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Information technology/support technician jobs in Casper, WY - 112 jobs

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  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Casper, WY

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-37k yearly est. 6h ago
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  • Pineview Education Support Specialist / Education Support Personnel / Cafeteria Technician

    Natrona County Schools

    Information technology/support technician job in Casper, WY

    This post is 7.75 hours/day, 175 days/year ESS - 3.25 hours / ESP 0.50 hours / Cafe Tech 4.00 NCSD offers new classified employees previous experience credit as follows for verified and approved experience: 0-3 Years = Step 1 4-6 Years = Step 4 7-10 Years = Step 6 11-15 Years = Step 8 Our 2025-26 School Year Hourly Rate of Pay is as follows: Education Support Personnel Step 1 - $16.86 Step 4 - $17.60 Step 6 - $18.12 Step 8 - $18.66 Education Support Specialist Step 1 - $18.40 Step 4 - $19.25 Step 6 - $19.85 Step 8 - $20.48 Cafeteria Technician Step 1 - $16.41 Step 4 - $17.11 Step 6 - $17.60 Step 8 - $18.11 For more information on pay, please call or email Jennifer Quinn, HR Generalist at ************ or jennifer_************************. Education Support Personnel Purpose Statement The job of Education Support Personnel (JC606/608) is done for the purpose/s of assisting in the monitoring and instruction of students under the supervision of certified staff, including instruction of behavioral, academic, and social education students; observing and documenting student progress; assisting in implementation of plans for instruction; and assisting students by providing for special health care needs. This job reports to the Administrative Manager or Principal Essential Functions * Adapts learning processes, under the direction of certified staff (e.g. classroom activities, assignments and materials, etc.) for the purpose of providing an opportunity for all students at different learning levels and with different functional abilities to participate in instructional programs and classroom activities. * Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills, writing and verbal skills, lessons, remediation, etc.) for the purpose of reinforcing learning objectives and ensuring student learning. * Assists students with classroom and daily living skills for the purpose of creating a positive plan of action to address specific student issues and allowing students to function in a school and/or community environment. * Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions. * Implements learning processes for the purpose of ensuring recovery student learning as required. * Maintains a variety of instructional materials and student files/records (e.g. incident and activity reports, building passes, discipline records, adapting instructional materials, homework, attendance, audio visual equipment, set- up of adaptive projects, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing accurate student records. * Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school and community. * Provides positive reinforcement to students (e.g. encouragement, consistency, positive attitude, etc.) for the purpose of supporting students in meeting individual plan objectives and school-wide discipline plans. * Provides implementation of learning processes for the purpose of ensuring necessary student learning support, as assigned. * Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns and referring to appropriate party for resolution). Other Functions * Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Education Support Specialist Purpose Statement The job of Education Support Specialist (JC607) is done for the purpose/s of assisting in the supervision and instruction of students in special areas (e.g. severe physical,behavioral, cognitive or vision disabilities; hearing screenings; language translation, preschool, middle school, etc.), under the supervision of assigned certified staff; observing and documenting student progress; assisting students by providing for special health care, social development, learning and language needs; and providing progress monitoring to assigned certified staff. This job reports to the Principal Essential Functions * Assists students with various disabilities, under the direction of certified staff (e.g. language, hearing, behavioral, cognitive, vision, physical, etc.) for the purpose of addressing specific student issues, supporting learning and social development, and allowing students to function and excel in a school environment with use of adaptive equipment and assistance with toileting, diapering, tube feeding, etc. * Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills; writing and/or language/verbal skills, lessons, remediation, hearing and vision testing, etc.) for the purpose of reinforcing learning objectives, and ensuring student safety and success in school. * Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions, and learning outcomes. * Implements behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress. * Maintains a variety of instructional materials and/or confidential student files/records (e.g. incident and activity reports, building passes, discipline records, checking papers, taking attendance, duplicating/adapting instructional materials in English and/or appropriate foreign language, setting up adapted projects/audio visual and braille equipment, daily progress charts, scheduling assessments, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing historical documentation in compliance with District, state and federal requirements. * Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school or community. * Performs appropriate hygiene procedures (e.g. individual hygiene, adaptive equipment, classroom activities, etc.) for the purpose of providing a safe and sanitary environment for students and staff. * Provides a variety of learning processes (e.g. assisting in implementation of scheduled social activities, classroom learning activities, communication exercises, etc.) for the purpose of implementing student physical, and intellectual development. * Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns or referring to appropriate party for resolution). * Supports behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress. * Transports students, as directed by administrator (e.g. Work Study, ABLE, etc.) for the purpose of ensuring safe arrival at assigned location. Other Functions * Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Education: High school diploma or GED Certificates: Highly qualified status Purpose Statement The job of Cafeteria Technician is done for the purpose/s of preparing and serving food items to students and/or school personnel as well as maintaining food service facilities in a safe and sanitary condition; and assisting other site processes, as assigned. This job reports to the Building Cafeteria Manager or Building Food Services Manager Essential Functions * Arranges setup for food items, supplies, serving lines, and/or equipment for the purpose of ensuring that items are provided in accordance with cafeteria requirements. * Assists other site processes (e.g. substitute mentoring, special events requiring food service, etc.) for the purpose of providing necessary support for cafeteria operation. * Cleans utensils, equipment, and the storage, food preparation and serving areas (e.g. ovens, steamers, fryers, mixers, slicers, freezers, dishes, tableware, kitchen utensils, counters, carts, racks, and dishwashing machine, etc.) for the purpose of providing daily maintenance of cafeteria kitchen, and ensuring sanitary conditions. * Collects payments on accounts for the purpose of securing funds for reimbursement of costs. * Evaluates prepared food for flavor, appearance and temperature for the purpose of presenting items that will be accepted by students and/or staff. * Inspects food items and supplies (e.g. items being sent or received from satellite kitchens, vendors, etc.) for the purpose of verifying quantity and specifications of orders and complying with mandated health standards. * Inventories food, condiments and supplies for the purpose of ensuring availability of items. * Maintains strict (or complete) confidentiality on personnel and student issues (e.g. personnel records, medical records, surveillance videos and images, student data, confidential communication, etc.) for the purpose of protecting personal information for staff and students. * Monitors students' food choices for the purpose of meeting mandated requirements and ensuring adequate nutrition. * Prepares and serves food and beverage items for the purpose of meeting mandated nutritional requirements and projected meal requirements and requests of students and school personnel. * Reports equipment malfunctions for the purpose of maintaining equipment in safe working order. * Responds to inquiries of students, staff and/or parents for the purpose of providing information and direction regarding the type and cost of meals. * Stocks food, condiments and supplies for the purpose of maintaining adequate quantities and security of items. Other Functions * Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Education: High school graduation or GED Certification: Food Handlers/Serv Safe Certificate by NRA within one year of hire
    $36k-60k yearly est. Easy Apply 60d+ ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Information technology/support technician job in Cheyenne, WY

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $87k-115k yearly 54d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology/support technician job in Casper Mountain, WY

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $33k-46k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Casper, WY

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $29k-37k yearly est. 21d ago
  • IT Technician II

    Hooton Tech LLC

    Information technology/support technician job in Lyman, WY

    Job Description Hooton Tech LLC is hiring for an IT Technician II This position is full time, hourly. Starting Range $25-$40/hour DOE. Responsibilities: 1. Maintenance and support of our business IT clients. This includes support of end user desktop/laptops, servers, printers, network equipment, VoIP systems, cloud services, and other IT related equipment. 2. Answer calls from our customers and participate in an on-call rotation for after hours and outage support. 3. Troubleshoot, repair, and maintain residential user computers. 4. Support, troubleshooting, and maintenance of existing security camera systems. 5. Assist in the Installation of camera and cabling systems. 6. Additional duties as needed by the company. This position is based in Lyman, WY, but may be partially worked remotely if located in Southern Wyoming. Travel to customer sites in the region will be required as needed, with overnight travel as a possibility. Travel may be up to 30% of time pending project need. Benefits: Benefits include PTO, Medical, dental, vision insurance, 401K, paid holidays. Qualifications and Requirements 1. Must be at least 21 years old 2. Must have a valid Driver's License and clean driving record. 3. Must have High School Diploma or Equivalent. 4. Must be able to pass both pre-employment and random drug tests. 5. 3-5 years relevant experience in the IT industry. 6. Must have advanced computer skills and knowledge. 7. Experience in Server, computer, network, and printer hardware required. 8. Experience in Cloud Services such as M365, Azure, D365, Google Workspace, Etc. Required. 9. CompTIA A+ certification or industry equivalent certification required. 10. Other Associate or Professional Level IT Certifications Preferred. Applicants must be able to pass preemployment drug test and background check Job Posted by ApplicantPro
    $25-40 hourly 15d ago
  • Customer Technical Specialist

    Peraton 3.2company rating

    Information technology/support technician job in Casper, WY

    Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S. The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations. Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreements which require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities. * The position requires on-site work at our Casper, WY location. * Must be willing to Travel up to 25%. Day to Day Work Responsibilities: * Provide hands-on technical support for a wide range of IT and network systems including: * Cisco switches, fiber backbones, and network infrastructure * Desktops, laptops, tablets, printers, scanners, and peripherals * Communication equipment (VoIP phones, cell phones, VTC units) * Transportation security systems such as duress alarms and Electronic Time and Attendance System (eTAS) clocks * Troubleshoot and resolve hardware, software, and network issues both remotely and in-person. * Perform installation and configuration of end-user devices such as laptops, mobile devices, VTC units, and other peripherals. * Support infrastructure components like fiber backbones, patch panels, and network interconnectivity, ensuring secure and reliable communications. * Log and manage updates through a ticketing system, maintaining accurate asset and configuration records. * Conduct routine IT inventory audits, update cabinet documentation, and ensure equipment records are current. * Partner with Peraton leadership to recommend technology and process improvements that enhance service delivery and customer experience. * Deliver support with a professional presence - often directly assisting senior government personnel in high-profile environments. * Provides technical support for end user devices hardware (laptops, desktops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, analog and wireless technologies. * Schedules and coordinates customer desk-side support for the installation of new software or to performance hardware or software break/fix activities. * Investigates and resolves all connectivity issues related to end-user, site infrastructure and STIP IT equipment. #TSAImpact Qualifications Basic Qualifications: * Bachelor's degree and 0 years' experience or Associate's degree and 2 years' experience or HS diploma/equivalent and 4 years experience. * U.S. Citizenship, must have the ability to obtain / maintain a DHS Entrance on Duty (EOD) clearance. * Experience with desk-side IT support. * Experience supporting variety of IT technologies (Laptops, Mobile devices, etc.) Preferred Qualifications: * Relevant DHS focused experience * A+ Certification * Network+ Certification * Cisco & Microsoft Certifications * Ability to install Cisco switches and complex fiber backbone interconnectivity. * Knowledge and experience connecting/patching/repairing Cat6 & fiber infrastructure. * Ability to communicate in a professional manner with senior executive government staff. Physical Requirements: * Ability to spend 4+ hours per day on your feet, often walking long distances throughout airport and office environments to support customer equipment. * Ability to lift 40-50 pounds when installing IT equipment. * Ability to push/pull carts to transport equipment. * Ability to kneel, bend, and reach under desks to connect or repair cabling, and connect patch cables from patch panels to network switches. * Physical activity may include climbing ladders, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, grasping, and using hand tools. * Required to have close visual acuity to perform activities such as viewing a computer terminal. * Subject to hazards such as proximity to moving mechanical parts, moving vehicles, and electrical current. Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $39,000 - $62,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
    $39k-62k yearly Auto-Apply 5d ago
  • Power Systems Shop/Field Tech

    Wyoming MacHinery Company 4.1company rating

    Information technology/support technician job in Casper, WY

    ESSENTIAL FUNCTIONS * Diagnostics & Troubleshooting * Perform advanced troubleshooting on diesel, natural gas, and dual-fuel engines using OEM diagnostic software and precision tools. * Diagnose faults in electrical, mechanical, fuel, cooling, lubrication, and emission control systems. * Inspect and test components such as alternators, automatic transfer switches (ATS), controllers, switchgear, batteries, and wiring harnesses. * Maintenance & Repair * Conduct scheduled preventative maintenance on engines, generators, and auxiliary systems. * Perform corrective repairs including overhauls, component replacements, cooling system service, fuel system repair, and emissions aftertreatment servicing. * Execute load bank testing to verify unit performance. * Conduct engine rebuilds, top-end and bottom-end work, and critical torque procedures. * Power Systems Support * Install, commission, and test generator sets, ATS units, paralleling systems, and control panels. * Perform electrical measurements such as voltage, current, and frequency. * Support system integration including communications, remote monitoring, and controls configuration. * Verify compliance with NFPA 70/110, OEM specifications, and facility requirements. * Documentation & Reporting * Maintain accurate records of service work, parts usage, hours, and equipment condition. * Complete service reports, inspection checklists, and warranty documentation. * Communicate equipment status, repair recommendations, and risk assessments. * Safety & Compliance * Follow all safety standards including LOTO, electrical safety, confined space, and hazardous material handling. * Ensure environmental compliance for fluid management, emissions, and waste disposal. * Participate in safety meetings, training, and continuous improvement. QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY * High school education or equivalent. * Minimum of a Certificate from a Tech school or equivalent work experience outlined in the Job Summary level. * Knowledgeable in various areas, including but not limited to gearing, bearings, seals, bushings, diesel and hydraulics. * Able to effectively use stationary and portable boring equipment and machine tools as well as multiple other types of tooling to meet specific job needs. * Understand and utilize tools for set up and layout work. * Able to read and understand English, to include parts books, service manuals and electrical and hydraulic schematics. Must also have clear written and oral communication skills. * Safely rig or hook for lifting any part or component of a machine * Ability to think and work through difficult projects or problems, and have mechanical aptitude * Possess ability to learn Cat software systems and have basic PC skills * Ability to safely operate motor vehicles and job-related equipment * Technical Skills: * Proficient in diesel and/or natural gas engine repair and diagnostics. * Knowledge of electrical systems and power generation principles. * Familiarity with OEM tools such as CAT ET * Personal Attributes: * Strong problem-solving skills. * Able to work independently or in a team. * Effective communication and time management skills. PHYSICAL/ENVIRONMENTAL REQUIREMENTS * Prolonged walking, sitting and standing * Exposed to dirt, grease, dust, noise and other elements within the work environment * Heavy lifting up to 50 lbs. * Use of all necessary personal protective equipment * Work in elevated position, climbing, bending, stooping and squatting
    $31k-39k yearly est. 11d ago
  • Pineview Education Support Specialist / Education Support Personnel / Cafeteria Technician

    Natrona County School District #1

    Information technology/support technician job in Wyoming

    This post is 7.75 hours/day, 175 days/year ESS - 3.25 hours / ESP 0.50 hours / Cafe Tech 4.00 NCSD offers new classified employees previous experience credit as follows for verified and approved experience: 0-3 Years = Step 1 4-6 Years = Step 4 7-10 Years = Step 6 11-15 Years = Step 8 Our 2025-26 School Year Hourly Rate of Pay is as follows: Education Support Personnel Step 1 - $16.86 Step 4 - $17.60 Step 6 - $18.12 Step 8 - $18.66 Education Support Specialist Step 1 - $18.40 Step 4 - $19.25 Step 6 - $19.85 Step 8 - $20.48 Cafeteria Technician Step 1 - $16.41 Step 4 - $17.11 Step 6 - $17.60 Step 8 - $18.11 For more information on pay, please call or email Jennifer Quinn, HR Generalist at ************ or jennifer_************************. Education Support Personnel Purpose Statement The job of Education Support Personnel (JC606/608) is done for the purpose/s of assisting in the monitoring and instruction of students under the supervision of certified staff, including instruction of behavioral, academic, and social education students; observing and documenting student progress; assisting in implementation of plans for instruction; and assisting students by providing for special health care needs. This job reports to the Administrative Manager or Principal Essential Functions Adapts learning processes, under the direction of certified staff (e.g. classroom activities, assignments and materials, etc.) for the purpose of providing an opportunity for all students at different learning levels and with different functional abilities to participate in instructional programs and classroom activities. Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills, writing and verbal skills, lessons, remediation, etc.) for the purpose of reinforcing learning objectives and ensuring student learning. Assists students with classroom and daily living skills for the purpose of creating a positive plan of action to address specific student issues and allowing students to function in a school and/or community environment. Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions. Implements learning processes for the purpose of ensuring recovery student learning as required. Maintains a variety of instructional materials and student files/records (e.g. incident and activity reports, building passes, discipline records, adapting instructional materials, homework, attendance, audio visual equipment, set- up of adaptive projects, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing accurate student records. Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school and community. Provides positive reinforcement to students (e.g. encouragement, consistency, positive attitude, etc.) for the purpose of supporting students in meeting individual plan objectives and school-wide discipline plans. Provides implementation of learning processes for the purpose of ensuring necessary student learning support, as assigned. Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns and referring to appropriate party for resolution). Other Functions Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Education Support Specialist Purpose Statement The job of Education Support Specialist (JC607) is done for the purpose/s of assisting in the supervision and instruction of students in special areas (e.g. severe physical,behavioral, cognitive or vision disabilities; hearing screenings; language translation, preschool, middle school, etc.), under the supervision of assigned certified staff; observing and documenting student progress; assisting students by providing for special health care, social development, learning and language needs; and providing progress monitoring to assigned certified staff. This job reports to the Principal Essential Functions Assists students with various disabilities, under the direction of certified staff (e.g. language, hearing, behavioral, cognitive, vision, physical, etc.) for the purpose of addressing specific student issues, supporting learning and social development, and allowing students to function and excel in a school environment with use of adaptive equipment and assistance with toileting, diapering, tube feeding, etc. Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills; writing and/or language/verbal skills, lessons, remediation, hearing and vision testing, etc.) for the purpose of reinforcing learning objectives, and ensuring student safety and success in school. Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions, and learning outcomes. Implements behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress. Maintains a variety of instructional materials and/or confidential student files/records (e.g. incident and activity reports, building passes, discipline records, checking papers, taking attendance, duplicating/adapting instructional materials in English and/or appropriate foreign language, setting up adapted projects/audio visual and braille equipment, daily progress charts, scheduling assessments, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing historical documentation in compliance with District, state and federal requirements. Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school or community. Performs appropriate hygiene procedures (e.g. individual hygiene, adaptive equipment, classroom activities, etc.) for the purpose of providing a safe and sanitary environment for students and staff. Provides a variety of learning processes (e.g. assisting in implementation of scheduled social activities, classroom learning activities, communication exercises, etc.) for the purpose of implementing student physical, and intellectual development. Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns or referring to appropriate party for resolution). Supports behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress. Transports students, as directed by administrator (e.g. Work Study, ABLE, etc.) for the purpose of ensuring safe arrival at assigned location. Other Functions Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Education: High school diploma or GED Certificates: Highly qualified status Purpose Statement The job of Cafeteria Technician is done for the purpose/s of preparing and serving food items to students and/or school personnel as well as maintaining food service facilities in a safe and sanitary condition; and assisting other site processes, as assigned. This job reports to the Building Cafeteria Manager or Building Food Services Manager Essential Functions Arranges setup for food items, supplies, serving lines, and/or equipment for the purpose of ensuring that items are provided in accordance with cafeteria requirements. Assists other site processes (e.g. substitute mentoring, special events requiring food service, etc.) for the purpose of providing necessary support for cafeteria operation. Cleans utensils, equipment, and the storage, food preparation and serving areas (e.g. ovens, steamers, fryers, mixers, slicers, freezers, dishes, tableware, kitchen utensils, counters, carts, racks, and dishwashing machine, etc.) for the purpose of providing daily maintenance of cafeteria kitchen, and ensuring sanitary conditions. Collects payments on accounts for the purpose of securing funds for reimbursement of costs. Evaluates prepared food for flavor, appearance and temperature for the purpose of presenting items that will be accepted by students and/or staff. Inspects food items and supplies (e.g. items being sent or received from satellite kitchens, vendors, etc.) for the purpose of verifying quantity and specifications of orders and complying with mandated health standards. Inventories food, condiments and supplies for the purpose of ensuring availability of items. Maintains strict (or complete) confidentiality on personnel and student issues (e.g. personnel records, medical records, surveillance videos and images, student data, confidential communication, etc.) for the purpose of protecting personal information for staff and students. Monitors students' food choices for the purpose of meeting mandated requirements and ensuring adequate nutrition. Prepares and serves food and beverage items for the purpose of meeting mandated nutritional requirements and projected meal requirements and requests of students and school personnel. Reports equipment malfunctions for the purpose of maintaining equipment in safe working order. Responds to inquiries of students, staff and/or parents for the purpose of providing information and direction regarding the type and cost of meals. Stocks food, condiments and supplies for the purpose of maintaining adequate quantities and security of items. Other Functions Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Education: High school graduation or GED Certification: Food Handlers/Serv Safe Certificate by NRA within one year of hire
    $37k-61k yearly est. Easy Apply 60d+ ago
  • Hourly Pooled - Help Desk Student Technician

    Ustelecom 4.1company rating

    Information technology/support technician job in Laramie, WY

    Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! At the University of Wyoming, we are committed to creating a supportive and enriching workplace. JOB TITLE: Help Desk Student Technician JOB PURPOSE: The Help Desk Student Technician will provide first-line technical support to students, faculty, and staff at the University of Wyoming. This position offers an excellent opportunity for students to gain hands-on experience in IT support, troubleshooting, and customer service, while contributing to the smooth operation of the university's technology services. JFNTMP ESSENTIAL DUTIES AND RESPONSIBILITIES: Technical Support: Respond to support requests via phone, email, or in-person, providing troubleshooting assistance for hardware, software, and network-related issues. Issue Resolution: Diagnose and resolve common technical problems, including software malfunctions, connectivity issues, and peripheral setup (printers, monitors, etc.). Ticket Management: Log, track, and update support tickets in the university's IT service management system. Ensure timely resolution and escalate issues to senior technicians or specialists as needed. User Education: Assist users in understanding and utilizing university software, applications, and IT resources effectively. System Maintenance: Assist with routine IT tasks, such as software installations, and updates. Customer Service: Provide excellent customer service, ensuring users feel heard, supported, and satisfied with their IT support experience. Team Collaboration: Work with other IT staff and departments to ensure seamless technology support and effective communication across campus. COMPETENCIES: Technical Skills, Communication Skills, Initiative and problem solving, Customer Service WORK LOCATION: This position provides vital support to campus customers and requires the successful candidate to be available to work on campus. MINIMUM QUALIFICATIONS: Technical Support: Respond to support requests via phone, email, or in-person, providing troubleshooting assistance for hardware, software, and network-related issues. Issue Resolution: Diagnose and resolve common technical problems, including software malfunctions, connectivity issues, and peripheral setup (printers, monitors, etc.). Ticket Management: Log, track, and update support tickets in the university's IT service management system. Ensure timely resolution and escalate issues to senior technicians or specialists as needed. User Education: Assist users in understanding and utilizing university software, applications, and IT resources effectively. System Maintenance: Assist with routine IT tasks, such as software installations, and updates. Customer Service: Provide excellent customer service, ensuring users feel heard, supported, and satisfied with their IT support experience. Team Collaboration: Work with other IT staff and departments to ensure seamless technology support and effective communication across campus. DESIRED QUALIFICATIONS: Experience with IT help desk or customer service roles. Familiarity with university systems or enterprise software (e.g., email, file sharing, learning management systems). Additional Information: Training: On-the-job training will be provided. New hires will be expected to learn and familiarize themselves with the university's IT environment and support processes. Opportunity for Growth: This position offers potential opportunities for advancement within the IT department based on performance and experience. REQUIRED MATERIALS: Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references. *Due to a current system limitation, you may only be prompted to upload your resume/CV and a Cover Letter. To ensure your application is complete, we recommend you put all of your application materials into one file with your cover letter. However, if you're experiencing any issues in doing so, please send any additional application materials to ****************, and a recruiter will manually add them to your application packet. To help us process your application more efficiently, please include the 6-digit job ID number (located at the bottom of the job posting) in your email. HIRING STATEMENT/EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at ************ or email ****************. ABOUT LARAMIE: The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university. Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************
    $46k-59k yearly est. Auto-Apply 60d+ ago
  • Senior ESS Field Support Technician

    One Diversified, LLC

    Information technology/support technician job in Cheyenne, WY

    What part will you play? The Senior ESS Field Support Technician provides technical and operational support of Electronic Security (ESS) equipment and systems (Card Access, CCTV, CATV and Intrusion detection systems) located within the following types of environments: Business/corporate offices, warehouses/ distribution centers, data centers, as well as construction sites. This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development. The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Start and end times will be determined by Diversified and the client. Overtime may be required upon request. NOTE - US Citizenship is a requirement for this position due to the government customers it supports. What will you be doing? Exercising advanced technical skill level abilities to perform routine maintenance of advanced ESS related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment. Act as the liaison between the on-site team and Diversified Service management. Oversight for planning and implementation of process improvement principles required to maintain ESS technologies in critical areas. Oversee repair and service of all equipment while planning and implementing improvements. Act as the technical escalation point for all ESS equipment and related issues. Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for trainers and end-users. Daily/weekly preventative maintenance scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use. Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of ESS systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity ESS systems. Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems. Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of ESS technologies. Manage the daily activities of configuration and operation of ESS systems. Participate in and drive continuous improvement activities across ESS technologies and collaborate with client to improve/evolve technology solutions. Aid users in accessing, using, and diagnosing ESS systems. Track, update, and report on ESS ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics. Interface with client executive and "C" level personnel in a highly professional manner. Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc. Collaborate with local Service management concerning actions, including but not limited to end-user provided training. Assist with support of live events spaces and requirements, especially in relation to regular large meetings within an auditorium and/or other large venue spaces. What do we require from you? High School Diploma or equivalent US Citizenship Minimum 21 years of age, due to the position including a company furnished vehicle. Certification from some combination of ESS manufacturers (Lenel, Genetec, Gallagher, S2, Brivo, DMP, Bosch, Milestone, Eagle Eye, OpenPath, AVA) 3-5 years of experience in enterprise level Security System support Competencies in AutoCAD / Visio adequate to read drawings Preference given to three (3) years of experience installing security systems (card access, CCTV, CATV and intrusion systems) per manufacturer requirements and engineered drawings Basic wiring skills General proficiency with computers and specialized software applications specific to the ESS industry Knowledge and experience in computer networking configuration/troubleshooting Must present well as client facing and working with high level executives within high pressure meeting situations Must maintain a valid driver's license with clean driving record Must be able to stand, kneel and/or crouch for long periods of time Must be able to work in high places, as well as small, cramped places Must be able to work in hot humid places, as well as cold places Must be able to properly use hand/power tools, ladders, and subsequent safety equipment Must be able to lift/maneuver up to 75 lbs., use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time Must pass a background screen and drug test.
    $43k-72k yearly est. 60d+ ago
  • IT Specialist - Microsoft 365 Admin & Networking

    Trona Valley Federal Credit Union

    Information technology/support technician job in Green River, WY

    IT Specialist (Microsoft 365 Admin & Networking) Role The IT Specialist is responsible for supporting and maintaining the credit union's Microsoft 365 environment and network infrastructure. This position assists with user account administration, system configurations, routine monitoring, and resolving technical issues related to software, hardware, and connectivity. The role also participates in IT projects such as system updates, migrations, and equipment deployments. This position helps ensure that systems remain secure, reliable, and aligned with organizational standards and policies. Key Responsibilities Administer and manage Microsoft 365 environment, including user accounts, licenses, security settings, and compliance. Configure, maintain, and troubleshoot network infrastructure (LAN/WAN, firewalls, routers, switches). Monitor system performance and implement proactive measures to ensure uptime and reliability. Provide technical support and resolve IT-related issues for end-users. Assist in IT projects such as migrations, upgrades, and deployments. Ensure adherence to cybersecurity standards and company policies Qualifications Associate degree in Information Technology, Computer Science, or a related field, or equivalent experience, along with formal training or two years of experience in Microsoft 365 Administration (Exchange Online, SharePoint, Teams, Intune, Azure) Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). Familiarity with Windows Server environments and Active Directory. Strong problem-solving skills and ability to work independently. Excellent communication and customer service skills. Preferred Skills Certifications such as Microsoft 365 Certified: Administrator Associate, CompTIA Network+, or similar. Experience with endpoint management and security tools. Knowledge of cloud technologies and hybrid environments
    $56k-78k yearly est. 1d ago
  • IT Systems Administrator

    Nanosoft Consulting

    Information technology/support technician job in Wyoming

    Systems Administrators at Nanosoft Consulting must possess a variety of technical and professional knowledge and skills. This position contributes to designing, building, maintaining, and supporting essential technical services for Nanosoft Consulting's employees, contractors, and customers. This role involves work on physical and virtual servers, online (“cloud”) services, network infrastructure components, voice systems, and other business technology products and services. Systems Administrators serve as an escalation point for support requests and may be called upon to assist with support operations in times of need. Systems Administrators serve critical roles in security operations and compliance. This role may require after hours work that is scheduled or unscheduled during emergency situations. Essential Functions (In order of importance) Approximate % of time required IT Systems Administrator I 90% Other 10% Essential FunctionsThe specific demands of this position may change according to business needs and technologies in use, but generally, this position's work includes the following: Routine operation, maintenance, troubleshooting, and support of all technical systems, including: servers, network infrastructure, hardware, software, management and monitoring systems, technical support tools and systems, enterprise voice, cloud services, etc. Serves as an escalation point for the technology support team, and works with colleagues and end-users to resolve complex issues. Provides support for all software and hardware. This may include answering questions, troubleshooting problems, teaching or instructing customers, employees, and/or contractors regarding business technologies Performs administrative duties and provides support for proprietary business applications and their supporting infrastructure Proactively monitors technology stack for performance and maintenance issues, and maintains network monitoring system Participates in project planning and execution, and provides strategic planning insights for departmental and company goals Performs routine and project-based security functions as part of ongoing audit and compliance processes Works with the technology support team to improve endpoint management practices and tooling Works with vendors to manage third-party services, address service issues, and plan for growth and new service needs Other Essential Functions Participates in department and company meetings, as requested Performs other duties as assigned Light maintenance duties, (i.e.: office moves) Travel as required Overtime/Additional Hours - There are times in which overtime/additional hours will be mandatory due to an increase in work and the need to meet turnaround time frames Compensation for Unscheduled Work Response to Priority Level 1 tickets or at the immediate request of a manager will be compensated at a minimum of 60 minutes. Response to Priority Level 2 tickets will be compensated at a minimum of 30 minutes Response to Priority level 3 tickets when requested by a manager will be compensated at minimum of 30 minutes. All work meeting the above requirements must be noted on the timecard by the employee and adjusted by the manager prior to approving payroll. Required Skills/Abilities Experience supporting Microsoft Windows based systems in an Active Directory environment (primarily Windows 10/11, and Windows Server 2016-2022) Experience supporting modern versions of Microsoft Office (primarily 2016, but experience with other versions is appreciated) Experience supporting a variety of business equipment, including: printers, scanners, access control systems, fax machines, and desktop and portable computers Experience with basic enterprise networking, including: VLANs, NAT, IP addressing, VOIP, wireless, and basic network security concepts Experience with a variety of mobile devices Familiarity with Microsoft Windows Server, Microsoft Exchange, Active Directory, and Microsoft/Office 365 Familiarity with SLA-driven reliability concepts Familiarity with basic client/service dependencies and ability to make basic impact assessments for particular maintenance/service disruptions Logical and systematic approach to problem solving. Ability to accurately and efficiently troubleshoot, diagnose, and solve problems Must be comfortable working with team members using remote communication tools including email, phone, Microsoft Teams, and Zoom Must have an understanding of basic security concepts and be comfortable working in a standards-based, compliant environment Ability to work as part of a team, including the ability develop new working relationships, share knowledge, and work with colleagues to meet deadlines, and accomplish team goals be able to gauge the technical abilities of others and effectively and respectfully communicate complex technical issues with individuals of various skill levels Ability to manage individual tasks and projects, adhere to deadlines, and remain calm and professional under stress Ability to learn from instruction, written documentation, and formal training Ability to adapt to change and growth in a fast-paced, deadline-driven environment Good written communications skills Strong attention to detail Preferred Qualifications Candidates do not need to meet any of the Preferred Qualifications to be considered. However, candidates who meet more of the Preferred Qualifications will receive higher preference in consideration. Experience supporting and managing Microsoft Windows based systems using Azure Active Directory in a Microsoft 365 environment Experience supporting and managing Microsoft Online Services in a Microsoft 365 environment, both on-prem and hybrid Understanding of advanced networking concepts and practices, including: CDP/LLDP, 802.1x, routing protocols, Microsoft Windows DHCP, managed switches, managed wireless networking systems, and enterprise network security appliances Understanding of network security tools and practices, including: IDS/IPS operations, DLP, SIEM, enterprise CA, AD FS, Web Proxying, Reverse Web Proxying and Load Balancing, Experience managing and supporting a variety of company-owned and employee-owned mobile devices, including Android and iOS, in a managed enterprise environment Experience managing, operating, or maintaining enterprise voice systems Experience managing the full suite of Microsoft Windows server products and services with high availability Experience with network monitoring systems to measure critical availability metrics and inform troubleshooting processes A rich understanding of the OSI networking model and the ability to quickly isolate and identify service delivery issues Ability to produce rich, high-quality documentation of processes and procedures for internal reference and external audiences Ability to present information Experience managing Microsoft SQL Server, SQL Server Reporting Services, and associated database maintenance and automation functions Familiarity with other database management systems (Oracle, PostgreSQL, Mongo, etc.) is a plus, but not required Experience with security operations, policy development and implementation, and operation of security infrastructure Experience with the HITRUST Common Security Framework or other comparable third-party security auditing framework is strongly preferred Experience with enterprise server management tools Experience with Microsoft 365 enterprise security features Education & Licensing High School diploma or equivalent certificate is required Bachelor's degree from an accredited college or university is preferred Experience Experience working in technical support and/or administrative roles is preferred Physical Work Requirements Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
    $60k-84k yearly est. 60d+ ago
  • Regional Sr. IT/HHR Technician (Central Wyoming Region)

    Wyoming Downs 3.6company rating

    Information technology/support technician job in Casper, WY

    JOB SUMMARY: The Senior Information Technology and Historic Horse Racing Technician supports all technologies and functionality in place at Off Track Betting (OTB) locations, including but not limited to desktop computer, computer peripherals, monitors, printers, photocopiers, scanners, network switches, wireless antennas, Electronic Gaming Machine (EGM) hardware & software, point of sale terminals, televisions, AV encoders/decoders, speakers, amplifiers, microphones, telephones, surveillance cameras, surveillance network video recorders, ticket redemption kiosks, parimutuel teller stations/kiosks. Travel required within the region. Motor Vehicle Report must meet qualifications for driving as required by the insurance carrier. SCOPE: The Sr. IT & HHR Technician possesses the ability to problem solve and demonstrate good judgement and communication skills while engaging with Team Members, guests, and vendors. JOB RESPONSIBILITIES: Understands the principles, best practices and troubleshooting techniques of ethernet computer networking and experienced in interconnecting network switches and end devices in a reliable and secure manner. Follows and adheres to all directions and standards established by IT and HHR department leadership. Responds in-person to OTB locations for technology issues when not immediately remedied remotely. Trains team members and other end-users in the proper operation of technologies. Evaluates operating procedures, recommends changes, and implements changes approved by the IT or Gaming Director. Maintains files for invoices and other documentation related to gaming maintenance, repairs, and purchases. Coordinates and performs EGM additions, removals, changes and relocations. Troubleshoots and manages network connectivity to all end user devices. Is familiar with the set up and programming of all gaming devices, player tracking systems, and gaming accounting systems. Ensures all minor and major repairs on Gaming Machines, scheduled and un- scheduled occur in a timely manner. Oversees the preventive maintenance program to ensure maximum machine performance. Provides leadership and oversight to all aspects of machine conversions and relocations to include player tracking and networking. Is knowledgeable and current on all technical data relative to HHR gaming devices, progressive and media hardware and software, and all components therein including but not limited to, bill validators, ticket printers, card readers, monitors, power supplies etc. Is thoroughly familiar with OSHA safety codes to ensure a safe work environment. Ensures Safety Data Sheets are properly maintained as they relate to the Gaming Department. Performs routine and advanced Gaming Terminal maintenance, including but not limited to working the Gaming floor and responding to guest opportunities and floor calls. Possesses a thorough knowledge of the player tracking system Attends to bill or voucher jams or other failures of the terminals. Ensures that any work done meets with the manufacturer's minimum requirements. This includes the assembling and disassembling of equipment in strict accordance with diagrams and manuals. Examines all gaming related equipment for evidence of tampering and mechanical malfunctions. Responsible and accountable to comply with all key control policies/procedures. Accurately record problems or situations at the terminals, in terms of repairs, maintenance and spare stock levels. Conduct periodic stock checks of spare parts and components for terminals and auxiliary equipment. Provides great customer service to guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset. The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions. Maintain regular attendance at scheduled shift and staff meetings. Maintain professionalism and a friendly and approachable demeanor throughout the shift. Assist with training/mentoring of new team members as requested. Maintain all appearance standards in accordance with established uniform and appearance guidelines. Inform manager on duty of any irregularities and unusual situations when they occur. Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment. Ability to work independently with little to no supervision or as part of a team is required. Must be and remain compliant with all legal or company regulations for working in the industry. Is honest in all interactions and displays a high degree of integrity. KEY SUCCESS INDICATORS: Ensures the Gaming and IT Team maintains high standards of workmanship while carrying out the job responsibilities of the position. Effectively communicates with guests, Team Members, and management in a professional manner both verbally and written. OTHER DUTIES: The content of this does not restrict management's right to assign or reassign duties and responsibilities to this position at any time to include special projects. EDUCATION AND EXPERIENCE: 2+ years experience in a role handling and troubleshooting of electronics. Alternatively, may substitute certifications, degrees or other higher education achievements in technical disciplines. High school diploma or general equivalency diploma (GED) preferred. Computer literate with knowledge of and experience with Microsoft Windows and Microsoft Office (Excel, Word & Outlook) Must be 21 years of age or older. Capable of handling, moving and installing EGM's and other equipment using hand trucks and pallet jacks, sometimes weighing several hundred pounds, oddly shaped and/or odd center of gravity. Capable of operating common features of a commercial box truck including powered liftgates, retractable loading ramps and securing straps. Capable of using ladders in the process of installing and servicing ceiling attachments, including but not limited to surveillance cameras, wireless access points, microphone antennas and speakers. Must pass all required pre-screening and background checks included acceptable motor vehicle report. Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled. Must be able to obtain and maintain a valid Wyoming gaming license. PHYSICAL & MENTAL DEMANDS AND WORKING CONDITIONS: The physical and mental demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to move in and around the entire facility throughout the entire workday. Must be able to stand or walk for extended periods of time. Must be able to repeat the same movements. Required to use close, distance, color, peripheral, depth and ability to focus. Ability to handle small parts and manipulate objects. Ability to read and interpret schematics, electric circuitry, and blueprints. Ability to use hand tools, power tools, testing and calibration instruments. Must be able to engage and interact with all guests appropriately and work well under the pressure of a fast-paced environment. Must be able to successfully communicate on a regular basis with all co-workers, vendors, and guests both in person and over the telephone. Must be able to answer all inquiries and provide assistance and information in a professional and accurate manner. Must be able to access and interpret information on computer screens. Must be able to bend, stoop, crouch, kneel, twist, balance, and work the entire property; to include the ability to tolerate changes in temperature. Must be able to work in environment where smoking is permitted and can be loud with guest chatter, overhead music, and live entertainment. Must be able to lift and carry up to 75 pounds with or without assistance, up to 350 pounds using material handling equipment such as a hydraulic lift or hand truck and respond to visual and aural cues. Requires the ability to distinguish letters or symbols and eye hand coordination. The content of this does not restrict management's right to assign or reassign duties and responsibilities to this position at any time. The reflects the assignment of the essential functions of the current position but does not prescribe or restrict tasks that may be assigned. The essential functions are specified but are subject to change at any time for various reasons, including management discretion. The company reserves the right to make changes to the job description whenever necessary. The company is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.
    $49k-59k yearly est. 8d ago
  • Information Technology Specialist (INFOSEC)

    Department of The Air Force

    Information technology/support technician job in Warren Air Force Base, WY

    Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on
    $52.7k-139.7k yearly 34d ago
  • Engineer, Software & Information Platform

    Cardinal Health 4.4company rating

    Information technology/support technician job in Cheyenne, WY

    **What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 41d ago
  • IT Support Desk Engineer

    Launch Legends

    Information technology/support technician job in Cheyenne, WY

    Shape the Future of Blockchain-Bringing Business On-Chain We're offering a unique opportunity to join Launch Legends (and Autheo) as a part-time Equity Cofounder. Founded nearly four years ago, Launch Legends is at the forefront of bridging Web3 blockchain technology with the next evolution of Web2 integration-bringing businesses on-chain through enterprise-grade solutions, DePIN innovations, and decentralized financial infrastructure. Our flagship project, Autheo, is an AI enabled Layer-Zero OS with an integrated Layer-1 blockchain and complete decentralized infrastructure thast includes decentralized compute, storage, identity, and service marketplaces, as well as a Full-stack development enveronment (DevHub)-engineered for scalable enterprise adoption, developer innovation, and real-world blockchain integration. Our Projects Autheo - ************** Autheo Team - https://**************/teams Launch Legends (Parent Company) - ******************** Twitter: **************************** About Autheo With nearly 100 equity cofounders from leading companies and institutions-many with advanced degrees and PhDs-Autheo is solving the critical challenges blocking business adoption of blockchain technology. Key Features: Enterprise-Grade Layer-1 Blockchain - High-speed, self-securing, and cost-efficient infrastructure built for scale. Developer Hub & Application Marketplace - A decentralized platform where developers build, deploy, and monetize real-world apps. Web2-Web3 Integration - Microservices, SDKs, and governance frameworks for seamless business migration. Decentralized Cloud & Compute - Secure, privacy-preserving storage and AI-powered compute for next-gen applications. DePIN Infrastructure - On-chain networks powering real-world infrastructure ownership and resource sharing. Traction (Testnet Launch): Wallet Accounts: 290,000+ Twitter Followers: 30,000+ Discord Members: 19,000+ Smart Contracts Deployed: 30,000+ Developers Registered for MVP DevHub: 7,500+ Compensation & Growth Path This is a part time equity / token-based cofounder opportunity. You will receive equity in Launch Legends, Autheo, and the WFO Creator Network, along with token allocations in the Autheo blockchain. We have already completed an initial financing round to support infrastructure and marketing, and are currently in discussions with VCs and crypto investors to fund expansion and salaries. Salaried compensation is expected to begin within 4 to 5 months, following our node, token sales or funding. Role: IT Support Desk Engineer We are seeking a L1 IT Support Desk Engineer to serve as the first line of technical support for the Autheo platform and Launch Legends ecosystem. This role is ideal for a technically curious, customer-focused professional with hands-on experience in cloud infrastructure, basic DevOps tooling, and modern application platforms. The L1 Support Desk Engineer will handle incident intake, initial triage, basic troubleshooting, and escalation while supporting cloud infrastructure, containerized workloads, automation pipelines, and Web3-related customer inquiries. Key Responsibilities Incident & Support Operations Act as the first point of contact (L1) for technical incidents, alerts, and customer support requests Perform initial incident triage, classification, and severity assessment Troubleshoot and resolve common infrastructure, application, and platform issues Escalate incidents to L2/L3 teams following defined escalation procedures Document incidents, resolutions, and troubleshooting steps clearly and accurately AWS & Cloud Support Provide basic operational support for AWS services, including: EC2, S3, VPCs EKS (Kubernetes basics) Load Balancers (ALB / NLB) AWS Lambda AWS Registry (ECR) IAM user access and permissions KMS (basic key usage and access) Execute common AWS CLI commands for diagnostics and operational tasks Assist with environment validation, configuration checks, and access management Operating Systems Support and troubleshoot: Amazon Linux Oracle Linux Windows Server environments Perform basic OS-level checks, log reviews, and service restarts DevOps & Automation Support Operate and support existing automation pipelines and tools, including: Jenkins and GitHub-based CI/CD pipelines Running and validating Terraform templates Docker for container image builds Helm for Kubernetes deployments Assist with pipeline execution, validation, and failure triage Follow documented runbooks and automation procedures Monitoring & Observability Monitor systems and applications using tools such as Wazuh and cloud-native monitoring solutions Respond to alerts and perform first-level investigation Escalate recurring or high-impact issues with supporting data Blockchain & Web3 Support Provide L1 support for customers using blockchain, cryptocurrency, and Web3-related features Assist with wallet connectivity issues, node interactions, and platform usage questions Escalate complex blockchain or protocol-level issues to specialized teams Required Skillset 1-3 years of experience in: Technical support, help desk, cloud support, or NOC/SOC-style roles Practical, hands-on knowledge of AWS core services (EC2, S3, VPC, IAM, EKS) Basic experience with containers, Docker, and Kubernetes concepts Familiarity with CI/CD tools such as Jenkins and GitHub Exposure to Infrastructure as Code (Terraform) Working knowledge of Linux and Windows operating systems Basic understanding of monitoring and alerting tools Foundational understanding of blockchain, cryptocurrency, and Web3 concepts Strong troubleshooting, documentation, and communication skills Preferred Skillset AWS Certified Cloud Practitioner or Associate-level certification Experience using AWS CLI in production environments Familiarity with Helm charts and Kubernetes deployments Prior experience supporting SaaS or cloud-native platforms Exposure to on-call or shift-based support environments Hands-on experience supporting crypto wallets (e.g., MetaMask, Trust Wallet, Ledger, WalletConnect) such as transaction troubleshooting (pending, failed, incorrect network). Working knowledge of blockchain explorers (e.g., Etherscan, BscScan, PolygonScan, Arbiscan) to inspect wallet activity, track and verify transactions. Basic understanding of smart contracts. Ability to collect logs, transaction hashes (TXIDs), wallet addresses, and reproduction steps for L2/L3 escalation. Familiarity with Solidity and OpenZeppelin at a conceptual level. Soft Skills & Attributes Customer-focused mindset with strong communication skills Ability to work in a fast-paced startup environment Willingness to learn and grow into higher-level support roles (L2/L3) Strong attention to detail and documentation discipline Comfortable collaborating across Support, Product, Engineering, and Operations teams Why Join Us Work on a modern, cloud-native, and Web3-aware platform Gain hands-on experience with AWS, DevOps, and automation technologies Opportunity to grow into advanced cloud, DevOps, or SRE roles Collaborative startup culture with real impact on product and customer success 🌐 🚀 WHY JOIN LAUNCH LEGENDS? Traction with Momentum: Autheo is already gaining significant traction in the blockchain space, with rapid developer adoption, platform growth, and partnership interest. Cross-Industry Impact; Autheo is positioned to transform not only the Web3 ecosystem-but also Web2 and the broader technology sector-by enabling real-world business adoption of decentralized infrastructure. Real Innovation, Not Hype: Unlike many blockchain ventures, Autheo is focused on substance over speculation. We are building real solutions: modular fullstack infrastructure, enterprise-grade toolkits, decentralized identity, cloud, compute, and service orchestration. Backed by Elite Talent: You'll join a team composed of professionals from top-tier universities, Fortune 500 companies, and major blockchain platforms. Our team includes multiple PhDs and senior engineers who have launched and scaled world-class technologies. If you're ready to redefine blockchain adoption, empower global business integration, and help shape the next generation of Web3 and developer ecosystems, we invite you to take the next step. Let's build the future-together.
    $49k-72k yearly est. 8d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Information technology/support technician job in Laramie, WY

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.00/Hour
    $21 hourly 7d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Rock Springs, WY

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-2 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-38k yearly est. 6h ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Cheyenne, WY

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $29k-38k yearly est. 21d ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Casper, WY?

The average information technology/support technician in Casper, WY earns between $27,000 and $62,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Casper, WY

$41,000
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