Senior operations manager jobs in Goldsboro, NC - 947 jobs

We are recruiting on behalf of our client, a global manufacturer of materials headquartered in the United States. This organization has a highly technical and broad portfolio of specialized and sustainable material solutions that help their customers - and our planet - be more sustainable. They transform customer challenges into opportunities, bringing new products to life for a better world. Role Summary: Our client is seeking a dynamic and experienced Site Director to lead its manufacturing operations in Greenville, NC. This pivotal role requires a visionary leader who embodies our clients' core values-trust, support, respect-and fosters a high-performing, safety-first culture. The Site Director will oversee multiple operations on campus, driving manufacturing excellence, regulatory compliance, and operational efficiency while championing continuous improvement across all facets of production and team development. The ideal candidate will have a proven track record in managing complex manufacturing environments, directing capital projects, and executing strategic initiatives within a global matrix organization. Responsibilities include budget oversight, regulatory liaison with U.S. government agencies, and stewardship of public relations and community engagement. This is a unique opportunity to shape the future of this business unit while leading with integrity, innovation, and impact. Ideal Candidate: Education: Bachelor's Degree in Chemical Engineering Experienced with PSM facilities Experience leading multi-sites and at least a workforce of 400+ (required) Experience with Capex ($100M minimum)

This role is responsible for overseeing and optimizing operational processes across clinical trial supplies, warehouse operations, and supply chain management. The position plays a critical role in driving operational efficiency, quality performance, and customer satisfaction while ensuring compliance with regulatory requirements and industry best practices. Success in this role requires close collaboration with cross-functional teams to implement process improvements and promote a culture of continuous improvement. Essential Duties and Responsibilities Develop and execute strategies to optimize operational processes across clinical trial supplies, warehouse operations, and supply chain activities. Collaborate with cross-functional teams to streamline workflows, reduce lead times, and improve overall operational efficiency. Monitor and analyze key performance indicators (KPIs) to assess performance and identify improvement opportunities. Lead initiatives related to resource allocation, capacity planning, and inventory management to meet business objectives. Establish, implement, and maintain a robust Quality Management System (QMS) in alignment with regulatory requirements, industry standards, and best practices. Conduct routine audits and assessments to ensure compliance with internal policies, standard operating procedures (SOPs), and regulatory guidelines. Implement and manage Corrective and Preventive Actions (CAPAs) to address deviations, non-conformances, and quality issues. Provide leadership, guidance, and training to teams to support a culture of quality, compliance, and continuous improvement. Manage supplier and vendor relationships to ensure timely sourcing and delivery of comparator and reference-listed drugs from multiple regions. Evaluate supplier performance and conduct periodic reviews to maintain supply chain quality, reliability, and compliance. Demonstrate strong working knowledge of Good Distribution Practices (GDP) and Good Manufacturing Practices (GMP). Actively participate in facility and documentation self-inspections, inventory management, and all administrative and operational activities. Serve as a key point of contact during audits and inspections, maintaining full oversight of operational activities. Oversee daily warehouse operations, including inbound and outbound shipments, to ensure timely and accurate execution. Act as a designated responsible representative with authority over warehouse operations and business activities. Train team members and manage day-to-day operational activities. Negotiate supplier contracts, terms, and pricing to optimize costs and improve supply chain performance. Lead continuous improvement initiatives focused on efficiency, quality, productivity, and customer satisfaction. Implement process improvement methodologies to eliminate inefficiencies, streamline workflows, and enhance productivity. Work Experience Qualifications Minimum of 10 years of experience in pharmaceutical warehouse and supply chain operations, preferably supporting clinical trial supplies, pharmaceutical outsourcing, and comparator sourcing. Strong results-driven mindset with a customer-focused approach. High attention to detail with professional written and verbal communication skills. Ability to manage multiple priorities effectively in a fast-paced environment. Willingness and ability to travel for meetings, audits, and industry events. Strong organizational and time management skills with the ability to meet deadlines. Self-motivated, proactive, and accountable for assigned responsibilities. Proficient in administrative tools, including MS Office and Google Workspace. Excellent verbal, written, and interpersonal communication skills. Education Qualifications Bachelor's or Master's degree in Health Sciences, Pharmaceutical Sciences, Marketing, or a related discipline.

Guides the strategic direction and oversight of sanitation operations across all facilities, ensuring the development and implementation of policies and standards that maintain the highest levels of product safety, quality, and regulatory compliance. Partners with key leaders across the organization to align sanitation and business goals, create continuous improvement, and optimize resource utilization. Provides leadership to the sanitation team, setting clear expectations, fostering a culture of safety and accountability, and driving operational excellence in sanitation and food safety practices. At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Key Responsibilities Provides guidance and strategic direction and oversight through a team of managers. Accountable for all HR activities, including hiring, terminations, performance management, goal setting, and team member development to ensure alignment with company goals. Oversees the development of systems, policies, and procedures to support functional success. Guides and collaborates with facility managers in the oversight of sanitation budgets and acquisitions, ensuring effective allocation of resources to achieve operational goals and maximize efficiency. Designs and implements enterprise-wide sanitation strategy using site and product risk assessments to ensure alignment with business priorities and compliance with food safety standards. Develops and maintains standardized sanitation systems, policies, and procedures for operations across all facilities, ensuring integration of best practices and alignment with industry standards. Responsible for resource allocation and system efficiency. Ensures continuous improvements and achievement of organizational goals by refining sanitation programs, systems, and processes through cross-functional collaboration. Oversees the enterprise-wide sanitation chemical program, ensuring the effective selection, application, and management of cleaning and disinfecting chemicals across all facilities. Guides the establishment and oversight of key sanitation metrics (e.g., chemical usage, water usage, MSS completion percentage, Periodic Equipment Cleaning (PEC), Periodic Infrastructure Cleaning (PIC), sanitation effectiveness, etc.) across all facilities. Identifies trends and emerging issues, implements strategic initiatives to address them, and ensures continuous operational improvement and alignment with organizational goals. Monitors and reviews sanitation and food protection programs by tracking progress, assessing performance gaps, and developing corrective action plans to enhance compliance and reduce risk across all plant locations. Enhances operational efficiency by optimizing sanitation cycle times and resource allocation, validating cleaning requests, and chemical cost controls ensuring alignment with corporate sustainability goals. Oversees the documentation of sanitation processes and systems. Guides the integration of new equipment and facilities to ensure consistency with company standards. Conducts comprehensive assessments and audits of sanitation systems, processes, and manual cleaning practices to ensure compliance with corporate standards and identify opportunities for continuous improvement. Oversees the ongoing evaluation and optimization of Sanitation Preventive Controls within Food Safety Plans, ensuring ongoing compliance with regulatory requirements and company standards. Partners with Safety and Compliance teams to develop and implement sanitation programs that protect team members and ensure full compliance with regulatory entities, including OSHA and other relevant agencies. Minimum Qualifications (Educations & Experience) High school diploma, GED, or equivalent 12+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role 5+ years of leadership experience or the knowledge, skills, and abilities to succeed in the role Knowledge, Skills, and Abilities Essential Knowledge, Skills, and Abilities In-depth knowledge of FDA, USDA, HACCP, OSHA requirements and experience with applying food safety and sanitation standards in food processing environments Expert understanding of sanitation design, procedures, operational efficiencies, and safety in food processing, with particular emphasis on wet/dry cleaned environments Extensive knowledge of food safety protocols, employee safety practices, food manufacturing processes, and regulatory compliance Proficient in advanced statistical and analytical tools with the ability to interpret data and utilized data-informed strategies in processes and operational improvements Comprehensive knowledge of microbiological organisms and their impact in sanitation practices and process design, and facility design Accomplished leadership skills with the ability to coach, support, and motivate large cross-functional teams of people leaders to achieve performance and operational success Exceptional interpersonal and communication skills with the proven ability to effectively influence and impact results at all levels Highly skilled at cultivating and maintaining strong relationship to support organizational growth and employee engagement Expertise in utilizing Microsoft Office Suite (Excel, PowerPoint, Word) and advanced food safety systems to optimize sanitation processes, data management, and reporting Proven ability to create innovation through strategic thinking, overseeing cross-functional teams, and implementing initiatives that improve efficiency and align with organizational goals Extensive experience management sanitation operations across multiple facilities, ensuring consistency, efficiency, and compliance with safety and quality standards Preferred Knowledge, Skills, and Abilities Bachelor's degree in related field Physical Demands While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions Work will be performed in a variety of conditions including remote work, a climate-controlled office environment(s), and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions. The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload). The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection. Travel may be required up to 70% of the time. Disclaimer We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.

City Charlotte, Greenville, Raleigh, Wilmington State/Province North Carolina Country United States Department DELIVERY_ACCOUNT_OPERATIONS Date Monday, January 5, 2026 Working time Full-time Ref# 20036544 Job Level Individual Contributor Job Type Experienced Job Field DELIVERY_ACCOUNT_OPERATIONS Seniority Level Associate Currency USD - United States - US Annual Base Salary Minimum 33,360 Annual Base Salary Maximum 66,720

Responsible for developing a regional Business Banking team to complement the bank's market presence by developing and maintaining a profitable portfolio of clients relative to loans, deposits and treasury service products. The Business Banking Team Leader II is a relationship manager who calls on businesses with revenue up to $5 million. This position oversees and supervises other Business Banking Relationship Managers in the region and will direct, administer and coordinate the team's Business Banking line of business activities in accordance with company policy as monitored by the Head of Business Banking. Position Accountabilities Formulate and implement a program for business development and sales promotion by client base within the region, organizing resources, focusing officer calling program and making joint calls on important prospects and existing customers. Monitor and manage ongoing regional performance to established goals and objectives. Manage a group of Business Banking Relationship Managers to effectively meet prospect and client banking needs by coaching, profiling, reviewing and augmenting the activities of Business Banking Relationship Managers through direct client contact. Call on high potential prospects and Business Banking customers to sell and service all banking need (loans, deposits, treasury service), including an active focus on partner referrals and Business Banking opportunities. Promote and cross-sell other bank products and services to meet customer & prospect opportunities as profiles and needs assessments are reviewed. Partner with Centralized Business Underwriting to enforce the bank's Business Banking lending policies to include loan's approved in accordance with defined loan authorities. Actively manage, monitor and report status of all exceptions and past dues on business banking loans in accordance with loan policy. Coordinate Business Banking activities with Business Banking Teammates and the Head of Business Banking and other lines of business to set business banking product sales and service objectives. Work with the Business Banking Sales Manager to monitor results versus objectives and recommends necessary strategic adjustments to ensure objectives are reached. Provide ongoing group and individual training for Business Banking Relationship Managers in regard to sales techniques, calling strategies, presentation skills and business banking practices and procedures. Maintain a high level of customer satisfaction by providing ongoing relationship servicing, including the resolution of service issues of clients. Participate in organizations and projects to establish referral contacts and Centers of Influence (COI) within the community. Work with Branch and Treasury staff to solicit treasury services and deposit accounts. Ensure that own work is in compliance with applicable policies, procedures, laws, regulations and guidelines. Organizational Relationship This position reports to the Head of Business Banking. Position Qualifications Education & Experience Bachelor's Degree or equivalent work experience Team sales management or equivalent work experience Five to Ten+ years of comprehensive sales experience Five+ years of business lending, treasury service, and deposit product sales experience Knowledge & Skills Demonstrated leadership skills and the ability to inspire team members to excel Highly motivated and committed individual Ability to originate owner occupied real estate and C&I loans. Ability to work well in a sales driven environment. Excellent interpersonal, public relations and client service skills Proven ability to solve problems and make sound business decisions Excellent organizational and verbal/written communication and sales presentation skills Excellent computer skills with strong working knowledge of Microsoft Office Programs including Excel, Word and Outlook. Proven training and development Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Manager, Sales Operations is a key strategic and operational partner to Sales and Revenue leadership. This role is responsible for driving efficiency, visibility, and performance across the sales organization by optimizing processes, systems, analytics, and cross-functional collaboration. The ideal candidate combines strong analytical acumen with a deep understanding of GTM execution and will play a critical role in scaling sales infrastructure. Key Responsibilities: Own end-to-end sales operations processes, including pipeline management, forecasting, market insights, quota setting, and compensation tracking Partner with Sales Leadership to define KPIs, drive accountability, and support execution against revenue targets Collaborate cross functionally to ensure alignment across go-to-market strategy and operations Manage Salesforce (or similar CRM), ensuring data integrity, system adoption, and automation of key workflows Build dashboards and reporting tools to provide clear visibility into funnel health, sales performance, and rep productivity Identify bottlenecks in the sales process and implement scalable solutions to improve efficiency Provide actionable insights and support strategic planning with revenue analytics and market trend data Drive continuous improvement in sales enablement tools, training, onboarding, and operational resources Lead, coach, and develop a small team of sales operations analysts/coordinators. Set clear goals and performance expectations aligned with company revenue objectives. Provide regular feedback, mentorship, and career development planning. Foster a culture of accountability, collaboration, and innovation within the team. Partner with leadership to resource-plan and ensure team alignment with business priorities. Model effective leadership behaviors and champion company values Requirements: 6+ years of experience in sales operations, revenue operations, or business operations (preferably in SaaS, marketplace, or cannabis/regulated industries). Strong data analytics skills with proficiency in Salesforce and BI tools (Tableau, PowerBI). Deep understanding of sales processes, revenue forecasting, and GTM strategy. Highly organized, detail-oriented, and capable of driving multiple priorities in a fast-paced environment. Deep analytical mindset with an ability to break down multi-dimensional business problems and communicate clear, data-supported recommendations. Strong communication and executive presentation skills, including the ability to create materials for C-suite or board-level audiences. Experience working in fast-paced or rapidly scaling organizations, with a track record of driving impact across cross-functional teams. Qualys is an Equal Opportunity Employer, please see our EEO policy.

Primary Office Location:501 Fayetteville Street. Raleigh, North Carolina. 27601.Join our team. Make a difference - for us and for your future. n Business Banking Team Leader Business Unit: Commercial Banking Reports To: Manager of Business Banking Position Overview: This position is primarily responsible for establishing banking relationships with middle market business customers in and around the region and management of a business banking team. The incumbent supervises and develops the business banking team to maintain and grow the loan portfolio and to develop and enhance customer relationships. The incumbent builds and maintains a portfolio and client base including new business development, meeting business banking clients' financial services needs Primary Responsibilities: Establishes banking relationships with lower middle market customers within the assigned geographical location. Builds and maintains a portfolio and client base including new business development and meeting corporate clients' financial services needs through cross selling and consultation. Develops, maintains and grows own client base. Manages assigned relationship managers. Works with direct reports to achieve results set forth in the Bank's strategic plan. Participates in developing marketing and sales plans with their direct reports. Refers business opportunities to business partners at Wealth Management, Insurance, Treasury Management and other products and services offered by the corporation. Monitors and proactively manages team and personal portfolio credit quality. Monitors and manages team portfolio reports. Reviews term sheets and previews memorandums and credit packages for approval and presentation to the loan committee. Maintains team compliance with various operating policies and procedures and regulatory requirements. Reviews market research on an ongoing basis to determine customer needs, volume potential, competitive strategies, etc. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Education: BA or BS Minimum Years Experience: 7 Special Skills: Excellent management skills Excellent communication skills, both written and verbal Excellent customer service skills Excellent organizational, analytical and interpersonal skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in commercial or business banking. Special Licenses and Certificates: N/A Physical Requirements: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

We are seeking a passionate General Manager for our new store opening in February! The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. Responsibilities: SALES LEADERSHIP: Creates an outstanding sales and Customer Service environment Strives for sales excellence and results Sets and evaluates weekly, monthly and seasonal goals for staff Works with customers and models excellent customer service and Clienteling skills Maximizes sales through strong floor supervision skills Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books STAFFING AND ASSOCIATE DEVELOPMENT: Networks in industry to recruit and hire high quality management and sales-oriented associates Fills all levels of open positions within the store in an urgent and timely manner Ensures adequate staff is available to meet business needs - schedules accordingly Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers Administers company personnel programs including appropriate performance reviews, compensation and employment records Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience Documents employee performance in a timely manner Creates enthusiasm and excitement within store to motivate high performance teams OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Execute floor-set and promotional directives; implements visual merchandising Supervises the overall cleanliness and organization of the sales floor and backroom Ensures store appearance and atmosphere supports and reinforces the brand image Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction Identify and communicate product concerns in a timely manner Communicate inventory needs to support the business goals FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Ensure staff is following Veronica Beard fashion guidelines. Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills Minimum of 2 years retail Store Management position/experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

Division: BITS Summary Description: The Lead ML & Data Engineering Manager will oversee and actively contribute to the full machine learning and data engineering lifecycle - from data ingestion and feature engineering through model development, deployment, monitoring, and continuous improvement - within a cloud-native Databricks Lakehouse environment. This role combines hands-on technical execution with team leadership and strategic alignment. The individual will manage and mentor a cross-functional data team (ML engineers, data engineers, and analysts), ensuring high-quality delivery, platform optimization, and adherence to governance and security standards. The Lead will also make architectural and process recommendations based on industry best practices, balancing innovation with operational excellence. They will be accountable for strengthening system controls, improving efficiency through automation, and guiding the evolution of our AI and data ecosystem for scalability and sustainability. Academic and Trade Qualifications: Bachelor's degree in computer science, Computer Information Systems, Computer Engineering, Math, or related technical degree from an accredited institution, and/or equivalent experience. Work Experience: 5-10 years of progressive experience in data, machine learning, or software engineering roles, with a proven track record of delivering production-grade ML and data solutions. At least 3 years of hands-on experience designing, developing, optimizing, and deploying machine learning models in production environments (preferably using Databricks, Azure ML, or similar platforms). 2+ years of leadership experience as a technical lead, team lead, or manager overseeing data engineers, ML engineers, or data scientists - including mentoring, code review, and project delivery oversight. Demonstrated experience integrating ML models into operational systems, APIs, or business workflows. Background in data architecture, pipeline orchestration, and performance optimization across large datasets. Experience within the public utility, energy, or infrastructure sector is highly desirable, particularly with applications such as load forecasting, outage prediction, grid optimization, or asset analytics. Proven ability to collaborate cross-functionally with data platform, analytics, and business teams to translate organizational goals into scalable data and ML solutions. Key Responsibilities: Leadership & Strategy (40-50%): Lead, mentor, and develop a cross-functional team of ML engineers, data engineers, and analysts. Translate business needs into actionable data and ML initiatives with clear milestones and measurable outcomes. Define and enforce team processes, standards, and best practices for data engineering, model development, and deployment. Manage sprint planning, prioritization, and delivery for ML and data projects. Collaborate closely with the Director of Data Engineering to align technical strategy with enterprise data governance, architecture, and security policies. Champion innovation by staying current with trends in AI, ML, and data infrastructure, identifying opportunities for continuous improvement. Hands-On Technical Work (50-60%): Design, develop, and deploy scalable, production-ready machine learning models and data pipelines. Optimize workloads for cost, performance, and reliability within the Databricks Lakehouse ecosystem. Build and maintain feature pipelines, MLflow model registries, and CI/CD workflows for automated training and deployment. Process, transform, and analyze large-scale structured and unstructured datasets. Integrate models into APIs, applications, or downstream systems (e.g., Azure Container Apps, Model Serving Endpoints). Ensure compliance with data governance, lineage, and security standards. Conduct code reviews, provide technical mentorship, and contribute to architecture design decisions. Job Knowledge & Technical Expertise: Databricks platform experience required - including Lakehouse architecture, cluster management, Delta tables, and Spark. Proficiency with MLflow, Feature Store, and AutoML workflows. Strong foundation in Python, SQL, and ML frameworks such as scikit-learn, PyTorch, TensorFlow, or XGBoost. Experience with CI/CD, Git-based workflows, and DevOps principles for ML (MLOps). Familiarity with LLMs, Vector Search, and Generative AI integration is preferred. Azure (or equivalent cloud platform) experience strongly preferred. Relevant Databricks, Azure, or ML certifications are a plus. Skills & Abilities: Proven ability to lead and mentor technical teams while remaining a hands-on contributor. Deep understanding of MLOps best practices: model lifecycle management, observability, and retraining automation. Strong experience in data preparation, feature engineering, and exploratory data analysis. Ability to translate business requirements into scalable technical solutions. Excellent written and verbal communication; able to interface confidently with both technical and non-technical audiences. Demonstrated ability to work independently, manage multiple priorities, and deliver under tight deadlines. Familiarity with Agile and iterative development methodologies. Success in the First 6 Months: Establish delivery rhythm and governance for the ML/Data team. Deliver at least one production-grade ML or analytics solution end-to-end on Databricks. Improve team efficiency and platform utilization through process or architecture optimizations. Build strong cross-functional relationships with key stakeholders in engineering, analytics, and business units. Relationships and Contact: Work with technical team members to ensure solutions are consistent with development, infrastructure and security guidelines. Collaborate with peers across business lines identifying and documenting user needs and requirements. Keep management informed as to status of projects and activities. Working Conditions: Normal business hours, with limited overtime. Local candidates only. Company Profile: North Carolina's Electric Cooperatives is the brand for the family of organizations formed to support the state's 26 local electric cooperatives, including: North Carolina Electric Membership Corporation, the power supplier to many of the electric cooperatives; North Carolina Association of Electric Cooperatives, the cooperatives' trade association; and Tarheel Electric Membership Association, Inc. (TEMA), a central purchasing and materials-supply cooperative. North Carolina Electric Membership Corporation provides equal employment opportunities (EEO) to all applicants for employment.

Job DescriptionSalary: Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Role Overview: We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth. Key Responsibilities: Operational Strategy & Execution Design and implement scalable CS processes, playbooks, and engagement models. Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams. Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion. Define and track KPIs, health scores, and success metrics to drive performance. Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities. Support strategic planning and reporting for CS and Executive leadership. Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir. Drive system integration, automation, and data integrity across platforms. Provide executive-level insights to support decision-making and cross-functional alignment. Qualifications: 710+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role. Proven success scaling CS operations in a B2B SaaS or enterprise software environment. Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI). Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency. Strong understanding of customer lifecycle management, segmentation, and success planning. Excellent project management, communication, and stakeholder engagement skills. Experience in the industrial, manufacturing, or asset-intensive sectors is a plus. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Travel: Monthly visits to Wilson, Kinston, Goldsboro, and Greenville, NC We are seeking a dynamic, systems-oriented Director of Operations with deep experience in Medicaid/Medicare-funded mental and behavioral healthcare. This executive leader will drive organizational efficiency, compliance, and scalable infrastructure across four North Carolina locations. Reporting directly to the executive leadership team, this individual will lead operations with precision, integrity, and a growth-focused mindset. Key Responsibilities Strategic Operations & Organizational Leadership Develop and implement scalable operational systems that align with long-term organizational goals. Identify and eliminate inefficiencies, designing workflows that enhance service delivery and compliance. Partner with executive and clinical leaders to drive sustainable growth initiatives. Compliance & Regulatory Oversight Ensure all departments remain in full compliance with federal, state, and Medicaid/Medicare regulations. Prepare and lead regulatory audits, internal reviews, and licensure renewals across all sites. Maintain a culture of proactive risk management and documentation accuracy. Cross-Functional Departmental Management Oversee all core functions including Payroll, Clinical Operations, Facilities, Case Management, and Administrative Services. Facilitate seamless operational integration between departments, with a focus on accountability and performance metrics. Implement SOPs, time studies, and productivity benchmarks using platforms such as Lattice or equivalent HR systems. Clinical Operations & Production Oversight Ensure timely and accurate completion of clinical documentation in collaboration with Clinical Directors. Monitor productivity metrics, clinical performance, and service quality across all sites. Support implementation of quality assurance and improvement strategies. Team Leadership & Employee Engagement Recruit, coach, and develop operational teams, fostering a high-performance, mission-driven culture. Promote accountability and collaboration between HR, leadership, and field teams. Lead onboarding and offboarding initiatives to support workforce continuity. Financial Stewardship & Resource Allocation Oversee budgeting, cost control, and strategic resource planning. Monitor financial KPIs to ensure operations remain efficient and cost-effective. Identify and implement opportunities to improve ROI through operational adjustments. Site Launch & Facility Management Lead planning, coordination, and execution of new site launches across North Carolina. Manage day-to-day facilities operations, including inventory management, vendor relations, and logistics. Maintain checklists and operational plans to ensure facility readiness and service continuity. Organizational Representation & Visibility Serve as the face of the organization at public-facing events, conferences, and community engagements. Ensure DSIS maintains a strong reputation among stakeholders and partner organizations. Qualifications Required: Bachelors degree in Business Administration, Healthcare Operations, or related field 5+ years of senior operations leadership in a behavioral health or healthcare setting Deep working knowledge of Medicaid, Medicare, and managed care models Demonstrated ability to lead multi-site operations, develop systems, and build cross-functional cohesion Experience with regulatory audits, HR systems (e.g., Lattice), and productivity tracking Strong interpersonal and analytical skills with a process- and outcomes-driven approach Ability to travel to four NC locations on a monthly basis Preferred: Masters degree (MBA, MHA, or similar) Prior experience with behavioral health accreditation, compliance infrastructure, and HRIS systems Experience in launching new programs, facilities, or service lines within mental health or human services Knowledge of quality assurance frameworks and continuous improvement methodologies Work Environment This role is hybrid. While based in Greenville, NC, the Director of Operations is expected to travel to satellite offices monthly and attend in-person leadership events and audits as needed.

Full-time Description The Operations Manager is responsible for developing and ensuring proper execution of processes to enhance the manufacturing capabilities of US Cargo Systems, shipping product on time with high standards for quality. The role directs and coordinates activities of production department(s) manufacturing products in industrial organization by performing the following duties safely and with acceptable quality and ethical standards. Duties and Responsibilities: Direct production team in accordance with policies, principles and procedures established by US Cargo Systems to achieve the business unit, company, and customer objectives. Direct the Repair Department which is responsible for processing military and commercial cargo system component repairs. Direct machine shop team in accordance with policies, principles and procedures established by US Cargo Systems to achieve the business unit, company, and customer objectives. Promotes and drive open communication, respect, energy, positive work culture and environment of trust. Develops plans for efficient use of materials, space, machines, and employees. Assists in the review production costs and product quality, and modifies production, procedures, and programs to maintain and enhance profitable operation of company. Reviews production orders, schedules, and shortages to determine best product flow to plan department operations. In coordination with the planning department works to establish priorities and sequences for manufacturing products. Reviews production and operating reports and resolves operational, manufacturing, shipping, and maintenance problems to ensure minimum costs and prevent operational delays. Develops or revises standard operational and working practices and observes workers to ensure compliance with standards. Consults with engineering relative to modification of machines, equipment, or processes to improve production and quality of products. Consults with Quality relative to Customer Complaints, NCMR Data and overall improvement of product quality. Drive corrective actions and provide training to team members, as necessary. Represents Production in Lean Six Sigma. All other duties as assigned. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Core Competencies: Commitment to company values and ethics. Personally responsible, completes work in a timely manner, and performs tasks accurately. Maintain a positive attitude and strong work energy. Excellent interpersonal and oral and written communication skills. Possess coaching and development skills. Very detail oriented and always comes prepared. Works harmoniously with others to get a job done, responds positively to instructions/procedures, and works well with others. Ability to organize and manage multiple priorities and effectively deal with tight deadlines and pressure. Project management skills. Strong customer orientation. Strong judgment and decision making. Education and/or Experience: Bachelor of Arts degree (B.A.) or Bachelor of Science degree (B.S.) from four-year college or university; Masters degree preferred. Supervisory Experience of personnel in a manufacturing environment. Experience in CNC Machining. Experience in Lean Six Sigma manufacturing, Green Belt preferred. Experience in Lean Six Sigma manufacturing (Kaizen & 5S), Green Belt preferred. Computer Skills; Microsoft Office and Outlook. Physical Demands/Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maneuvers in, around, under, and about factory and/or laboratory equipment on a regular and continuous basis. Must be able to lift and carry up to 40 pounds and comply with OSHA standards. Works at a PC for hours at a time. While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environment characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment. Salary Description $120,000 - $150,000 annually

**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Digital.ai is the only AI-powered software delivery platform purpose-built for the enterprise, enabling the world's largest organizations to build, test, secure, and deliver high-quality software. By unifying AI-driven insights, automation, and security across the software development lifecycle, Digital.ai empowers enterprises to deliver innovation with confidence. Trusted by 5,000 global enterprises, Digital.ai is redefining how enterprises build better software in an AI-driven world. Additional information about Digital.ai can be found at digital.ai and on Twitter, LinkedIn, and YouTube. About the role We are seeking a dynamic leader to oversee our global Revenue Operations (RevOps) function, driving alignment and efficiency across Sales, Marketing, and Customer Success. As a strategic partner to the Chief Revenue Officer (CRO), you will anticipate pipeline risks, optimize closing rates, and deliver data-driven insights that accelerate growth. This role is pivotal in shaping forecasting, business planning, and operational excellence to elevate Digital.ai's go-to-market (GTM) organization from strong to exceptional. What you will do Lead and develop a high-performing RevOps team, fostering a culture of excellence and career growth. Partner with GTM leaders to align strategies across Sales, Marketing, Customer Success, and Partnerships, identifying opportunities for scalable growth. Drive accurate forecasting and business planning, ensuring credibility and alignment with Finance and executive leadership. Define and refine revenue performance metrics, forecasting models, and actionable insights. Design and implement scalable processes and systems to enhance efficiency across the revenue lifecycle. Oversee quota-setting for all revenue-generating roles. Optimize technology infrastructure to support business objectives and GTM effectiveness. Act as a trusted advisor to the CRO, providing strategic recommendations on growth and operational improvements. What you will bring Proven experience leading global RevOps in a high-growth environment Track record as a strategic advisor to senior leadership, influencing GTM strategy Exceptional leadership skills with the ability to build and inspire cross-functional teams Strong analytical and problem-solving capabilities; adept at turning complex data into actionable strategies AI-driven mindset: skilled in leveraging automation and analytics to improve forecasting and pipeline visibility Hands-on operator with the ability to balance tactical execution and long-term planning Deep expertise in CRM systems such as Salesforce, reporting, forecasting, and enablement tools Comprehensive understanding of operations across Sales, Marketing, Customer Success, and Partnerships Excellent communication and influencing skills to drive alignment among senior stakeholders Why Digital.ai? At Digital.ai, we're more than just a software company - we're a team of innovators, thinkers, and problem-solvers. By joining our sales organization, you'll be part of a dynamic, collaborative environment that encourages professional growth and values diverse perspectives. You'll work with some of the brightest minds in the industry, all while having the opportunity to shape the future of AI-enabled enterprise software development. Digital.ai also offers phenomenal benefits such as: Unlimited PTO in the US Comprehensive medical, dental, and vision plans Paid parental leave Unlimited access to continuous learning and professional development with TalentLMS Flexible working arrangements Opportunity to work with a diverse, globally distributed team If you're ready to take your sales career to the next level and make a real impact with a leading tech company, we want to hear from you. What's Next? If you're excited about this opportunity and believe you have the experience and drive to succeed, we'd love to connect. Apply today and let's talk about how you can join us in redefining digital transformation for enterprises across the globe. At Digital.ai, we believe in fostering a culture of pay transparency. We are committed to providing our employees with fair and competitive compensation. The current base salary range for this specific job is estimated to be $220,000 - 235,000. Please note that final compensation will be determined based on factors such as qualifications, experience, and internal equity. We value transparency and aim to create an inclusive and equitable workplace for all our employees. Certain positions at Digital.ai might also be eligible for additional compensation in the form of bonuses, or other employee benefits which are separate from the base salary and to be defined at offer stage. Digital.ai is firmly committed to merit-based hiring. We maintain compliance with US and International laws. We welcome everyone from all backgrounds, including age, race, color, gender, identity, gender expression, sex, pregnancy, national origin, ancestry, religion, physical or mental ability, medical condition, sexual orientation, marital status, citizenship status, protected military or veteran status, and believe that diversity is the foundation of innovation. For individuals with disabilities who would like to request accommodation, please advise us within your job application or cover letter. FRAUD PREVENTION ALERT: please note that Digital.ai does not use third party recruiters. In our efforts to protect you against impersonation please check the email address or if you are contacted by an unfamiliar/third party requesting please reach out directly to Digital.ai.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Peter Millar was founded in 2001 with a single cashmere sweater offered in 24 colors. Based in Raleigh and Durham, North Carolina, the American lifestyle brand has grown to include luxury performance sportswear, seasonal resort and country club apparel, sophisticated classics, casually refined tailored clothing and sartorial accessories. We strive to capture timeless style upgraded with signature innovations, in designs that are in tune with modern life. We embrace working hard, being kind and doing right by our customers, aiming to set a higher standard for the apparel industry. The Vice President of Retail Operations will lead the strategy and execution of all retail initiatives for Peter Millar boutiques, driving revenue growth, profitability, and delivering exceptional customer experiences. This role oversees retail operations, new store development, and Regional Store Directors, ensuring operational excellence and alignment with the brand's values, culture, and long-term business objectives. ESSENTIAL FUNCTIONS: Strategic Leadership Define and execute a comprehensive retail operations strategy aligned with company goals and market trends. Set annual sales, profitability, and operational performance targets for all retail locations. Lead end-to-end planning for new store openings, including site selection, design, staffing, and operational readiness. Build, mentor, and inspire a high-performing retail leadership team, fostering accountability, collaboration, and continuous improvement. Drive talent acquisition, training, and succession planning to support growth and scalability. Operational Excellence Oversee day-to-day operations across all boutiques, ensuring consistent execution of brand standards. Implement best-in-class processes and policies to optimize efficiency, cost control, and customer service. Monitor KPIs and adjust strategies to achieve or exceed performance goals. Develop and maintain robust training programs to ensure exceptional customer experience and operational consistency. Partner with cross-functional teams-Marketing, Merchandising, Planning, HR, Creative, and Finance-to deliver seamless retail initiatives. Resolve escalated customer issues promptly and effectively, maintaining high service standards. Financial Management Own retail budgets, forecasting, and P&L performance. Analyze sales trends, inventory, and labor costs to maximize profitability. Recommend and implement technology and infrastructure investments to enhance operational capabilities. Market & Competitive Analysis Stay ahead of industry trends, competitor strategies, and evolving consumer behaviors. Adapt retail strategies to maintain a competitive edge and capitalize on market opportunities. COMPETENCIES: Strategic vision and execution Strong financial and business acumen Customer-centric leadership Change management and adaptability Results-driven with operational rigor DESIRED EDUCATION AND EXPERIENCE: Bachelor's degree in Business, Retail Management, Marketing, or related field. 15+ years of progressive retail leadership experience, including 5+ years in a senior executive role. Proven track record of driving revenue growth and operational excellence in a multi-location retail environment. Exceptional leadership, communication, and interpersonal skills. Proficiency in retail systems, data analysis, and technology solutions. Ability to travel regularly to retail locations. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

CRB is a leading provider of sustainable engineering, architecture, construction and consulting solutions to the global life sciences and food and beverage industries. Our more than 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution. Job Description Director, Operational Readiness Position Summary CRB is looking for an energetic, self-motivated individual for the role of Director, Operational Readiness. The Director will lead cross-functional teams in the integration and delivery of Operational Readiness services (Turnover, CQV, and Startup Operations) on capital projects for our Life Science, Food & Beverage, Semi-Conductor, and Data Center clients. Their main focus will be to become a business partner with Client's in achieving a "Make Product Faster" mindset which enables licensable facilities to be production online, sooner utilizing risk-based and lifecycle methodologies. This role will also include helping clients navigate through regulatory requirements, devising and executing strategies that meets timelines, and assessing / mitigating risk - all while driving leaner processes to achieve the end goal. The Director will provide oversight, guidance, and team formation for all regional projects from business development to proposal stage, to facility turnover. This position requires a high level of organization, communication, and leadership; and the qualified candidate will have excellent interpersonal skills with internal and external clients. They will represent CRB in a professional manner, assist in winning work, and understand how their strategy directly impacts our collective success. Responsibilities * Maintain P+L responsibilities for business team and accountable to achieve Regional Team Revenue and Profit goals * Coordinate/collaborate with Regional leadership in business development and account management on Market Focus, Trends, and developing New Client Solutions * Lead and Support the Operational Readiness approach internally and externally with client's Design, Operations, Quality, and Regulatory teams * Manage regulatory reviews, be part of operational design reviews, develop overall risk-based approach for testing/documentation * Active management of internal and/or external Operational Readiness resources on projects * Lead the development of specific Turnover, Operation, and CQV plans to ensure integration with design, automation and construction plans * Work with Construction and Digital Innovation to deliver streamlined data management across various platforms * Manage our partners and/or build a group to execute the integrated delivery strategy * Develop and maintain relationships with ley stakeholders for successful projection execution * Collaborate/Support the Digital Innovation team in the delivery of project data to Client's using best practices and AI integration * Future - assist in regulatory filings and agency reviews; operational training/staffing for clients * Knowledge of US FDA (21 CFR 210, 211, 810), ISO 9001, and EU EMEA regulations * Knowledge of primary industry guidance on CQV and CSV, including but not limited to: * ISPE Baseline Guide 5 Commissioning and Qualification, edition 2 * ISPE GAMP V, A Risk Based Approach to Compliant GMP Computerized Systems * ASTM E2500 Standard Guide for Specification, Design, and Verification of Pharmaceutical and Biopharmaceutical Manufacturing Systems and Equipment * ISPE Guideline Science and Risk-based Approach for the Delivery of Facilities, Systems, and Equipment, 2011 * ISPE Good Practice Guide Applied Risk Management for Commissioning and Qualification, 2011 Qualifications * Bachelor's Degree in Architecture, Engineering, Life Sciences, Construction Management, or similar degree preferred, or equivalent years of relevant industry experience. * Professional licensure strongly preferred. * Minimum of 15+ years of Commissioning, Qualification, Validation, Compliance, and Operations experience in the Life Science industry; Sound technical knowledge of both US and global regulatory requirements. * Demonstrated effective leadership, financial management and collaboration skills. * Interpersonal and leadership skills necessary to communicate clearly, and effectively manage qualification/validation activities with all levels of personnel from various disciplines across the organization. * Direct experience in producing and managing commissioning, qualification, and operational deliverables. * Familiarity with all phases of design and construction required; direct experience in Life Sciences capital projects preferred. * Excellent organizational, interpersonal, presentation, and communication skills. * Commitment to technical excellence, as well as creating world-class experiences for our clients and employees. * Flexible and willing to travel as needed. Expectation of 50+% travel initially with eventual expectation of up to 25% travel, in support of client projects and regional leadership. Additional Information All your information will be kept confidential according to EEO guidelines. CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

The position of Regional Director of Operations in Raleigh-Durham, NC, involves overseeing daily operations at various hotel properties within Shri Hotels' North Carolina portfolio. Responsibilities encompass ensuring operational excellence, boosting guest satisfaction, maximizing profitability, and driving company growth through property development and launching new hotels. The ideal candidate will have a background in hotel operations and management, showcasing robust leadership to support General Managers (GMs) and fostering effective collaboration across departments. This role necessitates being present in Raleigh, NC, on a full-time basis during weekdays, with occasional travel to different properties. Key Skills: Strong interpersonal and communication skills Goal-driven, focusing on operational efficiency, guest happiness, and financial prosperity Capable of managing multiple tasks in a dynamic environment Exhibits a high degree of integrity and professionalism Benefits Competitive salary and bonus structure Health insurance benefits Paid time off Employee discounts at hotel establishments Key Responsibilities Operational Oversight and Team Management Oversee daily operations across all hotel properties to ensure consistency and quality. Monitor and evaluate performance metrics and key performance indicators (KPIs) for each property, including achieving budgeted topline revenue, controlling operating expenses, and capturing market share, among other essential hotel KPIs. Attend property revenue and sales meetings to strategize and optimize performance across each property in the portfolio. Provide input on average daily rates (ADR), guidance on negotiating RFPs, and assist in execution of topline strategies. Build, mentor, and lead a team of General Managers (GMs) and support staff to enhance operational effectiveness. Conduct ad-hoc site visits across properties as needed to provide leadership support and operational improvements. Property Development and Opening Assist in the ground-up development of new hotel projects, including all phases of development (construction monitoring, pre-opening, opening, and stabilization). Lead the opening of new properties as part of a task force, ensuring proper coordination and staff across various departments. Oversee the training of the team during the pre-opening and opening phase to ensure smooth operations and stabilization during the initial operational period. Develop opening plans and supervise the implementation of operational procedures for new hotels. Strategic Planning and Financial Oversight Collaborate with executive management to establish short- and long-term operational goals aligned with the company's strategic objectives. Monitor budgets, financial performance, and operational costs for each property to drive profitability. Review financial reports and provide actionable recommendations for improvement in operational efficiency. Guest Experience and Quality Assurance Ensure high standards of service quality across all properties by implementing and monitoring guest satisfaction programs. Address guest feedback and complaints promptly, ensuring issues are resolved in a timely and effective manner. Collaboration and Reporting Work closely with the corporate team and other departments to align operational efforts with overall business objectives. Regularly report on operational performance, challenges, and opportunities to senior management. The ideal candidate should have a minimum of 10+ years of experience in hotel operations, demonstrating proficiency in managing multiple properties with a preference for experience across various brands such as Marriott, Hilton, IHG, Choice, and Wyndham. Proven track record of leadership abilities, showcasing skills in guiding, mentoring, and developing a team of General Managers and hotel staff effectively. Strong emphasis on possessing financial acumen, problem-solving skills, and decision-making capabilities, coupled with experience using operational software and property management systems. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required, with preference given to candidates holding an MBA or equivalent advanced degree. Must be willing and able to travel regularly between properties as necessary, with the role being based in Raleigh-Durham and requiring in-office presence throughout the workweek.

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $55,000.00 What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Manager- Service/Repair in Raleigh, NC. Responsible for successfully managing all service and repair operations to ensure that the department functions profitably and exceeds the annual budgetary plan. ESSENTIAL JOB FUNCTIONS: * Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline. * Administers company safety program. Includes performing safety audits on a weekly basis and stressing the importance of safety to all employees. * Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and in a cost effective manner. Expectation is for a manager to spend four hours a day in the field working with technicians and meeting with customers. * Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability. * Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs. * Monitors the three callbacks in 30 days program and take a lead in keeping cancellations under 3%. * Works with Branch Manager and service and repair Sales Managers to address customers' needs. Communicates daily with customers that have down cars. * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements. * Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers. * Administer parts program for contract service and repair to meet budget expectations and customer satisfaction. * Performs other duties as may be assigned. EDUCATION & EXPERIENCE: * Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience * Requires a valid driver's license and a satisfactory Motor Vehicles Report. * Thorough knowledge of the elevator industry and general management methods within the elevator industry * Ability to define problems, collect data, establish facts, and draw valid conclusions * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.