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Treasury Management Support Specialist II
Seacoast National Bank 4.9
Technical support engineer job in Stuart, FL
can be located in St. Petersburg, Boca Raton or Stuart, FL.
(3 days in the office/2 days remote).
This role will serve in a capacity of supporting Treasury Management primarily by completing research and maintenance for Treasury services, auditing maintenance and performing transactional reviews.
Team member will provide operational and customer support that includes: technicalsupport, troubleshooting, and expedited service requests. This role may serve as back up to TM Implementations or may provide additional support for TM Customer Care team (primarily during migration periods).
Responsibilities
Maintains comprehensive understanding of all TM documentation, TM process(es)/procedures to include adherence to signing authority/controls.
Reviews maintenance requests, completes maintenance requests timely with attention to detail.
Processes orders for replacements scanners and return labels
Researches ACH account entries. Processes ACH offset entries as needed and performs maintenance to Core, Tracker or Online platform(s) as needed.
Researches non post of RDC transactions, performs maintenance to RDC platforms as needed.
Completes account servicing requests with a high degree of customer satisfaction.
Reviews hourly ACH reports to ensure transmissions are occurring as anticipated.
Review Positive Pay alerts daily and manages/coordinates deadline customer reachout efforts
Compiles daily, weekly and monthly reports as requested.
Maintains knowledge of customer facing technology with the ability to discuss with and enroll customers in self-service products/processes, including, but not limited to internet, telephone, smart phone/tablet applications, debit card, ATM, ACH, Remote Deposit Capture (RDC) and P2P.
Maintains knowledge of RDC equipment and processing. Works with customers and bank associates to troubleshoot RDC related issues.
Educates customers and bank associates on features and benefits of TM products and services. Trains customers and bank associates on TM product utilization.
Identifies internal and external customer service related issues, finds solutions to problems, and drives issues to resolution, creating an outstanding customer service outcome during each interaction.
Exhibits strong work ethics and teamwork, collaborating with other associates within the branch and across the organization.
Manages Next Day Funding files processed through Seacoast Bank's Merchant Services vendor, ensuring files received by FIS match the files sent by the vendor. Approves or declines transactions based on matching and credits customer accounts accordingly.
Maintains knowledge of TM billing and is able to assist with billing resolve/inquiries for customers and bank associates.
Resolves problems or discrepancies on customer accounts in a timely manner.
Schedule and prioritize work activities, effectively handling frequent interruptions while following up on commitments in a timely manner.
Adheres to Seacoast National Bank's Code of Conduct.
Adheres to the highest legal and ethical standards applicable to our industry while observing both the spirit and letter of all government regulations, laws and bank policies and procedures.
Conducts and manages outbound and inbound customer phone conversations to help explain TM products and services, respond to technical questions, and conduct account research
Completes other tasks as assigned.
Is seen as an expert in the position, having a full understanding of each component of the job and assists others in learning job duties.
Participates in committees both within and outside the scope of the role and department. Is utilized as a useful resource for other departments and internal customers and is leveraged to educate others regarding TM products, services, sales techniques, and processes.
Continues to educate oneself in TM policies, procedures, processes, product knowledge, and industry advancements. Works towards learning additional functions within other TM departments including Implementation, Lockbox and Merchant Services.
Requirements
High School diploma or equivalent, with minimum of 4 years of previous experience in customer service or banking related fields.
Must be proficient in bank operations and regulations, have an excellent understanding of banking and TM related products and services.
Must have a flexible schedule, able to work during all days and hours of operations, including weekends and occasional non-bank operational hours.
Excellent oral and written communication skills. Listens in order to clarify information; Sends both written and verbal messages in a clear manner, asks questions to test for clarity and understanding.
Capable of dealing with complex business banking needs through a complete understanding of Treasury Management products and services; including how and why businesses utilize them.
Strong customer service skills.
Possess good judgment and decision-making ability. Makes timely and accurate decisions with readily available information and within clearly defined parameters, knows when to escalate matters, determines the priorities and acts within the agreed upon time frame, applies and achieves agreed upon standards of quality, identifies choices from a range of previously made decisions and selects the one which bests fits the needs of the situation.
Effective organizational, problem solving and analysis skills. Organizes own work in order to complete routine tasks, establishes priorities and plans based on knowledge of team/departmental plans, seeks input from others in order to improve the plan.
Ability to handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment.
Good interpersonal skills. Adjusts comfortably to demanding situations; is patient, remains focused on resolving issues rather than defending positions.
Ability to work independently. Generally exudes self-confidence: Works with little supervision, appears confident, and presents oneself with assurance.
Ability to maintain a high degree of confidentiality.
Work independently, requiring supervisory approval in unusual or sensitive situations.
Strong customer service, operational, and telephone skills.
Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook and all bank related systems with the ability to learn other computer systems/programs quickly.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
#LI-PF1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-51k yearly est. 4d ago
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Senior Technical Support Specialist
Wgi 4.3
Technical support engineer job in West Palm Beach, FL
We are seeking a Senior TechnicalSupport Specialist with 6+ years of experience to be part of our team in our Corporate Headquarters in West Palm Beach, FL. In this position, you will be responsible for supporting users locally and remotely with IT-related issues.
At WGI, you will find talented, passionate associates providing exceptional service in collaborative, team-driven environments, all while having fun and enjoying the work they do. We work to stay ahead of the curve by investing in the latest tools and technology. As one of the nation's top consulting firms, we consistently strive to promote efficiency, cultivate a culture our associates can proudly embrace, and empower our associates to advance their career growth at WGI, and beyond.
WGI is always looking for remarkable individuals to join our team and help us grow in our vision. If you think you are an innovative, self-motivated team player and want to shape your community, join our WGI team today!
WGI offers a complete Benefits package including: Medical, Dental, Vision, LTD & STD, Life Insurance, 401k with match, PTO, Holidays, HSA with company contribution, Pet insurance, and Employee assistance program.
#LI-onsite
Responsibilities
Setup, installation, maintenance, and troubleshooting of hardware, software, and network operations/infrastructure
Developing training materials and procedures
Instructing users on the proper use of the corporate network
Maintaining hardware/software inventory
Documenting policies and procedures
Hardware/software evaluations
Running backup and recovery jobs as required
Specialized IT projects as required
Qualifications
Bachelor's degree in Management Information Systems or Technical Certifications
And 6+ years related experience
Must be available to travel to multiple office locations
Build, configure, and troubleshoot PC's in a Windows network environment (Apple Mac experience in a Windows environment a plus)
Working knowledge of Windows Servers, Windows OS, and VMware
Install and support enterprise wide applications (e.g. Microsoft Office)
Install and configure new printers/copiers/plotters and other peripheral equipment
Work with management and end users to establish requirements for new systems or modifications
Knowledge of Network Infrastructure a plus.
Achieve IT system objectives by gathering applicable data, identifying and evaluating options, and recommending a course of action
Excellent oral and written communication skills
Self-motivated team player who works well independently
Use AI to enhance job performance and effectiveness.
Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over sponsorship of employment visas
Physical Demands:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office setting. Hand-eye coordination is necessary to operate a computer, keyboard and mouse. Use of a telephone headset will allow for virtual communication with team members through Zoom and/or Microsoft Teams. While performing the duties of this job, the employee is often required to sit for prolonged periods, use hands/fingers to handle, feel or operate objects, tools or controls and reach with hands and arms, speak and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over the sponsorship of employment visas
If you have what it takes to join our growing organization and want to be part of a dedicated team, please apply today. In return, WGI provides a competitive salary and an outstanding work environment. WGI is an Equal Opportunity Employer/Veterans/Disabled.
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$65k-107k yearly est. Auto-Apply 52d ago
System Support Technical Specialist
Brunswick Boat Group
Technical support engineer job in Stuart, FL
Are you ready for what's next?
Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
Navico Group is a stand-alone division of Brunswick, the world's largest recreational marine business. We are seeking a System SupportTechnical Specialist to join our team.
The Field Service Technical Specialist is a critical team member of the TechnicalSupport team. These team members have three primary roles within the Support Services team: Provide expert technical advice to Navico Group customers including OEMs, Manufacturers, dealership technicians and consumers; Help improve reliability and serviceability of Navico Group Connect/Integrated products; Author and maintain service information and solutions including knowledge and FAQs.
At Brunswick, we have passion for our work and a distinct ability to deliver.
Essential Functions:
Diagnose and troubleshoot technical issues regarding Navico Group Connect/Integrated systems on marine, RV and other vehicles, including:
Diagnosing systems using electronic test equipment
Interpretation of fault codes
Adjustments and setting for hydraulic, electrical and application performance.
Development of processes related to equipment repairs and preventative maintenance.
Answer escalated technical questions from internal and external NAVICO GROUP customers using personal knowledge, experience and available references while maintaining awareness of the cost of repair and vehicle uptime.
Document all technical questions and data into the contact management system for:
Future reference by other support team members
Creating new and improving upon current technical documents
Identifying emerging product or application issues and deliver this information to quality, engineering, manufacturing and product management to improve reliability and serviceability.
Maintain relationships with other internal teams including, quality, product management, engineering and manufacturing to provide regular informal feedback of current issues that customer and consumers are experiencing with Navico Group Connect/Integrated systems.
Support other Support Services initiatives as needed including field visits, periodic audits and training.
Provide “Project Brief” handoff and additional training to associated Service teams.
Support of PPC committee through Rapid Response Team
Provide OEM service specific trainings in relation to Navico Connect projects.
Skill Requirements:
Proven advanced troubleshooting skills and experience/ability to work through conflict and use effective problem-solving techniques.
Problem solving and analysis; interpersonal relations; verbal and written communications; organization and leadership
Proven ability to read and interpret documents such as safety rules, schematics, operation and maintenance manuals in English
Team player with good organizational skill and time management.
Comfortable in a lab to be able to setup and test a problem the customer might be having
Excellent communication skills (active listening, writing, speaking & telephone)
Excellent organizational, oral and written communication skills to effectively communicate with the team and customers.
Capability to read and understand technical documentation and vessel specifications.
Knowledge of and experience with marine and/or mobile AC electrical systems and marine and/or mobile DC electrical systems.
Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.
Required Qualifications:
Bachelor's Degree preferred
3+ years of technical experience on mobile equipment
Experience with Navico Group products
Electrical or Electronic experience on mobile equipment
Technical, Customer or dealership experience
Preferred Qualifications:
ABYC / RVIA Electrical Certification preferred
NMEA Certification preferred
Working Conditions:
Travel requirements 35% and above
The anticipated pay range for this position is $48,800 - $90,600 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus.
At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context.
This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here.
Why Brunswick:
Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more. In addition, we're proud of being recognized for making a splash with numerous awards!
Next is Now!
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.
Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact ****************************** for support.
For more information about EEO laws, - click here
Brunswick and Workday Privacy Policies
Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: ****************************** or ************.
All job offers will come to you via the candidate portal you create when applying through a posted position through https:///************************** If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at ************ or ******************************.
#Brunswick Corporation
$48.8k-90.6k yearly Auto-Apply 18d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support engineer job in Fort Pierce, FL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$45k-61k yearly est. 15d ago
Desktop Support Technician
Ascension Federal Services
Technical support engineer job in Fort Pierce, FL
Desktop SupportTechnician Location: Fort Pierce, FL, 34945 Job Description:
We are seeking a skilled Desktop SupportTechnician to provide technicalsupport to our employees in Fort Pierce, FL. The ideal candidate will have a strong understanding of computer hardware and software, as well as excellent troubleshooting skills. The Desktop SupportTechnician will be responsible for installing, maintaining, and troubleshooting desktop systems, printers, and other peripherals. They will also assist with software installations, upgrades, and patches, and provide training and support to end users.
Responsibilities:
Install, configure, and maintain desktop systems, printers, and peripherals
Troubleshoot hardware and software issues
Provide technicalsupport to end users
Assist with software installations, upgrades, and patches
Train end users on new technologies
Document technical procedures and solutions
Requirements:
2+ years of experience in desktop support or a related field
Strong knowledge of computer hardware and software
Excellent troubleshooting skills
Good communication and customer service skills
Ability to work independently and as part of a team
CompTIA A+ certification is a plus
$34k-46k yearly est. 60d+ ago
Technical Support Specialist
Smartx Technology Solutions
Technical support engineer job in West Palm Beach, FL
SMArtX provides managed accounts technology that supports modern wealth management platforms. When our client success team runs into technical issues, the TechnicalSupport Specialist helps identify the problem, work toward a solution, and keep everyone informed along the way.
This is a hands-on support role focused on troubleshooting, client communication, and working closely with our Product and Engineering teams when issues require deeper investigation.
What You'll Do
Serve as the first point of contact for technical issues from internal teams
Investigate and troubleshoot issues, including identifying root causes and assessing impact
Track and manage support tickets from start to resolution
Communicate clearly with clients, providing updates and explanations in plain language
Work with Product, Engineering, and Client Success teams to resolve complex issues
Help create and maintain troubleshooting guides and support documentation
Creating runbooks for repetitive tasks.
Work with our external monitoring team to pass runbooks for them to run.
Work towards automation of all manual & repetitive tasks.
What We're Looking For
2+ years of experience supporting clients in a SaaS or enterprise software environment
Experience in financial services preferred
Comfort reading and writing code, or deep experience in at least one language (C#, Java, or Python preferred)
Working knowledge of databases and SQL
Basic understanding of APIs, web services, and cloud-based systems
Strong problem-solving skills and attention to detail
Ability to communicate effectively with both technical and non-technical users
Organized, self-motivated, and able to manage multiple issues at once
Bachelor's degree in Computer Science or a related field preferred
About SmartX
Founded in 2013, SmartX Advisory Solutions is a growing financial technology firm focused on building innovative solutions for the wealth management industry. We offer a professional, collaborative, and flexible work environment.
$34k-57k yearly est. Auto-Apply 13d ago
IT Support Technician II - Palm Beach Gardens, FL
Dedicated It
Technical support engineer job in Palm Beach Gardens, FL
Dedicated IT
Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN's 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an employer of choice in the Managed Services space.
At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority. We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture.
We are searching for multiple Level 2 SupportTechnicians to augment our Mid-Market and SMB Service divisions and play a pivotal role in continued growth as we advance as to being a top 5 privately owned (non- private equity backed) MSPs in the United States.
If you would like to know more about Dedicated IT, click the links below:
*********************************
*********************************
Position Summary
Location: West Palm Beach, FL
Schedule: 8 AM - 5 PM, 9 AM - 6 PM EST, other shifts potentially available. 3/2 Hybrid schedule available after 90 days
Salary: Up to $65,000
SupportTechnicians help our clients manage their technology, support their employees, and respond to day-to-day support needs. Working in the Dedicated IT Service Desk provides an experience of learning and managing systems of all shapes and sizes across the healthcare industry. Employees can expect to be equipped with modern hardware, tools that automate the ability to deliver an amazing experience, and systems that level up skills and experience.
SupportTechnician II's are customer-oriented individuals that provide technicalsupport to users efficiently and accurately. They primarily focus on fielding all incoming calls and assisting with e-mailed tickets as needed, as well as assisting and mentoring ST1. SupportTechnician II's are considered DIT's core technical team that support a large variety of clients, solving their technical problems through creative problem solving.
We Are Looking for Candidates That Embody Our Core Values:
• Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients.
• Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL.
• Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day.
• Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear.
Functions of SupportTechnician - Level 2
• Handle support tickets and work to resolve client issues within SLA times
• Work with team, Service Delivery Manager, and Team Lead to provide top quality service
• Work on a variety of basic to complex issues requested by end users
• Create tickets, document detailed notes, and accurately tracking time
• Update technical documentation in system
• Own and work email tickets when not answering calls or when requested
• Escalate requests or tickets to Team Lead with detailed notes of attempted remediations and recommended solutions
• Train/Mentor and Assist SupportTechnician I's
• Identify possible Major Incidents and notify Team Lead/Service Delivery Manager immediately
• Find alternative workarounds to problems when established procedures fail
• Train users in supported software & hardware
• Assist clients with the installation of business line software and related services for infrastructure or end-user
• Vendor management for client related support ticket resolution
• Ensuring all cases are followed up on in a timely manner
• Provide timely updates to clients
• Assist in training new employees
Technical Skills Required
• Ability to solve problems without specific instructional guidance
• Observe daily activities to learn overall IT Infrastructure, methods, and industry standards
• Assist clients with the installation of business line software and related services
• Train users in supported software & hardware
• Work with vendor support contacts to resolve technical problems with Equipment & software
• Ability to explain technical information in simple terms
• Intermediate to advanced experience supporting/troubleshooting:
o Workstation hardware
o Windows/Mac OS
o Mobile devices
o MFA
o Desk phones and headsets
o Printers/Scanners
o SharePoint/OneDrive/365
o Active Directory
o DNS/DHCP
o NTFS/File permissions
o Firewall/VPN
o Network Infrastructure including R&S and APs/WAPs
• Understanding of support tools, techniques, and technology used to provide client services
• Typing skills to ensure quick and accurate entry of service ticket details
o 50 WPM
• Technical Writing and Documenting
Education/Experience Qualifications
• High School Diploma/GED required.
• Certifications: CompTIA A+, Network+, Security+, Cisco, Microsoft Certifications - multiple preferred + relevant experience
• At least 2-3 years in a previous help desk or relevant advanced role, required.
• Prior MSP experience required
• Prior Healthcare IT experience preferred
• ConnectWise experience preferred
• Experience supporting medical clients, EMR, and HIPAA understanding preferred
Perks:
• Comprehensive Benefits Package
• 401K plus company match
• 9 paid company holidays
• 3 weeks PTO + 1 week sick leave
• Opportunities for growth & development
Thanks for your interest in Dedicated IT!
Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.
$65k yearly Auto-Apply 60d+ ago
IT Support Engineer
Discoverylandco
Technical support engineer job in Hobe Sound, FL
If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally.
This role will be located at one of Discovery Land Company's locations: Atlantic Fields, set outside of Hobe Sound, FL.
Atlantic Fields is seeking an IT SupportEngineer to join the Information Technology Department.
As an IT SupportEngineer at our club, you will be responsible for providing technical assistance and support to internal users, ensuring the efficient operation of computer systems, networks, and software applications across the entire organization.
Key Responsibilities
• Assists company staff with technicalsupport of desktop computers, applications, server system and related technology.
• Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines.
• Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
• Assists the IT Director and gains progressive responsibilities relating to the company's IT infrastructure over time.
• Provides technicalsupport to the operation of information technology systems for Discovery Land Company, and affiliated projects.
• Provides hardware/software support to both local and remote users and is available to troubleshoot via phone as needed.
• Troubleshoots problems with all facets of the operations including but not limited to the applications, SQL Server, LAN/WAN connection, customer service, and recommends and takes corrective action(s) as required.
• Assists staff with the installation, configuration, and ongoing usability of desktop and server platforms, peripheral equipment and software within established standards and guidelines.
• Works with vendor support contacts to resolve technical problems with desktop, server, and networking systems to include hardware and software.
• Trains and orients Discovery Land Company staff on use of hardware and software.
• Primary individual responsible for desktop and server system and component ordering for both headquarters and project locations.
• Oversees and tracks successful fulfilment of all orders.
• Provide Project Scope and Definitions - Anticipate project deviations and define and implement risk mitigation strategies.
• Oversee the process to enable changes to defined scope of the project as required.
• Internal Communications Management - Maintain timely communication of progress and status with regards to each of the projects.
• Develop and /or maintain a database for Issues Management, which contains all issues identified to date for each project.
Skills & Qualifications
• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Proven experience in IT support, troubleshooting, and maintenance.
• Strong knowledge of Windows and/or mac OS operating systems.
• Familiarity with Microsoft Office Suite and other commonly used business applications.
• Excellent problem-solving and communication skills.
• Customer-focused with a commitment to delivering high-quality support.
• Industry certifications (e.g., CompTIA A+, Microsoft Certified Desktop SupportTechnician) are a plus.
• Ability to work independently and collaboratively in a team environment.
Additional Requirements
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length.
Benefits
• Competitive Pay
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Time Off and Paid Holidays
• Employee Meals, Referral Incentives, and Recognition Programs
• Holiday Pay
• Professional development and upward mobility opportunities
• Work-Family Culture
About Us
Atlantic Fields combines the elegance of “Old Florida” with a carefree ambiance. Atlantic Fields is settled in the heart of Hobe Sound, Florida, and will offer its members the convenience and fun South Florida has to offer, while maintaining the properties rich historic background. Atlantic Fields will offer an intimate community spanning 1,500 acres and is proud to offer its members a Tom Fazio golf course, ocean adventures, an equestrian facility, on-site restaurants, wellness facilities, and more! Our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to provide the highest level of guest service and be a part of creating memorable experiences. For more information about the project - please visit **************************************
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: *******************************
$51k-78k yearly est. Auto-Apply 9d ago
IT Specialist - Esquire Law Services
Esquire Law
Technical support engineer job in Palm Beach Gardens, FL
Information Technology Specialist - Esquire Law Services MISSION STATEMENT: Esquire Law Services' Mission is to be the leader in management, technology development and implementation for law departments and law firms. The entire team of Esquire Law Services is dedicated to protecting our clients' rights
and to obtain financial justice from the parties responsible for their losses. We pride
ourselves on forging meaningful relationships with our clients, built upon trust, and
imparting our principal values into our individualized approach to each case. We are
privileged to serve our clients in our community. We maintain a commitment to
excellence and justice with an unrelenting devotion and dedication to our core
principles.
VISION: Using our law knowledge combined with data science, we strive to advance
the legal space with lawyer-led and tech-driven approaches to modernize and improve
how we manage cases. We strive to handle each matter with accountability and
responsiveness, as if we were representing ourselves.
We are seeking a motivated and organized IT Specialist to join our dynamic IT Team.
As a key member of our team, you will be responsible for providing comprehensive
technological support to our attorneys, legal assistants, and paralegals as they handle a
wide variety of personal injury cases.
The job consists of assisting with both the following tasks and any other IT
issues that arise:
Must be willing to travel.
Responsible to follow the principle of GMP to the best of their ability at all times.
Responsible for support and execution of installation, configuration,
maintenance, and support of local users computer, printer and software
Monitors network and server performance.
Identifies, troubleshoots, and resolves technical problems in order to maintain
reliable user interface.
Where necessary, refers problems to vendor and supplier support services.
User support and issue management by phone, email, and Service Desk ticket
system.
Collaboration with senior technical staff and customers to perform PC, laptop,
server and other assessment services.
Perform physical labor on an as-needed basis to move and install PC's, printers,
servers, and other technology and facility assets.
Planning and execution of Windows OS and desktop application user training.
$55k-83k yearly est. 8d ago
IT Support Administrator
Voloridge Investment Management
Technical support engineer job in Jupiter, FL
Voloridge Investment Management was founded by David Vogel in 2009 and is based in Jupiter, FL. We incorporate advanced data science and mathematics into our systematic, market neutral investment strategies to exploit alpha opportunities we consider unique in financial markets. Our firm is comprised of award-winning predictive modelers, experienced data analysts, advanced technologists, and a group of dynamic business professionals.
The IT Support Administrator will be responsible for ensuring all Voloridge employees have all resources needed to perform their daily job functions as efficiently and effectively as possible.
Summary of Job Functions
* Answer user inquiries via Phone, Email, Tickets or in person regarding computer software or hardware operation to resolve problems in accordance with agreed upon SLA's
* Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, and software
* Manage hardware/software/license acquisition and renewal process for all company assets
* Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
* Maintain computer Images and use for deployment of new and system upgrades as necessary including appropriate documentation
* Assist in the creation of Standard Operating Procedures for all processes required to maintain the user environment covering laptop build, user creation and all system installations
* Work closely with our IT team to ensure that all systems are following security and audit requirements
* Record all incidents and requests into Helpdesk system for audit and review ensuring accurate details and categorizations are logged
* Maintain inventory of all hardware and software systems
* Communicate effectively with all internal associates, including trading, research, management, development, and operations personnel
* Perform other duties and responsibilities as assigned
* Refer major hardware or software problems or defective products to vendors or technicians for service
* Develop training materials and procedures, or train users in the proper use of hardware or software
Minimum Requirements
* 3+ years of experience with 1st line technicalsupport and managing user requests
* 3+ years of experience troubleshooting computer problems
* Proficient TCP/IP networking knowledge
* Windows 10/11 Desktop Support
* Experience managing new user setup from procurement through onboarding and training
* The ability to work daily, onsite in our Jupiter office
* High level of analytical thinking to solve problems
* High level of communication to all levels of business
Preferred Skills and Previous Experience
* Mac Desktop support
* Microsoft IT Support Specialist / CompTIA A+ certifications
* Experience working with a trading / financial / investment / accounting company
Compensation and Benefits
* Highly competitive base salary
* Profit sharing bonus
* Health, dental, vision, life, disability insurance
* 401K
Voloridge Investment Management is an SEC registered investment advisor and an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic or status.
$48k-71k yearly est. 15d ago
IT Support Administrator
Voloridge
Technical support engineer job in Jupiter, FL
Voloridge Investment Management was founded by David Vogel in 2009 and is based in Jupiter, FL. We incorporate advanced data science and mathematics into our systematic, market neutral investment strategies to exploit alpha opportunities we consider unique in financial markets. Our firm is comprised of award-winning predictive modelers, experienced data analysts, advanced technologists, and a group of dynamic business professionals.
The IT Support Administrator will be responsible for ensuring all Voloridge employees have all resources needed to perform their daily job functions as efficiently and effectively as possible.
Summary of Job Functions
Answer user inquiries via Phone, Email, Tickets or in person regarding computer software or hardware operation to resolve problems in accordance with agreed upon SLA's
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, and software
Manage hardware/software/license acquisition and renewal process for all company assets
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
Maintain computer Images and use for deployment of new and system upgrades as necessary including appropriate documentation
Assist in the creation of Standard Operating Procedures for all processes required to maintain the user environment covering laptop build, user creation and all system installations
Work closely with our IT team to ensure that all systems are following security and audit requirements
Record all incidents and requests into Helpdesk system for audit and review ensuring accurate details and categorizations are logged
Maintain inventory of all hardware and software systems
Communicate effectively with all internal associates, including trading, research, management, development, and operations personnel
Perform other duties and responsibilities as assigned
Refer major hardware or software problems or defective products to vendors or technicians for service
Develop training materials and procedures, or train users in the proper use of hardware or software
Minimum Requirements
3+ years of experience with 1st line technicalsupport and managing user requests
3+ years of experience troubleshooting computer problems
Proficient TCP/IP networking knowledge
Windows 10/11 Desktop Support
Experience managing new user setup from procurement through onboarding and training
The ability to work daily, onsite in our Jupiter office
High level of analytical thinking to solve problems
High level of communication to all levels of business
Preferred Skills and Previous Experience
Mac Desktop support
Microsoft IT Support Specialist / CompTIA A+ certifications
Experience working with a trading / financial / investment / accounting company
Compensation and Benefits
Highly competitive base salary
Profit sharing bonus
Health, dental, vision, life, disability insurance
401K
Voloridge Investment Management is an SEC registered investment advisor and an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic or status.
$48k-71k yearly est. 13d ago
Technology Consultant
Servicenow 4.7
Technical support engineer job in West Palm Beach, FL
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:
The Customer Outcomes Senior Technical Consultant is responsible configuring ServiceNow Platform (IT Workflow, Customer Workflow, Employee Workflow, and Platform) based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements.
* Participate in workshops with customers to assess current processes and establish future-state processes.
* Design and deliver ServiceNow solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
* Provide oversight and unit testing of code developed by partner or customer employees.
* Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
* Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
* Provide feedback to product development to improve the product based on experiences gained with customers.
* Maintain skills / certifications on for .
Qualifications
To be successful in this role you have:
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
* 3+ years experience as part of a professional services organization; or equivalent education/experience
* Ability to travel up to 50%
* Industry domain expertise in
* Creative with comfort running projects independently
* Success driving complex issues through analysis and resolution
* Experience working collaboratively
* ServiceNow certifications in aligned workflow
FD21
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
$76k-98k yearly est. 10d ago
CRIMINAL JUSTICE INFORMATION TECHNICIAN
State of Florida 4.3
Technical support engineer job in West Palm Beach, FL
Requisition No: 867153 Agency: Department of Corrections Working Title: CRIMINAL JUSTICE INFORMATION TECHNICIAN Pay Plan: Career Service Position Number: 70030599 Salary: $34,760.18 Annually Posting Closing Date: 01/22/2026 Total Compensation Estimator Tool FLORIDA DEPARTMENT OF CORRECTIONS We Never Walk Alone ADVERTISING/WORKING TITLE: CRIMINAL JUSTICE INFORMATION TECHNICIAN This open competitive advertisement is for a Career Service position located at Region IV Community Corrections in the Regional Directors Office. The mission of a Criminal Justice Information Technician at the Florida Department of Corrections (FDC) is to ensure the accurate and timely collection, processing, and dissemination of criminal justice information. This role involves maintaining and updating offender records, managing data entry and retrieval systems, and supporting the overall information needs of the department. This position is not a telework position and is required to report to the FDC office in the area it serves. This position is not a telework position and is required to report to the FDC office in the area it serves. JOB DUTIES: * Be at the forefront of financial accuracy by receiving, recording, and securing payments from probationers and parolees, ensuring precise data entry and auditing payment logs. * Take charge of issuing receipts, correcting errors, and performing daily reconciliations for supervisor review and approval, keeping our financial processes seamless. * Prepare essential transmittal correspondence and fiscal reports and collaborate with staff to maintain a smooth flow of information and provide crucial data. * Play a key role in the justice system by reviewing, verifying, and editing documents for submission to courts and criminal justice agencies, all while maintaining strict confidentiality. * Engage in diverse office tasks such as taking photos of probationers, responding to inquiries, managing supplies, and handling the creation and destruction of records. Join us and make a meaningful impact in the world of criminal justice! BENEFITS: * Paid vacation, sick leave, and holidays. * Comprehensive health insurance and life insurance with accidental death and dismemberment benefits. * Supplemental Dental, Vision, Life, Disability and Hospitalization insurance. * Tuition-Free college courses. * Retirement Plans with the Florida Retirement System: *
Pension Plan (Traditional Retirement Pension Plan) * Investment Plan (401(K)-Type Retirement Plan) * Deferred Retirement Option Program (Drop) * Deferred Compensation * Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption. REQUIREMENTS: Please note, when submitting a college/university degree, if selected for this position official transcripts will be required. * Must possess one year of secretarial or clerical work experience. * A high school diploma or its equivalent or college education from an accredited institution at the rate of 30 semester or 45 quarter hours can substitute for the required work experience. Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks. ADDITIONAL INFORMATION: BACKGROUND SCREENING REQUIREMENT The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering. EMPLOYMENT ELIGIBILITY The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form. The Florida Department of Corrections does not currently support H-1B Visa sponsorship. For online application issues, call the People First Service Center at **************. Applications will be accepted until 11:59 PM EST on the closing date. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Floridasupports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
$34.8k yearly 7d ago
Systems Engineer I
Document Storage Systems
Technical support engineer job in North Palm Beach, FL
DSS, Inc. is a leading provider of health information software solutions and systems integration services, supporting thousands of clinicians and administrative professionals across public and private healthcare organizations nationwide. We empower healthcare teams with innovative, reliable, and secure technology and we're seeking a Systems Engineer I (IT) who is Responsible for providing operational leadership and thought leadership to a broad range of IT disciplines including system performance and resiliency, network performance, security administration, and operations in physical/virtual and Cloud Windows and Linux environments.
Overview
The Systems Engineer I supports cloud, containerized, and traditional server workloads across AWS Commercial and regulated environments. This hybrid role combines modern Site Reliability Engineering (SRE) practices with core systems engineering. Responsibilities include improving reliability, automating operations, supporting patch and vulnerability management, and ensuring consistent performance across Linux, Windows, and container platforms.
The engineer participates in an on-call rotation, contributes to operational dashboards and runbooks, and supports both proactive reliability efforts and reactive incident resolution. This role requires strong troubleshooting, automation capability, and an engineering mindset focused on repeatability, scalability, and compliance.
What we Offer
Supportive, collaborative, and mission-driven team environment
Opportunities for skills development, certifications, and career growth
Meaningful work that directly impacts healthcare delivery and patient outcomes
The Systems Engineer I will:
Cloud & Container Operations
Support and troubleshoot workloads in AWS, including, but not limited to EC2, ECS, EKS, SSM, RDS, VPC, Lambda, ALB/NLB, ACM, IAM, and S3.
Deploy, monitor, and troubleshoot containerized applications using ECS (Fargate) and assist with EKS-based vendor workloads.
Maintain container lifecycle processes, including image validation, registry usage, and vulnerability/SBOM scanning.
Support multi-account AWS environments in both commercial and regulated enclaves.
Systems Engineering
Maintain and troubleshoot Linux (preferred) and Windows Server workloads, including IIS, Active Directory-integrated systems, and cloud-connected services.
Support backups, snapshots, replication jobs, and DR readiness procedures.
Configure and deploy systems using automation-first principles (Ansible, AWX, IaC, scripting).
Reliability Engineering & Observability
Implement and support monitoring using Datadog, CloudWatch, Splunk, Azure Sentinel and PagerDuty.
Create and maintain dashboards, alerts, and SLO/SLI-aligned monitoring.
Participate in incident response and produce actionable postmortems.
Identify failure patterns and drive operational improvements through automation.
Patch & Vulnerability Management
Operate patching workflows across Linux, Windows, and third-party applications using enterprise and cloud patch management solutions.
Analyze vulnerability findings, coordinate remediation, and provide audit-ready reporting.
Maintain compliance with required patching windows, cadences, and regulated SLAs.
Service Management & Compliance
Use ServiceNow for Incident, Change, Problem, and Request Management in accordance with ITIL best practices.
Support audit activities for FedRAMP, SOC 2, and HIPAA by providing logs, evidence, screenshots, and process documentation.
Follow least-privilege, MFA, and approved access control procedures.
Operational Support & Cross-Team Collaboration
Participate in a structured on-call rotation and respond to escalated alerts from monitoring platforms.
Work closely with Engineering, Security, DevOps, and NOC personnel to support high-availability operations.
Develop and maintain technical runbooks, SOPs, and system documentation.
Additional Responsibilities
Works with other departments teams, as requested, in recommending the required hardware and software topology for the right deployment architecture.
Contributes to the development and completion of technical RFPs.
Project management functions including managing the installation of new systems and other special projects.
Individuals working for DSS or any Subsidiary will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.
The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make reasonable accommodation as needed.
Conditions of Employment:
Must be a US Citizen or Permanent Resident.
Must be able to pass a Federal background check
Must be determined suitable for federal employment.
Qualifications
Required Skills:
3+ years experience supporting cloud or enterprise systems.
Strong Linux administration (RHEL, Amazon Linux, Oracle Linux, CentOS, Ubuntu).
General Windows Server and IIS experience.
Hands-on AWS experience (EC2, SSM, VPC, IAM, RDS, ALB/NLB, CloudWatch, S3, ACM).
Container experience (Docker, ECS, Kubernetes basics).
Experience with patching/vulnerability tools (Patch Manager Plus, AWS Patch Manager, Tenable, Invicti).
Familiarity with ServiceNow or similar ITSM platforms.
Strong troubleshooting skills across network, application, OS, and cloud layers.
Scripting experience with Bash and/or PowerShell (Python preferred).
Preferred Skills:
Experience in regulated environments (FedRAMP, SOC2, HIPAA).
Automation experience using Ansible, CloudFormation, Terraform, or AWX.
Knowledge of CI/CD workflows.
Familiarity with SRE concepts (SLIs, SLOs, error budgets, incident reviews).
Experience with container security scanning (Snyk, Grype, Anchore).
Relevant certifications:
AWS SysOps / Solutions Architect
Security+
Linux+
CKA/CKAD
ITIL v4 Foundation
Education:
Required: Bachelor's degree or equivalent experience.
Desired: Degree in Computer Science, Information Systems, or related discipline.
Years of experience in a similar role:
3+ years of experience supporting cloud or enterprise systems.
Compensation:
Salary at DSS Inc is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $90,000.00 to $135,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of DSS, Inc.'s total compensation package for employees.
Physical Demands:
Standing
10% per day
Sitting
80% per day
Walking
5% per day
Stooping
5% per day
Lifting
Ability to lift up to 20 lbs. unassisted
Computer Work
80% per day
Telephone Work
10% per day
Reading
10% per day
DSS Inc. is an Equal Opportunity Employer.
If you need an accommodation seeking employment with DSS, Inc., please email *************** or call **************. Accommodations are made on a case-by-case basis.
$90k-135k yearly 11d ago
IT Procurement Specialist - Category Management
AP Recruiters & Associates
Technical support engineer job in Juno Beach, FL
Job DescriptionIT Procurement Specialist - Category Management
Type: Contract (12 months)
Our client, a leading energy company, is seeking an IT Procurement Specialist - Category Management to support enterprise-wide procurement of IT goods, software, and services. This role plays a critical part in executing strategic sourcing, category management, and contract negotiation activities while ensuring compliance with corporate procurement standards.
The ideal candidate will bring experience working within enterprise procurement platforms, partnering cross-functionally with IT, finance, and legal teams, and managing supplier relationships in a complex, regulated environment.
Key Responsibilities
Manage end-to-end IT procurement activities using SAP/SRM and GEP Source-to-Pay, including requisitioning, sourcing, negotiations, and purchasing
Support category management initiatives through spend analysis, market research, and supplier consolidation
Assist with RFI/RFP processes, supplier evaluations, and contract negotiations for IT software, hardware, and services
Draft, review, track, and support renewals of IT contracts while ensuring compliance with procurement policies
Partner with IT, finance, legal, and business stakeholders to align procurement strategies with operational and budgetary needs
Monitor procurement spend, support CapEx vs O&M treatment, and identify cost-saving opportunities
Maintain accurate procurement records, reporting, and audit documentation within enterprise systems
Requirements
Bachelors degree in Business, Supply Chain, Information Technology, or a related field
3+ years of experience in procurement or sourcing, preferably supporting IT categories
Experience working with enterprise procurement platforms (SAP/SRM, GEP Source-to-Pay, or similar)
Strong negotiation, analytical, and organizational skills
Ability to manage multiple priorities and work cross-functionally in a fast-paced environment
Clear written and verbal communication skills
Benefits
Competitive hourly rate of up to $31/hr
12-month contract with potential for extension
Opportunity to work with industry-leading energy company
Professional development and networking opportunities
On-site position in modern Juno Beach facility
$31 hourly 9d ago
Systems Engineer I
DSS Inc.
Technical support engineer job in North Palm Beach, FL
DSS, Inc. is a leading provider of health information software solutions and systems integration services, supporting thousands of clinicians and administrative professionals across public and private healthcare organizations nationwide. We empower healthcare teams with innovative, reliable, and secure technology and we're seeking a Systems Engineer I (IT) who is Responsible for providing operational leadership and thought leadership to a broad range of IT disciplines including system performance and resiliency, network performance, security administration, and operations in physical/virtual and Cloud Windows and Linux environments.
Overview
The Systems Engineer I supports cloud, containerized, and traditional server workloads across AWS Commercial and regulated environments. This hybrid role combines modern Site Reliability Engineering (SRE) practices with core systems engineering. Responsibilities include improving reliability, automating operations, supporting patch and vulnerability management, and ensuring consistent performance across Linux, Windows, and container platforms.
The engineer participates in an on-call rotation, contributes to operational dashboards and runbooks, and supports both proactive reliability efforts and reactive incident resolution. This role requires strong troubleshooting, automation capability, and an engineering mindset focused on repeatability, scalability, and compliance.
What we Offer
* Supportive, collaborative, and mission-driven team environment
* Opportunities for skills development, certifications, and career growth
* Meaningful work that directly impacts healthcare delivery and patient outcomes
The Systems Engineer I will:
Cloud & Container Operations
* Support and troubleshoot workloads in AWS, including, but not limited to EC2, ECS, EKS, SSM, RDS, VPC, Lambda, ALB/NLB, ACM, IAM, and S3.
* Deploy, monitor, and troubleshoot containerized applications using ECS (Fargate) and assist with EKS-based vendor workloads.
* Maintain container lifecycle processes, including image validation, registry usage, and vulnerability/SBOM scanning.
* Support multi-account AWS environments in both commercial and regulated enclaves.
Systems Engineering
* Maintain and troubleshoot Linux (preferred) and Windows Server workloads, including IIS, Active Directory-integrated systems, and cloud-connected services.
* Support backups, snapshots, replication jobs, and DR readiness procedures.
* Configure and deploy systems using automation-first principles (Ansible, AWX, IaC, scripting).
Reliability Engineering & Observability
* Implement and support monitoring using Datadog, CloudWatch, Splunk, Azure Sentinel and PagerDuty.
* Create and maintain dashboards, alerts, and SLO/SLI-aligned monitoring.
* Participate in incident response and produce actionable postmortems.
* Identify failure patterns and drive operational improvements through automation.
Patch & Vulnerability Management
* Operate patching workflows across Linux, Windows, and third-party applications using enterprise and cloud patch management solutions.
* Analyze vulnerability findings, coordinate remediation, and provide audit-ready reporting.
* Maintain compliance with required patching windows, cadences, and regulated SLAs.
Service Management & Compliance
* Use ServiceNow for Incident, Change, Problem, and Request Management in accordance with ITIL best practices.
* Support audit activities for FedRAMP, SOC 2, and HIPAA by providing logs, evidence, screenshots, and process documentation.
* Follow least-privilege, MFA, and approved access control procedures.
Operational Support & Cross-Team Collaboration
* Participate in a structured on-call rotation and respond to escalated alerts from monitoring platforms.
* Work closely with Engineering, Security, DevOps, and NOC personnel to support high-availability operations.
* Develop and maintain technical runbooks, SOPs, and system documentation.
Additional Responsibilities
* Works with other departments teams, as requested, in recommending the required hardware and software topology for the right deployment architecture.
* Contributes to the development and completion of technical RFPs.
* Project management functions including managing the installation of new systems and other special projects.
Individuals working for DSS or any Subsidiary will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.
The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make reasonable accommodation as needed.
Conditions of Employment:
* Must be a US Citizen or Permanent Resident.
* Must be able to pass a Federal background check
* Must be determined suitable for federal employment.
$63k-84k yearly est. 32d ago
IT SERV TECH - III
Seminole Hard Rock Hotel & Casino 4.0
Technical support engineer job in Okeechobee, FL
COMPANY PROFILE:In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today's Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world's largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE:Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel & Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel & Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE:We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
Responsibilities
SUMMARY:
Maintains, analyzes, troubleshoots, and repairs networking, computer systems/peripherals, telcom and cellular devices. Documents, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Utilizes experience and judgment to plan and accomplish goals with limited supervision. In addition, leads projects, provides training / support to Service Tech I/II, and oversees the Service Desk, including tier 3 support.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Maintains existing IT standards and best practices.
* Analyzes data to identify trends requiring modifications / additional IT standards and best practices.
* Assists systems / networking team.
* Provides tier 3 support for complex technical issues.
* Delivers training, support and mentoring to IT Service Tech I & II.
* Administers Service Desk work orders for quality assurance.
* Leads projects to successful completion.
* Provide exemplary guest service to internal and external guests.
* Responds to phone calls and emails from Casino systems users with questions or issues related to the use of hardware, peripherals and software.
* Determines the true nature and scope of an issue utilizing established troubleshooting procedures.
* Provide support and training to users within established guidelines.
* Collaborates with IT team members to insure efficient operation of Seminole Gaming technology.
* Follows established Work Flow processes for Service Desk, task assignments and escalations.
* Completes assignments within established SLA's and project deadlines.
* Communicates system issues and incidents to impacted parties as instructed by task leads/department head.
* Performs and documents duties according to established operational policies and procedures (SOP).
* Adheres to defined SOPs, departmental, property and organizational policies.
* Must be available to work different shifts including nights, weekends and holidays.
* Other duties as assigned.
Qualifications
Skills & Experience Requirements:
* Minimum 3 years in a technicalsupport role and bachelor degree in Information Technology or industry equivalent.
* Technical certifications or industry equivalent required.
* Professional written and verbal communications skills.
* Friendly and service-oriented.
* Able to work any shift.
* Able to work in isolation for a full shift.
* Current Driver's License and reliable transportation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Must adhere to the Seminole Tribe's Policies and Procedures.
* Must be able to use common hand tools and electronic test equipment to troubleshoot, diagnose, and repair issues with computers, peripherals, and computer software
* Must be able to work with members of the Technical Staff and Management in a fast-paced environment to identify, isolate and resolve hardware and software issues.
WORK ENVIRONMENT:
* May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public.
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
* The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job.
* The Casino environment is hectic, fast-paced and often crowded and noisy.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
* Credit Check
* Criminal Background Check
* Drug Screen
For a listing of all opportunities at Seminole Gaming, please go to **********************
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
$29k-36k yearly est. Auto-Apply 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support engineer job in West Palm Beach, FL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$44k-60k yearly est. 15d ago
Technical Support Specialist
Smartx Technology Solutions
Technical support engineer job in West Palm Beach, FL
Job Description
SMArtX provides managed accounts technology that supports modern wealth management platforms. When our client success team runs into technical issues, the TechnicalSupport Specialist helps identify the problem, work toward a solution, and keep everyone informed along the way.
This is a hands-on support role focused on troubleshooting, client communication, and working closely with our Product and Engineering teams when issues require deeper investigation.
What You'll Do
Serve as the first point of contact for technical issues from internal teams
Investigate and troubleshoot issues, including identifying root causes and assessing impact
Track and manage support tickets from start to resolution
Communicate clearly with clients, providing updates and explanations in plain language
Work with Product, Engineering, and Client Success teams to resolve complex issues
Help create and maintain troubleshooting guides and support documentation
Creating runbooks for repetitive tasks.
Work with our external monitoring team to pass runbooks for them to run.
Work towards automation of all manual & repetitive tasks.
What We're Looking For
2+ years of experience supporting clients in a SaaS or enterprise software environment
Experience in financial services preferred
Comfort reading and writing code, or deep experience in at least one language (C#, Java, or Python preferred)
Working knowledge of databases and SQL
Basic understanding of APIs, web services, and cloud-based systems
Strong problem-solving skills and attention to detail
Ability to communicate effectively with both technical and non-technical users
Organized, self-motivated, and able to manage multiple issues at once
Bachelor's degree in Computer Science or a related field preferred
About SmartX
Founded in 2013, SmartX Advisory Solutions is a growing financial technology firm focused on building innovative solutions for the wealth management industry. We offer a professional, collaborative, and flexible work environment.
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$34k-57k yearly est. 15d ago
IT Procurement Specialist - Category Management
AP Recruiters & Associates
Technical support engineer job in Juno Beach, FL
Type: Contract (12 months)
Our client, a leading energy company, is seeking an IT Procurement Specialist - Category Management to support enterprise-wide procurement of IT goods, software, and services. This role plays a critical part in executing strategic sourcing, category management, and contract negotiation activities while ensuring compliance with corporate procurement standards.
The ideal candidate will bring experience working within enterprise procurement platforms, partnering cross-functionally with IT, finance, and legal teams, and managing supplier relationships in a complex, regulated environment.
Key Responsibilities
Manage end-to-end IT procurement activities using SAP/SRM and GEP Source-to-Pay, including requisitioning, sourcing, negotiations, and purchasing
Support category management initiatives through spend analysis, market research, and supplier consolidation
Assist with RFI/RFP processes, supplier evaluations, and contract negotiations for IT software, hardware, and services
Draft, review, track, and support renewals of IT contracts while ensuring compliance with procurement policies
Partner with IT, finance, legal, and business stakeholders to align procurement strategies with operational and budgetary needs
Monitor procurement spend, support CapEx vs O&M treatment, and identify cost-saving opportunities
Maintain accurate procurement records, reporting, and audit documentation within enterprise systems
Requirements
Bachelors degree in Business, Supply Chain, Information Technology, or a related field
3+ years of experience in procurement or sourcing, preferably supporting IT categories
Experience working with enterprise procurement platforms (SAP/SRM, GEP Source-to-Pay, or similar)
Strong negotiation, analytical, and organizational skills
Ability to manage multiple priorities and work cross-functionally in a fast-paced environment
Clear written and verbal communication skills
Benefits
Competitive hourly rate of up to $31/hr
12-month contract with potential for extension
Opportunity to work with industry-leading energy company
Professional development and networking opportunities
On-site position in modern Juno Beach facility
How much does a technical support engineer earn in Port Saint Lucie, FL?
The average technical support engineer in Port Saint Lucie, FL earns between $42,000 and $95,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in Port Saint Lucie, FL