Director of Operations
Senior operations manager job in Lubbock, TX
US Anesthesia Partners is the highest-quality single-specialty anesthesia practice in the United States, with over 6,000 employees distributed across 12 states. Our clinical and non-clinical staff support each other as they work toward a common vision: Empowering people to advance exceptional care.
POSITION SUMMARY: This position is responsible for providing advanced and diversified support to the platform/practice and act as liaison between the clinical operations, business operations, and facility leadership for daily anesthesia coverage needs.
Job Highlights
ESSENTIAL DUTIES AND RESPONSIBILITIES: (The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation)
* Provides guidance and direction for daily assigned clinical operations. • Directs team in the delivery of daily, weekly, quarterly and annual service, scheduling and other operational requirements. These include annual vacation planning, quarterly call and assignment schedule, call assignment trade(s) and the daily published schedule. • Serves as the key communication link between the physicians, USAP support staff, and facility leadership. • Works closely with other staff to facilitate communications and maximize the financial and operating performance of the practice. • Acts as Revenue Cycle Management (RCM) liaison. • Helps to maintain an annual operating budget and overhead costs. • Provides reports, as needed, for completion of HR actions such as compensation actions, support requests for clinicians at all levels. • Acts as a liaison with timekeeping systems for clinician time and reporting. • Spearheads special projects as required or requested relating to practice growth and development. • Assures maintenance of current policies and procedures for all aspects of clinical, support, and business operations as required for compliance with all applicable state and federal regulatory agencies and highest standards of patient service. • Participates in supporting the development and implementation of a working plan for the practice. • Assures compliance with USAP policies and procedures, adjusting as appropriate to accommodate clinical settings. • Works effectively with cross-functional team members including departmental team members in Finance, HR, IT, RCM & Quality departments to achieve desired results and intended improvement plan objectives.
Qualifications
KNOWLEDGE/SKILLS/ABILITIES (KSAs):
* Bachelor's degree in business, healthcare or operations.
* Minimum 7 years professional experience.
* Minimum of 2 years' experience directing a team.
* Minimum of 3 years of healthcare, surgery or physician services experience.
* Strong project management and change leadership experience.
* Strong communication skills.
* The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Occasional Standing
* Occasional Walking
* Frequent Sitting
* Frequent hand, finger movement
* Use office equipment (in office or remote)
* Communicate verbally and in writing
Auto-ApplyOperations Manager - Clinic Setting
Senior operations manager job in Lubbock, TX
Operations Manager at ABC
Make an Impact. Lead with Purpose. Transform Lives.
As an Operations Manager at ABC, you will take the helm of an ABC facility, creating a thriving environment where your team excels, families feel supported, and children with autism achieve their full potential. This role is more than management-it's a chance to lead with passion, drive meaningful change, and own the financial, safety, and compliance aspects of your location.
Your Mission:
To transform the lives of children with autism and the dedicated clinicians who support them.
Why Choose ABC?
Our Leaders Thrive Here. Here's Why:
Competitive Pay: Base salary of $65,000-$85,000*/year (based on experience and market).
Performance Bonus: Up to $18,000 annually through monthly and quarterly incentives!
Career Growth: Clear pathways for advancement: OM → Senior OM → Group OM → Regional Director of Operations → Senior RDO.
Continuous Learning: Professional development through our Badge Up Program, Regional Workshops, Annual Leadership Summit, and immersive Initial Training in Austin, TX.
Unmatched Benefits:
PTO & Holidays: 10 days PTO, 10 paid holidays, and 2 flex days (more with tenure).
Student Loan Support: Up to $600 in repayment options and tuition discounts.
Parental Perks: Maternity/paternity award of up to $3,000 and FSA options for childcare.
Wellness Support: 90% health insurance coverage, 401k with 2% company matching, and DoorDash Pass for convenience.
Celebrations & Connection: Team happy hours, regional recognition nights, and more!
What You'll Be Doing:
Metrics & Financials: Drive operational success by managing KPIs, clinic budgets, and team performance.
Team Leadership: Lead, engage, and retain a team of 25-50 professionals delivering exceptional clinical care. Support teammates through evaluations, corrective actions, development plans, and team celebrations.
Community Engagement: Build trust with families by providing education and guidance during the onboarding journey.
Operational Excellence: Collaborate with Clinic Admissions Associates, Clinical Directors, and department leaders to ensure quality operations.
What You'll Bring:
Leadership Experience: 6+ years of managing large teams across multiple sites or districts.
Education: A bachelor's or master's degree is preferred, but extensive management experience is equally valued.
High Emotional Intelligence: You'll be working closely with children and families, so empathy and understanding are key.
Strong Communication Skills: Collaborate effectively with department leaders and teammates.
Impact-Driven Mindset: A proactive problem solver who thrives in high-stakes situations and is committed to delivering excellence.
Physical Requirements:
Ability to sit, stand, and walk, as well as assume various positions such as bending, kneeling, squatting, crawling, crouching, climbing, carrying, pushing, pulling, and reaching at or above shoulder level, including overhead.
Capability to lift or move objects weighing up to 50 pounds.
Ability to maintain both near and far visual acuity.
Must be physically present at the assigned job location as required.
Proficiency in properly wearing and utilizing necessary personal protective equipment (PPE).
Ability to hear, understand, and distinguish speech and other sounds effectively.
Comfort with exposure to moderate-to-loud noise levels on a frequent basis.
Capacity to make independent decisions and evaluate potential consequences.
Ability to perform all essential functions safely and successfully, in alignment with the Americans with Disabilities Act (ADA), Family and Medical Leave Act (FMLA), and other applicable federal, state, and local standards. This includes meeting qualitative and quantitative productivity expectations.
Commitment to maintaining regular, punctual attendance in compliance with ADA, FMLA, and other relevant guidelines.
The ABC Story:
At ABC, every child with autism has a unique story, and our mission is to help them achieve their full potential.
We meet children where they are, using a strengths-based approach to empower them and support their families. Our industry-leading Net Promoter Score of 97 from families reflects the trust and loyalty we've built.
With locations across Texas, Arizona, Colorado, Illinois, North Carolina, and Minnesota, ABC is the largest provider of Applied Behavior Analysis (ABA) therapy for pediatric patients with autism. Behind this success is a passionate team of over 1,000 board-certified behavior analysts (BCBAs), 7,000 paraprofessionals (BTs and RBTs), and countless operations professionals.
Join us and become part of a team changing lives every day.
See what others have said when they made the decision to grow with us!
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Service Operations Manager
Senior operations manager job in Lubbock, TX
At Willborn Fueling Systems, we don't just build or repair fueling systems, we keep entire businesses running. From gas stations and truck stops to aviation and fleet operations, our customers rely on us for fast, accurate, and dependable service. That doesn't happen by accident. It happens because of great leadership.
As our Service Operations Manager, you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance...driving operational excellence and customer satisfaction while growing the next generation of technicians and leaders.
This is a hands-on, results-driven leadership role with real responsibility and visible impact. You'll spend your days making decisions that keep trucks rolling, customers loyal, and revenue growing.
What You'll Do
You'll own the results of our service department-ensuring it runs like a high-performance machine.
Fix It Right - First Trip, Every Time
* Coach and audit technicians to ensure accurate diagnoses and lasting repairs.
* Track service trends and eliminate recurring issues.
* Manage warranty processes and regulatory documentation with precision.
* Follow up with customers to make sure every call ends in satisfaction.
Fix It Fast - Keep the Fleet and Crews Moving
* Ensure the right people, parts, and tools are ready before the work begins.
* Oversee dispatch and scheduling to maximize productivity.
* Remove bottlenecks, delays, and wasted steps in real time.
* Implement smarter systems to speed up communication and results.
Fix It Profitably - Grow and Scale the Business
* Meet or exceed revenue and margin goals.
* Use data and KPIs to make informed decisions, not guesses.
* Minimize non-billable time and maximize customer retention.
* Strengthen customer relationships through proactive communication.
Lead People - Build, Train, and Grow the Best Team
* Recruit and develop top-tier service technicians.
* Set clear expectations and hold the team accountable.
* Build succession plans and leadership pipelines.
* Foster a culture of safety, teamwork, and high performance.
What You'll Need
* Experience leading teams in fueling systems, electrical, mechanical, plumbing, or instrumentation service work.
* Strong leadership and organizational skills-you're steady, assertive, and solutions-oriented.
* A passion for process improvement and accountability.
* Must be 30 years or older with a valid driver's license and clean driving record.
* Ability to pass a background check and drug screening.
* Proven track record of developing and leading effective teams.
* Strong business acumen.
* Must have a high school diploma.
* Must be able to pass pre-employment drug & background check.
What You'll Get
* Competitive Salary based on experience and results.
* Medical, Dental, and Vision Insurance with multiple plan options.
* Company-Paid Life Insurance ($25,000).
* Company-Paid Long-Term Disability Coverage.
* Optional FSA, HSA (if eligible), Short-Term Disability, Critical Care, Supplemental Life, and even Pet Coverage.
* Two Weeks of Paid Time Off (PTO) per year, accruing and increasing with tenure.
* Eight Paid Holidays per year.
* Cell Phone Reimbursement.
* Steel-Toed Boot Allowance.
* 401(k) Retirement Plan with company match.
* Paid training, continuing education, and career growth opportunities.
Why You'll Love It Here
You'll join a team that takes pride in their craft, supports one another, and believes in doing what's right...every time. You'll lead people who fix problems others can't, and your leadership will shape how customers experience our brand for years to come.
This isn't a job. It's a chance to lead a department that fuels progress, one service call at a time.
Ready to lead something that matters? Apply now and help us build the future of Willborn's service operations.
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District Operations Manager
Senior operations manager job in Lubbock, TX
Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.
RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.
Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.
Position Summary
The District Operations Manager oversees the outbound logistics of multiple client retail locations. They are responsible for maintaining client delivery capacity. This position conducts operational analyses, and audits current outbound procedures to monitor and improve the efficiency of operations and client satisfaction. The District Operations Manager supervises a team comprised of Territory Managers within an assigned region.
Competencies
* Customer Focus
* Drive for Results
* Ethics and Values
* Problem Solving
* Conflict Resolution
* Functional/Technical Learning
* Managing and Measuring Work
* Timely Decision Making
* Developing Direct Reports & Others
* Delegation
* Motivating Others
* Organizing
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
* Responsible for consistently meeting and exceeding client service goals
* Driving, maintaining, and evangelizing the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within the location
* Oversee the daily outbound operations of multiple client retail locations and their various components, ensuring compliance with company, client, local, state, and federal policies and regulations
* Assist with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the location
* Oversight and accountability for weekly operator settlements based on set agreements to include back charge process and supplementation assessments
* Supervises personnel including work allocation, training, and problem resolution; evaluate performance and make recommendations for personnel actions; motivate employees to achieve peak productivity and performance
* Maintains a professional appearance always, while setting an example for employees alike
* Ensures daily meetings with service providers and teams are conducted consistently, ensuring performance rankings are accurate and updated daily, following standard Company operating procedures, Interpret and share location KPIs with key stakeholders
* Partner with motor carriers to facilitate compliance and delivery capacity for the client
* Advise Extra Milers on safety, security, employee relations, scheduling, training, grievances, and the like; ensuring employees and supervisors comply with company policies and administering practices in fair and equitable manner
* Hiring, training, developing, and appraising staff effectively; taking corrective action as necessary on a timely basis and in accordance with company policies
* Oversight of the upkeep and maintenance of all assigned assets, both from RLX and the client
* Conduct weekly onsite store audits to ensure client satisfaction with RLX deliverables
* Perform other work-related duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
* High School Diploma/GED or equivalent required (Bachelor's degree in a relevant field of study, or equivalent combination of education and experience strongly preferred)
* 2-4 years of distribution, and/or supply chain operations with at least 2 years of managerial experience preferred
* Must be proficient in Microsoft Office suite, specifically Excel
* Ability to complete work in a timely, accurate, and thorough manner
* Effective verbal and written communication skills
* Ability to exhibit a professional demeanor when dealing with conflict
* Ability to coach and develop employees
* Must have reliable transportation to commute to the workplace and attend client meetings as necessary. This may involve traveling to various locations within the specific region for the client.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move, stand, and bend for long periods of time. Additionally, this role requires the ability to communicate effectively with coworkers and outside stakeholders in person and frequently utilize computer-related messaging. The employee is required to maneuver about the work areas and move/manipulate various objects. This position requires occasional extended work hours and frequent travel to assigned client retail locations.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.
3RD SHIFT - RBD OPERATOR
Senior operations manager job in Lubbock, TX
Job Description
SUMMARY: Responsible for refining, bleaching, and deodorizing operations. Assists the supervisor while working as an operator.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following:
(Other duties may be assigned)
Complete daily tasks assigned
Maintain settings on equipment per Supervisor and Lead specifications
Report mechanical and electrical equipment problems to Supervisor
Perform routine maintenance on department equipment such as lubricating, cleaning, and repair
Perform cross-training on all job requirements
Maintain good housekeeping practices instructed by Supervisor and Lead Man
Maintain and enforce company safety rules: (IE LOTO, PPE, and Machine Guarding. Etc.)
Report accidents, near misses, and incidents to the Supervisor, Safety Director, and Lead Man
Keep the equipment in good operating condition
SUPERVISORY RESPONSIBILITIES: None
USER-DEFINED;
Assists in other areas as directed by supervisor.
Must comply with all Plainsman Company, LLC. rules, regulations, and safety procedures.
Must comply with all applicable OSHA, EPA, and DEQ regulations
QUALIFICATION REQUIREMENTS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE: Less than high school education; or up to one minted experience or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS: Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY; Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
CERTIFICATES, LICENSES, REGISTRATIONS: Driver's license preferred.
SQF FOOD SAFETY: Knowledge and adherence to
RBD Plant entry-Visitor Policy/protocol
Sanitation
Personal Hygiene
Allergen Control
Crisis Management
Glass, Brittle Plastic, and Ceramics Policy
Uniform Policy
Hair and Beard Nets
Company Vehicle access
SQF
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and walk. The employee frequently is required to talk or hear. The employee is occasionally required to use hands to finger, handle, or feel objects tools or controls; reach with hands and arms; climb or balance; Stoop kneel, crouch, or crawl; and taste or smell.
The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works near moving mechanical parts and in outside weather conditions. The employee occasionally works in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, risk of electrical shock, and vibration.
The noise level in the work environment is usually moderate.
Use of personal protective equipment such as safety glasses, respirators, hearing protectors, etc. is required in designated areas. (Per OSHA)
Equal Employment Opportunity (EEO) Statement
Plainsman Company, LLC. is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status.
We value diversity and inclusion in our workplace and believe that a variety of perspectives foster innovation and success. Our hiring, promotion, compensation, and training practices are designed to ensure fairness and equity for all employees.
PLAINSMAN COMPANY, LLC. complies with all applicable federal, state, and local laws governing nondiscrimination in employment, including but not limited to Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), the Age Discrimination in Employment Act (ADEA), and other relevant statutes.
Operator Soil-1st Shift-5am-1:30pm
Senior operations manager job in Lubbock, TX
1st Shift 5am-1:30pm Performs work as part of a team in an industrial laundry facility. Responsible for the safe, expeditious, and accurate handling of merchandise into and/or out of the laundry facility. * Responsibilities/Essential Functions:
Prepares appropriate numbers of daily slings or carts/carriers for the wash floor; Verifies merchandise type and quantity on PUC card; segregates like items together in a sling; Identifies counts, and totals ruin or damaged merchandise and records on the PUC card; Maintains safe and clean work environment, and observes best practices in all production activities; Other duties as assigned.
* Knowledge/Skills/Abilities:
Ability to understand all required training, written, and verbal instructions; Working knowledge of basic math skills; Good verbal and written communication skills; Ability to work independently and as part of a team; Ability to meet attendance schedule.
* Working Environment/Safety Requirements:
Work is performed in a warehouse setting and regularly exposed to outside weather conditions, extreme heat and cold conditions as well as dust and noise. Work is based on a shift schedule, and may include weekends. Overtime required as needed. Physical Requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; Requires the ability to move or maneuver slings or carriers weighing up to 220 lbs; Requires the ability to move, lift, carry, push, or pull product weighing up to 50 lbs; Requires bending, reaching, pulling, and pressing at shoulder level and below waist area; Requires the use of hands for grasping and other manipulations; Requires standing and walking for long periods of time.
* Education:
High school degree or equivalent preferred
Location: Lubbock, TX
District Manager
Senior operations manager job in Lubbock, TX
The District Manager 2 is responsible and accountable for leading and directing their assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels. This position will be responsible for managing and administrating general business operations for their branch. This position provides strategic leadership as well as the day-to-day management of a team of field service technicians, administrative staff, and lower-level supervisory staff (where applicable). Our District Managers ensure the efficient use of their assigned budget while meeting service revenue targets through active collaboration with Finance, Sales, and Marketing.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Developing, maintaining, and managing a highly technical field service team
Oversight of installations, preventative maintenance, equipment upgrades and updates, sales support for new systems
Establishing and growing customer relationships
Strategy focused on meeting or exceeding financial metrics
Meeting or exceeding customer satisfaction results
Talent development
Increasing employee retention and engagement levels
Responsible for a $4.1-$6M budget, 1 cost center, and 5-8 direct reports. Span of control is between 19-30 employees.
Other responsibilities or special projects not specifically listed may also be assigned.
COMPETENCIES
ACTION ORIENTED: Identify and seize new opportunities through strategic initiatives. Analyze performance data to recommend productivity, profitability, and customer satisfaction improvements.
CUSTOMER FOCUS: Cultivate external relationships with clients and vendors, manage peer and territory-level customer relationships strategically, build solid connections, and ensure the delivery of customer-centric solutions aligned with strategic goals to reduce conflict and grow the business.
BUILD NETWORKS: Recommends and makes data-driven strategic trade-off decisions within the territory. Maintains awareness of market dynamics impacting the districts.
DEVELOP TALENT: Attract and select diverse and high-caliber leadership talent. Prioritize the development of others through coaching, feedback, exposure, and strategic career moves.
FINANCIAL ACUMEN: Manage the P&L of the business strategically. Use financial analysis to generate, evaluate, and act on strategic options and opportunities.
STRATEGIC MINDSET: Demonstrate ability to analyze data and apply to organizational strategies, drive simplification to all levels of the organization, be the point of contact for escalation concerns within the territory and be able to resolve complex issues strategically that impact current and future business needs.
ORGANIZATIONAL KNOWLEDGE: Leads in keeping with ITW values and develops and maintains a working knowledge and use of the ITW toolbox.
LEADERSHIP: Demonstrates strong strategic leadership skills across a team of varied skill sets and exempt/non-exempt status (e.g. coaching, talent development, performance management, discipline, etc.)
FINANCE & ACCOUNTING - Intermediate knowledge of financial drivers of a business (e.g. analysis of financial statements, setting and administering a budget, expense control, pay practices and laws, etc.)
CUSTOMER SERVICE - Highly professional demeanor with excellent written and verbal communication skills to positively assist and influence customers.
MINIMUM QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and Work Experience:
Bachelor's Degree with a minimum of 4 years of relevant experience and previous management experience are required.
Desired Experience
Sales Strategy and Customer Development
Knowledge of an Annual Operating Plan/Long Range Plan
Experience managing a Profit & Loss statement, cost control, inventory management, customer facing metric management (KPI, etc.)
Service/product knowledge for commercial food equipment
Mechanical aptitude
Certificates and Licenses
Position/Location dependent.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Demands
While performing the duties of this Job, the employee may:
Lift up to 50 lbs. with or without assistance
Climb up to 10 ft with an A-frame ladder
Extensive walking 3-5 miles/day
Extensive driving 5-6 hours/day
Kneel, squat, bend, push/pull
Move in different positions to accomplish tasks in various environments including tight and confined spaces
Operate motor vehicles or heavy equipment
Operate machinery and/or power tools
Working Conditions
Office facility and customer facilities (including commercial kitchens of various types of businesses)
Exposure to noise, heat, cold, slippery, wet dirty conditions may occur
Travel requirement up to 50% of time
Hours of Work
Normal business hours with occasional/frequent/extended hours as needed
Flexibility with schedule to meet critical deadlines
Extended hours may include nights and/or weekends
Normal scheduled hours cover early mornings, evenings and/or weekends
Must be willing to relocate
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
Auto-ApplyDistrict Manager (Lubbock/Amarillo, TX.)
Senior operations manager job in Lubbock, TX
HTeaO is currently seeking a District Manager to join our growing team!
About HTeaO: HTeaO is a thriving franchise brand redefining the beverage experience through premium tea offerings and authentic connections within our CommuniTEAs. With rapid national growth and an unwavering commitment to quality, community, and culture, HTeaO is seeking dynamic talent to help scale our impact.
Summary
The District Manager is responsible for the overall success of a group of HTeaO franchise locations. This includes overseeing all aspects of operations, including sales, marketing, and customer service. The District Manager works closely with the franchise owners to ensure that the locations meet their business goals.
Roles and Responsibilities:
Note: This role is based in Lubbock or Amarillo, TX. but will also serve the states of New Mexico & Colorado.
Job Title: District Manager
Department: Operations
Reports To: Director of Stores
Our Mission
“Our concept, HTeaO, exists to provide healthy, tea-related products in a fun and clean
environment, while developing and empowering people for a greater purpose.”
As a dynamic, rapidly growing company, HTeaO's District Managers are cultivators,
facilitators, and innovators of the processes and procedures that are constantly evolving
and impacting the growth of this brand. As a franchise District Manager, you will provide
consultative support and service to HTeaO franchise locations. In accordance with
HTeaO principles, you will guide teams to provide an extraordinary guest experience
while exemplifying and upholding the core values of HTeaO. You drive and influence
performance by providing the operator regular coaching feedback and critical support
that builds capability. As the role will continue to evolve, the success of a DM will be
shown through curiosity in the business, demonstrated willingness to take on new
challenges, and partaking in continual education to assist and support our purpose as a
team.
Summary
The District Manager is responsible for the overall success of a group of 15-20 HTeaO franchise
locations. This includes overseeing all aspects of operations, including sales, marketing, and
customer service. The District Manager also works closely with the franchise owners to ensure
that the locations are meeting their business goals.
Roles and Responsibilities:
● Work closely with the operators of 15-20 locations to ensure that the locations are meeting their business
goals and brand standards.
● Drive the implementation of company initiatives by motivating and supporting operators
to develop and implement action plans that meet operational and organizational
objectives.
● Coach and educate operators to use company tools and core forms to achieve
operational excellence within their location.
● Regularly analyzes financial reports to identify trends and issues in store performance
and works with operator to create a plan of action to address opportunities that impact
the brand
● Constantly reviews individual store environment and key business indicators, by way of
regular store visits, to identify problems, concerns, and opportunities for improvement
● Maintain professionalism by owning and promoting brand standards in alignment with
the company vision.
● Contributes to the success of others by the sharing of best practices across the
enterprise
● Leads with the integrity, honesty, and knowledge that promote the culture, values and
mission of HTeaO.
● Partners with operators in local store marketing plans to support brand initiatives,
including initiating community outreach through marketing and special events.
● Collaborate with HTeaO professionals from Operations, Training, Human Resources,
and Marketing to deliver the best Tea and healthy retail products to your community
Qualifications:
● Bachelor's degree in business administration, hospitality management, or a related field
or 2+ years of experience in a management role in the QSR industry.
● Strong operational skills in a customer-service environment
● Strong leadership and communication skills
● Ability to multitask and work independently under pressure
● A working knowledge of ServSafe Certifications, OSHA, EEOC, and other federal and
state laws and local statutes
● Strong understanding of inventory management, P&L's and budgets
Requirements:
●Travel throughout the region of Lubbock/Amarillo is required as well as New Mexico & Colorado. Living in either the Lubbock or Amarillo Metro Area.
● Must be able to work a variety of hours, including weekends and evenings
● Must be able to drive a vehicle for extended periods of time
● Ability to stand, sit, talk, hear and use a computer and telephone keyboard
● Light to moderate lifting up to 50 lbs. is required
● Must be able to sit at a computer for an extended period of time
● Must be able to pass a motor vehicle records check
Compensation and Benefits
● Competitive salary and benefits package, including health insurance, dental insurance,
vision insurance and paid time off. Company Vehicle, laptop and phone allowance.
Additional Information
This is a full-time FSLA Exempt position
Why Work for Us?
We are a growing company with a strong commitment to our employees. We offer competitive
salaries and benefits, and we provide opportunities for professional development and growth.
We are also committed to creating a positive and supportive work environment.
We hope you will consider joining our team!
HTO EMP., LLC.is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
HTO EMP., LLC is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at **********************
District Manager
Senior operations manager job in Lubbock, TX
Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, and Professionalism. We offer a vibrant, inclusive culture and workplace experience for individuals who want a career that makes them feel accomplished and engaged. RNDC values the health and well-being of our associates, inside and outside the office, offering dynamic health and wellness benefits that supply exceptional care and value. RNDC is geared toward growing our footprint and our people. Join our team of energetic professionals who believe in many happy hours and are experts in our craft.
Summary
RNDC is looking for talented and energetic District Managers to join our growing Sales team. The District is responsible for field execution of sales initiatives, the training and development of Sales Representatives as well as execution of all sales/promotional programs.
In this role, you will
Develop, train, and direct sales reps to achieve sales goals, and placement objectives and to ensure company standards are met.
May conduct strategic sales negotiations with key accounts.
Survey market area to detect business trends and opportunities for new products or new applications for existing products.
Assist in the development of sales forecasts. Plan for sales activities by forecasting conditions, defining objectives and strategies, and securing resources.
Control and manage sales performance by measuring and reporting results, evaluating, and correcting performance and administering policies and procedures.
Organize team by structuring the territories, delegating work, and staffing positions.
Provide leadership in making decisions, developing personnel, communicating with, and motivating staff.
Conduct weekly sales meetings for the purpose of disseminating supplier information, product, and sales training and to obtain feedback on the effectiveness, efficiency and relevance of the sales and promotional activities.
Job duties include working nights and weekends on promotional activities and other account activities.
What you bring to RNDC
Four-year college degree, preferred.
One to two years of management experience in adult beverage industry; or equivalent combination of education and experience.
Have knowledge of Microsoft Office Suite software and order processing systems or the aptitude to learn.
Requires a current, valid state driver's license, ability to meet vehicle insurance requirements as defined by the Company and Alcohol Beverage Commission (ABC) License, as required by the state.
Ability to regularly lift up to 50 pounds and will occasionally lift up to 100 pounds.
We are an Equal Opportunity employer.
What's in it for you
401(k) with company matching
Medical, dental and vision benefits*
Generous paid time off program - work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO
Paid volunteer time
Paid parental leave
Paid caregiver leave
Fertility benefits
Paid training
Company paid life insurance, short-term disability, and company-paid holidays
Associate resource groups, and diversity, equity, and inclusion programs available for all associates
Quarterly Bonus Incentives
*Participation in these programs is subject to applicable wait periods and all plan and program terms and eligibility
COVID-19 considerations:
We follow CDC Guidelines and have a fun and safe environment for our teams.
Bonus if you bring
Bachelors degree
Previous experience in the Wine and Spirits industry
WSET certifications
Republic National Distributing Company and National Distributing Company are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.
RNDC is committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process, to the point of undue hardship. If you require an accommodation during the application or interview process, please click here.
Restaurant District Manager
Senior operations manager job in Lubbock, TX
Job Description
Job Title: District Manager - Quick Service Restaurants (QSR)
Salary: $60K - $70K + Bonus + Relocation Assistance if needed
Reports To: Regional Director of Operations
Job Summary:
We are seeking a dynamic and results-driven District Manager to oversee the operations of 2-4 Quick Service Restaurants (QSR) in Lubbock, Texas. The ideal candidate will be a strategic leader with a passion for operational excellence, team development, and delivering exceptional customer experiences. This role requires a hands-on approach to managing multiple locations, ensuring profitability, and maintaining brand standards.
Key Responsibilities:
Operational Excellence:
Oversee daily operations of 2-4 restaurants, ensuring compliance with company policies, health and safety regulations, and QSR industry standards.
Monitor and analyze key performance indicators (KPIs) such as sales, labor, food costs, and customer satisfaction to drive continuous improvement.
Implement and enforce operational procedures to maintain consistency and efficiency across all locations.
Team Leadership & Development:
Recruit, train, and mentor restaurant managers and their teams to achieve performance goals and foster a positive work environment.
Conduct regular performance evaluations, provide constructive feedback, and create development plans for team members.
Lead by example, promoting a culture of accountability, teamwork, and exceptional service.
Financial Management:
Develop and manage budgets for each location, ensuring profitability and cost control.
Identify opportunities to increase revenue and reduce expenses without compromising quality or service.
Review and approve financial reports, including P&L statements, and implement corrective actions as needed.
Customer Experience:
Ensure all locations deliver a consistent, high-quality customer experience that aligns with brand standards.
Address and resolve customer complaints or issues promptly and professionally.
Monitor customer feedback and implement strategies to improve satisfaction and loyalty.
Strategic Planning & Growth:
Collaborate with the Regional Manager to develop and execute business strategies for the district.
Identify market trends and opportunities to drive growth and expand market share.
Support the opening of new locations or remodeling projects as needed.
Qualifications:
Experience: Minimum of 3-5 years of multi-unit management experience in the QSR or restaurant industry.is preferred
Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred but not required).
Skills: Strong leadership, communication, and problem-solving skills. Proficiency in financial analysis and operational planning.
Travel: Must be willing to travel regularly between locations in West Texas.
Other: Valid driver's license and reliable transportation.
What We Offer:
Competitive salary and performance-based bonuses.
Comprehensive benefits package, including health, dental, and vision insurance.
Opportunities for career growth and professional development.
A supportive and collaborative work environment.
If interested, please send your resume to ************************ for immediate consideration
Easy ApplyOperations Manager - Final Mile
Senior operations manager job in Lubbock, TX
NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com.
This position will be based at our Lubbock Final Mile facility.
The Operations Manager is responsible for supporting the overall execution and performance of the operation for a specific location(s), including staffing of both employees and Independent Contractors, customer relationships, performance, and direction of the overall operation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversee the appropriate recruitment and development strategy of staff and/or Independent Contractors/Drivers.
Evaluate staff and/or Independent Contractors performance - modifying and/or abandoning strategies and/or tactics as necessary.
Establish and maintain effective communication and relationships with customers. Ensure a positive Customer Experience for both internal and external customers.
Ensure that practices, policies and procedures are enforced and consistently implemented.
Schedule and participate in negotiations with Vendors, Contractors and Service Providers to secure best value/service standards are met.
Responsible for creating and maintaining a safe working environment and espousing and teaching a culture of safety.
Actively review KPIs and ensure process improvement strategies are identified and incorporated.
Conduct regularly scheduled team meetings and training sessions designed to inform and improve upon performance of staff members and/or Independent Contractors.
Assist in developing plan of annualized equipment, vehicle, and staffing needs for budgetary purposes as applicable.
Display active involvement in P&L performance, ensuring decisions and practices coincide with budgetary goals.
Develop, recommend, and manage annual operation budget, by working actively in the budget process.
Drive initiatives that contribute to long-term excellence.
Responsible for compliance with Local, Federal and State legislation pertaining to personnel, equipment, vehicle and building matters.
Coordinates, resolves, and responds to issues as they pertain to the Operations Performance.
Ensure accurate and timely driver pay and ensure ethical and equitable practices are followed.
Monitor Quality Control Scores and address scores with Independent Contractors/Drivers and any other appropriate team members.
Ensure Independent Contractors/Drivers are appropriately qualified with all required documentation and licensing prior to performing work for the company.
QUALIFICATONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION & EXPERIENCE:
Minimum of five (5) years' experience in the transportation, logistics, or related industry required. Final Mile industry required, preferably working closely with customer sites and their unique challenges.
Previous experience managing an employee team required.
Must have worked with Independent Contractors on a regular basis.
Required knowledge of managing financial performance and customer KPI's.
Bilingual in Spanish strongly preferred.
Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred.
Must maintain a clear and valid driver's license.
Knowledge, Skills, and Abilities:
Thorough knowledge of Microsoft Excel, Outlook, and Word. Operates with a customer service mentality. Ability to manage time effectively and consistently meet deadlines. Ability to work in a team environment and demonstrate flexibility and patience. Excellent organization, communication and problem-solving skills. Ability to work under minimal supervision and with a strong sense of self-motivation. Ability to lead and manage a team. Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately. Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions.
PHYSICAL/ENVIRONMENTAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Activity Level:
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel, see clearly and talk or hear. Must be able to occasionally lift and/or move up to 25 pounds. Occasionally required to reach with hands and arms.
Working Conditions:
Outdoors and indoor shop environment with adequate ventilation. Exposure to vibration, improperly illuminated or awkward and confining work spaces. Working above ground level where the possibility of falling exists. Frequent lifting and carrying of items. Loud noises typical
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
Auto-ApplyOperations Manager - Final Mile
Senior operations manager job in Lubbock, TX
Why Choose Suddath to “Move” your Career to the Next Level?
At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.
What We Offer!
A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
Paid Time Off (PTO) and paid company holidays
A tuition reimbursement plan where employees are encouraged to continue their education and development
For more information on our benefit offerings, please visit ********************************** and scroll down to view our employee benefits.
This position will be based at our Lubbock Final Mile facility.
The Operations Manager is responsible for supporting the overall execution and performance of the operation for a specific location(s), including staffing of both employees and Independent Contractors, customer relationships, performance, and direction of the overall operation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversee the appropriate recruitment and development strategy of staff and/or Independent Contractors/Drivers.
Evaluate staff and/or Independent Contractors performance - modifying and/or abandoning strategies and/or tactics as necessary.
Establish and maintain effective communication and relationships with customers. Ensure a positive Customer Experience for both internal and external customers.
Ensure that practices, policies and procedures are enforced and consistently implemented.
Schedule and participate in negotiations with Vendors, Contractors and Service Providers to secure best value/service standards are met.
Responsible for creating and maintaining a safe working environment and espousing and teaching a culture of safety.
Actively review KPIs and ensure process improvement strategies are identified and incorporated.
Conduct regularly scheduled team meetings and training sessions designed to inform and improve upon performance of staff members and/or Independent Contractors.
Assist in developing plan of annualized equipment, vehicle, and staffing needs for budgetary purposes as applicable.
Display active involvement in P&L performance, ensuring decisions and practices coincide with budgetary goals.
Develop, recommend, and manage annual operation budget, by working actively in the budget process.
Drive initiatives that contribute to long-term excellence.
Responsible for compliance with Local, Federal and State legislation pertaining to personnel, equipment, vehicle and building matters.
Coordinates, resolves, and responds to issues as they pertain to the Operations Performance.
Ensure accurate and timely driver pay and ensure ethical and equitable practices are followed.
Monitor Quality Control Scores and address scores with Independent Contractors/Drivers and any other appropriate team members.
Ensure Independent Contractors/Drivers are appropriately qualified with all required documentation and licensing prior to performing work for the company.
QUALIFICATONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION & EXPERIENCE:
Minimum of five (5) years' experience in the transportation, logistics, or related industry required. Final Mile industry required, preferably working closely with customer sites and their unique challenges.
Previous experience managing an employee team required.
Must have worked with Independent Contractors on a regular basis.
Required knowledge of managing financial performance and customer KPI's.
Bilingual in Spanish strongly preferred.
Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred.
Must maintain a clear and valid driver's license.
Knowledge, Skills, and Abilities:
Thorough knowledge of Microsoft Excel, Outlook, and Word. Operates with a customer service mentality. Ability to manage time effectively and consistently meet deadlines. Ability to work in a team environment and demonstrate flexibility and patience. Excellent organization, communication and problem-solving skills. Ability to work under minimal supervision and with a strong sense of self-motivation. Ability to lead and manage a team. Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately. Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions.
PHYSICAL/ENVIRONMENTAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Activity Level:
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel, see clearly and talk or hear. Must be able to occasionally lift and/or move up to 25 pounds. Occasionally required to reach with hands and arms.
Working Conditions:
Outdoors and indoor shop environment with adequate ventilation. Exposure to vibration, improperly illuminated or awkward and confining work spaces. Working above ground level where the possibility of falling exists. Frequent lifting and carrying of items. Loud noises typical
The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.
The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyDirector of Retail - Goodwill Industries of Northwest Texas
Senior operations manager job in Lubbock, TX
Goodwill Industries of Lubbock opened their doors in 1967 with a donation from the Lubbock Lions Club and the Downtown Rotary Club. Goodwill opened a small workshop and store at 715 28th Street in Lubbock, Texas. In 1967, Goodwill provide training and employment to 20 disabled staff and program participants. Training included small electronic repair, shoe repair, laundry, furniture repair, including wicker re-caning, and sewing. Program participants provided sub-contract services for “Laundry”, “Cleaning Shop worker”, “Store Clerks” , “Janitors”, & “Warehousemen.” In 1967 Goodwill received approximately 3000 bags of donations yearly and generated approximately $103,000 in revenue annually.
Goodwill Industries of Lubbock, Inc. (GIL) acquired 21 counties in the Panhandle of Texas and 3 counties in Oklahoma in 2009. GIL now encompasses 45 counties in central and north Texas. GIL opened a 50,000 square foot facility in Amarillo Texas in June of 2010. GIL employment capacity is at 252+ people. 80 percent of the employees have a least one disability or barrier to employment
In 2015, Goodwill provided employment related services to more than 18,586 people across the South Plains and Panhandle Region of Texas.
Job Description
The Director of Retail provides direction of all activities pertaining to the region's production and sales, including support and leadership to individual store locations within the Northwest Texas of Goodwill Industries; ensures that the highest quality of customer service is provided at all retail locations; provides administrative support in areas of compliance and procedures. The position reports directly to the CEO and consults with Director of Workforce Development, Human Resources, and administration in matters relating to job function.
This is a field operational job with travel to Goodwill Industries retail stores and warehouses.
Qualifications
This position requires a minimum of three years of supervisory experience and at least five years of retail experience. Previous experience with Goodwill Retail Stores is preferred. A college degree is preferred, but not required. This position will directly supervise 7-10 General Managers and will indirectly supervise retail personnel.
Experience working effectively and respectfully with people with disabilities and/or barriers to employment.
Knowledge and skill in operating standard office equipment (phone, copier, fax, etc.) and personal computer with Microsoft Office products.
Must have valid driver's license and be insurable under Agency insurance.
Additional Information
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.All your information will be kept confidential according to EEO guidelines.
Essential Duties and Responsibilities
:
All job functions are to be performed following safety guidelines and regulations
Oversight and direction of retail and e-commerce stores in Lubbock, Plainview, Wolfforth and Amarillo; as well as any additional retail store(s) to be added within our 45-county region. Promotes the general goals and objectives for Goodwill Industries of Northwest Texas.
Assist in recruiting, training, and developing a highly motivated and effective team of a Retail Mentor, General Managers, Assistant Managers and store staff.
Provides guidance, leadership and coaching to General Managers and Retail Mentor.
Directs a production processes that minimizes waste and double handling, has an orderly work flow and practices effective sorting and pricing procedures while operating within an established budget.
Responsible for the development and implementation of the agency's donated goods and sales strategies leading to the profitability of the total retail operations; and for providing general direction, through the functional Store Managers, for the on-going operations of all retail stores and e-commerce, excluding the Pound Store.
Direct a profitable E-Commerce business, implementing individual production quotas and best practices. Engage in the shopgoodwill.com community for best practices. Operate within budget requirements.
Work with the Director of Operations and CEO to assure proper maintenance, repair, and renovation of existing facilities and other assets to provide safe, clean, and attractive sales environments. Ensure standardized merchandising expectations are met.
Work with CEO, Goodwill Industries International (GII) and other key staff to identify and implement new sites for stores and/or donation centers to increase Goodwill's footprint in accordance to the agency's strategic plan.
Analyze and monitor expenditures and other financial information to ensure that expenses are consistent and approved. Develop budgets for increasing revenue, safeguarding margin and improving services. Recommend expenditures needed in order to increase efficiency and services of responsible functional areas.
Consult with Director of Workforce Development and Human Resources regarding employee relation issues.
Monitor turnover and review termination (exit) interviews to assess recruitment and retention issues and enhance job retention strategies and procedures.
Actively engage with the leadership team, participate in professional development activities and committees as requested by the CEO. Model high level engagement, leadership, teamwork, work ethic and positivity.
Provide excellent customer service to both external and internal customers.
Engage GII in consultative retail visits, preparation for CARF Certification and the implementation of Kaizen in all stores.
Other duties as assigned by the CEO
Annual Compensation: $50,000 - $63,000
Operations Manager
Senior operations manager job in Lubbock, TX
We began with a single vision shared between 10 brothers. Originally, we opened our doors as Sunshine Grounds Care in 1987. As time passed and more brothers joined in the project, it became a widely recognized brand built on the principles of excellent workmanship, customer satisfaction, and real care. We abide by the simple values outlined in our company acronym "C.A.R.E.", which are: Customers first, Attitude, Respect, and Enjoy life in the process!As Operations Manager, you will provide leadership to all areas within the company including sales, operations, customer service, safety, financial stability and administrative functions. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are a proactive leader and self-starter who can interact with the public and our employees. You have a strong work ethic and are able to manage time to effectively meet deadlines. You have experience in landscaping and at least two years of supervisory experience, as well as proven communication skills with supervisors, employees, and customers.Specific Responsibilities:
Coach, train, and mentor staff to ensure they are consistently delivering high quality service
Maintain a clean and well-stocked office and shop
Proactive customer relations, including mitigating damages and liability issues
Secure and maintain telecommunications system
Ensure all employees receive the required education and training necessary to perform their jobs and grow in their career
Improve upon current processes to ensure quality, profitability, and future growth
Capable of taking over full responsibilities when the owner or Production Manager/Team Leader is out of office
Job Requirements:
Background in landscape industry
At least 2 years supervisory experience
Valid Driver's License
Strong written and verbal communication skills
Computer literate, with working knowledge of work processing, business software and spreadsheet applications
Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $20.00 per hour
When you put on The Grounds Guys uniform, you become part of a team-local experts who strive to treat everyone with respect, do the job the right way, and simply enjoy life in the process. Working for our franchises means they'll take care of you the way they take care of their own family and friends. And cultivating a culture of CARE, among the team and within the communities, is as important as trimming hedges and planting flower beds-it's part of everything The Grounds Guys do.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with The Grounds Guys franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
Auto-ApplySenior Manager IS Applications, Laboratory *Virtual*
Senior operations manager job in Plainview, TX
Senior Manager IS Applications Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Lead the future of healthcare technology! As Senior Manager of IS Laboratory Applications at Providence, you'll be the strategic powerhouse behind delivering innovative, reliable, and user-friendly application solutions that empower caregivers and transform patient care. You'll build strong partnerships with senior leaders and industry experts, champion service excellence, and drive alignment across business and clinical teams. From shaping strategy and optimizing processes to inspiring top talent, you'll ensure applications perform at their peak and deliver measurable impact. If you thrive on collaboration, leadership, and turning vision into reality, this is your opportunity to make a difference at scale.
Providence supports 100% virtual work for residents located in the following areas:
+ Alaska
+ Washington
+ Oregon
+ Montana
+ California
+ Texas: Lubbock
+ Texas: Levelland
+ Texas: Plainview
Essential Functions:
+ Support and maintain critical healthcare applications, including Epic Beaker, WellSky Transfusion, Telcor, and related systems, ensuring optimal performance, troubleshooting issues, and implementing enhancements as needed
+ Build strong partnerships with senior leaders, key business stakeholders, and IT industry contacts to leverage best practices and stay ahead of emerging technologies
+ Champion service excellence by defining, delivering, and continuously improving core application services that empower caregivers and the enterprise
+ Drive alignment and results by ensuring the applications division supports IS services effectively and collaborates with business and clinical leadership to achieve organizational goals
+ Set clear expectations for IS strategies and projects, ensuring measurable outcomes are defined, tracked, and communicated
+ Lead strategic solutions by working with executives, senior leaders, and diverse stakeholders to deliver user-friendly, effective technical solutions that advance business and clinical objectives
+ Monitor performance of applications and services using defined KPIs to ensure optimal results
+ Manage resources for applications, staff, and services, partnering with leadership to meet IS financial targets
+ Ensure compliance with policies and procedures impacting all of PSJH
+ Build and inspire teams by attracting, developing, and retaining top talent to deliver exceptional application management
+ Exceed service standards by maintaining operations that meet or surpass SLAs, OLAs, and KPIs
+ Foster collaboration across multidisciplinary teams, driving consensus and unified action plans
+ Resolve critical issues promptly, escalating when necessary to minimize impact on customers and operations
+ Lead process optimization initiatives to enhance service delivery, increase value, and boost customer satisfaction
+ Understand system interdependencies to ensure seamless integration and functionality across modules and applications
Required Qualifications:
+ Bachelor's Degree in Computer Science, Business Management, Information Services -OR- a combination of equivalent education, skills and relevant experience
+ Upon hire: Some application suites require advanced application certification as demonstrated by a current application software certification requirement
+ 8 or more years of Healthcare or Information Services experience
+ 6 or more years of Leadership experience
+ 3 or more years of experience working in a healthcare environment
+ 2 or more years of Leadership experience in an IS Application environment
Preferred Qualifications:
+ Skilled in setting vision, aligning teams, and driving organizational objectives to achieve strategic goals.
+ Proven ability to manage expectations, define measurable outcomes, and ensure compliance across complex initiatives.
+ Adept at building influential partnerships with senior leaders, stakeholders, and industry experts to leverage best practices and innovation.
+ Experienced in championing service excellence, optimizing application performance, and consistently meeting SLAs and OLAs.
+ Strong track record of leading initiatives that enhance value and elevate customer satisfaction.
+ Deep understanding of system interdependencies, emerging technologies, and integrated applications to ensure seamless functionality.
+ Expertise in delivering user-friendly, effective technical solutions aligned with business and clinical objectives.
Salary Range by Location:
+ AK: Anchorage: Min: $76.29, Max: $121.96
+ AK: Kodiak, Seward, Valdez: Min: $79.52, Max: $127.13
+ California: Humboldt: Min: $79.52, Max: $127.13
+ California: All Northern California - Except Humboldt: Min: $89.22, Max: $142.64
+ California: All Southern California: Min: $79.52, Max: $127.13
+ Montana: Except Great Falls: Min: $61.42, Max: $98.19
+ Montana: Great Falls: Min: $58.19, Max: $93.02
+ Oregon: Non-Portland Service Area: Min: $71.12, Max: $113.70
+ Oregon: Portland Service Area: Min: $76.29, Max: $121.96
+ Texas - Lubbock, Levelland, Plainview: Min: $58.19, Max: $93.02
+ Washington: Western: Min: $79.52, Max: $127.13
+ Washington: Southwest - Olympia, Centralia: Min: $76.29, Max: $121.96
+ Washington: Clark County: Min: $76.29, Max: $121.96
+ Washington: Eastern: Min: $67.88, Max: $108.53
+ Washington: Southeastern: Min: $71.12, Max: $113.70
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 394338
Company: Providence Jobs
Job Category: Applications
Job Function: Information Technology
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 4011 SS IS CRCA APP INPAT
Address: MT Missoula 3615 Brooks St
Work Location: Stockmans Bank-Missoula
Workplace Type: Remote
Pay Range: $See Job Posting - $See Job Posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Auto-ApplyClub Operations Manager
Senior operations manager job in Lubbock, TX
Operations Manager
Why Join TruFit Athletic Clubs?
- Competitive Compensation & Benefits: Including healthcare coverage for all teammates, 401(k) plans, and more.
- Career Growth Opportunities: From front-line roles to management positions, we support your professional development.
- Inclusive Work Environment: Join a team that values integrity, service, courage, responsibility, and passion.
- Complimentary TruFit Membership: All teammates enjoy a free membership to stay healthy and live what we believe!
- Discounted Personal Training: Personal training sessions are just $15 to help you reach your fitness goals.
Key Responsibilities
- Ensure smooth execution and maintenance of daily club operations.
- Oversee scheduling, supplies, and front desk staffing.
- Support safety, cleanliness, and facility presentation standards.
Qualifications
- Experience in operations, facilities, or customer service leadership.
- Detail-oriented, hands-on, and solutions-focused.
- Strong time management and communication skills.
About TruFit Athletic Clubs
At TruFit Athletic Clubs, we're a mission-driven team committed to helping people become the best version of themselves. With over 40 locations and growing, we provide high-value, low-cost fitness experiences backed by a culture of excellence and personal accountability.
We believe in living our values every day:
- Integrity - We do what's right, not what's easy.
- Service - We put our teammates and members first in every interaction.
- Courage - We lead with strength, even in uncertainty.
- Responsibility - We take ownership of our roles, results, and relationships.
- Passion - We bring energy, purpose, and positivity to every space we enter.
From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships.
Whether you're just starting your career or looking to grow into leadership, we offer clear development paths, full-time and part-time opportunities, and a team environment that supports your goals.
Requirements
High School Diploma or GED required
CPR certified
Integrity | Service | Courage | Responsibility | Passion. We are proud to be an equal-opportunity employer.
Assistant Retail Store Manager (Lubbock, TX- Store# 51417)
Senior operations manager job in Lubbock, TX
The Assistant Store Manager is responsible for the daily operations and success of the retail store. This role ensures the store is well-stocked, clean, and provides excellent customer service while managing financial transactions. Key Responsibilities:
• Oversee daily store activities to ensure smooth operations.
• Maintain inventory levels by stocking shelves and monitoring supply.
• Ensure the store remains clean and organized.
• Provide exceptional customer service and resolve any issues promptly.
• Handle financial transactions accurately and efficiently.
All activities will be performed in support of the strategy, and vision of the organization. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate
EDUCATION AND EXPERIENCE
In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
One (1) or more years Experience working in retail environment (Preferred)
Required CertIfications/Licensures: (Valid driver's license)
JOB REQUIREMENTS
Active Listening
Demonstrating Ongoing Value
Ability to take initiative
Multitasking and Prioritization
Operational Excellence
Time Management
Will assign tasks, follow up and counsel employees for not adhering to policies and procedures, excessive cash shortages and not performing tasks.
Is responsible for continued training, education, and development of all employees in the assigned store. All employees will complete training according to corporate policies, procedures, and guidelines.
Will help and aid in recruitment of potential candidates.
Must have a form of communication to be reached.
Teach and role model customer service and suggestive selling techniques.
While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.
CORE COMPETENCIES CHANGE AGILITY (LEVEL 1 DEVELOPING):
Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.
COLLABORATION (LEVEL 1 DEVELOPING):
Sees connection points across the organization and partners effectively with others to achieve common goals.
DECISION MAKING (LEVEL 1 DEVELOPING):
Sees connection points across the organization and partners effectively with others to achieve common goals.
DRIVE FOR RESULTS (LEVEL 1 DEVELOPING):
Drives to achieve challenging performance objectives
TEAM BUILDING (LEVEL 1 DEVELOPING):
Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.
Restaurant District Manager
Senior operations manager job in Lubbock, TX
Job Description
Job Title: District Manager - Quick Service Restaurants (QSR)
Compensation: $60K - $70K Base Salary + Bonus Opportunities + Relocation Assistance (if applicable)
Reports To: Regional Operations Director
Position Overview
We are seeking a motivated and results-driven District Manager to oversee the operations of 2-4 Quick Service Restaurant (QSR) locations in West Texas. This role is perfect for a strategic thinker who thrives in a fast-paced environment and is passionate about operational excellence, team development, and delivering exceptional customer experiences. The position requires a hands-on leader who can drive performance, ensure profitability, and maintain brand standards across multiple locations.
Core Responsibilities
Operational Management
Supervise daily operations across 2-4 restaurant locations, ensuring compliance with company policies, health and safety standards, and QSR industry best practices.
Track and analyze key performance metrics, including sales, labor, food costs, and customer satisfaction, to identify areas for improvement.
Standardize operational procedures to ensure consistency and efficiency across all locations.
Leadership & Team Development
Recruit, train, and develop restaurant managers and their teams to meet performance goals and foster a positive workplace culture.
Conduct regular performance reviews, provide actionable feedback, and implement growth plans for team members.
Lead by example to promote a culture of accountability, collaboration, and exceptional service.
Financial Oversight
Create and manage budgets for each location, focusing on profitability and cost control.
Identify opportunities to boost revenue and reduce expenses while maintaining quality and service standards.
Review financial reports, including P&L statements, and take corrective actions as needed to meet financial targets.
Customer Experience
Ensure all locations consistently deliver a high-quality customer experience that aligns with brand expectations.
Address customer complaints or concerns promptly and professionally to maintain satisfaction and loyalty.
Monitor customer feedback and implement strategies to enhance the overall guest experience.
Strategic Growth & Planning
Collaborate with the Regional Operations Director to develop and execute district-level business strategies.
Identify market trends and opportunities to drive growth and increase market share
Support new store openings, remodels, or other expansion projects as required.
Qualifications
Experience: 3-5 years of multi-unit management experience in the QSR or restaurant industry preferred.
Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field is a plus but not mandatory.
Skills: Strong leadership, communication, and problem-solving abilities. Proficiency in financial analysis and operational planning.
Travel: Must be willing to travel frequently between locations in West Texas.
Other Requirements: Valid driver's license and reliable transportation.
What We Offer
Competitive base salary with performance-based bonus opportunities.
Comprehensive benefits package, including health, dental, and vision insurance.
Career advancement opportunities and professional development support.
A collaborative and supportive work environment.
Ready to take the next step in your career?
Send your resume to ************************ for immediate consideration.
Easy ApplyDirector of Retail - Goodwill Industries of Northwest Texas
Senior operations manager job in Lubbock, TX
Goodwill Industries of Lubbock opened their doors in 1967 with a donation from the Lubbock Lions Club and the Downtown Rotary Club.
Goodwill opened a small workshop and store at 715 28th Street in Lubbock, Texas. In 1967, Goodwill provide training and employment to 20 disabled staff and program participants. Training included small electronic repair, shoe repair, laundry, furniture repair, including wicker re-caning, and sewing. Program participants provided sub-contract services for “Laundry”, “Cleaning Shop worker”, “Store Clerks” , “Janitors”, & “Warehousemen.” In 1967 Goodwill received approximately 3000 bags of donations yearly and generated approximately $103,000 in revenue annually.
Goodwill Industries of Lubbock, Inc. (GIL) acquired 21 counties in the Panhandle of Texas and 3 counties in Oklahoma in 2009. GIL now encompasses 45 counties in central and north Texas. GIL opened a 50,000 square foot facility in Amarillo Texas in June of 2010. GIL employment capacity is at 252+ people. 80 percent of the employees have a least one disability or barrier to employment
In 2015, Goodwill provided employment related services to more than 18,586 people across the South Plains and Panhandle Region of Texas.
Job Description
The Director of Retail provides direction of all activities pertaining to the region's production and sales, including support and leadership to individual store locations within the Northwest Texas of Goodwill Industries; ensures that the highest quality of customer service is provided at all retail locations; provides administrative support in areas of compliance and procedures. The position reports directly to the CEO and consults with Director of Workforce Development, Human Resources, and administration in matters relating to job function.
This is a field operational job with travel to Goodwill Industries retail stores and warehouses.
Qualifications
This position requires a minimum of three years of supervisory experience and at least five years of retail experience. Previous experience with Goodwill Retail Stores is preferred. A college degree is preferred, but not required. This position will directly supervise 7-10 General Managers and will indirectly supervise retail personnel.
Experience working effectively and respectfully with people with disabilities and/or barriers to employment.
Knowledge and skill in operating standard office equipment (phone, copier, fax, etc.) and personal computer with Microsoft Office products.
Must have valid driver's license and be insurable under Agency insurance.
Additional Information
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.All your information will be kept confidential according to EEO guidelines.
Essential Duties and Responsibilities:
All job functions are to be performed following safety guidelines and regulations
Oversight and direction of retail and e-commerce stores in Lubbock, Plainview, Wolfforth and Amarillo; as well as any additional retail store(s) to be added within our 45-county region. Promotes the general goals and objectives for Goodwill Industries of Northwest Texas.
Assist in recruiting, training, and developing a highly motivated and effective team of a Retail Mentor, General Managers, Assistant Managers and store staff.
Provides guidance, leadership and coaching to General Managers and Retail Mentor.
Directs a production processes that minimizes waste and double handling, has an orderly work flow and practices effective sorting and pricing procedures while operating within an established budget.
Responsible for the development and implementation of the agency's donated goods and sales strategies leading to the profitability of the total retail operations; and for providing general direction, through the functional Store Managers, for the on-going operations of all retail stores and e-commerce, excluding the Pound Store.
Direct a profitable E-Commerce business, implementing individual production quotas and best practices. Engage in the shopgoodwill.com community for best practices. Operate within budget requirements.
Work with the Director of Operations and CEO to assure proper maintenance, repair, and renovation of existing facilities and other assets to provide safe, clean, and attractive sales environments. Ensure standardized merchandising expectations are met.
Work with CEO, Goodwill Industries International (GII) and other key staff to identify and implement new sites for stores and/or donation centers to increase Goodwill's footprint in accordance to the agency's strategic plan.
Analyze and monitor expenditures and other financial information to ensure that expenses are consistent and approved. Develop budgets for increasing revenue, safeguarding margin and improving services. Recommend expenditures needed in order to increase efficiency and services of responsible functional areas.
Consult with Director of Workforce Development and Human Resources regarding employee relation issues.
Monitor turnover and review termination (exit) interviews to assess recruitment and retention issues and enhance job retention strategies and procedures.
Actively engage with the leadership team, participate in professional development activities and committees as requested by the CEO. Model high level engagement, leadership, teamwork, work ethic and positivity.
Provide excellent customer service to both external and internal customers.
Engage GII in consultative retail visits, preparation for CARF Certification and the implementation of Kaizen in all stores.
Other duties as assigned by the CEO
Annual Compensation: $50,000 - $63,000
Senior Manager IS Applications, Laboratory *Virtual*
Senior operations manager job in Lubbock, TX
Senior Manager IS Applications Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Lead the future of healthcare technology! As Senior Manager of IS Laboratory Applications at Providence, you'll be the strategic powerhouse behind delivering innovative, reliable, and user-friendly application solutions that empower caregivers and transform patient care. You'll build strong partnerships with senior leaders and industry experts, champion service excellence, and drive alignment across business and clinical teams. From shaping strategy and optimizing processes to inspiring top talent, you'll ensure applications perform at their peak and deliver measurable impact. If you thrive on collaboration, leadership, and turning vision into reality, this is your opportunity to make a difference at scale.
Providence supports 100% virtual work for residents located in the following areas:
+ Alaska
+ Washington
+ Oregon
+ Montana
+ California
+ Texas: Lubbock
+ Texas: Levelland
+ Texas: Plainview
Essential Functions:
+ Support and maintain critical healthcare applications, including Epic Beaker, WellSky Transfusion, Telcor, and related systems, ensuring optimal performance, troubleshooting issues, and implementing enhancements as needed
+ Build strong partnerships with senior leaders, key business stakeholders, and IT industry contacts to leverage best practices and stay ahead of emerging technologies
+ Champion service excellence by defining, delivering, and continuously improving core application services that empower caregivers and the enterprise
+ Drive alignment and results by ensuring the applications division supports IS services effectively and collaborates with business and clinical leadership to achieve organizational goals
+ Set clear expectations for IS strategies and projects, ensuring measurable outcomes are defined, tracked, and communicated
+ Lead strategic solutions by working with executives, senior leaders, and diverse stakeholders to deliver user-friendly, effective technical solutions that advance business and clinical objectives
+ Monitor performance of applications and services using defined KPIs to ensure optimal results
+ Manage resources for applications, staff, and services, partnering with leadership to meet IS financial targets
+ Ensure compliance with policies and procedures impacting all of PSJH
+ Build and inspire teams by attracting, developing, and retaining top talent to deliver exceptional application management
+ Exceed service standards by maintaining operations that meet or surpass SLAs, OLAs, and KPIs
+ Foster collaboration across multidisciplinary teams, driving consensus and unified action plans
+ Resolve critical issues promptly, escalating when necessary to minimize impact on customers and operations
+ Lead process optimization initiatives to enhance service delivery, increase value, and boost customer satisfaction
+ Understand system interdependencies to ensure seamless integration and functionality across modules and applications
Required Qualifications:
+ Bachelor's Degree in Computer Science, Business Management, Information Services -OR- a combination of equivalent education, skills and relevant experience
+ Upon hire: Some application suites require advanced application certification as demonstrated by a current application software certification requirement
+ 8 or more years of Healthcare or Information Services experience
+ 6 or more years of Leadership experience
+ 3 or more years of experience working in a healthcare environment
+ 2 or more years of Leadership experience in an IS Application environment
Preferred Qualifications:
+ Skilled in setting vision, aligning teams, and driving organizational objectives to achieve strategic goals.
+ Proven ability to manage expectations, define measurable outcomes, and ensure compliance across complex initiatives.
+ Adept at building influential partnerships with senior leaders, stakeholders, and industry experts to leverage best practices and innovation.
+ Experienced in championing service excellence, optimizing application performance, and consistently meeting SLAs and OLAs.
+ Strong track record of leading initiatives that enhance value and elevate customer satisfaction.
+ Deep understanding of system interdependencies, emerging technologies, and integrated applications to ensure seamless functionality.
+ Expertise in delivering user-friendly, effective technical solutions aligned with business and clinical objectives.
Salary Range by Location:
+ AK: Anchorage: Min: $76.29, Max: $121.96
+ AK: Kodiak, Seward, Valdez: Min: $79.52, Max: $127.13
+ California: Humboldt: Min: $79.52, Max: $127.13
+ California: All Northern California - Except Humboldt: Min: $89.22, Max: $142.64
+ California: All Southern California: Min: $79.52, Max: $127.13
+ Montana: Except Great Falls: Min: $61.42, Max: $98.19
+ Montana: Great Falls: Min: $58.19, Max: $93.02
+ Oregon: Non-Portland Service Area: Min: $71.12, Max: $113.70
+ Oregon: Portland Service Area: Min: $76.29, Max: $121.96
+ Texas - Lubbock, Levelland, Plainview: Min: $58.19, Max: $93.02
+ Washington: Western: Min: $79.52, Max: $127.13
+ Washington: Southwest - Olympia, Centralia: Min: $76.29, Max: $121.96
+ Washington: Clark County: Min: $76.29, Max: $121.96
+ Washington: Eastern: Min: $67.88, Max: $108.53
+ Washington: Southeastern: Min: $71.12, Max: $113.70
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 394338
Company: Providence Jobs
Job Category: Applications
Job Function: Information Technology
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 4011 SS IS CRCA APP INPAT
Address: MT Missoula 3615 Brooks St
Work Location: Stockmans Bank-Missoula
Workplace Type: Remote
Pay Range: $See Job Posting - $See Job Posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
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