Human resources clerk vs office support clerk

The differences between human resources clerks and office support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a human resources clerk and an office support clerk. Additionally, a human resources clerk has an average salary of $35,149, which is higher than the $32,040 average annual salary of an office support clerk.

The top three skills for a human resources clerk include data entry, customer service and background checks. The most important skills for an office support clerk are customer service, data entry, and word processing.

Human resources clerk vs office support clerk overview

	Human Resources Clerk	Office Support Clerk
Yearly salary	$35,149	$32,040
Hourly rate	$16.90	$15.40
Growth rate	-	-5%
Number of jobs	107,374	185,683
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 40%
Average age	43	47
Years of experience	2	2

What does a human resources clerk do?

A human resources clerk's role focuses on assisting in the hiring process within a company or organization. Most of the responsibilities will revolve around posting hiring notices on various platforms, handling job applications, arranging schedules and appointments for interviews, verifying requirements, and responding to calls and inquiries. Besides participating in the hiring process, a human resources clerk also has administrative duties such as maintaining employee information and records, producing progress reports, processing paperwork, and assisting newly hired employees. This is all done in adherence to a company's policies and regulations.

What does an office support clerk do?

Office support clerks are professionals who provide clerical and administrative duties that support the daily activities of an organization's office setting. These clerks are required to answer incoming calls from clients while maintaining all office and cleaning supplies for the organization. They must communicate with clients and direct them to the appropriate department to ensure quality customer service. Office support clerks must also utilize the automated word processing equipment so that they can produce reports, statistical information, and other departmental information.

Human resources clerk vs office support clerk salary

Human resources clerks and office support clerks have different pay scales, as shown below.

	Human Resources Clerk	Office Support Clerk
Average salary	$35,149	$32,040
Salary range	Between $27,000 And $45,000	Between $25,000 And $39,000
Highest paying City	Auburn, NY	Tualatin, OR
Highest paying state	Oregon	Washington
Best paying company	University of Massachusetts Boston	Sierra Pacific Industries
Best paying industry	Government	Finance

Differences between human resources clerk and office support clerk education

There are a few differences between a human resources clerk and an office support clerk in terms of educational background:

	Human Resources Clerk	Office Support Clerk
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	University of Pennsylvania	Western Carolina University

Human resources clerk vs office support clerk demographics

Here are the differences between human resources clerks' and office support clerks' demographics:

	Human Resources Clerk	Office Support Clerk
Average age	43	47
Gender ratio	Male, 15.0% Female, 85.0%	Male, 22.7% Female, 77.3%
Race ratio	Black or African American, 11.6% Unknown, 5.0% Hispanic or Latino, 21.5% Asian, 8.8% White, 52.3% American Indian and Alaska Native, 0.9%	Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%
LGBT Percentage	15%	6%

Differences between human resources clerk and office support clerk duties and responsibilities

Human resources clerk example responsibilities.

Manage mail, postage, bank deposits and FedEx runs, etc.
Manage timesheets for payroll, account for all employees, and enter information into QuickBooks.
Operate TALEO software system for managing prospective and current employee application status and procedures
Enter all payroll/timekeeping information into payroll system, including leave slips for vacations, flex time, bereavement and/or FMLA.
Utilize the Kronos system to retrieve time bank information, alter hours for correction, verify accurate processing.
Track all 2nd and 3rd shift attendance by running reports in Kronos and transferring attendance data into PeopleSoft.

Office support clerk example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
Compile PowerPoint presentations for various department heads.
Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
Handle administrative work relate to operational process of the office and patients clinical information.

Human resources clerk vs office support clerk skills

Common human resources clerk skills

Data Entry, 16%
Customer Service, 14%
Background Checks, 7%
I-9, 5%
HRIS, 4%
Front Desk, 4%

Common office support clerk skills

Customer Service, 19%
Data Entry, 17%
Word Processing, 7%
Office Equipment, 6%
Front Desk, 5%
Database Systems, 5%

Human Resources Clerk vs. similar jobs

Human Resources Clerk related careers

Human Resources Clerk related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Human Resources Clerk
Human Resources Clerk vs Office Support Clerk

Updated January 8, 2025

Browse office and administrative jobs