Technical support engineer jobs in Youngstown, OH

Company Description This is an in-Office position, Your work location is our Twinsburg, Ohio office. Do Not Apply if You Are Not Able come to our Twinsburg office each day. Compass Computer Group, Inc., headquartered in Twinsburg, OH, has been providing comprehensive IT services, Products, and Support Solutions since 1996. For over 29 years we have delivered on Managed Service Agreements, Microsoft Products, Hardware/Software Support, Hyper-V and VMWare Systems, 24x7x365 Monitoring Services. Compass has a long history of supporting Manufacturing and Healthcare businesses in Northeast Ohio with a wide range of services, including Server and Workstation Support, Network Design, VOIP Phone Solutions, Business Continuity Data Protection, Licensing, Equipment Installation and Support. Their commitment to reliable IT infrastructure ensures optimized operations with less downtime for clients across various industries. Role Description This is a full-time IT Support Specialist, service role located in Twinsburg, Ohio. In this role, you will provide technical support and troubleshooting for hardware, software, and network-related issues. Responsibilities include assisting with Server and Desktop computer setups and ongoing maintenance, managing help desk inquiries, and delivering efficient IT solutions to ensure reliable day-to-day operations. You will work directly with teams and clients to identify and resolve technical challenges effectively. Qualifications Technical Support and Troubleshooting skills to identify and resolve hardware and software issues REQUIRED - Knowledge of Server software including VMware and Hyper-V Computer systems with proficiency in managing Microsoft Server setups, repairs, and maintenance Experienced in providing IT Solutions and Support in a timely fashion Strong communication and problem-solving skills with the ability to manage tasks independently Familiarity with network configurations and data backups is a plus Associate's Degree in Information Technology or a related field, or equivalent professional experience Related Microsoft Certifications preferred Pay Salary depends on experience, knowledge, and certifications

JSG is hiring a Digital & IT SAP FICO Specialist either in Cleveland or Akron, OH. Must be a US Citizen Act as the subject matter expert to projects on SAP FICO functional modules in the role arena and advise what the art of the possible is. Elicit requirements using interviews, process reviews, shadowing, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task & workflow analysis. This will either be as an individual SAP Subject Matter Expert or in conjunction with a Business Analyst. Critically evaluate information gathered from multiple sources, reconcile conflicts, identify, and close gaps, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal customers to analyze information needs and SAP functional requirements and deliver appropriate artefacts on standard templates, including but not limited to Process Flows, Technical Design, Solution Design, User Stories, Use Cases, GUI Screen and Interface designs. Interpret customer business needs and translate them into application and operational requirements. Act as the liaison between the customer community and the SAP application teams regards SAP capability. Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability, functionality and performance needs. Implement and deploy SAP template solution to achieve defined business goals to design, maintain, deploy solution for Finance and controlling component and cross functional components such as production planning, procurement etc. Owns and manages the design, documentation and implementation of processes and process improvements in conjunction with process owners, Super Users, SAP functional specialists and third-party as part of the SAP CoE. Initiates continuous improvements activities to increase the efficiency of the business information systems and meet global business objectives. 4-year University / College Degree and relevant technical / business certifications Five or more years' experience in Information Technology Experience in security best practices and compliancy requirements for area of expertise A minimum of 5 years SAP full cycle implementation experience in Financial Accounting, Controlling and Management Accounting as well as support experience. Experienced SAP finance and controlling subject matter expert who is able to engage with business, extract business requirements and configure SAP solutions. Must have worked in customized processes and SAP Template solutions within the SAP arena. Must have worked in RICEFW developments, exposure to BAPI, Integration, User exits. Excellent verbal and written communication skills and the ability to interact professionally with a diverse stakeholder group including executives, managers, business process owners and subject matter experts. Good appreciation of systems design and SAP configuration. Working knowledge of appropriate legislation, accounting standards, including the Data Protection Act, DFARS and ITARS. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Eckinger Construction Company, Inc. Canton, Ohio | Full-Time Eckinger Construction is creating a new hybrid role for a Full-Stack .NET Developer who will also support IT systems and managed services across our family of companies. This position is approximately 60-75% software development and 25-40% IT support & systems administration. Our internal applications use .NET, SQL, and DevExpress components, and integrate extensively with external platforms-especially QuickBooks Online (QBO) via REST APIs. This role will help modernize and expand our software ecosystem, support our IT infrastructure, and contribute to future strategic initiatives including AI-driven enhancements to internal tools and workflows. Key Responsibilities Full-Stack Development (60-75%) Develop and maintain .NET / C# applications using DevExpress UI controls, reporting tools, and components. Build and refine REST API integrations, with emphasis on QuickBooks Online (push/pull data, OAuth 2.0). Design and optimize SQL database structures, stored procedures, ETL logic, and data flows. Create automations, workflow tools, dashboards, and integrations that improve operational efficiency. Participate in the architectural design of future enhancements, including AI-assisted features. Maintain source control practices and deployment workflows. Document code, integrations, database models, and business logic. IT Managed Services & Microsoft 365 Support (25-40%) Provide Tier 1-2 IT support across all operating companies. Support and maintain Microsoft OneDrive and SharePoint. Support Microsoft 365, Windows devices, VPN, printers, and networking basics. Assist with security, account management, and hardware lifecycle. Coordinate with managed service providers for escalated issues. Maintain IT documentation and device inventories. Required Qualifications 3+ years of full-stack .NET development (C#, ASP.NET, MVC, REST APIs). Strong experience with DevExpress components. Advanced SQL experience including stored procedures, indexing, and optimization. Experience integrating with cloud-based APIs, ideally QuickBooks Online API. Knowledge of REST, JSON, OAuth 2.0 authentication. Experience administering Microsoft OneDrive and SharePoint. Familiarity with Microsoft 365 and general IT support. Preferred Qualifications Hands-on QuickBooks Online API experience. Power BI dashboard/report development. Familiarity with AI/ML concepts, LLM integrations, or modern AI tooling. Experience with Azure SQL, Azure Functions, or Azure DevOps. Background with construction, job-costing, or manufacturing systems. Ideal Candidate Traits Enjoys both development and IT support responsibilities. Strong problem-solving and communication skills. Comfortable supporting non-technical users across several companies. Excited about future AI-enhanced software initiatives. Compensation & Benefits Competitive salary. Health, dental, vision insurance. Retirement plan with company match. Paid time off and holidays. Professional development and training support.

Are you motivated to take your experience to the next level? ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service oriented Desktop Support Specialist. The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… Install and configure all new PCs and laptops Perform hardware and software break / fix work including but not limited to upgrades Develop expert understanding of PC hardware, software, internal software and associated technologies Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution Execute planned and unplanned infrastructure downtime activities as required Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis Monitor the infrastructure to identify/resolve issues Respond to escalated end-user issues WHO YOU ARE You possess … A Technical Associates Degree or equivalent preferred 2 to 3 years of relevant technical work experience Effective problem solving skills The ability to multi-task Outstanding customer service skills Responsibilities Installs and configures all new PCs and laptops Performs hardware and software break / fix work including but not limited to upgrades Develops expert understanding of PC hardware, software, internal software and associated technologies Diagnoses/resolves end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution Executes planned and unplanned infrastructure downtime activities as required Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis Monitoring the infrastructure to identify/resolve issues Responding to escalated end-user issues Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment Providing problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance Moves employee equipment Organizes and maintains equipment inventory levels Analyzes and evaluates PC hardware and software Responsible for a broad set of desktop and related technologies including high-end copiers, scanners, and printers Assists with purchase order activity Frequently lifts, carries, or otherwise moves and positions objects weighing up to 50 pounds Provides support utilizing all available tools including remote control technologies Assists in the coordination and execution of planned and unplanned infrastructure downtime activities as required Understudies one or more infrastructure technology disciplines Grasps concepts and develops skill-set Applies learning on a supervised basis All other duties as assigned Qualifications Technical Associates degree or equivalent preferred 2-3 years of relevant technical work experience Experience in a Windows 11, and Mac OS X environment Experience with Office 365 and above Experience with multiple hardware platforms Experience with iOS and Android mobile platforms Certifications a plus (A+ or other) Effective problem-solving skills Customer service skills Detail oriented Sound analytical skills Ability to multitask Collaborative/enjoys working in teams Highly productive in a fast paced environment We can recommend jobs specifically for you! Click here to get started.

ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities. We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future. We are immediately hiring an IT HELP DESK ANALYST to provide technical support and assistance to users across the ARDEX Americas business (U.S., Canada, Mexico and Latin America), troubleshoot and resolve hardware, software, and network issues, ensuring minimal downtime and helping users stay productive. This role is ideal for someone who enjoys engaging with people, thrives in a collaborative environment, and is naturally curious about IT technology and how it can improve the workplace. If you're energized by solving problems and helping others succeed through technology, we'd love to meet you. Reporting to the Manager of Customer Service and IT, this position is full-time based out of our Corporate offices, 20 minutes North of Pittsburgh International airport. What you will do: * Respond to IT support requests from employees. * Troubleshoot and fix hardware and software problems. * Provide excellent customer service and quick resolutions. * Escalate complex issues to senior IT staff when needed. * Set up and configure computers and other devices. * Keep track of PCs, Laptops, cell phones, and other IT assets. * Share updates and solutions with users and teams. * Stay current on IT tools and systems. * Prioritize and manage multiple support requests. * Document issues and resolutions clearly. Experience and Skills: What you will bring to ARDEX: * Experience in IT support and using ticketing systems (Freshdesk is a plus). * Familiarity with Windows, Office 365, iOS, and remote support tools like Teams or LogMeIn Rescue. * Basic knowledge of digital marketing, social media, and CRM tools is helpful. * Strong problem-solving and communication skills. * Understanding of networking basics (Wi-Fi, VPN, IP addresses) * Ability to manage multiple tasks and prioritize based on urgency. * Team player with a proactive attitude. * Comfortable with change and eager to learn. * German language skills are a plus. * Willingness to travel occasionally to other ARDEX locations to provide support. Education * Associate's degree in information technology and/or relevant work experience. Benefits * Generous Paid Time Off (PTO) and 11 Paid Holidays * Paid Parental Leave to support growing families. * 401(k) with Company Match to help you save for retirement. * Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) * Company-paid Disability, Life, and AD&D Insurance and Travel Assistance * Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) * Tuition Assistance for associate and bachelor's degrees * Discounted Gym Memberships to support your fitness goals * Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! * Scenic corporate offices with free parking and woodland walking trails! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Description The Help Desk Analyst is responsible for getting users back to work quickly, or escalating to a higher tier of support for appropriate remediation. Duties are focused on efficiency, effectiveness, capturing/reusing knowledge, and following prescribed procedures methodically. Excellent customer care and a team mentality are essential to success in this position. The analyst will work with end users through email and telephone, and work within our ticketing system to understand and record incidents. The analyst will perform NOC duties including observing and handling alerts. The successful analyst will maintain focus on continual service improvement, career development, and learning. Duties Include: • Follow prescribed procedures to quickly return users to work. • Establishing remote connectivity to end user machines and performing remediation for end users. • Working to maintain individual and team goals for speed of answer, response to alerts and emails. • Working within many different industries and software to resolve technical issues for end users. • Performing technical support for devices, PCs and Macs. • Quickly and appropriately diagnose when an incident should be escalated to a higher tier of support. • Logging tickets in our ticketing system. • Communicate with end users via telephone and email. • Monitor and respond appropriately to alerts. • Communicate effectively via oral and written capability. • Excellent customer relations and interpersonal skills. • Use of a knowledgebase to perform consistent fixes as per designated procedure and to capture new knowledge. • Maintaining a positive, service-oriented attitude. • Ongoing learning and training. Qualifications • Ability to troubleshoot and diagnose PC Hardware/Software problems and problems with equipment (e.g., cables, terminals, keyboards, etc.) and possess good mechanical/electrical ability. Able to identify source of equipment malfunctions. • Ability to communicate orally with technical and non-technical personnel; able to follow oral and written instructions; and possess the ability to read and interpret documents such as operating, maintenance instructions, and procedure manuals. Ability to correspond professionally with users via phone and email. • Must be able to think logically and analytically and make decisions based on good judgment. • Must be able to consistently follow documented procedures for incident resolution. • CompTIA, Microsoft certifications, previous experience in the industry, or college degree in IT preferred. Education/Experience: • High School or GED diploma. • CompTIA, Microsoft certifications, previous experience in the industry, or college degree in IT preferred. • Flexibility to work a rotating shift schedule based on business need across our 24x7x365 operation. • Experience working as a customer service representative or help desk analyst is a plus. • Experience working for a Managed Service Provider (MSP) is a plus. • A+ and Network+, or the ability to acquire both within 1 year of employment. • Previous experience with N-Able, PRTG and/or other RMM solutions is a plus. Powered by JazzHR g8xfc8GpZJ

Service Technicians are the heart of our industry. Our technicians work in a safety-first type of environment and don't mind heights or working on mechanical parts. Service Technicians are responsible for performing field maintenance, routine inspections, preventative, and complex repairs requiring strong electrical and mechanical troubleshooting background. Why Work for Crane 1 Pay: $25-$45/hr Time and a half for any work on Saturday Double time pay for any work on Sunday Company Truck, cell phone, boot program, PPE provided Rapid Quote (Bonus Incentive Program) Benefits Day 1: Medical, Dental, & Vision Advancement: Training program into Sales or Management Referral Bonuses up to $2500 Employee-centric: 401K match program, vacation 80 hours year 1 / PTO, tuition reimbursement Service Technician Role & Responsibilities Perform maintenance, inspection, and repairs on overhead cranes within the allowed hours without compromising safety or quality. Perform spot checks to ensure the highest level of quality & workmanship. Working knowledge: electromechanical troubleshooting (480V, 3-phase motor control, VFD, AC/DC). Working at heights & some heavy lifting. Document findings and make consultative recommendations regarding the repair and safety-related concerns to the customer for the inspected equipment. Provide proper checklists and required forms and with customer signatures for all inspection or service-related documentation. Other duties as assigned. Service Technician Required Skills and Experience KNOWLEDGE: A minimum of (2) years of manufacturing/industrial electrical /mechanical experience. SKILLS: Thorough knowledge of electrical theory for power and controls. Thorough knowledge of the mechanical systems of cranes/hoists. Thorough knowledge of simple structural elements Understanding of the OSHA/ANSI standard (is required) The position requires 8 to 12-hour shift work, which can include Saturdays and Sundays. Ensure we maintain a professional, safe, productive, and compliant work environment. ABILITY: A passion for providing top-notch customer service to our customers. Valid driver's license and ability to meet our driving requirements. Occasional varied overtime as required by the customer and be available for “on-call” as part of the site requirements. Equal Employment Opportunity (EEO) Statement Crane 1 Services is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. We believe in fostering a supportive environment where every employee is valued and given the opportunity to succeed.

Information about #32410 Technical Specialist Work Location: This works daily from our corporate offices and labs in Akron, Ohio with frequent work at our Wooster, Ohio campus. There is some opportunity to work remotely as project needs dictate. Formulated to Care For more than 75 years, GOJO, Makers of PURELL has been powered by people who are energized by helping the world experience greater health and well-being. The positive impact of our PURELL hand and surface hygiene solutions is driven by our global community of highly collaborative and talented team members who love to learn, innovate, care for each other, and deliver our Purpose of Saving Lives and Making Life Better. Role Objective In this role you will: Operate and maintain a variety of 3D printers to produce prototype components and assemblies Manage 3D printing inventory and perform routine maintenance; troubleshoot quality issues and recommend improvements Support setup and fulfillment of 3D printing requests Support mechanical and electro-mechanical model building Maintain accurate documentation and quality records Collaborate with engineers, designers and model builders to ensure parts meet functional and aesthetic requirements Create, build and refine 3D CAD models, assemblies and prototypes for new and existing products Collaborate with engineers, industrial engineers and manufacturing to optimize part fit, finish and assembly Essential Functions and Responsibilities Supports 3D printing requests Participates in design reviews Plans and executes technical solutions that result in successful products and systems Supports engineers in generating results in the development of new or modification of existing products Supports engineering teams with renderings/animations as needed Follows and supports current Good Manufacturing Practices and current Good Laboratory Practices Education and Experience Minimum three (3) years' experience with 3D printing technologies, materials and post-processing techniques Associate's degree or technical certificate in Engineering Technology or a related field Proficiency with MS Office including Excel, Teams, Outlook required. Experience using collaborative tools such as Sharepoint or Windchill preferred Experience with Solidworks and/or Creo required Ability to employ or learn tolerancing and GDT Strong attention to detail and commitment to design quality Ability to juggle multiple projects at once with competing priorities and timelines Supervision/Coordination Guidance provided by direct manager This role does not supervise other GOJO team members Role Type Mostly On-Site - 80%+ on-site work Travel Requirements Overnight Travel - sporadic - required.FLSA Status ExemptCompensation & Benefits The expected starting pay for this role is between 52,100.00 - 71,600.00 per year. Within this range, an offer will depend on factors such as level of experience and technical competencies relevant to this specific role, as well as internal equity considerations. In addition to base pay, all GOJO team members are bonus eligible. Click Here for a comprehensive list of benefits we offer including 401(k) match, parental leave, and onsite well-being care. To Apply: To apply for this position, please complete the online application process. You will have an opportunity to include your resume and a cover letter. GOJO is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or status as an individual with a disability. Applicants must be lawfully authorized to work in the United States. Recruiters, Search Agencies or others referring candidates to GOJO Industries, Inc. without written authorization from GOJO Industries, Inc. Human Resources will not be compensated in any way for their online referral even if GOJO Industries, Inc. hires the candidate. GOJO does not seek or respond to unsolicited resumes for positions that are not listed in the Careers section.

You may not know our name, but you know our products. What we make is part the places where we live, work and play - all day, everyday. Zekelman is a family of companies - 100% domestic manufacturers - with a legacy dating back to 1877. We're proud to be the largest independent steel pipe and tube manufacturer in North America and the leading innovator in multi-family housing development. We believe in what we build and what we build, builds the world around us. Hospitals, hotels, schools, bridges, airports and more. Come build a career you believe in. About the Role As a Senior Technical Specialist at Zekelman Industries, you will play a key role in ensuring seamless IT operations and reliable infrastructure performance across both office and manufacturing environments. This position requires strong technical expertise, critical thinking, and a proactive approach to service excellence. You'll serve as a subject matter expert and escalation point, driving service delivery improvements, implementing sustainable solutions, and supporting business users so they can operate at their best. You will collaborate with IT peers, business stakeholders, and plant teams to enhance system reliability, optimize support processes, and maintain compliance with corporate standards. This position is onsite in Wheatland, PA. This role is ideal for someone who thrives in a fast-paced, hands-on environment, enjoys solving complex technical challenges, and takes pride in delivering outstanding customer service. What You'll Do • Evaluates escalated and recurring IT incidents, conducts root-cause analysis, and implements proactive solutions to improve system reliability and reduce downtime. • Serves as an escalation point for Tier 1 support, resolving complex infrastructure and application issues using advanced diagnostic tools and technical expertise. • Leads or assists with the deployment, configuration, and integration of hardware, software, and network devices across office and plant environments. • Ensures systems and devices remain compliant with company policies and security standards; develops and maintains technical documentation, including SOPs, knowledge base articles, and FAQs. • Monitors service levels to ensure adherence to SLAs and drives continuous improvement initiatives to enhance service delivery. • Collaborates with business stakeholders, IT peers, and plant personnel to deliver solutions, share best practices, and mentor junior support staff. • Promotes a culture of safety and compliance with all relevant health, safety, and IT security regulations. • Provides on-site and hands-on IT support as needed and participates in a rotating on-call schedule for after-hours coverage. Who You Are • Bachelor's degree in Information Technology, Computer Science, or a related technical field-or equivalent work experience. • 4+ years of progressive experience in IT support, systems administration, or infrastructure management, preferably within manufacturing or industrial environments. • Advanced proficiency with Microsoft Windows environments, networked devices, and IT service management principles. • Strong analytical, documentation, and communication skills with the ability to identify, assess, and resolve technical issues effectively. • Experience using ITSM tools; ITIL exposure or certification strongly preferred. • Proven ability to lead small projects, initiatives, or process improvements. • Ability to travel up to 10% between U.S. and Canadian facilities as required. Physical Abilities • Remains in a stationary position for extended periods. • Occasionally moves about the office to access equipment or files. • Lifts and transports moderately heavy objects such as computers and peripherals. • Operates standard office and IT equipment daily. • Performs work in both office and plant/manufacturing environments. • Other physical requirements as necessary to perform job duties. What You'll Get Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental coverage. In addition, we offer tuition assistance, a bonus plan, a 401(k) with a generous company match, loyalty awards, and more: • Competitive Compensation • Bonus Plan & Profit-Sharing Opportunities • 401(k) with Company Match • Comprehensive Health, Dental & Vision Insurance • Tuition Assistance Program • Paid Vacation & Holidays • Employee Loyalty Awards Compensation & Benefits Final offers will be determined based on experience, education, skill set, and interview performance. Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits. In addition, we have an amazing tuition assistance program, a bonus plan, a 401(k) plan with a generous company match, immediate vesting, and much more. M/F/D/V We are Zekelman Industries. We manufacture superior quality tubular and related products, and provide outstanding service for our valued customers. We seek to continuously advance the skills and opportunities of our employees, utilizing the latest technology and management tools available to consistently increase profitability and the enterprise value of Zekelman Industries and of our customers.

A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Hi, I came across your resume. I have an immediate opportunity with our direct client. Following is the position details. Please let me know if you are available/interested so we can further discuss this position. Also email me your resume and contact number where I can call . Job Detail: Title: PC Support Technician II Location: Cranberry Township, PA Duration: 6 months contract Job Description: This role is being created at the request of the account to fill a need for PC END of LIFE, REFRESH. The resource will be responsible for scheduling REFRESH to the WEC end-user and communicating to the account, the business, Refresh Technicians and management. The resource will track all progress and movement as it pertains to Refresh and be responsible for all aspects of the Refresh scheduling and communications. Main Responsibilities: • Provides basic troubleshooting assistance and ticket resolution for personal computer users. • Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs. • Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. • Recommends hardware solutions regarding personal computers in assigned areas. • Assists with computer studies, projects, and implementation of policies throughout area of assignment. • Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems. • Experience working with personal computer hardware, software, systems, local area networks and terminology. • Good organizational and problem solving skills. Ability to operate computer peripherals including monitors, printers and scanners. • If you are not interested in looking at new opportunities at this time I fully understand. I would in that case be appreciative of any referrals you could provide from your network of friends and colleagues in the industry. We do offer a referral bonus that I'd be happy to extend to you if they turn out to be a great fit for my client. Thank you for your time and for consideration. I look forward to hearing from you. Qualifications High School Diploma with 3 to 5 years' experience. Additional Information Kind Regards Sachin Gaikwad Technical Recruiter Integrated Resources, Inc. IT Life Sciences Allied Healthcare CRO Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I Direct Line : 732-429-1920 Board: 732-549-2030 Ext 301 LinkedIn: www.linkedin.com/in/gaikwadsachin Gold Seal JCAHO Certified ™ for Health Care Staffing “INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year in a Row)

This position is responsible for providing technical support and troubleshooting for computers, hardware, software, and network, and printers.

HelpDesk Technician About QualityIP: QualityIP is one of the fastest-growing technology companies in the IT support industry. We offer comprehensive IT department services, including HelpDesk Support, Cloud Services, Onsite Staffing, Virtual CIO, Procurement, and IT Planning. Our collaborative approach ensures that we provide the best-fit technology solutions to meet our customers' business objectives. Position Overview: We are looking for a seasoned, self-motivated HelpDesk Technician who excels in both communication and technical proficiency. The ideal candidate possesses the ability to articulate complex technical issues to diverse audiences and collaborates effectively within a team. Location Requirement: Candidates must currently reside in the state of Ohio. Remote applicants outside of Ohio will not be considered. Key Responsibilities: Rapidly diagnose and resolve client issues, or escalate them to senior technicians when necessary Support senior-level IT staff in various tasks Provide technical assistance and support for inquiries and issues related to computer systems, software, and hardware Respond promptly and professionally to support tickets, emails, and phone calls, addressing or escalating issues as required Install, configure, and troubleshoot computer systems, printers, and other peripherals Accurately document technical issues and resolutions in the ticketing system Collaborate with IT colleagues to ensure smooth operation of the company's IT infrastructure Assist in the deployment and upgrade of software and hardware Educate end-users in basic IT functions and best practices Conduct regular system maintenance tasks, such as backups and software updates Qualifications and Skills: Fundamental understanding of Windows Server Experience with remote access technologies Knowledge of antivirus software and basic Windows networking Strong verbal and written communication skills High school diploma or equivalent; a bachelor's degree in computer science or related field is preferred Proven experience as a HelpDesk Technician or in a similar role Proficiency in Windows operating systems Competency in computer hardware, software, networking, and troubleshooting Ability to work both independently and as part of a team in a fast-paced environment Certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus Strong technical troubleshooting and problem-solving skills Meticulous attention to detail in documenting technical issues and solutions Ability to prioritize and effectively manage multiple tasks Cultural Fit: We are a family-owned business that values accountability, professionalism, and individual growth. At QualityIP, your voice is heard. Benefits: Competitive salary with performance-based incentives. Medical Mutual Health Insurance with HSA & ancillary benefits. John Hancock Retirement Account - Simple IRA with 3% company match. Flexible scheduling options. Paid Time Off. Certification Assistance- 100% reimbursement for training, course materials, and testing fees. Crewhu employee recognition and peer-to-peer recognition platform, where team members can celebrate achievements and recognize each other's contributions. Free company apparel. Microsoft Workplace Discount. Keeper Password Manager. CompTIA content & exam voucher discounts. If you have exceptional organizational skills and thrive in a high-profile team environment, we would love to meet you!

ATTENTION! $1,000 SIGN-ON BONUS! Gateway Rehab has an outstanding opportunity for a Treatment Support Technician 2 in our Beaver Falls, PA location. Our Technician facilitates programming and assures the integrity of the therapeutic milieu. This position receives frequent supervision and instruction. Responsibilities Facilitates discussion groups and activities. Monitors patient behavior. Conducts handbook orientation. Conducts searches of patient belongings, rooms and person. Acts as a liaison between clinical staff and patients. Assists patients in completion of patient assessment forms. Assists with phone calls to family members/friends and referral sources. Assists with crises intervention. Transports patients to meetings, if applicable. Documents involvement with patients in progress notes. Collects urine and completes paperwork for drug screening as necessary. Provides post-discharge contacts/referrals under therapist direction. Monitors medication taken by clients and documents accordingly, if applicable. Works in the gift shop, if applicable. Manages menu and nutrition needs if applicable. Manages donation and patient requests, if applicable to the location. Monitors smoke breaks in the hospital setting, if applicable. Completes intake paperwork as needed. Monitors clients' ADLs - including chores, behaviors, and grooming issues. Remains on duty until relieved. Attends mandatory GRC trainings and in-services. Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of 12 step programs and/or other recovery support and/or addictions preferred. Ability to adhere to ethical guidelines and maintain confidentiality and professionalism. Ability to convey information in a clear and concise manner. Ability to listen to patients without judgement. Ability to show empathy and understanding to patients. Requirements High school diploma or GED. Preferred Requirements Some college preferred. Additional Requirements Valid driver's license and a clean driving record which allows the ability to drive patients to and from appointments, support groups, activities or other travel as assigned. Pass a PA Criminal History Record Check. Obtain PA or a State Child Abuse and FBI fingerprinting clearances. Obtain CPR/First Aid training. Pass Drug Screen TB Testing This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for Gateway residents. Required to remain awake and alert while on duty. If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder. Work Conditions Drug and Alcohol Rehabilitation Center Favorable working conditions. Minimal physical demand. Moderate mental demands to respond to patients' simultaneous requests. GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.

Crane Technician For more than 150 years, Morgan has been committed to offering world class solutions for the metals industry. At Morgan, we position our customers for success by collaborating with them to enhance safety, improve efficiency, and deliver value through the world's most advanced material handling systems-while building a better future for our employees and community. Due to growth, we are looking for a full-time Crane Technician to join our team in Alliance, OH You will assemble, install, and maintain Morgan's industrial overhead cranes at customer sites across the U.S while ensuring that innovation comes standard with every order. Join our team to help us fulfill our vision: To challenge the possibilities of today by thinking differently. Responsibilities: Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites across the U.S. Perform preventative maintenance on overhead cranes Inspect mechanical and electrical systems on overhead cranes Troubleshoot and repair mechanical and electrical systems, including AC and DC electrical systems Must be able to work safely and efficiently at heights of up to 100 feet Education/Experience: High school diploma or equivalent At least 1 year experience in a related industry Welding experience is a plus Ability to read blueprints and use metrological instruments such as micrometers Basic organization, communication, and problem-solving skills Must have own tools Skills in one or more of the following areas preferred: Millwright work Iron work Pipefitting Electrical meters Basic machining Basic welding Basic rigging Benefits: Competitive wages Comprehensive benefits package, including: Health insurance Dental insurance Vision insurance Life insurance 401(K) 401(K) matching Paid time off About Morgan: For more than 150 years, Morgan Engineering has created a legacy as a world leader in material handling systems. Through the design, production and service of large-scale industrial overhead and gantry-type cranes and mill equipment, we provide the innovative technology and engineering expertise to move our clients' businesses forward. To learn more about our company or apply for this position, visit ************************** Disclaimer: Morgan Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Benefits Front Loaded PTO Tuition Assistance Medical, Dental, Vision 401(k) - with Employer Contribution South College - We are one of the nation's fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture. Almost 20,000 Students 10 Campuses Competency Based Education Online IT Support Specialist Description The IT Support Specialist is sharply focused on providing enterprise level technical support for South College remote and onsite users. Broadly, this position provides front-line technical support for nearly all of the systems for which IT Services is responsible. Responsibilities include installation and/or configuration of computing hardware (computers, network switches, printers, etc.), software, A/V devices, network cabling, diagnostics, troubleshooting and end-user assistance. Responsibilities Document incoming helpdesk requests using internal ticketing system Install, repair and maintain desktop and laptop computers, peripherals and related systems Provide end user support via remote assistance, in person and telephone. Support and enforce company information policies and procedures. Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone Assist in maintaining hardware and software inventory for asset management. Install and support AV equipment for classrooms, conference rooms and auditoriums Demonstrate broad knowledge of technology principles, practices, and procedures Self-manage in a way that allows flexibility to support multiple tasks at any given time Assist in updating support documents within knowledge management for the IT Services team, as well as end users End-user Account Management Build and maintain relationships across departments Other duties may be assigned Requirements Education Associate degree in Computer Science or equivalent experience Experience 2+ years of overall IT experience 2+ years' experience supporting Microsoft Windows and Apple Mac OS environment 2+ years' experience supporting Microsoft Office applications Knowledge of network security practices and Antivirus software Exceptional analytic and problem-solving skills Self-motivated and able to work across diverse technical and non-technical teams Good written, verbal and interpersonal communication skills Exceptional Customer-oriented attitude ITIL (foundational level, but exposure to more detail than foundation is often necessary) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Walking, lifting, manage use of technology, equipment operation. Must be able to utilize standard office equipment, i.e. desktop computer, monitor, keyboard, and telephone system. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Job DescriptionSalary: $26-$35 per hour We are a fast-growing IT Managed Services Provider (MSP) seeking an on-site Tier 2 to support our team. The Tier 2 Technician is responsible for resolving more complex technical issues that go beyond Tier 1support, providing advanced troubleshooting for both hardware and software systems. This role requiresstrong critical thinking skills and a deeper understanding of system architecture, tools, and infrastructure. The technician provides on-site, remote support and is required to participate in on-call rotations toensure timely and effective resolution of technical issues impacting end-users and business operations. Resolve escalated support issues involving hardware, software, and network challenges. Perform software installations, updates, and basic server maintenance. Collaborate with Tier 3 technicians or system administrators to support infrastructure improvements andproject initiatives. Coach or train Tier 1 technicians when necessary. Perform system administration tasks, including overnight backups, system updates, & patch management. Document support activities, solutions, and system changes in the service management platform(Autotask) What We're Looking For: Associates degree and/or bachelors preferred, but not required. 2-4 years of experience in IT or desktop support. Strong technical knowledge of Windows environments, networking basics, and IT tools. Preferred (not required) Certifications: CompTIA Security Plus, Network + Maintain a valid drivers license, registration, and insurance, and own a reliable vehicle. Comprehensive Benefits: As a valued member of our team, you will receive a comprehensive benefits package that supports your health, financial well-being, and work-life balance. Health & Wellness: Comprehensive medical, dental, and vision coverage. Financial Future: Life insurance and 401(k) plan to help you prepare for your future. Time Off:Enjoy a healthy work-life balance with competitive paid time off, including vacation, sick leave, and company holidays. Growth Opportunities: We invest in our employees' growth through ongoing professional development.

Job Details Vast Enterprises Inc - Cranberry Township, PA High School Diploma or Equivalent NoneDescription

Full-time Description About Us: LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers. Position Description: IT Services & Operations Specialist We are seeking a detail-oriented, technically skilled Managed Services Technician to join our IT team. This role is ideal for someone with a strong background in desktop and network support, systems troubleshooting, and end-user training. The ideal candidate will be passionate about resolving technical issues efficiently and improving IT systems and procedures in a dynamic managed services environment. The position requires a college-level candidate who is looking for a clear path to management and can manage day-to-day IT operations, increase security, and document processes, with the ultimate goal of working their way up to an IT department Manager position. Requirements Technical Support & Troubleshooting: Provide responsive Level I/II support for end-users by troubleshooting hardware, software, and network issues. Resolve infrastructure issues, including connectivity problems and mechanical failures. Perform root cause analysis of recurring problems and implement preventive measures. Help Desk & Remote Assistance: Respond to service requests via the help desk ticketing system and resolve or escalate as needed. Deliver remote desktop support using tools such as RDP. Maintain detailed records of support interactions and resolutions. Systems Administration: Configure and deploy software applications and operating systems for desktops and laptops. Manage user accounts in Active Directory (create, modify, delete, reset passwords). Assist in system upgrades, security patches, and software deployments. Network & Infrastructure Support: Assist with network setup and maintenance, including routers, switches, and firewalls. Support backup solutions and execute regular data backup and recovery tasks. Participate in disaster recovery planning and testing. Operational Efficiency: Create and maintain IT documentation such as SOPs and FAQs for common tasks. Track and manage IT asset inventory, including hardware issuance and returns. Collaborate with third-party vendors on equipment repairs and warranty claims. Client & Internal Communication: Clearly explain technical issues and solutions to non-technical users. Maintain PCI compliance and security protocols for client systems. Work directly with clients and vendors to manage escalated technical issues. Experience & Skills: 3+ years of relevant experience in IT support or managed services. Strong working knowledge of: Active Directory and user management, Network protocols and troubleshooting (Cisco/Ubiquiti routers/switches) Windows OS and third-party software applications IT ticketing systems and remote desktop tools (RDP) Experience with: VoIP systems VMWare environments Cybersecurity tools (Gapps, antivirus, firewalls) Excellent written and verbal communication skills. Proven ability to manage multiple tasks and prioritize effectively. Preferred Skills: Experience supporting educational or multi-site environments. Familiarity with cybersecurity compliance frameworks Experience writing SOPs and maintaining technical documentation. Education: Bachelor's degree, technical certifications are a plus. What We Offer: Competitive pay with performance incentives 100% company-paid medical, dental, and vision 401(k) with company match 3 weeks PTO, 8 paid holidays, and 2 floating holidays Why You Will Love Working with Us: Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects. Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement. Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life. Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Short Description:Help Desk Analyst 2 (HDA2) - 3 to 5 years field experience Complete Description: Troubleshoot automation problems, performing systems administration, installing and maintaining computer and network related equipment and software, providing technical assistance to users, performing liaison duties, and managing automation related equipment and supplies. - Responsible for procurement and planning, user support, security, and training. - Work involves independent technical duties supporting organizational departments. - Configures PC's to meet DOC specifications by installing and maintaining computer and network related equipment and software. - Obtains approvals and supervisory clearance to install SAP, SCSC, E-mail, Internet, mainframe, etc. - Maintains PC Inventory by ensuring the system is updated to reflect new equipment and equipment location changes. - Performs an annual facility wide inventory of all DOC maintained computer equipment, software, and peripherals. - Work is performed independently throughout the entire institution and involves information technology practices and hardware installations to manage information for the varied areas in accordance with Commonwealth and agency standards. - Provides support to users on pc's as well as inmate network systems including hardware and software applications. - Transfers user files and programs as needed or when an upgrade is performed. - Participates in network setups, including all hardware and software necessary for network operation and functionality. - Services printers, troubleshoots and resolves hardware and software problems, initiates and tracks service calls to vendors, maintains expertise in desktop operating systems, restores data to file servers and workstations and reconfigure for the LAN. - Shall receive and coordinate all support tickets for inmate tablet issues - Responsible for communicating with vendor support regarding kiosk or RMA issues - Support SCI Forest, Sharon CCC, and Probation and Parole as required. - Schedules and attends required training hours each year. - Other duties as assigned Additional Information Thanks & Regards Vikas Kumar vikas.kumar(@)360itpro(dot)com