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It’s tough to be a technical support specialist nowadays, and more and more of them are losing confidence in their own profession.
While the amount of people majoring in courses preparing people for a job as a technical support specialist isn’t necessarily dropping, fewer and fewer people are applying to become technical support specialists in the first place and the workforce itself is looking grim.
With so many technical support specialists no longer sticking around, this begs the question:
What are they all doing now?
We were curious, so we looked through the resumes of former technical support specialists to see what kind of jobs they were moving into after leaving the field. There were thousands of answers, so we made the cutoff at the top 100 jobs.
The full list of those jobs can be found below.
Here’s a quick look at the top ten most common jobs for former technical support specialists:
These are all good jobs, all of them either utilizing some skill that a technical support specialist would have or being a stepping stone to a different career.
Here’s the thing about these jobs though — as a list, they’re kind of boring as hell. They’re pretty much exactly what you’d expect a lot of former technical support specialists to do.
But given that there are some very surprising and interesting items on this list, we’ve decided to highlight a few of those instead.
Here are some of the most interesting jobs of former technical support specialists:
Some of these items are admittedly more attractive than one another as far as actually working the job goes, but one way or another, you’ve got to admit they’re eye-catching.
Using resume information from our database of over 7 million resumes, we looked at all resumes that listed technical support specialist under their work history. Then we looked at which jobs showed up on their work histories following their stints as a technical support specialist, sorting them by their most frequent.
That’s how we made the initial ranked list.
To make our list of most interesting jobs, we looked through the ranked list to see if any positions:
That’s all for how we did it — below you’ll find the full ranked list of the most common jobs of former technical support specialists.
|Help Desk Analyst||2||1.39%|
|Customer Service Representative||4||1.31%|
|Information Technology Specialist||5||1.28%|
|Information Systems Technician||7||1.07%|
|Information Technology Technician||9||0.97%|
|Desktop Support Technician||11||0.97%|
|Technical Support Technician||12||0.94%|
|Information Technology/Support Technician||13||0.88%|
|Field Service Technician||15||0.83%|
|Information Technology Manager||16||0.8%|
|Help Desk Specialist||17||0.75%|
|Information Technology Consultant||18||0.73%|
|Technical Support Engineer||21||0.67%|
|Information Technology Analyst||22||0.66%|
|Desktop Support Analyst||24||0.57%|
|Service Desk Analyst||25||0.56%|
|Desktop Support Specialist||27||0.5%|
|Technical Support Representative||32||0.46%|
|Information Technology Administrator||34||0.4%|
|Information Security Analyst||40||0.33%|
|Services Desk Technician||43||0.3%|
|Senior Systems Engineer||44||0.3%|
|Quality Assurance Analyst||46||0.28%|
|Windows System Administrator||47||0.28%|
|Senior Technical Support Specialist||48||0.27%|
|Systems Support Analyst||51||0.26%|
|Information Technology Project Manager||52||0.26%|
|Systems Support Specialist||54||0.26%|
|Junior Systems Administrator||55||0.26%|
|Technician Support Tier||59||0.24%|
|Desk Support Technician||61||0.24%|
|Information Systems Administrator||63||0.23%|
|Information Technology Contractor||65||0.22%|
|Information Technology Director||66||0.22%|
|Desktop Support Consultant||67||0.22%|
|Senior System Administrator||69||0.21%|
|Software Support Technician||72||0.2%|
|Application Support Analyst||76||0.19%|
|Senior Systems Analyst||78||0.18%|
|Senior Network Engineer||79||0.18%|
|Director Of Information||80||0.18%|
|Quality Assurance Engineer||83||0.17%|
|Customer Service Trainer||88||0.16%|
|Customer Support Specialist||89||0.16%|
|Technical Support Manager||90||0.16%|
|Computer Support Specialist||94||0.15%|
|Help Desk Administrator||99||0.15%|
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