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The differences between floor managers and supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a floor manager, becoming a supervisor takes usually requires 1-2 years. Additionally, a supervisor has an average salary of $53,902, which is higher than the $43,813 average annual salary of a floor manager.
The top three skills for a floor manager include customer service, cleanliness and pallets. The most important skills for a supervisor are customer service, safety procedures, and sales floor.
| Floor Manager | Supervisor | |
| Yearly salary | $43,813 | $53,902 |
| Hourly rate | $21.06 | $25.91 |
| Growth rate | 6% | - |
| Number of jobs | 442,213 | 224,920 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 44% |
| Average age | 43 | 46 |
| Years of experience | 6 | 2 |
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met. When needed, supervisors also provide guidance to employees in terms of their career or even personal challenges. They also help in fostering harmonious work relationships by resolving interpersonal conflicts at work. To be successful in their role, they must have leadership skills, time management skills, decision-making capabilities, analytical skills, and problem-solving skills.
Floor managers and supervisors have different pay scales, as shown below.
| Floor Manager | Supervisor | |
| Average salary | $43,813 | $53,902 |
| Salary range | Between $32,000 And $58,000 | Between $31,000 And $92,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | California | Alaska |
| Best paying company | Oil States International | Reed Smith |
| Best paying industry | Telecommunication | Health Care |
There are a few differences between a floor manager and a supervisor in terms of educational background:
| Floor Manager | Supervisor | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | Stanford University |
Here are the differences between floor managers' and supervisors' demographics:
| Floor Manager | Supervisor | |
| Average age | 43 | 46 |
| Gender ratio | Male, 56.1% Female, 43.9% | Male, 55.8% Female, 44.2% |
| Race ratio | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7% | Black or African American, 12.2% Unknown, 4.1% Hispanic or Latino, 19.0% Asian, 4.6% White, 59.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 9% | 6% |