Technical support engineer jobs in Mattoon, IL

Salary: Mission Statement At Excel Prep, we are dedicated to supporting children with Autism and Learning Disabilities. Our mission is to prioritize the academic and social success of neurodiverse children while providing individualized education and evidence-based approaches that cater to their unique needs. We empower every unique mind to learn, grow, and thrive together in an inclusive and nurturing environment. Job Description Overview The IT Support Specialist will play a crucial role in maintaining and enhancing the technological resources of Excel Prep. This position is essential to ensure that our staff and students have access to the tools and support needed to facilitate an effective learning environment. Key Responsibilities Technical Support: Provide timely assistance for hardware and software issues faced by staff and students. Troubleshoot and resolve IT-related problems efficiently. System Maintenance: Regularly update and maintain school technology systems, including computers, tablets, and educational software. Ensure all systems are secure and functioning optimally. Training and Support: Conduct training sessions for staff on using technology effectively in the classroom. Develop user-friendly guides and resources to assist staff and students. Collaboration: Work closely with educators to identify technology needs that enhance learning for neurodiverse students. Collaborate with external vendors for software and hardware procurement and support. Data Management: Assist in managing student data systems and ensure compliance with privacy regulations. Support the implementation of educational technologies that cater to diverse learning needs. Qualifications Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Experience: Previous experience in an IT support role, preferably in an educational setting. Familiarity with assistive technologies and tools used in special education is a plus. Skills: Strong problem-solving abilities and technical troubleshooting skills. Excellent communication skills to interact with staff, students, and parents. Patience and empathy when working with neurodiverse individuals. Personal Attributes Passion for supporting children with Autism and Learning Disabilities. Commitment to fostering an inclusive and supportive school environment. Ability to adapt to the unique needs of each student and staff member. Inclusivity Statement At Excel Prep, we celebrate diversity and are committed to creating an inclusive environment for all students and staff. We welcome applicants from all backgrounds and experiences, and we believe that a diverse team enriches our community and enhances the learning experience for our students. We are dedicated to providing equal employment opportunities regardless of race, gender, sexual orientation, disability, or any other characteristic. Together, we strive to empower every unique mind to learn, grow, and thrive. Benefits Competitive salary and benefits package. Opportunities for professional development in special education and technology. A supportive and collaborative work environment focused on student success. Application Process Interested candidates should submit their resume and a cover letter outlining their experience and passion for supporting neurodiverse children to **************************** . Join Us! Become a part of Excel Prep and help us empower every unique mind to learn, grow, and thrive together!

Job Details Experienced Longview Capital Corporation - NEWMAN, IL Full Time $54500.00 - $67000.00 Salary Up to 50% DayDescription Longview Capital Corporation is looking for dependable, energetic, and motivated individuals to join our team. Longview Capital Corporation is a community-focused Holding Company that provides financial services through subsidiary institutions dedicated to providing personalized banking solutions to individuals and businesses across central Illinois. Longview Capital Corporation's goal is to employ people who are interested in Rural America. Job Summary: The Tier 2 Help Desk Technician provides advanced technical support to resolve complex IT-related issues escalated from Tier 1 support. This role involves troubleshooting hardware, software, and network problems, ensuring minimal downtime and optimal user experience. Key Responsibilities: User Support: Respond to and resolve escalated technical issues from Tier 1 support. Troubleshooting: Diagnose and troubleshoot computer hardware, software, and network problems. Incident Management: Manage and update support requests and incidents in the company's ticketing system. Track progress and ensure timely resolution, keeping users informed on the status of their issues. Collaboration: Work with other IT staff for advanced problem resolution. Hardware Setup: Install, configure, and maintain operating systems and applications. Technical Documentation: Document solutions and create knowledge base articles for recurring issues. User Training: Provide remote and on-site support as needed. Security Support: Ensure compliance with security and data protection policies. Qualifications Required Skills & Qualifications: Education: Associate degree in IT or related field required. Experience: 2+ years of experience in IT support or help desk environment required. Strong knowledge of Windows and common enterprise applications. Familiarity with networking concepts (TCP/IP, DNS, DHCP) is required. Excellent problem-solving and communication skills, both written and verbal. Ability to work independently and in a team environment. Work Environment: Full-time position, standard business hours with occasional on-call duties. Typically office-based, though remote support may be required for some users. Occasional travel to other office locations may be necessary. Office location is negotiable. Options include any of our buildings within our footprint that has available space. Physical Requirements: Ability to sit or stand for long periods. Occasional lifting (up to 25 pounds) for hardware setups or maintenance. Benefits: Holiday Pay, Paid Parental Leave, Paid Time Off, Insurance: (not limited to) medical, vision, dental, logo apparel credit, 401k match Salary: commensurate on experience

Job Title: Desktop Support Technician (Full-Time, Exempt) Department: Information Technology (IT) Reports to: County IT Manager Provides support for the County's PCs and networking needs, including but not limited to installation, testing, repairing, and troubleshooting of stand-alone PCs, PCs linked to networks, printers, and other peripherals. The Desktop Support Technician performs technical, operational, and training support to users using the telephone, one-to-one, or remote software. This job has no supervisory responsibilities. DUTIES AND RESPONSIBILITES Include but not limited to the following as other duties may be assigned. * Install and test PCs, printers, and other peripherals. Configure operating system, load application programs. * Review technology incidents to ensure optimized service level is achieved. * Perform hardware and software diagnostics, coordinate needed repairs, resolve computer problems, and participate in the evaluation of system configuration and software. * Identify and resolve technical issues with hardware, software, and work processes. Escalate issues beyond level of expertise to IT team. * Research new technologies for possible implementation and make recommendations based on findings. * Recommend improvement to existing technologies and methods to improve the quality of timeliness of technical support. * Document issues, status, and resolutions using Helpdesk application. * Keep manager, project teams, and department customers informed of activities and problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE * High School diploma or GED required. An Associate's degree or equivalent collegiate coursework in Information Technology, Computer Science, or a related field is preferred. * Minimum of 1-3 years of hands-on experience supporting Windows desktops/laptops, basic networking connectivity, peripherals (e.g., printers & scanners), and common programs/applications in a business environment. CERTIFICATES, LICENSES, REGISTRATIONS * As required. LANGUAGE SKILLS * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Ability to write reports, business correspondence, and procedure manuals. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS * Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fraction, and decimals. * Ability to compute rate, ratio, and percent. * Draw and interpret bar graphs. REASONING ABILITY * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to talk; or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office conditions. The noise level in the work environment is moderate. COMPENSATION * Pay Range: $20.39 - $30.58 per hour, depending on qualifications. * The County offers a competitive benefits package, which is outlined at https:/**************************** including membership in the Illinois Municipal Retirement Fund (IMRF), optional 457 deferred compensation plans, and a comprehensive health insurance plan. HOW TO APPLY * Apply on the Champaign County website. AA / EEO / ADA

The IT Support Technician is responsible for all service and support needs for our customers. This relates to all technology and includes workstations, servers, printers, networks, and vendor specific hardware and software. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. IT Support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware Technical and support services for: Windows Server, Exchange, SQL, SharePoint, and other Microsoft-related technologies WAN and LAN connectivity, routers, firewalls, and security Disaster recovery solutions Remote access solution implementation (VPN, Terminal Services and Citrix) System documentation to include system reviews and recommendations. Communication with customers as required, e.g. keeping them informed of incident progress, notifying them of impending changes or agreed outages. Document internal processes and procedures related to duties and responsibilities. Enter all time in internal ticketing system. Driving duties include conveying materials, equipment, and staff to and from work sites. KNOWLEDGE, SKILLS, AND ABILITIES Ability to maintain a professional demeanor Adept in verbal and written communication Ability to diagnose technical issues, matching resources to these issues appropriately Understanding of support tools, techniques, and how technology is used to provide IT services Ability to evaluate situations and adjust to changing priorities Strong attention to detail and organizational skills QUALIFICATIONS Associates' degree in IT-related field or equivalent experience Candidate must be willing to reside near or commute to a Joink office (Currently within Illinois: Taylorville, Hillsboro; Indiana: Terre Haute) Candidates which have the following will have priority: Professional IT Certifications such as Microsoft MCP, MCSA, or MCSE; Citrix CCEA or CCIA; SonicWall CSSA; Cisco CCNA; or VMware VCP WORKING ENVIRONMENT 40 hours per week Primarily office environments, internal and customer premise Must be able to work overtime with and without notice. Willingness to travel to other Joink offices, industry conferences, etc. Must participate in On-Call Rotation PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 50 pounds, and push/pull up to 75 lbs. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. OTHER DUTIES Please note that this job description is not a comprehensive list of all activities, duties or responsibilities the employee may be required to engage in for this job. These duties, activities, and responsibilities may change at any time with or without notice. EEO STATEMENT Joink is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability status, sexual orientation, gender identity, marital status, pregnancy, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Are you passionate about technology and eager to solve IT challenges while making a difference in a school community? We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient, and professional manner. This is a great opportunity for someone looking to start or grow their career in IT while contributing to a positive learning environment. Key Responsibilities Install and set up PC hardware, peripherals, and classroom technology. Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, projectors, smart boards). Install, configure, and manage software according to specifications. Set up and maintain local networks, ensuring connectivity and functionality for school systems. Monitor and maintain network security, backups, and privacy protocols. Provide technical support and prompt troubleshooting for teachers, students, and staff. Assist with technology integration in classrooms and staff training on new systems or applications. Keep accurate records of repairs, system issues, and maintenance activities. Track and maintain hardware/software inventory and IT-related expenses. Recommend IT equipment purchases based on school needs. Requirements Basic knowledge of computer hardware, operating systems, and networks. Strong problem-solving skills and attention to detail. Calm, patient, and professional demeanor, with the ability to work well with children and educators. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a school setting. Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome). Background check and clearance required for working in an educational environment. CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required. Who We're Looking For: A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is committed to maintaining a safe and positive learning environment through technology support.

IT Support Technician Reports To: Director of Technology Status: Non-Exempt Provides user support to Agency employees, maintains and troubleshoots PC's and related hardware, and performs pertinent updates to equipment. In this position, the IT Support Technician responds to inquiries and requests for assistance with the Agency's computer systems or PC's, installs PC's and peripherals, and installs Agency approved software. INFORMATION PRIVACY AND SECURITY LEVEL: In accord with federal and state legislative mandates, individuals employed in this position are trained to, and function within a Level I security clearance for confidentiality of client protected health information, and other privileged information. Appropriate sanctions will be applied against employees who fail to comply with the privacy policies and procedures of the Agency. QUALIFICATIONS: Hold a minimum of a High School Diploma, Associates Degree preferred, and two (2) years technical experience. Have the ability to troubleshoot, analyze, and resolve technical issues with PC's. Possess intermediate level of understanding of Windows network operating systems. Communicate effectively with all levels of Agency staff. Have knowledge of trauma informed care and ability and willingness to make trauma informed decisions with client and/or other staff when necessary. Take any on-going trainings when required. Possess working knowledge of Microsoft Windows and Office Applications. Familiar with Citrix, Security Camera Systems & Servers. Show promising professional competency supported by an excellent academic record, a stable work history, professional references, and high ratings on the job interview. Have the ability to respond with discretion and professionalism at all times when dealing with confidential or sensitive matters. Have excellent inter personal skills. Have the ability to organize and prioritize work and to meet deadlines. Treat all information concerning children, youth, and their families in any Agency program with absolute confidentiality. Have a current Illinois Driver's license and proof of state requirement for insurance. Ability to pass a background check. PHYSICAL CHARACTERISTICS REQURIED: Ability to engage in daily, full-time attendance, and occasionally, in duties re quiring longer than eight (8) consecutive hours as well as non-working hours on call duties. Possess the ability to perform sitting, standing, and stooping in daily full-time employment. Ability to work a flexible schedule. Ability to operate a motor vehicle during both day and night hours. Reasonable proficiency in handwriting and computer use, and in the use of clear verbal and written communication skills. Have natural or corrected reasonably good vision and hearing, and the ability to use the telephone. Possess the mental ability to analyze a problem or situation at hand and able to recommend remediation. Ability to occasionally lift items up to twenty-five (25) pounds in weight. The ability to move physically about the Agency's owned buildings and grounds, and to use stairways (especially in emergencies). Possess the ability to maintain calm efficiency and effectiveness in stressful and demanding situations. PRINCIPAL DUTIES AND RESPONSIBILITIES: User Support: Respond to requests for assistance from Agency employees; and Identify problems, troubleshoot, and provide advice or assistance to users. PC Support: Install PCs and related peripherals; Troubleshoot hardware problems and perform minor repairs; and Perform system updates. Software Support: Install Agency approved software; Perform software updates, both via PC and network applications; Troubleshoot and resolve software problems; and Other duties as assigned.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair tool kit

**Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Job Title: Product Service Engineer** **Location:** Decatur, IL, Mossville, IL (AC), Tucson Proving Ground **Travel:** Up to 50% **Domestic Relocation Assistance:** Available **Visa Sponsorship:** Not Available **Job Summary** As a Product Service Engineer at Caterpillar, the successful candidate will be responsible for providing continuous support and technical guidance to Customer and Dealer personnel. Product Service Engineers are responsible for assisting, identifying and correcting product deficiencies, improving product design and adapting improvements to product in the assigned. Part of your role will be to keep Engineering, other Service Engineering management personnel, and the dealer organization appraised of activities and/or status of product problems. They perform these functions by preparing Failure Analysis, Summary Reports, and reviewing Problem Lists. **Your main responsibilities will include:** + Field Follow and support for New Product Introduction + Responsible for identifying and correcting product deficiencies, improving product design and adapting improvements to product in the assigned area of responsibility using the CPI and DSN processes. + Maintain technical liaison between Caterpillar and Dealers utilising the Caterpillar DSN system. + Prepare Failure Analysis, Summary Reports, Initiate & review Problem Lists, and inform appropriate persons on problem solution + When a product problem is solved, initiate a Technical Information Bulletin, Service Magazine or Service Letter to notify field and dealer personnel, and provide a basis for publication to dealers + This position will include travel to Customer mine sites for field follow and investigation **Preferred Qualifications** + Strong Electrical and or Mechanical aptitude, from a degree or trade background. + Excellent communicator with technical clients, Good interpersonal skills and the ability to influence and motivate others. + Engineering or manufacturing background plus familiarity with materials, equipment and processes + College or university degree or equivalent experience. **What Skills You Will Have:** + **Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. + **Data Gathering & Analysis:** Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment. + **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. + **Technical Excellence:** Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. **Summary Pay Range:** $110,520.00 - $165,840.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees **Posting Dates:** December 5, 2025 - December 17, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community (*********************************************** .

Reports To: Store Manager and Product Support Manager Supervises: None FLSA Code: Exempt Position requires self-motivated person driven to succeed. Position provides ample freedom to develop relationships with customers and become an integrated partner/advisor in his/her business. Position encourages development of new and aggressive ways to promote Sloan Implement and the services and products we sell. Position demands working as a team with all Sloan Implement departments and employees in the best possible way to positively impact our customers and Sloan Implement. Position requires a helpful and patient personality willing to go the extra mile for our customers and Sloan Implement. Depending on experience, a six month to one-year training program at our Atwood, IL location may be required. Purpose: Provides agronomic solutions and support for the sale and use of John Deere Agriculture Management Solutions (AMS) equipment. Works with all dealership departments to sell and support precision farming products to producers in their trade area. Responsibilities: Leads the organization in the sale of Precision Farming Products offered through John Deere Knows and uses company provided systems and tools to follow a defined sales process Manages the adoption of new technology and product offerings Creates and executes a John Deere Agriculture Management Solutions (AMS) Marketing Plan to educate customers on the different products and services provided by the company Conducts preseason on-farm customer training as well as in-field start-ups and troubleshooting Provides support for advanced customer training (including desktop software and data management products) offered through John Deere Responds to customer inquiries and provides troubleshooting over the phone, through remote support, or in person Manages customer follow-up processes and customer satisfaction issues related to the AMS product line Serves as the internal and external dealership technical specialist relative to the entire AMS product line Identifies, develops, and leads training opportunities to educate customers and dealership employees on AMS products Job Requirements: Associates degree in Agronomy, Agriculture Business, or Agriculture Mechanization or equivalent experience 1+ years of experience in an agriculture-related role Excellent driving record with a valid driver's license (checked via insurance company) Must maintain a good driving record in compliance with company Motor Vehicle Records criteria throughout employment Knowledge of database software and computer application systems Ability to work flexible hours Ability to use standard desktop load applications such as Microsoft Office and internet functions Ability to speak and write effectively one-on-one and within a group Full-Time Benefit Packages: Paid Holidays & Vacation Time Heath, Vision, & Dental Insurance Life Insurance 401K Plan with Company Match Routine Performance & Pay Reviews Flexible Pay Account (FSA) Safety Equipment Allowance Company Provided Uniforms All benefits subject to change. Pay Information: The salary pay range for this position is $50,000 to $90,000. This reflects a reasonable estimate of the targeted base salary for this role. Based on factor such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made. Monday - Friday: 7 am to 5 pm Saturday: 7 am to 12 pm (rotation)

Job DescriptionSalary: $16.25-$20.00/hr. Information Technology 1 Encompasses all aspects of sourcing, installing, and maintaining company networking systems, company computers, software, and other equipment and processes to store, process, retrieve, transmit, and protect confidential and proprietary information. ESSENTIAL FUNCTIONS Confer with users, management, vendors, and technicians to assess computing needs and system requirements and at times solicit cooperation from necessary personnel to resolve problems. Stay abreast of advances in technology and evaluate the organization's technology use and needs to recommend improvements, such as hardware and software upgrades. Manage floor backups, security and user help systems and develop computer information resources, providing for data security and control, strategic computing, and disaster recovery. At the direction of the IT Manager, evaluate proposals to assess project feasibility and requirements, and meet with appropriate personnel to implement and train employees on the new equipment, software, and /or processes. POSITION QUALIFICATIONS Ability to work required overtime to support manufacturing needs and requests from our customers. Must be able to lift up to 40 lbs and stand and/or sit for long periods of time. High level of computer knowledge/experience using Microsoft Windows format to be able to adapt to other programs used for this position. Strong knowledge of IT Systems, Windows desktop operating systems, hardware, software, backup, user support, firewalls, switches, routers, TCP/IP, networking, and related experience. Operating systems include, but are not limited to Windows 98, Windows XP, Windows 7, Windows 10, and Windows 11. General network operating system experience preferred. Excellent communication and customer service skills. Microsoft Office Level II skillset. (i.e. Strong Word, Excel, and Access skills) EVALUATED COMPETENCIES Productivity Cooperation Safety Compliance Accuracy/Quality Initiative Self-Motivated Attendance Accountability Goal Oriented Decision Making Reliability Detail Oriented Education & Experience:Associate degreeor High School / GED with two to four years of related experience approved by management. Why Join ICS? Paid Holidays Comprehensive health, dental, and vision plans Company-provided Short-Term Disability and Life Insurance. 401(k) plan with a generous match. Were committed to supporting our team with valuable benefits that grow with you.

Primient is a century old company with an entrepreneurial spirit. We are a leading producer of food and industrial ingredients made from plant-based, renewable sources. We deliver value through deep technical, commercial, and operational excellence that is backed by our long-standing corn wet milling heritage. Wherever we are in the process, from field to customer, our priorities are focused on ensuring we produce the safest, highest quality products through practices that uphold both our responsibility and commitments to the challenge and drive for excellence, our people and our planet. We are a privately held company with locations across the US, Mexico, Poland, and Brazil. We're investing in our plants and people to unlock our potential in the industrial and food sectors. Guided by our values of Safety, Excellence, Integrity, and Growth, we're focused on growing our business, our reputation, and the career of every teammate. About the Role The Technical Service Engineer is responsible for assessing customer needs and providing technical expertise to existing and potential customers in support of the Industrial Starch product line to maximize value creation. This will be accomplished by building strong relationships with customers and understanding their processes to provide enhanced solutions to the customers. This position will include customer support, process and equipment troubleshooting, design, operation, and improvement, as well as supporting applications development and new product development projects. This position requires a significant amount of travel (40% +). Primient is a leading supplier of Industrial Ingredients to customers throughout areas such as paper, adhesives, building materials, and many other specialty applications. We work in partnership with our customers, to understand each unique process and application, then bring together our expert resources to formulate and develop the right solutions. This collaborative and comprehensive approach is how we've become one of the world's leading industrial starch companies. The Technical Service Engineer is a critical role within the Industrial team. Customer focused, collaborative, results oriented individuals in this role directly contribute to the achievements of the product line and the strong reputation Primient holds among the industry. This role is responsible for executing best-in-class technical support to our customers in order to drive value creation. Key responsibilities: Technical Service Engineer Operate as a fully engaged safety champion Assumes primary responsibility to represent the team during technical customer interactions, establishing and building relationships with customer contacts, gathering key feedback and input in order to respond to customer needs with appropriate timeliness and with the most effective solution. Leverages Primient capabilities and broad range of products and expertise to explore and develop solutions. Clearly demonstrate and document the value of working with Primient and the solutions provided. Recognizes the issues that must be resolved and can be innovative on multiple solutions paths to drive to a mutually beneficial solution. Effectively questions and explores concepts, sources, and information to better understand customer needs and how to apply solutions. Partners with Primient sales colleagues and the customer to explore and identify the most mutually viable solution that meets the customer's needs. Adapts and delivers compelling value propositions to expand sales and drive value. Plan, Organize, Conduct, and Support customer trials, lab work, and technical projects to support and fulfil commercial strategies, including technical reports and data analysis; coordinating with customers and field teams as needed Provide thorough written documentation of projects and methods/training documents. Develops and communicates compelling technical insights to secure customer commitment to engage in new solutions. Confidently operate trial equipment successfully to meet trial and customer objectives with the ability to think and act swiftly and flexibility to changes or issues. Support equipment design, operation, and maintenance or modification to process equipment whether at customer locations, toll manufacturers, or internal partners. Develops a broad industry network, identifies, and builds key relationships both internally and externally who are critical to solving customer needs. Advocates the sharing of insights and technical knowledge with cross-functional stakeholders to drive continuous improvement and share the voice of the customer. Accountable for delivering to the high level of standards and quality set within Primient and expected by our customers and partners. Significant travel required to cover customers across North America in applications from paper (printing and writing, packaging, tissue, etc.), adhesives, building materials, and many specialty applications. Estimate travel at 40%+, sometimes with little notice. PERFORMANCE MEASURES Safety engagement Industrial Product Line Target Contribution Margin Industrial Product Line Value Creation Portfolio Projects Execution Customer feedback and engagement Ability to navigate and understand customer processes and provide solutions Ability to operate equipment and perform acceptably in the lab - assessment Ability to perform calculations required for the role - assessment About You COMPETENCIES Customer/Market Driven - Understands and anticipates customer/market aims, needs, processes and success measures, to better develop and position solutions that have real impact. Actively seeks feedback and uses market insights to deliver customer value at every stage of the research, development, and delivery process. Commercial Savvy -- Combines insights on technical expertise, the external environment, and our customers business with a deep understanding of the Primient business to drive commercially astute business decisions consistent with our strategic objectives. Technical Solution Development - Plays a critical role in developing and applying a strong technical understanding of products and solutions, partnering with customers in the development and problem-solving processes. Thinks creatively, analytically, and holistically, employing innate curiosity to explore problems and generate impactful solutions. Research and Process Effectiveness -- Leverages internal processes and systems to execute work in a manner that meets scientific and professional standards; carries out rigorous and high-quality research that elevates Primient's brand as a world-class solutions provider. Collaboration and Influence -- Seeks out colleagues, customers, and external partners to create more effective solutions. Operates across the matrix and integrates work across functional and geographical boundaries, to increase shared learning, speed to market and financial impact. Acts as an advisor, both internally to drive the direction of Primient and externally to inform thinking and action when solving complex problems. Leverages a deep understanding of stakeholders, partners, and customers to influence and collaborate effectively. Results Focused -- Takes accountability for delivering world class solutions. Pro-actively takes ownership and shows initiative in leading and contributing to high-quality and timely work. QUALIFICATIONS BS in Engineering (Chemical, Mechanical, Paper Science) or related field Minimum 3 years' experience in process engineering/operations role Willingness to travel Self-motivated and well-organized, strong team skills EXPERIENCE Experience in technical service, engineering, manufacturing/operations, or process engineering roles Preferable hands-on experience in the paper industry or supplier to the paper industry SKILLS / KNOWLEDGE Knowledge specific to the position: Knowledge and experience in the Paper Industry required Knowledge and experience with paper mill processes, preferably hands-on experience in a paper mill as a process engineer Paper coatings and/or wet end chemistry experience preferred Knowledge and experience using starch would be preferred Skills (Key technical/functional skills required): Process Engineering Computational and Engineering Math Problem Solving, Troubleshooting General Lab Skills Microsoft - Word, Excel, PowerPoint SAP, salesforce.com experience preferable Technical and business writing Hands-on skills with equipment Total RewardsThe annual pay range estimated for this position is $88,447.20 - $110,559.00 and is bonus eligible. Please note that while this range reflects the full spectrum of compensation available for this role, individual compensation will be determined based on several factors including your experience, skills, and alignment with the role's responsibilities. During the interview process there will be an opportunity to discuss how your background fits into the pay range. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: Competitive Pay Multiple Healthcare plan choices Dental and vision insurance A 401(k) plan with company and matching contributions Short- and Long-Term Disability Life, AD&D, and Voluntary Insurance plans Paid holidays & vacation Floating days off Parental leave for new parents Employee resource groups Learning & development programs Fun culture where you have an opportunity in shaping our future Career Path & Culture Primient is committed to a workplace that is all in - ensuring everyone has the opportunity to develop and shape a career that matters in an open culture which embraces equity, diversity and belonging. We challenge old ways of thinking; and encourage employee voices to be a guiding force for ongoing learning. Primient supports a culture of inclusion that respects individual strengths, views, and experiences. We believe our differences make better decisions, drive excellence, and deliver better business results. Primient employees experience autonomy and accountability in their role. Here, employees control their destiny as there is opportunity for career growth and pathways outside the norm. Diversity, Equity, Inclusion & Belonging We are believers in the power of difference. We strive to represent the communities in which we operate and to provide an inclusive, welcoming environment for all. We want Primient to be a place where every employee feels they belong and knows they are seen, heard, valued and safe to speak up. Our aspiration is to unlock the full potential in diverse perspectives, while offering everyone an equal chance to grow, Primient is an equal opportunity employer, committed to the strength of an inclusive workforce. California Consumer Privacy Act ("CCPA") The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.

Job Title: Environmental Services Tech Department: Environmental Services Reports To: Environmental Services Supervisor Direct Reports: None FLSA Classification: Non-Exempt The Environmental Services Tech is responsible for performing routine, repetitive tasks on a continuous basis with high standards of quality cleaning as the objective. Cleans and services units, rooms, baths, lavatories and offices; cleans and mops floors, dusts furniture and equipment; replenishes supplies of soap and paper products, polishes and cleans doors, windows, vents, and lights of assigned areas. Ensures that all linens are washed and dried according to guidelines set forth by hospital standards for cleanliness with regards to infectious disease protocols. General Duties, Tasks and Responsibilities Performs routine cleaning of designated patient and hospital areas, including restrooms and corridors; transports waste to appropriate disposal areas. Ensures housekeeping chemicals are labeled, storage closets clean and organized and cart is properly stored and/or locked when leaving unit. Uses correct amount and type of chemical according to product specifications and department policies. Performs routine hospital laundry services in accordance with hospital standards; monitors and inspects laundry equipment, supplies and work areas. Cleans lint filters before each load, ensures all lint is cleaned out from under & around filter; Dryers are shut off and doors opened at end of shift; Damp mopping of clean linen room, using microfiber mops; dusts desk, cabinets, tables, fans, etc., in clean drying/folding area. Cleans washers daily, no lint on top of washer at end of day; wash cycles is completed and doors opened at end of shift; vacuums dryer/folding and soiled linen areas and back of dryers. Completes regularly scheduled work assignments and checks accuracy of own work; assists co-workers as requested. Follows standard precautions and uses equipment safely and appropriately. Maintains confidentiality of all department data and activities. Demonstrates flexibility in work schedules and routes. Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff. Participates in performance improvement activities. Performs other duties as assigned. Education Requirements High School diploma / Equivalent combination of education and experience Required Experience Requirements Housekeeping / Laundry minimum 1 year Preferred Computer Skills Basic computer skills Additional Skills Ability to work independently, prioritize and complete tasks in a timely manner Excellent communication and customer service skills

Office Support Associate Academic Programs School of Social Work Located in Urbana, IL Provides clerical support for staff and students and assists with event planning and travel. Duties & Responsibilities * Screens telephone calls and visitors, determines needs and handles routine inquiries, makes referrals to other School and Campus units (Admissions, Business Office, Field Education, etc.). * Assists prospective and current students, answering questions and providing general information regarding SSW programs. Maintains BSW student academic records. * Assists with planning and executing programming events. * Schedules all travel for BSW administrators. Reconciles all travel utilizing the Travel end Expense Management system. * Responsible for taking the minutes in the Curriculum Committee, BSW Committee meetings and additional meetings related to the BSW program. * Trainer and point person for the School of Social Work Scheduling System. Determines availability of rooms for classes, events and meetings within the School of Social Work. * Schedules appointments and meetings for the Associate Dean and BSW administrators. * Maintains school BSW & Minor listserv. Textbook and desk copy ordering. Collects semester syllabi from all instructors each semester for archives. Prepares and updates student mailboxes each semester. * Other duties as assigned. Minimum Qualifications 1. High school diploma or equivalent. 2. Any one or combination totaling eighteen (18) months from the categories below: A. College coursework in any curriculum as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months) Associate's Degree (60 semester hours) equals eighteen months (18 months) B. Work experience performing office/clerical activities, including the use of computer systems. Knowledge, Skills and Abilities Superior customer service skills. Ability to manage demands of a busy office, traffic, plus phone calls while performing clerical duties. Ability to type accurately. Ability to cope with a stressful and demanding office. Ability to meet the public and to provide correct and timely information. Good organizational skills. Ability to operate multiple-line phone system and copier. Ability to use computer programs (Microsoft Word, EXCEL, ACCESS, Outlook). Appointment Information This is a 100% full-time Civil Service 0846 - Office Support Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after the search posting closes. The collective bargaining agreement sets a wage of $20.082/hour ($39,159.90 annually). Sponsorship for work authorization is not available for this position. This position will be expected to work at the University of Illinois Urbana-Champaign campus on a full-time basis per the University's Workplace Flexibility policy. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on January 5, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. Upload your cover letter, resume, and names and contact information for three professional references. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact ******************. For questions regarding the application process, please contact ************. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1033898 Job Category: Administrative Support Apply at: *************************

The Field Engineer provides a high level of in-person customer service implementing, maintaining, resolving technical issues, supporting, and optimizing all customer workstation and server hardware, software, and network equipment and connectivity. Must be customer service orientated, have effective verbal and communication and provide proactive work on behalf of our clients. Responsible for working through ticketing system to configure, implement, monitor, manage, and support all of clients IT environments including; Windows workstations Server hardware and server operating systems Anti-virus/malware software and remediation Email systems such as Office 365 and/or Exchange and SPAM Filtering Network switches, firewalls and access points Backup systems and data recovery Administer and maintain end user accounts, permissions and access rights Provide 3rd party vendor management assistance Produce accurate documentation related to client environments and issue resolution Ensure that Service Level Agreements are met for all customers This role must also be able to; Setup, deploy and replace Windows desktops and laptops Setup and install Windows operating systems, Microsoft Office Suite, and other Windows applications Setup and install network equipment such as switches, firewalls and/or wireless access points Setup, deploy, replace and support server hardware and Windows Server operating systems Setup, deploy and support server virtualization such as; Microsoft Hyper-V and VMWare Coach and mentor junior staff Experience Three to five years hands on experience configuring, deploying, supporting and troubleshooting PC hardware, Windows operating systems and Windows applications, server hardware and operating systems and networking equipment networking hardware and protocols. Experience working with 3rd party vendors. Education College diploma or university degree in the field of computer science preferred. Industry certifications such as Microsoft, CompTIA, Cisco and other is a plus but not required. Interpersonal Skills Onsite Engineer must be customer service focused. This is a direct customer interactive role so strong written and verbal skills with the ability to speak in user-friendly terms as well as communicate with technical peers. Collaboration with peers to problem solve and find the best solution and outcomes for clients is a must. Work Conditions This position will have local travel with 90% of time at client sites, so a clean driving record is required. There will be limited after hours work but must be available for On-Call support when required. This role may require the ability to sit or stand for extended periods of time. The ability to lift and transport moderately heavy objects such as computer equipment and peripherals. May require climbing of ladders or working in confined spaces such as under desks, data closets, etc. **Salary based on experience** Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount program Flexible spending account Health insurance Health savings account Life insurance Paid time off at hire date Referral program Vision insurance

Your role will be to provide personalized customer service of the highest quality. Primarily by answering incoming calls to diagnose, troubleshoot and resolve issues related to Technology Enabled Precision Farming practices. Responsibilities: Satisfies customer requests while upholding the image of AHW Creates and updates databases with changes in customer profile Diagnoses and resolves technical hardware and software issue efficiently Identifies and escalates priority issues or redirects to appropriate resource Assists customers with desktop software data management with utmost confidentiality Creates call logs and case text documenting resolution Bills time to customer or after sales where applicable Provides follow up calls when applicable Builds customer interest in the services and products offered by AHW Develops and presents training material to customers as well as employees at dealer offered training events Maintains a safe working environment and adheres to company safety program at all times Performs other duties as assigned Requirements Experience, Education, Skills and Knowledge: Previous Precision Farming or Call Center experience preferred but not required Knowledge of database software and computer application systems Demonstrates organizational, interpersonal, analytical and communication skills Ability to speak and write effectively one-on-one and within a group Ability to work flexible hours and travel to store locations and customers Pay Range: $18.00 - $24.00 per hour Benefits: We offer a competitive wage and benefit package including health, dental, vision, life, disability, accident, and critical illness insurance along with paid time off, 401(k), cell phone allowance, safety item reimbursements, AHW branded clothing, and training.

Job Description The Accounting Support Specialist reports to the Asst. Controller and CFO. This position works with our internal staff and clients to fund and release the payments for their self-funded benefit plans. This includes updating spreadsheets and providing reports to internal departments along with creation and audit of check registers. This position will also assist with general accounting duties, such as billing and bank reconciliations. Principal Duties and Responsibilities: Billing Vendor payment auditing Create Monthly Reconciliation Reports. Coordinate and/or assist with special projects. Working in Microsoft Excel & Word to create files for clients. Working in GBAS/Claims System, merging registers and creating files for clients. Update spreadsheets for internal departments. Gathering and verifying files prior to sending to the client for approval. Release registers once approved by clients. Perform other duties as assigned. General Expectations: Present a positive image of Consociate Health at all times. Provide and promote the delivery of services with a prevailing attitude of respect and recognition of the personal worth and dignity of every individual whether they are a customer, co worker, or supervisor. Communicate in a clear and concise manner, while also demonstrating receptivity through active listening. Identify and perform work that has not been specifically assigned, as needed. Adheres to established safety standards and utilizes proper techniques to avoid work-related injuries. Continuously seek opportunities for improvement and suggest ways in which procedures/systems may be modified to accomplish tasks/goal efficiently and effectively. Demonstrate a teamwork philosophy by working cooperatively with others inside and outside the Finance Division. Attend required in-service and staff meetings. Preserve the confidentiality of all business-sensitive information, including but not limited to that of insured groups, individuals and employees. Service Expectations: Greet all people in a prompt and courteous manner. Communicate in a warm and courteous manner, making eye contact and speaking in a tone of voice that matches words. Offer and provide assistance whether the request falls within your specific job duties. Maintain positive internal and interpersonal communications at all times, Remain aware of products and services provided by Consociate. Project a positive, professional image when working. Knowledge, Skills and Ability Requirements: High School education required. Associates Degree preferred or a minimum of 3 years of bookkeeping experience Proficient in word and excel Attention to detail Time management Oral and written communication skills Physical and Mental Abilities: Ability to perform sedentary work for extended periods of time. The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects during the same period, and adapt to interruptions. Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Paid training Vision insurance

The ASPCA Client & Member Support team provides a communication pathway for our clients and donors and fields approximately 300,000 calls and 20,000 emails annually. Our Client Support work involves providing veterinary triage, appointment scheduling, program support, and logistics for the ASPCA Adoption Center, Animal Hospital, Communications, Community Engagement, Community Medicine, Grants, National Field Response, Spay/Neuter Alliance and Strategy & Research teams. Additionally, this team collaborates with social service agencies and veterinary partners to help the most at-risk animals within our designated service areas. Our Member Support work involves supporting donor account requests and donation processing. The team has direct contact with the ASPCA members to influence donor decisions by leveraging programmatic knowledge of the ASPCA. Team members interact directly with ASPCA members and one-time donors via calls and emails in order to address account updates and provide ASPCA-related information. The Client and Member Support Associate will have excellent customer service and communication skills in both English and Spanish and will work within two primary areas: 1) Effectively and professionally communicating with pet owners and veterinary professionals to schedule services, assess and report on animal health and well-being, and keep accurate case records to assist with ASPCA mission-focused work involving at-risk animals, surrender prevention, and anti-cruelty intervention. 2) Answering and responding to customer service calls, emails, texts, and direct messages from our donors. This person will accept ownership for effectively solving customer inquiries and requests, keeping customer satisfaction at the core of every decision and behavior. Responsibilities: Responsibilities will include, but are not limited to: Client Support Responsibilities (50%) Professionally manage contacts by telephone and electronic means from departmental referrals, animal owners, and others to keep pets and people together Assist in the daily operations of all logistical areas of Client Services by maintaining knowledge of ASPCA program areas and assisting callers with information and services to provide targeted support Assess/triage illnesses and injuries appropriately, referring to the appropriate veterinary resources Utilize the electronic record databases to record complete case histories, document findings accurately, and provide detailed recommendations to owners. Complete follow-up phone calls to pet owners, rescuers, and veterinary clinics as needed Consult the on-site and off-site experts as needed for additional information Assist with maintenance of confidential files Collaborate with management and provide solution driven ideas when internal or external issues arise Maintain a professional demeanor during difficult or escalated interactions Maintain a positive and supportive attitude in all internal and external communications Maintain excellence in customer service and high case record quality levels. Respond to quality assessments provided by quality assurance and management staff. Meet case quality, customer service, and volume metric goals as set for specific levels of tenure. Member Support Responsibilities (50%): Professionally manage contacts initiated by telephone and electronic means, from donors and the general public, with the goals of providing the highest level of customer service and retaining donors, so more animals can be helped Provide follow up as needed to ensure excellent customer experience Uphold confidentiality with donor data Maintain accurate case records in all required systems Conduct quality assurance on case records Assist in identifying trends in inquires and report to management Collaborate with management and provide solution driven ideas when internal or external issues arise Maintain a positive and supportive attitude in all internal and external communications Maintain excellence in customer service and high case record quality levels. Respond to quality assessments provided by quality assurance and management staff. Meet case quality, customer service, and volume metric goals as set for specific levels of tenure. Exemplifies the ASPCA's Core Values: Has Commitment and dedication to improving the lives of animals Demonstrates Ownership and feels responsible for outcomes Believes in Team - that we are stronger together Seeks to Elevate others and reimagine what is possible Focuses on Impact, specifically making change for animals Qualifications: Fluent oral and strong written Spanish communication skills preferred Excellent interpersonal, written, and oral communication skills Proficient with computers and comfortable learning new software Fast and accurate typing skills Understanding of medical terminology and basic animal anatomy Ability to track and adapt to frequent changes in protocols and procedures Must be able to think critically and interact effectively with clients, donors, veterinary practices, and pet parents over the telephone and through electronic correspondence Ability to manage large numbers of inbound and outbound calls in a timely manner Excellent active listening skills and the ability to quickly develop a rapport with clients and donors over the phone Exceptional customer service and professional phone voice Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment Ability to de-escalate and maintain a professional demeanor during difficult or escalated interactions. Ability to adapt and meet the varied needs of our clients and donors. Display emotional intelligence and resiliency Ability to work as part of a hybrid team Additional Information: Client & Member Support Associates are assigned different shifts ranging from 7am-3pm CST to the latest shift of 11am-7pm CST. Schedules may vary based on the need for phone coverage and are assigned each month. These parameters are subject to change with call volume trends and workforce management adjustments. Shifts are subject to change in the sole discretion of the ASPCA. Occasional Saturdays and holidays are also required. Ability and willingness to travel up to 5% of the time as needed. This position is based out of the ASPCA Midwest Office in Champaign, IL and requires all shifts to be worked from in this office. Education and Work Experience: High school diploma required Associate degree or equivalent experience required Customer service/client-service facing experience highly preferred Social service, veterinary practice, or shelter experience (professional or volunteer) preferred Call center experience a plus Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $21.00 - $22.45 For more information on our benefits offerings, visit our website. Stay Connected - Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please join our Talent Community to stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English (Required), Spanish Education and Work Experience: High School Diploma (Required)

Salary: High School or GED: $18.00/hour + every other Friday paid off Certified Recovery Support Specialist (CRSS): $23.00/hour + every other Friday paid off Salary range is based on education, experience, and certification Schedule: Full-Time | Every other Friday off (paid wellness day) Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals! About Heritage Behavioral Health Center We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on client care - regardless of the position they hold. Why You'll Love Working Here: Collaborative mission-driven work environment Every other Friday off - paid wellness days Competitive salaries aligned with state and national benchmarks At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such! Your Role: Recovery Support Specialist - Heritage Behavioral Health Center (Decatur, Illinois) As a Recovery Support Specialist at Heritage Behavioral Health Center, you will use your lived experience with mental health and/or substance use recovery to provide hope, guidance, and practical support to adults on their recovery journey. This community-based role focuses on empowering individuals to define and achieve their personal goals, build resilience, and strengthen connections to natural supports. You will work in homes, social service agencies, healthcare settings, and other community environments, modeling recovery and promoting SAMHSA's principles of hope, person-driven care, holistic support, peer relationships, and respect. Core Responsibilities: Build trusting, supportive relationships with individuals based on shared lived experience and mutual respect. Provide peer mentoring and recovery coaching to help clients identify strengths, set goals, and develop coping strategies. Promote SAMHSA's recovery principles by encouraging self-determination, empowerment, and community inclusion. Assist clients in accessing resources for housing, employment, education, healthcare, and social supports. Facilitate connections to peer support groups and recovery-oriented activities. Model recovery and resilience through appropriate self-disclosure and advocacy. Support individuals during transitions, including hospital discharge, crisis stabilization, or entry into treatment. Document services accurately and maintain confidentiality in compliance with agency and regulatory standards. Collaborate with clinical teams, social service agencies, and community partners to coordinate care. Knowledge, Skills, and Abilities: Knowledge: Understanding of recovery principles, peer support ethics, and trauma-informed care. Familiarity with mental health and substance use challenges and community resources. Skills: Ability to share lived experience in a way that inspires hope and promotes recovery. Strong communication and active listening skills. Problem-solving and advocacy skills to help individuals navigate complex systems. Abilities: Work independently in community settings while maintaining accountability. Demonstrate cultural humility and respect for diverse backgrounds. Maintain professional boundaries and adhere to peer support values. Adapt to changing needs and environments with flexibility and resilience. Qualifications: High School Diploma or equivalent Ability to obtain Certification as a Recovery Support Specialist within 12 months of employment Minimum of 21 years of age A valid driver's license, reliable means of transportation, and proof of automobile insurance. Heritage also offers the following with this position: Generous Time Off : Vacation, sick, personal, and holiday leave Wellness Benefits: Every other Friday off paid, Employee Assistance Program (EAP), and fitness reimbursement Insurance: Health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. Health insurance includes substantial agency contributions toward the cost. Retirement: 401k and Roth Professional Growth: Tuition assistance and continuing education opportunities Loan Forgiveness: Eligible through the National Health Service Corp Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!

Reports To: Store Manager and Product Support Manager Supervises: None FLSA Code: Exempt Position requires self-motivated person driven to succeed. Position provides ample freedom to develop relationships with customers and become an integrated partner/advisor in his/her business. Position encourages development of new and aggressive ways to promote Sloan Implement and the services and products we sell. Position demands working as a team with all Sloan Implement departments and employees in the best possible way to positively impact our customers and Sloan Implement. Position requires a helpful and patient personality willing to go the extra mile for our customers and Sloan Implement. Depending on experience, a six month to one-year training program at our Atwood, IL location may be required. Purpose: Provides agronomic solutions and support for the sale and use of John Deere Agriculture Management Solutions (AMS) equipment. Works with all dealership departments to sell and support precision farming products to producers in their trade area. Responsibilities: Leads the organization in the sale of Precision Farming Products offered through John Deere Knows and uses company provided systems and tools to follow a defined sales process Manages the adoption of new technology and product offerings Creates and executes a John Deere Agriculture Management Solutions (AMS) Marketing Plan to educate customers on the different products and services provided by the company Conducts preseason on-farm customer training as well as in-field start-ups and troubleshooting Provides support for advanced customer training (including desktop software and data management products) offered through John Deere Responds to customer inquiries and provides troubleshooting over the phone, through remote support, or in person Manages customer follow-up processes and customer satisfaction issues related to the AMS product line Serves as the internal and external dealership technical specialist relative to the entire AMS product line Identifies, develops, and leads training opportunities to educate customers and dealership employees on AMS products Job Requirements: Associates degree in Agronomy, Agriculture Business, or Agriculture Mechanization or equivalent experience 1+ years of experience in an agriculture-related role Excellent driving record with a valid driver's license (checked via insurance company) Must maintain a good driving record in compliance with company Motor Vehicle Records criteria throughout employment Knowledge of database software and computer application systems Ability to work flexible hours Ability to use standard desktop load applications such as Microsoft Office and internet functions Ability to speak and write effectively one-on-one and within a group Full-Time Benefit Packages: Paid Holidays & Vacation Time Heath, Vision, & Dental Insurance Life Insurance 401K Plan with Company Match Routine Performance & Pay Reviews Flexible Spending Account (FSA) Safety Equipment Allowance Company Provided Uniforms All benefits subject to change. Pay Information: The salary pay range for this position is $50,000 to $90,000. This reflects a reasonable estimate of the targeted base salary for this role. Based on factor such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made. Monday - Friday: 7 am to 5 pm Saturday: 7 am to 12 pm (rotation)