These Are The 10 Most Exciting Jobs For Former Technical Support Specialists

Chris Kolmar
by Chris Kolmar
Former Jobs, Rankings - 10 months ago
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It’s tough to be a technical support specialist nowadays, and more and more of them are losing confidence in their own profession.

While the amount of people majoring in courses preparing people for a job as a technical support specialist isn’t necessarily dropping, fewer and fewer people are applying to become technical support specialists in the first place and the workforce itself is looking grim.

With so many technical support specialists no longer sticking around, this begs the question:

What are they all doing now?

We were curious, so we looked through the resumes of former technical support specialists to see what kind of jobs they were moving into after leaving the field. There were thousands of answers, so we made the cutoff at the top 100 jobs.

The full list of those jobs can be found below.

Here’s a quick look at the top ten most common jobs for former technical support specialists:

  1. Systems Administrator
  2. Help Desk Analyst
  3. Computer Technician
  4. Customer Service Representative
  5. Information Technology Specialist
  6. Network Administrator
  7. Information Systems Technician
  8. Network Technician
  9. Information Technology Technician
  10. Systems Engineer

These are all good jobs, all of them either utilizing some skill that a technical support specialist would have or being a stepping stone to a different career.

Here’s the thing about these jobs though — as a list, they’re kind of boring as hell. They’re pretty much exactly what you’d expect a lot of former technical support specialists to do.

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But given that there are some very surprising and interesting items on this list, we’ve decided to highlight a few of those instead.

Here are some of the most interesting jobs of former technical support specialists:

  1. Help Desk Analyst
  2. Network Administrator
  3. Information Systems Technician
  4. Network Technician
  5. Information Technology Technician
  6. Network Engineer
  7. Information Technology Manager
  8. Information Technology Consultant
  9. Systems Analyst
  10. Information Technology Analyst

Some of these items are admittedly more attractive than one another as far as actually working the job goes, but one way or another, you’ve got to admit they’re eye-catching.

How We Determined the Most Common Jobs of Former Technical Support Specialists

Using resume information from our database of over 7 million resumes, we looked at all resumes that listed technical support specialist under their work history. Then we looked at which jobs showed up on their work histories following their stints as a technical support specialist, sorting them by their most frequent.

That’s how we made the initial ranked list.

To make our list of most interesting jobs, we looked through the ranked list to see if any positions:

  • Showed up in fewer than 1% of all new jobs
  • And, were not part of the 100 most common jobs in our database

That’s all for how we did it — below you’ll find the full ranked list of the most common jobs of former technical support specialists.

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Detailed Ranking of the Most Common Jobs of Former Technical Support Specialists

Job Title Rank %
Systems Administrator 1 3.49%
Help Desk Analyst 2 1.39%
Computer Technician 3 1.34%
Customer Service Representative 4 1.31%
Information Technology Specialist 5 1.28%
Network Administrator 6 1.17%
Information Systems Technician 7 1.07%
Network Technician 8 1.01%
Information Technology Technician 9 0.97%
Systems Engineer 10 0.97%
Desktop Support Technician 11 0.97%
Technical Support Technician 12 0.94%
Information Technology/Support Technician 13 0.88%
Network Engineer 14 0.88%
Field Service Technician 15 0.83%
Information Technology Manager 16 0.8%
Help Desk Specialist 17 0.75%
Information Technology Consultant 18 0.73%
Business Analyst 19 0.73%
Systems Analyst 20 0.68%
Technical Support Engineer 21 0.67%
Information Technology Analyst 22 0.66%
Project Manager 23 0.59%
Desktop Support Analyst 24 0.57%
Service Desk Analyst 25 0.56%
Support Analyst 26 0.51%
Desktop Support Specialist 27 0.5%
Technician 28 0.5%
Support Specialist 29 0.48%
Consultant 30 0.47%
Team Leader 31 0.47%
Technical Support Representative 32 0.46%
Owner 33 0.41%
Information Technology Administrator 34 0.4%
Technical Analyst 35 0.39%
Analyst 36 0.37%
Desktop Engineer 37 0.36%
Administrator 38 0.35%
Administrative Assistant 39 0.34%
Information Security Analyst 40 0.33%
Infrastructure Analyst 41 0.32%
Field Technician 42 0.32%
Services Desk Technician 43 0.3%
Senior Systems Engineer 44 0.3%
Manager 45 0.28%
Quality Assurance Analyst 46 0.28%
Windows System Administrator 47 0.28%
Senior Technical Support Specialist 48 0.27%
Sales Associate 49 0.27%
Technical Specialist 50 0.26%
Systems Support Analyst 51 0.26%
Information Technology Project Manager 52 0.26%
Operations Manager 53 0.26%
Systems Support Specialist 54 0.26%
Junior Systems Administrator 55 0.26%
Lead Technician 56 0.25%
Data Analyst 57 0.25%
Specialist 58 0.24%
Technician Support Tier 59 0.24%
Owner/Operator 60 0.24%
Desk Support Technician 61 0.24%
Technical Consultant 62 0.23%
Information Systems Administrator 63 0.23%
Engineer 64 0.22%
Information Technology Contractor 65 0.22%
Information Technology Director 66 0.22%
Desktop Support Consultant 67 0.22%
Project Coordinator 68 0.21%
Senior System Administrator 69 0.21%
Account Manager 70 0.2%
Software Engineer 71 0.2%
Software Support Technician 72 0.2%
Operations Analyst 73 0.2%
Senior Technologist 74 0.19%
Computer Operator 75 0.19%
Application Support Analyst 76 0.19%
Service Technician 77 0.18%
Senior Systems Analyst 78 0.18%
Senior Network Engineer 79 0.18%
Director Of Information 80 0.18%
Web Developer 81 0.18%
Supervisor 82 0.17%
Quality Assurance Engineer 83 0.17%
Senior Analyst 84 0.17%
Field Engineer 85 0.17%
Database Administrator 86 0.17%
Security Officer 87 0.17%
Customer Service Trainer 88 0.16%
Customer Support Specialist 89 0.16%
Technical Support Manager 90 0.16%
Desktop/Network Support 91 0.16%
Systems Specialist 92 0.16%
Computer Consultant 93 0.15%
Computer Support Specialist 94 0.15%
Applications Analyst 95 0.15%
Service Manager 96 0.15%
Internship 97 0.15%
Technical Writer 98 0.15%
Help Desk Administrator 99 0.15%
System Technician 100 0.14%