Technical support engineer jobs in Emporia, KS - 492 jobs

Computer Support Specialist - Full Time Seeking Fulltime PC support specialist. No sponsorship or non-local candidates please. This is a FT job for an entry level, recent graduate for an in-office job in Overland Park, KS.. Requirements?: Good Attitude. Willing to learn. Solid Understanding of Windows 11 OS and Office365. The right person with the right attitude can be truly entry level. $40-50k Contact Eric Walters, *************************. Will interview promptly.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionDescription: At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements: You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 3-5 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Leavenworth, KS. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role Will Make an Impact: * Acts as the overall communications architect and network team manager for the MTC. * Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events. * Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required. * Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations. * Designs and establishes network architecture, coordinates network plans, configures network. Requirements What you'll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance. * Bachelor's degree * IAT II Certification * A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity. * A minimum of 3 years of experience in MCIS integration at Brigade or higher level. * Expert in integrating training environments. * Extensive experience planning architectures. What Sets you apart: * Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified Why You'll Love this Job: * Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. * You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. * Daily opportunities to develop new skills * Team environment What We Can Offer You: * Compensation * Health & Wellbeing * We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. * Personal & Professional Development * We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. * Diversity, Inclusion & Belonging * We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. * Benefits * Healthcare (medical, dental, vision, prescription drugs) * Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life insurance * AD&D insurance * Company-paid Short-Term and Long-Term Disability * Employee Assistance Program * Tuition Support Options * Identity Theft Program

The Production Support Technician (PST) provides assistance to the production team by performing various production tasks as well as maintaining the cleanliness and upkeep of the facility. This function is critical to increasing production uptime and reducing downtime by assisting with live jobs in various work centers, maintaining supplies and consumables, and ensuring a sanitary and organized work environment in the plant. Essential Functions: * Assisting with jobs at press: * Loading stock on the press unwinds. This includes the press, butt splicer, and laminate tower. * Install/Remove pre mounted plates in press. * Install/Remove dies and other tooling in press. * Assist in maintaining supply levels: * Notify warehouse when stock is needed at press and when materials need to be returned to warehouse. * Notify ink technician when inks are needed at press and to be returned to ink department. * Maintain all consumable supplies at press. * Assist in maintaining the cleanliness of the facility by: * Cleaning, reassembling, and returning ink pans, aniloxes, doctor blade chambers, etc. to the presses. * Returning stock and tools to designate return areas. * Empty all trash receptacles. * Cleaning of the shop floor, printing presses, rewind machines, and any other components inside or outside Phenix as needed. Skills and Experience Required: * Assist in select finishing related tasks as need: assisting in off line finishing process (i.e. shrink wrapping, kitting and fan folding), boxing finished product from finishers into a box. * Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills. * Individual must be able to complete any reasonable request of management necessary to effectively operate the department/company. * Individual must be able to interact effectively with supervisors and peers. * Individual must be able to perform general physical activities: * Handling and moving objects * Apply cleaning solvents * Clean or wax floors * Clean rooms or work areas * Use portable hand spray equipment * Participation and support of 5S initiatives and activities. * High school diploma / GED / or equivalent. * Individual should possess basic math and computer skills. * English language required. Physical and Other Requirements: This job is performed indoors in a temperature and humidity controlled environment. Job tasks are performed in close proximity to other people and include exposure to strobe lights, sounds and noise levels that could be distracting. The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend or crouch. The employee must frequently stand, walk, talk, and occasionally lift, push, pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities required by this job include ability to hear alarms and other sensors in a factory environment. Requires use of hands to handle, control or feel objects and operate tools and controls. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.

Full-time Description Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is located in our Overland Park, KS office. We are looking for a highly motivated and skilled Support Technician 2 to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our internal and external customers, ensuring that incidents and requests are resolved in a timely and efficient manner. Requirements Responsibilities: Troubleshoot hardware and software issue, ensuring timely resolution Provide technical support to end users via phone, tickets, email and in-person Document and track issues using our ticketing system, and escalating when necessary Assist in setting up and configuring computer systems and applications Maintain accurate user accounts and permissions Educate users on best practices and IT policies and stay up to date with new technologies Collaborate with other members of the IT team to ensure that customers receive the highest level of service Generates and maintains dashboards and reports that track product health and success metrics Identify technical, operational, and organizational issues that impede product success. Suggest/create improvement plan to change or resolve issues Qualifications: 3+ years of experience in IT support High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred Experience supporting customers in corporate environment Experience with IT Service Management ticketing systems Experience with Azure M365 and AWS preferred but not required Basic understanding of computer systems, networks, and software applications Strong problem-solving skills and ability to troubleshoot and think logically Experience with Microsoft Windows and Office, as well as experience with desktop hardware Ability to work independently and as part of a team, and eagerness to learn and adapt in a fast-paced environment

GovCIO is currently hiring for a Network Adminstratorresponsible for designing and supporting multiple complex networks in different locations.. This position will be located in Radford VA, and will be a remote position. **Responsibilities** This position is for a Senior Network Administrator in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2019/2022, MS SQL 2019, MS Windows 11, VMWare 7.x.,OEL 8x-9x, and Oracle Operating systems. This position will work with the existing team members who are responsible for designing and supporting multiple complex networks in different locations. This position will help lead in the strategies to manage, maintain, deploy, troubleshoot and support networks for multiple customer environments. This position will lead efforts to plan, execute and implement new network implementations. Responsible for creating and maintaining team technical instructions, operating procedures, and policies as needed. This position will need to be adept at monitoring and tuning system and network performance, ongoing operation of the network, hardening of the network and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiency to the current environment. The position will need excellent communication and team skills. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + CompTIA Security+. + Computing Environment (CE) Certification (i.e., MCSE, Server+, CCNA, RedHat, + Palo, etc.) - can be waived for 30 days after project join date. + Experience in Computer Science or IT. + 3+ years' experience designing, implementing, documenting, and maintaining complex networking solutions. + 3+ years' experience configuring, updating, maintaining, administering, and migrating Palo Alto Firewalls. + 3+ years' experience with Network Management, Analysis, andtroubleshooting tools such as SolarWinds, Cisco Prime, Palo Alto Panorama, Men and Mice, etc. + 5+ years' experience configuring, updating, maintaining, and administering the following Cisco technologies: Cisco Nexus (9K, 7K, 5K, and 2K),Cisco Catalyst switches, Cisco Aggregation Services Router (ASR) and Integrated Services Router (ISR) routers, and Cisco Firepower. + 3+ years' experience or working knowledge of SW Defined Networking. + 3+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution. + Strong interpersonal skills and willingness to be a team player. ***PENDIN CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + 3+ years' experience in automation and scripting with Python, Pearl, TCL, or Ansible. + 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA). Enterprise Resource Planning + Support Lead (Program Manager - Intermediate) **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $110,000.00 - USD $140,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6775_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_

Roles & Responsibilities * Strong expertise in Juniper SRX firewalls, including policy creation, configuration, and troubleshooting * Configure, manage, and troubleshoot Juniper SRX firewalls, including security policies, NAT, VPN, and traffic inspection * Troubleshooting network connectivity issues, firewall rule conflicts, and security policy violations * Good understanding of routing and switching protocols (OSPF, BGP, VLANs, STP, VRRP, etc.) * Good knowledge of Juniper switching and experience in managing and troubleshooting network switch environments * Firewalls - Juniper SRX, FortiGate, Load Balancers F5 * Knowledge of routing and switching concepts * Experience with Aruba switching and wireless technologies * Knowledge of Zscaler ZIA & ZPA Generic Managerial Skills, If any * Excellent interpersonal, verbal and written communication skills * Strong logical, analytical, problem-solving skills * Able to prioritize and execute tasks in a fast-paced environment * Flexible working in 24/7 environment * Should have Experience in IT Service organization * Working exp using Incident management tools like ServiceNow * ITIL Knowledge Base Salary Range: $100,000 - $130,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

Full-time Description This position is required to be onsite full time at one of CHC/SEK Southeast Kansas sites. CORE VALUES The core values of Community Health Center of Southeast Kansas, Inc. (CHC/SEK) are dignity and stewardship. Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of CHC/SEK's resources. GENERAL DESCRIPTION This position is a part of the Information System team. This position is responsible for maintaining the computing environment by identifying network requirements, installing upgrades and monitoring network performance. This position assesses the viability of the network to address the needs of the organization. Requirements ESSENTIAL RESPONSIBILITIES: 1. Network Security & Access Management - Secures and manages network access through monitoring, controls, evaluations, and maintenance of required documentation. 2. Network Design & Architecture - Designs, configures, and administers network infrastructure (routers, switches, firewalls, wireless systems) based on workflow, access, performance, and security requirements. 3. Network Performance & Troubleshooting - Monitors network availability and utilization, performs performance tuning, troubleshoots issues, and escalates problems to vendors as needed. 4. Network Documentation & Procedures - Develops and maintains documentation for network configurations, procedures, and troubleshooting related to network hardware and software. 5. Server & Storage Systems Management - Configures, installs, tests, maintains, monitors, upgrades, and implements servers, operating systems, and storage systems, including SAN and direct-attached storage. 6. System Security, Backups & Business Continuity - Maintains system security, backup processes, and business continuity practices; participates in security risk assessments and provides system/security reports upon request. 7. Change Management & System Upgrades - Coordinates and schedules server, storage, and system changes with stakeholders, tracks upgrades, and ensures adherence to organizational change control processes. 8. Hardware & Software Lifecycle Management - Receives, inventories, and manages hardware and software assets, ensuring proper deployment and lifecycle tracking. 9. Licensing, Contracts & Cost Management - Ensures compliance with licensing and contracted obligations and communicates changes in maintenance costs to administration. 10. Technical Support, Training & Strategic Planning - Trains IT staff on new hardware and software, assists administration with technology needs assessments and pricing, and supports long-term infrastructure planning. The essential functions listed are not an exhaustive list of every task the employee is required to complete. Employees are expected to perform all other duties as assigned. QUALIFICATIONS: 1. Associates degree or postsecondary certificate in IT related field required. Bachelor's degree preferred. 2. IT Related Certifications preferred: Networking, Security, CMWA (Certified Wireless Network Administrator), Comp Tia 701 and 702. 3. At least three (3) years of experience in Network Management, preferably in a healthcare setting. 4. Must possess a valid driver's license, as travel is regularly required. Must maintain driving standards- no more than 2 minor or 1 major driving violations within a 3-year lookback period. KNOWLEDGE, SKILLS AND ABILITIES 1. Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base. 2. Must be organized and able to manage/prioritize tasks to meet deadlines, adapts to change in a positive manner, able to work as a part of a team. 3. Communicates through appropriate channels. Use proper chain of command for complaints. 4. Ability to handle emergency situations calmly and effectively. 5. Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization. 6. Provide customer service in accordance to the organization's mission. 7. Be courteous and respectful when interacting with patients and family members. 8. Maintain patient confidentiality in accordance to organization's policy and procedure and HIPAA requirements. 9. Technical Skills including Core Networking (TCP/IP, OSI Model, routing protocols, switching, DNS, DHCP), Security (Firewalls, VPNs, intrustion detection, cybersecurity principles), WORKING CONDITIONS While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit; climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color, distance vision and depth perception. Travel to other location is also a requirement.

High School Diploma or GED with at least three years of experience with Information Technology or similar industries. Or an Associate's degree in Information Technology or a related field with at least two years of experience will also suffice.Or a Bachelor's Degree in Information Technology or a related field with at least one year of experience is preferred. Relevant higher education coursework, technical training, or industry certifications may substitute for an equivalent amount of required experience. COMPENSATION: * Salary: $26.59 - $31.24 hourly * Salary will be commensurate with experience and qualifications. BENEFITS: Base pay is one component of Emporia State University's total rewards package. We are dedicated to supporting the needs of the "whole you" with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family that include: * Health Insurance * Free Dental insurance for employees * Retirement through the Kansas Board of Regents * Paid parental leave * Up to 31 days paid vacation and holiday days * Tuition reduction and tuition assistance * Dependent tuition waiver * For full details about our benefit plan offerings, please visit here. APPLY: Please upload a cover letter, resume, and contact information of three references here. Consideration of applications will begin immediately, and will continue until the position is filled. A background check is required prior to hire. For more information Human Resources ****************** ************** Emporia State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for

Ecovyst is a materials science, catalyst, and services company dedicated to creating innovative technologies that play a critical role in supporting ecological health and help our customers solve complex challenges. Our cutting-edge solutions span across two industry-leading businesses, Ecoservices and Advanced Materials and Catalyst. Ecoservices is dedicated to services that have a positive impact on our planet. Our Ecoservices business provides specialty grade high purity virgin sulfuric acid for a number of diverse and growing end uses. Advanced Materials and Catalyst Technologies is a leading global innovator and producer of specialty catalysts and Zeolite, specializing in silica supports and catalysts. This business allows us to develop innovative technologies that enable our customers and value chain partners to create sustainable products. What we offer: Competitive pay Full benefit package 401k matching Tuition Reimbursement Position Overview: We are seeking an experienced Network Administrator to join our IT team in Kansas City, KS. This is an individual contributor role responsible for the daily management, security, and strategic planning of our network infrastructure. The Network Administrator will serve as the key technical and support bridge between IT and the business, ensuring network reliability, performance, and security across global sites. Requires occasional domestic (US) and international travel for system implementation and high-level support. Onsite in Kansas City, Kansas, USA No sponsorships | No agencies What you will be doing: Install, configure, and maintain network hardware and software including routers, switches, and next-generation firewalls to ensure Network Core & Reliability Proactively monitor network performance, troubleshoot complex connectivity issues, and ensure high availability across all sites Apply regular updates, patches, and security configurations to maintain optimal performance and integrity Configure and optimize next-generation firewall platforms, specifically Palo Alto, adhering to Security & Compliance Enforce network security policies including NAT, QoS, and VPN tunnels and manage firewall rules Act as first responder to network threats and security incidents using Palo Alto features Ensure strict adherence to IT standards and industry compliance regulations Provide Tier 2/3 technical support for connectivity issues, including VPN and wireless access for global users for support Manage user access controls and permissions on network devices Maintain accurate and detailed documentation of network architecture and configurations with strict documentation Collaborate with the IT Director on network upgrade projects and contribute technical expertise to the long-term network strategy for long-term strategic planning Required Qualifications: Hands-on experience managing and maintaining next-generation firewalls, specifically Palo Alto (PAN-OS) Proven experience with enterprise-grade switching platforms including Cisco Nexus, Cisco Catalyst, and Juniper Strong knowledge of wireless technologies, configuration, and management Expertise in VPN configuration and secure remote access protocols Strong analytical, troubleshooting, and problem-solving skills Excellent communication skills with the ability to translate technical issues into business terms Strong problem-solving skills and attention to detail Ability to thrive in a collaborative, small, and dynamic IT team environment Working onsite at our Kansas City, Kansas, USA location Hold passport with ability to travel occasionally, both domestically and internationally for system implementation and high-level support Preference considered for: CCNA, CCNP, or equivalent professional networking certification Certifications from Palo Alto Networks (PCCSA, PCNSA) No sponsorships | No agencies

Job Title: Network AdministratorLocation: Ft Leavenworth, KSTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Network Administrator to provide the communication architecture for the efficient and effective operation of the installation network. NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description: • Responsible for developing, coordinating, and implementing exercise support communications plans, configures communications equipment, implements cyber security processes, and assists in installing equipment and circuitry in support of exercises• Works closely with the MTC ISSO and MTC ISSM in facilitating the maintenance of ATO within the RMF. Establish and maintain training and exercise networks for both LAN/WAN• Configures training areas (classrooms, reconfigurable tactical operation centers, exercise areas, work cells) networks• Ensures the simulations and training networks are operational 98% of the time during training and exercises Qualifications: Required:• Associate's degree in network management or a related field• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at information assurance technical level II (IAT II)• Network+ certification• Two (2) years of experience in network architecture design, and implementation• Basic knowledge in network planning, troubleshooting and maintenance• Basic knowledge of network hardware and software components; strong understanding of technology integration, information flow, configuration and implementation of LAN, WAN, DNS, DHCP; firewalls and security; and storage and backup methodologies Preferred:• Bachelor's degree in network management or a related field• CCNA certification

Technology/Network Specialist NETWORK ADMINISTRATOR Salary starting $64,582 - depending on experience Purpose Statement: The job of Network Administrator is done for the purpose/s of maintaining computer networks and servers to meet the technology needs of the district; resolving network and server operational issues; providing information, direction and/or recommendations regarding network operations, and maintaining existing network, server, and security systems. Performing other duties as assigned by the Director of Management Information Systems. Essential Functions • Assesses malfunctions of network hardware and/or software applications for the purpose of determining appropriate actions to maintain computer and network operations. • Attends meetings as assigned for the purpose of conveying and/or gathering information required to perform functions. • Coordinates with other staff for the purpose of completing projects/work orders efficiently. • Inspects computer and network equipment requiring specialized computer repair and trouble shooting skills for the purpose of identifying and verifying repair needs. • Installs computer and network equipment requiring specialized computer and network skills for the purpose of maintaining safe and effective computer labs and networks. • Prepares written materials (e.g. reports, memos, letters, etc.) for the purpose of documenting activities, providing written reference and/or conveying information. • Procures equipment, supplies and materials for the purpose of maintaining availability of required items and completing jobs efficiently. • Repairs computers, peripherals, network equipment and software, requiring specialized computer and electronics repair skills for the purpose of maintaining computer and network equipment in a safe and functional operating condition. • Transports a variety of items (e.g. equipment, supplies, etc.) for the purpose of providing materials at job site or transporting equipment for repair. • Assists other personnel for the purpose of supporting them in the completion of their work activities. Other Functions Job Requirements: Minimum Qualifications Skills, Knowledge and Abilities SKILLS are required to perform multiple, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions. Specific skills required to satisfactorily perform the functions of the job include: none specified. KNOWLEDGE is required to perform algebra and/or geometry; read technical information, compose a variety of documents, and/or facilitate group discussions; and solve practical problems. Specific knowledge required to satisfactorily perform the functions of the job includes: none specified ABILITY is required to schedule activities and/or meetings; often gather, collate, and/or classify data; and consider a number of factors when using equipment. Flexibility is required to work with others; work with data utilizing defined but different processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a wide diversity of individuals; work with a variety of data; and utilize a variety of job-related equipment. In working with others, some problem solving may be required to identify issues and select action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is moderate. Specific abilities required to satisfactorily perform the functions of the job include: none specified. Responsibility Responsibilities include: working under limited supervision using standardized practices and/or methods; evaluating existing conditions and implementing appropriate maintenance, and fixes; leading, guiding, and/or coordinating others; and tracking budget expenditures. Utilization of resources from other work units may be required to perform the job's functions. There is continual opportunity to impact the Organization's services. Working Environment The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling; and significant fine finger dexterity. Generally the job requires 75% sitting, 25% walking, and % standing. The job is performed under minimal temperature variations and in a clean atmosphere. Experience One year networking preferred. Experience may substitute for education. Particular experience in the following is preferred; Windows Server, Active Directory, DHCP, Cisco Duo, Google Admin Console, Windows 10, Chromebook/Chrome OS, PC hardware Education Bachelor's degree preferred. Required Testing Pre-employment Drug Screening Certificates & Licenses Certifications or licenses in related fields may substitute for experience or education. Continuing Educ. / Training None Specified Clearances Criminal Justice Background Investigation TB Screening FLSA Status Exempt Approval Date Salary Grade: Professional Technical 15: Salary starting $64,582 - depending on experience

Network Administrator JobID: 5811 Technology/Network Specialist Additional Information: Show/Hide NETWORK ADMINISTRATOR Salary starting $64,582 - depending on experience Purpose Statement: The job of Network Administrator is done for the purpose/s of maintaining computer networks and servers to meet the technology needs of the district; resolving network and server operational issues; providing information, direction and/or recommendations regarding network operations, and maintaining existing network, server, and security systems. Performing other duties as assigned by the Director of Management Information Systems. Essential Functions * Assesses malfunctions of network hardware and/or software applications for the purpose of determining appropriate actions to maintain computer and network operations. * Attends meetings as assigned for the purpose of conveying and/or gathering information required to perform functions. * Coordinates with other staff for the purpose of completing projects/work orders efficiently. * Inspects computer and network equipment requiring specialized computer repair and trouble shooting skills for the purpose of identifying and verifying repair needs. * Installs computer and network equipment requiring specialized computer and network skills for the purpose of maintaining safe and effective computer labs and networks. * Prepares written materials (e.g. reports, memos, letters, etc.) for the purpose of documenting activities, providing written reference and/or conveying information. * Procures equipment, supplies and materials for the purpose of maintaining availability of required items and completing jobs efficiently. * Repairs computers, peripherals, network equipment and software, requiring specialized computer and electronics repair skills for the purpose of maintaining computer and network equipment in a safe and functional operating condition. * Transports a variety of items (e.g. equipment, supplies, etc.) for the purpose of providing materials at job site or transporting equipment for repair. * Assists other personnel for the purpose of supporting them in the completion of their work activities. Other Functions Job Requirements: Minimum Qualifications Skills, Knowledge and Abilities SKILLS are required to perform multiple, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions. Specific skills required to satisfactorily perform the functions of the job include: none specified. KNOWLEDGE is required to perform algebra and/or geometry; read technical information, compose a variety of documents, and/or facilitate group discussions; and solve practical problems. Specific knowledge required to satisfactorily perform the functions of the job includes: none specified ABILITY is required to schedule activities and/or meetings; often gather, collate, and/or classify data; and consider a number of factors when using equipment. Flexibility is required to work with others; work with data utilizing defined but different processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a wide diversity of individuals; work with a variety of data; and utilize a variety of job-related equipment. In working with others, some problem solving may be required to identify issues and select action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is moderate. Specific abilities required to satisfactorily perform the functions of the job include: none specified. Responsibility Responsibilities include: working under limited supervision using standardized practices and/or methods; evaluating existing conditions and implementing appropriate maintenance, and fixes; leading, guiding, and/or coordinating others; and tracking budget expenditures. Utilization of resources from other work units may be required to perform the job's functions. There is continual opportunity to impact the Organization's services. Working Environment The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling; and significant fine finger dexterity. Generally the job requires 75% sitting, 25% walking, and % standing. The job is performed under minimal temperature variations and in a clean atmosphere. Experience One year networking preferred. Experience may substitute for education. Particular experience in the following is preferred; Windows Server, Active Directory, DHCP, Cisco Duo, Google Admin Console, Windows 10, Chromebook/Chrome OS, PC hardware Education Bachelor's degree preferred. Required Testing Pre-employment Drug Screening Certificates & Licenses Certifications or licenses in related fields may substitute for experience or education. Continuing Educ. / Training None Specified Clearances Criminal Justice Background Investigation TB Screening FLSA Status Exempt Approval Date Salary Grade: Professional Technical 15: Salary starting $64,582 - depending on experience

Job Description Nex-Tech is seeking a highly skilled, detail-driven Network Operations Engineer with deep Metaswitch or Class 4/5 switching expertise. This role is ideal for someone who thrives in complex voice environments-configuring, maintaining, and optimizing switching platforms that keep our customers connected. You'll take the lead on advanced voice switching operations, while also supporting the design, monitoring, and performance of our Internet, voice, video, and data networks. What You'll Do • Lead configuration, provisioning, testing, and cut-overs for Metaswitch or Class 4/5 switching platforms • Manage translations, routing, trunking, SS7, SBCs, Hosted PBX, POTS, and switching-related operations • Design and commission IP-enabled network infrastructures • Monitor IP, voice, and data network health using industry-standard tools • Troubleshoot complex issues spanning Internet, voice, video, and data services • Serve as a technical escalation point for voice, IP, and wireless delivery systems • Maintain routers, switches, firewalls, servers, and related network equipment What You Bring • Advanced, hands-on experience with Metaswitch or Class 4/5 switching - including PBX/Hosted PBX, Session Border Controllers, POTS, and complex switching configurations • Strong understanding of LAN/WAN networking, TCP/IP, SIP, QoS, MPLS, 802.1Q tagging, and related transport protocols • Experience working with multi-vendor systems such as Cisco, Extreme, Adtran, Calix, Metaswitch, Polycom, and Yealink • Proficiency with UNIX, Linux, Windows servers, and tools such as Wireshark, tcpdump, iperf, and network-monitoring systems like Cacti or PRTG • Ability to provision, troubleshoot, and support switching, routing, trunking, SS7, transport, and distribution systems Education & Experience Associate degree in Communications Technology, Computer Information Systems, or equivalent experience. Minimum of five years' experience in LAN/WAN networking, Central Office transport, IP transport, routing, or network design. Knowledge of Linux, SQL, and TCP/IP engineering required. Must possess a valid driver's license. We Offer Enjoy a 4% flat contribution to your 401(k), regardless of participation 401(k) also includes company match up to 6% Paid vacation and sick leave, with carry over Full coverage health, vision, and dental insurance, with an option for up to $6,000 in health savings contributions. Free Nex-Tech internet & discounted services Performance based annual merit increase and profit sharing bonus Paid maternity leave Encouragement and tools for personal growth & more If you're excited by technical challenges and ready to contribute your expertise to a growing network, apply with us and take the next step in your career. Nex-Tech is an equal opportunity provider and employer.

Full-time Description Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Leavenworth, KS. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role Will Make an Impact: Acts as the overall communications architect and network team manager for the MTC. Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events. Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required. Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations. Designs and establishes network architecture, coordinates network plans, configures network. Requirements What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance. Bachelor's degree IAT II Certification A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity. A minimum of 3 years of experience in MCIS integration at Brigade or higher level. Expert in integrating training environments. Extensive experience planning architectures. What Sets you apart: Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified Why You'll Love this Job: Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. Daily opportunities to develop new skills Team environment What We Can Offer You: Compensation Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Benefits Healthcare (medical, dental, vision, prescription drugs) Pet Insurance 401(k) savings plan Paid Time Off (PTO) Holiday pay opportunities Basic life insurance AD&D insurance Company-paid Short-Term and Long-Term Disability Employee Assistance Program Tuition Support Options Identity Theft Program

At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 3-5 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job DescriptionDescription: Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is located in our Overland Park, KS office. We are looking for a highly motivated and skilled Support Technician 2 to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our internal and external customers, ensuring that incidents and requests are resolved in a timely and efficient manner. Requirements: Responsibilities: Troubleshoot hardware and software issue, ensuring timely resolution Provide technical support to end users via phone, tickets, email and in-person Document and track issues using our ticketing system, and escalating when necessary Assist in setting up and configuring computer systems and applications Maintain accurate user accounts and permissions Educate users on best practices and IT policies and stay up to date with new technologies Collaborate with other members of the IT team to ensure that customers receive the highest level of service Generates and maintains dashboards and reports that track product health and success metrics Identify technical, operational, and organizational issues that impede product success. Suggest/create improvement plan to change or resolve issues Qualifications: 3+ years of experience in IT support High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred Experience supporting customers in corporate environment Experience with IT Service Management ticketing systems Experience with Azure M365 and AWS preferred but not required Basic understanding of computer systems, networks, and software applications Strong problem-solving skills and ability to troubleshoot and think logically Experience with Microsoft Windows and Office, as well as experience with desktop hardware Ability to work independently and as part of a team, and eagerness to learn and adapt in a fast-paced environment

Nex-Tech is seeking a highly skilled, detail-driven Network Operations Engineer with deep Metaswitch or Class 4/5 switching expertise. This role is ideal for someone who thrives in complex voice environments-configuring, maintaining, and optimizing switching platforms that keep our customers connected. You'll take the lead on advanced voice switching operations, while also supporting the design, monitoring, and performance of our Internet, voice, video, and data networks. What You'll Do • Lead configuration, provisioning, testing, and cut-overs for Metaswitch or Class 4/5 switching platforms • Manage translations, routing, trunking, SS7, SBCs, Hosted PBX, POTS, and switching-related operations • Design and commission IP-enabled network infrastructures • Monitor IP, voice, and data network health using industry-standard tools • Troubleshoot complex issues spanning Internet, voice, video, and data services • Serve as a technical escalation point for voice, IP, and wireless delivery systems • Maintain routers, switches, firewalls, servers, and related network equipment What You Bring • Advanced, hands-on experience with Metaswitch or Class 4/5 switching - including PBX/Hosted PBX, Session Border Controllers, POTS, and complex switching configurations • Strong understanding of LAN/WAN networking, TCP/IP, SIP, QoS, MPLS, 802.1Q tagging, and related transport protocols • Experience working with multi-vendor systems such as Cisco, Extreme, Adtran, Calix, Metaswitch, Polycom, and Yealink • Proficiency with UNIX, Linux, Windows servers, and tools such as Wireshark, tcpdump, iperf, and network-monitoring systems like Cacti or PRTG • Ability to provision, troubleshoot, and support switching, routing, trunking, SS7, transport, and distribution systems Education & Experience Associate degree in Communications Technology, Computer Information Systems, or equivalent experience. Minimum of five years' experience in LAN/WAN networking, Central Office transport, IP transport, routing, or network design. Knowledge of Linux, SQL, and TCP/IP engineering required. Must possess a valid driver's license. We Offer Enjoy a 4% flat contribution to your 401(k), regardless of participation 401(k) also includes company match up to 6% Paid vacation and sick leave, with carry over Full coverage health, vision, and dental insurance, with an option for up to $6,000 in health savings contributions. Free Nex-Tech internet & discounted services Performance based annual merit increase and profit sharing bonus Paid maternity leave Encouragement and tools for personal growth & more If you're excited by technical challenges and ready to contribute your expertise to a growing network, apply with us and take the next step in your career. Nex-Tech is an equal opportunity provider and employer.