Senior operations manager jobs in Rocky Mount, NC - 953 jobs

Guides the strategic direction and oversight of sanitation operations across all facilities, ensuring the development and implementation of policies and standards that maintain the highest levels of product safety, quality, and regulatory compliance. Partners with key leaders across the organization to align sanitation and business goals, create continuous improvement, and optimize resource utilization. Provides leadership to the sanitation team, setting clear expectations, fostering a culture of safety and accountability, and driving operational excellence in sanitation and food safety practices. At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Key Responsibilities Provides guidance and strategic direction and oversight through a team of managers. Accountable for all HR activities, including hiring, terminations, performance management, goal setting, and team member development to ensure alignment with company goals. Oversees the development of systems, policies, and procedures to support functional success. Guides and collaborates with facility managers in the oversight of sanitation budgets and acquisitions, ensuring effective allocation of resources to achieve operational goals and maximize efficiency. Designs and implements enterprise-wide sanitation strategy using site and product risk assessments to ensure alignment with business priorities and compliance with food safety standards. Develops and maintains standardized sanitation systems, policies, and procedures for operations across all facilities, ensuring integration of best practices and alignment with industry standards. Responsible for resource allocation and system efficiency. Ensures continuous improvements and achievement of organizational goals by refining sanitation programs, systems, and processes through cross-functional collaboration. Oversees the enterprise-wide sanitation chemical program, ensuring the effective selection, application, and management of cleaning and disinfecting chemicals across all facilities. Guides the establishment and oversight of key sanitation metrics (e.g., chemical usage, water usage, MSS completion percentage, Periodic Equipment Cleaning (PEC), Periodic Infrastructure Cleaning (PIC), sanitation effectiveness, etc.) across all facilities. Identifies trends and emerging issues, implements strategic initiatives to address them, and ensures continuous operational improvement and alignment with organizational goals. Monitors and reviews sanitation and food protection programs by tracking progress, assessing performance gaps, and developing corrective action plans to enhance compliance and reduce risk across all plant locations. Enhances operational efficiency by optimizing sanitation cycle times and resource allocation, validating cleaning requests, and chemical cost controls ensuring alignment with corporate sustainability goals. Oversees the documentation of sanitation processes and systems. Guides the integration of new equipment and facilities to ensure consistency with company standards. Conducts comprehensive assessments and audits of sanitation systems, processes, and manual cleaning practices to ensure compliance with corporate standards and identify opportunities for continuous improvement. Oversees the ongoing evaluation and optimization of Sanitation Preventive Controls within Food Safety Plans, ensuring ongoing compliance with regulatory requirements and company standards. Partners with Safety and Compliance teams to develop and implement sanitation programs that protect team members and ensure full compliance with regulatory entities, including OSHA and other relevant agencies. Minimum Qualifications (Educations & Experience) High school diploma, GED, or equivalent 12+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role 5+ years of leadership experience or the knowledge, skills, and abilities to succeed in the role Knowledge, Skills, and Abilities Butterball Core Competencies Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies: Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs. Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity. Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead. Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen. Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate. Essential Knowledge, Skills, and Abilities In-depth knowledge of FDA, USDA, HACCP, OSHA requirements and experience with applying food safety and sanitation standards in food processing environments Expert understanding of sanitation design, procedures, operational efficiencies, and safety in food processing, with particular emphasis on wet/dry cleaned environments Extensive knowledge of food safety protocols, employee safety practices, food manufacturing processes, and regulatory compliance Proficient in advanced statistical and analytical tools with the ability to interpret data and utilized data-informed strategies in processes and operational improvements Comprehensive knowledge of microbiological organisms and their impact in sanitation practices and process design, and facility design Accomplished leadership skills with the ability to coach, support, and motivate large cross-functional teams of people leaders to achieve performance and operational success Exceptional interpersonal and communication skills with the proven ability to effectively influence and impact results at all levels Highly skilled at cultivating and maintaining strong relationship to support organizational growth and employee engagement Expertise in utilizing Microsoft Office Suite (Excel, PowerPoint, Word) and advanced food safety systems to optimize sanitation processes, data management, and reporting Proven ability to create innovation through strategic thinking, overseeing cross-functional teams, and implementing initiatives that improve efficiency and align with organizational goals Extensive experience management sanitation operations across multiple facilities, ensuring consistency, efficiency, and compliance with safety and quality standards Preferred Knowledge, Skills, and Abilities Bachelor's degree in related field Physical Demands While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions Work will be performed in a variety of conditions including remote work, a climate-controlled office environment(s), and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions. The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload). The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection. Travel may be required up to 70% of the time. Disclaimer We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.

We Are: The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are: A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: * Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. * Develop and oversee functional designs and manage hand-offs with technical development teams. * Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. * Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. * Act as the primary SAP Supply Chain capability contact and support project governance. * Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. * Contribute to business development, proposal submissions, and client presentations. * Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Here's What You Need: * Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. * Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: * You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. * You are known in the market by partners, customers, and SAP as a thought leader in supply chain. * You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. * You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. * You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Locations

We are recruiting on behalf of our client, a global manufacturer of materials headquartered in the United States. This organization has a highly technical and broad portfolio of specialized and sustainable material solutions that help their customers - and our planet - be more sustainable. They transform customer challenges into opportunities, bringing new products to life for a better world. Role Summary: Our client is seeking a dynamic and experienced Site Director to lead its manufacturing operations in Greenville, NC. This pivotal role requires a visionary leader who embodies our clients' core values-trust, support, respect-and fosters a high-performing, safety-first culture. The Site Director will oversee multiple operations on campus, driving manufacturing excellence, regulatory compliance, and operational efficiency while championing continuous improvement across all facets of production and team development. The ideal candidate will have a proven track record in managing complex manufacturing environments, directing capital projects, and executing strategic initiatives within a global matrix organization. Responsibilities include budget oversight, regulatory liaison with U.S. government agencies, and stewardship of public relations and community engagement. This is a unique opportunity to shape the future of this business unit while leading with integrity, innovation, and impact. Ideal Candidate: Education: Bachelor's Degree in Chemical Engineering Experienced with PSM facilities Experience leading multi-sites and at least a workforce of 400+ (required) Experience with Capex ($100M minimum)

As the Branch Operations Manager, you'll be responsible for overseeing all field operations for installation projects, ensuring safety, quality, productivity, and profitability. This role involves direct leadership of field managers and crews, driving operational excellence, and implementing process improvements. The position is located at the branch location and requires regular site visits. Key responsibilities include: · Coordinating the scheduling of project starts, working closely with home builders to ensure each launch goes smoothly, including the start of new subdivisions. · Assigning projects to field managers is a key part of your day, making sure each manager's workload and expertise align with project needs. · Managing field logistics is essential, from allocating labor and materials to overseeing equipment and resolving any issues that arise on-site. · You'll spend about 25-35% of your time out in the field, supporting teams, inspecting job sites, and building relationships with commercial developers and general contractors. · 10-15% of your time is dedicated to addressing client needs and ensuring their satisfaction. · Roughly half of your time will be spent at the branch location, where you'll oversee inventory controls, maintain the facility, and handle administrative responsibilities. · You'll develop look-ahead schedules to anticipate project needs, prevent delays, and keep operations running efficiently. Your daily work will involve using Sage, ERP systems, and Excel, and you'll need a solid understanding of prime contracts and subcontract change orders to manage projects effectively. Required Skills & Experience · High school diploma or equivalent required · 7-10 years of experience in construction in a trade environment (mechanical, electrical, plumbing, roofing, etc.) · At least 3 years of experience managing teams · Proficiency in reading blueprints, specifications, and installation diagrams · Proficiency in Google Suite and construction management software · Experience with project scheduling and resource planning tools · Strong problem-solving, decision-making, organizational, and time management skills Ability to manage multiple priorities in a fast-paced environment Nice to Have Skills & Experience · High-volume operations experience · Experience with Fire 360 or ServiceMaster · Bachelor's degree in construction management, business, or related field preferred · OSHA 30-hour certification · Comprehensive knowledge of exterior cladding systems and materials (vinyl, fiber, cement, etc.) , installation methods, and building codes · Bilingual (English/Spanish) communication skills Background as a Senior Project Manager or Branch Manager This position is looking to pay between $100,000-$120,000 based on the level of experience

This role is responsible for overseeing and optimizing operational processes across clinical trial supplies, warehouse operations, and supply chain management. The position plays a critical role in driving operational efficiency, quality performance, and customer satisfaction while ensuring compliance with regulatory requirements and industry best practices. Success in this role requires close collaboration with cross-functional teams to implement process improvements and promote a culture of continuous improvement. Essential Duties and Responsibilities Develop and execute strategies to optimize operational processes across clinical trial supplies, warehouse operations, and supply chain activities. Collaborate with cross-functional teams to streamline workflows, reduce lead times, and improve overall operational efficiency. Monitor and analyze key performance indicators (KPIs) to assess performance and identify improvement opportunities. Lead initiatives related to resource allocation, capacity planning, and inventory management to meet business objectives. Establish, implement, and maintain a robust Quality Management System (QMS) in alignment with regulatory requirements, industry standards, and best practices. Conduct routine audits and assessments to ensure compliance with internal policies, standard operating procedures (SOPs), and regulatory guidelines. Implement and manage Corrective and Preventive Actions (CAPAs) to address deviations, non-conformances, and quality issues. Provide leadership, guidance, and training to teams to support a culture of quality, compliance, and continuous improvement. Manage supplier and vendor relationships to ensure timely sourcing and delivery of comparator and reference-listed drugs from multiple regions. Evaluate supplier performance and conduct periodic reviews to maintain supply chain quality, reliability, and compliance. Demonstrate strong working knowledge of Good Distribution Practices (GDP) and Good Manufacturing Practices (GMP). Actively participate in facility and documentation self-inspections, inventory management, and all administrative and operational activities. Serve as a key point of contact during audits and inspections, maintaining full oversight of operational activities. Oversee daily warehouse operations, including inbound and outbound shipments, to ensure timely and accurate execution. Act as a designated responsible representative with authority over warehouse operations and business activities. Train team members and manage day-to-day operational activities. Negotiate supplier contracts, terms, and pricing to optimize costs and improve supply chain performance. Lead continuous improvement initiatives focused on efficiency, quality, productivity, and customer satisfaction. Implement process improvement methodologies to eliminate inefficiencies, streamline workflows, and enhance productivity. Work Experience Qualifications Minimum of 10 years of experience in pharmaceutical warehouse and supply chain operations, preferably supporting clinical trial supplies, pharmaceutical outsourcing, and comparator sourcing. Strong results-driven mindset with a customer-focused approach. High attention to detail with professional written and verbal communication skills. Ability to manage multiple priorities effectively in a fast-paced environment. Willingness and ability to travel for meetings, audits, and industry events. Strong organizational and time management skills with the ability to meet deadlines. Self-motivated, proactive, and accountable for assigned responsibilities. Proficient in administrative tools, including MS Office and Google Workspace. Excellent verbal, written, and interpersonal communication skills. Education Qualifications Bachelor's or Master's degree in Health Sciences, Pharmaceutical Sciences, Marketing, or a related discipline.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Senior Operations Management Trainee (Senior OMT)** **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. **Our growth is your bright future.** Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. **_A typical day for you may include:_** + **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. + **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. + **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. + **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production. + **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. **REQUIRED QUALIFICATIONS:** + Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. + 3-5 years of experience leading medium to large teams (20+ direct reports) + Up to 90-100% travel during the Trainee Program + Ability to walk and/or stand for the entire work shift + Willingness to travel and work at various BioLife locations across the country + Ability to work evenings, weekends, and holidays + Have a valid driver's license for the entire duration of the program + Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees + Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. + Fine motor coordination, depth perception, and ability to hear equipment from a distance + Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear **PREFERRED QUALIFICATIONS:** + Associates or Bachelor's Degree + Experience working with SOPs, GDP, GMP, CLIA, and the FDA + Experience working in a highly regulated or high-volume retail environment + Excellent interpersonal, organizational, technical, and leadership skills **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ \#LI-Remote **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - MD - Virtual **U.S. Base Salary Range:** $80,000.00 - $110,000.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - MD - VirtualUSA - MD - Baltimore - West, USA - MD - Forestville, USA - MD - Riverdale Park, USA - MD - Salisbury **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes

The Manager, Sales Operations is a key strategic and operational partner to Sales and Revenue leadership. This role is responsible for driving efficiency, visibility, and performance across the sales organization by optimizing processes, systems, analytics, and cross-functional collaboration. The ideal candidate combines strong analytical acumen with a deep understanding of GTM execution and will play a critical role in scaling sales infrastructure. Key Responsibilities: Own end-to-end sales operations processes, including pipeline management, forecasting, market insights, quota setting, and compensation tracking Partner with Sales Leadership to define KPIs, drive accountability, and support execution against revenue targets Collaborate cross functionally to ensure alignment across go-to-market strategy and operations Manage Salesforce (or similar CRM), ensuring data integrity, system adoption, and automation of key workflows Build dashboards and reporting tools to provide clear visibility into funnel health, sales performance, and rep productivity Identify bottlenecks in the sales process and implement scalable solutions to improve efficiency Provide actionable insights and support strategic planning with revenue analytics and market trend data Drive continuous improvement in sales enablement tools, training, onboarding, and operational resources Lead, coach, and develop a small team of sales operations analysts/coordinators. Set clear goals and performance expectations aligned with company revenue objectives. Provide regular feedback, mentorship, and career development planning. Foster a culture of accountability, collaboration, and innovation within the team. Partner with leadership to resource-plan and ensure team alignment with business priorities. Model effective leadership behaviors and champion company values Requirements: 6+ years of experience in sales operations, revenue operations, or business operations (preferably in SaaS, marketplace, or cannabis/regulated industries). Strong data analytics skills with proficiency in Salesforce and BI tools (Tableau, PowerBI). Deep understanding of sales processes, revenue forecasting, and GTM strategy. Highly organized, detail-oriented, and capable of driving multiple priorities in a fast-paced environment. Deep analytical mindset with an ability to break down multi-dimensional business problems and communicate clear, data-supported recommendations. Strong communication and executive presentation skills, including the ability to create materials for C-suite or board-level audiences. Experience working in fast-paced or rapidly scaling organizations, with a track record of driving impact across cross-functional teams. Qualys is an Equal Opportunity Employer, please see our EEO policy.

Primary Office Location:501 Fayetteville Street. Raleigh, North Carolina. 27601.Join our team. Make a difference - for us and for your future. n Business Banking Team Leader Business Unit: Commercial Banking Reports To: Manager of Business Banking Position Overview: This position is primarily responsible for establishing banking relationships with middle market business customers in and around the region and management of a business banking team. The incumbent supervises and develops the business banking team to maintain and grow the loan portfolio and to develop and enhance customer relationships. The incumbent builds and maintains a portfolio and client base including new business development, meeting business banking clients' financial services needs Primary Responsibilities: Establishes banking relationships with lower middle market customers within the assigned geographical location. Builds and maintains a portfolio and client base including new business development and meeting corporate clients' financial services needs through cross selling and consultation. Develops, maintains and grows own client base. Manages assigned relationship managers. Works with direct reports to achieve results set forth in the Bank's strategic plan. Participates in developing marketing and sales plans with their direct reports. Refers business opportunities to business partners at Wealth Management, Insurance, Treasury Management and other products and services offered by the corporation. Monitors and proactively manages team and personal portfolio credit quality. Monitors and manages team portfolio reports. Reviews term sheets and previews memorandums and credit packages for approval and presentation to the loan committee. Maintains team compliance with various operating policies and procedures and regulatory requirements. Reviews market research on an ongoing basis to determine customer needs, volume potential, competitive strategies, etc. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Education: BA or BS Minimum Years Experience: 7 Special Skills: Excellent management skills Excellent communication skills, both written and verbal Excellent customer service skills Excellent organizational, analytical and interpersonal skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in commercial or business banking. Special Licenses and Certificates: N/A Physical Requirements: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Role Overview: We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth. Key Responsibilities: Operational Strategy & Execution Design and implement scalable CS processes, playbooks, and engagement models. Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams. Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion. Define and track KPIs, health scores, and success metrics to drive performance. Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities. Support strategic planning and reporting for CS and Executive leadership. Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir. Drive system integration, automation, and data integrity across platforms. Provide executive-level insights to support decision-making and cross-functional alignment. Qualifications: 7-10+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role. Proven success scaling CS operations in a B2B SaaS or enterprise software environment. Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI). Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency. Strong understanding of customer lifecycle management, segmentation, and success planning. Excellent project management, communication, and stakeholder engagement skills. Experience in the industrial, manufacturing, or asset-intensive sectors is a plus. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Travel: Monthly visits to Wilson, Kinston, Goldsboro, and Greenville, NC We are seeking a dynamic, systems-oriented Director of Operations with deep experience in Medicaid/Medicare-funded mental and behavioral healthcare. This executive leader will drive organizational efficiency, compliance, and scalable infrastructure across four North Carolina locations. Reporting directly to the executive leadership team, this individual will lead operations with precision, integrity, and a growth-focused mindset. Key Responsibilities Strategic Operations & Organizational Leadership Develop and implement scalable operational systems that align with long-term organizational goals. Identify and eliminate inefficiencies, designing workflows that enhance service delivery and compliance. Partner with executive and clinical leaders to drive sustainable growth initiatives. Compliance & Regulatory Oversight Ensure all departments remain in full compliance with federal, state, and Medicaid/Medicare regulations. Prepare and lead regulatory audits, internal reviews, and licensure renewals across all sites. Maintain a culture of proactive risk management and documentation accuracy. Cross-Functional Departmental Management Oversee all core functions including Payroll, Clinical Operations, Facilities, Case Management, and Administrative Services. Facilitate seamless operational integration between departments, with a focus on accountability and performance metrics. Implement SOPs, time studies, and productivity benchmarks using platforms such as Lattice or equivalent HR systems. Clinical Operations & Production Oversight Ensure timely and accurate completion of clinical documentation in collaboration with Clinical Directors. Monitor productivity metrics, clinical performance, and service quality across all sites. Support implementation of quality assurance and improvement strategies. Team Leadership & Employee Engagement Recruit, coach, and develop operational teams, fostering a high-performance, mission-driven culture. Promote accountability and collaboration between HR, leadership, and field teams. Lead onboarding and offboarding initiatives to support workforce continuity. Financial Stewardship & Resource Allocation Oversee budgeting, cost control, and strategic resource planning. Monitor financial KPIs to ensure operations remain efficient and cost-effective. Identify and implement opportunities to improve ROI through operational adjustments. Site Launch & Facility Management Lead planning, coordination, and execution of new site launches across North Carolina. Manage day-to-day facilities operations, including inventory management, vendor relations, and logistics. Maintain checklists and operational plans to ensure facility readiness and service continuity. Organizational Representation & Visibility Serve as the face of the organization at public-facing events, conferences, and community engagements. Ensure DSIS maintains a strong reputation among stakeholders and partner organizations. Qualifications Required: Bachelors degree in Business Administration, Healthcare Operations, or related field 5+ years of senior operations leadership in a behavioral health or healthcare setting Deep working knowledge of Medicaid, Medicare, and managed care models Demonstrated ability to lead multi-site operations, develop systems, and build cross-functional cohesion Experience with regulatory audits, HR systems (e.g., Lattice), and productivity tracking Strong interpersonal and analytical skills with a process- and outcomes-driven approach Ability to travel to four NC locations on a monthly basis Preferred: Masters degree (MBA, MHA, or similar) Prior experience with behavioral health accreditation, compliance infrastructure, and HRIS systems Experience in launching new programs, facilities, or service lines within mental health or human services Knowledge of quality assurance frameworks and continuous improvement methodologies Work Environment This role is hybrid. While based in Greenville, NC, the Director of Operations is expected to travel to satellite offices monthly and attend in-person leadership events and audits as needed.

**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Full-time Description The Operations Manager is responsible for developing and ensuring proper execution of processes to enhance the manufacturing capabilities of US Cargo Systems, shipping product on time with high standards for quality. The role directs and coordinates activities of production department(s) manufacturing products in industrial organization by performing the following duties safely and with acceptable quality and ethical standards. Duties and Responsibilities: Direct production team in accordance with policies, principles and procedures established by US Cargo Systems to achieve the business unit, company, and customer objectives. Direct the Repair Department which is responsible for processing military and commercial cargo system component repairs. Direct machine shop team in accordance with policies, principles and procedures established by US Cargo Systems to achieve the business unit, company, and customer objectives. Promotes and drive open communication, respect, energy, positive work culture and environment of trust. Develops plans for efficient use of materials, space, machines, and employees. Assists in the review production costs and product quality, and modifies production, procedures, and programs to maintain and enhance profitable operation of company. Reviews production orders, schedules, and shortages to determine best product flow to plan department operations. In coordination with the planning department works to establish priorities and sequences for manufacturing products. Reviews production and operating reports and resolves operational, manufacturing, shipping, and maintenance problems to ensure minimum costs and prevent operational delays. Develops or revises standard operational and working practices and observes workers to ensure compliance with standards. Consults with engineering relative to modification of machines, equipment, or processes to improve production and quality of products. Consults with Quality relative to Customer Complaints, NCMR Data and overall improvement of product quality. Drive corrective actions and provide training to team members, as necessary. Represents Production in Lean Six Sigma. All other duties as assigned. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Core Competencies: Commitment to company values and ethics. Personally responsible, completes work in a timely manner, and performs tasks accurately. Maintain a positive attitude and strong work energy. Excellent interpersonal and oral and written communication skills. Possess coaching and development skills. Very detail oriented and always comes prepared. Works harmoniously with others to get a job done, responds positively to instructions/procedures, and works well with others. Ability to organize and manage multiple priorities and effectively deal with tight deadlines and pressure. Project management skills. Strong customer orientation. Strong judgment and decision making. Education and/or Experience: Bachelor of Arts degree (B.A.) or Bachelor of Science degree (B.S.) from four-year college or university; Masters degree preferred. Supervisory Experience of personnel in a manufacturing environment. Experience in CNC Machining. Experience in Lean Six Sigma manufacturing, Green Belt preferred. Experience in Lean Six Sigma manufacturing (Kaizen & 5S), Green Belt preferred. Computer Skills; Microsoft Office and Outlook. Physical Demands/Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maneuvers in, around, under, and about factory and/or laboratory equipment on a regular and continuous basis. Must be able to lift and carry up to 40 pounds and comply with OSHA standards. Works at a PC for hours at a time. While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environment characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment. Salary Description $120,000 - $150,000 annually

The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Manager- Service/Repair in Raleigh, NC. Responsible for successfully managing all service and repair operations to ensure that the department functions profitably and exceeds the annual budgetary plan. ESSENTIAL JOB FUNCTIONS: * Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline. * Administers company safety program. Includes performing safety audits on a weekly basis and stressing the importance of safety to all employees. * Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and in a cost effective manner. Expectation is for a manager to spend four hours a day in the field working with technicians and meeting with customers. * Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability. * Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs. * Monitors the three callbacks in 30 days program and take a lead in keeping cancellations under 3%. * Works with Branch Manager and service and repair Sales Managers to address customers' needs. Communicates daily with customers that have down cars. * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements. * Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers. * Administer parts program for contract service and repair to meet budget expectations and customer satisfaction. * Performs other duties as may be assigned. EDUCATION & EXPERIENCE: * Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience * Requires a valid driver's license and a satisfactory Motor Vehicles Report. * Thorough knowledge of the elevator industry and general management methods within the elevator industry * Ability to define problems, collect data, establish facts, and draw valid conclusions * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $55,000.00 **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Department: 37710 Wake Forest Baptist Medical Center - PACU Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday - Friday 0730 - 1600 Director will maintain 24 hour accountability for respective departments. Pay Range $68.20 - $102.30 ESSENTIAL FUNCTIONS: Exemplifies the Wake Forest Baptist Health (WFBH) Values and Code of Conduct, while striving to identify compliance risk through department led risk assessments, system monitoring, and periodic audits, and reporting any identified violation to Legal Services and Corporate Compliance Departments. Ensures immediate action is taken on any issues identified through a self-assessment or by Legal Services or Corporate Compliance; that policies are developed or revised as necessary; and that efforts are made to ensure a positive and compliant work environment for all employees. Demonstrates leadership in the areas of: Clinical Competence in specialty assigned Nursing practice standards Human Resources Financial Management Planning Directing Continuous quality improvement Institutional support and representation Customer service. Provides leadership in human resource development and management while acquiring and allocating human, material and financial resources for specific functions and processes. Collaborates with Human Resources Department on the recruitment and retention of staff in all reporting departments. Serves as a professional role model and mentor to motivate, develop, and recruit, and retain future nurse administrators and clinical leaders. Accountable for the planning, development and implementation of an approved operational and capital budget. Identifies areas of need, determines feasibility, and makes appropriate recommendations in all operational areas. Fiscal management responsibilities include reviewing and planning goals for each department, facilitating the development and divisional goals, which are congruent with institutional goals. Ensures that procedures and controls are employed by each department and analyzes, develops and monitors corrective action plans to meet established fiscal goals. In conjunction with the System CNE, entity CNO and Medical Directors, assists in the creation and development of long-range strategic plans and goals. Participates with the governing board, medical staff, and management to plan, promote, and conduct organization wide performance improvement activities. Participates in preparation and presentation of issues to the Board of Trustees, Medical Executive Committees and other entities as assigned. Reviews and evaluates the implications of proposed long- and short-term goals and strategic objectives. Responsible for the overall planning and development of clinical programs, the development and monitoring of standards, the quality assurance program, research, and educational activities. Ensures direction and oversight of key functions and activities for designated departments, units, programs, procedural areas, and outpatient clinics. Provides leadership in critical thinking, conflict management, and problem solving. Facilitates the development of policies and procedures, which affect clinical practice, including collaboration with medical, administrative or department head colleagues, as appropriate, in the development and approval of such policies and procedures. Promotes and facilitates participation in Professional Governance for all areas in which nursing is practiced. Provides continuous quality improvement with quality 'indicators' to initiate and drive organizational change in an evolving cycle of continuous improvement. Maintains compliance with hospital, regulatory, and Joint Commission guidelines and adherence to quality improvement standards in effective patient care. Builds and maintains collaborative partnerships both within and outside the institution. Such relationships include other CNOs, Directors of Nursing, medical staff, hospital administrative staff and department heads, community health and education agencies, and other agencies relating to health care on a local, state and national basis. Partners with Finance and other operating groups to facilitate the smooth delivery of key deliverables. May serve on a number of standing committees and councils. Participates in planning, monitoring, and evaluating efforts to improve patient satisfaction/patient perception of care. Functions as a professional manager of resources and environment, as well as a facilitator of the clinical practice of nursing and operation. Responsible for all aspects of nursing and clinical care. Demonstrates organizational commitment, ethical and professional behavior by serving as a role model for hospital values to staff, physicians and patients. Maintains appropriate confidentiality of privileged information. Participates in activities to promote professional growth and development. EDUCATION/EXPERIENCE: Bachelor's degree in Nursing required. Master's degree in Nursing, Health Care Management, or Business Administration required. Doctorate in Nursing (DNP/PhD) preferred, DNP preferred over PhD. Five years of experience in relevant nursing areas with management or supervisory experience in an academic medical center or tertiary hospital setting required. LICENSURE, CERTIFICATION, and/or REGISTRATION: Current RN license in good standing in the State of applicable state. Certification in administration or clinical specialty within one year of hire SKILLS/QUALIFICATIONS: Strong commitment to values of excellence, compassion, innovation, integrity, and collegiality Excellent communication and presentation skills Organizational behavior and development, ability to prioritize work assignments and meet deadline Ability to think strategically Strong analytical ability Strong financial management skills Ability and commitment to maintain confidentiality Flexibility to respond quickly in a changing environment Functions effectively under stressful conditions and difficult situations Negotiation and conflict resolution skills Knowledge of TJC standards and other applicable state and federal regulations Proficient computer skills: Word, Excel, PowerPoint, Epic WORK ENVIRONMENT: Clean, well-lit and comfortable environment Highly stressful, dynamic conditions Potential exposure to contamination with bloody or bodily fluids, requiring protective equipment Required Protective Equipment: Eye/face protection, gown, mask, gloves Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: + Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. + Develop and oversee functional designs and manage hand-offs with technical development teams. + Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. + Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. + Act as the primary SAP Supply Chain capability contact and support project governance. + Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. + Contribute to business development, proposal submissions, and client presentations. + Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's What You Need: + Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. + Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: + You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. + You are known in the market by partners, customers, and SAP as a thought leader in supply chain. + You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. + You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. + You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. 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Guides the strategic direction and oversight of sanitation operations across all facilities, ensuring the development and implementation of policies and standards that maintain the highest levels of product safety, quality, and regulatory compliance. Partners with key leaders across the organization to align sanitation and business goals, create continuous improvement, and optimize resource utilization. Provides leadership to the sanitation team, setting clear expectations, fostering a culture of safety and accountability, and driving operational excellence in sanitation and food safety practices. At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Key Responsibilities Provides guidance and strategic direction and oversight through a team of managers. Accountable for all HR activities, including hiring, terminations, performance management, goal setting, and team member development to ensure alignment with company goals. Oversees the development of systems, policies, and procedures to support functional success. Guides and collaborates with facility managers in the oversight of sanitation budgets and acquisitions, ensuring effective allocation of resources to achieve operational goals and maximize efficiency. Designs and implements enterprise-wide sanitation strategy using site and product risk assessments to ensure alignment with business priorities and compliance with food safety standards. Develops and maintains standardized sanitation systems, policies, and procedures for operations across all facilities, ensuring integration of best practices and alignment with industry standards. Responsible for resource allocation and system efficiency. Ensures continuous improvements and achievement of organizational goals by refining sanitation programs, systems, and processes through cross-functional collaboration. Oversees the enterprise-wide sanitation chemical program, ensuring the effective selection, application, and management of cleaning and disinfecting chemicals across all facilities. Guides the establishment and oversight of key sanitation metrics (e.g., chemical usage, water usage, MSS completion percentage, Periodic Equipment Cleaning (PEC), Periodic Infrastructure Cleaning (PIC), sanitation effectiveness, etc.) across all facilities. Identifies trends and emerging issues, implements strategic initiatives to address them, and ensures continuous operational improvement and alignment with organizational goals. Monitors and reviews sanitation and food protection programs by tracking progress, assessing performance gaps, and developing corrective action plans to enhance compliance and reduce risk across all plant locations. Enhances operational efficiency by optimizing sanitation cycle times and resource allocation, validating cleaning requests, and chemical cost controls ensuring alignment with corporate sustainability goals. Oversees the documentation of sanitation processes and systems. Guides the integration of new equipment and facilities to ensure consistency with company standards. Conducts comprehensive assessments and audits of sanitation systems, processes, and manual cleaning practices to ensure compliance with corporate standards and identify opportunities for continuous improvement. Oversees the ongoing evaluation and optimization of Sanitation Preventive Controls within Food Safety Plans, ensuring ongoing compliance with regulatory requirements and company standards. Partners with Safety and Compliance teams to develop and implement sanitation programs that protect team members and ensure full compliance with regulatory entities, including OSHA and other relevant agencies. Minimum Qualifications (Educations & Experience) High school diploma, GED, or equivalent 12+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role 5+ years of leadership experience or the knowledge, skills, and abilities to succeed in the role Knowledge, Skills, and Abilities Essential Knowledge, Skills, and Abilities In-depth knowledge of FDA, USDA, HACCP, OSHA requirements and experience with applying food safety and sanitation standards in food processing environments Expert understanding of sanitation design, procedures, operational efficiencies, and safety in food processing, with particular emphasis on wet/dry cleaned environments Extensive knowledge of food safety protocols, employee safety practices, food manufacturing processes, and regulatory compliance Proficient in advanced statistical and analytical tools with the ability to interpret data and utilized data-informed strategies in processes and operational improvements Comprehensive knowledge of microbiological organisms and their impact in sanitation practices and process design, and facility design Accomplished leadership skills with the ability to coach, support, and motivate large cross-functional teams of people leaders to achieve performance and operational success Exceptional interpersonal and communication skills with the proven ability to effectively influence and impact results at all levels Highly skilled at cultivating and maintaining strong relationship to support organizational growth and employee engagement Expertise in utilizing Microsoft Office Suite (Excel, PowerPoint, Word) and advanced food safety systems to optimize sanitation processes, data management, and reporting Proven ability to create innovation through strategic thinking, overseeing cross-functional teams, and implementing initiatives that improve efficiency and align with organizational goals Extensive experience management sanitation operations across multiple facilities, ensuring consistency, efficiency, and compliance with safety and quality standards Preferred Knowledge, Skills, and Abilities Bachelor's degree in related field Physical Demands While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions Work will be performed in a variety of conditions including remote work, a climate-controlled office environment(s), and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions. The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload). The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection. Travel may be required up to 70% of the time. Disclaimer We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.

Job DescriptionSalary: Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Role Overview: We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth. Key Responsibilities: Operational Strategy & Execution Design and implement scalable CS processes, playbooks, and engagement models. Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams. Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion. Define and track KPIs, health scores, and success metrics to drive performance. Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities. Support strategic planning and reporting for CS and Executive leadership. Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir. Drive system integration, automation, and data integrity across platforms. Provide executive-level insights to support decision-making and cross-functional alignment. Qualifications: 710+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role. Proven success scaling CS operations in a B2B SaaS or enterprise software environment. Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI). Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency. Strong understanding of customer lifecycle management, segmentation, and success planning. Excellent project management, communication, and stakeholder engagement skills. Experience in the industrial, manufacturing, or asset-intensive sectors is a plus. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $55,000.00 What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more