Senior operations manager jobs in Kokomo, IN

Korn Ferry has partnered with our client on their search for the role, District Operations Director - Single Family Homes. District Operations Director - Indianapolis, IN (on-site) Key Responsibilities Operations & Property Management Oversee day-to-day operations across Chicago, Indianapolis, and Ohio, ensuring consistent execution of company procedures and a high-quality resident experience. Provide strategic oversight of property management functions, including service delivery, maintenance, renewals, and collections, with a focus on KPI achievement and cost control. Navigate complex municipal environments, especially in Chicago, by building strong relationships with housing authorities and local agencies to ensure compliance and operational fluidity. Lead vendor management and service team performance, ensuring alignment with company standards, cost efficiency, and resident satisfaction. Conduct regular market visits and inspections to assess operational health, enforce standards, and identify opportunities for improvement. Implement frameworks for emergency response, business continuity, and risk mitigation across all markets. Resident Experience Drive a resident-first culture by ensuring seamless onboarding, proactive communication, and responsive issue resolution across all touchpoints. Leverage resident feedback and satisfaction data to evolve service offerings, improve retention, and build long-term loyalty. Partner with leasing teams to monitor inventory, pricing, and occupancy trends, ensuring alignment with market demand and performance goals. Reinforce tenant policies and procedures while maintaining a positive, service-oriented relationship with residents. Financial Management Lead the development and execution of annual operating budgets across assigned markets, with a focus on service cost management and NOI optimization. Oversee accounts receivable, rent collection, and resolution of arrears, ensuring minimal variance and strong financial performance. Review financial reports regularly to identify trends, risks, and opportunities, implementing corrective actions as needed. Contribute to long-term planning and investment prioritization in alignment with the client's growth strategy. Team & Talent Oversight Manage two Area Directors and a regional team of 50-60 employees, ensuring clear accountability, performance consistency, and adherence to company policies. Identify workload efficiencies and talent gaps, optimizing team structure and resource allocation across markets. Lead workforce planning efforts in partnership with HR and third-party recruiters to support hiring, onboarding, and retention. Strategic Partnerships & Compliance Maintain active real estate licensure and ensure compliance with state-specific laws and regulations across Illinois, Indiana, and Ohio. Collaborate with internal stakeholders and external partners to align operations with broader strategic goals and regulatory requirements. Professional Experience/Qualifications The ideal candidate will bring the following experience: 10-15+ years of senior-level operational leadership within residential real estate, property management, or single-family rental (SFR) environments, overseeing large-scale, multi-market portfolios with complex regulatory and municipal dynamics. Proven ability to lead multidisciplinary regional teams across leasing, service, field operations, and resident experience, driving performance, accountability, and cultural alignment across diverse geographies. Strong financial oversight and budgeting expertise, with a track record of managing service-related costs, optimizing NOI, and delivering consistent results across KPIs such as collections, renewals, and retention. Experience navigating multi-state real estate laws and compliance, ideally with licensure in Illinois, Indiana, or Ohio, and a deep understanding of municipal engagement, housing authorities, and public-sector coordination. Demonstrated success leading through organizational change, including assessing team dynamics, identifying talent gaps, and building bench strength to support long-term growth and operational resilience. Exceptional interpersonal and communication skills, with the ability to build trust, manage conflict, and influence cross-functional teams, third-party vendors, and internal stakeholders. Inspirational, low-ego leadership style that fosters collaboration, encourages ownership, and leads with empathy, structure, and clarity. Comfortable operating in high-visibility, high-accountability environments, with a focus on resident satisfaction, team development, and community engagement. Strong understanding of strategic planning and operational execution, with the ability to translate corporate goals into market-level performance and team alignment. Proficiency in Microsoft Office Suite and property management platforms, including YARDI, with a commitment to data accuracy, reporting integrity, and system compliance.

Aramark Sports & Entertainment is looking to hire a new General Manager to support our food and beverage operations. THE OPPORTUNITY: As a General Manager at Indianapolis Zoo, you will plan, manage, and lead contracted services with multi-million dollar revenue to meet operating and financial goals, client objectives, and guest needs. Food and beverage operations could include concessions, catering and premium dining services. This position will support and be responsible for executing large day to day operations, sports events, concerts, catering, and other large venue special events. The General Manager will report to District Manager with a team of salaried direct reports. This position is salaried, plus bonus eligible, contingent on achieving certain financial and performance goals. We designed our benefits to promote a culture of health and wellbeing. No one knows what you need better than you, so we provide you with the necessary tools to help you take care of your health, family, finances and future. Click here to learn more. ? Job Responsibilities Full P&L responsibility in regard to food and beverage Manage the client relationship at the location, while providing hands on execution and leadership of operations. Leadership of a large team of managers and workforce throughout multiple units and concepts. Developing new concepts to increase existing revenue sources for public foods/concessions, premium service and catering outlets. Partner with the Senior General Manager and regions Vice President of Operations to plan and execute business development strategy for growth. Recruitment and development of new and existing managers. Interact successfully with the client, stadium guests and team members on a regular basis. Qualifications Minimum of 5+ years of large venue or multi-unit management experience is required. Premium and Concessions Management experience preferred. Direct P&L responsibility within a comparably scoped environment Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment. The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role. A passion for food & beverage with an ability to identify and develop successful concepts. Ability to communicate effectively with clients and senior management. Ability to respond effectively to changing demands. P&L accountability and/or contract-managed service experience is desirable. Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays About Aramark About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together. What will your job look like? The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service. Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit What you'll do: * Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration * Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows * Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence * Develop, monitor, and refine key performance indicators (KPIs) across all operational departments * Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement * Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence * Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness * Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion * Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness * Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions * Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals * Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success * Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities What you'll need: Experience, Education & Certifications: * Bachelor's Degree * Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization * At least 5 years of experience in a senior leadership or executive role * Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance * Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility Skills: * Thorough knowledge of the transportation and courier industry or related fields * Strong leadership, mentoring and coaching skills and strong conflict management skills * Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner * Solid understanding of Operations leadership with a strong business and financial acumen * Experience in developing, promoting, and building key relationships with all key stakeholders * Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality * Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations. * Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions * Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems * Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines * Ability to work independently and demonstrates effective problem-solving skills * Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines Even better if you have... * Prior project or contract management experience preferred * Experience with Lean processes; Six Sigma Certification preferred What's In it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Casual Dress Environment Salary Min: $175,000 Salary Max: $225,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.

Are you looking to be an integral part of a top-performing division within a technology-driven growing organization that continuously invests in the training and development of its employees? Welcome to ALOM! We are a global, high-volume, and service-driven supply chain management company. Our award-winning leadership develops and implements highly optimized product delivery strategies for our customers, representing leading brands in the automotive, energy, technology, and medical industries. ALOM is an exciting company committed to equal opportunities for all people. Every minute of every day, our staff and systems positively impact manufacturing, e-commerce, fulfillment, and logistics operations all over the world. ALOM is a destination for passionate, talented, and service-oriented professionals. We continuously invest in our employees, reward bold thinking, promote teamwork, and focus on community engagement. Our inclusive culture is built on diversity, acceptance, respect, and operational excellence. See your career grow in an environment where fresh ideas and professional development are encouraged. You will have the opportunity to: Be part of a world-class team as ALOM continues to grow fast. Expand your career in a real-world professional environment where your ideas and contributions will shape the stature and recognition of our corporate brand globally. Here's what you need to succeed in the Operations Program Manager role: 2+ years of project/program management experience within supply chain operations An understanding and experience applying continuous improvement tools to support operations (LEAN/Kaizen/DMAIC/RCA/VSM/etc.) Strong collaboration skills, ability to communicate cross-functionally and align stakeholders Proven track record for driving operational excellence through standardization and optimization for various manufacturing builds High statistical acumen and ability to design forecast models for labor planning Be able to develop SME (subject-matter-expert) level proficiency in WMS (warehouse management system) High proficiency in Excel, ERP, WMS, SQL Bachelor's degree in Supply Chain, Engineering, Operations Management, or related field preferred You will be responsible for: Working directly with cross-functional leaders to understand the current and future operation needs to support building stronger processes across all the business operation areas Developing KPIs and dynamic dashboards to help understand the business and operations. Evaluating workflows to create new processes and improve current ones. Estimating the amount of labor, material, and equipment required for new customer onboarding, new processes, or improved ones Promptly addressing and resolving warehouse issues to minimize delays in any area of the business Recommending viable solutions to reduce production costs as well as improve production processes and product quality Partnering with the IT department to create better reporting tools that align with operation process changes Using Master Standard Data and time studies, develop best practices for functional activities in production, fulfillment, and warehouse Prepare presentations, charts, plant and equipment layouts as required We offer competitive salaries, benefits including health and welfare coverage, 401(k) match, and paid leaves. Bottom line: ALOM is a great place to work! We encourage you to submit your resume and be a part of a growing, firmly established, and success-driven company that values its staff. Equal Opportunity Employer

As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

CIRCLE CITY ABA : Circle City ABA provides Applied Behavior Analysis Therapy for children and adolescents diagnosed with Autism Spectrum Disorder. Circle City ABA has created a center-based environment where play meets progress through high-quality therapy, individualized treatment and behavior plans, and specialized programs. The mission of Circle City ABA is to enrich and empower children with autism through applied behavior analysis therapy. Once you experience the remarkable program Circle City ABA has created, you will never want to return to any other job. Do not just take our word for it, reach out to us and speak to our current team members! Why Work for Circle City ABA? The better question is why not? Just a few of the perks of being a CIRCLE CITY ABA full-time team member are below: · Health, Dental, and Vision Insurance · Competitive compensation · Paid time off · Paid training · 401k Eligibility · Dedication to your professional and personal development Center Operations Director Job Responsibilities: · Ensures day-to-day operation of Circle City ABA Center-based services, including key functions such as administrative support, the safety of participants, inquiry support · Provide administrative human resources support for the onboarding process; hiring of Registered Behavior Technician (RBT), Behavior Technicians · Responsible for facilitating center employee training · Provide administrative human resources support for employee performance and any corrective action plans · Responsible for reviewing payroll · Maintain electronic files according to HIPPA and Circle City ABA company policy · Attends parent meetings to assist BCBA in the maximization of authorized hours and to increase participation in services and discuss any financial needs and options · Providing website updates and content to Marketing · Ensure maximum utilization; scheduling center staff with clients · Maintain a clean, safe, and positive environment for clients and employees within the center by ensuring compliance with all relevant building and safety codes, including addressing building and facility maintenance and emergencies, while scheduling and hosting vendors for center needs · Assist in the facilitation in client enrollment · Maintain tour readiness throughout the Center · Ensure productivity and efficiency of the center in the office · Non-clinical opening and closing duties · Purchasing and tracking of supplies for the center · Facilitates and assists with if necessary, cleaning and organization duties Requirements Education: Must possess one of the following: • A Bachelor's degree in an applicable social services field from an accredited university is preferred but not required • At least 2 years of experience specifically in the coordination/management of services preferably in an ABA setting

Are You Ready? CAI is a 100% employee-owned professional services company established in 1996 that has grown to over 700 people worldwide. We provide program and project management, commissioning, qualification, validation, start-up, and other consulting services associated with operational readiness and operational excellence to FDA-regulated and other mission-critical industries. We put our clients' interests first, we do not stop until it is right, and we will do whatever it takes to get there. At CAI, we are committed to living our Foundational Principles: We act with integrity We serve each other We serve society We work for our future We believe that with employee ownership, one person's success is everyone's success. We embrace a Team Before Self mindset, demonstrate Respect for Others, and maintain a Can-Do Attitude-our three core values. Position Overview: The Operational Readiness Project Manager (ORPM) serves as a strategic leader bridging the gap between mechanical completion and sustained operational performance. The ORPM designs and leads holistic Operational Readiness programs using CAI's six-pillar Readiness Framework. This role ensures project teams achieve right-first-time metrics, foster a culture of continuous improvement, and deliver world-class performance from day one. Key Responsibilities: 1. Project & Program Leadership * Lead project teams to achieve Operational Readiness (OR) objectives. * Manage readiness-to-operations lifecycle for 1-3 client engagements simultaneously. * Drive on-time, on-scope delivery of readiness programs. 2. Pillar Integration & Execution * Serve as the primary consultant for OR campaigns integrating with Quality, Process, and Workforce streams. * Apply OE principles to pre-Day One activities (e.g., visual management, accountability, problem-solving). 3. Client Advisory * Act as a trusted advisor to executive stakeholders (VPs, Site Heads, etc.). * Guide decision-making with a risk-based, speed-to-value mindset. 4. People Development * Lead and coach cross-functional teams including CQV, Quality, and external contractors. * Cultivate a culture of feedback and growth. 5. Thought Leadership * Contribute to CAI's brand via white papers, conference presentations, and client tools. Skills & Characteristics Required: * Consulting & Facilitation * Align project stakeholders with clear vision and measurable goals. * Expert-level guidance for site and department leadership. * Project Execution * Manage scheduling, resource loading, controls, and closeout. * Execute comprehensive project planning and delivery. * Continuous Improvement * Drive site-wide transformation using Lean, Six Sigma, or TPM methodologies. Qualifications and Experience: * BS or MS in a relevant science or engineering field (or equivalent). * 3+ years as a program/project manager on life science projects ($1MM+), or * 8+ years in GMP-regulated operations with 5+ years leading readiness/start-up/OE transformations. (Black Belt or equivalent preferred.) * Proven multi-site or multi-client portfolio experience. * Deep understanding of quality systems, tech transfer, equipment qualification, and analytics. * Excellent communication, leadership, and stakeholder management skills. * Proficient in project management software tools. Other Requirements: * Excellent written and verbal English communication. * Able to work in the U.S. without sponsorship now or in the future. * Domestic and international travel may be required. * Willing to work overtime when necessary. * PMI PMP or PgMP certification a plus. Critical Competencies Influence Strategy * Evaluates and pursues initiatives, opportunities, and priorities based on fit with organization strategies. * Identifies innovative solutions to challenges that have strategic impact, balancing both short- and long-term concerns. * Identifies issues related to emerging customer and market needs. Satisfy the Customer * Identifies and anticipates customer requirements, expectations, and needs. * Develops solutions that meet or exceed customer expectations and shares feedback with relevant groups. * Consistently follows up with customers to resolve issues and maintain customer satisfaction and loyalty. * Continually searches for ways to improve customer service, including removal of barriers and providing solutions. Plan for Success * Translates business/function strategies into aligned plans and objectives and integrates across business groups. * Obtains and allocates resources needed to accomplish goals. * Anticipates risk and builds effective contingency plans. Pursue Execution * Prioritizes and balances time, actions, resources, and initiatives to ensure achievement of critical goals. * Holds self and others accountable for achieving outcomes. * Anticipates obstacles and takes appropriate actions to accelerate work or improve quality. Tailor Communication * Communicates information clearly, concisely, and professionally. * Tailors communication style and content to audience effectively. * Writes technical concepts clearly and thoroughly for all audience types. Build Partnerships * Cultivates a network of people across a variety of disciplines and functions within the organization. * Builds collaboration by identifying and conveying common interests and priorities, removing barriers, and breaking down silos. * Appropriately involves others in decisions and plans that affect them. * Maintains positive relationships regardless of challenges, organizational level, personality, or background differences. Influence Others * Develops and articulates compelling rationale for positions. * Builds a broad base of support among key decision makers and influencers. * Positions and explains ideas and proposals in ways that get support from others. * Encourages others to find new solutions that improve outcomes and deliver value. Develop Self and Others * Continuously develops interpersonal skills to build effective internal and external relationships. * Models company values and always acts with integrity. * Looks for opportunities to develop breakthrough ideas and initiatives. $140,000 - $175,000 a year Average base salary range - not including benefits, and potential overtime and/or Cost of Living Adjustment. CAI Benefits: * Comprehensive Health Insurance coverage * 24 days of Paid Time Off * ESOP/401K - 15% Company Contribution (US Only) * Company paid Life Insurance * Company paid Long Term Disability We are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives! Job Summary The Operations Manager leads teams by translating strategic goals into actionable operational processes, ensuring alignment with the Empowerment With Accountability (EWA) framework. This role is pivotal in optimizing customer experience, maintaining performance standards, and fostering associate development across multiple functional areas. The Operations Manager oversees operations within the Individual Life Financial Services (ILFS) environment, which includes diverse systems, products, and companies-ranging from legacy contracts to newly issued products. Effective communication across all organizational levels and with external stakeholders is essential. What you will do: This role will support our Customer Engagement Center Team within our Individual Life Financial Services (ILFS) business area. This includes the following: Coaching, mentoring, workforce development Ensuring Team is properly staffed Ensures associates are trained properly Drives efficiencies and process improvement Integrating EWA into daily operations Managing escalations and resolving issues Aligning team capabilities with forecasted volumes Achieving service level and performance metrics Supporting peers and cross-functional collaboration Monitors call quality Leading or contributing to projects and process improvements What you will need: College degree in Business Administration, Insurance, or related field required. 3-5 years of experience in management role with direct reports 2-3 years of call center experience Strong leadership and team management skills Excellent analytical, problem-solving, and decision-making abilities Deep understanding of insurance processes and regulatory requirements Proficiency in operational software and data analysis tools Experience with Five9 phone system preferred but not required Exceptional communication and interpersonal skills Equivalent combinations of education and experience considered Salary Band: 6A #LI - SC1 This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in IN as business needs dictate or for team-building and collaboration. If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York. Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law. For all positions: Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered. To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.

SUMMARY OF RESPONSIBILITIES The District Operations Director will oversee the daily management and coordination of property operations in their assigned market which includes property acquisition, property renovation, leasing, property management, financial performance and collections. This role will develop and maintain strong working relationships with local markets, national and corporate employees as well as third-party vendors and leasing firms. ESSENTIAL DUTIES Interface with local leasing team daily to monitor available home inventory, home pricing, traffic, new leases and turnover. Manage and drive team responsibilities to achieve leasing and occupancy goals in assigned market. Oversee management of local market staff. Provide training, coaching, and constructive feedback in compliance with company policies to foster growth and increased productivity amongst employees. Manage the collections process for accounts receivable. Reviewing monthly maintenance expenses and implement practices to reduce maintenance costs. Implement and execute company operating procedures to ensure compliance within local market Minimize property-level expenses by managing and providing feedback to Field Operations team, including Senior Field Manager when applicable. Oversee property maintenance and turnover of all properties, both rented and vacant. Ensure that properties are secured during move in and that move out procedures are being enforced. Investigate complaints by tenants and resolving issues in accordance to company policy. Reinforce tenant occupancy policies and procedures. Review financial reports weekly, monthly and quarterly to ensure YARDI data is entered timely and accurately. Ensure property records are maintained in accordance with company and state-specific statutes standards. Assist with development of marketing programs for assigned local market to drive tenant retention, tenant relation programs and setting rent prices for homes. Partner with Human Resources and third-party recruiting firms to assist with workforce planning efforts such as recruiting, interviewing, and staffing for assigned local market. This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need. Maintain an active real estate license and adhere to company real estate license requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS Primarily working within an indoors office environment May sit for several hours at a time and climb up and down stairs multiple times each day Prolonged exposure to computer screens Must travel throughout applicable market using personal vehicle Occasional hands-on work and training required REQUIRED EDUCATION AND EXPERIENCE Bachelor's Degree in Business Administration, Finance, Planning or related work experience An active real estate license in the applicable state of practice is required Minimum 5 years of asset and operations management experience General knowledge of budgeting and financial analysis Experience working in a cross-functional group, project management, and/or process improvement-oriented role Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) PREFERRED EDUCATION AND EXPERIENCE Managing Broker License, a plus Knowledge of Yardi Voyager or similar property management program Experience working in a fast pace, high-growth company REQUIRED KNOWLEDGE Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Building and Construction- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. REQUIRED SKILLS Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one. Negotiation- Bringing others together and trying to reconcile differences. Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Time Management- Managing one's own time and the time of others. Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job. Management of Financial Resources- Determining how money will be spent to get the work done, and accounting for these expenditures. Speaking- Talking to others to convey information effectively. Writing- Communicating effectively in writing as appropriate for the needs of the audience. WORK STYLES & BEHAVIORS Leadership- Job requires a willingness to lead, take charge, and offer opinions and direction. Persistence- Job requires persistence in the face of obstacles. Initiative- Job requires a willingness to take on responsibilities and challenges. Achievement/Effort- Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. Attention to Detail- Job requires being careful about detail and thorough in completing work tasks. Adaptability/Flexibility- Job requires being open to change (positive or negative) and to considerable variety in the workplace. FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status. By applying to this position you are consenting to receive follow-up communication.

At eimagine, we believe your best work happens when you're empowered to share your unique talents. We foster a remote-enabled environment, recognized as a Best Place to Work since 2015, where continuous learning and team support are core values. For over 24 years, we've helped clients navigate technology and business change, delivering value and outcomes that enable their success. Role Overview The Vice President, Delivery Operations is responsible for leading and managing all aspects of service delivery for clients. This executive role is fully accountable for delivery outcomes, team performance, and operational excellence across the organization. The Vice President is the primary escalation point for any delivery-related issues, ensuring prompt resolution and protecting client relationships. This position does not include responsibilities for presales activities or business development; the focus is exclusively on delivery execution and operational rigor. Key Responsibilities Model the way by driving growth and innovation, leading with humility and service to others, and fostering authentic connection and awareness. Own accountability for all delivery outcomes, including project-based, managed services, and hybrid client engagements. Serve as the primary escalation point for delivery challenges, risks, and billing or resourcing concerns, ensuring timely resolution and communication with leadership. Oversee the adoption of delivery frameworks designed to build client trust through transparent, consistent project execution and measurable results. Lead formal project review and audit processes to ensure quality, compliance, and continuous improvement. Exercise cross-functional authority over delivery disciplines, including Business Analysis, Quality Assurance, Independent Verification & Validation (IV&V), Data, Platform, and Custom Application teams. Establish governance standards that protect client satisfaction, profitability, and effective scope management. Act as a visible, trusted delivery executive with key accounts-proactively engaging to understand business drivers, operational realities, and success measures. Partner with Client Partners and Sales to scope engagements realistically, set accurate expectations, and protect delivery capacity. Implement and enforce delivery playbooks, performance metrics, and operational ceremonies to ensure predictability, quality, and repeatability. Monitor delivery capacity and utilization; collaborate with Resource Management to address shortfalls and maintain project momentum. Drive accountability for adherence to delivery frameworks and continuous improvement across all teams. Advocate for delivery teams-removing roadblocks, securing resources, and holding leaders accountable for execution excellence. Mentor delivery leaders, fostering the development of skills, business acumen, and customer focus required for top-tier professional services. Promote a culture of transparency, cross-team collaboration, and relentless focus on client value. Champion continuous improvement in delivery management practices and operational processes. Communicate professionally with clients and internal teams, including crafting clear emails and providing timely meeting summaries and action items. Facilitate training sessions and present delivery lessons learned to internal teams and leadership. Desired Skills & Experience 12+ years in IT professional services delivery; 7+ years in executive or senior leadership roles with P&L or enterprise delivery accountability. Bachelor's degree in business, technology, or a related field. Active certification through PMI (PMP required); advanced certifications in Program/Portfolio Management, Agile/Scaled Agile, or IT Service Management preferred. Proven history in customer-facing, professional services leadership roles. Experience overseeing multi-discipline teams (PMO, Managed Services, Functional Roles, Platform/Custom Delivery). Demonstrated ability to implement governance frameworks, delivery metrics, and quality assurance practices at scale. Exceptional organizational, leadership, and managerial skills. Strong verbal and written communication skills; excellent facilitation abilities. Ability to balance attention to detail with a strategic view of delivery performance. Disciplined leadership and ability to remain calm and professional under pressure. Other Requirements Willingness to travel for client and delivery site visits. Ability to operate effectively under pressure; decisive and direct in confronting issues. Strong servant leadership ethos balanced with a results-driven approach. Demonstrated ability to align delivery with business outcomes, focusing on client success rather than solely technical outputs.

Indiana Heart Physicians Building 5330 E Stop 11 Rd Indianapolis, Indiana 46237 A successful medical practice certainly includes a top-notch medical staff, but it starts with a core group of business professionals that handle finances, compliance, recruiting and other operations tasks. Our Operations Director manages these day-to-day operations while also planning for future needs - assisting in growth acquisition and strategic planning. It's a job with a lot of hats and one that requires a strong personality to wear them. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT * Oversee operations for a large and very busy Cardiology practice. * Direct strategic and operational planning to achieve clinical, financial, service and people excellence. * Direct the design and implementation of policies and procedures for all administrative areas within the medical group, to enhance operational effectiveness while emphasizing cost containment, high performance, and high-quality patient care. * Act as a liaison between FPN and Franciscan service line administration, hospital staff and/or FA personnel to support the establishment of new practices, relocation of existing practices and/or the addition of new sites, physicians and/or providers. * Ensure all practice and program initiatives, activities and facilities adhere to all applicable corporate, safety, regulatory and accreditation standards, policies and procedures. * Partner with Quality, to assure excellent patient experience and safety, in accordance with all policies and procedures. * Build and maintain relationships with other practices and departments. * Create and sustain a culture in the practice that reflects the Franciscan Mission and Values. * Supervise managers or supervisors within one or multiple departments, and manage the performance of individuals through ongoing coaching, feedback and development to motivate, engage and drive a high performing team. * Develop and manage one or multiple departmental budgets, including making budget allocations, approving expenditures, and ensuring expenses are within budget. QUALIFICATIONS * Bachelor's Degree Healthcare, Business or Related Field - Required * Master's Degree Healthcare Administration (Business) - Preferred * 5 years Healthcare Administration (Business) - Required * 7 years Healthcare Administration (Business) - Preferred TRAVEL IS REQUIRED: Up to 20% EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll. The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement. This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC. As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization. **Job Description** **Essential Responsibilities:** + Ensuring pay is processed on time, accurately and in compliance with government regulations. + Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable. + Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk. + Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance. + Drive process improvements and implement strategic initiatives. + Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner. + Implement standard work for pay & time processes & procedures. + Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans. + Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes. + Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action. + Provide insight on team strategy and continuous improvement solutions. + Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes. + Providing payroll and time & attendance expertise and leadership during M&A activities. + Translating strategies into action plans and align team priorities to the business. + Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role. + Serve as a peer mentor to other team leaders in NAM organization. **Qualifications/ Requirements:** + Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area. + Expertise in Workday Payroll, time & attendance systems and integration with payroll processes. + Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting. + Willing to travel as needed up to 15%. **Desired Characteristics:** + Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification. + Strong problem-solving skills to address complex payroll challenges. + Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners. + Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites. + Serve as a role model continuous improvement behaviors needed to encourage and embed change. + Strong interpersonal and leadership skills. + Strong problem solving and troubleshooting skills; solutions-oriented approach + Experience in managing internal & external audits. + Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment. + Experience with managing people virtually or a geographical dispersed team. **Pay and Benefits:** + The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025. + GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Job Description The Director of Operations is responsible for driving operational excellence of assigned manufacturing plant(s) by ensuring consistent execution of manufacturing processes, achieving production targets, improving efficiency, and fostering a culture of continuous improvement to align plant performance with overall business goals. The ideal candidate will be a hands-on leader with proven plant management experience managing complex manufacturing environments, fostering high-performance cultures and achieving Key Performance Indicators (KPI's) related to safety, quality, cost, delivery and employee engagement. This position will serve as a contributing member of the Senior Leadership Team and participate in the decision-making process concerning the direction and future growth of the company. POSITION GUIDELINES: 1. Utilize a coaching style of management. 2. Maintain confidentiality in all areas of responsibility as required. 3. Promote the company's development of a cogent work ethic, loyalty, integrity and proper business philosophy. 4. Maintain consistency in all interactions with associates. 5. Stay abreast and updated on current trends and opportunities that could impact the company. 6. Adhere to company procedures and guidelines. JOB DUTIES & RESPONSIBILITIES: 1. Manage and oversee the day-to-day operations of assigned plant location(s) to meet or exceed profit, revenue, OTD, productivity, efficiency, and quality standards. 2. Develop and execute operations strategies that support business growth, cost control, capacity expansion, and process innovation. 3. Develop and execute manufacturing location strategy and sourcing strategy for new and existing production programs 4. Set and monitor KPI's to drive accountability and performance. 5. Implement standardized processes and leverage best practices to ensure consistency and continuous improvement. 6. Champion Lean Six Sigma and other continuous improvement methodologies to reduce waste, optimize throughput, and improve operational performance. 7. Foster a strong quality-focused culture across to consistently meet production targets while upholding high-quality manufacturing standards. 8. Promote and maintain a safety culture, ensuring full compliance with regulatory requirements and corporate policies. 9. Lead, mentor and develop managers, build succession plans to ensure strong bench strength. 10. Partner with sales, engineering, quality, purchasing, finance, and HR to support integrated business objectives. 11. Manage and propose site level capital projects, budgets, and resources in alignment with strategic priorities. 12. Collaborate with sales to ensure operational alignment with customer service expectations. 13. Provide clear communication and leadership to the operations group to act as a cohesive unit for supporting our customer base. 14. Provide clear, timely reporting to the leadership team. 15. Provide the operating group with insight into global labor and productivity economics. 16. Utilize technical expertise to analyze processes and implement problem-solving tools that proactively address operational risks before they impact customer satisfaction or financial performance. 17. Actively engage in MRB processes, design reviews, corrective action implementation, production floor support, equipment maintenance, calibration programs, supplier and internal audits, documentation reviews, customer complaint resolution, inspection practices, product costing, and continuous improvement initiatives. 18. Serve as a key member of the ISO9001 and ISO13485 audit teams. 19. Lead weekly planning and commitment meetings. 20. Participate in strategy development and budget planning. 21. Travel as needed between plant locations to coordinate and provide oversite to support operations and cross-site initiatives. 22. Other duties as assigned. QUALIFICATIONS Experience/Background: Minimum of 10 to 15 years of progressive leadership experience in operations management, including multi-site management. Minimum of 10 years of experience in Plant Management or a senior manufacturing management role. Travel up to 50% of the time within the U.S. and internationally Must be a U.S. Citizen with the ability to obtain an U.S. Government Security Clearance. Skills: Exceptional leadership and communication (interpersonal, verbal and written) skills Strong organization skills with the ability to manage multiple projects and priorities Strong financial acumen with ability to manage P&L, control costs, and interpret financial statements Ability to lead and drive operational change Hands-on, data-driven and solutions-oriented mindset Effective negotiator with suppliers, vendors, and other stakeholders Capable of identifying and addressing ethical and legal risks. Proficient with Microsoft Applications and database management tools Strong understanding of ERP/MRP systems. IFS and Made-2-Manage preferred. Education: Bachelor's degree in Operations Management, Engineering, Business or related field. MBA Preferred ENVIRONMENTAL & PHYSICAL REQUIREMENTS Manufacturing / Non-Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May have possible exposure to dust and may require the ability to lift and/or push up to 50 pounds 33% - 66% of the time. Powered by ExactHire:189597

Director of Operations (AKA Director of Residential Facilities) Sometimes a title change is less about changing the work and more about recognizing the full scope of leadership the role already requires. We're using the title Director of Operations in this post because this position goes beyond traditional facilities oversight - it calls for someone who can lead people, strengthen systems, and help operations run smoothly across the organization. While residential facilities remain a core focus of the role, we're excited to welcome candidates who bring a broader operations mindset alongside (or in addition to) property management experience. Who We Are The John Boner Neighborhood Centers (JBNC) strengthens neighborhoods through people-centered programs and high-quality services. We care deeply about our community - and that means ensuring the places where neighbors live and gather are safe, dependable, and well-maintained. The New (but Familiar) Role This position leads operational oversight across our residential portfolio (240 rental units: 172 multifamily + 68 scattered homes), while also serving as a key partner across the organization in planning, process improvement, and performance management. Why “Director of Operations”? Because you'll do a bit more than housing facilities management : you'll help build systems, processes, and teams that make everything work better - and we want ops leaders, process thinkers, and “systems people” to consider this role, even if they aren't property-specific experts. What You'll Do Operational Leadership Lead and support the Residential Maintenance Manager and maintenance team to keep properties functional, safe, and welcoming. Build clear, efficient systems and processes to improve responsiveness, accountability, and outcomes. Coordinate preventative maintenance planning, asset tracking, and repair workflows. Strategic Planning & Resource Management Monitor operational performance through data, KPIs, and financial reports. Assist in budgeting, forecasting, and vendor contract oversight to drive sustainable use of resources. Partner with internal stakeholders to align residential operations with broader organizational goals. Systems & Team Culture Coach and develop your team to foster a culture of ownership, accountability, and continuous improvement. Ensure compliance with safety, regulatory, and quality standards. Bring operational clarity to complex problems and collaborate across departments to solve them. What We're Looking For You'll thrive here if you: Are excited by systems, processes, and operational excellence. Have experience leading teams - whether in facilities, operations, program management, or related functions. Think beyond “putting out fires” and toward long-term operational improvements. Balance the big picture with strong attention to detail and follow-through. Enjoy mentoring and developing people as much as optimizing processes. (If you also know your way around building systems, appliances, and property compliance - sweet! But that's not the only path to success here.) Perks & Culture Mission-driven work environment focused on community impact. Collaborative, supportive team culture that values innovation and practical solutions. Opportunity to shape how operational excellence shows up in a dynamic nonprofit setting. PS--We are eager to meet you! As a heads up, JBNC will be closed between 12/24 - 1/2, so there may be a slight delay in response time to your application. We can't wait to connect--most likely in the new year!

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: OPENLANE is transforming the vehicle marketplace, and the US Marketplace Title Operations team plays a critical role in ensuring trust, compliance, and customer confidence. We are seeking an experienced, strategic, and people-focused leader to serve as Director of Title Operations - US Marketplace. In this role, you will lead a large, high-impact team responsible for the end-to-end title process-from intake to correction to release-delivering accuracy, efficiency, and exceptional service to dealers, partners, and customers. You will shape strategy, modernize processes, and build organizational capabilities that scale with our business. You Are: * Strategic - You think ahead and design scalable solutions. * Collaborative - You thrive in cross-functional partnerships and influence across the business. People-Focused - You inspire, grow, and develop strong teams. * Customer-Obsessed - You relentlessly pursue accuracy and service excellence. What You'll Do: Strategic Leadership * Define and execute the vision for US title operations, aligning with US Marketplace growth goals and industry evolution. * Anticipate regulatory and market changes; adjust processes, policies, and systems to ensure compliance and scalability. * Partner with executives across Credit, Legal, Business Technology, Business Development, and Operations to advance enterprise initiatives. * Champion process improvements, automation, and digitization to drive customer satisfaction and operational efficiency. Operational Excellence * Oversee national title processing operations, including intake, correction, and release, with measurable SLAs and performance standards. * Establish time-bound, quantifiable KPIs for processing times, accuracy, expense management, and customer experience. * Ensure compliance with all applicable state, federal, and international laws and codes; lead audits and risk reviews. * Serve as the primary liaison to internal and external stakeholders on all title-related matters. People Leadership * Lead and develop a large, high-performing team, fostering a culture of accountability, inclusion, and growth. * Recruit, hire, and train team members while building a pipeline of future leaders within the organization. * Engage employees through coaching, recognition, and career development opportunities. Special Initiatives * Represent Title Operations in enterprise-level initiatives, projects, and presentations to senior leadership. * Lead cross-functional project work to improve efficiency, reduce costs, and enhance customer experience. Who You Are * Strategic - You think ahead and design scalable solutions. * Collaborative - You thrive in cross-functional partnerships and influence across the business. * People-Focused - You inspire, grow, and develop strong teams. * Customer-Obsessed - You relentlessly pursue accuracy and service excellence. Must-Haves * Bachelor's degree in Business, Operations, Finance, or related field preferred. * 8+ years of progressive experience in automotive, financial services, or related industries. * 5+ years of proven leadership, including managing large, multi-site or high-volume teams. * Strong financial acumen and ability to manage budgets. * Demonstrated success in process transformation, compliance management, and stakeholder influence. * Proficiency with CRM platforms and core business technology tools. Nice-to-Haves * Direct experience in title operations or processing. * Experience leading operations through automation, digitization, or regulatory change. What We Offer: * Competitive pay * Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) * Immediately vested 401K (US) or RRSP (Canada) with company match * Paid Vacation, Personal, and Sick Time * Paid maternity and paternity leave (US) * Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) * Robust Employee Assistance Program * Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs * Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization * Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: OPENLANE is transforming the vehicle marketplace, and the US Marketplace Title Operations team plays a critical role in ensuring trust, compliance, and customer confidence. We are seeking an experienced, strategic, and people-focused leader to serve as Director of Title Operations - US Marketplace. In this role, you will lead a large, high-impact team responsible for the end-to-end title process-from intake to correction to release-delivering accuracy, efficiency, and exceptional service to dealers, partners, and customers. You will shape strategy, modernize processes, and build organizational capabilities that scale with our business. You Are: Strategic - You think ahead and design scalable solutions. Collaborative - You thrive in cross-functional partnerships and influence across the business. People-Focused - You inspire, grow, and develop strong teams. Customer-Obsessed - You relentlessly pursue accuracy and service excellence. What You'll Do: Strategic Leadership Define and execute the vision for US title operations, aligning with US Marketplace growth goals and industry evolution. Anticipate regulatory and market changes; adjust processes, policies, and systems to ensure compliance and scalability. Partner with executives across Credit, Legal, Business Technology, Business Development, and Operations to advance enterprise initiatives. Champion process improvements, automation, and digitization to drive customer satisfaction and operational efficiency. Operational Excellence Oversee national title processing operations, including intake, correction, and release, with measurable SLAs and performance standards. Establish time-bound, quantifiable KPIs for processing times, accuracy, expense management, and customer experience. Ensure compliance with all applicable state, federal, and international laws and codes; lead audits and risk reviews. Serve as the primary liaison to internal and external stakeholders on all title-related matters. People Leadership Lead and develop a large, high-performing team, fostering a culture of accountability, inclusion, and growth. Recruit, hire, and train team members while building a pipeline of future leaders within the organization. Engage employees through coaching, recognition, and career development opportunities. Special Initiatives Represent Title Operations in enterprise-level initiatives, projects, and presentations to senior leadership. Lead cross-functional project work to improve efficiency, reduce costs, and enhance customer experience. Who You Are Strategic - You think ahead and design scalable solutions. Collaborative - You thrive in cross-functional partnerships and influence across the business. People-Focused - You inspire, grow, and develop strong teams. Customer-Obsessed - You relentlessly pursue accuracy and service excellence. Must-Haves Bachelor's degree in Business, Operations, Finance, or related field preferred. 8+ years of progressive experience in automotive, financial services, or related industries. 5+ years of proven leadership, including managing large, multi-site or high-volume teams. Strong financial acumen and ability to manage budgets. Demonstrated success in process transformation, compliance management, and stakeholder influence. Proficiency with CRM platforms and core business technology tools. Nice-to-Haves Direct experience in title operations or processing. Experience leading operations through automation, digitization, or regulatory change. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!

Job Description Boca Recovery Center Website Department: Operations Reports to: Chief Administrative Officer Salary: Competitive, based on experience About Us Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. Position Overview The Director of Operations plays a pivotal leadership role in maintaining and enhancing the daily functioning of the facility. This position is responsible for leading support services such as housing, transportation, housekeeping, and general facility management. The DOO ensures the smooth integration of operational processes, employee performance, and regulatory compliance while serving as the facility's Safety Officer. Key Responsibilities Oversee daily operational functions, including facilities, housing staff, transportation, culinary services, and maintenance. Supervise and support Housing Staff, including Behavioral Health Technicians (BHTs), Chefs, Housekeeping, and Drivers. Collaborate with department directors to support cross-functional coordination, strategic planning, and safety initiatives. Conduct daily planning meetings with Nursing and Clinical Directors to align on operations-related needs. Lead hiring, onboarding, training, evaluations, and performance management for supervised departments. Maintain documentation, shift reports, payroll entries (Paychex), audits, and other essential records accurately and on time. Ensure compliance with all safety, infection control, and environmental care protocols. Respond to and manage facility-level concerns, complaints, and maintenance needs. Coordinate ordering and inventory of facility-specific food and supplies. Participate in state audits, accreditation inspections (e.g., Joint Commission), and serve as the Safety Officer. Track admissions, maintain logs, and ensure equitable access and accommodation for all clients. Uphold confidentiality and compliance with HIPPA, and organizational policies. Requirements Education: High School Diploma or GED required; vocational or 4-year degree preferred. Additional training or education in healthcare administration, operations, or business is a plus. Experience: Minimum 2 years of supervisory experience in a healthcare, residential, or operations-related setting. Experience managing support services in a regulated environment strongly preferred. Proficiency in Microsoft Office and electronic systems (e.g., Paychex). Certifications: CPR Certification required (or willingness to obtain upon hire). Valid driver's license and the ability to pass background checks and drug screening. Knowledge & Skills: Familiarity with safety regulations, infection control, and workplace policies (e.g., OSHA, Joint Commission). Effective written and verbal communication skills. Strong organizational, decision-making, and leadership capabilities. Sensitivity to diverse populations and understanding of workplace ethics and boundaries. Knowledge of confidentiality standards, workplace violence prevention, and client-centered protocols. Benefits What We Offer- Competitive salary based on experience Full benefits package (Medical, Dental, Vision, PTO, etc.) Professional development opportunities Supportive and mission-driven work environment The chance to make a lasting impact in the lives of clients and their families Join a team where operational excellence meets purpose-driven leadership. Apply today to lead a facility where your decisions directly impact the wellbeing and experience of both clients and staff.

Administration/Director Director of Finance and Business Operations Location: Lafayette Catholic School System 2410 S. 9th Street, Lafayette, IN 47909 ____________________________________________________________________________ The Director of Finance and Business Operations for the Lafayette Catholic School System (LCSS) provides strategic financial leadership, ensuring the fiscal health, operational efficiency, and long-term sustainability of LCSS. The Director of School System Finances works collaboratively with the President of LCSS, the Board of Directors, principals, and other key stakeholders to implement sound financial practices that support the mission of Catholic education. This position reports to the President of LCSS. Key Responsibilities Financial Strategy and Oversight. Develop and implement a comprehensive financial strategy that aligns with the mission and vision of LCSS. Provide accurate and timely financial reporting, analysis, and forecasting to support informed decision-making. Oversee the budgeting process for LCSS, ensuring fiscal responsibility and accountability. Lead long-term financial planning efforts to promote sustainability and growth. Manage staff performing bookkeeping and finance office coordination. Budgeting and Financial Management Prepare and manage annual budgets. Monitor and analyze monthly financial performance and provide actionable insights to ensure alignment with budget goals. Develop financial models and forecasts to evaluate the impact of enrollment trends, tuition structures, and other key variables. Prepare monthly close journal entries relating to payroll, revenue recognition, fund adjustments, and other transactions relating to financial oversight of accounting. Tuition and Revenue Optimization Collaborate with key LCSS personnel to establish tuition pricing strategies that balance affordability and financial sustainability. Coordinate with staff who oversee tuition assistance and scholarship programs to maximize accessibility for families and compliance with all applicable regulations. Identify opportunities to diversify revenue streams and support fundraising efforts. Internal Controls and Compliance Establish robust internal controls to safeguard assets and ensure compliance with diocesan policies, accounting standards, and applicable regulations. Coordinate and oversee annual audits and ensure prompt resolution of any findings. Ensure compliance with all federal, state, and local financial regulations and reporting requirements. School Financial Support and Training Provide financial guidance, training, and resources to LCSS staff. Develop and implement policies and procedures to strengthen the financial acumen of LCSS leadership. Assist with financial challenges, ensuring corrective measures are implemented when necessary Endowment and Investment Management Collaborate with the LCSS Advancement Office to oversee the management of school endowments and other investments. Ensure that investment strategies align with Catholic social teaching and diocesan guidelines. Requirements Bachelor's degree in finance, accounting, business administration, or a related field. Master's degree or CPA strongly preferred. Minimum of 5-10 years of senior-level financial leadership experience, preferably within a school system, nonprofit, or faith-based organization. Demonstrated success in strategic financial planning, budgeting, and operational management. Knowledge of generally accepted accounting principles (GAAP) and nonprofit financial practices. Experience in Fund Accounting, 2 years Experience with NFP Accounting, 2+ years Experience with accounting systems such as NetSuite, Sage Intacct, Microsoft Dynamics, 3+ Years Group managerial experience, 1+ yr. Pre-hire aptitude and personality tests required Background check required Skills and Competencies Strong analytical, problem-solving, and decision-making abilities. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders. Proficiency in financial management software and the Microsoft Office Suite. High degree of integrity, professionalism, and commitment to the mission of Catholic education. Working Conditions and Other Considerations Full-time, exempt position requiring occasional evening and weekend commitments. Travel within the Lafayette Diocese may be required to visit schools, attend meetings, or events. Benefits Paid Time Off 403b Retirement w/Matching Health, Dental, Vision and Life Insurance Salary Description: Commensurate with experience. To apply: Please send resume, cover letter and 3 reference letters to ****************. No walk-ins or phone calls please.

B I R G E & H E L D Investing in Communities to Transform Lives. Supporting 3 Multifamily Communities Cheswick Village, Franklin Park, and Salem Courthouse (West Lafayette, IN) - 531 Units WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Multi-Site Operations Manager is responsible for overseeing the day-to-day operations of multiple multifamily apartment communities, ensuring they operate efficiently, maintain excellent curb appeal, and provide an exceptional experience for residents and prospects. This role includes managing the assigned onsite team, optimizing resident satisfaction, working alongside Birge & Held's offsite centralized team members and ensuring the property's value is maximized through operational excellence and attention to detail. The success of this role will be measured by attainment of predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level. This role will report to the Regional Property Manager. KEY RESPONSIBILITIES Property and Asset Management Work cross-functionally across all teams to ensure eviction processes are performed according to company policy. Oversee all aspects of the apartment communities to maintain financial goals and metrics, ensure the properties are well-maintained and meet company standards. Regularly inspect your designated assets' physical condition, ensuring great curb appeal, clean common areas, and are a safe environment. Coordinate and supervise repairs, and upgrades to maintain property enhancements and product availability. Monitor and manage budgets ensuring cost-effectiveness without compromising quality. Submit Property Owners Protection Insurance Company (POPIC) claims per our standard operating procedures (SOPs). Team Leadership and Management Recruit, develop, train, and lead the onsite team to deliver high-quality resident and prospect interactions. Establish and document performance goals for team members and provide regular feedback to encourage professional growth and accountability. Foster a collaborative and resident-focused culture to drive excellence in service delivery. Resident & Prospect Satisfaction Oversee the customer experience to ensure residents and prospects receive timely, courteous, and professional service. Monitor resident feedback and satisfaction scores to identify areas for improvement and implement changes to enhance the resident experience. Provide support and guidance for unresolved resident concerns, ensuring prompt and effective resolutions that align with company policies. Leasing and Prospect Engagement Collaborate cross-functionally with the Sales & Leasing team to support marketing efforts and maintain occupancy and revenue goals. Ensure the sales process, including tours, move-ins, and move-outs, are seamless and professional. Monitor feedback and collaborate cross-functionally to enhance the customer experience. Compliance and Reporting Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily communities to ensure compliance with local regulations, company policies, and industry standards. Maintain accurate records for resident interactions, leasing, maintenance, and other operational activities. Prepare and present regular reports on property performance, resident satisfaction, and operational efficiency to senior management. EDUCATION, EXPERIENCE, AND SKILLS Demonstrated passion for customer service. Strong interpersonal skills with a customer-focused mindset. Strong verbal and written communication skills. A minimum of three (3) years of management experience leading a team. A minimum of two (2) years of customer service experience working within the multi-family or hospitality industry, preferred. Experienced in property financial analysis and must be able to read and understand financial reports. Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools. Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement the next steps. Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community. Must be able to effectively manage in a crisis. A desire for professional development and continued learning Ability to manage one's time effectively and productively. Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands. A High school diploma or equivalent (e.g., GED) required. WHAT WE OFFER Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions. Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDOS