Customer service agent jobs in Sioux Falls, SD - 148 jobs

At Goal Solutions we believe our employees are our greatest asset. We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized. We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a positive environment. If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD. Full Time Shifts: Monday-Friday various shifts between 7am-7pm* *Mon - Fri 10:30am-7pm qualifies for 10% shift differential on ALL hours! Part Time Shift: ask for availability Starting Pay Range: $15-$18 + up to $450/month bonus Bilingual Pay Incentive: +$2/hour Enjoy our perks like: Free snacks in the office 14 paid holidays every year The best work culture you've ever known! Full timers also enjoy: 3-week vacation accrual 401(k) + company match up to 4% Medical, dental, and vision coverage Annual HSA contribution of $1,650 Life insurance, disability, and critical illness Tuition reimbursement program Paid Parental Leave $2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day Community funds, wellness funds, and more : The Customer Service Representative role encompasses key responsibilities which may include answering inbound calls, making outbound calls, responding to emails, and performing administrative projects. Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account. Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options. Ideal candidates will demonstrate strong attention to detail and the ability to adhere to various rules and regulations related to consumer loans across multiple clients. Administrative responsibilities primarily include procedural tasks such as recording and tracking documents, phone call or email follow-up and special fact gathering assignments as needed. Responsibilities: Perform responsibilities following standard operating procedures to meet or exceed documented service level goals Have a high degree of awareness and understanding of information security Answer inbound calls and reach first touch resolution on borrower questions or issues Make outbound calls to respond to customer voice mails, provide loan updates, and provide options or counseling to borrowers in need of repayment assistance Respond to customer emails and mail Record customer interactions, open/close activities in system of record Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards Essential Functions: Regular and punctual attendance Answer customer inquiries Adhere to policies and procedures Complaint resolution that aligns with Goal's core values Customer retention and relationship building Documentation and data entry Work Environment and Physical Demands: Ability to stand / sit for extended hours of time Ability to remain at workstation for long periods of time Ability to work in an environment with a moderate to loud noise level Heavy keyboard/mouse usage required with repetitive movements Basic Minimum Requirements: 2+ years call center customer service or retail customer service position Proficiency in Microsoft Outlook, Word, and Excel Workflow management experience Ability to follow documented Best Practices and Standard Operating Procedures Ability to communicate in a clear, concise, and professional manner Ability to prioritize, be organized, and manage time effectively to meet service level goals Bonus points if you have: Consumer finance or student loan experience An eagerness to learn and grow your leadership skills A drive to succeed, a sense of urgency, and a passion for your work An all-around team player attitude Learn more about our benefits by viewing our 2025 Employee Benefits Brochure. Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise. Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management. Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Equal Employment Opportunity It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

**"We Push the Boundaries of Possibilities for our Communities** **."** **Overview of the Position Responsibilities** : The Customer Care Specialist will take all inbound service calls specializing in billing and technical support. This critical role will own the customer interaction to service completion as the primary customer support role for Bluepeak. If this sounds exciting, please read on. Be part of our innovation- building and delivering a fiber-rich internet connection to people's doorsteps. *This position is located in Sioux Falls, SD **What You Will Do:** + Support billing calls by processing payments; accurately educating customers on their billing cycle, payment due dates and impact of non-pay status; accurately educating the customer on general charges to their account based on package and prorations when changes are made to the package. + Proactively review the customer's account and educate the customer on additional service options. + Support all Bluepeak video, phone, and internet products with basic and advanced troubleshooting to resolve customer issues. + Escalate any customer issues that may be indicative of larger network issues. + All other related duties as assigned. **What You Will Need:** + At least one year of customer service experience required, with prior call center experience a plus. + Highschool diploma or GED required. + Define problems, collect data, establish facts, and solve practical issues. + Ability to effectively communicate complex technical support and billing information to customers. + Read and interpret documents, such as safety rules, product information and training materials. + Excellent written and verbal communications skills including active listening skills and telephone etiquette are required. + Good analytical and problem-solving skills. + Great organizational and interpersonal skills. + Ability to maintain professionalism in challenging and/or changing situations. + Must be able to pass a background and drug test prior to employment. **Why Work at Bluepeak?** + Competitive Compensation + Annual Bonus Eligibility + Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k) + Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days + Professional Development With an Emphasis on Internal Promotion + Employee Discounts on Bluepeak Services, Including Internet + Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers! **About Us** We believe that the size of the city shouldn't determine the quality of the technology. That's why we are building for you: Faster, more reliable, and without the things that get in the way of great service-like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we're not only providing the best fiber connections in your community, but we're also meeting the growing needs for how you live. Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

General Description: This person will be part of a small team of Ag sales staff providing customer service at the front counter and over the phone during business hours. Applicants should be personable and have the ability to prioritize customer service. Experience in the animal health industry with products, feed, nutrition and procedures, particularly with cattle, is preferred. In addition, ideal candidates will be proficient with computers and various technologies or be willing and able to learn. General knowledge of the industry and locations a plus. Responsibilities: Answer customer questions regarding products and services provided by Sioux Nation Pull and pack customer orders, including feed orders if applicable Inventory counting and management of expired inventory Assisting Field Marketers with inventory questions Maintaining customer records for order processing and account management Partnering with Inside Sales and Warehouse team on shipping and receiving needs Working alongside sales, vendors and marketing to upsell or cross sell products Communicate effectively with locations and management about inventory needs Other duties as assigned Requirements: Previous experience in the animal health industry preferred, but not required. Must have basic office and customer service skills Willing to follow direction and be part of a team May be required to pass pre-employment physical as position requires bending, stooping, standing for hours, pulling and lifting up to 50lbs. List not all inclusive. We want you to join us in our mission to help livestock producers reach their full potential and achieve success in their operations. Together, we can make a meaningful impact and help create a more sustainable and profitable future for the livestock industry.

Full-time Description Vervent is looking for people with six (6) months of collection/customer service experience in a call center environment! WHERE: Vervent - 2700 S Lorraine Place, Sioux Falls, SD 57106 WHY: You need a job & we're hiring! WHEN: Start date: TBD PAY: $19.50-$21.50/hour - this position is eligible for monthly incentives in addition to base pay! BENEFITS: Full benefits offered - Medical, Dental, Vision, 401k - More details below! SCHEDULE: Multiple schedules offered Details: The Call Center Account Advisor is responsible for contacting and collecting within all account portfolios while delivering a best-in-class customer service experience to our borrowers and clients. Why Vervent? Company Perks: Medical, FSA & HSA, Dental, Vision + More! 401k - 100% vested once you start contributing. Generous company match! Regular employee health, wellness & engagement activities! Pet Insurance, because fur babies are important to us too! About Vervent: As a fintech leader, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services and our goal is to empower companies to accelerate business, drive compliance, and maximize service. To learn more, please visit Vervent.com . If you're interested in reviewing the full , continue reading below… Primary Responsibilities: Meet and surpass key performance indicators as specified by Management. Provide an exceptional customer experience within all communication channels. Knowledge and adherence to specific guidelines by portfolio. Advising borrowers of all options available to them specific to portfolio (forbearance, modified payment plans, deferments available, etc.). Properly follow up on all assigned tasks as needed. Process all transactions and communications accurately. Protect consumer data in all communications. Strictly adhere to department standards for maintenance and documentation of borrower accounts by consistently maintaining current borrower, collateral, and status information on all accounts. Promote good working relations with all other internal and external teams. Perform other tasks and special projects as requested by Call Center Management to ensure proper functioning of the department. #LI-Onsite Requirements High School Diploma or equivalent required. Must be fluent in both English and Spanish, with strong verbal and written communication skills in both languages. Six (6) months of collection/customer service experience in a call center environment. Intermediate or greater knowledge of software such as Microsoft Windows, Microsoft Office Programs, and various Internet Browsers preferred. Exceptional customer service skills, good communication, and organization skills. Able to handle diverse duties and changing processes/deadlines. Ability to work in a fast-paced environment. Ability to work in teams. Additional Vervent Details: Founded in 1986, purchased by current CEO, David Johnson, in 2008 Privately owned by Stone Point Capital, Vervent Management and other passive investors 1,500 Employees Lines of Business: Primary Servicing - Loan, Credit Card, and Lease Servicing Capital Markets Services - Backup Servicing, Verifications, Structured Settlements, eVault, etc. Credit Card Programs - Fully-Managed Credit Card Programs (secured and unsecured), Managed Card Services, Application Processing Clients include consumer and small business “marketplace” lenders, finance companies, leasing companies, insurance companies, captive finance companies, alternative capital providers, consumers and banks To learn more, please visit Vervent.com. Physical Requirements: The work is of an intellectual nature. While performing the functions of this job, the employee is required to stand and sit for prolonged periods. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech. This position requires the ability to operate a keyboard, computer mouse, telephone, fax, copier, writing tools, and other standard office equipment. On an occasion, an employee will be asked to lift items weighing up to 35 lbs. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary: The pay range for this role is $19.50 to $21.50 per hour.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Sioux Falls area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time Monday to Friday Driver's License (Required)

CORTRUST BANKThe mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter. CorTrust Bank is seeking a Full Time Customer Service Representative in our Sioux Falls community! It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like a 401k with employer match, Employee Stock Ownership Plan, insurance coverage options, paid time off, service awards, community service opportunities, an Employee Assistance Program, and a stable work environment. Summary: The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties. Key areas of responsibility: Customer service: Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies. Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries. Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible. Teller transactions & cash handling: Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, savings bonds, domestic wire transfers, withdrawals, and more. Open new personal deposit accounts, using your knowledge of Bank products and services to help customers choose the best account to fit their needs. Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels. Administrative & compliance: Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality. Understand requirements for customer identification procedures to accurately process name changes, manage customer debit cards, add signers, and perform additional customer maintenance functions. Process reports, run proof work, and complete general ledger maintenance and reconciliation. Other duties as assigned. Key competencies: The ideal candidate for Customer Service Representative possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, problem solve and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Knowledge of Federal banking regulations and industry workflow is a plus but isn't required. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations. CorTrust is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11.2 - $13 per hour Salary Range: 11.2 - 13 We are an equal opportunity employer and participate in E-Verify in states where required.

Job Description Perform duties that may include a combination of answering telephones, order entry, quoting, or handling product questions. Interact with customers over the phone and email to provide information in response to inquiries about products and services and to handle and resolve questions. ESSENTIAL FUNCTIONS: Prepare orders obtained and submit orders for processing. Confer with customers by telephone or email to provide information about products or services, pricing, availability, credit terms, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing questions by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Complete customer onboarding in Business Central. Communicate with customers, employees, and visitors to answer questions, explain information, take orders, and/or address complaints. Quoting SKILLS: Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking-Talking to others to convey information effectively. Service Orientation-Actively looking for ways to help people. Persuasion-Persuading others to change their minds or behavior. Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Physical Requirements- Extended sitting or standing. Some pushing, pulling, bending and twisting. Ability to lift up to 50lbs. KNOWLEDGE, EXPERIENCE AND EDUCATION: Associates degree preferred - High school diploma (or GED or high school equivalence certificate). Knowledge of principles and processes for providing customer and personal services. This includes external and internal customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures and systems, such as Microsoft Office and Business Central, and other office procedures and terminology. #hc157582

Are you passionate about advancing bovine genetics and reproductive success? Do you thrive in a hands-on, fast-paced environment where your expertise directly contributes to client success? Trans Ova Genetics is seeking a skilled and motivated Professional Services Veterinarian to support and multiply the success of our clients' breeding programs through exceptional advanced reproductive technologies. In this role, you will represent Trans Ova Genetics on-farm by delivering advanced reproductive services such as embryo transfer (ET), ovum pickup (OPU), and ultrasonography. As a key member of our team, you will work closely with clients and collaborate across departments within Trans Ova to support the ongoing growth and success of our clients' genetic goals. Trans Ova Genetics provides in-depth training that provides a solid foundation prior to supporting client production and would require time dedicated to our training facility in Sioux Center, IA, which is critical to the success of this role. This position requires extensive travel across our southern region, including Texas, Oklahoma, Arkansas, New Mexico, and Louisiana. Our ideal candidate would be located near Wichita Falls, TX, but we are excited to invite those living in northern Texas and southern Oklahoma to apply. Key Responsibilities: Perform bovine embryo flushing and transfer procedures in on-farm settings. Conduct ultrasound-guided transvaginal ovum pickup (OPU) procedures for in vitro fertilization (IVF) embryo production. Design, implement, and review superovulation and synchronization protocols for both donor and recipient cows. Use ultrasonography to: Determine pregnancy status in recipient cows. Evaluate fetal gender in ET and IVF pregnancies. Assess fetal number and viability in cows implanted with cloned or research embryos. Perform rectal palpations to evaluate the reproductive condition of incoming or backgrounded recipient cows. Ensure rigorous biosecurity compliance and help develop strategies to minimize disease transmission across all environments. Build strong relationship by providing excellent communication to our clients to ensure trust, transparency, and alignment. Other Skills and Valued Experience: Deep passion for bovine reproduction and a drive for continuous improvement in reproductive technologies. Demonstrated hands-on experience in bovine embryo transfer, IVF procedures, and reproductive evaluation strongly preferred. High level of professionalism with excellent verbal and written communication skills. Must possess strong physical stamina and the ability to perform repeated manipulations of the bovine reproductive tract. Excellent hand-eye coordination, manual dexterity, and tactile sensitivity required for delicate procedures. Professional Services Veterinarian Education & Certification Requirements: Doctor of Veterinary Medicine (DVM) degree or equivalent from a US accredited institution. Full current accreditation with the USDA - APHIS. Licensure to practice veterinary medicine in applicable states, or the ability to obtain licensure in a timely manner. Certification with the American Embryo Transfer Association (AETA), or the ability and willingness to obtain certification.

Answers customer calls in a timely and professional manner Takes sales orders, diagnoses product issues, assists with warranty concerns and returns products as necessary Assists customers with delivery dates, open order status, assembly concerns and general account maintenance as requested Assists customers with technical support and troubleshooting of field issues Communicates with all departments to source answers to questions and concerns Provides continual follow up with customers and coworkers to ensure all are informed Understanding the office workflow and use of office equipment Works with product coordinators on new product development and enhancements. Requirements · Must have outgoing, positive personality and good with people · Must be self motivated and driven with the ability to multitask · Should have excellent problem solving abilities · Must have mechanical abilities · Must be a team player with strong communication skills · Basic computer skills of Word, Excel, and Outlook · Must have professional and friendly telephone skills · Must be detail oriented, personable, and assertive when necessary

Job DescriptionDescription: Pay $16-$18 Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include: Answering phones to either direct callers to the proper department or to answer any questions they may have. Finalizing orders, taking payments, and scheduling deliveries and pickups. Processing returns and processing initial paperwork for warranty claims. Making changes and cancellations to orders when appropriate. Updating customers on changes to their order status. Processing finance applications. The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed. Processes sales for accessories and other small purchases. Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods. Other duties as assigned. Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements: Education: Must be working towards or have a high school diploma or GED. Experience: Six months of customer service experience preferred. Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds. Other: Must be able to communicate effectively both verbally and in writing. *Reasonable accommodation will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.

Objective: Responsible for the oversight and installation of machines and equipment within the PIPESTONE truck wash locations. Role and Responsibilities: Responsible for overseeing all maintenance performed on pressure washing machines and related equipment at PIPESTONE managed truck wash locations Overseeing the installation of any new pressure washing machines and related equipment at PIPESTONE managed truck wash locations Orders and installs replacement parts for machines. Performs preventive maintenance inspections and service on machines. Records and reports damaged, worn, or broken parts. Coordinates regular maintenance on machines. Identify the causes of unexpected breakdowns of machines. Repairs broken machines quickly and efficiently. Cleans, organizes, inventories, stocks, and otherwise maintains shop areas, parts, tools, and supplies. Prepare reports documenting work performed. Assist with power washing as needed Work on small engines as needed Scheduling service work on livestock trailers as needed Light mechanical and electrical work on livestock trailers as needed Qualifications and Education Requirements: Vocational or college with related coursework or equivalent experience related to pressure washing machines and related equipment, required Mechanically inclined with great problem-solving skills Good communication skills Organized with good attention to detail Be proficient in MS Office/Nitro PDF/etc. Work Environment: Works well with a team as well as individually Ability to work in a fast-paced environment Physical Requirements: Prolonged periods of standing or sitting Able to bend, stretch, push, pull and move as needed to reach, clean and service machinery Must be able to visually inspect machines Must be able to lift or carry up to 50 lbs. Additional Requirements: Must possess a valid driver's license and be able to pass the required MVR to drive PIPESTONE company vehicles Compensation/Benefits: $60,000-$70,000 base salary, depending on experience Benefit Package includes Paid Single Health Insurance, Family Health Coverage Available Dental/Vision/Life/Disability Insurance Retirement Plan Holidays & Paid Time Off

The Collections Representative is responsible for managing overdue accounts and recovering outstanding debts. Their primary duties include contacting customers through phone, email, or mail to discuss unpaid bills, negotiation payment plans and maintaining accurate records of all interactions all while ensuring compliance with relevant laws and regulations. Essential Job Functions Contacting Customers: Reach out to customers through phone, email, or mail to discuss overdue accounts and arrange for payment. Negotiating Payment Plans: Collaborate with customers to establish manageable payment plans while ensuring timely debt recovery. Updating Account Information: Maintain accurate records of customer interactions, payment agreements, and account statuses in the company's database. Researching Accounts: Investigate and analyze customer accounts to understand the reasons for non-payment and determine the best course of action. Collaborating with Team Members: Work on-site with coworkers, management, and other departments to resolve customer issues and ensure accurate account information. Participate in on-site training and development activities to enhance skills and performance. Compliance: Ensure all collection activities comply with relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA). Problem-Solving: Identify and address any issues or disputes that arise during the collection process, working to find solutions that are acceptable to both the company and the customer. Customer Service: Provide excellent customer service by being empathetic, professional, and respectful during all interactions with customers. Monitoring Accounts: Regularly review account statuses to identify any changes or improvements and take appropriate action. Physical Abilities Sitting for Extended Periods: Ability to sit comfortably for long periods while making calls and working on a computer. Manual Dexterity: Efficient use of a keyboard and mouse for data entry and navigating software applications. Speaking Clearly: Strong verbal communication skills for effective negotiation and conveying information. Hearing Ability: Good hearing to understand customer responses during phone conversations. Visual Ability: Ability to read and review documents, screens, and reports accurately. Communication Skills Auditory Abilities: Active listening to understand customer concerns and ensure accuracy during conversations. Verbal Communication: Clear and confident speaking to convey information, persuade customers, and build rapport. Written Communication: Professional and clear writing for emails, messages, and accurate documentation. Reading and Comprehension: Understanding company policies, analyzing account details, and solving problems using written information. Qualifications High school diploma or equivalent. Previous experience in collections, customer service, or related field. Strong negotiation and communication skills. Proficiency in using computer software and databases. Knowledge of relevant laws and regulations, such as the FDCPA. This is to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this Company. This job description is not to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Mission : The Collections Quality Control Agent is responsible for ensuring the effectiveness and compliance of the rent collection process across the assigned portfolio. This role involves in-person interactions with residents to address delinquent accounts, overseeing virtual collection agents, and performing phone-based collection efforts. The agent will play a vital role in maintaining accurate records and ensuring all notices are posted and collection procedures are followed in accordance with company policy. Accountabilities: Conduct on-site visits and knock on tenant doors to collect delinquent rent payments. Maintain professionalism and ensure interactions comply with fair housing laws and company policies. Verify that all required notices are posted accurately and according to company policy and local regulations. Supervise and coordinate the efforts of a team of virtual collection agents. Monitor team performance to ensure adherence to collection strategies and goals. Make outbound calls to residents to resolve delinquent accounts. Negotiate payment arrangements and follow up on payment commitments. Provide regular updates to the Regional Manager on collection activities, delinquencies, and team performance. Other duties as assigned by Regional Manager. Critical Success Factors Passion - for the company's mission Positive- Can-do attitude with a commitment to excellence Assertiveness- Confidently and effectively communicate expectations, enforce company policies and handle challenging interactions with residents and team members. Goal Oriented - naturally motivated to reach goals. Customer service oriented- strong organizational skills Interpersonal/Communication Skills - an innate ability to channel different points of view; Able to establish and maintain excellent relationships and credibility quickly; Create team atmosphere with internal staff while achieving key objectives. Maturity - Able to operate independently and as a member of the team. Professional - unquestionable integrity, credibility, and character, who has demonstrated high moral and ethical behavior. Key Processes: Rent Collections Education, Training and Qualifications Proven experience in collections, including negotiation and conflict resolution skills, is . Strong interpersonal and communication skills, both in person and over the phone. Ability to work independently and manage time effectively. Previous experience in property management is preferred. Familiarity with rent collection procedures and housing regulations. Microsoft Office experience is , and any property management software experience is desired. AppFolio knowledge is A+. Available to work a flexible schedule including evenings and weekends as needed Physical Requirements: While performing the duties of this job, the employee is regularly required to walk; sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk, reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.

At Goal Solutions we believe our employees are our greatest asset. We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized. We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a positive environment. If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD. Full Time Shifts: Monday-Friday various shifts between 7am-7pm* *Mon - Fri 10:30am-7pm qualifies for 10% shift differential on ALL hours! Part Time Shift: ask for availability Starting Pay Range: $15-$18 + up to $450/month bonus Bilingual Pay Incentive: +$2/hour Enjoy our perks like: Free snacks in the office 14 paid holidays every year The best work culture you've ever known! Full timers also enjoy: 3-week vacation accrual 401(k) + company match up to 4% Medical, dental, and vision coverage Annual HSA contribution of $1,650 Life insurance, disability, and critical illness Tuition reimbursement program Paid Parental Leave $2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day Community funds, wellness funds, and more : The Customer Service Representative role encompasses key responsibilities which may include answering inbound calls, making outbound calls, responding to emails, and performing administrative projects. Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account. Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options. Ideal candidates will demonstrate strong attention to detail and the ability to adhere to various rules and regulations related to consumer loans across multiple clients. Administrative responsibilities primarily include procedural tasks such as recording and tracking documents, phone call or email follow-up and special fact gathering assignments as needed. Responsibilities: Perform responsibilities following standard operating procedures to meet or exceed documented service level goals Have a high degree of awareness and understanding of information security Answer inbound calls and reach first touch resolution on borrower questions or issues Make outbound calls to respond to customer voice mails, provide loan updates, and provide options or counseling to borrowers in need of repayment assistance Respond to customer emails and mail Record customer interactions, open/close activities in system of record Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards Essential Functions: Regular and punctual attendance Answer customer inquiries Adhere to policies and procedures Complaint resolution that aligns with Goal's core values Customer retention and relationship building Documentation and data entry Work Environment and Physical Demands: Ability to stand / sit for extended hours of time Ability to remain at workstation for long periods of time Ability to work in an environment with a moderate to loud noise level Heavy keyboard/mouse usage required with repetitive movements Basic Minimum Requirements: 2+ years call center customer service or retail customer service position Proficiency in Microsoft Outlook, Word, and Excel Workflow management experience Ability to follow documented Best Practices and Standard Operating Procedures Ability to communicate in a clear, concise, and professional manner Ability to prioritize, be organized, and manage time effectively to meet service level goals Bonus points if you have: Consumer finance or student loan experience An eagerness to learn and grow your leadership skills A drive to succeed, a sense of urgency, and a passion for your work An all-around team player attitude Learn more about our benefits by viewing our 2025 Employee Benefits Brochure. Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise. Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management. Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Equal Employment Opportunity It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Powered by JazzHR WO2XH1ueuu

**"We Push the Boundaries of Possibilities for our Communities** **."** **Overview of the Position Responsibilities** : The Customer Care Specialist will take all inbound service calls specializing in billing and technical support. This critical role will own the customer interaction to service completion as the primary customer support role for Bluepeak. If this sounds exciting, please read on. Be part of our innovation- building and delivering a fiber-rich internet connection to people's doorsteps. **What You Will Do:** + Support billing calls by processing payments; accurately educating customers on their billing cycle, payment due dates and impact of non-pay status; accurately educating the customer on general charges to their account based on package and prorations when changes are made to the package. + Proactively review the customer's account and educate the customer on additional service options. + Support all Bluepeak video, phone, and internet products with basic and advanced troubleshooting to resolve customer issues. + Escalate any customer issues that may be indicative of larger network issues. + All other related duties as assigned. **What You Will Need:** + At least one year of customer service experience required, with prior call center experience a plus. + Highschool diploma or GED required. + Define problems, collect data, establish facts, and solve practical issues. + Ability to effectively communicate complex technical support and billing information to customers. + Read and interpret documents, such as safety rules, product information and training materials. + Excellent written and verbal communications skills including active listening skills and telephone etiquette are required. + Good analytical and problem-solving skills. + Great organizational and interpersonal skills. + Ability to maintain professionalism in challenging and/or changing situations. + Must be able to pass a background and drug test prior to employment. **Why Work at Bluepeak?** + Competitive Compensation + Annual Bonus Eligibility + Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k) + Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days + Professional Development With an Emphasis on Internal Promotion + Employee Discounts on Bluepeak Services, Including Internet + Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers! **About Us** We believe that the size of the city shouldn't determine the quality of the technology. That's why we are building for you: Faster, more reliable, and without the things that get in the way of great service-like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we're not only providing the best fiber connections in your community, but we're also meeting the growing needs for how you live. Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Part-time Description Pay $16-$18 Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include: Answering phones to either direct callers to the proper department or to answer any questions they may have. Finalizing orders, taking payments, and scheduling deliveries and pickups. Processing returns and processing initial paperwork for warranty claims. Making changes and cancellations to orders when appropriate. Updating customers on changes to their order status. Processing finance applications. The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed. Processes sales for accessories and other small purchases. Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods. Other duties as assigned. Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements Education: Must be working towards or have a high school diploma or GED. Experience: Six months of customer service experience preferred. Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds. Other: Must be able to communicate effectively both verbally and in writing. *Reasonable accommodation will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.

Job Description Objective: Responsible for the oversight and installation of machines and equipment within the PIPESTONE truck wash locations. Role and Responsibilities: Responsible for overseeing all maintenance performed on pressure washing machines and related equipment at PIPESTONE managed truck wash locations Overseeing the installation of any new pressure washing machines and related equipment at PIPESTONE managed truck wash locations Orders and installs replacement parts for machines. Performs preventive maintenance inspections and service on machines. Records and reports damaged, worn, or broken parts. Coordinates regular maintenance on machines. Identify the causes of unexpected breakdowns of machines. Repairs broken machines quickly and efficiently. Cleans, organizes, inventories, stocks, and otherwise maintains shop areas, parts, tools, and supplies. Prepare reports documenting work performed. Assist with power washing as needed Work on small engines as needed Scheduling service work on livestock trailers as needed Light mechanical and electrical work on livestock trailers as needed Qualifications and Education Requirements: Vocational or college with related coursework or equivalent experience related to pressure washing machines and related equipment, required Mechanically inclined with great problem-solving skills Good communication skills Organized with good attention to detail Be proficient in MS Office/Nitro PDF/etc. Work Environment: Works well with a team as well as individually Ability to work in a fast-paced environment Physical Requirements: Prolonged periods of standing or sitting Able to bend, stretch, push, pull and move as needed to reach, clean and service machinery Must be able to visually inspect machines Must be able to lift or carry up to 50 lbs. Additional Requirements: Must possess a valid driver's license and be able to pass the required MVR to drive PIPESTONE company vehicles Compensation/Benefits: $60,000-$70,000 base salary, depending on experience Benefit Package includes Paid Single Health Insurance, Family Health Coverage Available Dental/Vision/Life/Disability Insurance Retirement Plan Holidays & Paid Time Off #hc187435