Rad Pro Technical Specialist
Technical support engineer job in Marseilles, IL
Radiation Protection Technical Specialist or Sr Radiation Protection Technical Specialist Position at LaSalle Nuclear Power Station in Marseilles, IL
This position can be filled at the Radiation Protection Technical Specialist - Job Code XCAN level OR the Sr Radiation Protection Technical Specialist level see minimum qualifications for each level below.
Who We Are
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Radiation Protection Technical Specialist
Expected salary range of $97,200 to $108,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Sr Radiation Protection Specialist
Expected salary range of $114,300 to $127,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position
Is accountable for implementing the station technical programs such as Dosimetry, Instrumentation, respiratory programs, self-assessment, procedure implementation, and other programmatic processes as assigned. Implements the long-term planning processes of Constellation to ensure programs are up to date from a regulatory and a technical perspective.
Primary Duties and Accountabilities
Attend meetings representing Radiation Protection (RP) with regards to programmatic issues with Nuclear Oversight (NOS) and regulators.
Coordinate procedure changes to programs with the site and fleet and write transition plans to ensure appropriate communications and change management.
Tracking and monitoring RP metrics for technical programs and generate corrective actions to ensure programs are free of regulatory risk.
Work with fleet peers to benchmark and improve programs to industry best performance including cost, execution, and standardization.
Perform assessments of programs to identify problems and systematically correct
Implement corrective actions, self-assessments, and benchmarking into departmental and self-learning objectives and develop training material to be used to improve department performance.
Perform in field observations of work and ensure that appropriate standards of performance are met
Develop and deliver oral and written communications effective for all audiences.
Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department.
Radiation Protection Technical Specialist - Job Code XCAN
Minimum Qualifications
· Bachelor's degree in health physics or related science degrees (e.g. chemistry, physics, medical physics, etc.) with 1 year of related experience OR
· Current or previous Senior Reactor Operator (SRO) license with 5 years of related experience OR
· Associate's degree in health physics or related science degrees (e.g. chemistry, physics, medical physics, etc.) with 3 years of related experience OR
· High school diploma/GED with qualifications for ANSI 3.1 RP Technician OR 5 years of related experience
· Maintain minimum access requirements or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
Sr Radiation Protection Specialist - Job Code XCDF
Minimum Qualifications
· Bachelor&rsquos degree in health physics or related science degrees (e.g. chemistry, physics, medical physics, etc.) with 4 years of experience in applied Radiation Protection OR
· Current or previous Senior Reactor Operator license with 5 years of applied Radiation Protection experience OR
· Associate&rsquos degree in health physics or related science degrees (e.g. health physics, chemistry, physics, medical physics, etc.) with 6 years of applied Radiation Protection experience OR
· High school diploma/GED with 7 years of experience in applied Radiation Protection
· Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
Radiation Protection Technical Specialist - Job Code XCAN
Preferred Qualifications
None
Sr Radiation Protection Specialist - Job Code XCDF
Preferred Qualifications
· Successful completion of National Registry Radiation Protection Technicians (NRRPT) or Certified Health Physicist (CHP) certification
Technologist-Medical Student
Technical support engineer job in Memphis, TN
Utilizes laboratory skills to perform and report results of clearly defined laboratory procedures assuring optimal patient outcomes. Responsible for assigned shifts and subject to overtime and call back as required. Performs other duties as assigned.
Responsibilities
Collects, receives, identifies, organizes, and prioritizes specimen to ensure accurate and timely test processing.
Performs and reports requested laboratory procedures.
Performs quality control, proficiency testing, routine instrument maintenance and inventory control.
Evaluates positive patient identification to reduce analytical and post-analytical error and/or adverse patient outcomes.
Assesses, evaluates and draws appropriate conclusions.
Supports life long learning.
Completes assigned goals.
Requirements, Preferences and Experience
Education
Minimum : State Licensure Permit in concordance with current Federal and/or State Regulations. Must be elgible for minimum of bachelor's degree and national certification examination upon completion of medical technology program.
Experience
Preferred : Hospital experience preferred.
Minimum : No experience necessary, but must be enrolled in an approved and accredited Medical Technology program affilliated with an accredited college or university
Special Skills
Preferred : Advanced computer literacy.
Minimum : Basic computer literacy.
About Baptist Memorial Health Care
At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.
At Baptist, We Offer:
Competitive salaries
Paid vacation/time off
Continuing education opportunities
Generous retirement plan
Health insurance, including dental and vision
Sick leave
Service awards
Free parking
Short-term disability
Life insurance
Health care and dependent care spending accounts
Education assistance/continuing education
Employee referral program
Job Summary:
Position: 20219 - Technologist-Medical Student
Facility: BMH - Women's Hospital
Department: WH Path Admin BMH Women's
Category: Laboratory & Pathology
Type: Clinical
Work Type: Full Time
Work Schedule: Rotating
Location: US:TN:Memphis
Located in the Memphis metro area
Auto-ApplyAdvanced Modality Technologist
Technical support engineer job in Shiloh, IL
Additional Information About the Role
Are you a registered
Advanced Modality Technologist
looking for a new opportunity? This opening at our
Memorial East Shiloh
might be the perfect fit for you! Apply now to this opportunity (no call and no weekends) and join a great team!
PRN -9 HR days
Memorial East Shiloh
1-2 Days a week (more available)
8:00 a.m. - 4:30 p.m.(Very flexible)
NO CALL, NO WEEKENDS, NO HOLIDAYS, NO EVENINGS
Responsibilities:
Breast mammography, bone density, screening and diagnosing mammograms
Must have: RTR,CT,MR,M,BD,CI,VI,RCIS,RCE
Overview
Memorial Hospital Belleville is an acute care hospital offering medical and surgical services plus critical and emergency care including Children's at Memorial for pediatric emergency care. It provides patients a full complement of diagnostic and treatment services as well as heart and vascular care. Memorial, offering medical and surgical services plus critical care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care and is designated as an Acute Stroke Ready Hospital by the Illinois Department of Public Health. In addition, Memorial Belleville recently was accredited by the American College of Radiology as a designated Lung Cancer Screening Center. Since 2008, it has been designated as a Magnet -recognized organization for nursing excellence by the American Nurses Credentialing Center.
Memorial Hospital Shiloh, a 94-bed, all-private suite hospital was recognized with Magnet status in 2018 and provides emergency care, labor & delivery, nursery, medical and surgical services plus critical care.
Preferred Qualifications
Role Purpose
Performs diagnostic imaging procedures in at least one advanced imaging modality (defined as Computed Tomography (CT), Magnetic Resonance Imaging (MRI), Interventional, Mammography, Bone Density, Cardiac Catheterization) on adults and/or pediatric patients for the purpose of diagnosis and/or treatment, and quality control.
Responsibilities
Prepares patient and equipment for procedures.
Performs studies independently, in on-call situations, portable exams, and other site as required by work area.
Minimum Requirements
Education
Associate or Trade School Equi
Experience
No Experience
Supervisor Experience
No Experience
Licenses & Certifications
IEMA - Illinois only, excl MRI
RTR,CT,MR,M,BD,CI,VI,RCIS,RCES
Preferred Requirements
Experience
Licenses & Certifications
Cardiopulmonary Resuscitation
Intravenous Therapy
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, go to our Benefits Summary
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
Crisis Support Technician - On Call
Technical support engineer job in Carol Stream, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
IT Support Specialist (On-Site)
Technical support engineer job in Knoxville, TN
We're currently hiring an On-Site IT Support Specialist to join our team in Knoxville, TN. This role requires daily in-person support, so please only apply if you live locally and can reliably work on-site while providing great service to our small business clients.
Compensation & Benefits:
- Salary range: $45,000-$50,000 per year (based on experience)
- This is a non-exempt position and is eligible for paid overtime
- Health, dental, and vision insurance
- Paid time off
- 401(k) with company matching
- Parental leave
- Professional development assistance
Company Overview:
Victory Technology is a small, Knoxville-based IT and cybersecurity company (MSP) that proudly supports other small businesses - especially title companies - across Tennessee and neighboring states. We believe in making tech approachable, secure, and genuinely helpful for our clients. If you're the kind of person who enjoys solving problems, working directly with users, and making a real impact at a company where you're more than just a number - you might be a great fit.
We're not looking for someone who just wants a “J.O.B.” - we're looking for a technically skilled, people-focused problem solver who takes pride in their work and enjoys helping others succeed. If this sounds like you, and you're ready to join a small, driven team making a big difference - we'd love to hear from you!
Apply today and help us deliver IT that actually helps.
Responsibilities:
- Respond to help desk tickets and resolve technical issues promptly and professionally
- Provide both remote and on-site support for desktops, laptops, printers, and mobile devices
- Set up and manage user accounts and permissions in Active Directory and Microsoft 365
- Assist with software installations and updates using Intune (Microsoft Endpoint Manager)
- Support Windows 10, 11, and Windows Server environments
- Troubleshoot basic networking issues, including LAN/WAN connectivity
- Document common issues and procedures for internal knowledge base
- Track IT inventory and maintain software licensing records
- Work with our team to develop and implement tech solutions that make a difference for our clients
Qualifications:
- 1-3 years of experience in IT support, helpdesk, or a similar role
- Strong knowledge of Windows OS and Microsoft Office
- Experience with RMM tools (e.g., Atera, ConnectWise, Datto) and ticketing platforms
- Familiarity with AD, GPO, and Microsoft 365 admin tasks
- Basic understanding of networking (IP, switches, firewalls, LAN/WAN)
- Experience with Ubiquiti/Unifi is a plus
- Excellent communication and interpersonal skills - we're looking for someone who can talk to humans, not just machines
- Organized, reliable, and able to manage time independently
Information Technology Support Specialist
Technical support engineer job in Chicago, IL
🏫Attention education consulting applicants. I am looking to fill 2 Information Technology Support Specialist contracts in a school district🎓
Job Title: IT Consultant / Information Technology Support Specialist (Contract)
Duration: 3-12 Month Contracts (Extensions Common)
Type: W2 Contract or Corp-to-Corp
Industry: Higher Education / School Systems
Why This Role?
Universities and large school systems are investing heavily in IT modernization, cybersecurity, and system upgrades-and they need experienced IT professionals
now
, not after a 6-month hiring cycle.
This is a consulting-style contract role where you'll support education clients on high-impact initiatives while enjoying:
Consistent contract work
Stable, long-term projects
Predictable schedules (little to no on-call)
Meaningful work supporting students, faculty, and staff
What You'll Do
Depending on the engagement, you may work on one or more of the following:
Provide Tier 1-2 helpdesk and desktop support for faculty, staff, and students
Troubleshoot Windows, mac OS, Microsoft 365, and common academic applications
Support identity and access management (Active Directory, Azure AD)
Assist with system upgrades, migrations, and rollouts (ERP, LMS, CRM)
Document issues and resolutions in a ticketing system
Collaborate with project managers and senior engineers on modernization initiatives
Deliver white-glove support in a professional, customer-facing environment
Senior DevOps - Tier 2 Support
Technical support engineer job in Chicago, IL
Job Title: Senior DevOps - Tier 2 Support
A leading financial services organization is seeking a highly skilled Senior DevOps professional to join their Incident Management Support Team. This role focuses on hybrid-cloud operations, container orchestration, and enterprise-level technical support, with a strong emphasis on integrating DevOps processes into IT service management platforms.
Key Responsibilities:
Cloud Engineering: Manage and support applications and services in a hybrid-cloud environment (AWS preferred), ensuring performance, security, and cost-efficiency.
Container Orchestration: Administer Kubernetes clusters for deployment, scaling, and management of containerized applications.
ServiceNow Integration: Configure and integrate DevOps tools with ServiceNow to streamline incident management and IT service workflows.
Technical Support: Provide Level 2 support for complex software engineering, cloud infrastructure, and application performance issues.
Collaboration: Work closely with software development, deployment, and SRE teams to align operational practices.
Monitoring & Optimization: Implement monitoring and logging solutions to maintain system health and proactively resolve issues.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field.
2+ years of experience in DevOps, Software Engineering, or a similar technical role.
Demonstrated expertise in at least one major cloud platform (AWS, Azure, or GCP).
Hands-on experience with Kubernetes and containerized applications.
Proficiency with ServiceNow, including ITSM, ITOM, and other relevant modules.
Experience providing Level 2 technical support in fast-paced enterprise environments.
Strong analytical, problem-solving, and communication skills.
Benefits:
Hybrid work environment with flexible remote options
Tuition reimbursement and student loan repayment assistance
Technology stipend
Generous PTO and parental leave
401k with employer match
Comprehensive health benefits (medical, dental, vision)
About the Organization:
This organization is a globally recognized financial market utility, providing clearing and settlement services for derivatives and securities. They are committed to operational excellence, stability, and innovation while fostering a collaborative and supportive workplace.
Technology Support Specialist
Technical support engineer job in Chicago, IL
BIRDS ON A CABLE needs a new Starling … but what is a BIRD ON A CABLE ?
Birds on a Cable is a small and personal IT consulting company in Chicago that breaks the mold of your typical “IT Guy.” Flat out, we don't want to be that guy, and we don't want to hire that guy. We want to make complex and difficult computer topics easy to understand for our clients. In doing so, we also want to develop actual relationships with our clients. We want our clients to enjoy calling us instead of dreading it.
Our goal is to fix problems as efficiently as possible, with creative thinking to find the best solution for the situation. We work with the lights (and music) on. We work hard. Since we support everything from small startup shops to restaurants and law firms, we have an array of tricks in our tool belt and are always looking for more.
so what's THE JOB ?
We need a Technical Support Specialist in a full-time position. This includes the installation, repair, and tweaking of hardware and software for end users; as well as the coordination and planning for major projects and upgrades.
We are growing, and our clients are growing; there is limitless administration with M365, SharePoint Exchange, and even on-prem systems. There is so much opportunity for growth.
what are we looking for in an APPLICANT ?
Our new Bird will have a solid understanding of Windows-based environments and platforms, as well as OSX generalities. We need someone with strong hardware troubleshooting skills. Someone able to pinpoint software errors and resolve them permanently. A good teacher, reminding users how to print to PDF or access OneDrive from mobile phones. Someone available for a full-time position with a work-hard, play-hard personality.
Math is hard, but this JOB will be about:
31%: Face-to-face technical support to client end-users. New user onboarding and hand-holding. Responding to client (and fellow-Bird) requests from all angles, including: email, ticketing systems, chat. You will be on your toes.
37% Remote installs, configurations, and troubleshooting of software/hardware/network appliances in mixed environments.
25%: Communication of client needs, project opportunities, solution gathering.
7%: Meetings, happy hours, gatherings.
YOU would fit in at BIRDS ON A CABLE if …
You are a positive personality that can handle client interaction with care; you have a personal commitment to completely satisfying a customer.
You can work and think in a fast-paced environment. Some days move fast, and we shift from one support issue to the next without much of a breath.
§ You are self-motivated and independent. Some days move slow, and we have a list of projects that need start-to-finish tending.
§ You are technically savvy. You can identify or research a problem, and follow-through to resolution.
§ You are detail-oriented and possess strong communication skills.
§ You can roll with the punches of a young IT company, make a positive impact and help us grow.
§ You have ideas.
§ You have a sense of humor.
what do you NEED to apply?
2+ years professional experience providing software and hardware technical support services to end-users.
2+ years of experience supporting a Microsoft Windows environment.
Knowledge of basic networking concepts.
Ability to lift and transport equipment heavier than 50lbs.
so what are the PERKS?
We have medical, dental and vision plans available after a month on the job; a retirement plan after your first Birdversary (that's one year, happy hour included). We compensate with a traditional salary as well as bonus structure. We give a kickback for personal phone/tech use.
We believe in summer Fridays.
Casual dress, some free food, a good number of happy hours and outings.
Personal transportation is a big plus, but not a must.
INTERESTED?
Wonderful! We look forward to your application. Be sure it includes:
a COVER LETTER that illustrates why you're right for this position. We'd love to hear about the customer/client service moment you're most proud of in your career. Please note that communication is key, and this letter will demonstrate that you articulate your thoughts clearly. and
a SUCCINCT RESUME, complete with references. Anything that exceeds 2pgs will be discarded.
FINAL NOTES:
Candidates undergo a full background screening and credit check.
All applications remain confidential.
Information Technology Help Desk
Technical support engineer job in Columbia, MO
Help Desk Technician I
Are you someone who enjoys helping others, solving problems, and learning new technology skills? We're looking for a Help Desk Technician I to join our IT team as the first point of contact for employees needing technical support. This entry-level role is perfect for someone with strong customer service skills and a passion for technology who wants to grow in the IT field.
As a Help Desk Technician I, you will assist with day-to-day troubleshooting, support onboarding and offboarding tasks, and help keep our systems running smoothly. You'll interact with staff across the company, provide clear and friendly guidance, and escalate issues when needed. If you're dependable, detail-oriented, and eager to learn, we'd love to meet you.
Key Responsibilities
User Support
Serve as the first point of contact for users via phone, email, or ticketing system
Troubleshoot and resolve basic hardware, software, and network issues
Provide step-by-step guidance to users for common technical tasks
Support new hire onboarding, including workstation setup and account creation
Assist with offboarding tasks, such as collecting equipment and disabling accounts
Escalate more complex issues to senior IT staff as needed
Hardware & Software Maintenance
Install, configure, and update desktops, laptops, and peripheral devices
Perform routine workstation maintenance and basic hardware repairs
Install approved software and apply necessary updates
Ensure workstations meet company security and configuration standards
Maintain accurate inventory of IT equipment including laptops, monitors, and peripherals
Ticketing & Documentation
Track and prioritize help desk tickets to meet established service timelines
Document issues, troubleshooting steps, and resolutions clearly and accurately
Identify recurring problems and contribute to user guides and documentation
Assist with maintaining IT knowledge base articles
System & Network Support
Support basic account management including password resets and MFA assistance
Assist with basic network troubleshooting (connectivity checks, cable tracing, Wi-Fi support)
Monitor system alerts and notify senior IT staff of potential issues
Follow established IT policies, procedures, and security standards
Collaboration
Work closely with System Administrators and other IT team members on support tasks and projects
Maintain friendly and effective communication with users to ensure a positive support experience
Support departmental initiatives and take on additional tasks as assigned
Qualifications
Required
High school diploma or equivalent
Basic understanding of computer systems, hardware, software, and networks
Strong customer service and communication skills
Ability to explain technical information in simple, clear language
Good time management and task prioritization skills
Proficiency with Microsoft Office Suite or equivalent tools
Preferred
Associate degree in IT or related field
CompTIA A+, Network+, or similar certification
Experience with ticketing systems, Windows OS, and Active Directory
Previous IT support or customer service experience
Additional Skills
Team-oriented with a willingness to learn
Strong attention to detail and organizational skills
Ability to follow established procedures and work independently
Professional, service-focused attitude
Reliable and punctual
Physical Demands & Work Environment
Ability to lift and carry up to 40 lbs of equipment (monitors, computers, printers).
Ability to occasionally walk up and down stairs while transporting equipment.
Must be able to stand, bend, kneel, and move equipment as needed for workstation setups or troubleshooting.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Information Technology Help Desk Technician
Technical support engineer job in Nashville, TN
Onsite - Antioch, TN
4-month contract to hire
Must Haves:
basic trouble shooting with Microsoft applications
customer service experience
great communication
Plusses:
bachelors degree
IT Support Engineer
Technical support engineer job in Memphis, TN
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.
Position Overview:
As part of the Site Technology Servicing team, we provide onsite IT technical support within our scope, which includes all users and onsite hardware support. Performs activities associated with installing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, iPhone, iPad, standard software, at customer sites, Infrastructure Managed Services (IMS) environments and/or depot locations, and may be directed by Help Desk, Service Desk or script using standard methods, techniques and tools. Assignments range in complexity from basic troubleshooting and repair to more difficult device repair.
Position: IT Support Engineer EUC L2
Location: Memphis, Tennessee, United States (Onsite)
Position type: Full-Time
Key Responsibilities:
Provide technical support as point of contact for IT for the site.
End-user desktop, laptops, office IT with smart hand support for network and servers.
Installation support for various software on end user systems and servers when required
New users onboarding preparing IT assets and tools.
Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock.
Executive / VIP support.
Coordination and remote hand support to backend team for Network & server smart hand support.
IP phone, Video conference support, Level 1 Multifunction Printers support.
Configuring, deploying, and troubleshooting enterprise and personal desktop and laptop computers, personal productivity devices, and business applications.
Supporting midrange servers.
Supporting network devices such as switches, routers, Wireless Aps with the help of backend team.
Handing tickets on ServiceNow or similar ticketing system.
Troubleshooting VPN.
Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint.
Troubleshooting MS Windows 10.
Troubleshooting MS Office 365 issues for end-users.
Office IT Asset Management.
Coordinate external vendors when engaged for support.
Work independently and coordinate inhouse IT projects.
Engineer should manage most of their time around activities involving BAUs - SLAs, CSAT, Response Time to Client, Average Resolution time, Open incident backlog and maintaining SOP's and Runbooks for global team use.
Should provide technical guidance to Site Tech, prioritization on workload and resource capacity planning
Should be leading the project support team.
Asset / stock management / E-Waste, Site Tech Onboarding / Training / Process alignment / Documentation , Onsite Training / User Education , Vendor Co-ordination.
Required Skills & Qualifications:
4+ years' experience in IT support demonstrating increasing levels of responsibility and technical expertise in a corporate enterprise environment.
In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access.
Knowledge & experience with ServiceNow or similar ticketing system.
Understanding of Active Directory.
Familiarity with Microsoft server technologies and their associated user management tools, including Active Directory, Office 365, SharePoint, File, Print, DHCP, and DNS.
Self-disciplined and highly motivated.
Good decision-making skills
Should be able to prioritize workload based on SLA's and user impact.
Why AVASO Technology?
Join a dynamic and innovative team with a global presence.
Opportunities for career growth and continuous learning.
Competitive salary and benefits package.
Work with cutting-edge technologies to shape the future of IT solutions.
AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement
AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.
How to Apply:
Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to *************************. (Please do mention the Location you're applying for)
IT Support Technician
Technical support engineer job in La Vergne, TN
Duration: 12 Months Contract
Pay rate: $30/hr. on w2 without benefits
Shift times - Second shift hours: 4:30 pm - 1:00 am - OT: 4:30 pm - 2:30 am
Third Shift is M-F; 12.00 am to 07.00am
Job Description:
Our customer is seeking skilled NVIDIA server support technicians to join its team. You will install, configure, maintain, and troubleshoot NVIDIA servers and associated hardware in this role. The ideal candidate will have substantial experience in server hardware support, specifically with NVIDIA products, and a passion for working in a fast-paced, dynamic environment.
Key Responsibilities:Server Installation & Configuration: Install, configure, and deploy NVIDIA servers in data center environments, ensuring they are correctly set up for optimal performance and scalability.
Hardware Maintenance: Perform regular maintenance and health checks on NVIDIA GB200 servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components.
Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the NVIDIA servers, ensuring minimal downtime and maintaining system integrity.
Performance Optimization: Monitor server performance and implement corrective actions to optimize NVIDIA hardware's efficiency, stability, and reliability.
System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments.
Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network.
Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues.
Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure.
Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling.
Required Skills and Qualifications:Bachelor's degree in information technology, Computer Science, or a related field, or equivalent technical certifications and experience.
Proven experience working with NVIDIA servers or similar high-performance computing hardware.
Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems.
Familiarity with server operating systems (Linux, Windows Server) and server management tools.
Experience with server virtualization, data center management, and cloud-based environments.
Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.).
Proficiency with server diagnostics tools and hardware monitoring software.
Excellent troubleshooting and problem-solving skills with attention to detail.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong communication skills, both written and verbal, with the ability to explain technical issues to non-technical personnel.
Preferred Qualifications:Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies.
Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments.
Knowledge of server management frameworks like IPMI, iLO, or similar.
IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus.
Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure.
Additional Information:
Ability to lift heavy hardware components and perform physical installations and repairs in a data center environment. Ability to lift up to 30 pounds regularly.
Ability to bend, stoop, crawl, kneel, crouch, reach, stand for long periods , and move about production and warehouse facilities.
The environment is temperature controlled, but otherwise, it is a typical production environment with loud noises.
The ideal candidate must demonstrate a high level of professionalism and have a positive and outgoing attitude. They should also be collaborative and thrive in a team-oriented environment
Technical Support Specialist
Technical support engineer job in La Vergne, TN
We are seeking skilled NVIDIA Server Support Technicians to install, configure, maintain, and troubleshoot NVIDIA servers and related hardware in a fast-paced data center environment.
Key Responsibilities:
Install, configure, and deploy NVIDIA servers for optimal performance and scalability.
Perform maintenance and firmware updates on NVIDIA GB200 servers.
Troubleshoot and resolve server hardware/software issues to minimize downtime.
Monitor and optimize server performance and stability.
Apply system updates, patches, and drivers as needed.
Assist with server integration and data center operations, including rack setup and cabling.
Maintain documentation on configurations, maintenance, and issue resolution.
Collaborate with IT and network teams to ensure seamless operations.
Required Qualifications:
Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
Proven experience supporting NVIDIA or similar high-performance server hardware.
Strong understanding of server components, OS (Linux/Windows), and networking (TCP/IP, DNS, DHCP).
Experience with server virtualization and data center operations.
Excellent troubleshooting, problem-solving, and communication skills.
Preferred Qualifications:
Experience with NVIDIA GPUs, CUDA, or high-performance computing environments.
Knowledge of IPMI, iLO, or similar management frameworks.
Certifications such as CompTIA A+, CCNA, or equivalent.
Familiarity with AWS, Azure, or Google Cloud integration.
Server Administrator
Technical support engineer job in Frankfort, KY
Due to our FBI policies and guidelines for this role individuals must clear background check and must be U.S Citizens.
The position requires physical work on equipment in the main CABINET Data Center and remote server rooms around the Commonwealth. Travel away from Frankfort will be necessary, and a CABINET IT Pool vehicle will be provided.
Key Responsibilities:
Main responsibility is to administer Windows servers and some Linux servers. Most of the environment is VMware with some cloud infrastructure.
Troubleshoot problems with servers, storage, systems, cloud, data center infrastructure, and networking.
Use remote tools to help fix hardware and software issues.
Work with vendors for support on servers, storage, systems, clouds, data infrastructure, and networking.
Coordinate with the Commonwealth Office of Technology Server, Storage, and Cloud teams.
Assists with and maintains the Criminal Justice Information System (CJIS) Client network.
· Performs other tasks and duties as assigned or needed by the agency.
Preferred Knowledge/Skills/Abilities:
Windows Server management, VMware management, Storage Management, Backup Management, Network Management
Troubleshooting skills
Ability to work in a team atmosphere
Ability to create technical documentation
Provide Tier 3 support to other personnel in the IT Branch
Ability to receive training and retain new knowledge
Ability to be professional and courteous
IT Infrastructure and Network Administrator - Chemical Manufacturer (34786)
Technical support engineer job in Itasca, IL
An international chemical manufacturing and solutions company in the Itasca, IL area is looking for an IT Infrastructure and Network Administrator who responsible for designing and implementing the company's IT infrastructure systems as well as network management.
IT Infrastructure and Network Administrator Responsibilities:
- Design, implement and maintain core IT infrastructure systems
- Write scripts to automate processes
- Monitor overall IT systems to ensure high performance and stability
- Maintain and improve backup systems
- Maintain and monitor network security and seek for an improvements
-Responsible for assisting help desk responsibilities as well as perform system updates,
- Ensure systems meet security requirements
- Design and develop communication systems
- Provide technical support for hardware and software issues
IT Infrastructure and Network Administrator Requirements:
- Bachelor's degree in Information Technology, Computer Science or Business
- At least 3 years of experience with IT infrastructure
- At least 3 years of experience with M365, Entra ID
- At least 3 years of experience with network work support
- Experience with tier 1,2 helpdesk
- Experience with Jira ticket is a plus
- Ability to travel up to 10 percent to MI and CA
- Strong communication and organizational skills
- This position includes manufacturing and office work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.
Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.
We prioritize direct applicants; third-party resumes may not be reviewed.
IT Support Specialist I
Technical support engineer job in Carlyle, IL
The secret to the Maschhoffs' success has always been its people. We are committed to finding team members who are passionate about pigs and share the same family values that make this company successful.
Job Duties & Accountabilities
Receive, prioritize, document, and actively resolve end user technology issues and requests via phone, email, in person or using remote tools.
Install, diagnose, repair, maintain and upgrade laptop and desktop software, hardware, and equipment, while ensuring optimal performance and connectivity.
Support end-user training where required.
Support all company IT policies and data protection standards.
Escalate support issues to appropriate personnel as needed.
Ensure assigned requests are resolved in a timely manner using appropriate prioritization and escalation.
Collaborate with other departments for problem resolutions as necessary.
Create system/user documentation.
Maintain Computer/IT equipment asset listing.
Travel occasionally to remote locations to provide onsite support, adhering to all biosecurity standards and protocols.
Be on call on a rotational basis.
Knowledge of:
Microsoft windows Operating Systems
Microsoft Office Suite
Printer installation and support
Mobile devices including tablets and phones
Basic Networking
Familiarity with ITSM tools
Skill in:
Customer service
Clear and concise verbal, written and telephone communication
Time management and prioritization with incoming tasks/requests
Ability to:
Be on call per the on-call rotation
Analyze complex problems and make sound recommendations
Perform administrative tasks, including creating documentation and tracking incident tickets
Operate independently as well as in a group setting
Compensation and Benefits:
Targeted pay range of $50,000-$56,000 USD per year, depending on experience and qualifications.
The Maschhoffs offers full-time regular employees a comprehensive benefits package including:
Your choice between a Preferred Provider Organization (PPO) plan and a High Deductible Health Plan (HDHP) plan.
Two options for dental coverage, both of which cover three main types of expenses and cover preventative care at 100%.
Group rate vision benefits.
Complimentary Basic Life Insurance as well as voluntary employee, spouse, and child life insurance policies.
Short Term and Long Term Disability coverage, at no cost to the employee.
A traditional pre-tax 401(k) plan as well as a Roth 40(k) plan. The Company matches the first 4% of employee contributions, which is immediately vested.
A generous paid time off program, including a life event day and volunteer day each year for full time employees.
Participation in a Company Short Term Incentive Plan (STI) where payments are dependent upon several company factors/metrics.
QualificationsEducationPreferred
High School or better.
ExperiencePreferred1 year:
1 year of Related Experience
A career with The Maschhoffs is packed with benefits
Competitive hourly pay:
Excellent Health Insurance (Medical/Dental/Vision) including:
The Maschhoffs covers on average $11,000-$17,000 in benefits annually
Company contributions to Health Savings Account
Short Term/Long Term Disability
No-cost counseling sessions
Full-time employees are eligible the 1st of the month following 30 days!
401K plan with up to 4% company match
Accrued Paid Time Off plus a paid Life Event Day!
Bi-annual production bonus program
School Tuition Reimbursement Program
Extra money earned through our referral program
Discounted Pork Packs (including loins/ribs/bacon and more!)
Visit our website to apply: IT Support Specialist I | The Maschhoffs
Information Technology System Engineer
Technical support engineer job in Willowbrook, IL
Systems Engineer - (Mid-Level - 3 to 5 Years' Experience)
Company: ShadowTech Labs
About ShadowTech Labs
ShadowTech Labs is a leading security technology firm specializing in secure computing platforms and advanced surveillance systems for critical infrastructure. We partner with industry leaders to deliver air-gapped, high-availability solutions that are compliant with stringent regulatory requirements.
Position Overview
We are seeking a talented Systems Engineer with 3-5 years of hands-on experience in designing, deploying, and maintaining mission-critical IT infrastructure. The ideal candidate will join our systems engineering team in Willowbrook, Illinois, reporting directly to our Systems Engineering & Information Technology Manager. Due to the sensitive nature of our work, U.S. Citizenship and the ability to pass a rigorous background investigation, drug screening, and working on location are required.
Key Responsibilities
• Design, implement, and support VMware-virtualized and bare-metal Windows and Linux server environments, ensuring high availability and security.
• Maintain and expand corporate IT environment, including Active Directory, Entra, Azure, Intune, SentinelOne, and other enterprise-level solutions.
• Configure and maintain network infrastructure such as routers, switches, and firewalls from Ubiquiti, Cisco, Fortigate, and Netgear.
• Develop and maintain automation scripts and tools (Bash, PowerShell, Ansible, etc.) for system provisioning and configuration management.
• Collaborate with cross-functional teams to integrate virtualization (vSphere, Hyper-V), containerization (Docker), and cloud-based resources when applicable.
• Assist in cybersecurity assessments, vulnerability scanning, and remediation; documenting findings in line with NRC RG 5.71, NEI 08-09, and industry best practices.
• Create and maintain technical documentation, runbooks, and standard operating procedures.
• Configuration of Active Directory, including group policy, and integrating Azure SAML authentication with other vendors.
• Configuration and troubleshooting a diverse spectrum of IoT devices such as cameras, motion sensors, and industrial automation appliances.
• Supporting day-to-day IT operations.
• Troubleshoot and resolve system, network, and application issues promptly.
Required Qualifications
• Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience may be considered.
• 3-5 years of professional experience in systems engineering, with demonstrated Windows and Linux server administration expertise.
• 3-5 years of professional experience in virtualization and/or containerization, VMware VCP certifications are a plus.
• Proficient with networking, switching, and routing.
• Proficient in Microsoft Entra (Azure AD), Microsoft 365, and Active Directory.
• Excellent problem-solving abilities and attention to detail.
• Superior communication skills, both written and verbal. Desired Skills
• Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls).
• Experience with Netbox and Snipe-IT.
• Experience with SMB-level storage infrastructure; SAN or NAS.
• Ability to travel 20%.
• Ability to lift 30 pounds.
Desired Skills
Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls).
Experience with SMB-level storage infrastructure; SAN or NAS.
Security & Employment Requirements
• U.S. Citizenship and a compliant real ID are mandatory. Non-US Citizens cannot be considered.
• Willingness to undergo and pass a comprehensive background investigation and drug screening in accordance with 10 CFR 73.56.
• Ability to work on-site in Willowbrook, IL; no remote work options for this role.
What We Offer
Competitive salary ($80,000 - $125,000) based on experience, with bonus eligibility.
Benefits package including health, dental, and vision.
401(k) retirement plan.
Paid time off and holidays.
Opportunities for professional development, certifications, and career growth.
A collaborative, mission-driven work environment focused on cutting-edge national security.
Hiring Process
1. Virtual Interview
2. On-site Interview & Facility Tour
3. Offer & Acceptance
4. Background Check & Onboarding
ShadowTech Labs is an equal opportunity employer committed to diversity in the workplace.
Information Technology Engineer
Technical support engineer job in Louisville, KY
We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Scope of Work / Activities to be Covered
Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.
Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.
Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.
Monitor and coordinate critical service requests with remote teams and vendors as needed.
Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.
Expected Results
Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.
Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.
Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.
Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.
Qualifications & Skills
Proven experience in IT support, helpdesk, or desktop engineering roles.
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Strong communication skills and ability to interact with end-users at all levels.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
IT Systems Engineer (L3)
Technical support engineer job in Memphis, TN
** This is a full-time in the office position located in MEMPHIS, TN. Please do not apply if not in Memphis. No remote.
** This is a very "high level" engineer position, not a growth or step up position. Looking for fully qualified, elite, top tier engineers that can hit the ground running. Please don't apply if don't meet qualifications.
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Are you seeking an exceptional company that truly values its employees and fosters a vibrant culture?
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Do you possess a passion for technical troubleshooting and problem-solving?
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Are you eager to collaborate with a team of passionate and knowledgeable IT experts?
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Do you thrive on providing outstanding support and communication to others?
Look no further! Join us at PCS Managed Services, LLC, a leading Managed IT services provider in the Memphis and Mid-South area and experience an unparalleled work environment as a Tier 3 IT Systems Engineer.
Key Responsibilities and Opportunities:
As an integral member of our team, the IT Systems Engineer plays a pivotal role in managing our clients' IT environments, ensuring their success and satisfaction. As part of our robust team, you'll collaborate closely to provide expert solutions, including comprehensive network/system architecture, project management and implementation, Virtual CIO (VCIO) support for IT budgeting and business growth, and final escalation assistance for Tier 1 & 2 to diagnose, resolve, and document escalated support tickets. Additionally, you will handle onsite work such as dispatched escalated support, equipment installation and implementation, and project assignments. You'll have the chance to identify and develop innovative solutions and processes, making a direct positive impact on our customers. We strive for proactive measures to minimize reactive issues, allowing our customers to focus on their core business priorities.
This position is our highest technical level, the end all be all! Must have the confidence to take on any issue or task and the skills to back it up!
Desired Skills and Qualifications:
A minimum of 8 years' experience as an IT Systems Administrator or Engineer (L2 or higher).
Demonstrated ability to effectively troubleshoot IT issues and see them through to resolution.
Excellent written and verbal communication skills, fostering collaboration with team members and customers.
A passion for continuous learning and a commitment to expanding your skill set.
Exceptional multitasking abilities, capable of managing multiple priorities and projects simultaneously. High volume environment.
Strong project management skills, from initiation and setting milestones to timeline accountability and successful completion.
Self-motivated, detail-oriented, and organized, with a proactive mindset.
Take ownership and accountability for escalation tickets and assigned projects.
Thrive in high-pressure environments.
Aptitude to solve problems and provide solutions. Top level role that is the last line of escalation. Must have very high level of knowledge, experience and troubleshooting skill.
Additional Expectations:
Willingness to do night and weekend shifts as part of our on-call rotation and scheduled afterhours work.
Ability to work closely with Level 1/2 technicians on escalated tickets and provide training and feedback for improvement.
Capability to manage Level 2 resources for new client onboarding projects and larger initiatives.
Required Technical Expertise:
Extensive knowledge and competency in all Microsoft Workstation Operating Systems and Applications.
Proficiency in managing Microsoft Server Operating Systems and Networks.
Expertise in managing and implementing firewalls, layer 2/3 switches, access points, and other networking devices.
Expert knowledge in firewall configuration and troubleshooting. Multi-vendor experience.
Thorough understanding of layer 2 and layer 3 networking, including a solid grasp of the OSI model.
Administration and configuration of Microsoft Office 365 email, applications, InTune, and Azure AD.
Advanced knowledge of Azure AD, SharePoint, MDM, and MFA.
Comprehensive understanding of Microsoft Active Directory and Group Policy.
Experience working with computer peripherals, such as printers and scanners.
Strong hardware, software, and network troubleshooting skills.
Ability to perform onsite installations of IT equipment.
Ability to architect solutions and implementation plans for customer needs.
Advanced knowledge of VPN technologies, including configuration, support, and troubleshooting.
Advanced understanding of DHCP and DNS configuration and management.
Exceptional troubleshooting skills to identify and solve complex escalated issues.
Virtual Environment Management proficiency (VMWare, Hyper-V, Hyper-Converged).
Cybersecurity solutions implementation (EDR, SOC, IAM, SASE, CASB, ZeroTrust, Vul.Scan, etc.).
Cyber event investigation and remediation.
Preferred Skills:
Previous experience with Managed Service Providers (MSP).
Familiarity with PSA and RMM tools, such as ConnectWise, Autotask, and Kaseya.
Certifications: A+, Net+, Sec+, MCP, MCSA, MCSE, Microsoft 365.
Continued education: Associate or Bachelor's degree in MIS or Computer Science.
Company Benefits:
This is a full-time salaried position that offers an excellent benefits package, including:
Health, Dental, and Vision Insurance.
401K retirement plan.
Life Insurance.
Paid Time Off (PTO).
9 paid holidays.
Professional development assistance, training, and certifications.
Ready to Join the PCS-MS Team?
At PCS Managed Services, we are always seeking passionate and driven individuals who possess a problem-solving mindset and prioritize customer satisfaction. Our team members are leaders and effective communicators, individuals who take their work seriously while maintaining a positive and light-hearted approach. We value strong relationships and executing tasks the right way. If this resonates with you, we look forward to hearing from you soon and welcoming you to our exceptional team!
Interested applicants should submit their resume to ***************.
No recruiters, please.
Systems Engineer I
Technical support engineer job in Milan, TN
Your opportunity As an Enterprise Application Engineer, you possess extensive knowledge of administering and managing the most essential enterprise applications, including Google Workspace, GAM, JIRA, HiBob, Slack, Okta, Scripts, and more. Your tech-savviness and expertise in working with APIs enable you to excel in building 'client-side' solutions. Thanks to your contributions, our current and new colleagues can work smoothly, driving the continued growth of Mollie. To maintain our high level of support, we are seeking a talented individual to join our Enterprise Applications team and play a key role in managing and improving the Enterprise Applications fleet. By taking ownership of the Software/SaaS, Applications portfolio, you will ensure that Mollie always aims for the best solution.
What you'll be doing
* Elevate our Google Workspace environment to ensure seamless collaboration and productivity for our teams.
* Managing and improving our Atlassian suite, enabling smooth project management and effective collaboration.
* Administer, configure, and integrate our HRIS (HiBob) to ensure accurate data management, streamlined workflow processes, and seamless integration with internal platforms and external systems.
* Maintain comprehensive documentation of system configurations, processes, and integrations to support future scalability and compliance with organizational policies.
* Plan, design, develop, and test software systems or applications, including cloud-based and internet-related tools, to enhance existing products and create new solutions.
* Enable solutions that consider APIs, security, scalability, manageability, usability, and other critical factors to deliver complete and efficient solutions.
* Identify opportunities to reduce technology spend and complexity, optimizing application usage.
* Act as the escalation point and mentor for IT Engineers, resolving technical issues within the support portfolio.
* Drive improvements, participate in projects, and continuously improve services to enhance efficiency and user experience.
* Provide expert input in the design of strategic initiatives, focusing on the technology used and approaches to development and integration.
* Ensure all applications and business automation platforms are reliable, resilient, secure, and compliant.
* Collaborate with vendors to develop, install, and troubleshoot application systems, software, and development, enhancing the effectiveness of supported applications.
What you'll bring
* A customer-first mindset, dedicated to meeting and exceeding user needs.
* 4+ years of experience as a System Engineer or Enterprise Applications Engineer.
* Advanced skills in managing Google Workspace, Okta, JIRA, Slack, GAM, Atlassian, HiBob and other industry-leading systems/platforms.
* Understanding of Software/SaaS asset management and application lifecycle management principles.
* Advanced technical troubleshooting abilities, ensuring efficient problem resolution.
* Impeccable technical documentation and knowledge base writing skills.
* Ability to work independently and with excellent organization, prioritizing a busy workload effectively.
* Collaborative spirit, capable of working with cross-functional team members to meet customer needs.
* Proactive in promoting technology innovation, researching and identifying relevant technologies.
* Familiarity with installation and delivery of applications software using the development lifecycle.
* Knowledge of Information Technology and Security-related practices to safeguard assets and data.