowledge of fire control systems similar to those used in the Navy.
Knowledgeable on WSMR operations
Must be able to deploy to both CONUS and OCONUS
The following qualifications are desired:
Experience in data collection means and recording capabilities for information generated by the Fire Control System as well as telemetry.
Experience in providing supervision of energetic processing personnel, and facilities.
Ability to analyze test scenarios, technical communications, systems schematics, and other information to design and implement system configurations required for various tests.
CONTINGENT OFFER
This position is contingent upon contract award and is anticipated to start in May of 2023.
Must possess a valid driver's license. U.S. Citizenship and must be able to obtain and maintain U.S. DoD SECRET Security Clearance required for hire, and to be maintained throughout employment. All candidates will be required to pass background screening to include SSN, Driver Record, and Criminal Background Investigation.
What You Can Expect from Us
Positive Office environment
Professional and knowledgeable team and leadership
Business Office hours
What's In It for Me?
Competitive salary
Great benefits, including:
Company-subsidized PPO Medical, Dental, and Vision coverage
401(k) Retirement Plan with company match
Paid Time Off
10 Paid Holidays per year
Education Assistance
Company-subsidized Corporate Fitness Program
Medical and Dependent Care Flexible Spending Accounts
Company-paid Life and Accidental Death and Dismemberment Insurance with an option to increase coverage.
Company-paid Short- and Long-term Disability Insurance
Company-paid Employee Assistance Program
Flexible hours
Opportunities for on-the-job training
What Your Experience Working for Us Will Be Like
Ask any of our employees and they will tell you SSI is a great place to work with an upbeat and positive culture. We take pride in our work to continuously improve on our performance in a manner that enhances the mission of the agencies we serve while expanding opportunities for our employees and our company.
About Synectic Solutions, Inc. (SSI)
Synectic Solutions, Inc. (SSI), is an award-winning, 20-year government contracting agency focused on the areas of logistics, engineering, management, and information technology. SSI is a growing organization committed to exceeding customer expectations, to continually improving all products, services, and processes, and to perform all work with the commitment to upholding the highest standards and ethics.
Ready to apply?
If this job sounds like a fit for you, then click on the ‘apply' button below. Good luck!
How much does a technical support engineer earn in El Paso, TX?
The average technical support engineer in El Paso, TX earns between $50,000 and $109,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in El Paso, TX