Technical support specialist jobs in Columbia, SC - 212 jobs
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Network Analyst
Talent Software Services 3.6
Technical support specialist job in Columbia, SC
Are you an experienced Network Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Network Analyst for a contract-to-hire position to work at their company in Columbia, SC(Hybrid).
Primary Responsibilities/Accountabilities:
Focusing on network operations across multiple platforms, analyzes technical architecture, including hardware, software, and various configurations. Provides functional and empirical analysis related to the planning, design, installation, and implementation of the network infrastructure.
Analyzes workload, including traffic and utilization trends. Provides analytical support to team members throughout the development and implementation process. Provides feedback on commonly encountered problems and misunderstandings to enhance user documentation and/or training programs. May provide training on hardware and/or software use.
Compiles and analyzes operational data and directs tests to assist in establishing standards for new designs or modifications to existing equipment, systems, or processes. Tests and verifies hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.
Confers with technicalspecialists and consults specifications to evaluate interface between hardware and software and operational and performance requirements of overall system(s). Interfaces with users, consultants, technical teams, and vendors for maximum guidance or on new technology to determine software and hardware installation requirements.
Ensures network compliance with audit requirements. Addresses new network vulnerabilities within audit-mandated time frames. Anticipates and mitigates potential attacks through network or other connections to ensure the security of the system. Maintains effective security/backup and disaster recovery processes and systems.
Monitors network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Creates and maintains process and procedure documentation.
Keeps knowledge and skills updated to keep up with rapid advancements in network technology.
Implement security remediations to strengthen the enterprise network.
Manage network migrations across large, complex environments.
Provide network support for new business applications and onboarding.
Define and optimize network structures and routing architecture.
Leverage automation (Ansible/GitHub) to enhance network efficiency.
Utilize Cisco ACI for next-generation data center networking.
Support disaster recovery initiatives to ensure uptime and resilience.
Troubleshoot and resolve complex network connectivity and security issues.
The Network Change Team manages all connectivity changes across the entire Client organization.
Team ensures security, reliability, and efficiency of the corporate network.
Highly collaborative environment focused on supporting diverse business units.
Plays a critical role in keeping business applications operational, stable, and secure.
Qualifications:
Palo Alto Firewall (Primary)
F5 (Primary)
High attention to detail with accuracy in configuration and documentation.
Strong communication skills for collaborating with cross-functional teams.
Ability to pivot between multiple tasks in a dynamic environment.
Excellent troubleshooting ability to resolve network and firewall issues quickly.
Preferred:
Cisco ACI (Next-gen networking)
Ansible (Automation)
GitHub (Version control/automation pipelines)
$53k-72k yearly est. 2d ago
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Computer Field Tech Position- West Columbia SC
BC Tech Pro 4.2
Technical support specialist job in West Columbia, SC
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
IT Support Specialist
The Nuclear Company
Technical support specialist job in Columbia, SC
Job Description
The Nuclear Company is the fastest growing startup in the nuclear and energy space creating a never before seen fleet-scale approach to building nuclear reactors. Through its design-once, build-many approach and coalition building across communities, regulators, and financial stakeholders, The Nuclear Company is committed to delivering safe and reliable electricity at the lowest cost, while catalyzing the nuclear industry toward rapid development in America and globally.
About the role
The IT SupportSpecialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues, maintaining IT infrastructure, and delivering responsive support to keep business systems running smoothly.
Responsibilities
Respond to user inquiries via phone, email or ticketing system.
Diagnose and resolve hardware, software, and network problems.
Install, configure, and maintain desktops, laptops and peripheral devices.
Mange user accounts, permissions, and access in Active Directory or similar systems.
Perform routine system updates, patches, and security checks.
Document issues and solutions in the knowledge base for future reference.
Assist with onboarding and setup of new employees' IT equipment.
Escalate complex issues.
Experience
Proficiency in troubleshooting hardware, software, and network issues across Windows and mac OS environments.
Strong understanding of TCP/IP networking, DNS, DHCP, and VPN configuration.
Experience with Active Directory for user account management and group policies.
Familiarity with common enterprise applications (Microsoft 365, email clients, collaboration tools).
Ability to use remote support tools and ticketing systems (e.g. ServiceNow, Zendesk).
Knowledge of basic cybersecurity practices, including endpoint protection and patch management.
Excellent problem-solving skills and ability to document technical solutions clearly.
Benefits
Competitive compensation packages
401k with company match
Medical, dental, vision plans
Generous vacation policy, plus holidays
Estimated Starting Salary Range
The estimated starting salary range for this role is $59,000 - $67,000 annually less applicable withholdings and deductions, paid on a bi-weekly basis. The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure, skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.
EEO Statement
The Nuclear Company is an equal opportunity employer committed to fostering an environment of inclusion in the workplace. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We prohibit discrimination in all aspects of employment, including hiring, promotion, demotion, transfer, compensation, and termination.
Export Control
Certain positions at The Nuclear Company may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in The Nuclear Company limiting its consideration of certain applicants.
Recruiting Fraud Alert
Your safety is our priority. We want to ensure your job search stays secure. Please note that the team at The Nuclear Company only communicates through ******************************* email addresses. We will never ask for payments or sensitive financial information at any stage of our recruitment process. For your peace of mind, please verify all openings and submit your applications directly through our official careers page: Careers
$59k-67k yearly Easy Apply 14d ago
Tier 3 Technical Support Specialist
ASM Research, An Accenture Federal Services Company
Technical support specialist job in Columbia, SC
Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
+ _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ .
+ _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technicalsupport_ .
+ _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ .
+ _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .
+ _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .
+ _Be available for on-call 24x7x365 ongoing application support_ .
+ _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ .
+ _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ .
+ _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ .
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
+ CompTIA A+ or ITIL certification preferred
+ 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_
**Other Job Specific Skills**
+ _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ .
+ _Effective communications (written and spoken)_ .
+ _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ .
+ _ITIL (desired not required)_ .
+ _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ .
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$105k - $140k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$34k-57k yearly est. 41d ago
Diesel Technical Support Specialist I
Veteran Workforce Solutions
Technical support specialist job in Columbia, SC
Job Title: TechnicalSupportSpecialist I
At Diesel Laptops, we are dedicated to revolutionizing the commercial truck and off-highway vehicle repair industry. Since our inception, we have been committed to providing cutting-edge diagnostic tools, repair information, and world-class training to our clients. Our mission is to empower technicians and repair facilities with the knowledge and tools they need to efficiently diagnose and repair vehicles, ultimately reducing downtime and improving profitability. At Diesel Laptops, we pride ourselves on fostering a collaborative and innovative work environment where every team member is valued and has the opportunity to grow.
Job Description
The IT Tech Support Level 1 Technician is responsible for working with customers affecting quick and permanent solutions when issues or requests are reported by the end user. The ideal candidate should be comfortable working in a fast-paced environment. To ensure success, the IT Tech Support Level 1 Technician should exhibit organizational and strong communication skills with meticulous attention to detail.
Location
There is a potential opportunity for this role to be remote with the right qualifications.
Key Responsibilities
Managing incoming calls and customer service inquiries
Identifying and assessing customers needs to achieve customer satisfaction
Troubleshooting technical issues as identified
Creating detailed records regarding reported requests, issues, and solutions
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Adhering to all corporate policies, practices, and controls.
Other Duties as Assigned
What We Offer:
Competitive salary and benefits package.
Opportunity to work with a passionate and innovative team.
Career growth and development opportunities.
Collaborative and dynamic work environment.
Preferred Qualifications
Equivalent Education Level Required: High school diploma or equivalent.
Experience Required: Customer service or technicalsupport is a plus
Knowledge Required: Excellent written and verbal communications skills as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills. Ability to maintain confidential information and professional boundaries. Ability to understand and ensure compliance with policies, procedures, and laws. Ability to develop and maintain business relationships. Proficient in MS Office.
Physical Requirements: Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers.
Travel: Available as needed with appropriate notice, but no significant travel is anticipated for this position.
Other: Must be eligible to work in the USA. May be subject to criminal background checks.
$34k-57k yearly est. 60d+ ago
IT Support Specialist
The Jeffcoat Firm Injury & Accident Lawyers Pa
Technical support specialist job in Columbia, SC
The Jeffcoat Firm is committed to helping everyday people in crisis, and CEO Michael Jeffcoat's mission is to provide unmatched legal services to people in South Carolina. The employees of The Jeffcoat Firm are ambitious, resilient, self-starters with a passion for taking excellent care of clients and each other.
Position Summary
The purpose of this position is to provide technicalsupport and manage the technology infrastructure at the firm. The position will ensure that the firm's technology systems are running smoothly, troubleshoot any issues that arise, and implement new technology solutions as needed. The IT SupportSpecialist will also play a critical role in maintaining the firm's cybersecurity posture, ensuring that our data and systems are protected.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
75% Tech Support
Ethical compliance with the SC Rules of Professional Conduct.
Administer and maintain the Firm's Microsoft environment, including Office 365, Exchange, and Active Directory.
Install, configure, and maintain hardware and software systems, including workstations, printers, and mobile devices.
Provide technicalsupport to staff, including troubleshooting hardware and software issues, and providing guidance on the use of technology tools and applications.
Manage and maintain the Firm's network infrastructure, including firewalls, routers, and switches.
Set up and run the technology for all firm meetings to include daily and monthly meetings, retreats and gatherings.
20% Cyber Security
Monitor and analyze network activity to identify and prevent cyber threats, including malware, phishing, and other forms of cyber-attacks.
Develop and implement security policies and procedures to ensure the firm's data and systems are protected.
Conduct regular security audits and risk assessments to identify vulnerabilities and potential threats.
Attends required morning and monthly meetings.
5% Other
Performs other job duties and responsibilities as assigned.
Work Environment
Work Hours:
Monday - Friday 8:30am - 5:30pm
Mobility:
Primarily sedentary, able to sit for long periods of time.
Physical Demands:
Ability to speak, see, and hear other personnel. Ability to communicate both in verbal and written form. Capable of using a telephone and computer keyboard. Able to lift up to 40 pounds. Ability to travel within the facility and to other locations as required.
Posting Requirements
Work Authorization/Security Clearance Requirements:
Authorized to work in the United States.
Affirmative Action/EEO statement:
The Jeffcoat Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, or protected veteran status.
Disclaimer:
Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
Required Education / Experience
Minimum High School Diploma required, Associate's or Bachelor's degree preferred.
1+ years of experience in IT support or a similar role, with a focus on Microsoft management and cybersecurity.
Strong technical skills in Microsoft technologies, including Office 365, Exchange, and Active Directory.
Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
Strong interpersonal, communication and writing skills.
Competencies
Superb written and verbal communication skills.
Strong time-management skills.
Flexibility and a willingness to problem-solve.
Ability to maintain the highest level of confidentiality.
Empathy and compassion for clients and co-workers.
A readiness to embrace and capitalize on evolving technology.
Prioritization of collaboration, efficiency, and timeliness.
Enthusiasm for community involvement and the Jeffcoat brand.
Work authorization/security clearance requirements
Authorized to work in the United States.
The Jeffcoat Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
Disclaimer:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary Description $18.50
$34k-57k yearly est. 22d ago
Help Desk Analyst I
Unlimited Service Group 4.3
Technical support specialist job in Lexington, SC
at Unlimited Service Group
Entry Level Help Desk Analyst
Unlimited Service Group is a high quality, locally focused commercial kitchen field service operation with a worldwide genuine OEM restaurant equipment parts distribution sister business. With 41 brands and over 135 locations across North America, Unlimited Service Group is driven by its mission to change industry standards by developing innovations solutions to support our customer and manufacturer partners. Dedicated to providing the highest quality parts, service, and customer experience, we take pride is assisting our customers in a personalized, friendly, and safety-focused manner that ensures every experience is an exceptional one. With a people-centered company culture, we are serious about growing and expanding and are looking for people who want to do the same! Learn more about us at ************************
Perks
Strong Company Culture!
Casual dress code
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
Enjoy the benefits of our Town Share program - Share in our company's success!
The Job at a Glance
Unlimited Service Group is looking for a creative and motivated individual to join our team as an Entry Level Help Desk Analyst. This is a fantastic opportunity for someone eager to gain hands-on experience supporting end-user technology, imaging computers, managing IT assets, and configuring devices for new hires. If you are passionate about technology, enjoy helping others, and are excited to develop your skills in a dynamic IT environment, we want to hear from you!
A Typical Day
Image and configure Windows desktops and laptops for new and existing users.
Set up and support mobile devices, including iPhones and iPads.
Manage returned equipment, ensuring proper data handling, reimaging, and redeployment.
Maintain and track IT inventory, keeping records of laptops, desktops, and mobile devices up to date.
Collaborate with IT team members to document procedures, improve workflows, and enhance user support.
Assist with general hardware support.
To Land This Opportunity
Basic understanding of Windows computers, Microsoft Office 355, and Apple mobile devices
Strong attention to detail.
Excellent communication and interpersonal skills.
Motivated to learn new technologies quickly and stay current with industry changes.
Ability to thrive in a fast-paced, evolving work environment.
A collaborative team player.
Must be at least 18 years of age
Completion of a satisfactory background check and drug screen required.
Schedule & Location
Full-time, on-site position located in Lexington, SC.
Monday through Friday, 8:00 AM - 5:00 PM.
Occasional evening and weekend work may be required based on job demands.
No travel required for this position.
Benefits
At Unlimited Service Group, we see employment as a reciprocal relationship; one where we set high standards for those who work here but also recognize and reward our team members for their contributions in the form of various company benefits.
Competitive Compensation
Insurance
401k and 401k Match
Generous Time Away Program
Employee Assistance Programs
Employee Relations Events
Employee Recognition Programs
#MobileDeviceManagement #AssetManagement #Imaging #InventoryManagement #EntryLevel
Unlimited Service Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$29k-40k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Columbia, SC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-41k yearly est. 8d ago
Information Systems Support Specialist
South Carolina Education Lottery 3.4
Technical support specialist job in Columbia, SC
The IS SupportSpecialist will be responsible first tier IT helpdesk support operations, end-user support and training, preliminary troubleshooting of Enterprise hardware and software issues, which will include maintenance of pertinent integrated applications. This position may serve as a secondary line of support for system administration and/or project coordination for assigned departmental initiatives, as necessary. This position is at-will, and not covered by the South Carolina Employee Grievance Procedures Act.
RESPONSIBILITIES
Provides first-line support for end-user computer, system, and application resources within the various divisions of SCEL.
Troubleshoots vendor hardware and software situations in the event of production issues.
Assists with the installation of vendor hardware and software applications, working with technical and development staff.
Provides knowledge transfer to end users to assist in the development of IT equipment and service-related skills.
Designs, implements, maintains, supports and migrates the computer desktop resources for the SCEL, as assigned.
Manages inventory, by assigning, transferring, or disposing of SCEL assets per State guidelines.
Assists in the maintenance, support and migration of server and enterprise resources for SCEL, as assigned.
May act as project manager/coordinator on projects assigned by IT Management staff. Develops deliverables, as per project requirements, that are clear, concise, accurate, and complete.
Deploys and evaluates items into test systems and provide recommendations for implementation into production environments.
Creates and maintains procedures and documentation to support various IT functions.
Performs any other duties, as assigned.
QUALIFICATIONS
An Associate's Degree in Computer Science, Information Systems, or a technical degree in an IT discipline, or similar program, with 1+ years of relevant experience.
(Additional and/or related IT work experience will be considered for education equivalency AND further education, such as a Bachelor's or Master's degree will be considered as an equivalency for the work experience requirement.)
Working knowledge of Microsoft Exchange, Desktop Productivity Software and Directory Services, is preferred.
Must be able to lift 25+ pounds, due to occasional lifting of IT equipment.
ABILITIES
The IS SupportSpecialist must have the ability to (1) be proficient with Microsoft Windows, desktop Office Suite, and Office 365; (2) apply standard system concepts; (3) deal professionally, courteously, and effectively with others, both internal and external to SCEL; (4) understand and comprehend SCEL policies, rules, regulations and procedures; (5) pay attention to detail; (6) exercise good judgment and discretion; (7) establish and maintain effective working relationships; (8) communicate effectively, orally and in writing; and (9) work a flexible schedule, when required.
COMPENSATION & BENEFITS
Employment with the South Carolina Education Lottery is at-will, and not covered by the South Carolina State Employee Grievance Procedures Act. SCEL offers a competitive compensation package (target hiring range begins at $51,050, annually), which includes participation in State benefits through the Public Employee Benefit Authority (PEBA) such as Health Insurance, Retirement Plans (defined contribution and pension plans available), Deferred Compensation and a generous Leave Program. For more information please visit the following links:
PEBA Insurance and Retirement
South Carolina Deferred Compensation Program
$51.1k yearly Auto-Apply 6d ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Technical support specialist job in Sumter, SC
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
Help
* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
Help
Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
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KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 21d ago
IT Hardware Technician
Cumminggroup
Technical support specialist job in Columbia, SC
At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 10 rankings in ENR. With over 60 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless!
We are currently hiring an IT Hardware Technician to be based in our office in Columbia, SC. This is an entry level position and will provide internal support to our growing organization. The IT Hardware Technician will be responsible for imaging, configuring, and shipping in-house Windows 10 laptops following company processes and checklists. This includes installing and troubleshooting software, troubleshooting hardware issues, replacing components or coordinating with computer vendors to arrange for warranty repair.
Essential Duties & Responsibilities:
Image, configure and ship Windows 11 laptops.
Follow company processes and checklists to complete tasks consistently an accurately.
Configure Microsoft Office 365, including Outlook, Teams, and OneDrive.
Install 3rd party software.
Update the inventory system in relationship to the equipment being processed.
Work within our I.T. ticketing system to update laptop deployment tickets assigned to you.
Communicate via Email, MS Teams, ticketing system, phone, and in person within our I.T. team as well as Team Members across our company.
As needed, remote into Team Members computers while on the phone with them to assist with final setup, software installs, troubleshooting and resolving issues.
Use Active Directory and Azure Active Directory to retrieve information, assign permissions, reset passwords, etc.
Create shipping labels using UPS WorldShip, box laptops, peripherals, and other equipment.
Work with hardware vendors over the phone to troubleshoot issues or arrange for warranty repairs.
Accurately document instances of hardware failure, repair, installation, and removal.
Work in an I.T. helpdesk environment, including learning troubleshooting skills to assist with helpdesk matters.
Escalate tickets as necessary.
Additional duties may include processing, shipping and receiving of cell phones, computer accessories, printers, etc.
Other duties as assigned.
Attendance at work during normal business hours.
Knowledge & Skills Required:
Familiar with the Windows 10 OS.
Experience with the hands-on repair of damaged laptops and coordinating with vendors for in-warranty repair.
Good organizational and records keeping skills.
Good general troubleshooting skills.
Good written and verbal communication skills.
Ability to multi-task, prioritize, and work efficiently.
Ability to provide high level customer service to team members.
Preferred Education and Experience:
Education: High school diploma or equivalent & A+ or Dell Hardware certification in progress/received
Experience: 6 months to 1 year hands-on hardware repair of computer endpoint hardware
Preferred Certification:. CompTIA A+ in progress or certification received.
#LI-SJ1
Cumming Group is committed to providing Equal Employment Opportunity in its personnel policies and practices. It is Cumming Group's policy to recruit, hire, train and promote Team Members and applicants for employment without regard to race, color, creed, religion, age, sex, marital status, registered domestic partner status, genetic information, sexual preference, sexual orientation, gender (including gender expression and gender identity), pregnancy (including childbirth or related medical conditions, including breastfeeding), military service, national origin, ancestry, citizenship, physical disability, mental disability, veteran status or any other protected classification under federal, state, or local law. All such decisions are based on (1) individual merit, qualifications, and competence as they relate to the particular position, and (2) promotion of the principle of equal employment opportunity.
All other terms and conditions of employment, such as compensation, benefits, transfers, layoff, return from layoff, training, education, and social and recreational programs, are administered without regard to the characteristics described above. To this end, Cumming Group complies with all provisions of Title VII of the Civil Rights Act of 1964 as amended, all of the rules, regulations and relevant orders of the Secretary of Labor, and all similar state and local laws.
The salary range for this full-time role is $20.72-$26.23 per hour. Ranges are determined based on the position, geography, client and industry experience and level, and represent a good faith effort to provide a fair and equitable salary. This range reflects base salary only, and not the total compensation package. Cumming Group reserves the right to pay more or less than the posted range, depending on a candidate's experience, skills, and qualifications, including client requirements.
In addition to base salary, Cumming Group offers a comprehensive benefits package including:
Medical
Dental Insurance
Vision Insurance
401(k)
401(k) Matching
Paid Time Off
Paid Holidays
Short and long-term disability
Employee Assistance Program
$20.7-26.2 hourly Auto-Apply 7d ago
Information Technology
Vp 3.9
Technical support specialist job in Cane Savannah, SC
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$33k-62k yearly est. Auto-Apply 60d+ ago
IT Student Intern
Palmetto GBA 4.5
Technical support specialist job in Columbia, SC
Join one of Columbia's largest technology employers for our 2026 Summer Internship! This is an exciting opportunity to gain real-world, technical experience and the first step towards building a long lasting, stable career after graduation. This is a full-time position (40 hours/week) in Columbia, SC from May 18 - August 7. You must be able to work on-site 3-5 days/week in Columbia throughout the 12-week internship.
Description
Description
Position Purpose:
Working with your assigned team, the IT Student Intern will embark on a professional development journey, gaining hands-on experience in a dynamic and supportive environment. Your responsibilities will evolve based on the needs of the department and your growing expertise. Working under direct supervision, you'll be tasked with entry-level assignments while concurrently learning professional-level tasks related to IT/Computer Science.
What You'll Do:
Training, tasks, and technologies you'll use will vary based on the area you are assigned.
Some of the I/S areas our interns will work in include application development, application/system support, hardware/workstation support, infrastructure/network administration, project management, security and compliance, etc.
You will participate in a variety of volunteering and networking events, presentations, and discussions to learn more about the healthcare insurance industry, BlueCross, the I/S division, Columbia, and our post-graduate IT training program (ELTP).
To Qualify for this Position, You'll Need:
High School Diploma or equivalent.
Must have a minimum of 12 semester hours earned in the field of Computer Science or other IT-related majors and must be currently enrolled in college and working towards obtaining a 4-year degree in Computer Science or other IT-related majors.
Strong oral and written communication skills. Strong organizational skills and attention to detail. Analytical or critical thinking skills.
Ability to handle confidential or sensitive information with discretion.
Good planning and multi-tasking skills.
Strong listening skills and the ability to follow directions and ask questions to ensure a productive internship.
Microsoft Office.
Please attach a copy of your current transcript when you apply. An unofficial version is fine. No screenshots or photos.
We Prefer that You Have:
Skills related to your area of interest (e.g. programming, infrastructure, etc.).
What We Can Do For You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
The benefits of interning with us include:
Mentorship and exposure to industry-leading experts
Volunteer and networking opportunities
Paid holidays during the internship
Paid Time Off (PTO) accrual
On-site cafeterias and fitness centers in major locations
Employee Assistance programs
Discounts to movies, theaters, zoos, theme parks and more
What To Expect Next:
After submitting your application, our recruiting team will review your resume and transcript to ensure you meet the qualifications. This may include email communication(s) and/or an interview to verify resume specifics and interests. Prioritization will be given to those candidates who demonstrate the preferred qualifications.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.
Some states have required notifications. Here's more information.
$25k-34k yearly est. Auto-Apply 9d ago
AFCENT NOSC - IT Technical Writing & Documentation Specialist
SMS Data Products Group
Technical support specialist job in Sumter, SC
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.
SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 45 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit ************
Submit your resume today!
Responsibilities
Develop technical documents based on network engineering and/or system administration experience.
Use provided source document to review and make recommendations to systems security accreditation and certification requirement packages in accordance with applicable regulations and procedures, including documenting systems architecture and networks' physical layout in narrative and graphical forms.
Convert rough draft technical documentation into a standard document format for formal publishing.
Work with Network Engineers and Project Leads to document Concept of Operations, Engineering Plans, and Tactics, Techniques and Procedures (TTPs).
Establish and coordinate an annual review of published documentation.
Review, coordinate, and publish AFCENT special instructions.
Participate in meetings and provide meeting minutes.
Provide standardized written procedures, checklists and logic flow charts for Enterprise processes and common tasks.
Analyze, evaluate, and determine the applicability of Air Force systems accreditation and certification procedures for existing and planned network architecture.
Establish and maintain a repository of technical documentation, memorandums, and agreements and coordinate reviews as required.
Develop and manage all phases of the documentation project(s) including initial analysis, information gathering, and design of deliverables and distribution of finished product.
Assist other government and contract personnel with project documentation and web site development as needed.
Assist the training managers with training materials standardization and transcription.
Maintain a standard set of published network architectural diagrams; establish and coordinate periodic reviews and publishing to keep information accurate for troubleshooting, engineering, and project planning purposes.
Ensure enterprise and site-specific network architecture drawings and diagrams are up to date and accurate.
Establish and maintain a web page enabling deployed sites upload/download access for site-specific drawings and diagrams.
Qualifications
Qualifications
BS in related field AND 3 or more years' relevant experience or 5 or more years' relevant experience.
Unix/Linux experience
Experience analyzing organization's cyber defense policies and configurations and evaluating compliance with regulations and organizational directives.
Top Serect DoD clearance required.
Certifications
CCNA or Network+
ITIL Foundation (candidate has up to 60 days to acquire ITIL Foundation certification.)
SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 47 years. Our ability to hire and retain quality people in a rapidly evolving IT market is proven through our employee retention rate averaging over 3 years. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices, resulting in CMMI Level 3 certification and ISO registrations including 9001:2015, 20000-1:2018, and ISO/IEC 27001:2013. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States.
SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$60k-85k yearly est. Auto-Apply 41d ago
AOC Network Administration Support I
Microtech 4.0
Technical support specialist job in Sumter, SC
MicroTech is seeking an Air Operations Command (AOC) Network Administrator Level I for the Combined Air Operations Center (CAOC) at Shaw AFB, South Carolina. The CAOC team provides installation, operation, maintenance, administration and management of AOC Weapons System network infrastructure, datalinks and systems to ensure services are operational and available with minimal interruption. This includes the switches, routers, encryption devices, cabling and other equipment providing connectivity supported by 609 ACOMS and 609 EACOMS.
Responsibilities
· Provide Tier 2 technicalsupport (diagnosis, analysis and troubleshooting and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technicalsupport staff);
· Add and remove client devices (e.g., PCs, Thin Clients, VoIPs, VoSIPs, VTCs, DVTCs, peripherals, etc.) from networks.
· Update and patch network equipment, firmware and software to ensure configuration and cybersecurity compliance.
· Operate and maintain access control systems; and manage and configure MAC address authentication.
· Administer network administrative accounts and access.
· Operate and maintain network monitoring and analysis tools; and detect, analyze and resolve network infrastructure and systems problems.
· Monitor and control network performance, utilization and capacity to ensure optimal performance, availability, serviceability and recoverability; and report any vulnerabilities or deficiencies to 609 ACOMS and 609 EACOMS government technical representatives.
· Evaluate current infrastructure, research current technologies/solutions; and provide hardware/software upgrade and replacement recommendations for end-of-life/end-of- support COTS products to 609 ACOMS and 609 EACOMS government technical representatives.
Qualifications
· Associate's degree in computer science or Networking; or- 2+ years Networking experience
· DoDM 8140 IAT Level 2 (Security+) or higher Required
· Cisco Certified Network Associate (CCNA) or equivalent certification Required
· Active Secret Clearance required; Top Secret SCI Desired.
General Information MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion - we provide effective, practical solutions that can increase productivity, and decrease costs.
MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL management qualified business processes.
We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include:
• Insurance (medical, dental vision)
• Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service)
• 401k Plan with Employer Matching Contribution
• 11 Company-Paid Holidays
• Tuition Assistance
• Voluntary Benefit Programs
• Corporate Discounts
MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes. We can recommend jobs specifically for you! Click here to get started.
$58k-77k yearly est. Auto-Apply 35d ago
Technical Support Engineer
Echostar 3.9
Technical support specialist job in Sumter, SC
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
#T1LC
Salary Ranges
Compensation: $21.25/Hour
$21.3 hourly 6d ago
IT Support Specialist
The Nuclear Company
Technical support specialist job in Columbia, SC
The Nuclear Company is the fastest growing startup in the nuclear and energy space creating a never before seen fleet-scale approach to building nuclear reactors. Through its design-once, build-many approach and coalition building across communities, regulators, and financial stakeholders, The Nuclear Company is committed to delivering safe and reliable electricity at the lowest cost, while catalyzing the nuclear industry toward rapid development in America and globally.
About the role
The IT SupportSpecialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues, maintaining IT infrastructure, and delivering responsive support to keep business systems running smoothly.
Responsibilities
Respond to user inquiries via phone, email or ticketing system.
Diagnose and resolve hardware, software, and network problems.
Install, configure, and maintain desktops, laptops and peripheral devices.
Mange user accounts, permissions, and access in Active Directory or similar systems.
Perform routine system updates, patches, and security checks.
Document issues and solutions in the knowledge base for future reference.
Assist with onboarding and setup of new employees' IT equipment.
Escalate complex issues.
Experience
Proficiency in troubleshooting hardware, software, and network issues across Windows and mac OS environments.
Strong understanding of TCP/IP networking, DNS, DHCP, and VPN configuration.
Experience with Active Directory for user account management and group policies.
Familiarity with common enterprise applications (Microsoft 365, email clients, collaboration tools).
Ability to use remote support tools and ticketing systems (e.g. ServiceNow, Zendesk).
Knowledge of basic cybersecurity practices, including endpoint protection and patch management.
Excellent problem-solving skills and ability to document technical solutions clearly.
Benefits
Competitive compensation packages
401k with company match
Medical, dental, vision plans
Generous vacation policy, plus holidays
Estimated Starting Salary Range
The estimated starting salary range for this role is $59,000 - $67,000 annually less applicable withholdings and deductions, paid on a bi-weekly basis. The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure, skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.
EEO Statement
The Nuclear Company is an equal opportunity employer committed to fostering an environment of inclusion in the workplace. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We prohibit discrimination in all aspects of employment, including hiring, promotion, demotion, transfer, compensation, and termination.
Export Control
Certain positions at The Nuclear Company may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in The Nuclear Company limiting its consideration of certain applicants.
Recruiting Fraud Alert
Your safety is our priority. We want to ensure your job search stays secure. Please note that the team at The Nuclear Company only communicates through ******************************* email addresses. We will never ask for payments or sensitive financial information at any stage of our recruitment process. For your peace of mind, please verify all openings and submit your applications directly through our official careers page: Careers
$59k-67k yearly Auto-Apply 10d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical support specialist job in Columbia, SC
The Tier 2 TechnicalSupport Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technicalsupport.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$34k-57k yearly est. 41d ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support specialist job in West Columbia, SC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-41k yearly est. 55m ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Sumter, SC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-42k yearly est. 8d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Columbia, SC?
The average technical support specialist in Columbia, SC earns between $27,000 and $73,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Columbia, SC
$44,000
What are the biggest employers of Technical Support Specialists in Columbia, SC?
The biggest employers of Technical Support Specialists in Columbia, SC are: