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Technical support engineer jobs in Harrisonburg, VA

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  • Technical Specialist

    Rgbsi 4.7company rating

    Technical support engineer job in Front Royal, VA

    Job Title : Power Plant Technical Specialist / Technical Specialist. Type: 12-month contract with possible extension. Pay + Benefits. Seeking a Technical Specialist to support Warren County Power Station to support the Power Generation (Non-Nuclear) Fleet. Responsibilities include, but are not limited to: Provide technical support and identify process improvement opportunities based on incident investigations, root cause analysis, and industry best practices. Support Fleet wide compliance efforts and maintenance standards. Support Station Engineer with capital projects, CBM (Condition Based Maintenance)/PdM (Predictive Maintenance) program, and station evaluation. Support station maintenance activities. Candidate will support various station programs including R-Stamp, ASR/GADS, Vibration analysis, etc. Perform other duties as requested or assigned. Requirements: Basic knowledge of engineering theories and principles. Some understanding of advanced techniques and modification and extension of theories, precepts and practices of the field and related sciences and disciplines. Strong oral and written communication skills (includes technical writing). Strong personal computer skills. Ability to think analytically and solve problems. Ability to understand ASME codes, regulations, and practices. Ability to read and interpret various station drawings. Knowledge of various computer applications, with the ability to manipulate personal computer applications and perform engineering calculations using applicable software programs (Excel, etc.). Equally effective working independently or in team environment. Decision making skills. Ability to process information quickly and effectively manage multiple tasks. Planning, organizational and project management skills. Preferred: Mechanical/Electrical principles with an understanding of CBM and rotating equipment. SAP
    $89k-122k yearly est. 3d ago
  • Information Technology Support Engineer

    Teceze

    Technical support engineer job in Charlottesville, VA

    Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
    $68k-96k yearly est. 5d ago
  • Application Support Specialist

    Blue Ridge Bank 4.0company rating

    Technical support engineer job in Luray, VA

    Company Summary: Blue Ridge Bank is extremely proud of its more than a century of customer-based service and looks forward to serving its current and new customers for many years to come, with the attention and service that only a locally owned independent community bank can provide. At Blue Ridge Bank our purpose is to be a trusted partner OF CHOICE in helping our customers achieve their financial goals and that includes you as well! Our Core values of teamwork, integrity, respect, open communication and honoring our commitments to each other, serve as our compass, driving us forward with purpose. These values guide our actions and shape our culture to deliver on our purpose. They influence our decision-making and define how we interact with one another and our customers. Position Purpose: The Application Support Specialist provides first-level support for the Bank's Core Banking Application(s), primarily Jack Henry SilverLake and associated systems. This role is responsible for triaging and troubleshooting issues reported through the Bank's support ticketing system and ensuring timely resolution or escalation to the Application Configuration Manager for advanced analysis. The position supports system integrity, assists with implementations, and helps improve user experience through training and guidance. Responsibilities: * Ticket Management: Monitor and manage support tickets for core application issues and ensure accurate documentation and timely resolution. * Core Application Parameter Review: Validate core parameter changes using daily reports for and document them in the support tickets and or the ECC (Enterprise Change Control) requests. * Issue Escalation: Collaborate with the Application Configuration Manager to escalate complex issues and provide feedback for system improvements. * Incident Management: Oversee the lifecycle of incidents, including root cause analysis and stakeholder communication. * User Support & Training: Provide guidance and training to staff on banking platforms to improve application understanding and usage. * Product Implementation: Assist with new product testing and rollouts and ensure successful integration with core systems. * System Integrity: Verify accurate transfer of loan documentation from the Loan Origination System (LOS) to the core platform. * Continuous Improvement: Participate in research and evaluation of new products to enhance customer and employee experience. * Team Collaboration: Contribute to team goals, uphold core values, and maintain a positive work environment. * Other Duties: Perform additional tasks as assigned. Requirements Education and Certifications: * Some college or Associate's degree in accounting, Finance, or Economics or equivalent educational preferred or equivalent relevant work experience. Skills: * A minimum of 2 years of experience in commercial, retail banking, or operations. * A minimum of 1 year's experience with Jack Henry/Silverlake or similar core banking systems. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook). * Excellent organizational skills and attention to detail. * Strong analytical, problem-solving, and decision-making skills. * Strong customer service orientation. * Effective verbal and written skills to clearly communicate in the English language required. Abilities: * Ability to quickly learn and adapt to banking software applications. * Flexibility to work office hours, including evenings or weekends as needed. * Ability to work independently or collaboratively in a team environment. * Ability to read and comprehend simple instructions, short correspondence, and memos. * Ability to interpret procedure manuals, business correspondence, and regulatory documents. * Comfortable interacting with customers and staff in person or via phone, following Bank service standards. Preferred Qualifications: * Familiarity with Jack Henry SilverLake and other core banking applications. * Understanding of banking processes and workflows.
    $54k-62k yearly est. 40d ago
  • Assoc Specialist System Support

    The Hershey Company 4.3company rating

    Technical support engineer job in Stuarts Draft, VA

    Job Summary: The Assoc Specialist System Support will provide technical support at the plant level, acting as the first responder to IT/OT issues related to digitally integrated systems. This role will serve as a liaison between the plant, Corporate IT functions, and Engineering to implement, test, and support platforms and products. Additionally, the Assoc Specialist System Support will coordinate support for end user devices (PCs, phones, etc.) in collaboration with corporate IT Helpdesk functions. Responsibilities: * Technical Support: Provide hardware and software support for Windows PCs, printers, virtual environments, network infrastructure, time clocks, bar code systems, security cameras, phone systems, etc. * IT Systems: Offer on-site monitoring and support for IT infrastructure. Collaborate with corporate IT and plant staff to implement corporate-driven hardware, software, and network projects. Facilitate communications to plant staff about IT projects and assist with Windows desktop/laptop installation and maintenance. * OT Systems: Support automation/controls software and licenses required on technician PCs. Maintain plant OT infrastructure, including networking troubleshooting. * End User Support: Address plant user support needs related to PC software and hardware, printers, and plant applications such as PI (data historian), MSI/ASI (Net Weight) systems, barcode systems, phones, Avigilon Security Cameras, time clocks, etc. Facilitate user access requests, user training, and manage user accounts as required. Work with corporate IT Help Desk. * Disaster Recovery: Ensure data backup programs are properly administered per company policy. Act as the "Plant Owner" of local computer rooms and data closets to ensure security, fire protection, and utility supplies are well maintained. Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities: Required: * Proficient understanding of PCs and printers including barcode printers. * Proficient understanding of Windows operating systems (PC and server). * Proficient understanding of Office 365 * Understanding of Active directory and Microsoft Azure * Understanding of virtual environments (virtual machines, VLANs, thin clients, etc.). * Understanding of network communications. * Understanding of network security and firewall configurations. * Some knowledge of programming languages and database concepts. * Some knowledge of web design * Ability to work independently and in a team environment. * Strong written and verbal communication skills across all levels of the organization, with the ability to diagnose and resolve complex IT issues and dynamically prioritize work based on business needs * Strong organizational skills Additional information * Some weekends/holidays/offshift work to support plant/project needs * Some Heavy lifting Education and Experience Requirements: * Minimum associate's degree in Information Technology or related field and completed certifications for CompTIA A+, Network+, and Security+ * Bachelor's degree in Information Technology or Computer Science preferred * Minimum of 3-5 years of experience in IT/OT support. Nearest Major Market: Charlottesville Nearest Secondary Market: Virginia Apply now " Apply now * Apply Now * Start applying with LinkedIn Start Please wait...
    $63k-86k yearly est. 4d ago
  • Seasonal, Operations Technical Specialist

    H&R Block, Inc. 4.4company rating

    Technical support engineer job in Harrisonburg, VA

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned
    $67k-91k yearly est. Auto-Apply 60d+ ago
  • Information Technology Technician

    Massanutten Current Openings

    Technical support engineer job in Massanutten, VA

    Massanutten Resort Responsible for processing IT support incidents and requests in a timely, efficient, and thorough manner including documenting the problem to resolution or escalating to the IT Technical Support Supervisor as needed. Perform troubleshooting, installation, and maintenance of computer and peripheral hardware and software. Manage IT projects and initiatives, either individually or as a member of a team. Certifications in computer hardware, networking, or project management preferred but not required. Perform duties with patience and professionalism Aptitude for troubleshooting problems to resolution and attention to detail Advanced PC knowledge, including componentry, interfaces, and peripherals, such as printers, scanners, etc. Knowledge of Windows networks, domain structure, and Active Directory environment Advanced knowledge of Windows operating systems and Microsoft Office applications Preferred ​​Advanced server and networking knowledge. ​Office 365 knowledge including, but not limited to, Azure, Exchange, and Administration​ 1-3 years' experience working in an IT support role CompTIA A+ Certification Typical Schedule Days: Standard schedule is Monday - Friday, 8 hours per day. Part of the on-call rotation to monitor the help desk phone queue both after-hours (past 5 PM EST), weekends and holidays. With approval, eligible to work past standard hours to complete critical projects.​ Hours: 9am-5pm. Evenings as necessary. On-call hours are 24/7, rotating with IT Technicians. Core Responsibilities Provide technical assistance and support for incidents and requests of networked systems both software and hardware related by remote, phone, and on-site Ensure incident and request resolutions both satisfy end user requirements and adhere to Resorts IT policies and procedures Perform computer and network troubleshooting/documentation and determine when problem escalation to IT Technical Support Supervisor or Network Administrator is required for resolution Configure, Deploy, and Maintain desktop computers, laptop computers, printers, phones, smartphones, tablets, software, security updates and patches Maintain a clean and organized shared work area in addition to your own work area Must be part of an On-Call rotation as well as travel to remote sites as needed/required Other duties as assigned by management For more information, contact Gabriel Diaz at ************.
    $38k-73k yearly est. 20d ago
  • Computer Surplus Specialist (Part-Time)

    James Madison University 4.2company rating

    Technical support engineer job in Harrisonburg, VA

    Working Title: Computer Surplus Specialist (Part-Time) State Role Title: Store and Warehouse Specialist II Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA Status: Non-Exempt: Eligible for Overtime College/Division: Finance Department: 300336 - Surplus Computing Equipment Pay Rate: Hourly Specify Range or Amount: $17.00 - $20.00 per hour Is this a JMU only position? No Is this a grant-funded position? No Is this a Conflict of Interest designated position? No Beginning Review Date: 12/16/2025 About JMU: At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees. JMU offers several perks to all employees including: * A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU. * Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios. * A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits. * Holiday Breaks: The university is granted 12 holidays a year. * Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join. At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way. Discover what makes JMU a great place to work: bit.ly/JMUEmployment General Information: The Office of Fixed Assets and Surplus Property at James Madison University is accepting applications for a part-time Computer Surplus Specialist. This is a part-time wage position with a flexible working schedule, working up to 29 hours per week. Work is conducted Monday-Friday between the hours of 7am and 5pm. The Computer Surplus Specialist is responsible for picking up surplus computer equipment from various locations on campus, updating departmental databases, and processing equipment for recycling or re-issue. The position provides superior customer service to university departments and external customers. Duties and Responsibilities: The Computer Surplus Specialist will work with the Fixed Assets and Surplus Property team to ensure the proper accounting for the surplus and disposition of the University's computer equipment. The responsibilities of the Computer Surplus Specialist include but are not limited to: Processing departmental surplus computer equipment forms in an Access database to create work orders and scheduling pickup of equipment from various locations on campus; Verifying information on forms with items being picked up to ensure only approved items are surplused; Using departmental van to pick up and transport surplus equipment to the warehouse for processing (from laptop, all-in-one and desktop computers to printers and servers); Recording computer equipment receipts into a database for monthly reporting of surplused equipment to IT for updating their system; Maintaining security of all equipment under the responsibility of Computer Surplus; Processing equipment for recycling by entering information into spreadsheet manifest, palletizing equipment, shrink wrapping, and moving pallet to temporary storage area of warehouse; Working with electronics recycler staff during scheduled appointment to ensure complete manifest of equipment is picked up; Working with JMU IT to have newer technology computer equipment tested for possible re-issue to campus and recording equipment in departmental databases when re-issued to departments. Completing departmental forms for transfers out of Computer Surplus; Communicating regularly with Fixed Assets and Surplus Property staff and responding to email messages received through Computer Surplus departmental mailbox on daily basis; Frequent customer interaction, both on the phone and in person; Assisting with annual inventory of Computer Surplus equipment that is active in the fixed assets system; and Assisting with Surplus Property special projects and sales as requested. Qualifications: Required qualifications include: General knowledge of computer equipment and peripherals; Demonstrated proficiency with Microsoft Office software, including Excel, Outlook and Word; Ability to perform accurate and detailed work and apply policies and procedures; Excellent customer service skills; Excellent communication and organizational skills; Ability to work independently; Ability to lift up to 50 pounds with or without an accommodation; Ability to operate a pallet jack; and Applicant must be at least 19 years old and possess a valid driver's license. Additional Considerations include: Previous experience with data management systems; and Detail oriented. Conditions of Employment: Employment is contingent upon the successful completion of a criminal background check. This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization. EEO Statement: James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************. Reasonable Accommodation: If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
    $17-20 hourly 4d ago
  • Senior IT Technician, Manufacturing

    George's Shared Services

    Technical support engineer job in Harrisonburg, VA

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SUMMARY: The Manufacturing Senior Technician is responsible for providing hardware and software support in the manufacturing operations. This position will enforce Corporate Information Technology (IT) system administration, Local Area Network (LAN) administration, change management, asset management, security, technical standards, IT policy, procedure and best practices. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following: Provide support for information and manufacturing system operations activities, including computer and network operations, troubleshooting, data control/security, documentation, software version control, backup/recovery, and system performance. Assist with hardware/software and application specifications and selection. Understand the hardware, software and applications from a users' standpoint to ensure proper problem resolution. Monitor system performance, perform system checks, and develop/enforce procedures established for system use. Enforce Corporate Information Technology (IT) system administration, Local Area Network (LAN) administration, change management, asset management, security, technical standards, IT policy, procedure and best practices. Audit and report non-compliance and remediation plans. Assist in the development of, maintenance, and implementation of training programs for plant IT support associates. Ensure users are using system properly to maintain data integrity, security and recoverability. Assist in Project Management tasks. Participate in Operational Technology problem reporting, project planning and corporate communication sessions. Work with vendors to troubleshoot and correct issues with 3rd party systems. Maintain, troubleshoot, upgrade, fix, and perform root cause identification for plant floor production systems. SUPERVISORY RESPONSIBILITIES This position will not have supervisory responsibility. EDUCATION and/or EXPERIENCE Required Associate degree in Information Technology, or related field AND 3 years of experience OR 5+ years of progressively responsible IT or Manufacturing experience George's is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search, apply or interview for a career opportunity with the Company, please send an email to ************************* or call ************ to let us know the nature of your request and your contact information to assist you We are an Equal Opportunity Employer, including Disabled/Veterans
    $75k-103k yearly est. Auto-Apply 23d ago
  • IT System Administrator

    Healthy Community Health Center 3.8company rating

    Technical support engineer job in Harrisonburg, VA

    Job Details Administrative Offices - Harrisonburg, VADescription Join our mission to provide patient-centered healthcare that is accessible and affordable for all. About HCHC HCHC is a non-profit 501(c)3 federally qualified health center, a true universal access medical facility. HCHC brings together an exceptional team of health care providers, a responsive and helpful administrative staff and a supportive Board of Directors to fulfill our mission of providing comprehensive primary care health services to anyone in the community regardless of their financial situation. Position Summary The IT System Administrator will be responsible for installing, configuring, and maintaining servers and applications. These applications will include Microsoft applications (i.e. Windows Server, Hyper-V, Active Directory, O365, SharePoint, DNS, DHCP and printing) and other vendor applications. The Administrator will provide guidance and recommendations to improve the security of all systems and will monitor professional resources to stay informed of cyberthreats so that appropriate action can be taken. (ALL APPLICANTS MUST LIVE IN STATE OF VIRGINIA) (NOT ELIGIBLE FOR REMOTE WORK) Responsibilities Management of the server and systems infrastructure. Monitoring of system availability and responding to issues. Manage Active Directory (i.e. users, groups, passwords, group policies, etc.) using recommended best practices. Set up user accounts, permissions, and passwords. Manage DNS, DHCP, O365, SharePoint, and other applications. Performs system backups and recovery. Ability to diagnose and solve server and system problems. Provides support for systems located at multiple sites as well as cloud-hosted applications. Installation and integration of new server hardware/software and applications. Create and maintain system diagrams that reflect the currently installed infrastructure. Perform system updates and patching on all servers and systems. Helps maintain inventory records of all IT equipment and software. Monitor systems for security threats and provide remediation. Respond to all system outages. Utilizes the IT Helpdesk system to manage service requests and issues. Works closely with Helpdesk staff on timely resolution of IT tickets. Responsible for the implementation of industry security best practices. Performs other duties as assigned. Qualifications Required Skills and Abilities Knowledge of server and system administration. Knowledge of server hardware build and maintenance. Strong proficiency in using the Microsoft Office Suite (Word, Excel, Outlook). Demonstrated strong technical and analytical skills and the ability to solve complex problems. Ability to collect and analyze data, create reports and make recommendations. Ability to work as part of a team to accomplish organization goals and objectives. Demonstrated effective organization skills. Ability to manage projects through to completion. Positive interpersonal skills. Ability to listen effectively and communicate ideas clearly. Strong oral and written communication skills. Education and Experience (Preferred) Associates or Bachelor's degree in an IT related field. 2 years of working experience as a Systems Administrator. Physical Requirements This is a sedentary role, most of the time the team member will be seated, however, there will be walking and traveling to perform required job duties. Must be able to lift, carry and handle equipment, supplies and other work site materials based on duty requirements. Work Location You may be required to travel to any of our sites as part of your responsibilities at any time.
    $62k-81k yearly est. 60d+ ago
  • IT Support Specialist

    Teksynap

    Technical support engineer job in Ivy, VA

    Responsibilities & Qualifications RESPONSIBILITIES * Plans, delivers, and supports customer IT services, including installation, troubleshooting, user assistance, and training. * Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems. * Performs analysis of user requirements and IT processes to enhance efficiency and service delivery. * Researches, identifies, and reports trends and patterns of recurring technical problems; recommends process or technical improvements. * Develops, updates, and maintains problem tracking databases and knowledge repositories. * Installs, configures, troubleshoots, and maintains IT hardware, software, and peripheral equipment. * Performs system and data backup and recovery operations. * Develops user training materials and conducts end-user computing and information systems training sessions. * Consults with users to identify IT needs and requirements; conducts feasibility studies and trade-off analyses to determine optimal solutions. * Prepares business cases and implementation plans for IT service improvements. * Ensures rigorous application of information security and cybersecurity policies, principles, and best practices across systems and processes. REQUIRED QUALIFICATIONS Clearance * Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance Certifications * DoD 8570 IAT Level II Baseline Certification * COMPTIA Security+ CE * Cisco Certified Network Associate (CCNA) * COMPTIA Cybersecurity Analyst (CySA+) * Global Information Assurance Certification (GIAC) Global Industriel Cyber Security Professional (GICSP) * Global Information Assurance Certification (GAIC) Security Essentials Certification (GSEC) * Certified Network Defender (CND) * Systems Security Certified Practitioner (SSCP) * One of the following Google Cloud Platform: * Google Associate Cloud Engineer * Google Professional Cloud Architect * One of the following cloud or systems certifications: * AWS Certified Cloud Practitioner * AWS Certified Security - Specialty * AWS Certified Solutions Architect - Associate * AWS Certified Solutions Architect - Professional * AWS Certified SysOps Administrator * Microsoft Certified: Azure Administrator Associate * Microsoft Certified: Azure Solutions Architect Expert * Microsoft Certified Azure Security Engineer Associate * Oracle Cloud Infrastructure Cloud Operations * Red Hat Certified Engineer * Red Hat Certified System Administrator Experience * Six (6) years of progressive experience in the field of Information Processing. * Three (3) years of specialized experience in Information Processing involving a range of hardware and software solutions. * Two (2) years of hands-on experience installing, diagnosing, troubleshooting, and training customers in the use of software and hardware systems. Desired Experience and Skills * Three (3) years hands-on experience supporting Department of Defense (DoD) IT hosting solutions. * Experience administering Windows and Linux operating systems in large enterprise environments. * Proficiency and understanding of network fundamentals, VPNs, firewalls, and remote access solutions. * Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner. Overview We are seeking an IT Support Specialist to join our team. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Location: Remote * Type of environment: Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. * Amount of Travel: 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE * U.S. Citizen * Secret Clearance OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. #remote #telework #linkedin #LI-Remote (turn font to white)
    $43k-76k yearly est. 28d ago
  • Biomed IT Tech Associate 1 - Dialysis

    State of Virginia 3.4company rating

    Technical support engineer job in Charlottesville, VA

    Demonstrates a basic understanding of engineering disciplines including electronics pneumatics mechanical systems basic TCP/IP networking desktop computing and human physiology. Responsible for installing performing preventive and corrective maintenance performing quality assurance and accident investigation for medical technology Responsible for maintenance and calibration of medical equipment while maintaining compliance with safely rules codes practices and policies. Analyzes medical device performance through the completion of preventive maintenance (PM). Performs calibration of sophisticated medical devices using various test equipment and through the design of patient simulators Completes repairs on minor to complex medical equipment. Maintains UVA medical equipment inventory system. Complies with all safety rules codes practices and policies. Performs initial inspections on medical equipment. In addition to the above job responsibilities, other duties may be assigned. MINIMUM REQUIREMENTS Education: High School or Post High School Tech Training. Experience: 0-3 years relevant experience. Licensure: Valid Driver's license required. PHYSICAL DEMANDS Job requires sitting and standing for prolonged periods, frequently bending/stooping/climbing ladders, reaching (overhead, extensive, repetitive) and walking (distance: 1 - 2 miles/day). Repetitive motion: computer keyboard and driving/traveling. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 50-100 lbs. May be exposed to noise, radiation, radioactive materials, fumes, chemicals, blood/body fluids, infectious disease and dust. Position Compensation Range: $21.10 - $42.21 Hourly The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.
    $21.1-42.2 hourly 3d ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Technical support engineer job in Harrisonburg, VA

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $63.2k-98.4k yearly 46d ago
  • Kia - Expert Technician

    Steven Toyota

    Technical support engineer job in Harrisonburg, VA

    Job Details Harrisonburg, VADescription We are seeking a highly skilled and detail-oriented Diagnostic Technician to join our Kia service team. In this role, you will be responsible for performing advanced diagnostics and executing complex repairs on a wide range of vehicle systems, including powertrains, electrical and electronic systems, HVAC, hybrid/EV technologies, and advanced driver-assistance systems (ADAS). Using factory scan tools and technical resources such as KGIS, you will pinpoint root causes of difficult or intermittent issues and ensure all repairs meet Kia's factory specifications and safety standards. You will also play a key role in quality assurance by conducting post-repair testing and maintaining accurate service records in the dealership management system. As a technical expert, you will collaborate with fellow technicians, assist Service Advisors in communicating complex repair needs to customers, and stay engaged with Kia's ongoing training and certification programs. The ideal candidate thrives in a team environment, maintains a clean and organized workspace, and is committed to continuous learning and technical excellence. Responsibilities: Advanced Diagnostic & Troubleshooting Perform in-depth, complex diagnostics on various Kia vehicle systems, including but not limited to advanced engine performance, sophisticated electrical and electronic systems, intricate HVAC issues, hybrid/EV components (if applicable), and complex ADAS (Advanced Driver-Assistance Systems) Utilize advanced diagnostic tools, scan tools, and factory technical information systems (KGIS, etc.) to pinpoint root causes of challenging or intermittent vehicle concerns Interpret complex wiring diagrams, sensor data, and control module communications. Complex Repair Execution Execute precise and efficient repairs, overhauls, and replacements of components and systems requiring specialized knowledge and skill Perform module programming, software updates, and recalibrations as needed Ensure all repairs are completed accurately, safely, and in accordance with Kia factory specifications and industry's best practices Quality Assurance & Documentation Conduct thorough post-repair testing, including test drives, to confirm problem resolution and verify the quality of work performed Maintain meticulous and accurate documentation of all diagnoses, repairs, parts used, and labor times in the dealership management system Adhere strictly to all manufacturer warranty policies and procedures Technical Resource & Collaboration Serve as a knowledgeable resource for Service Advisors, effectively explaining complex technical issues and recommended repairs to facilitate customer understanding and approval Collaborate with other technicians on challenging cases, sharing insights and contributing to collective problem-solving Continuous Learning & OEM Standards Proactively participate in all required Kia factory training courses and diligently work towards achieving higher certification levels (e.g., Master Technician status) Stay current with the latest Kia technologies, service bulletins, and technical updates Maintain strict adherence to Kia OEM standards and safety guidelines in all work Shop Stewardship Maintain a clean, organized, and safe workstation Properly use and care for all dealership tools, diagnostic equipment, and specialty tools Qualifications Requirements/ Qualifications: Significant Experience: A minimum of 4 to 6 years of proven, hands-on experience as an Automotive Technician, with substantial time spent diagnosing and repairing Kia vehicles at a dealership level Kia Certification (Required): Current Kia factory certifications Level 2, Level 3, or multiple specialized areas). Progress towards Master Technician certification is highly valued Advanced Diagnostic Prowess: Demonstrable expertise in diagnosing complex electrical, electronic, and intermittent mechanical issues using advanced tools and logical deduction Strong Technical Acumen: In-depth understanding of all major automotive systems, including engine management, transmission, brake (ABS, ESC), suspension, steering, HVAC, and communication networks ASE Certifications (Highly Preferred): Multiple relevant ASE certifications (e.g., A1-A8, L1 for advanced engine performance) Problem-Solving Skills: Exceptional ability to identify problems, analyze data, and implement effective solutions efficiently Attention to Detail: Meticulous approach to all tasks, ensuring precision and accuracy in repairs Excellent Communication: Ability to clearly articulate technical findings to both colleagues and Service Advisors Proactive & Self-Motivated: A strong desire to continuously learn and improve Valid Driver's License and Clean Driving Record Benefits: Competitive compensation Opportunities for growth and development Health insurance and retirement plans Employee discounts on vehicles and services Work environment /Physical demands: Be able to work under various weather conditions Be able to lift 25 sometimes up to 75 pounds Be able to be exposed to allergens and fumes Be able to stand for an extended period of time
    $109k-153k yearly est. 60d+ ago
  • Network Administrator-Desktop Support

    JBS USA 4.0company rating

    Technical support engineer job in Broadway, VA

    at Pilgrim's Network Administrator-Desktop Support GENERAL SUMMARY: Network Administrator-Desktop Support This position will manage all computer/network equipment including servers, switches, cabling, printer's desktop systems at assigned locations. ESSENTIAL DUTIES & RESPONSIBILITIES: Support and manage all computer/network components including servers, switches, cabling and desktop systems at assigned locations Program Cisco Switches for Local Area Network Document Local Area Network at assigned location(s) Document and maintain “Standard Operating Procedures” for site specific technologies in use at the facility. Fundamental understanding of VLANS Work with end users and propose new hardware and software solutions to support the business. Test all hardware and software modifications before they are introduced into production. Provide hardware and software diagnostics for network, hardware and software issues. Manage technology projects in compliance with IT standards Provide hardware and network support for “Production Floor” computer systems. Supporting all printer functions at assigned locations Perform related tasks as required BASIC SKILLS & EXPERIENCE: Three years related experience Working/troubleshooting knowledge of Windows /2003/2008 Server, Windows XP, Vista, Windows 2007, Office 2007 & 2010. Understanding and functional knowledge of Citrix desktop / client Must have knowledge of Cisco Switch configurations and troubleshooting Must have knowledge of Network cabling and connectivity MCSE Certification is a plus; not required A+ Certification is a plus; not required Must have excellent communication skills both written and verbal Must have strong customer support abilities Must be willing to work in a plant / industrial environment Must be willing to travel. EDUCATIONAL REQUIREMENT: High School Diploma/GED; Associates degree or two years of college coursework within specific subject related to position functions. EOE, including disability/vets PLEASE APPLY ONLINE AT: **************** Applications will be considered in the order in which they are received
    $43k-62k yearly est. Auto-Apply 44d ago
  • IT Administrator

    Power Monitors, Inc.

    Technical support engineer job in Mount Crawford, VA

    Job DescriptionSalary: Power Monitors, Inc. is seeking an experienced IT Administratorto join our team of highly skilled engineers. Basic Qualifications - Experience maintaining Linux servers - Experience in desktop administration for Linux, Mac and Windows PCs - A strong networking background - Ability to rapidly shift gears between multiple projects - Ability to learn and apply new technology quickly and efficiently Candidates with the following skills will be given preference - Strong networking experience, especially with OpenVPN and IPSec - Familiarity with MySQL/MariaDB - Managing Amazon AWS hosts - DevOps experience deploying and scaling web-based application This is an on-site position. Why Power Monitors? Power Monitors, Inc. is the leading manufacturer of power quality analyzers and wireless power quality test equipment for residential, commercial, retail, institutional, industrial, and substation applications. Since 1986, we have been dedicated to helping utilities and their customers detect, measure, and remediate power quality issues worldwide. We pride ourselves on: 24/7 Technical Support Industry-leading power quality training Arobust line of wireless test equipment and software A culture committed to innovation and outstanding customer service Benefits We offer a competitive and comprehensive benefits package, including: Health, Dental, and Vision Insurance Health Savings Account (HSA) Supplemental Insurance Options Employer-Paid Life Insurance Paid Time Off (PTO) 401(k) Retirement Plan with Company Match Education Reimbursement Power Monitors, Inc. is an Equal Opportunity Employer. If youre ready to take on the challenge and contribute to an innovative, growing company, we look forward to hearing from you!
    $62k-90k yearly est. 11d ago
  • IT Service Delivery Specialist

    Infosys Ltd. 4.4company rating

    Technical support engineer job in Charlottesville, VA

    Infosys is seeking an IT Service Delivery Specialist who has experience in troubleshooting desktop/ laptop issues. Provide advanced onsite IT support for end-user devices and infrastructure, including hands-on assistance in data center environments. Ensure high availability of IT services through proactive maintenance, incident resolution, and collaboration with global IT teams. Required Qualifications: * Candidate must be located within commuting distance of Charlottesville Virginia or be willing to relocate to the area. This position may require travel in the US. * Bachelor's degree or foreign equivalent required. Will also consider three year of relevant work experience in lieu of every year of education. * At least 6 months of Information Technology experience. * At least 6 months of experience supporting EUC devices in IT Infrastructure function. * Hands & Feet Support for DC (Compute, Storage, Backup, Network.) * Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc." * Detailed Description of project/Requirement Description * Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. * Hardware/software troubleshooting and resolution * Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. * Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies * L1 level network troubleshooting and resolution for LAN Connectivity * Hands & feet support to Backend team for Network/Server/application issue * Working with vendor support contacts to resolve technical issues * Labelling Racks & devices * Server mounting/movement * Network & Sharing printer installation * Knowledge of Office 365 support * Coverage/compliance software installation and troubleshooting * Good communication skill * Good Knowledge of DHCP, DNS. * Maintain IT inventory, coordinate vendor support, and assist with procurement * Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: * Planning and Co-ordination skills. * Good Communication and Analytical skills. * Ability to work in team in diverse/ multiple stakeholder environment. * Experience and desire to work in a Global delivery environment. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: * Medical/Dental/Vision/Life Insurance. * Long-term/Short-term Disability. * Health and Dependent Care Reimbursement Accounts. * Insurance (Accident, Critical Illness, Hospital Indemnity, Legal). * 401(k) plan and contributions dependent on salary level. * Paid holidays plus Paid Time Off. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
    $91k-109k yearly est. 19d ago
  • Support Operator

    Magnera Corporation

    Technical support engineer job in Waynesboro, VA

    Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world. Responsibilities Safety - Performs all tasks in a safe manner, wearing required PPE and following all safety regulations. BBS Participation Create and maintain a team effort attitude and team approach Meet productivity standards Complete required documentation Troubleshoot issues with quality or productivity related to the team or the machine Make adjustments to machinery as needed Suggest improvements to processes or procedures Coordinate with lab personnel, Team Leader and Sr. Team Leader for issues and improvements Perform 6S and other housekeeping duties required for clean and safe work environment Obtain and maintain Operator Certification Train others as needed Additional duties as assigned Qualifications High School Diploma or equivalent required. Internal support certification At least 2 years manufacturing experience.
    $30k-48k yearly est. Auto-Apply 4d ago
  • Biomed IT Tech Associate 1 - Dialysis

    University of Virginia 4.5company rating

    Technical support engineer job in Charlottesville, VA

    Demonstrates a basic understanding of engineering disciplines including electronics pneumatics mechanical systems basic TCP/IP networking desktop computing and human physiology. Responsible for installing performing preventive and corrective maintenance performing quality assurance and accident investigation for medical technology Responsible for maintenance and calibration of medical equipment while maintaining compliance with safely rules codes practices and policies. Analyzes medical device performance through the completion of preventive maintenance (PM). Performs calibration of sophisticated medical devices using various test equipment and through the design of patient simulators Completes repairs on minor to complex medical equipment. Maintains UVA medical equipment inventory system. Complies with all safety rules codes practices and policies. Performs initial inspections on medical equipment. In addition to the above job responsibilities, other duties may be assigned. MINIMUM REQUIREMENTS Education: High School or Post High School Tech Training. Experience: 0-3 years relevant experience. Licensure: Valid Driver's license required. PHYSICAL DEMANDS Job requires sitting and standing for prolonged periods, frequently bending/stooping/climbing ladders, reaching (overhead, extensive, repetitive) and walking (distance: 1 - 2 miles/day). Repetitive motion: computer keyboard and driving/traveling. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 50-100 lbs. May be exposed to noise, radiation, radioactive materials, fumes, chemicals, blood/body fluids, infectious disease and dust. Position Compensation Range: $21.10 - $42.21 Hourly **Benefits** + Comprehensive Benefits Package: Medical, Dental, and Vision Insurance + Paid Time Off, Long-term and Short-term Disability, Retirement Savings + Health Saving Plans, and Flexible Spending Accounts + Certification and education support + Generous Paid Time Off UVA Health (***************************************** is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide (*********************************************************************************************** rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's (**************************************** is named by 2023-2024 U.S. News & World Report (***************************************************************************************************** as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond. _The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click_ here (************************************************************************** _to read more about UVA's commitment to non-discrimination and equal opportunity employment._
    $21.1-42.2 hourly 4d ago
  • IT Specialist

    Biocore 4.2company rating

    Technical support engineer job in Charlottesville, VA

    Biocore is a team of world class engineers and scientists providing testing, analysis, and consulting services to companies across the globe. Biocore leverages its unique expertise and experience, as well as cutting-edge physical and cloud computing technologies, to improve safety and enhance the performance of athletes and sports organizations. Biocore's mission is to provide the highest level of research, engineering and analytics expertise to clients dedicated to improvement of sports by maximizing performance and minimizing injury through a multidisciplinary group with backgrounds in engineering, biomechanics, data science, athlete performance, footwear design and construction, playing surface, and statistical and epidemiological analyses. Position Details Biocore is seeking a hands-on, solutions-driven IT Specialist to support and scale our growing technology infrastructure. This role is ideal for someone who thrives in a dynamic environment, enjoys working across platforms, and is passionate about integrating innovative technologies to drive operational excellence. The IT Specialist will provide the underlying information technology support to enable the company to successfully conduct day-to-day operations and to expand capabilities through integration of innovative technologies. This position reports to the Business Operations Manager. Employment Type Full-time, exempt employee In person at offices in Charlottesville, VA Position Requirements Education Bachelor's degree in Information Technology (IT), Information Systems (IS), or related field Extensive understanding of Mac OS and Windows OS Proficient in Microsoft core technologies including Windows Server, Active Directory, IIS, SQL, SharePoint, Outlook, Office 365, and Teams Management of cloud and SaaS services Excellent planning and coordination skills with multiple teams Excellent verbal and written communication skills Strong analytic and critical thinking skills Highly flexible and adaptable S. Citizen or Permanent Resident only Demonstrable experience in network infrastructure and architecture; workstation setup, management, and maintenance; IT security and documentation Knowledge & Experience Network infrastructure and architecture Review diagnostics and assess the functionality and efficiency of systems Work with team leaders and senior management to integrate new systems and technologies Maintain servers, cluster computers, firewalls, routers, wireless access points, backups, and VPN Maintain Microsoft 365 email system Workstation setup, management, and maintenance Setup, troubleshoot, and maintain company laptop and workstation computers with Windows and Mac operating systems Install software and hardware, as needed Provide technical specifications and suggestions for incorporation of new systems Standardize, centralize, and automate the configuration, management, and monitoring of systems Security Maintain and monitor security of company network and systems Operate and maintain video surveillance and physical security access systems Ensure systems are compliant with client security requirements Provide security training to employees and consultants Documentation Manage hardware and software inventory Document processes and standard operating procedures related to IT Preference given to candidates with: Small company or lab-based experience Experience in cloud technologies such as AWS SSO responsibilities/experience Facility structured wiring installation and maintenance Experience with video capturing equipment One or more certifications in networking, security, and/or Microsoft 365 A strong security mindset and pen-testing experience, e.g. through labs, red teaming, etc. Compensation Competitive salary with comprehensive benefits package (includes medical, dental, vision), and a performance-based bonus program. Biocore LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $65k-95k yearly est. Auto-Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support engineer job in Charlottesville, VA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-48k yearly est. 19h ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Harrisonburg, VA?

The average technical support engineer in Harrisonburg, VA earns between $58,000 and $112,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Harrisonburg, VA

$81,000
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