You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
****Applicants for this role must reside in the state of Indiana and currently have an Indiana or compact RN license. This role supports the Indiana Pregnancy Promise Program and may require up to 10% travel. The work schedule will be Monday - Friday, 8am - 5pm Eastern during training with more flexible schedules after training has been completed.****
**Position Purpose:** Assesses, plans, and implements complex care management activities based on member activities to enable quality, cost-effective healthcare outcomes. Develops a personalized care plan / service plan for care members, addresses issues, and educates members and their families/care givers on services and benefit options available to receive appropriate high-quality care.
+ Develops and continuously assesses ongoing care plans / service plans and collaborates with providers to identify providers, specialist, and/or community resources needed to address member's unmet needs
+ Coordinates and manages as appropriate between the member and/or family/caregivers and the care provider team to ensure members are receiving adequate and appropriate person-centered care or services
+ Monitors care plans / service plans and/or member status, change in condition, and progress towards care plan / service plan goals; collaborate with member, caregivers, and appropriate providers to revise or update care plan / service plan as necessary to meet the member's goals / unmet needs
+ May identify problems/barriers for care management and appropriate care management interventions for escalated cases
+ Reviews member data to identify trends and improve operating performance and quality care in accordance with state and federal regulations
+ Reviews referrals information and intake assessments to develop appropriate care plans/service plans
+ May perform telephonic, digital, home and/or other site outreach to assess member needs and collaborate with resources
+ Collaborates with healthcare providers as appropriate to facilitate member services and/or treatments and determine a revised care plan for member if needed
+ Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
+ Provides and/or facilitates education to members and their families/caregivers on disease processes, resolving care gaps, healthcare provider instructions, care options, referrals, and healthcare benefits
+ Partners with leadership team to improve and enhance care and quality delivery for members in a cost-effective manner
+ May precept clinical new hires by fostering and building core skills, coaching and facilitating their growth, and guiding through the onboarding process to upskill readiness
+ Provides guidance and support to clinical new hires/preceptees in navigating within a Managed Care Organization (MCO) and provides coaching and shadowing opportunities to bridge gap between classroom training and field practice
+ Engages and assists New Hire/Preceptee during onboarding journey including responsibility for completing competency check points ensuring readiness for Service Coordination success
+ Engages in a collaborative and ongoing process with People Leaders and cross functional teams to measure and monitor readiness
+ Other duties or responsibilities as assigned by people leader to meet business needs
+ Performs other duties as assigned
+ Complies with all policies and standards
**Education/Experience:** Requires a Degree from an Accredited School or Nursing or a Bachelor's degree in Nursing and 4 - 6 years of related experience.
**License/Certification:**
+ RN - Registered Nurse - State Licensure and/or Compact State Licensure required
Pay Range: $75,300.00 - $135,400.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
$75.3k-135.4k yearly 7d ago
Center Manager in Training - Relocation Required
Biolife Plasma Services 4.0
Senior operations manager job in Indianapolis, IN
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**SeniorOperationsManagement Trainee (Senior OMT)**
Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **SeniorOperationsManagement Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center OperationsManager role, you'll relocate to one of BioLife's locations.
**Our growth is your bright future.**
Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference.
**_A typical day for you may include:_**
+ **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities.
+ **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees.
+ **Career Advancement:** Work towards obtaining a Plasma Center OperationsManager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers.
+ **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with seniormanagement.
+ **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production.
+ **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend.
**REQUIRED QUALIFICATIONS:**
+ **Relocation Required** upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to.
+ 3-5 years of experience leading medium to large teams (20+ direct reports)
+ Up to 90-100% travel during the Trainee Program
+ Ability to walk and/or stand for the entire work shift
+ Willingness to travel and work at various BioLife locations across the country
+ Ability to work evenings, weekends, and holidays
+ Have a valid driver's license for the entire duration of the program
+ Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
+ Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
+ Fine motor coordination, depth perception, and ability to hear equipment from a distance
+ Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
**PREFERRED QUALIFICATIONS:**
+ Associates or Bachelor's Degree
+ Experience working with SOPs, GDP, GMP, CLIA, and the FDA
+ Experience working in a highly regulated or high-volume retail environment
+ Excellent interpersonal, organizational, technical, and leadership skills
**About BioLife Plasma Services**
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._
_Equal Employment Opportunity_
\#LI-Remote
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - SC - Virtual
**U.S. Base Salary Range:**
$80,000.00 - $110,000.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - SC - Virtual
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
$80k-110k yearly 6d ago
Operations Manager
Ciresimorek
Senior operations manager job in Lafayette, IN
Core Requirements:
Bachelor's degree in Business, Engineering, or a related field
6+ years of progressive leadership in manufacturing operations
Preferred Requirements:
MBA degree
Experience with grinding, turning, machining, or metalworking operations
This position will lead day-to-day operations for a high-volume aerospace manufacturing business, with accountability for safety, quality, delivery, cost, and productivity. This role provides direct leadership to production and maintenance teams while driving continuous improvement, capacity optimization, and operational excellence.
CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and more than 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement.
Responsibilities:
Lead daily manufacturing operations with accountability for safety, quality, delivery, cost, and productivity performance.
Drive continuous improvement initiatives to reduce lead times, improve throughput, and lower manufacturing costs.
Develop, coach, and engage production and maintenance teams to build capability and accountability.
Ensure compliance with aerospace quality systems and regulatory requirements while meeting customer delivery commitments.
Support capital planning, capacity optimization, and strategic manufacturing initiatives.
Partner cross-functionally to improve operational performance across engineering, quality, supply chain, and finance.
Confidentiality is guaranteed. Applications require a resume/CV with contact information.
Learn more about us at CiresiMorek.
$57k-94k yearly est. 5d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Senior operations manager job in Carmel, IN
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$85k-111k yearly est. 5d ago
SR Operations Supervisor
Central Transport 4.7
Senior operations manager job in Indianapolis, IN
Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.
Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company.
Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance.
Shift: Monday - Friday: 2:00pm - 12:00am (midnight)
Salary: $70,000 - $85,000 USD
Operations Supervisor
Ideal Candidate Requirements:
· Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry)
· Strong leadership qualities
· Desire to surround customer with excellence in service
· High aptitude for technology
· The ability to multi-task while being detail oriented
· Excellent written and verbal communication skills
· An Associates or Bachelor's Degree, preferred but not required
Duties include, but are not limited to:
· Oversee inbound operations for your designated section of the terminal dock
· This includes the process of loading/unloading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight.
· Route plan, load plan, and on road dispatch the local driver staff as needed.
· Provide leadership and accountability to a team of drivers and dock workers.
· Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded.
· Maintain a safe work environment compliant with state and federal DOT/OSHA standards.
· Ensure company operational model compliance.
· Support a culture of excellence in quality of product to internal and external customers
· Flexibility to cover varying shifts as business levels increase
$70k-85k yearly Auto-Apply 60d+ ago
Director Customer Operations
Smart Care Equipment Solutions 3.8
Senior operations manager job in Fishers, IN
What's In It For You * Impact Major Business Outcomes: Directly contribute to the success, retention, and growth of the company's largest and most strategic customers. * Develop Cross-Functional Expertise: Gain deep experience working with and understanding the operations of multiple departments, including Sales, Finance, and Legal.
* Enhance Project Management Skills: Lead and manage complex, end-to-end customer projects and new account implementation processes.
* Demonstrate Strategic Problem-Solving Skills: Analyze operational workflows, identify systemic pain points, and develop/implement solutions that improve efficiency and the customer experience at scale.
* Career Growth Path: Establish yourself as a subject matter expert in customer operations, which is a strong foundation for future roles inoperations, account management, or process improvement.
What You Will Do
* Own and manage the end-to-end new customer setup process for major accounts, ensuring all necessary internal and external systems, contracts, portals, and services are correctly configured.
* Serve as the primary operational liaison and point of contact for the Major Accounts team, facilitating communication and issue resolution between customer-facing teams and internal departments.
* Proactively monitor and track all open operational issues and requests for major accounts, driving them to timely and satisfactory resolution.
* Coordinate and manage specific customer projects
* Identify, document, and recommend improvements to existing operational procedures to enhance efficiency and the major account customer experience.
* Maintain comprehensive knowledge of our service offerings and supporting internal systems.
Minimum Qualifications
* 5+ years of successful experience inOperations Support, Project Coordination, or a similar role focused on driving customer operational success and internal process efficiency.
* Excellent oral and written communication skills
* Strong problem-solving skills along with a high level of attention to detail
* Comfort using business intelligence (BI) software to analyze customer trends and needs
* Effective prioritization and time management with a demonstrated sense of urgency
* Operational process knowledge with solid skills in internal coordination and cross-functional team collaboration
* Capacity to influence others' behavior through persuasive presentations, effective customer relationship development, facilitation, training, and development
* Results-oriented, setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success, and leveraging resources to accomplish his/her priorities
* Adept at grasping, understanding, and articulating divisional/company vision
* Comfortable managing under pressure and able to successfully multitask and prioritize
* Passion to win and motivate a diverse team
* Experience with Microsoft Office 365 tools and Sigma is a definite plus
Preferred Qualifications
* 7-10+ years of progressive experience in customer operations, sales, order-to-cash, implementation, or operational support roles within a B2B environment
* 3+ years of experience leading or influencing cross-functional initiatives involving Sales, Finance, and Operations (formal people management preferred but not required)
* Demonstrated experience owning or overseeing end-to-end customer onboarding/setup processes for complex or high-value accounts
* Experience serving as an operational escalation point for strategic or enterprise customers
* Proven knowledge of customer setup/master data, billing, credit, collections, or adjacent order-to-cash processes
* Strong background in process design, documentation, and continuous improvement
Travel Requirements: Up to 25%
Office Location or Where Work Will be Performed: Fishers, IN preferred, St Paul, or Remote considered.
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.
$115k-156k yearly est. Auto-Apply 7d ago
Director Customer Operations
Smartcaresolutions
Senior operations manager job in Fishers, IN
What's In It For You
Impact Major Business Outcomes: Directly contribute to the success, retention, and growth of the company's largest and most strategic customers.
Develop Cross-Functional Expertise: Gain deep experience working with and understanding the operations of multiple departments, including Sales, Finance, and Legal.
Enhance Project Management Skills: Lead and manage complex, end-to-end customer projects and new account implementation processes.
Demonstrate Strategic Problem-Solving Skills: Analyze operational workflows, identify systemic pain points, and develop/implement solutions that improve efficiency and the customer experience at scale.
Career Growth Path: Establish yourself as a subject matter expert in customer operations, which is a strong foundation for future roles inoperations, account management, or process improvement.
What You Will Do
Own and manage the end-to-end new customer setup process for major accounts, ensuring all necessary internal and external systems, contracts, portals, and services are correctly configured.
Serve as the primary operational liaison and point of contact for the Major Accounts team, facilitating communication and issue resolution between customer-facing teams and internal departments.
Proactively monitor and track all open operational issues and requests for major accounts, driving them to timely and satisfactory resolution.
Coordinate and manage specific customer projects
Identify, document, and recommend improvements to existing operational procedures to enhance efficiency and the major account customer experience.
Maintain comprehensive knowledge of our service offerings and supporting internal systems.
Minimum Qualifications
5+ years of successful experience inOperations Support, Project Coordination, or a similar role focused on driving customer operational success and internal process efficiency.
Excellent oral and written communication skills
Strong problem-solving skills along with a high level of attention to detail
Comfort using business intelligence (BI) software to analyze customer trends and needs
Effective prioritization and time management with a demonstrated sense of urgency
Operational process knowledge with solid skills in internal coordination and cross-functional team collaboration
Capacity to influence others' behavior through persuasive presentations, effective customer relationship development, facilitation, training, and development
Results-oriented, setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success, and leveraging resources to accomplish his/her priorities
Adept at grasping, understanding, and articulating divisional/company vision
Comfortable managing under pressure and able to successfully multitask and prioritize
Passion to win and motivate a diverse team
Experience with Microsoft Office 365 tools and Sigma is a definite plus
Preferred Qualifications
7-10+ years of progressive experience in customer operations, sales, order-to-cash, implementation, or operational support roles within a B2B environment
3+ years of experience leading or influencing cross-functional initiatives involving Sales, Finance, and Operations (formal people management preferred but not required)
Demonstrated experience owning or overseeing end-to-end customer onboarding/setup processes for complex or high-value accounts
Experience serving as an operational escalation point for strategic or enterprise customers
Proven knowledge of customer setup/master data, billing, credit, collections, or adjacent order-to-cash processes
Strong background in process design, documentation, and continuous improvement
Travel Requirements: Up to 25%
Office Location or Where Work Will be Performed: Fishers, IN preferred, St Paul, or Remote considered.
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.
$108k-152k yearly est. Auto-Apply 8d ago
xPL Director of Operations - Offsite Manufacturing
Turner Construction Company 4.7
Senior operations manager job in Indianapolis, IN
Division: xPL Offsite Minimum Years Experience: Travel Involved: Job Type: RegularJob Classification: ExperiencedEducation:Job Family:ConstructionCompensation:Salaried Exempt Position Description: Lead, develop, and direct implementation strategies of xPL Offsite Manufacturing to increase project performance and profitability across company. Lead development of Offsite Manufacturing teams in support of client, business unit, and market segment activities.
Essential Duties & Key Responsibilities:
* Lead development and implementation of xPL Offsite Manufacturing strategic plan in alignment with company goals working in partnership with business units and market segments.
* Leverage partnerships with key stakeholders to facilitate growth and development of Offsite Manufacturing opportunities.
* Set Offsite Manufacturing vision, priorities, overall organizational business plan, financial goals, KPI's, and strategy in collaboration with Innovation, Procurement, and Corporate Development teams.
* Present Offsite Manufacturing strategic plan, inclusive of requests for resources, timelines and strategic milestones to achieve effective implementation, to xPL leadership team.
* Collaborate with Business Development teams to support pursuits leveraging Offsite Manufacturing benefits and capabilities to differentiate Turner during sales process and/or enhance performance and/or profitability after securing contract.
* Design and develop Offsite Manufacturing processes and lead teams to facilitate successful implementations at BU level.
* Promote and advocate for Offsite Manufacturing and establish meaningful and long-term relationships with stakeholders, including leadership, clients, external manufacturers, and subcontractors.
* Lead and develop culture of continuous learning of new technologies to increase team awareness, understanding, and respective potential value-add to local business strategies working in collaboration with Preconstruction Management team, Innovation Champions, and various subject matter experts. Leverage new technology knowledge to facilitate conversations related to growth opportunities for Offsite Manufacturing operations through company.
* Establish constructive and effective relationships with project team members to facilitate knowledge sharing of Offsite Manufacturing to influence design and overall project development.
* Design strategy for supply chain and vendor development program in alignment with xPL Offsite Manufacturing goals.
* Lead by example and foster environment of diversity and inclusion to develop high-performing teams through supervision, training, coaching, and mentoring of staff.
* Deliver timely performance feedback for teams and execute/contribute to performance appraisals during annual performance cycle.
* Other activities, duties, and responsibilities as assigned.
Qualifications:
* Bachelor's Degree from accredited degree program and minimum of 15 years of building construction experience required, experience with Offsite Manufacturing preferred, or equivalent combination of education, training, and/or experience
* Thorough knowledge of emerging Offsite Construction technologies and related applications in cost, scheduling, estimating, and coordination principles
* Advanced knowledge of construction and manufacturing processes across all trades, means and methods, and materials their characteristics, installation procedures and tolerances
* Ability to interpret contract documents, drawings, specifications, scopes of work, and project schedules
* Proficient in leading-edge construction technologies such as Building Information Models (BIM) and lean
* Proficient computer skills, Microsoft suite of applications, and familiar with construction management applications
* Display leadership qualities and management skills with ability to teach and mentor staff
* Excellent business acumen and critical thinking skills to assess and solve problems and conflicts
* Excellent interpersonal communication and professional presentation and persuasion skills to confidently engage and influence seniormanagement and other stakeholders
* Builds engaging partnerships with team and others through trust, teamwork and direct communication
* Highly developed self-awareness and receptive to feedback for continuous growth
* Professionally driven to achieve goals for self and team, able to oversee multiple complex projects
* Skilled at managing through ambiguity, changing environments, and competing demands
* Travel required
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee regularly travels both short and long distances via a variety of conveyances. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. The employee is required to work in compliance with company safety policies, procedures, and applicable laws
Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.
$122k-158k yearly est. 21d ago
Vice President of Real Estate Development Operations (Affordable Housing)
KCG Development
Senior operations manager job in Indianapolis, IN
Job DescriptionDescription:
About Us: KCG Companies is a leading vertically integrated real estate development and construction firm specializing in the development of sustainable multifamily housing. Our commitment to quality, innovation, and affordable housing is at the core of everything we do.
Position Summary: The Vice President of Development Operations provides strategic leadership and oversight for all Development department operations. This role ensures consistent execution of KCG's Development Lifecycle, procedures, RACI structures, and departmental standards. This position supervises the Project Director team and provides Development Team support, ensuring training, resource alignment, workload balance, and compliance with established processes. The role focuses on operational efficiency, team growth, and cross-functional collaboration, rather than day-to-day project execution.
Requirements:
Development Process Governance
Own and maintain the KCG Development Lifecycle, procedures, approvals, and standardized templates.
Ensure compliance with departmental workflows, documentation standards, and RACI structures.
Implement continuous improvement initiatives to streamline development processes and mitigate risk.
Coordinate updates to tools, templates, and training materials to maintain operational consistency.
Training and Department Compliance
Develop and manage the Development Training Program, including onboarding, procedural training, and systems training.
Ensure all Development team members are trained in lifecycle stages, approvals, and role-specific responsibilities.
Monitor compliance with KCG Development Standards and coordinate corrective actions when needed.
Maintain updated training guides, manuals, workflows, and reference materials.
Leadership of Project Directors and Development Support Team
Directly supervise Project Directors
Provide coaching, professional development guidance, performance evaluations, and conflict resolution.
Support entire Development team career growth and ensure alignment with KCG values and competency expectations.
Promote a collaborative, accountable, high-performance departmental culture.
Resource Management and Workload Balancing
Partner with Development leadership to allocate PD and Analyst resources appropriately across projects.
Monitor individual and team capacity to ensure workload balance and identify staffing needs.
Lead resource planning discussions and coordinate departmental support for high-demand phases.
Support pipeline forecasting to anticipate team needs based on upcoming projects.
Cross-Functional Coordination
Collaborate with Finance, Asset Management, Construction, Design, Legal, and Accounting to clarify processes and resolve workflow gaps.
Serve as the escalation point for cross-departmental conflicts related to Development operations.
Ensure smooth transitions between lifecycle phases, especially during closing and post-closing handoff.
Identify operational inefficiencies and implement solutions that improve communication and outcomes.
Department Performance Monitoring
Track departmental KPIs related to milestone execution, closing readiness, and procedural compliance.
Report performance trends, training needs, and process gaps to senior leadership.
Implement tools and systems that support improved reporting, tracking, and lifecycle management.
Monitor development team adherence to approval gates, checklists, and documentation standards.
Knowledge and Qualifications:
Bachelor's degree in Real Estate, Business, Engineering, Planning, Architecture, or related field.
8+ years of real estate development or development operations experience (affordable housing preferred).
5+ years of leadership experience supervising cross-functional teams.
Strong operational discipline and familiarity with development workflows and processes.
Exceptional communication, organizational, and project management abilities.
Experience leading training programs, implementing procedures, and optimizing departmental operations.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
EEOC Statement: All employment decisions at KCG Companies are based on business needs, job requirements, and individual qualifications. Qualified candidates are recruited without regard to age, race, color, national origin, gender, and sex.
Please note that we do not accept unsolicited submissions from recruitment agencies. Any unsolicited resumes or candidate profiles submitted without prior agreement from our HR team will be considered as the property of KCG Companies and we reserve the right to pursue and hire those candidates without any obligation to any third-party recruiter or agency.
$113k-192k yearly est. 16d ago
Operations Manager - Customer Engagement Center
Disclaimer: Oneamerica Financial
Senior operations manager job in Indianapolis, IN
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!
Job Summary
The OperationsManager leads teams by translating strategic goals into actionable operational processes, ensuring alignment with the Empowerment With Accountability (EWA) framework. This role is pivotal in optimizing customer experience, maintaining performance standards, and fostering associate development across multiple functional areas. The OperationsManager oversees operations within the Individual Life Financial Services (ILFS) environment, which includes diverse systems, products, and companies-ranging from legacy contracts to newly issued products. Effective communication across all organizational levels and with external stakeholders is essential.
What you will do:
This role will support our Customer Engagement Center Team within our Individual Life Financial Services (ILFS) business area. This includes the following:
Coaching, mentoring, workforce development
Ensuring Team is properly staffed
Ensures associates are trained properly
Drives efficiencies and process improvement
Integrating EWA into daily operationsManaging escalations and resolving issues
Aligning team capabilities with forecasted volumes
Achieving service level and performance metrics
Supporting peers and cross-functional collaboration
Monitors call quality
Leading or contributing to projects and process improvements
What you will need:
College degree in Business Administration, Insurance, or related field required.
3-5 years of experience inmanagement role with direct reports
2-3 years of call center experience
Strong leadership and team management skills
Excellent analytical, problem-solving, and decision-making abilities
Deep understanding of insurance processes and regulatory requirements
Proficiency inoperational software and data analysis tools
Experience with Five9 phone system preferred but not required
Exceptional communication and interpersonal skills
Equivalent combinations of education and experience considered
Salary Band: 6A
#LI - SC1
This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office inIN as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
$77k-105k yearly est. 60d+ ago
Events & Parties Operations Manager
MJ Lafayette Buyer LLC
Senior operations manager job in Lafayette, IN
Job Description
Events & Parties OperationsManager Type - FT Salary
Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, Craig's Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector.
Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all generations to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun-demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge-every day is an opportunity to elevate play.
Job Summary:
We are seeking a dynamic Events & Parties OperationsManager to lead our team. This role is crucial in planning, organizing, and executing events while enhancing overall operations. The ideal candidate will possess strong leadership abilities and a passion for exceptional customer service.
Accountabilities:
Event Coordination: Oversee all logistical aspects of events, including space setup, catering, and entertainment, ensuring flawless execution and high customer satisfaction. This person will be responsible for any incoming birthday party requests via phone calls or website bookings. This person will oversee the execution and guest experience of birthdays, company events, and any other functions being held at the park.
Administrative Duties: Planning party area execution, scheduling hosts, contacting the party contact to discuss details of the event, and answering questions about the event and the package details. Handle administrative tasks such as inventory control and managing reports related to upcoming events.
Team Leadership: Supervise a diverse team of employees, ensuring seamless operations and maintaining high customer service standards. Helping oversee the host staff with cleaning party areas, delivering food, setting up banquet spaces, and any day of duties needed for event execution
Customer Support: Serve as the main point of contact for special projects and emergency situations, addressing guest inquiries and issues related to events. Handling any guest issues with their event.
Client Relations: Develop and maintain relationships with clients, vendors, and partners to enhance service offerings and drive repeat business.
Sales Collaboration: Work closely with the sales team to promote party packages and group offerings, assisting in the development of promotional materials.
Communication: Train and communicate regularly with Shift Leads and Leads to align on goals and strategies, fostering a culture of teamwork and open communication.
Qualifications:
Proven experience inoperationsmanagement and event coordination, preferably in the family entertainment or hospitality industry.
Strong leadership skills with the ability to motivate and inspire a diverse team.
Excellent communication and interpersonal skills, with a customer-centric approach.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively.
Knowledge of safety protocols and best practices in an entertainment or event setting.
Flexibility to work evenings, weekends, and holidays as needed.
Education and Experience:
Must be at least 21 years of age.
Must have a high school diploma or GED; or equivalent combination of relevant education and experience.
Must have at least one year of management or supervisory experience.
Experience in Events and Parties Management is required.
Must be able to work weekends and holidays.
Must be able to work up to 45 hours per week, available every weekend.
Able to stand for long periods of time.
Able to lift 39lbs unaided.
Valid driver's license required.
Authorized to work in the United States.
Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program
Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.
APPLY NOW!
$44k-73k yearly est. 9d ago
Vice President, Delivery Operations
Eimagine 3.5
Senior operations manager job in Indianapolis, IN
At eimagine, we believe your best work happens when you're empowered to share your unique talents. We foster a remote-enabled environment, recognized as a Best Place to Work since 2015, where continuous learning and team support are core values. For over 24 years, we've helped clients navigate technology and business change, delivering value and outcomes that enable their success.
Role Overview
The Vice President, Delivery Operations is responsible for leading and managing all aspects of service delivery for clients. This executive role is fully accountable for delivery outcomes, team performance, and operational excellence across the organization. The Vice President is the primary escalation point for any delivery-related issues, ensuring prompt resolution and protecting client relationships. This position does not include responsibilities for presales activities or business development; the focus is exclusively on delivery execution and operational rigor.
Key Responsibilities
Model the way by driving growth and innovation, leading with humility and service to others, and fostering authentic connection and awareness.
Own accountability for all delivery outcomes, including project-based, managed services, and hybrid client engagements.
Serve as the primary escalation point for delivery challenges, risks, and billing or resourcing concerns, ensuring timely resolution and communication with leadership.
Oversee the adoption of delivery frameworks designed to build client trust through transparent, consistent project execution and measurable results.
Lead formal project review and audit processes to ensure quality, compliance, and continuous improvement.
Exercise cross-functional authority over delivery disciplines, including Business Analysis, Quality Assurance, Independent Verification & Validation (IV&V), Data, Platform, and Custom Application teams.
Establish governance standards that protect client satisfaction, profitability, and effective scope management.
Act as a visible, trusted delivery executive with key accounts-proactively engaging to understand business drivers, operational realities, and success measures.
Partner with Client Partners and Sales to scope engagements realistically, set accurate expectations, and protect delivery capacity.
Implement and enforce delivery playbooks, performance metrics, and operational ceremonies to ensure predictability, quality, and repeatability.
Monitor delivery capacity and utilization; collaborate with Resource Management to address shortfalls and maintain project momentum.
Drive accountability for adherence to delivery frameworks and continuous improvement across all teams.
Advocate for delivery teams-removing roadblocks, securing resources, and holding leaders accountable for execution excellence.
Mentor delivery leaders, fostering the development of skills, business acumen, and customer focus required for top-tier professional services.
Promote a culture of transparency, cross-team collaboration, and relentless focus on client value.
Champion continuous improvement in delivery management practices and operational processes.
Communicate professionally with clients and internal teams, including crafting clear emails and providing timely meeting summaries and action items.
Facilitate training sessions and present delivery lessons learned to internal teams and leadership.
Desired Skills & Experience
12+ years in IT professional services delivery; 7+ years in executive or senior leadership roles with P&L or enterprise delivery accountability.
Bachelor's degree in business, technology, or a related field.
Active certification through PMI (PMP required); advanced certifications in Program/Portfolio Management, Agile/Scaled Agile, or IT Service Management preferred.
Proven history in customer-facing, professional services leadership roles.
Experience overseeing multi-discipline teams (PMO, Managed Services, Functional Roles, Platform/Custom Delivery).
Demonstrated ability to implement governance frameworks, delivery metrics, and quality assurance practices at scale.
Exceptional organizational, leadership, and managerial skills.
Strong verbal and written communication skills; excellent facilitation abilities.
Ability to balance attention to detail with a strategic view of delivery performance.
Disciplined leadership and ability to remain calm and professional under pressure.
Other Requirements
Willingness to travel for client and delivery site visits.
Ability to operate effectively under pressure; decisive and direct in confronting issues.
Strong servant leadership ethos balanced with a results-driven approach.
Demonstrated ability to align delivery with business outcomes, focusing on client success rather than solely technical outputs.
$81k-164k yearly est. Auto-Apply 60d+ ago
Vice President Of Operations
Summit Title 3.7
Senior operations manager job in Indianapolis, IN
Job Description
This position requires relocation to the Chicago area. The employer offers a competitive relocation package to support a smooth transition.
Are you an experienced leader in the title insurance industry, ready to take on a high-impact role? We're looking for a seasoned Vice President to guide operations, strengthen client relationships, and drive growth for a well-established title agency in the western suburbs of Chicago.
As Vice President of Operations, you'll be responsible for overseeing all aspects of agency operations, including title production, escrow, and compliance. You'll provide strategic leadership, mentor a talented team, and ensure the delivery of efficient, accurate, and client-focused services. This is a key role for someone who thrives in a fast-paced environment, is passionate about operational excellence, and has the vision to grow a respected Chicagoland title agency.
Compensation
Base Salary: $130,000 - $150,000
Performance-based incentives
Comprehensive benefits package
401(k)
Relocation Package
Compensation:
$130,000 - $150,000
Responsibilities:
Manage daily operations to ensure efficiency, accuracy, and compliance with Illinois and federal regulations.
Lead and mentor staff across title production, escrow, and operations departments.
Oversee financial performance, including budget planning, forecasting, and cost management.
Build and maintain strong partnerships with real estate agents, lenders, attorneys, and other industry stakeholders.
Ensure compliance with ALTA best practices and escrow/trust account requirements.
Drive business growth by identifying new opportunities, improving processes, and adopting innovative technology.
Monitor and adapt to industry trends, legal changes, and market activity.
Qualifications:
This position requires relocation to Chicago. The employer offers a competitive relocation package to support a smooth transition.
Bachelor's degree in business administration or related field (preferred).
5+ years of management experience in the title insurance industry.
In-depth knowledge of Illinois title laws, compliance, escrow/trust accounting, and industry standards.
Demonstrated success in leading and growing title businesses.
Excellent communication, problem-solving, and relationship-building skills.
Proficiency with title production/closing software and related real estate technology.
About Company
This is a unique opportunity to step into a leadership role at a trusted title agency and shape the future of its success. You'll join a collaborative and supportive team, enjoy competitive compensation, and play a pivotal role in serving the Chicagoland real estate community with excellence.
$130k-150k yearly 9d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Senior operations manager job in Indianapolis, IN
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$49k-73k yearly est. 60d+ ago
Associates Operations Director
Centerwell
Senior operations manager job in Indianapolis, IN
**Become a part of our caring community and help us put health first** The Associate Operations Director (AOD) leads Senior Focused Primary Care clinical operationsin a multi-physician office or clinical group typically overseeing 5-10 centers within a market. They ensure the smooth operation and performance of centers within their assigned accountability, handling a range of administrative, operational, growth, and leadership tasks. This role requires a strategic mindset, financial acumen, relationship building proficiencies, strong organizational skills, communication competencies, and a passion for patient care. The AOD develops and implements staffing plans, oversees change, ensures adherence to policies, and procedures, and collaborates with their clinical dyad partner to achieve optimal patient outcomes and company initiatives, including Quality, HEDIS/STARs, AHCA, optimal patient scheduling, financial management, patient engagement, recruiting/hiring, and employee and patient retention. Responsibilities include resolving complex technical and operational issues and overseeing multiple managers/supervisors or specialized professionals. Specific duties may vary by market or center, as determined by local leadership.
KEY RESPONSIBILITIES
-Leadership & Operational/Organizational Management:
-Proven experience in clinical operations and financial management, including P&L responsibilities.
-Proficiency in monitoring and analyzing key performance indicators (KPIs) such as Membership, Retention, Patient Engagement, Access, Scheduling, Referral turnaround time, phone abandonment rates, PCP/voluntary alignment change forms, and more.
-Monitor and manage data analytics, scorecards, cost & utilizations, HCC coding, and NPS Scores, focusing on patient satisfaction and performance improvement.
-Supervision and management of operational staff and guiding them on performance expectations, managing daily schedules, and supporting organizational change management.
-Engage in recruitment, development of internal leaders, and fostering continuous learning and improvement.
-Ensure team of healthcare professionals are trained in the principles and practices of Value Based Care (VBC).
-Responsible for contributing to leadership and financial discussions during monthly meetings with Market CAs and Regional AMD, utilizing exceptional presentation and facilitation skills to simplify complex information and engage audiences.
-Demonstrates strong financial acumen and managing Profit & Loss (P&L) to connect strategy with business results
-Collaborates with Community Engagement Professionals and Providers to develop and execute growth tactics within the center and community. Prioritizes centers for targeted growth investments.
-Evaluates performance of all operational staff directly reporting.
-Ensures accuracy of all supply ordering, invoices, and expense submissions as well as management of VSP resources.
-Ensure all standard operating procedures are adhered to within the center and all compliance required signage is visible in patient-facing areas and back-office to include breakrooms.
-Ensure growth targets and financial levers are understood and being met
-Understand and support center incident reporting and maintenance/facility needs
-Represent CenterWell/Conviva brands in community and media activities while collaborating with the recruitment team to build and network a pipeline of high-quality primary care clinicians (physicians, APPs, MAs, and other clinical professionals)
Clinical/Patient Experience:
-Experienced inmanaging outpatient care teams to maintain high patient satisfaction and strong brand in the community.
-Ensures centers are focused on obtaining and managing Google reviews.
-Ensure high levels of patient satisfaction by addressing clinician performance issues and fostering a patient-centric environment and culture of care.
-Focus on patient outcomes and integrate VBC principles into daily operations.
-Collaborate with providers on patient terminations in collaboration with compliance.
-Conduct monthly safety audits, manage MSDS and OSHA concerns, and address clinic operation opportunities.
-Ensures Center Administrators are addressing patient service recovering as needed and any clinician concerns are discussed with AMD to define any action.
-Collaborate with providers on patient terminations in compliance with regulations
-Maintains awareness of the competitive health care environment and escalates any issues.
-Ensures centers are completing monthly audits of payor directories to ensure providers within the center are accurately represented. Escalate necessary changes to Market President.
Dyad Partnership:
-Collaborate with the Associate Medical Director to achieve shared goals, ensuring consistent communication and unified decision-making.
-Align on performance management, clinical and operational strategies, growth (sales and retention) tactics, and present a unified voice to respective teams.
-Partner on operational budgeting and strategic planning, determining services, providers, and expected outcomes collaboratively.
-Focus on utilization management and review provider schedules to meet patient access goals, with biannual reviews of incentive plans.
-Monitor and communicate incentive and performance plans effectively.
-Collaborate to manage performance/disciplinary issues, either within the clinical or operational team.
-Ensure patient access across all centers overseeing balancing new patient access and acute needs for existing patients.
**Use your skills to make an impact**
Required Qualifications
-Must be able to work at the CenterWell Care clinic
-5+ years of management experience in clinical care or related field, with experience driving results in a full-risk VBC environment.
-Strong understanding of healthcare regulations, compliance, and managed care.
-Skilled in EMR systems, DataHub, NPS, and other relevant software tools.
-Job is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. Candidates selected for this job will be required to be screened for TB.
-Current CPR certification
-Associates working in the State of Florida will need ACHA Level II Background clearance.
-Must have a valid driver's license as there will be travel between centers.
-Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff.
-Demonstrated interpersonal skills, enabling effective interaction both internally and externally with a diverse range of individuals, including physicians, office staff, hospital executives, medical groups, IPAs, community organizations, and other health plan staff.
-Candidates selected for this job will be required to adhere to Humana's flu vaccine policy.
Preferred Qualifications
-Bachelor's degree or equivalent experience preferred. Degree preferably in Business administration Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 10+ years of Healthcare
-Basic knowledge of Population Health and how it comes to life in a global risk primary care environment
-Familiarity with Medicare and Risk model
-Experience managing a budget of $1M **Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$104,000 - $143,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$104k-143k yearly 15d ago
Director of Operations
Verita Telecommunications
Senior operations manager job in Indianapolis, IN
Verita Telecommunications Corp is seeking a talented, motivated and quality-minded Operations Director in Indianapolis. This is your opportunity to be a part of something special and establish your professional career. Our employees have applied a broad spectrum of backgrounds and strengths in building a formidable reputation for excellent quality and service within the industry. The upcoming years promise to be unprecedented in the growth of telecommunications infrastructure and technology. Join the VTC Team today in our continued success and prosperity.
Essential Duties and Responsibilities:
Lead daily oversight of production and quality assurance related to Underground and Aerial construction
Develops, tracks, and maintains production, safety, and quality metrics
Provides support to Customer in tracking production activities and goals
Provide recommendations/suggestions for quality improvement and work efficiencies as well as implement quality control techniques/methods to overall business unit production
Hire, manage and train employees; schedule work for crews; ensure employees follow rules, practices and policies and schedules
are met on time
Prepare reports, forecasts, and budgets as required
Efficiently research, troubleshoot and provide solutions to job-related items
Ensure all corporate policies and procedures are followed and contribute to company strategies and plans
Think pro-actively with excellent problem-solving skills
Performs other related duties as assigned.
Required Skills and Knowledge for a Successful Candidate:
Minimum 10 years' experience in Underground and/or Aerial Construction required
Previous experience and an understanding of Cable TV and fiber optic networks (strand, coax, fiber splicing and activation)
Have a working knowledge of Microsoft Office Suite and preferably one or more of the other resource tools previously listed
Willing to expand your knowledge, be challenged and grow in a dynamic and upward trending environment
Capable of providing high productivity and quality workmanship while remaining detail-oriented
Exercise competent judgment and initiative in executing responsibilities
Display exceptional planning and organizational skills and the ability to multitask and prioritize
Possess a high school diploma or equivalent
Able to successfully pass a background check and drug screen
Maintain valid driver's license
Team Verita Benefits!
Financial Wellbeing
Competitive pay with ongoing performance review and annual merit increase
Performance based incentives
401(k) with company match
Health & Wellness
Choice of various PPO, HMO, and HSA accompanied plans
Family & Lifestyle
Paid Time Off, Paid Holidays, Bereavement Leave
Planning for the Unexpected
Short and long-term disability, life insurance Paid for by the company
Accidental death & dismemberment Paid for by the company
Voluntary life insurance, accident, and critical illness
$65k-120k yearly est. Auto-Apply 37d ago
Director of Operations
Piezo Technologies 3.5
Senior operations manager job in Indianapolis, IN
Job Description
Manufacturing | Multi-Site Leadership | Senior Leadership Team
This role requires deep, hands-on manufacturing and plant management experience. Candidates without 10+ years leading manufacturing plants will not be considered.
Position Overview
We are seeking an experienced Director of Operations to lead and optimize the performance of our manufacturing plant(s). This role is responsible for driving operational excellence through disciplined execution, strong leadership presence on the production floor, and accountability to key manufacturing KPIs including safety, quality, cost, delivery, and employee engagement.
The ideal candidate is a hands-on manufacturing leader who has personally led plant operations, managed complex production environments, and successfully driven continuous improvement initiatives across one or more manufacturing sites. This position is a key member of the Senior Leadership Team and plays a critical role in shaping the company's operational strategy and long-term growth.
Key Responsibilities
Provide full operational leadership for assigned manufacturing plant location(s), ensuring performance meets or exceeds profitability, productivity, OTD, efficiency, and quality targets
Lead day-to-day plant operations with a strong on-site presence, ensuring consistent execution of manufacturing processes
Develop and execute operations, manufacturing, and sourcing strategies to support growth, capacity expansion, and cost control
Establish, monitor, and drive accountability to plant-level and enterprise KPIs
Champion Lean, Six Sigma, and continuous improvement initiatives to reduce waste and optimize throughput
Build and sustain a safety-first culture, ensuring full compliance with regulatory and corporate requirements
Foster a strong quality culture, ensuring compliance with ISO9001 and ISO13485 standards
Lead, mentor, and develop plant leadership teams; build succession plans and bench strength
Manage plant-level capital projects, budgets, and resources
Partner cross-functionally with Sales, Engineering, Quality, Purchasing, Finance, and HR
Actively engage in MRB, corrective actions, audits, production floor support, equipment maintenance, calibration programs, and customer complaint resolution
Lead weekly planning and commitment meetings
Provide clear, timely operational reporting to senior leadership
Travel between plant locations to support execution and cross-site initiatives
Required Experience & Background
Manufacturing and plant leadership experience is mandatory.
10-15 years of progressive leadership experience in manufacturing operations
Minimum of 10 years in Plant Management or senior manufacturing leadership roles
Proven experience leading complex manufacturing environments, including multi-site oversight
Demonstrated success managing P&L, cost control, and operational budgets
Experience working within regulated manufacturing environments preferred
Willingness to travel up to 50% domestically and internationally
U.S. Citizen with the ability to obtain a U.S. Government Security Clearance
Core Skills & Competencies
Strong, visible manufacturing leadership presence
Hands-on, data-driven, problem-solving mindset
Exceptional communication and people-leadership skills
Deep understanding of Lean manufacturing, continuous improvement, and KPI-driven management
Strong financial acumen with experience managing P&L and operational budgets
Ability to lead and sustain operational change
Proficient in ERP/MRP systems (IFS and Made-2-Manage preferred)
High ethical standards with the ability to identify and mitigate risk
Education
Bachelor's degree inOperationsManagement, Engineering, Business, or related field
MBA preferred
Work Environment & Physical Requirements
This is an active, on-site manufacturing leadership role.
Regular time spent on the production floor (standing, walking, climbing, bending)
Exposure to typical manufacturing conditions including dust and equipment
Ability to lift and/or push up to 50 lbs as required
Why This Role
This is an opportunity for a seasoned manufacturing leader to make a visible, measurable impact on plant performance, culture, and long-term business success. If you are energized by being on the floor, leading teams, solving operational challenges, and driving results - this role is built for you.
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$64k-114k yearly est. 21d ago
Director of Operations
Boca Recovery Center 3.8
Senior operations manager job in Huntington, IN
Boca Recovery Center Website
Department: Operations Reports to: Chief Administrative Officer Salary: Competitive, based on experience
About Us
Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.
Position Overview
The Director of Operations plays a pivotal leadership role in maintaining and enhancing the daily functioning of the facility. This position is responsible for leading support services such as housing, transportation, housekeeping, and general facility management. The DOO ensures the smooth integration of operational processes, employee performance, and regulatory compliance while serving as the facility's Safety Officer.
Key Responsibilities
Oversee daily operational functions, including facilities, housing staff, transportation, culinary services, and maintenance.
Supervise and support Housing Staff, including Behavioral Health Technicians (BHTs), Chefs, Housekeeping, and Drivers.
Collaborate with department directors to support cross-functional coordination, strategic planning, and safety initiatives.
Conduct daily planning meetings with Nursing and Clinical Directors to align on operations-related needs.
Lead hiring, onboarding, training, evaluations, and performance management for supervised departments.
Maintain documentation, shift reports, payroll entries (Paychex), audits, and other essential records accurately and on time.
Ensure compliance with all safety, infection control, and environmental care protocols.
Respond to and manage facility-level concerns, complaints, and maintenance needs.
Coordinate ordering and inventory of facility-specific food and supplies.
Participate in state audits, accreditation inspections (e.g., Joint Commission), and serve as the Safety Officer.
Track admissions, maintain logs, and ensure equitable access and accommodation for all clients.
Uphold confidentiality and compliance with HIPPA, and organizational policies.
Requirements
Education:
High School Diploma or GED required; vocational or 4-year degree preferred.
Additional training or education in healthcare administration, operations, or business is a plus.
Experience:
Minimum 2 years of supervisory experience in a healthcare, residential, or operations-related setting.
Experience managing support services in a regulated environment strongly preferred.
Proficiency in Microsoft Office and electronic systems (e.g., Paychex).
Certifications:
CPR Certification required (or willingness to obtain upon hire).
Valid driver's license and the ability to pass background checks and drug screening.
Knowledge & Skills:
Familiarity with safety regulations, infection control, and workplace policies (e.g., OSHA, Joint Commission).
Effective written and verbal communication skills.
Strong organizational, decision-making, and leadership capabilities.
Sensitivity to diverse populations and understanding of workplace ethics and boundaries.
Knowledge of confidentiality standards, workplace violence prevention, and client-centered protocols.
Benefits
What We Offer-
Competitive salary based on experience
Full benefits package (Medical, Dental, Vision, PTO, etc.)
Professional development opportunities
Supportive and mission-driven work environment
The chance to make a lasting impact in the lives of clients and their families
Join a team where operational excellence meets purpose-driven leadership. Apply today to lead a facility where your decisions directly impact the wellbeing and experience of both clients and staff.
$67k-118k yearly est. Auto-Apply 60d+ ago
Associate Director, Catalyze360 Business Operations
Eli Lilly and Company 4.6
Senior operations manager job in Indianapolis, IN
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Organization Overview
Lilly Catalyze360 is a comprehensive approach to enabling the early-stage biotech ecosystem by democratizing access to infrastructure, expertise, and resources. Through its interconnected pillars-Lilly Ventures, Lilly Gateway Labs, Lilly ExploR&D, and Lilly TuneLab-Catalyze360 strategically removes barriers that traditionally block bold science from becoming life-changing medicines, providing biotechs with flexible combinations of capital, physical lab space, R&D capabilities, AI/ML tools, and decades of enterprise learning.
Job Summary
The Associate Director, Catalyze360 Business Operations is responsible for driving operational excellence across the Catalyze360 organization. This role requires deep expertise in procurement, contracting, third-party risk management, and other financial and operational matters with the ability to translate that knowledge into streamlined processes and effective system configurations. The individual will design and implement scalable business processes, lead system implementations, and develop a unified onboarding framework for the team. A passion for identifying and evaluating emerging technologies and tools-particularly AI/ML applications-is essential, as this role will continuously scout, pilot, and implement innovations that can enhance operational efficiency and effectiveness. The scope of this role could also be expanded to include contract negotiation responsibilities for Lilly Gateway Labs as well as consulting and sponsorship agreements.
Key Responsibilities
* Map existing processes end-to-end, identify inefficiencies, and redesign workflows to optimize speed, accuracy, and resource utilization across Catalyze360
* Identify, propose, and pilot innovative solutions-including AI/ML applications-to drive efficiencies and enhance operational capabilities
* Evaluate, select, design, and manage systems and tools to automate contracts and invoice management, financial and headcount tracking, and other operational workflows across the Catalyze360 organization
* Partner with Catalyze360, Procurement, Finance, Legal, IT, and other stakeholders to ensure operational systems meet the business needs, integrate seamlessly with enterprise platforms, and comply with corporate standards
* Design, implement, and manage a consistent, scalable onboarding program for Catalyze360 team members, ensuring new hires are equipped with the knowledge, tools, and resources to succeed from day one
* Represent Catalyze360 in cross-functional operational forums
* Potential for responsibilities to be expanded to include contract negotiations for Catalyze360, including managing agreements related to Lilly Gateway Labs as well as consulting, sponsorship, and other similar engagements
Minimum Requirements
* Education: Bachelor's degree from an accredited college or university
* Experience: 7+ years of experience inoperations, procurement, contracting, or business development within pharmaceutical/biotech or other regulated industry
* Work Authorization: Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role
Additional Skills/Preferences
* Demonstrated experience:
* Driving operational/financial efficiencies for biotech/pharma/life sciences companies
* Mapping and optimizing processes and supporting change management
* Negotiating and managing R&D service, consulting, sponsorship, and/or real estate agreements for biotech/pharma/life sciences companies
* Designing, implementing, and evaluating pilot programs for new technologies and tools, with particular emphasis on AI/ML solutions for operational efficiency
* Using, configuring, and/or integrating with financial/operations systems, such as ERPs, CLMs, third party risk management systems, and human resource systems
* Supporting system implementations or technology deployments in a regulated corporate environment
* Skills
* Strong understanding of contracts, procurement, and financial management processes, including vendor onboarding, contracts negotiation, third party risk management, invoice management, and budget tracking
* Self-starter with a proactive, entrepreneurial mindset and drive to take initiative, solve problems, and deliver results independently
* Excellent communication and stakeholder management skills with ability to influence across organizational levels
* Current knowledge of emerging technologies and trends, particularly AI/ML applications for operational efficiency and automation
* Strong project management and organization skills
Additional Information
* Travel up to 10% domestic
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$145,500 - $213,400
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
How much does a senior operations manager earn in Kokomo, IN?
The average senior operations manager in Kokomo, IN earns between $77,000 and $152,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Kokomo, IN