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Customer service agent jobs in Lafayette, LA

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  • Senior Dispatcher - Superior Completion Services

    Superior Energy Services Careers 4.7company rating

    Customer service agent job in Lafayette, LA

    Superior Completion Services, a Superior Energy Services Company, has the technology, resources, and experience to deliver effective well-completion services in any downhole condition. As a global provider of best-in-class conventional, unconventional, intelligent, and sand control tools, Superior Energy provides field-proven state-of-the-art technology that reduces risk, increases completion efficiencies, and maximizes production on land, shelf, Deepwater, and Ultra-Deepwater arenas. Through participation in the E-Verify program, Superior Energy Services, Inc., electronically verifies the employment eligibility and the validity of all new hires' Social Security Numbers. SES, LLC - Completions Services is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Join Our Growing Team at Superior Completion Services! Superior Completion Services is excited to seek the position of a Senior Dispatcher in our Lafayette, LA. office. Join our dynamic team as a Senior Dispatcher, where you'll play a key role in keeping our operations moving. You'll coordinate logistics, schedule and order trucks, manage loading and unloading, and ensure all shipping documentation is accurate and timely. You'll also prepare REQs and POs, support daily facility operations, and help keep deliveries on track, cost-effective, and compliant. If you thrive in a fast-paced environment and love being at the center of the action, this role puts you right where the momentum happens. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate and schedule all inbound and outbound trucking operations to support facility and customer requirements. Order and dispatch trucks based on operational priorities and availability. Oversee the loading and unloading of trucks to ensure accuracy, safety, and efficiency. Prepare and process requisitions (REQs) and purchase orders (POs) for trucking services and related expenses. Maintain accurate records of shipments, deliveries, freight bills, and supporting logistics documentation. Communicate regularly with the Facility Supervisor regarding trucking schedules, material status, and potential delays. Track and report on logistics performance metrics such as delivery times, costs, and vendor performance. Ensure compliance with company policies, DOT regulations, and safety standards related to transportation and facility operations. Collaborate with vendors, drivers, and internal departments to resolve delivery or scheduling issues promptly. Assist the Facility Supervisor with daily operational support, including inventory control, maintenance coordination, and workflow organization. Receive, prioritize, and dispatch work orders to appropriate supervisors, technicians, and contractors to ensure timely response and completion. Serve as the primary communication link between facility personnel, vendors, and administrative teams regarding work orders, emergencies, and scheduled activities. Maintain detailed records of work orders, emergency calls, and maintenance requests using spreadsheets and ERP systems. Assist the Facility Supervisor with monitoring vendor contracts, scheduling recurring services, and tracking work completion. Generate and distribute operational documents such as route sheets, contact lists, maintenance schedules, and calendars to keep stakeholders informed. Support inventory control by requesting and tracking equipment and supply needs for facility operations. Assist with logistics coordination for semi-truck loads, ensuring accurate documentation and communication for incoming and outgoing equipment shipments. Provide administrative support to the Facility Supervisor, including preparation of reports, data collection, and project tracking. Respond quickly to emergency situations, ensuring appropriate personnel are dispatched and follow-up documentation is completed. Perform light building maintenance, including minor plumbing and electrical tasks, as needed. Support compliance with facility safety protocols and operational procedures. Perform additional duties as assigned to support facility operations. The above statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified; nothing restricts the company's right to change, assign, or reassign duties and responsibilities at any time or for any reason. EDUCATION & EXPERIENCE High School Diploma or Equivalent Required A minimum of seven years related experience and/or training, preferably in the oil and gas industry; or equivalent combination of education and experience. TECHNICAL SKILLS Proficiency in ERP systems and Microsoft Office Suite (Excel, Outlook, Word). Ability to operate standard office equipment (computer, copier, fax, phone system). Strong organizational and communication skills for coordinating multiple priorities. Demonstrates effective verbal and written communication at all levels of the organization. Handles frequent changes, delays, or unexpected events calmly and effectively. Collects, researches, and analyzes data to support decisions. Works independently and knows when to escalate issues. Builds and maintains positive internal and external relationships. Plans and manages time efficiently in a fast-paced environment. WORK ENVIRONMENT/PHYSICAL REQUIREMENTS Sitting - for extended periods without being able to leave the work area. Standing - for extended periods of time without being able to leave the work area. Climbing - ladders, scaffolding, work in overhead areas, etc. Walking - considerable distances, please indicate. Lifting - Up to 50 Lbs. maximum & frequent. Pulling and/or pushing - on a frequent basis. Carrying - regularly carries objects in his/her arms or on the shoulder(s). Grasping - regularly picks up objects with fingers. Reaching - regularly required to use hands and arms to reach objects. Stooping/Crouching - regularly required to bend forward by bending at the waist or by bending legs and spine. Speaking - requires expressing ideas through the spoken word. Listening - requires the perception of speech or the nature of sounds in the air. Personal Protective Equipment Required Hard Hat Safety Glasses Steel-Toe Shoes Protective Clothing Superior Energy Services has Excellent Benefits: Medical, Dental, Vision, Disability, Life, Matching 401(k), and Personal Time Off (PTO) Superior Energy Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran. We are an Affirmative Action and Equal Opportunity Employer that does not discriminate against any job applicant because of race, color, religion, natural origin, gender, pregnancy, sexual orientation, age, disability, veteran status, or other characteristics prohibited by law.
    $29k-37k yearly est. 36d ago
  • Bilingual Patient Relations Specialist

    Viemed Healthcare Inc. 3.8company rating

    Customer service agent job in Lafayette, LA

    Essential Duties and Responsibilities: * Answer calls from patients and other stakeholders * Communicate effectively in both English and Spanish to assist patients with their inquiries * Coordinate with other teams to ensure first call resolution * Provide support such as explaining services and billing to patients * Solid understanding of the products and services offered by the company to assist callers * Provide translation to other members of the VieMed team who are engaging with Spanish speaking patients * Address patient concerns and de-escalate issues when necessary * Follow up with patients to ensure their needs are met and are satisfied with the service * Perform Quality Assurance audits on call recordings in the phone system to provide feedback to department leaders for coaching and guidance to teams. Minimum Qualifications: * High School Diploma or equivalent. * Outstanding customer service skills as evidenced by prior experience. * 1-3 years' work-related experience in a health care setting preferred. * Language Proficiency: Fluent in both English and Spanish with excellent verbal and written skills in both languages required. Preferred Knowledge, Skills, and Abilities: * Excellent communication skills, both written and verbal, to interact knowledgably with patients, physicians, etc. * Strong interpersonal and emotional intelligence skills to effectively problem solve and present solutions * Understands and adheres to confidentiality requirements in relation to patient information You will be expected to work during regular business hours, Monday through Friday, 8:00 a.m. - 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
    $30k-37k yearly est. 60d+ ago
  • Call Center Rep - In Office

    Murrill McDaniel Agency

    Customer service agent job in Lafayette, LA

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • Customer Care Representative

    Home Bank 4.3company rating

    Customer service agent job in Lafayette, LA

    Job Description PURPOSE OF THE JOB This position consistently provides exceptional customer service in a timely and accurate manner resulting in customer satisfaction and retention. Provides direct assistance to customers by utilizing all methods of communication. MAIN DUTIES OF THE JOB Market products and services to customers who contact the bank through the Contact Center using any method of communication Answers all incoming phone/electronic inquiries regarding Bank products and services professionally and enthusiastically in accordance with established policies and procedures Logs incoming calls in Call Manager and Cisco Finesse Research inquiries using all resources available Resolves customer concerns regarding account issues such as balance inquiries, checks, deposit status, stop payments, transfers, errors, statement questions, rate information, update contact information, name, email and address changes, loan questions, loan payoffs, loan payments, website, cancel/reorder Debit cards, order checks, process payments, file disputes, process consumer wires, etc. Quote CD rates and loan payoffs Provide payment service information for Pay my Loan Research transactions on both debit cards and credit cards Provides service and maintenance for debit card and credit card request Encourages and offers assistance in the enrollment of Mobile and Internet Banking services Assists with Internet Banking and Mobile resets and issues for personal and business customers Assists with all digital channel access Keeps Contact Center management informed of the “pulse” of our customers. Displays a genuine concern for resolving customer concerns Handles the customer through to completion and only routes the customer/inquiry to the appropriate department for further research/resolution when appropriate to do so using a warm transfer. Uses tact and skill to handle the customer request Performs other related duties as required WHAT WILL YOU NEED TO SUCCEED High School Diploma or equivalent required Minimum two years of previous experience in Contact Center or Customer Service Previous work experience in a financial institution preferred. Knowledge of telecommunications system Exceptional verbal, written, and interpersonal communication skills Excellent analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation. Excellent reading and comprehension skills including policies, procedures, regulations, instructions, correspondences and memos. Ability to quickly assess (by phone) the customer needs and make recommendations or provide information to the customer. The ability to speak listen to understand information and ideas presented through spoke works and sentences. Work Independently with no direct supervision Must be able to work flexible hours that could range from (8:00 AM - 8:00PM) M-F; 8:00 AM -2:00PM, on a rotating Saturday work schedule. HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT
    $29k-34k yearly est. 17d ago
  • Part-Time Ramp and Customer Service

    Envoy Air Inc. 4.0company rating

    Customer service agent job in Lafayette, LA

    Come and work for Envoy Air, an American Airlines Group Company, at Lafayette Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $13.80/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut We can recommend jobs specifically for you! Click here to get started.
    $13.8 hourly Auto-Apply 13d ago
  • Customer Service Representative - State Farm Agent Team Member

    Brian Schlesinger-State Farm Agent

    Customer service agent job in Scott, LA

    Job DescriptionBenefits: Simple IRA Retirement Plan Life insurance Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Vision insurance As a customer service representative, you will be the primary contact for all customer interactions. You will play a vital role in ensuring a positive customer experience by providing exceptional service and support related to our insurance products and services. We will train you! Previous insurance experience is preferred but not required. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Benefits and Compensation: Base salary plus competitive, uncapped commission Bonus Opportunities Paid time off Health, Dental, and Vision Benefits Life Insurance Simple IRA retirement plan ( available with company match after meeting eligibility criteria) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements We will train you. Previous insurance experience is preferred but not required. Excellent communication skills - written, verbal and listening Goal oriented Organizational skills Proactive in problem solving Ability to work in a team environment Ability to multi-task and Detail oriented Ability to effectively relate to a customer and dedicated to customer service Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $24k-32k yearly est. 23d ago
  • Customer Service Representative Fueler/Washer

    Dev 4.2company rating

    Customer service agent job in Lafayette, LA

    Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Penske Truck Leasing Job Description 2744 NE Evangeline Trwy, Lafayette, LA 70507 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Shift Differentials: Second shift start times after 11am are eligible for $2.00 per hour shift differential Third shift start time after 9pm are eligible for $3.00 per hour shift differential Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: We take pride in offering a competitive wage and great benefits. This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate. Penske offers ongoing skills training for to our maintenance associates, so you can grow your career! General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ300 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 2744 NE Evangeline Thrwy Primary Location: US-LA-Lafayette Employer: Penske Truck Leasing Co., L.P. Req ID: 2329852
    $23k-31k yearly est. 60d+ ago
  • Customer Service Agent

    FF Inc.

    Customer service agent job in Lafayette, LA

    Job DescriptionCustomer Service Agent Job Type: Full-Time& About the Role We are seeking a dedicated and enthusiastic Customer Service Agent to join our growing team. This role is ideal for someone who enjoys interacting with people, delivering solutions, and creating positive experiences. As a Customer Service Agent, you will be the first point of contact for customers-helping them navigate questions, products, services, or general support needs. You will play a key role in maintaining customer satisfaction by providing accurate information, resolving concerns promptly, and ensuring that every interaction reflects our commitment to quality service. This is a great opportunity for candidates looking to build a long-term career in customer support, hospitality, retail, or client relations. Key Responsibilities Provide exceptional customer service by greeting customers, answering questions, and addressing needs in a friendly, professional manner. Assist with product or service information, explaining features, pricing, and policies clearly. Troubleshoot and resolve customer concerns, escalating issues when necessary to supervisors or specialized departments. Process payments, orders, account updates, or returns (if applicable). Maintain accurate records of customer interactions within the CRM or ticketing system. Support daily operations, including inventory checks, opening/closing procedures, or administrative tasks. Maintain a clean, organized, and welcoming environment for customers. Follow company guidelines, policies, and scripts to ensure consistency and compliance. Contribute to team performance goals by meeting service quality standards, handling a high volume of interactions, and helping optimize customer satisfaction. Qualifications Excellent verbal communication and interpersonal skills. Ability to stay calm and professional in fast-paced or high-volume environments. Strong problem-solving abilities with attention to detail. Basic computer literacy, including navigating systems, typing, or updating records. Dependable, punctual, and committed to teamwork. Prior customer service, retail, hospitality, or call center experience is helpful but not required-training is provided. Who Succeeds in This Role This position is perfect for individuals who enjoy helping people, solving problems, and creating meaningful interactions. You'll thrive here if you're positive, patient, detail-oriented, and comfortable speaking with a variety of customers. Whether you're starting your career or looking to grow within customer service, this role provides stable, rewarding, hands-on experience.
    $19k-25k yearly est. 4d ago
  • Recovery Center Customer Service Representative - Youngsville, LA

    1St. Franklin Financial 4.4company rating

    Customer service agent job in Youngsville, LA

    Join the 1st Franklin team in our Recovery Center location. Salary: $14.00 - $15.75 We are looking for an individual who is open-minded and focused with a team player mentality. This position works closely with Branch Operations and the court system utilizing professionalism, patience, curiosity, a results-orientation, to perform responsibilities. Principal Accountabilities and Key Activities Process and file suits in various state courts Prepares and processes documents for filing legal action through the court system Conducts follow-up communication with court system on progress of action filed Resolve issues with court system for documents improperly filed Obtains contact information for us in collections and recovery efforts Performs a wide variety of clerical duties Education, Qualifications and Experience High School Diploma or equivalent Serving our customers by working onsite at the Recovery Centers location(s) is an essential function of this job (working from home is not permitted under any circumstances) Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written) Proficient with MS Office Suite products Must possess a valid driver's license and the ability to operate an automobile 1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.
    $14-15.8 hourly 5d ago
  • Call Center Representative

    Luxury Bath Technologies

    Customer service agent job in Lafayette, LA

    Luxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling fixtures. Thereby, we enrich the lives of those we touch. We are looking to hire an experienced Call Center Representative at our Lafayette, Louisiana office. This is NOT a remote position. A qualified applicant will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Base salary per hour based on competitive hourly pay plus commission. Room for advancement. Limited positions available. APPLY NOW! Job duties include: Schedule and confirm appointments Answer inbound calls and make outbound calls Customer Service Manage sales reps schedules Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes an hourly rate and bonus opportunities. **************
    $24k-32k yearly est. Auto-Apply 8d ago
  • Customer Service And Coffee Barista

    New Iberia

    Customer service agent job in New Iberia, LA

    Village Deaux in New Iberia, LA is looking for one barista to join our friendly and hardworking team. We are located at 724 E. Admiral Doyle Drive in College Park Shopping Center. Our ideal candidate is a self-starter, motivated, and engaged. This position will start out as part-time but can grow into a full-time position. Responsibilities Assist in filling food orders, prepping the shop for the next day, and keeping the shop clean Prepare hot and cold cafe-style drinks in accordance with customer needs Maintain a clean and tidy work area Follow health and safety guidelines Interact with customers regularly and professionally Qualifications Proven working experience as a barista a plus High integrity with a great attendance record Strong attention to detail Ability to listen and communicate effectively We are looking forward to reading your application.
    $19k-25k yearly est. 12d ago
  • Customer Service Representative

    Chevron Stations

    Customer service agent job in Lafayette, LA

    Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1746 Station Address: 3632 Mt Diablo Blvd, Lafayette, CA 94549 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.75 - $19.75 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
    $18.8-19.8 hourly Auto-Apply 60d+ ago
  • Customer Service / Sales Representative

    RNR Tire Express and Custom Wheels

    Customer service agent job in Lafayette, LA

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $24k-32k yearly est. 60d+ ago
  • Customer Service And Coffee Barista At Village Deaux New Iberia

    Village Deaux-New Iberia

    Customer service agent job in New Iberia, LA

    Job Description Village Deaux in New Iberia, LA is looking for one barista to join our friendly and hardworking team. We are located at 724 E. Admiral Doyle Drive in College Park Shopping Center. Our ideal candidate is a self-starter, motivated, and engaged. This position will start out as part-time but can grow into a full-time position. Responsibilities Assist in filling food orders, prepping the shop for the next day, and keeping the shop clean Prepare hot and cold cafe-style drinks in accordance with customer needs Maintain a clean and tidy work area Follow health and safety guidelines Interact with customers regularly and professionally Qualifications Proven working experience as a barista a plus High integrity with a great attendance record Strong attention to detail Ability to listen and communicate effectively We are looking forward to reading your application. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $23k-31k yearly est. 13d ago
  • Customer Service Technician

    Brightspeed

    Customer service agent job in Ville Platte, LA

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: High School diploma or equivalent experience Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills #LI-GF1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Diversity, equity and inclusion are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer/Veterans/Disabled For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice
    $24k-35k yearly est. 60d+ ago
  • Customer & Health Services Representative

    HASC Personnel Services

    Customer service agent job in Brusly, LA

    Full-time, Temporary Description The 30+ year company supports the petrochemical and manufacturing industry domestically and internationally and is positioned along the Gulf Coast providing training, occupational medicine, and innovative solutions to industry. The Customer & Health Service Representative plays a critical role in supporting training, customer service, and occupational health services across the organization. This position combines responsibilities from eLearning lab proctoring, customer service scheduling, and occupational health testing to ensure seamless operations and high-quality service delivery. The specialist will work closely with trainees, instructors, and medical staff to maintain compliance, efficiency, and professionalism in all assigned tasks. Essential Job Responsibilities Training & eLearning Support Ability to open or close eLearning lab daily; maintain cleanliness and inventory. Check in trainees, verify identification, and launch courses or exams. Proctor trainees and enforce testing protocols and company policies. Assist Safety Instructors with classroom setup, material inventory, and testing procedures. Report course discrepancies and unethical behavior to management. Customer Service & Scheduling Greet and process trainees, verify credentials, and issue badges. Handle fax registrations, payments, and course requirement confirmations. Use custom software applications for scheduling and trainee management. Respond to customer inquiries and assist other departments during peak periods. Occupational Health Services Administer respirator fit tests, audiometric tests, drug/alcohol screenings, and pulmonary function tests. Calibrate, inspect, and maintain testing equipment per manufacturer guidelines. Ensure confidentiality of customer data and compliance with CFR standards. Disinfect and inspect equipment after each use. Respond to after-hours calls and support medical services as needed. Preferred Skills & Qualifications Strong customer service and communication skills (written and oral). Ability to work independently and adapt to varied environments. Proven decision-making under pressure and attention to detail. Willingness to cross-train and assist other departments. Ability to learn and use custom software applications. Requirements High school diploma or GED. Entry-level proficiency in Microsoft Word, Excel, PowerPoint, and Internet Explorer. Basic knowledge of computer hardware and software. Willingness to travel and work at different locations as needed. Completion of required certifications (NIOSH, CAOCH, drug/alcohol testing) within designated timeframes. Physical Demands While performing the duties of this job, the employee is regularly required to read, talk or hear. The employee frequently is required to stand, walk, sit, use hands to handle training equipment and tools, reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment This job is typically in a training lab or clinic like office environment and will also require travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reporting Responsibilities The Customer & Health Services Representative reports directly to the supervisor of operations. This position does not have direct reports.
    $24k-32k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Scott Watkins-State Farm Agent

    Customer service agent job in Rayne, LA

    Job DescriptionBenefits: License Reimbursement Hourly Plus Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Scott Watkins - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 21d ago
  • Senior Dispatcher - Superior Completion Services

    Superior Energy Services 4.7company rating

    Customer service agent job in Lafayette, LA

    **Superior Completion Services, a Superior Energy Services Company** , has the technology, resources, and experience to deliver effective well-completion services in any downhole condition. As a global provider of best-in-class conventional, unconventional, intelligent, and sand control tools, Superior Energy provides field-proven state-of-the-art technology that reduces risk, increases completion efficiencies, and maximizes production on land, shelf, Deepwater, and Ultra-Deepwater arenas. Through participation in the E-Verify program, Superior Energy Services, Inc., electronically verifies the employment eligibility and the validity of all new hires' Social Security Numbers. SES, LLC - Completions Services is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. **Join Our Growing Team at Superior Completion Services!** **Superior Completion Services** **is excited to seek the position of a** **Senior Dispatcher** **in our** **Lafayette, LA.** **office.** Join our dynamic team as a **Senior Dispatcher** , where you'll play a key role in keeping our operations moving. You'll coordinate logistics, schedule and order trucks, manage loading and unloading, and ensure all shipping documentation is accurate and timely. You'll also prepare REQs and POs, support daily facility operations, and help keep deliveries on track, cost-effective, and compliant. If you thrive in a fast-paced environment and love being at the center of the action, this role puts you right where the momentum happens. **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Coordinate and schedule all inbound and outbound trucking operations to support facility and customer requirements. + Order and dispatch trucks based on operational priorities and availability. + Oversee the loading and unloading of trucks to ensure accuracy, safety, and efficiency. + Prepare and process requisitions (REQs) and purchase orders (POs) for trucking services and related expenses. + Maintain accurate records of shipments, deliveries, freight bills, and supporting logistics documentation. + Communicate regularly with the Facility Supervisor regarding trucking schedules, material status, and potential delays. + Track and report on logistics performance metrics such as delivery times, costs, and vendor performance. + Ensure compliance with company policies, DOT regulations, and safety standards related to transportation and facility operations. + Collaborate with vendors, drivers, and internal departments to resolve delivery or scheduling issues promptly. + Assist the Facility Supervisor with daily operational support, including inventory control, maintenance coordination, and workflow organization. + Receive, prioritize, and dispatch work orders to appropriate supervisors, technicians, and contractors to ensure timely response and completion. + Serve as the primary communication link between facility personnel, vendors, and administrative teams regarding work orders, emergencies, and scheduled activities. + Maintain detailed records of work orders, emergency calls, and maintenance requests using spreadsheets and ERP systems. + Assist the Facility Supervisor with monitoring vendor contracts, scheduling recurring services, and tracking work completion. + Generate and distribute operational documents such as route sheets, contact lists, maintenance schedules, and calendars to keep stakeholders informed. + Support inventory control by requesting and tracking equipment and supply needs for facility operations. + Assist with logistics coordination for semi-truck loads, ensuring accurate documentation and communication for incoming and outgoing equipment shipments. + Provide administrative support to the Facility Supervisor, including preparation of reports, data collection, and project tracking. + Respond quickly to emergency situations, ensuring appropriate personnel are dispatched and follow-up documentation is completed. + Perform light building maintenance, including minor plumbing and electrical tasks, as needed. + Support compliance with facility safety protocols and operational procedures. + Perform additional duties as assigned to support facility operations. The above statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified; nothing restricts the company's right to change, assign, or reassign duties and responsibilities at any time or for any reason. **EDUCATION & EXPERIENCE** + High School Diploma or Equivalent Required + A minimum of **seven** years related experience and/or training, preferably in the oil and gas industry; or equivalent combination of education and experience. **TECHNICAL SKILLS** + Proficiency in ERP systems and Microsoft Office Suite (Excel, Outlook, Word). + Ability to operate standard office equipment (computer, copier, fax, phone system). + Strong organizational and communication skills for coordinating multiple priorities. + Demonstrates effective verbal and written communication at all levels of the organization. + Handles frequent changes, delays, or unexpected events calmly and effectively. + Collects, researches, and analyzes data to support decisions. + Works independently and knows when to escalate issues. + Builds and maintains positive internal and external relationships. + Plans and manages time efficiently in a fast-paced environment. **WORK ENVIRONMENT/PHYSICAL REQUIREMENTS** + **Sitting -** for extended periods without being able to leave the work area. + **Standing -** for extended periods of time without being able to leave the work area. + **Climbing -** ladders, scaffolding, work in overhead areas, etc. + **Walking -** considerable distances, please indicate. + **Lifting -** Up to 50 Lbs. maximum & frequent. + **Pulling and/or pushing -** on a frequent basis. + **Carrying -** regularly carries objects in his/her arms or on the shoulder(s). + **Grasping -** regularly picks up objects with fingers. + **Reaching -** regularly required to use hands and arms to reach objects. + **Stooping/Crouching -** regularly required to bend forward by bending at the waist or by bending legs and spine. + **Speaking -** requires expressing ideas through the spoken word. + **Listening -** requires the perception of speech or the nature of sounds in the air. **Personal Protective Equipment Required** + Hard Hat + Safety Glasses + Steel-Toe Shoes + Protective Clothing **Superior Energy Services has Excellent Benefits** : Medical, Dental, Vision, Disability, Life, Matching 401(k), and Personal Time Off (PTO) Superior Energy Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran **.** _We are an Affirmative Action and Equal Opportunity Employer that does not discriminate against any job applicant because of race, color, religion, natural origin, gender, pregnancy, sexual orientation, age, disability, veteran status, or other characteristics prohibited by law._ Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $29k-37k yearly est. 36d ago
  • CSR/Intake Specialist

    Viemed Careers 3.8company rating

    Customer service agent job in Lafayette, LA

    Essential Duties and Responsibilities Learns and maintains knowledge of current patient database and billing system. Has proper phone etiquette and represents Home Sleep Delivered, LLC in a professional manner. Obtains patient demographic and health insurance information; collects co-pay if appropriate. Enters patient information into the computer system. Verifies & records insurance benefits. Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management. Able to read through and understand medical documentation effectively. Interacts professionally with physicians, patients/family, and Co-Workers. Schedules set ups, as called into Home Sleep Delivered, LLC, by physicians or physician's office staff, per policy and procedure. Answers telephone in a polite and professional manner. Communicates information to appropriate personnel. Communicates appropriately and clearly to Manager, and other superiors. Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit. Utilizes initiative; strives to maintain steady level of productivity; self-motivated. Organization and management of Secretary's activities reflect due consideration for the needs of the facility and staff. Makes decisions reflecting knowledge of facts and good judgment, within the coordinator's scope of practice. Manages and operates computer equipment safely and correctly. Completes other duties, as assigned. Minimum Qualifications: High School Diploma required 1-3 years of administrative experience in an office setting preferred. Excellent communication skills, both written and verbal to interact knowledgeably with employees and managers. Physical Demands: Sitting at desk Operation of office equipment and computer
    $27k-33k yearly est. 60d+ ago
  • Call Center Rep - In Office

    Murrill McDaniel Agency

    Customer service agent job in Opelousas, LA

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Lafayette, LA?

The average customer service agent in Lafayette, LA earns between $17,000 and $28,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Lafayette, LA

$22,000

What are the biggest employers of Customer Service Agents in Lafayette, LA?

The biggest employers of Customer Service Agents in Lafayette, LA are:
  1. FF Inc.
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