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  • Operations Manager

    Macy's 4.5company rating

    Senior operations manager job in Martinsburg, WV

    Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Operations coordinates and oversees the day-to-day management of a distribution department. They manage the daily activities for the operations to ensure facility and organizational goals and objectives are achieved. Additionally, they perform other related duties, special projects, or assignments as required. This role is based in our Automated Customer Fulfillment Center in Martinsburg, West Virginia This is a Sunday, 6:30 PM-5:00 AM and Monday-Wednesday 5:00 PM-3:30 AM shift. We are looking for someone who is a strong leader, developer and mentor of others and has experience working in an automation building Looking for someone who can add to a strong and positive work culture and loves to collaborate and learn from others as well. In this role, you will report to our Director, Operations who runs the entire shift and you will be leading hourly colleagues What You Will Do Oversee a department in our distribution facility with a focus on meeting or surpassing goals and targets. Builds high performing teams by providing guidance and support for all hourly colleagues. Generate reports for management to keep them informed on key metrics. Ensure that various departments excel in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution of plans. Conduct presentations to senior management as needed. Continuously analyze work processes to identify optimization opportunities and implement improvements. Cultivate a work culture dedicated to superior customer service and success. Collaborate with peers to ensure clear communication and effective handoffs between shifts, maintaining operational efficiency. Establish and maintain procedures and metrics to guarantee customer satisfaction levels are achieved. Manage all aspects of inventory control. Review analyses of activities, costs, operations, and forecast data to assess department progress toward stated goals and objectives. Create a safe work environment for staff, including the development and enforcement of Safe/Smart work practices and compliance with safety programs. Collaborate with IT as a user for systems development and refinement to enhance operations, productivity, and service levels. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. In addition to the essential duties mentioned above, other duties may be assigned. Skills You Will Need Leadership and Management: Oversee the distribution department, providing guidance and support to direct reports, with exceptional leadership, mentoring, and coaching skills. Analytical and Problem-Solving: Continuously analyze work processes, identifying optimization opportunities and implementing improvements. Review analyses of activities, costs, operations, and forecast data to assess department progress toward goals. Communication and Interpersonal: Conduct presentations to retail division and senior management with strong written and oral communication skills. Demonstrate interpersonal competencies, including integrity, trust, adaptability, motivation ability, coaching, mentoring skills, and initiative. Be proactive, responsive, detail-oriented, and get things done in a fast-paced environment. Business Acumen: Oversee industry understanding of warehouse management, negotiation skills, and strategic/tactical planning skills. Demonstrate proficiency in problem analysis. Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Requires prolonged periods of standing/walking around the facility or department, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Ability to work a flexible schedule, including days, evenings, weekends, holidays. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today!
    $54k-87k yearly est. 19h ago
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  • Manager, International Tax Shared Services

    KPMG 4.8company rating

    Senior operations manager job in Harrisburg, PA

    At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it's an investment in our people, our future, and what we stand for as a firm KPMG is currently seeking a Manager to join our International Tax practice. Responsibilities: Coordinate with internal client service teams to assist multinational enterprises with preparing and reviewing US-International income tax computations arising from a company's global operations and transactions Assist with the review and preparation of various tax forms and disclosures related to such operations Advise multinational enterprises on tax planning opportunities Work on process improvement projects with internal teams in a largely virtual environment Qualifications: Minimum five years of recent experience working on engagements involving US-international tax and international income tax compliance inclusive of extensive experience with various third-party tax reporting software programs such as OneSource International and CorpTax International Bachelor's degree from an accredited college/university; Masters in taxation, JD, and/or LLM (with a concentration in tax) preferred; licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list Knowledge of a broad range of international and domestic tax law provisions Strong analytical and problem-solving skills, Excel modeling, written and oral communication skills Experience with and capability to balance and lead multiple engagements, play a positive role in well-functioning and collegial teams, supervise, and assist with the development and training of new and experienced staff professionals, maintain professionalism, and provide excellent client service Ability to effectively manage teams in a virtual environment KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work". Follow this link to obtain salary ranges by city outside of CA: *********************************************************************** California Salary Range: $113300 - $208900 KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site). KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $113.3k-208.9k yearly 6d ago
  • Commercial Service Manager - Roofing

    Cybercoders 4.3company rating

    Senior operations manager job in Frederick, MD

    The Commercial Service Manager - Roofing plays a critical role in overseeing and managing roofing service operations within the commercial sector. We are expanding our services division and this division is growing very quickly and we are hiring a service manager who's looking to grow with the company using your own book of business from contacts you have gotten from the job industry. This is strictly a re-roofing division where we are looking for renovation of pre-existing roofs. This position focuses on ensuring high-quality service delivery, business development, and customer satisfaction while leading a team of skilled professionals in the roofing industry. Key Responsibilities Manage and oversee the daily operations of the commercial roofing service department. Develop and implement strategies for business development to drive growth in service contracts and customer acquisition. Ensure compliance with safety regulations and quality standards in all roofing projects. Collaborate with construction teams to provide effective solutions for roofing needs in commercial and industrial settings. Lead, train, and mentor a team of service technicians to enhance performance and service delivery. Maintain strong relationships with clients, addressing their needs and ensuring a high level of customer satisfaction. Prepare and manage budgets for service operations to ensure profitability. Conduct regular inspections and assessments of roofing systems to recommend maintenance and repairs. Qualifications Bachelor's degree in business administration, construction management, or a related field. Proven experience in the roofing industry, particularly in commercial and industrial roofing. Strong knowledge of roofing systems, including waterproofing, low slope, and sheet metal roofing. Demonstrated experience in a service management role, ideally within the construction or roofing sectors. Excellent leadership and team management skills. Strong business development acumen and customer relationship management skills. Ability to analyze financial data and manage budgets effectively. Benefits Salary: 100 - 150k Base (Dependent on book of business) Negotiable Commission Structure Medical Dental Vision PTO Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: jon.quickel@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JA12-1846153 -- in the email subject line for your application to be considered.*** Jon Quickel - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 03/25/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
    $59k-87k yearly est. 1d ago
  • Assistant Operating Director

    Cornerstone Caregiving

    Senior operations manager job in York, PA

    York, Pennsylvania | Full-Time | Leadership Role | $55,000 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $55,000 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters.If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.** Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends) Education: Bachelor's (Preferred) Experience: Leadership: 2 years (Preferred) Schedule management: 2 years (Preferred) Hiring: 2 years (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Dallastown, PA 17313 (Preferred) Work Location: In person
    $55k yearly 1d ago
  • Salon Manager

    Regis Haircare Corporation

    Senior operations manager job in Enola, PA

    We're so happy you found us! We would love for you, as a licensed hairstylist with management experience, to join our dynamic family of like-minded, passionate, and talented hairstylists. We are here to provide continual growth and are committed to nurturing your talent and fueling your passion to manage and work behind the chair. Let's get you started. It's easy. Just apply with our amazing chatbot assistant, Olivia. We will gather some contact information and help schedule a time that is convenient for you to interview. It all takes just a minute and you will get confirmation of the interview right away. Thank you for considering us. We can't wait to hear from you. IF YOU HAVE A COSMETOLOGY LICENSE, AND SALON MANAGEMENT EXPERIENCE, PLEASE APPLY HERE! We treat our stylists like FAMILY! ESTABLISHED CLIENTELE in a busy salon. HAIRCUTS - COLOR - WAXING - TREATMENTS PAY: Up to $35 per hour EDUCATION: Over 50 hours PAID TRAINING in the first 3 months - with advanced cutting & color classes at our Hairstylist Academy. We have the LARGEST EDUCATION TEAM in the region. Whether you're just starting out, returning to the industry, or are behind the chair now, we have the EDUCATION to grow your skills and make you SUCCESSFUL and CONFIDENT. Ongoing EDUCATION throughout your career at Supercuts. Immediate SUPPORT and the BEST in the industry TRAINING. CAREER ADVANCEMENT Opportunities: * We offer a FUTURE, not just a job, but a CAREER path. * Career paths and training available in Education and Leadership. Many Stylist BENEFITS, including: ABOVE AVERAGE BASE PAY, plus Immediate COMMISSION & BONUS opportunities FLEXIBILITY & WORK-LIFE BALANCE FULL-TIME & PART-TIME Positions Available Immediately HEALTH, DENTAL, VISION, 401K STUDENT LOAN REPAYMENT ASSISTANCE (Pay Back the Future) PAID HOLIDAYS PAID VACATION THAT INCREASES WITH YOUR TENURE PAID COSMETOLOGY LICENSE RENEWAL A FUN PLACE TO WORK TOGETHER AS A FAMILY! The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for the team to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service by providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service, and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures, and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters, and resolving associate issues
    $35 hourly 6d ago
  • Salon Manager

    Smart Style

    Senior operations manager job in York, PA

    WHAT WE OFFER If you're looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you've come to the right place. Leading with style, kindness, compassion, and care puts you a cut above the rest. We might be just what you're looking for. WHAT YOU'LL DO You'll be the heartbeat of the salon managing all operations and providing leadership and tools for success. Leading by example, you'll help your staff increase their clientele and the business. You will focus on the profitability of the salon and teach stylists the ins and outs of business. You will set the example as well as provide all hair care services offered by Supercuts and ensure the highest quality is provided for each guest. You will act as a coach and mentor to bring out the best in salon employees ensuring there is always a positive work environment. You will hire, recruit, train, and handle conflicts and client complaints with ease and professionalism. WE'D LOVE TO HEAR FROM YOU IF YOU MEET THESE QUALIFICATIONS You lead by example, are customer service at your core, and can resolve challenges with professionalism. You know how to bring out the best in others by being the best yourself in training, developing your team, creating a positive work environment, providing guidance on business and technical competency matters, and always keeping the salon's bottom line in mind. You have a current cosmetology or barber license as required by state/provincial regulations. You can and want to work a flexible schedule, including evenings and weekends. You are tech savvy and can perform administrative tasks. You may be closing out the system at the end of the day. You need to know how to read, write, and do basic math. You need to be available to travel to mandatory meetings and training sessions, including overnight travel. PHYSICAL REQUIREMENTS You need good eyesight to observe a guest's hair, including close vision, color vision and ability to adjust focus. If you enjoy moving around and staying active you can do that here. You'll be standing, lifting, and reaching for the stars. You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs. We use chemicals and fragrances in our treatments which you will smell. You must be ok with fragrances and chemicals. DISCLAIMER: "You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions."
    $38k-60k yearly est. 6d ago
  • Store Manager

    Citi Trends, Inc. 4.7company rating

    Senior operations manager job in York, PA

    The Store Manager is responsible for playing a critical role in providing support to merchandising, operational and human resources functions for an individual store to achieve or exceed planned sales and profits. This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting. The Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization. DUTIES/RESPONSIBILITIES: Responsible for recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Maintains financial controls including shrink, payroll and other operating expenses. Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control Monitor sales activities to ensure that customers receive satisfactory service. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Ensuring adherence of staff members to all Citi Trends, Inc. policies and procedures. Performs other duties as may be assigned. REQUIRED SKILLS/ABILITIES: Excellent communication and organizational skills. Ability to work a flexible schedule including nights and weekends. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. EDUCATION/EXPERIENCE: High school diploma or equivalent. 3-5 years of retail experience as a Store Manager. 5-7 years of retail experience. PHYSICAL REQUIREMENTS: Store Managers are scheduled to work 45 hours per week and must be able to perform the essential physical functions listed below with or without accommodation. Squat/Kneel/Stoop (Frequent to continuous) Stand/Bend/Walk (Frequent to continuous) Twist (Occasional to Frequent) Reach above shoulder (Occasional to Frequent) Lift/Carry (Occasional to Frequent) Push/Pull (Occasional to Frequent) Use of hands (manual dexterity, grasping [Frequent to Continuous]) GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited.
    $31k-39k yearly est. 6d ago
  • Senior Manager, Operations

    Syncreon 4.6company rating

    Senior operations manager job in Carlisle, PA

    DP World Contract Logistics delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years. Our site at Carlisle provides highly sophisticated 3PL services for a Tech Giant. We are looking for an experienced Senior Manager Operations , based in Carlisle, to plan, direct and coordinate the operations at the facility. You will be responsible for improving performance, productivity, and efficiency through the implementation of effective methods and strategies. It's an exciting time to join the DPW Team! About the Role How you will contribute * Manage the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer. * Interface with customer to ensure smooth -coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases. * Enact contingency plans as needed; escalate and direct activities during system problems, disasters, etc.; identify potential problems, troubleshoot, escalate issues to local and senior management, and participate in post-mortem analysis of problems providing input for future process improvements. * Review ongoing performance results to targets. Take corrective measures with authorization, escalate as needed * Responsible for providing effective leadership to the Warehouse Managers and/or team, enforcing company standards, act as a role model. * Other duties as assigned. Your Key Qualifications * Bachelor's degree in business, engineering, or related field preferred. * Progressive experience performing professional level operational and plant management duties; preferably in automotive or logistics industry. * Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write documents using original or innovative techniques or style. Ability to make effective and persuasive presentations on controversial or complex topics to top management and customer. * Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. * Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: Harrisburg Job Segment: Logistics, Supply Chain Manager, Operations Manager, Supply Chain, Operations, Automotive
    $108k-150k yearly est. 29d ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior operations manager job in Harrisburg, PA

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $194.2k yearly 60d+ ago
  • Director of Field Operations

    Schurz Communications 4.3company rating

    Senior operations manager job in Hagerstown, MD

    Antietam Broadband is seeking a dynamic and experienced Director of Field Operations who will be responsible for coaching, inspiring, motivating, guiding, and developing a team of technicians that are focused on providing excellence in customer experience through the installation and service of our products.  They help foster a positive team environment that enables employees to maximize performance, learn new skills and progress their careers.  We are looking for someone who acts as a customer advocate and provides helpful solutions to meet the customer's needs. If you are passionate about delivering operational excellence, driving growth, and developing high-performing teams, we encourage you to apply. Job Type: Full-time Rate: $120,000-$140,000/year Location: Office in Hagerstown, MD Reports to: President & General Manager Responsibilities Include: Manages all telecommunications technical operations including personnel; assigns work, checks quality of work, is a resource for personnel questions, handles personnel issues, and monitors workflow to ensure timely completion and proper budget management of work activities. Responsible for the development of managed personnel. Annual and routine capital and expense budgets development and management. Prepares forecasts and proposes strategies to maintain expense and capital expenditures are within time and budget targets. Ensures personnel understand safety procedures and preventive maintenance operations including bonding and grounding of equipment installations. Develops and maintains records to ensure information is available for reference, analysis and monitoring of operations and equipment. Provides DTO with information regarding installation and service, quota, manpower and makes suggestions based on team performance. Ensures upgrades and changes to the network are completed in a manner with the least negative affect on service and effectively communicates this work within the organization for preparation (e.g., Marketing/Sales can notice customers, etc.) and closeout thereof. Acceptance testing of new equipment and fiber and proposal of any countermeasures necessary. Generates and submits required regulatory reports/inquiries. Performs all other duties as assigned. You will need to have: Bachelor's Degree preferred in business, engineering, or related field with 5+ years of management experience or 10+ years related industry work experience. 5+ years management experience and 5+ years working in telecommunication and technical operations. 3+ years of budget development and management. Ability to communicate effectively both orally and in writing. Ability to create a proactive team environment and sustain employee morale. Strong, team oriented interpersonal skills. Strong business acumen with ability to develop and justify budgets. Ability to make data driven decisions in a timely manner while managing projects. Knowledge of staff development techniques and willingness to transparently share knowledge. Interest in proactively working with and solving customer service trouble issues/concerns. Proficient with common Microsoft Office products: Excel, Word, PowerPoint. Knowledge of modern telephone, internet and cable television networks including copper and coax. Must be able to work independently and as part of larger team in a fast-paced, complex, detail-oriented office environment towards common goals. Ability to obtain and maintain a valid driver's license required. Benefits: Family Medical (3 plans to choose from), Dental and Vision Company funded HSA Company Paid Short Term Disability Company Paid Long Term Disability with Voluntary option Company Paid Parental Leave Company Paid Life as well as Voluntary policies 401(k) with generous company match Paid Time Off Volunteer Paid Time Off Paid Holidays When you join Antietam Broadband... You'll be joining an award-winning company and team. We also believe in giving back to the community and we want our employees to have the opportunity to do so. We provide an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. For more information, go to ********************* Schurz Communications and its subsidiaries strategic objectives: We will attract, invest in, communicate with, and retain top talent. We will innovate, partner, experiment and create a better future together. We strive to continuously improve operating performance to ensure sustained growth. We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships. Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is: Frequent walking, standing, sitting, stooping, kneeling, crouching, reaching, talking, listening. Strict adherence to proper safety protocols. Proactive and positive team environment. Small, flexible, customer and employee focused office culture. Available to periodically work weekends and nights, as needed.
    $120k-140k yearly 54d ago
  • Manager, Tenant Relations, Operations & Events

    Harrisburg Property Services

    Senior operations manager job in Harrisburg, PA

    Job Description Company: Harrisburg Property Services Division: Operations Department: Operations Operations Team Member - We offer more.... Full health benefits 13 Paid Holidays and 6 Sick Days per year 3 days of PTO during your first year 2 weeks of Vacation after year one Harristown Inc & Harrisburg Property Services, LLC aim to "Make Harrisburg Better Ever Day"! We are a mission-based real estate development company founded in 1974 based in Harrisburg that strives to create economic growth that will benefit the entire city. We are known for the great care we take with tenants, customers, and employees alike. Our core values focus on integrity, teamwork & collaboration, health & wellness, safety, and problem-solving We believe that together we can make a positive impact on the world around us and Harrisburg in particular As a team member in our Operations Department we offer a competitive wage based upon experience! Why Should You Apply? Be part of the mission to make Harrisburg Better Every Day We offer great benefits and we work hard to acknowledge your contributions Opportunities for on-the-job training and growth within the organization Position Summary: Under the direction of the Vice President, Enterprise Services, this position provides comprehensive communications, tenant/customer support services across all departments and affiliate entities. This individual acts as a central point of contact for commercial and residential tenant relations and requests. This role requires a strong ability to manage tenant/customer requests with professionalism and care, coordinate across departments, and delivery of timely communication through company's work order systems and task confirmations. Responsibilities also include support for special event coordination and execution, and various administrative functions for the company. This position plays a key role in shaping tenant experiences and ensuring positive engagement across all channels. Primary Duties & Responsibilities: Communications: Distribute tenant and company staff notices regarding all facility issues and events. Manage messaging related to building policies in coordination with company's facility management and security teams. Tenant & Customer Relations: Customer Service & Request Management: Act as liaison for tenant requests by managing the company email resource account and by phone in creating and routing company work order requests. Manage work orders through their progression from customer-based generation to eventual close-out confirmation. Maintain high levels of customer satisfaction and build loyalty through timely follow-up and clear communication and regular interaction with tenants. Operational Support: Event & Facilities Coordination: Support coordination and communication of special events, including day of event execution Provide logistical support for facility-wide events and holiday celebrations. Visual Merchandising & Décor: Oversee all indoor and outdoor plant contracts throughout Strawberry Square. Coordinate with outside contractors for seasonal and holiday décor installations throughout the Strawberry Square and residential locations. Maintain signage ensuring consistent and professional presentation of directories and notices. Administrative & Office Support: Administration duties for security access control systems in the Strawberry Square complex. Order and manage office supplies. Answer and appropriately route calls coming into general HPS phone lines to include monitoring voicemail system. Other Requirements: Regular, reliable attendance is essential for successful job performance. Flexibility to work occasional evenings and weekends, as needed based on Special Event demands. Compliance with all HPS policies, procedures, and safety protocols. We are Equal Opportunity Employers (M/F/D/V).
    $49k-84k yearly est. 4d ago
  • Director of Operations

    City Wide Facility Solutions

    Senior operations manager job in Camp Hill, PA

    Are you a B2B sales or account manager with an strong track record of success building and managing sales/account management teams? Do you enjoy a culture that rewards based on performance? If you said yes, City Wide would like to hear from you! City Wide, the nation's leading management company in the building maintenance industry, is seeking a Director of Operations to join our successful team. In this position, you will serve the City Wide Facility Solutions - Central Pennsylvania, one of more than 100 markets covered across the United States and Canada. Why City Wide? City Wide Facility Solutions is a leader in the building maintenance industry, with a locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees . Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment. Are you ready to join? What you will do... Effectively manage, develop, and lead a team of Facility Service Managers (FSMs) that support our clients. Responsible for achieving annual revenues and profits, managing expenses, Independent Contractor (IC) margins, managing temporary labor (if applicable) and meeting/exceeding overall financial management of the operations of services offered Responsible for identifying, hiring and training all operational employees, including but not limited to, FSM's and Night Managers. Develop and maintain positive client relationships and achieve client retention above 90%. Develop and maintain impactful, professional relationships vendors and Independent Contractors. Ensure ICs are compliant with requirements to service City Wide clients and ensure they meet clients' scope of work. Responsible for promoting and drive cross-selling opportunities with the sales team and drive non-janitorial services. Responsible for participating in all new client starts for duration of new start. Responsible for ensuring building inspections are completed, followed-up with and all client data is maintained in CRM. Responsible for people development - ensure all 60-day reviews, Level 5 meetings and annual reviews are completed with operational employees. Work in the field with FSMs each week and participate as backfill to the FSM as needed. Travel within market, up to 50%. Requirements Position Requirements 5+ years experience in a sales, account management or operations role with increased responsibility. Demonstrated track record of success managing a sales and/or account management team. Communication, Oral - Ability to communicate effectively with others using the spoken word. Communication, Written - Ability to communicate in writing clearly and concisely. Relationship Building - Ability to effectively build relationships with customers and co-workers. Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance. Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas. Time Management - Utilize available email and technology whenever possible so you don't waste time physically looking for someone to answer your question. Don't spend hours trying to figure it out yourself if someone can help. Must be able to effectively handle multiple tasks. Organization - Have everything labeled and in its place. Professional Demeanor - Present a warm and friendly personality and a helpful, positive attitude with clients, other employees, and applicants both in person and on the telephone. Aptitude - Must have the aptitude to grasp the concept of the projects you are working on. Additionally, you must be able to see the “big picture” and prioritize your work accordingly. Ask why we do things so that you can improve the system. Conflict Resolution - Ability to deal with others in an antagonistic situation. Benefits City Wide Facility Solutions offers a competitive compensation and benefits, including LIST BENEFITS HERE. City Wide Facility Solutions is a fast-growing company with 86 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We continue to experience high growth and profitability across our franchise business. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at ****************** City Wide is an Equal Opportunity Employer.
    $73k-124k yearly est. Auto-Apply 60d+ ago
  • VP, Operations (Greater Toronto Area)

    First Advantage 4.7company rating

    Senior operations manager job in North York, PA

    At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest asset - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. Job Summary: The Vice President, Operations is responsible for the day-to-day management of fulfilment functions to ensure effective and efficient processes, high client satisfaction, and regulatory compliance. While this role will be largely remote, we are currently limiting our search to candidates in the Toronto area for monthly visits to the Toronto area office. Additionally, there will be up to 10% travel including international trips. What You'll Do: Operational Leadership: * Oversee daily operations for the fulfilment teams * Develop and implement operational strategies, key performance indicators, and goals to improve service delivery, quality, and client satisfaction * Drive continuous improvement in operational workflows to optimize efficiency and demonstrate cost stewardship * Prepare executive updates on a monthly basis * Participate as a speaker/presenter in meetings Team Leadership: * Lead, coach, mentor, and develop a high-performing operations team, fostering a culture of accountability, growth, and collaboration * Partner with Human Resources on talent acquisition, learning and development, and performance management * Develop career pathing and succession planning within the team Process Optimization: * Analyze operational data and leverage insights to implement process improvements and enhance overall service delivery * Partner with Product, Technology, and Enablement teams to evaluate and implement new tools, platforms, or vendors that can increase efficiency, reduce costs, and support company growth * Evaluate and implement new tools, platforms, or vendors that can increase efficiency, reduce costs, and support company growth Client Relations: * Act as the senior point of contact for escalations, working closely with Customer Success teams to resolve issues promptly * Monitor Service Levels and performance metrics, ensuring the team consistently meets and exceeds client expectations * Attend client meetings via video call and in-person as needed Strategic Planning * Help set operational goals and align operational objectives with the company's strategies * Participate in and lead cross-functional projects and initiatives that drive growth, optimize operational performance, and expand product offerings * Remain abreast of industry trends and regulator changes, providing strategic recommendations to adapt of capitalize on evolving industry conditions What You'll Need to be Successful: * 10+ years of experience in operations management, preferably within the background screening, risk management, or due diligence industries * Proven track record of leading and scaling operations in a high-growth environment * Exceptional leadership skills with experience, building, managing, and developing high performing teams * Strong communication, problem-solving, and decision-making abilities * Demonstrated experience with process improvement, data analysis, and technology-driven solutions * Act as the senior point of contact for escalations, working closely with Customer Success teams to resolve issues promptly * Monitor Service Levels and performance metrics, ensuring the team consistently meets and exceeds client expectations * Attend client meetings via video call and in-person as needed * Strategic Vision & Execution * Results Orientation & Accountability * Client-centric Mindset * Data-Driven Decision Making * Change Management & Adaptability * Leadership & Employee Development What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! This position is a replacement role for an existing vacancy. Applications are processed through an applicant tracking system (ATS), and while automation helps with organization, all decisions include meaningful human involvement which is maintained throughout the hiring process. The base salary range for this position is approximately $130,000-$150,000 CAD. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law. If you require accommodation at any stage of the hiring process, please let us know. We will work with you to meet your needs. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
    $130k-150k yearly 6d ago
  • Director of SaaS Platform Operations

    Allocore

    Senior operations manager job in Mechanicsburg, PA

    Job DescriptionAllocore powers the leading government loans, grants, and fraud prevention programs with a unified cloud-based platform built for efficiency and security. Our advanced solutions power the largest and most complex government loan and grant programs, streamlining workflows and integrating proven technologies to handle high-volume financial processes with speed and precision. Every day, we're enabling government agencies to deliver critical financial resources to those who need them most-quickly and efficiently. At Allocore, our culture is built on three core values-Urgency, Collaboration, and Commitment-which shape how we work, innovate, and support one another. Joining Allocore means being part of a mission-driven team that values innovation, collaboration, and a commitment to excellence. If you thrive in high-pressure environments where urgency meets creativity and where every challenge is an opportunity to create impact, then continue reading.... Allocore seeks a talented and experienced Director of Platform Operations who will oversee all aspects of code deployments, major releases, and hotfixes across the enterprise. This leader will manage and mentor a global team responsible for executing deployments, conducting reviews, and coordinating with Cloud and Data teams to ensure reliable, secure, and efficient operations. The Director will play a critical role during production incidents or outages, serving as the central point of coordination for technical teams, providing frequent updates to stakeholders, and ensuring timely resolution. Responsibilities: Lead the assurance and reliability strategy for all SaaS platforms, driving uptime targets (e.g., 99.9%+ SLA) and ensuring rapid incident response and recovery. Establish and mature incident, problem, and change management processes aligned with ITIL and SRE best practices to minimize service disruption. Implement and optimize observability frameworks (e.g., Datadog, Splunk) and drive automation of detection, alerting, and remediation workflows. Partner with Engineering, DevOps, QA, and Customer Support teams to ensure seamless releases, efficient rollback mechanisms, and proactive issue identification. Define and enforce operational standards, SLAs, and KPIs; drive continuous service improvement and risk mitigation strategies. Analyze system performance data to identify trends, bottlenecks, and opportunities for architectural and process improvement. Oversee go-live readiness reviews, validation of release packages, and post-deployment verification to ensure production stability. Build and lead a high-performing production assurance team; develop talent in reliability engineering, automation, and operational excellence. Evaluate, select, and manage third-party tools and service providers supporting production monitoring, incident response, and root cause analysis. Champion a culture of promoting collaboration, continuous improvement, and proactive problem-solving. Requirements: Bachelor's degree in computer science, Engineering, Information Systems, or equivalent experience. 8+ years of experience in IT Operations with at least 3 years in a leadership role. Proven track record in managing global technical teams and overseeing enterprise-scale deployment Demonstrated experience leading through production incidents and outages, including communication and stakeholder management. Strong problem-solving and analytical skills with the ability to anticipate and mitigate risks. • Excellent communication skills, able to translate complex technical information into clear updates for executives and non-technical stakeholders. Experience working in regulated industries or environments with strong security and compliance requirements preferred Excellent communication and leadership skills. Ability to work effectively in a fast-paced, collaborative environment. Ability to obtain and maintain government clearance (applicants must be U.S. citizens). Nice to Have: Experience with cloud platforms (e.g., AWS, Google Cloud, Azure). Familiarity with DevOps practices and tools (e.g., Docker, Kubernetes, CI/CD pipelines). Contributions to open-source projects or a strong presence in the developer community. Previous experience in the fintech industry, with an understanding of financial systems & regulations. Live in the Mechanicsburg/Harrisburg, PA area, as this is a hybrid role. Benefits: Competitive salary and performance-based bonuses Comprehensive health plans to choose from. FREE dental. FREE vision insurance plans Flexible work hours and hybrid work options Unlimited PTO and company holidays Collaborative and inclusive work environment with a diverse team Company-sponsored events and team outings What to Expect: Step 1 - Apply. It only takes a few minutes! Step 2 - HR Phone Screen. If your application is a good match, you'll hear from one of our recruiters about setting up a phone screen. Step 3 - Interview(s). Now's your chance to learn about the job, show us who you are, share why you would be a great addition to the team, and determine if Allocore is the place for you. Step 4: Decision. The team will discuss - if it's a good fit for us and you, we'll make it official! Candidates selected for a conditional offer of employment will be subject to a background check. A criminal conviction does not automatically disqualify a candidate from consideration; results are evaluated in accordance with applicable laws and job relevance. If you're ready to take your career to the next level and be part of a team that values creativity and innovation, apply now! We can't wait to meet you and see how you'll contribute to our success. ***************** Allocore is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate our employees' unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. Texting Privacy Policy and Information: Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Message frequency will vary depending on the application process. Msg & data rates may apply. OPT out at any time by texting "Stop". Powered by JazzHR GOzlDary8H
    $73k-124k yearly est. 26d ago
  • District Manager - Maryland West

    The Gap 4.4company rating

    Senior operations manager job in Frederick, MD

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports. What You'll Do * Attract, hire, develop and retain the best team to meet both short and long-term business goals. * Monitor performance and consistently followup to ensure results are delivered. * Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability. * Foster and maintain an inclusive and collaborative work environment. * Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality * Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business. * Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies. * Identify and solve problems with sustainable solutions * Maintain a keen awareness of the external market and competition * Ensure stores are operating in compliance with all Gap Inc. policies and procedures Who You Are * Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities * Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores * Demonstrated ability to build diverse, high performing teams with an inclusive environment * Demonstrated ability to deliver an exceptional customer experience via all channels * Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change. * Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals. * College degree preferred. * 3+ year's multi-unit, high volume, complex business leadership preferred. * Flexible to work days, nights, weekends and holidays to meet the needs of the business. * Ability to travel overnight and/or between stores as required. * Ability to lift and carry 30lbs. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range: $112,600 - $154,900 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
    $112.6k-154.9k yearly 11d ago
  • Dental Office Operations Manager

    Chord Specialty Dental Partners

    Senior operations manager job in York, PA

    Compensation: $72,000 - $75,000/ annually Spark Orthodontics is seeking a highly organized, detail-oriented Operations Manager (OM) to lead the smooth and efficient operation of our Orthodontic office. As the OM, you will own administrative processes and financial oversight, ensure seamless office flow, and provide strong support to our clinical, provider, and administrative teams. This role is pivotal in creating a positive, high-performing environment that empowers our dental team to deliver exceptional patient care. The ideal candidate is a strategic thinker, strong communicator, and natural outcome owner who thrives on solving problems and driving operational excellence. Together with our dentists and clinical staff, you will bring your experience, leadership, and passion to maintain and elevate the exceptional dental experience our patients deserve. Location: York, PA. Schedule: 7:45 AM - 5:30 PM, Monday - Thursday. Fridays, 8:00 AM - 5:30 PM. Responsibilities Own Scheduling Discipline: Maintain and optimize office schedules in full compliance with our company policies and procedures to maximize productivity. Enforce Policy Adherence: Implement and monitor company office policies, holding staff accountable for consistent compliance. Drive Financial Stewardship and Business Health: Manage office operations within budget guidelines, including revenue drivers, cost control for supplies, equipment upgrades, and resource allocation. Accelerate Growth Initiatives: Actively support marketing and promotional programs to increase new patient acquisition and strengthen community presence. Lead High-Performance Teams: Directly supervise office staff, providing proactive performance management through feedback, coaching, corrective actions, and formal appraisals. Foster Communication & Alignment: Conduct monthly office meetings, bi-weekly provider meetings, maintain documented minutes, and ensure follow ups are made. Promote Continuous Improvement: Identify operational gaps and implement solutions that enhance efficiency, patient experience, and team engagement. Drive Cross-Functional Collaboration: Partner with Revenue Cycle, Marketing, HR, and other support functions of Chord to align strategies, resolve challenges, and deliver seamless operational and patient experiences. Qualifications Minimum of three (3) years of experience in a management position, preferably in a dental or healthcare setting. Excellent organizational and communication skills with attention to detail. Ability to support doctors, employees, and patients as a leader of the operations team. Knowledge of dental/medical terminology and PMS software preferred. Experience using Microsoft Office Suite including Outlook, Teams, Excel and Word. Clearance through the State of PA to work on children: determined through Criminal Background Check, Finger Printing, and Child Abuse Clearance What We Offer We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide: Medical and Vision Insurance: You're eligible starting the first month after you join. Dental Coverage: Enjoy this benefit with $0 premium. 401(k) Plan with Company Match: We help you plan for your future with our matching program. Generous Paid Time Off and Holidays: Take the time you need to relax and recharge. Employee Referral Program: Earn rewards for bringing talented individuals to our team. Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program. Pet Insurance: We understand the importance of furry family members too. Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role. Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options. Who We Are Spark Orthodontics was founded in 2010 by Dr. Jason M. Hartman, D.M.D., M.S. We have 11 convenient locations and have quickly become the leading orthodontic care provider in the Lehigh Valley, Greater Reading Area, Schuylkill County, Lancaster County, York County, Cumberland County, Dauphin County, Luzerne County, and Montour County areas. We are known for our innovative office designs and are widely recognized as a leader in orthodontics. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member. #IND
    $72k-75k yearly Auto-Apply 26d ago
  • Director, Operational Excellence

    Capsugel Holdings Us 4.6company rating

    Senior operations manager job in Walkersville, MD

    Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. As part of the Lonza Walkersville leadership team, the Director of Operational Excellence (OPEX) plays a pivotal role in leading the site's Lean Transformation and driving a culture of continuous improvement. This position is responsible for building organizational capability, empowering teams to eliminate waste, and creating sustainable value for Lonza and its customers. The Director provides strategic leadership for Operational Excellence, Training, and the OPEX PMO functions, ensuring alignment with the Lonza Business Management System (LBMS) and enterprise goals. This role is a full-time, onsite position based at our Walkersville, MD facility (5 days per week). It offers an exciting opportunity to drive strategic transformation and operational impact across the site and network. As a senior leader, the Director, OPEX, is also considered a potential successor for future executive operations leadership roles, including Site Head of Operations. Key Responsibilities: Lead and oversee end-to-end Lean Transformation initiatives as part of the site leadership team, with direct managerial responsibility for Operational Excellence, Training, and the OPEX PMO. Drive the development of a results-oriented, lean organization by strengthening people, processes, and systems in alignment with Lonza's global LBMS initiative. Provide strategic oversight of operations projects, including OPEX initiatives with CAPEX components, ensuring delivery on scope, cost, and schedule. Promote a culture of continuous improvement and problem-solving across value streams - including planning, manufacturing, maintenance, logistics, and Quality - to enhance operational flow and efficiency. Develop and manage business cases for both CAPEX and OPEX projects, leading the global CAR process to secure and allocate resources effectively. Implement robust project governance, tools, and processes that ensure measurable outcomes and sustained results for all OPEX initiatives. Oversee training strategy and governance to build operational capabilities and ensure compliance with Safety, Quality, and Lean standards. Contribute to the site's long-term master plan, integrating Lean principles into material and information flow optimization. Support cross-site learning and deployment of the Lonza Business Management System across other global locations. Perform other duties and initiatives as assigned to support organizational objectives. Key Requirements: Minimum of 10 years of relevant work experience in operations, continuous improvement, or manufacturing leadership roles. Bachelor's degree in engineering, Operations Management, or a related field; MBA preferred. Lean Six Sigma Black Belt certification preferred. Extensive understanding of operations, including people leadership, organizational development, financial acumen, and supply chain management. Proven success leading large-scale Lean Transformations in complex manufacturing environments. Deep expertise in Lean Leadership, continuous improvement, standardization, and problem-solving methodologies. Experience developing performance metrics, balanced scorecards, and analytical models that drive data-based decision-making. Strong background in operational and CAPEX project governance, including planning and execution oversight. In-depth knowledge of biologics, pharmaceutical, or medical device manufacturing under cGMP and US/EU regulatory frameworks. Exceptional organizational and project management skills with the ability to prioritize and manage multiple initiatives simultaneously. Skilled in communication, stakeholder engagement, and cross-functional leadership at all organizational levels. Demonstrated ability to think strategically, act decisively, and deliver measurable operational improvements. Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. The full-time base annual salary for this on-site position is expected to range between $155,000.00 and $265,000.00. Compensation for the role will depend on a number of factors, including the successful candidate's qualifications, skills, competencies, experience, and job-related knowledge. Full-time employees receive a comprehensive benefits package including performance-related bonus, medical and dental coverage, 401k plan, life insurance, short-term and long-term disability insurance, an employee assistance program, paid time off (PTO), and more. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
    $74k-128k yearly est. Auto-Apply 60d+ ago
  • Manager of Project Operations

    Pennsylvania Housing Finance Agency 4.1company rating

    Senior operations manager job in Harrisburg, PA

    Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level. Functions as advisor to unit and division and sets goals and objectives for team members for achievement of operational results. Analyzes and resolves problems through drawing from prior experiences. Interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of Agency resources (operational, financial, and human) in compliance with divisional and Agency goals and objectives. 1. Advise and assist the Director of Housing Management on matters pertaining to the overall operation, management, and compliance requirements of PHFA-financed projects. 2. Maintain a thorough, in-depth knowledge of HUD Regulations, Section 42 Low Income Housing Tax Credits, Federal HOME, HRA, PHARE, other agency financing, and PHFA's Policies and Procedures for all program requirements and compliance issues. 3. Supervise, train, and evaluate senior housing management representatives and the Assistant Housing Management Representative to achieve high performance levels on a consistent basis. 4. Interpret and inform owners, agents, and housing management staff of all applicable program rules, regulations, and changes issued by federal agencies regarding all PHFA property operations requirements. 5. Work in coordination with the Housing Services Department to plan, develop, and administer PHFA's Multifamily Affordable Housing Conference. 6. Prepare and maintain the Agency's Housing Management Property Operations and Internal Operations Manuals. 7. Assign properties to the appropriate Housing Management staff for the responsibilities of specific program compliance monitoring functions. 8. Coordinate and assign Housing Management Representatives to assist the assigned development officer or tax credit officer each year in the proposed development process. 9. Serve as liaison with local HUD offices, IRS compliance division, other state agencies, and housing authorities throughout the State. 10. Assist owners, agents, and residents in resolving problems relating to the effective operations of the properties. 11. Conduct regular staff meetings and trainings as may be necessary for the Norristown, Pittsburgh, and Harrisburg housing management property operations staff. 12. Participate in pre-closing meetings for proposed developments. 13. Prepare annual reports for DCED and the FHLB. 14. Review and approve new and/or changes in management agents. 15. Process, review and publish annual HOME rent and income limits. 16. Review and approve time allocation sheets, expense reports, and travel requests from all HMRs. 17. Arrange contracts and scheduling for REAC inspections of all HUD Risk Share Properties. 18. Be available to assist the Director of Government Affairs, whenever called upon, in a prompt and efficient manner in resolving federal and state congressional inquiries. 19. Complete any special assignment as requested by the Director of Housing Management, Executive Director, and the Deputy Executive Director/ Chief Counsel. QualificationsBachelor of Science, Experience (10-15 years) ExperienceExperience (10-15 years) EEO Statement As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment. The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion. Diversity Statement PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.
    $44k-57k yearly est. Auto-Apply 60d+ ago
  • Deputy Director of Campus Safety - Patrol & Operations - McDaniel College

    McDaniel College 4.1company rating

    Senior operations manager job in Westminster, MD

    The Deputy Director of Campus Safety oversees the patrol and operational services, the overall administration of Campus Safety services and the necessary administrative functions in support of the efficient and effective achievement of the department's mission and strategic goals. The Deputy is directly responsible for oversight of key administrative support functions of the department which include scheduling, oversight subordinate supervisors, and the first-line administration of various operational support functions and additional requirements necessary to support the delivery of quality campus protection and safety services. The Deputy may be called upon to stand in for the Director during absences of the Director. The Deputy will participate in the management of critical incidents on campus as needed. Responsibilities * Directly oversees all critical Patrol and operational functions of the department. * Ensures the implementation of actions by patrol officers is conducted in accordance with all departmental policies and procedures. * Serves in Director capacity as assigned. * Serves as supervisor of record for the sergeants * Develops and maintains job descriptions for assigned positions; * Plans, directs and delegates work to assigned staff; * Makes hiring and disciplinary decisions; * Provide feedback on performance and approve timesheets. * Maintain up to date technology and equipment and training for patrol officers as resources allow. * Analyzes completed incident report and monitors for trends while maintaining integrity of records systems (ex. databases, evidence and property, etc). * Serves as the database administrator for Report Exec. * Manages the evidence and storage area, including inventory accountability, properly release, and purge. * Acts as the primary Operations Commander for campus events. * Including on-site supervision and adequate deployment of personnel. * Serves as departmental Fleet Manager. * Manages implementation of campus traffic control and parking set-ups * Assigns personnel for daily related tasks (set-up and removal of traffic control devices, and parking requirements) * Collaborates directly with the Support Services Supervisor to maintain accuracy and timely implementation of requests. * In collaboration with the Investigations and Support Services Captain, coordinates scheduling for the department's Community Outreach programs. * Administers and oversees the campus Emergency Preparedness initiatives. * In collaboration with the Command Staff, operationally implements emergency actions as needed. * Serves as the departmental Training Coordinator, ensuring compliance with mandated training standards including entry-level and in-service training, and required training for certification in areas of specialization. * Coordinates and assigns Field Training for new officers * Assigns Field Training Officer(s) and receives weekly progress reports for continual evaluation during the training period. * Maintains database of personnel training records. * Meets and collaborates with campus departments in preparation for campus events (e.g. Commencement, Move-in, Sporting events, Alumni Relations, etc.). * Conducts staff inspections to ensure policy compliance, and the completion of line-level inspections by subordinate supervisors. * Maintains a current working knowledge of Maryland Criminal Law & traffic laws related to non-moving violations. * Serves as operational liaison to local Police, Fire and EMS agencies. * Ensures operational preparedness and staffing for campus events. * Performs other duties as requested by the Director of Campus Safety and/or Vice President for Administration and Finance. * Fulfills Campus Security Authority Responsibilities * Designated as a "mandatory reporter," otherwise known as a Campus Security Authority, to report any information about potential, active or previously occurring crime(s) on campus as defined through federal regulation to the Department of Campus Safety immediately upon learning about them. Requirements: Qualifications * 7-10 years of experience in public safety / law enforcement (higher education strongly preferred). * Completion of bachelor's degree from an accredited institution preferred. * Completion of a formal law enforcement training program appropriate to a "limited service" police agency. * Five years of supervisory (command level strongly preferred) experience in campus public safety department (preferably with sworn law enforcement authority). * Knowledge of local, state and federal laws, especially criminal procedures and higher education security regulations (ex. Clery Act, Title IX). * Well-developed interpersonal skills with excellent communication capabilities (both oral and written). * Familiarity with MS Office suite products, and social networking media. * Proficiency in the Incident Command System, including certification in the following FEMA courses: ICS 100, 200, 300, 400, 700, & 800, or an ability to successfully complete the courses within six months of hiring. * Ability to self-start and self-supervise daily tasks and to work under stress necessary. * Exceptional communications skills both written and oral are required. * Must be able to maintain a departmentally approved First Aid/CPR/AED certification. * Must have and maintain a valid Class C driver's license with two or less points. * Must be able to remain eligible to attain a Special Police Commission. * Must be able to wear a respirator (i.e., N95), with required medical evaluation and annual fit testing. Working Conditions While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. The employee may be exposed to Potential Infectious Materials or Hazardous Materials in the delivery of Campus Safety services such as first aid, order maintenance, etc. Examples of these substances include blood, bodily fluids, "OC" spray, etc. Physical Abilities The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job: * Ability to run, jump, squat, kneel, minimally dead-lift 50 lbs., drag a least 150 lbs. * Vision and hearing within normal limits necessary for completing essential job tasks * Ability to work in noise, heat, cold, odors, dirt, outdoor temperatures, snow, steam, and emergency situations. * Ability to repetitively push and pull objects weighing up to 50lbs without assistance while kneeling, squatting, reaching above the head, the waist, and below the knees. * Must be able to bend at the knees. * Ability to repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. * Ability to exert oneself physically over sustained periods of time to complete job activities. * Ability to stand a minimum of 6 hours during the workday. Information Security Role: Data Custodian * Maintain physical and system security and safeguards appropriate to the classification level of the data in their custody. * Comply with applicable College computer security standards. * Maintain Disaster Recovery plans and facilities appropriate to business needs and adequate to maintain or restart operations in the event systems or facilities are impaired, inaccessible, or destroyed. * Manage Data User access as prescribed and authorized by appropriate Data Stewards. * Follow data handling and protection policies and procedures established by appropriate Data Stewards. * Comply with all federal and state laws, regulations, and policies applicable to the institutional data in their custody. Additional Information: McDaniel College, in compliance with federal and state laws and regulations, does not discriminate in the recruitment, admission, and employment of students, faculty, and staff in the operation of any of its educational programs and activities. McDaniel College will not tolerate any discrimination or harassment on basis of any protected status including protective hairstyle, race, religion, color, ancestry or national origin, disability, age, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, military status, genetic information, marital status, veteran's status, or any other actual or perceived legally protected characteristics. Application Instructions: Completed applications must include a cover letter addressing position qualifications and related experience, resume, and the names and contact information of three professional references. Review of applications begins immediately. Please click the Apply Now button below to begin your application.
    $47k-56k yearly est. 2d ago
  • Salon Manager

    Regis Haircare Corporation

    Senior operations manager job in Everett, PA

    * Cosmetology or Barber License (Required)* APPLY NOW - TEXT: HOLIDAYHAIR01 to 44000 Join Regis Corporation as a Salon Leader - Elevate your Leadership Journey! Have you ever envisioned yourself as a key player in salon management, contributing to a team's success and making a mark in the beauty industry? If you're passionate about leadership and ready to shape your career, Regis is excited to welcome you as our Salon Leader! The Salon Leader (SL) is essential to leading a great team. SL is responsible for leading the salon operations and team members, including modeling Regis' core values to be the best while serving our clients in a friendly, and professional way. Join our family of salons under Regis Corporation including the brands Cost Cutters, Holiday Hair, and Supercuts, and take the next step in your journey. Our salons are vibrant, trendy, and friendly environments where both customers and team members feel at home. What Sets Us Apart? Your creativity knows no limits, and neither should your paycheck. Join us and enjoy the opportunity to increase your earnings with walk-in customers, tips, and commissions. Your bi-weekly earnings will either be paid as straight commissions or hourly rate whichever is higher! You may have the opportunity to increase your commission percentage on a quarterly basis based on your productivity! Referral bonuses are offered for every friend and family member that joins you! Exceptional Benefits: Flexible schedules for a perfect work-life balance. Medical, Dental, Vision, 401(k), and Student Loan Repayment Assistance. Enjoy Paid Time Off and free ongoing technical education. Opportunities for career and skill growth, with a focus on your professional development. Fun, relaxed dress code - we welcome jeans and tennis shoes! Job Duties Recruit top talent, including interviewing, and hiring, to meet salon staffing requirements. Evaluate team member performance by consistently meeting, formulating, and documenting individual goals. Model quality services by consulting with clients and applying the appropriate service techniques. Recommend and participate in all approved local marketing initiatives including depth and frequency of coupon campaigns, seasonal initiatives, and client appreciation events. Educate clients and team members about proper home hair care and recommend services and products to help the client maintain their hairstyle between salon visits. Model customer service best practices by leading and inspiring the team, ensuring each client's satisfaction, and building client loyalty. Provide customized consultations with each client, including stating the final price before the service begins. Complete all required salon leadership administrative tasks (i.e., closing out a ticket on the POS system, timecards, inventory control, on-boarding new team members, and scheduling appointments) promptly. Communicate effectively and positively with all clients, team members, leadership, and the corporate support team. Meet or exceed personal/salon productivity standards set by Regis. Protect the salon's assets, including emphasizing and enforcing cash handling procedures. Lead, train, and model all services offered at the salon. Maintain flexibility in scheduled shifts to fit the needs of the business, including potential night and weekend shifts. Attend all required technical training sessions. Join all virtual and in-person meetings as directed by leadership. Enforce and model Regis policies as defined in the Handbook and salon specific operational procedures (including but not limited to bank deposits/runs, salon cleaning/maintenance, and disinfecting styling implements). Required Knowledge, Skills, and Abilities (KSAs) Ability to lead the team and work as a team-player and/or independently. Marketing yourself, the salon, and the team in the community to increase your salon clientele. Modeling exceptional communication, organization, and problem-solving skills. Providing consistent and excellent customer service. Multi-tasking efficiently to complete and manage salon duties (including store meetings, scheduling, cash management, and reporting). Showing a willingness to learn new techniques and stay current with hair trends Leading through change and applying effective coaching abilities. Traveling to other salon locations as needed (i.e., temporary assignments). Maintaining full-time status and meeting the business demands. The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds), and/or standing for extended periods of time. Experience * Three (3) years of experience as a Stylist, preferred. * One (1) year of experience in a salon leadership role, preferred. Education Must maintain a valid cosmetology or barber's license. All SLs are required to complete assigned training as determined by Regis. *All Supercuts (SC) SLs must have received their Hair Stylist Academy (HSA) completion certificate. Work Location * The SL role is based at a Regis (Supercuts, Holiday Hair, or Cost Cutters) salon location. Regis Corporation is an Equal Employment Opportunity Employer and a Drug Free Workplace. N/A 19356 EVERETT, PA (19356)
    $37k-58k yearly est. 6d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Greene, PA?

The average senior operations manager in Greene, PA earns between $87,000 and $171,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Greene, PA

$122,000

What are the biggest employers of Senior Operations Managers in Greene, PA?

The biggest employers of Senior Operations Managers in Greene, PA are:
  1. Walmart
  2. DSV Panalpina
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